NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Ram 1500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The frame bracket to the gas tank fuel bracket malfunction causing tank to lower and gouging the drive shaft
I experienced total failure of the power steering system during a low speed turn in heavy traffic. Thanks to the quick response of another driver no accident occurred. There's several other complaints about the power steering failure on the 2013 RAM 1500. This should be looked at for a recall. Had my daughter been driving she and others may have been injured. RAM dealerships refused to acknowledge any problems.
On Thursday, September 18th 2025, I was driving out of a local Publix parking lot and the power steering on my 2013 RAM 1500 locked up and the dashboard alerted me with a "Service Power Steering" message. I had almost no control over my vehicle at that point and managed to use all my strength to keep the truck straight until I was in a safe place to park it. However, my wife also uses my truck and if this happened while she was driving, the safety failure could've resulted in an accident, causing injuries to her and others. Almost immediately, I called the local Dodge Chrysler Jeep RAM dealer in town to make an appointment. After it was towed to the dealer on 22 Sep, I gave them the details of what happened. After a couple hours, the Service Advisor called me and told me the diagnosis was a failed Electronic Power Steering Gear and that the entire steering rack would need replacing. This specific component that failed on my 2013 RAM has been the subject of the VB9/NHTSA 19E-077 safety recall due to a contaminated circuit card assembly that may short circuit. However, no recall ever included my VIN so I was not made aware. Only after the incident and resulting diagnosis did I learn that FCA failed to recall all vehicles with this issue. This is confirmed by reading the accounts of other NHTSA safety claims for 2013 RAMs with the same component failure. There were no steering problems present prior to the failure.
One night I was out and stop to get gas then out of no where I turned my truck back on and my steering locked up.Ive been told I need change out the whole rack and pinion. I’ve looked online for answers and all I see is recalls for EPS on these trucks.
Electric power steering gear stopped working
I've had no previous problems with this but I just started my truck and a warning light came on saying service power steering and when I tried to turn the steering wheel, I had no power steering. I checked the fuses and they are good.
The contact owns a 2013 Ram 1500. The contact stated that while attempting to turn to the right, the steering wheel seized. The contact used excessive force to maneuver the vehicle. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired and remained at the residence. The contact called and notified the manufacturer of the failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19E077000 (STEERING). However, the VIN was not included. The failure mileage was approximately 220,000.
A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall the item!!!! And has not!! did so I have a 2013 Ram 4x4 with only 90k miles on my truck this is the same problem I'm having Stellantis has issued several major recalls for vehicles experiencing simultaneous illumination of the ABS, brake, and traction control (ESC) lights. These issues typically stem from defective software or hardware within the Anti-lock Braking System (ABS) control module. Major Recalls (2024–2026) Ram 1500 (2019, 2021–2024): Nearly 1.5 million trucks were recalled worldwide due to a software malfunction in the ABS control module that can inadvertently disable the Electronic Stability Control (ESC). Jeep Grand Cherokee & Dodge Durango (2018–2019): Approximately 207,000 SUVs were recalled because a brake control computer could falsely read brake pressure, disabling ABS/ESC and causing brake lights to stay on. All came on at the same time!!! Make them fix it!! Because it didn't show up on my VIN RECALL Not to even talk about the New fuel system I had to pay for at 30K I got my truck brand new!!!
My ABS, Traction Control, and BRAKES light illuminated while driving. I used an OBD2 scanner to check for any alarms or issues and found out my ABS Control Module has an internal fault. The part has been discontinued and the replacement is on backorder for more than a year. The only fix I have been able to find is using third party repair or out having a refurbished part from anonymous sellers online with no guarantee of it working. This issue impacts the anti-lock braking system, the stability control, and cruise control functionality of my vehicle.
The power steering rack failed on my 2013 Dodge Ram 1500 with only 36,000 miles. It is at the shop right now, waiting for the new power steering rack to come in. The power steering completely failed, as I was driving home from an appointment...making the truck extremely difficult to steer. The failure was diagnosed and confirmed by a service center (Golden Auto)They stated the entire power steering rack must be replaced at a cost of approximately $4,100. The vehicle has been inspected by an independent service center. The manufacturer has not yet inspected it. The warning light came on AFTER the power steering failed. There was absolutely no warning/symptoms of any kind before it happened.
