2018 Ram 1500 Complaint Log

FROM NEW, THE RAM 1500 WITH THE ECO DIESEL ENGINE HAS HAD A SIGNIFICANT HESITATION WHEN COLD CREATING A SAFETY HAZARD. WHEN I LEAVE WORK I NEED TO CROSS A MULTIPLE LANE HIGHWAY HIGHWAY WITH A SPEED LIMIT OF 55 MPH. I COULD WALK ACROSS THE HIGHWAY FASTER THEN WHAT THE TRUCK WILL CROSS IT. I HAVE THE LATEST SOFTWARE UPDATE FOR ENGINE CONTROL THAT RAM IS OFFERING. I'VE TAKEN IT TO THE DEALER AND CONTACTED RAM CUSTOMER ASSIST ABOUT THE ISSUE. ALL I WAS OFFERED WAS A FEW FREE OIL CHANGES. BOTH SAY THERE IS NOTHING THEY CAN DO. I DID GET THE CUSTOMER ASSIST CONTACT TO STATE SHE WOULD RELAY THE MESSAGE TO ENGINEERING. I WILL SELECT TODAY'S DATE BELOW AS TO WHEN THIS PROBLEM HAPPENED, BUT IT DOES IT EVERY DAY IT IS DRIVEN.

AIR SUSPENSION GOES OUT HARD TO DRIVE WHEN AIR SUSPENSION GOES OUT NOT DRIVING IT SITS LOW AND ON NUMB STOPS DRIVING WITH NO SUSPENSION IS A LAW SUIT WAITING TO HAPPEN

THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.

Purchased truck from Covert Dodge in Taylor, TX 2019. Mid-End 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at Costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP HOSE ERRONEOUSLY SHUT OFF. THE VEHICLE WAS TAKEN TO BAYSHORE CHRYSLER/JEEP (5225 I10 EAST, BAYTOWN, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CHECK VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUEL TANK, FILLER NECK, AND FUEL PUMP WERE ALL REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

THE EGR UNIT IN MY TRUCK IS CRACKED. MY DODGE DEALER STATES THAT THERE IS A BACKORDER ON THE PARTS AND ADDITIONALLY I THINK THEY DON'T HAVE A REMEDY AND ARE CALLING THAT A "BACKORDER". THE COOLANT VAPOR THAT ENTERS MY TRUCK IS CAUSING HEADACHES AND I AM CONCERNED MY TRUCK MAY CATCH ON FIRE DUE TO THE DOCUMENTED FACTS REGARDING CRACKED EGR UNITS. THE COOLANT VAPOR ENTERS THE TRUCK CAB WHILE MOVING OR PARKED AND WITH AND WITHOUT THE HEATER FAN BEING ACTIVATED.

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER OR HEAT ACTIVATED, THERE WAS AN ABNORMAL MUSTY AND OR MOLDY ODOR DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUFFENBERG DEALER GROUP 187 AUTO CT, O'FALLON, IL 62269 (618) 624-2277 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A CONCRETE BARRIER AND SLED BACKWARDS, BLOCKING TWO LANES OF TRAFFIC. THERE WAS NO WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION THE FOLLOWING DAY. THE INJURIES INCLUDED SPRAINED HAND AND A LARGE ABRASION ON THE LEFT ARM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED THE CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM DEALER (407-641-2080, LOCATED AT 8675 COMMODITY CIR, ORLANDO, FL 32819) AND STATED THAT THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS PROVIDED. *DT*JB

DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.

THERE IS A RECALL ON THE DRIVESHAFT THAT CAN CAUSE THE INCOMPLETE WELD TO BRAKE AND CAUSE CRASH V48 IS THE RECALL. WHEN I WENT TO THE DEALERSHIP ON 6/27/19 WAS TOLD THAT THE PART NEEDS TO BE ORDERED. TODAY IS ONE WEEK LATER AND STILL NO PART I HAVE CONTACTED CHRYSLER DIRECTLY AND WAS TOLD THE PARTS ARE AVAILABLE SO NOT SURE WHY I'M STILL WAITING ON PARTS? IT'S DANGEROUS TO DRIVE THE VEHICLE ACCORDING TO THE RECALL NOTE.

THE VEHICLE CONSISTED OF MULTIPLE TIMES OF T HE VEHICLE NOT STARTING AND HAVING TO BE JUMPED FOR THE VEHICLE TO START. THIS VEHICLE HAS NOW BEEN IN THE ODANIEL FORD DEALERSHIP IN FORT WAYNE, IN FOR OVER 30 DAYS WITH STILL NO RESOLUTION - IN SINCE JUNE 27TH 2019 IT IS NOW AUGUST 1ST AND STILL NO RESOLUTION HAS BEEN DETERMINED ON CORRECTING THIS ISSUE AND HAVE BEEN GIVEN MULTIPLE RENTAL CARS ALONG WITH BEING STUCK PAYING FOR ONE OF THE RENTAL VEHICLES AS CHRYSLER CUSTOMER SERVICE HAS NOT RETURNED OUR CALLS ON CASE NUMBER 59164537 FOR THE CHARGE TO MY PERSONAL CREDIT CARD. NO CONTACT EITHER IS BEING GIVEN FROM AN ADDITIONAL CASE REGARDING THE SECOND TICKET OF THE TRUCK BEING IN SERVICE THIS LONG WITH TICKET 59395927. BOTH TICKETS WERE GIVEN TO US FROM CHRYSLER CUSTOMER SERVICE.

