2012 Ram 1500 Fuel System Problems

Fuel tank strap corroded due to environmental exposure to water and salt in West Virginia.

i CALLED MY LOCAL DODGE DEALER, BROWN MOTORS IN PETOSKEY MI., A COUPLE OF WEEKS AGO TO HAVE A COUPLE OF UNCOMPLETED RECALLS PERFORMED. I TOOK MY TRUCK IN TO THE DEALER TODAY AND WAS NOTIFIED LATER THAT THEY COULD NOT PERFORM THE RECALL AND IT WOULD COST ME NEARLY $1700 TO PERFORM THE RECALL, MOSTLY PERTAINING TO THE FUEL BRACKET RECALL. I FIND THIS VERY ODD AS IT WOULD MAKE SENSE THAT ALL RELATED PARTS THAT HAVE TO BE REMOVED TO PERFORM THIS SAFETY RECALL SHOULD BE PART OF THE RECALL INCLUDING ANY SAID LABOR COSTS. MY PARTICULAR VEHICLE CURRENT HAS ONE OF THE FUEL TANK STRAPS THAT HAS COME LOOSE AND NOW I AM FORCE TO DRIVE THAT WAY UNTIL I CAN GET THIS VERY HAZARDOUS OSSUE RESOLVED.

The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and stalled. No warning lights were illuminated. The vehicle was turned off; however, while attempting to restart the vehicle, the vehicle failed to restart. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that after parking and turning off the vehicle, the fuel pump was still running. The vehicle was taken to an independent mechanic where it was diagnosed with a fuel pump relay failure. The contact was informed that the TIPM needed to be replaced. The dealer was made aware of the failure. The contact stated that it was a known failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.

While driving my Ram truck at approximately 55 MPH, the front gas tank strap failed, causing the front portion of the fuel tank to drop below the vehicle’s body. Upon inspection, I found that the strap securing the tank had detached from its connection point on the frame. The failed part is available for inspection upon request. This incident presented a serious safety hazard to myself and others on the road, as the entire fuel tank could have separated from the vehicle, creating a significant risk of fire or collision. The issue was reported to a local dealership, which advised me to contact Dodge. Dodge acknowledged the issue but stated there is no warranty coverage or recall, and that any repair would be at my expense. No formal inspection has been performed other than my own, and I have implemented a temporary repair to secure the tank. There were no warning lights or prior symptoms before the failure. The only indication was a loud clunking noise followed by the sound of the strap repeatedly striking the drivetrain.

I noticed while looking underneath my vehicle the front fuel tank strap was no longer attached. Further inspection show the frame had rusted enough that the fuel tank strap is no longer attachable. I noticed a recall (U04 / NHTSA 18V-160) was available however my VIN shows no record of this recall being available. So no dealer will assist me with it although my vehicle meets all of the prerequisites the recall states. Currently undriveable due to safety concerns.

The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, followed by the sound of metal striking the vehicle. Upon inspection, the contact discovered that the fuel tank strap had detached from the vehicle due to extensive corrosion. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 210,000

Front gas tank strap pulled out from (rusted)-frame. Dropping front of (full) gas tank inches from road. I’m told there was an extended warranty for the issue. That I never received notice of. It has since expired. I found recall - U04/NHTSA 18V-160 That I’m also told doesn’t apply to my vehicle. Odd that the extended warranty would have. But the recall doesn’t?

The contact owns a 2012 Ram 1500. The contact stated that while his son was driving approximately 50 MPH, there was an abnormal thud coming from the vehicle. The contact stated that his son was unaware of a warning light being illuminated and continued driving to his destination. The contact was informed that the vehicle muffler might have fallen off the vehicle. The contact drove to his son's workplace and inspected underneath the vehicle and became aware that the right front strap of the fuel tank had detached from the body of the vehicle and was touching the ground. The fuel tank was no longer properly secured to the vehicle. The contact drove the vehicle back to the residence. The contact called a dealer and was informed that there had been a manufacturer program to cover the repair of the fuel tank straps due to rust however, the vehicle was not covered under the program. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 90,000.

The contact owns a 2012 Ram 1500. The contact stated that while driving at an undisclosed speed, the contact noticed an extremely loud knocking sound coming from the vehicle. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The vehicle was taken to the dealer where it was diagnosed with a front detached fuel tank strap and a rear fractured fuel tank strap. The contact was advised that the fuel tank straps needed to be replaced. The vehicle was being repaired. The contact referenced NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.

While driving down the highway I hit a bump then got a severe grinding noise in my 2012 Ram 1500. I pulled over and found the front gas tank strap had pulled out of the welded frame bracket for the fuel tank strap. The strap was not broken, the front fuel tank frame bracket had rusted out. The front fuel tank bracket which is welded to the frame needs to be repaired so the fuel tank strap will be held securely. The grinding I heard was the front fuel tank strap that had become detached was rubbing on the driveshaft.

The contact owns a 2012 Ram 1500. The contact stated while driving approximately 65 MPH, there was an abnormal sound coming from underneath the vehicle. In addition, the contact stated that while driving over a speed bump, the gas gasket detached. The vehicle was temporarily repaired using a rope and then taken to a local dealer. The vehicle was taken to several independent mechanics for repair however, the repairs were unavailable. The local dealer advised the contact the vehicle could not be diagnosed or repaired under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) because the recall was no longer active and had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

Fuel tank strap came loose from frame

The contact owns a 2012 Ram 1500. The contact stated that while the vehicle was parked, the contact discovered that the fuel tank strap had detached. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that two of the fuel tank straps needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 145,000.

The contact owns a 2012 Ram 1500. The contact stated while the vehicle was parked at a shopping center parking lot, the contact became aware that the fuel tank was hanging down and was almost touching the ground. The contact stated that he had taken the vehicle to be diagnosed, and it was determined that the fuel tank straps and bracket were extremely corroded, causing the fuel tank to fall. The vehicle was repaired. The manufacturer was informed of the failure. The contact was informed by the manufacturer of Extended Warranty Coverage: X75 - (Fuel System, Gasoline) to cover repairs, however, the warranty had expired, and the vehicle was no longer covered. The failure mileage was approximately 62,000.

The contact owns a 2012 Ram 1500. The contact stated while driving at an undisclosed speed, the gas tank was dragging on the ground. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed that the fuel system needed to be repaired. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 145,000.

Front fuel tank strap rusted off of the frame

The contact owns a 2012 Ram 1500. The contact stated that the fuel tank strap "T-Slot" had detached. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

Looking under my truck, I found that the front Gas Tank Strap had fallen down from the vehicle frame mount. During further inspection of the vehicle it was that the gas tank strap mounting point has rusted through and that the strap has pulled thru the rusted point. The front of the gas tank has fallen down and pushed the gas tank strap into the drive shaft. Th only thing supporting the gas tank is the rear gas tank strap

The contact owns a 2012 Ram 1500. The contact stated while driving 50 MPH, an abnormal scraping sound was coming from the vehicle. The contact pulled over and discovered that the front fuel tank strap bracket had detached due to corrosion. Due to failure, the front end of the fuel tank began to hang down from the vehicle. The contact cautiously drove the vehicle home and attached a cable to the fuel tank strap bracket as a temporary fix. Upon investigation, the contact discovered NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) which was linked to the failure. The dealer was notified of the failure and informed the contact that the vehicle was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.

The contact owns a 2012 Ram 1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.