The ABS light, traction control light, parking brake light are on and the info center says “ Service Electronic Brake/Service ABS” I hooked up my OBDII reader and get code “C2200-49 Anti-lock Brake Module Internal - Internal Electronic Failure“ I have researched exhaustingly and this is a common problem and the part is no longer made. The safety of my truck is impacted AND I cannot fix it. I have checked 3 fuses and verified they are good. Seeing as how this is a common problem with the 2013-2018 Rams I feel this is something Ram needs to address.
Borrowing this truck from my father. I turned the key off a week ago when everything was working fine. When I went to start it today it gave me a power steering failure warning and the steering wheel was impossible to turn. From what I understand, this is a common problem with this year model and line of Rams. I am glad this happened while I was parked. Otherwise it could have been disastrous for me. As it is. I am looking at a very expensive repair on a loader vehicle.
I was driving long distance down an interstate and my electric power steering locked up. I wasn't able to steer. Got a tow to nearest gas station. After sitting for about 30 minutes a started the truck back up and the steering work surprisingly.
The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Electric Power Steering Gear Assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
It has, with more frequency as of late, become hard to turn the steering wheel both while driving as well as stationary. It is approximately 75% of them time currently, it started out being a now and then thing, but with more driving, it has become more frequent. There have been no warning lights to signal an issue, but the problem is continuously getting worse and more frequent.
The contact owns a 2013 Ram 1500. The contact stated that while driving at 70 MPH, the steering wheel seized. No warning lights were illuminated. In addition, the vehicle lost power steering functionality, and the vehicle became difficult to maneuver. The contact was able to pull over to the side of the road using excessive force on the steering wheel, ran into a culvert, then ran over the culvert into a driveway and crashed into a trash can, where it came to a stop. The driver-side and passenger-side air bags did not deploy. The contact suffered no injuries. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired and remained at the residence. The manufacturer was not notified of the failure. The failure mileage was 106,359.
The power steering on my truck randomly went out this week, after working forever without any kind of issues. After doing a bunch of research and looking into the issue, I have tried to troubleshoot this in every way possible. I've looked at electrical, the belt inside the Electric Power Steering unit, checked connections and fuses, and I've come to the conclusion that these units are faulty, based on many other anecdotes of this happening, and even recalls from RAM. Except those recalls don't include my year of vehicle for some reason. Dodge/Ram dealers want $4500 to replace this part (which is extremely steep for such a small thing) and I currently don't have the means to pay for it. I have also seen that in September of 2024, a class action lawsuit was filed against Stellantis for this exact reason. So I want to file this complaint in hopes that Ram/Dodge/Stellantis will issue a recall.
EPS system failed causing loss of power steering. Thankfully I wasn’t going fast when it failed.
Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done. On my way to taking it to the Dealership, I started experiencing issues with braking and right before I arrived, braking meant pushing the brake pedal all the way to the floor, it also felt delayed. While checking in my truck with the Service Department, they mentioned some Recalls that I needed done and they would take care of everything. Received a call later that everything was replaced except for ABS Control. They said they didn't have one and would search for it. Week went by, I called and they said it was back ordered with no ETA. It has been there since August 2025. My only vehicle. No warranty but I still owe 11k to the bank. I contacted Ram which sent me to contact Stellantis. Explained everything in hopes they would provide a loaner or rental. This is their response. I understand your frustration. The Stellantis rental reimbursement policy is a goodwill consideration. If the vehicle doesn't meet the guidelines the request is rejected. There is no exception, or appeal process. Let me know if you have any questions or further concerns. I replied, I am requesting exception review due to a manufacturer-controlled backorder of a safety-critical ABS component that has rendered the vehicle undrivable. This is the last communication I received which is from today 2/12. There is still no definite ETA for the part at this time, but our parts team is still working to get it expedited. I will receive another update in 5-6 business days and will follow up with you then.
