2012 Porsche Panamera Complaint Log

vehicle high pressure fuel pump is attached to and a part of the left camshaft in the engine. Although a major and critical component of the engine and propulsion, the fuel pump seized, exploded and shredded itself and the camshaft at the connected point sending shards of metal chunks and pieces into the engine causing catastrophic engine failure. The engine immediately went into limp mode on the highway at no less than 70 miles per hour while passing an 18 wheeler which, was a major safety issue and could have caused a crash causing serious bodily injury or death as a result. According to my research, this is a known problem. Porsche was contacted and ignored the complaint. The engine had to be completely replaced.

I was driving my car and as I was coming to a stop the engine sputtered then started to stall. The check engine light then came on.

The contact owns a 2012 Porsche Panamera. The contact received notification of NHTSA Campaign Number: 22V656000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

VEHICLE WAS PARKED AND YELLOW SMOKE BEGAN BILLOWING OUT FROM UNDER GLOVEBOX ON PASSENGER SIDE FOLLOWED BY FIRE FLAMES BETWEEN DASH AND WINDOW. AND UNDER GLOVE BOX MELTING ENTIRE PASSENGER SIDE UNDER GLOVE BOX AREA ABS FLOOR. FORE REIGNITED AFTER BEING PUT OUT ICOMPLETELY INITIALLY.

TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SHOULDER, SHIFTED INTO PARK HOWEVER, THE VEHICLE FAILED TO SHIFT BACK INTO DRIVE. THE VEHICLE WAS TOWED TO PORSCHE DANBURY (23 SUGAR HOLLOW RD., DANBURY, CT 06810, (203) 744-5200) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE VEHICLE HAD WATER DAMAGE IN THE TRUNK WHICH MIGHT HAVE CAUSED ISSUE WITH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V446000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

I RECEIVED A URGENT SAFETY RECALL FOR POSSIBLE WATER INTRUSION INTO THE AIR CONDITIONING UNIT. THE RECALL NOTE THEY I SHOULD ONLY PARK MY VECHLE DO TO POSSIBLE FIRE DANGER. CAR WAS TAKEN TO CARLSEN PORSCHE IN REDWOOD CITY CALIFORNIA (7/10/2019) THEY LOOKED AT THE CAR AND SAID I WAS INDEED PART OF THE RECALL AND THEY WOULD REPLACE THE PART. AFTER A DAY THEY SAID THEY DID NOT HAVE THE PART THAT THEY TOLD ME THEY HAD WHEN I BROUGHT THE CAR IN. CLEARLY THEY WERE HOPING TO NOT HAVE TO REPLACE IT OR JUST WAS POOR MANAGEMENT AND OVERBOOKED MORE CARS THAN PARTS AVAILABLE. THE COMPLAINT IS THAT THEY DID SAID, THEY HAD NO IDEA WHEN THEY WOULD HAVE THE PART AS PORSCHE WAS NOT PROVIDING THEM WITH ANY INFORMATION AND TOLD ME TO GO HOME. THEY WOULD LET ME KNOW WHEN THEY EVER GET IT. THERE WAS A CLEAR LACK OF CARE ABOUT THE RECALL AND TREATED IT LIKE JUST A PAIN AND YES, THE CAR MAY CATCH ON FIRE BUT THERE WAS NOTHING THEY COULD DO ABOUT IT. I AM NOT SURE IF THEIR PLAN IS TO HOPE THOSE OF US EFFECTED WILL NOT BE ABLE TO TAKE MORE TIME OFF IF THE PART COMES IN AND THEY WILL NEVER HAVE TO REPLACE IT. OR THEY ARE JUST TRYING TO WAIT PEOPLE OUT AND THEY WILL JUST GIVE UP. I WOULD APPRECIATE THAT THIS IS ADDRESSED AS I AM SURE I WAS NOT THE ONLY ONE TREATED LIKE THIS

CAMSHAFT CAUSES DELAY IN ACCELERATION AND LOSS OF POWER CHECK ENGINE LIGHT ON WHILE DRIVING AND STATIONARY

TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V322000 (ELECTRICAL SYSTEM). THE CONTACT CALLED PORSCHE DOWNTOWN LA AT 213-536-4354 (LOCATED AT 1900 S FIGUEROA ST, LOS ANGELES, CA 90007) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST LOCATED DIAGNOSTIC TROUBLE CODES (1) P000C - INTAKE CAMSHAFT POSITON SLOW RESPONSE (BANK 2) AND (2) P1538 - OIL PUMP ACTIVATION - LIMIT VALUE EXCEEDED. THE INDEPENDENT MECHANIC REFERENCED NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. A DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,280.

TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SOUTH SHORE IN FREEPORT, NEW YORK WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

POWER STEERING FAILED SUDDENLY, CAR BECAME VERY DIFFICULT TO STEER. THIS IS THE FOURTH TIME WE HAVE LOST POWER STEERING IN THIS VEHICLE IN THE 10 MONTHS WE'VE OWNED IT (SINCE NEW.) PRIOR LOSSES DID NOT OCCUR SUDDENLY AND WERE PRECEDED BY LOUD NOISES WHEN TURNING WHEEL. THIS INCIDENT CAUSED ALARM BECAUSE IT CAME WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. WHILE DRIVING APPROXIMATELY 30 MPH, THE REFLECTION OF THE SUN ON THE INSTRUMENT PANEL AND DASHBOARD AREAS BLINDED THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE LIGHTER COLORED DASHBOARD COULD BE REPLACED WITH A BLACK DASHBOARD. THE VEHICLE WAS NOT REPAIRED.THE APPROXIMATE FAILURE MILEAGE WAS 50. UPDATED 04/19/12*LJ UPDATED 04/25/12

2012 PORSCHE PANAMERA. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD REFLECTION IN THE WINDSHIELD WHILE DRIVING *TGW THE VEHICLE HAS A BEIGE DASHBOARD THAT REFLECTS OFF THE WINDSHIELD, WHICH MAKES IT VERY DIFFICULT TO SEE ON A SUNNY DAY. *JB