Driving truck over RR tracks in city that were not a large bump and my front fuel tank strap came loose. I looked under truck and saw strap was corroded but not broken. Then looked where the T shape strap connector attached to vehicle and it was extremely corroded and broken away. Had I been moving at a much higher speed this would have caused a serious accident.
HELLO. I HAVE A 2013 RAM 1500 4D SLT 3.6L V6 2X2 6 1/3 FT. SINCE AUGUST 12 2025 IT STARTED TO HAVE PROBLEMS WITH THE RACK AND PINION. FROM THEN TILL TODAY MY TRUCK CANNOT BE DRIVEN BECAUSE ITS A SAFETY HAZZARD. IT TURNS ON BUT YOU TOUCH THE STEERING WHEEL AND IT GOES COMPLETLY FROM RIGHT TO LEFT WITHOUT STOPING, IT DOES IT ALSO OUTSIDE WITH THE TWO FRONT TIRES, NON STOP FROM LEFT TO RIGHT WITHOUT NO INVOLVEMENT AT ALL. IT CANT BE DRIVEN FOR FEAR OF CRASHING SOMETHING OR SOMEONE DUE TO FAULTY RACK AND PINION. ITS VERY BAD.
Power steering assist failed while driving. Can still be steered manually by force, but no electronic assist. Makes the vehicle unsafe to drive, and thankfully I was able to get safely off the road. When I looked into this, it’s a known issue with rams, and hasn’t been addressed in my year model, 2013. I can’t understand how a safety risk like this is going unaddressed. I was quoted 2 thousand plus dollars by the dealership to fix.
Power steering went out. Started by stiffening when turning. Took to dealer, who said there was a recall. It turned out there was none. After that, the power steering quit, won’t turn. Service steering wheel light is on. Vehicle not drivable. Looking at a three to four thousand to get it fixed.
Component or system that failed / malfunctioned The brake system (pads, calipers, hydraulic fluid) failed three times in less than 90 days. The right-side tie rod end also separated from the steering assembly. Both components are available for inspection upon request. How safety was put at risk The brakes repeatedly lost all stopping power while driving, with the pedal going to the floor and the reservoir emptying within minutes. On one occasion, the brake pads and caliper fell off the wheel assembly, confirmed by the dealer’s own shop manager. The tie rod failure caused uneven tire wear and a highway blowout, forcing an emergency tow. These issues placed me, my child, and other drivers at risk of a serious crash. Has the problem been reproduced or confirmed by a dealer or service center? Yes. Premier Auto (the dealer’s affiliated garage) confirmed and attempted repairs three times. On the third visit, the shop manager (Mike) stated that the brake pads were so low they had fallen off, causing the calipers to overextend and leak. Has the vehicle/component been inspected by others? Yes. Premier Auto inspected and repaired the brakes multiple times. Dobbs Tire & Auto later inspected after the blowout and diagnosed additional electrical issues. Documentation, invoices, and photos are available. Were there warning lamps, messages, or other symptoms? The brake warning light illuminated and the pedal sank to the floor during failures. No prior warning lamps appeared before the tie rod separation or blowout. The failures occurred suddenly while driving.
2013 Ram 1500 truck has corroded fuel tank strap, which could lead to a fuel leak or fire. Dealer discovered while preformed oil change service.
Front brakes: on July 30 2025 the right front brakes caused the truck to pull and shimmy to the right at speed. Touch the brake and it pulled hard to the right so bad you had to turn the steering wheel to about the ten o’clock position to go straight then when letting off the brakes you had to be quick to turn the other way. Seems the brakes are not releasing after use and over heating, I had a laser temp over *450 in the wheel and hub area. This happened last year to the driver’s side and I had to replace the brake assembly on that side. Maybe the tolerances in each piston is to close so when hot they stick and over heat. This is on a truck with 17K miles. On forum’s people suggest that the brake lines are collapsing which might be the issue. This model truck has the air ride suspension so the overheating could cause a air bladder to blow or a bearing to degrease with a wheel lock up at speed. Thanks,,
The contact owns a 2013 Ram 1500. The contact stated that while making a left turn, the steering wheel became extremely firm. The vehicle was taken to an independent mechanic, where it was diagnosed that the tie rod and the front brakes needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 13V287000 (Electronic Stability Control (ESC). The failure mileage was approximately 128,000.
I was driving the beltway when out of nowhere my abs, brake, and traction control lights came on. Of course I immediately panicked and then had to slam my brakes on which no longer worked and caused me to slide. Luckily I was able to pull to the side. This is my only vehicle and the wait list for a new abs module is insane. How am I supposed to drive specifically with my kid in the car.
power steering stopped working
While driving home from work on the interstate, the steering locked up and became stiff. The power steering light came on the dash. It was very scary as it was on a high speed interstate with no ability to control it. The safety of myself and others were at risk as I could no longer fully control the vehicle. It has not been taken to a dealer as of yet. The component has not been inspected as of yet. No warning lights were on prior to this incident.
While driving on the freeway around 70 mph, the steering on my 2013 Ram 1500 2WD suddenly became extremely stiff and hard to turn. The red steering wheel warning light came on, and I nearly lost control. I’ve already confirmed that the battery, grounds, fuses, and alternator are all good, and this is clearly an EPS (Electric Power Steering) failure. This is a major safety concern — had there been a turn or obstacle, I could’ve crashed. I’ve found other reports online from other Ram 1500 owners with similar issues involving the EPS rack and module. Dodge dealers told me they couldn’t help or open a STAR case unless I contacted Dodge corporate. I believe this is a defect that should be investigated for recall or at least considered for a safety-related goodwill repair, especially since this failure occurred at highway speed. The fact that the entire steering system can lock or fail without warning is dangerous and unacceptable.
Have not had any problems until this morning. Started the truck to move it and there was a warning flashing on the instrument cluster of a steering wheel and exclamation point. The power steering is not working at all. I have not been able to bring it to a dealer for diagnostics as it is unsafe to drive and can't afford to tow it at this moment.
C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL. Completely lost power steering could not steer vehicle. The vehicle has not had power steering since repair facility attempted to diagnose and clear code. diagnosed as faulty power steering control module. Code could not be cleared. There was no prior warning to loss of steering. Had to have towed to repair facility could not steer still remains there parts not available.
The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 (Latches/Locks/Linkages) and 17V821000 (Power Train); also the contact stated that the ABS warning light was blinking, and the engine light was illuminated However, the parts to do the recall repairs were not yet available. The local dealer was contacted and the dealer declined to service the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to another local dealer and opened a case. The failure mileage was approximately 88,000.
Driving down the road and abs, srs and traction control light came on at the stop sign after that brake pedal pulsating during a normal stop on dry pavement was told it was the abs control module
I was driving from lunch and slowed to turn when all of a sudden, my steering wheel was jerked from my hands causing me to barely make the turn in front of an 18-wheeler truck. I manual steered it to the parking lot at my job. I immediately call AAA to tow to the nearest shop only to find out cost to repair is $4935.64 quote. I did some research later and found this is a known issue so I called dealership, and they said I cannot be reimbursed for any cost there or any shop. I'm just blessed that I didn't get hurt or killed.
Just on a random restart - all power steering functions lost. DTC code C2217-00. Had to replace steering rack. Entering this as I know an investigation into these failures has been opened.
I am experiencing intermittent and unexpected loss of power steering assist in my 2013 RAM 1500. The issue typically happens suddenly after while driving at low speeds, high speed or during turns, and it makes the vehicle very difficult to steer safely, locked up, especially during tight maneuvers or in parking situations. There are warning light of power steering appears for a second and go away when this happens. The steering suddenly becomes extremely stiff, requiring significant force to turn the wheel. This raises serious safety concerns for both me and other drivers. I have researched the issue and found that similar problems were part of a prior recall (NHTSA Campaign Number: 19E077), but my VIN does not currently show any open recalls. I believe this may be part of the same defect and could affect more vehicles than originally recalled. Request: Please investigate this issue for a possible expanded recall or manufacturer remedy. This defect poses a risk of crash and injury due to the sudden loss of steering control.
Electronic Power Steering failed. Vehicle suddenly became extremely difficult to steer.
The contact owns a 2013 Ram 1500. The contact stated while driving 60-65 MPH, the ABS, the brakes, and the traction control warning lights were illuminated. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal and the vehicle was driving sluggishly. The contact stated that the failure caused the transmission and the engine to overheat. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS module and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,393.
Steering locked up, service power steering light came on and have no control of vehicle. I was able to pull over and get back home by using every muscle in my body to turn the car. I saw there was an investigation into this mass issue with 2013 ram trucks. There were no indications prior to immediate failure causing a near accident.
On June 26, 2025 my wife was driving our 2013 Dodge ram on a state route at approximately 60 mph. Without warning, the power steering failed to function, causing the vehicle to lose control. My wife was able to bring the car to the edge of the road without crash. The vehicle was then removed to my residence location. The vehicle power steering is totally in operative. A warning light displays on the dash. There appears to be some type of issue with Dodge trucks, electronic power steering for multiple years of manufacturer. Was very lucky that my wife was not injured in this crash. This is a tremendous safety issue, and if affects multiple years should be recalled.
Electronic throttle body system
Electronic power steering has completely stopped all at once. 102000 miles on the truck. It’s also had an issue with the abs brake system.
My front gas tank mounting strap pulled through the frame. The gas tank was almost touching the ground and the strap was rubbing on the driveshaft. Said the recall is for up to 2012. Mine is titled as a 2013 but manufactured in November of 2012. What can be done? 13 year old truck shouldn't have a frame rusted that bad, even in Ohio
In my 2013 Dodge Ram, after 12 years of running and driving practically perfectly, my Electrical Power Steering failed in June 2025 and lost power steering. My wife could have gotten into a collision. Even though this issues is part of a general recall issue for RAM during 2013-2016 models about, my RAM dealer has instructed me that VIN # is not part of the recall I had to pay out of pocket to repair. Not sure exactly why my vehicle was not included even though we had the same problem it appears. My understanding is that the NHTSA has been investigating this since 2023 but I don't know if there has been an outcome. Do you know? My understanding RAM doesn't even make new parts for this but instead a used refurbished part (RAM Part #R8573449AA). The offical RAM part is out of stock so my dealer replaced it would two aftermarket parts - both failed and I paid $6,200 and we have not been able to drive my truck in 3 months. Currently my truck is at the dealer collecting dust. RAM and MIchigan and my local Dealer (Hendrick Dodge Ram in Cary, NC) are trying to located a now a 3rd replacement part that is the official RAM part. There is no definitive date yet when my vehicle will be repaired.
I’ve owned the truck for about a month with 0 issues up to this point. I was driving home after work on June 17th 2025, when all of a sudden the service power steering light appeared on my dash and my power steering completely stopped working. It became almost impossible to turn the vehicles steering wheel and I almost ran into a building. After doing some research, this issue is apparently a common problem with this year model of ram pickups.
The contact owns a 2013 Ram 1500. The contact stated while driving at various speeds on several occasions, the vehicle lost power steering functionality, and the steering wheel became very firm. Additionally, the message "Power Steering Service Required" was displayed. The contact stated that the vehicle was restarted after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
We recently bought the dodge truck from a dealer in Puyallup Washington and noticed it was hard to steer and pulling to the left and right when Turning. It was a hard pull ! Now we can't even drive the truck at all its hard to steer and there's a red light at the bottom of the cluster with a red circle and a exclamation mark.! We don't want to drive it as my husband says it's the electric power steering.the electronic steering does not work at all. We shouldn't be having this problem . As we only had it 5 mos.i don't know the approximate day but started shortly after we bought the truck. Thank you for reviewing our complaint. We are retired and needed a truck for hauling .
The contact owns a 2013 Ram 1500. The contact stated while driving 30-35 MPH in the neighborhood, the power steering became inoperable. The contact heard an abnormal popping sound. The steering jolted and the steering wheel yanked her arm. There were no warning lights illuminated. The contact was stuck in the middle of the road. The contact had to have another person drive the vehicle to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 133,000.
Data synced from NHTSA on May 4, 2026