I RECEIVED A RECALL NOTICE (V48/NHTSA 19V-324) FOR MY 2018 DODGE RAM 1500. THE FCA ASSISTANCE CENTER SET ME UP WITH A DEALERSHIP THAT CAN REPAIR THE ISSUE, I CALLED TO SCHEDULE (THEY SAID NEXT TUESDAY JULY 2ND). THE FCA ASSISTANCE CENTER DEEMED MY TRUCK UNDRIVABLE BY APPROVING A TOW TRUCK TO HAUL MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP DID NOT OFFER A LOANER SO I CAN GET TO WORK TOMORROW, SO I CALLED THE FCA ASSISTANCE CENTER TO GET A VEHICLE DUE TO PRODUCT LIABILITY. THEY PUT ME ON HOLD, THEN RESPONDED WITH "I WILL GET BACK TO YOU TOMORROW..WHAT'S THE BEST PHONE NUMBER TO REACH YOU?"

I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.

RADIO IN VEHICLE FREEZES/LOCKS UP PREVENTING USE OF THE RADIO VOLUME, CLIMATE CONTROLS AND BACK UP CAMERA. SCREEN EITHER LOCKS UP OR TURNS BLUE WHILE BACKING UP, PREVENTING UTILIZATION OF THE BACK UP CAMERA. THIS ISSUE HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOVEMENT.

POWER STEERING FAILURE. POWER STEERING LOCKS UP INTERMITTENTLY, MORE SO WHEN MAKING A LEFT TURN. SERVICE POWER STEERING MESSAGE COMES UP IN DASH AND THEN DISAPPEARS AFTER A COUPLE SECONDS. THIS INCIDENT HAPPENED BOTH WHEN VEHICLE WAS IN MOTION MAKING A LEFT TURN IN AN INTERSECTION ALMOST CAUSING A COLLISION AND ALSO WHEN PARKED AND ATTEMPTING TO STEER LEFT ATTEMPTING TO DUPLICATE THE PROBLEM.

WHEN FUELING THE VEHICLE THE PUMP HANDLE WILL STICK INSIDE THE TANK. ALSO WHEN FILLING UP WITH GAS THE PUMP STOPS AS IF THE VEHICLE IS SAYING IT IS FULL. YOU HAVE TO CONTINUE SQUEEZING THE HANDLE FOR GAS TO COME OUT. THE VEHICLE IS OFF AND IN A STATIONARY POSITION WHILE FILLING THE TANK. I HAVE TO LOOK AT THE GALLONS I AM PUTTING INTO MY VEHICLE SO I KNOW THE VEHICLE IS FULL. HOWEVER THERE HAVE BEEN A FEW TIMES THE TANK HAS OVERFILLED CAUSING GAS TO COME OUT OF THE TANK. AGAIN ONCE FINISHED FILLING UP I CAN NOT EASILY JUST PULL THE HANDLE OUT AND REPLACE BACK TO THE PUMP I HAVE TO GRAB THE HANDLE WITH TWO HANDS THEN POSITION THE HANDLE PULLING UP ON IT AND PULL BACK AND FOURTH UNTIL IT FINALLY DECIDES TO COME OUT OF MY TANK. THERE HAD BEEN A TIME MY GIRLFRIEND TOOK THE VEHICLE OUT OF TOWN AND SHE FILLED IT BEFORE SHE HAD LEFT. AGAIN THE HANDLE FOR GAS WAS STUCK AND I HAD TO LEAVE WORK TO GO AND GET IT OUT FOR HER. LEAKING GAS OUT OF THE TANK IS REALLY BAD FOR THE ENVIRONMENT AND ALSO I GET NERVOUS SINCE I FEEL LIKE PRESSURE IS BUILDING UP WHILE FILLING AS WELL. THIS HAS TO BE HAPPENING TO MORE VEHICLES LIKE MINE. AND IF SO WE HAVE TO FIGURE OUT HOW THIS CAN BE FIXED. THANK YOU FOR YOUR TIME AND HELP ON THIS MATTER.

AFTER TURNING FROM THE HIGHWAY FEEDER ONTO A SMALL ROAD, I KNEW A LARGE BUMP IN THE ROAD WAS COMING UP. EVERYONE WHO TRAVELS THE ROAD KNOWS ABOUT IT AND HOW YOU NEED TO SLOW DOWN. AFTER I MADE MADE THE TURN, I APPLIED MY BRAKE IN ANTICIPATION OF THE BUMP, HOWEVER NOTHING HAPPENED. THERE WASN'T ANY PRESSURE. I TRIED ONE MORE TIME AND IT WAS THE SAME RESULT. I THEN TRIED TO CONSECUTIVELY PUMP THE BRAKES, BUT THERE WAS NO CHANGE. AT THAT POINT I WAS APPROACHING THE CEMENT MIXER IN FRONT OF ME. I WAS SO CLOSE THAT I KNEW IMPACT WAS INEVITABLE. I PUT MY ARMS TO THE SIDE, FACED FORWARD, AND KEPT MY BODY LOOSE AT THE LAST SECOND TO TRY TO MINIMIZE ANY INJURIES AND THANKFULLY IT WORKED. MY VEHICLE DIRECTLY HIT THE CEMENT MIXER IN FRONT OF ME. ALMOST ALL DAMAGE WAS DONE TO MY VEHICLE WITH MINIMAL TO THE MIXER.

I WAS DRIVING MY NEW DODGE RAM 1500 TRUCK IN DENVER, COLORADO. I WAS DRIVING 25MPH ON A STREET/ AVENUE, MY VEHICLE WAS IN MOTION. A CHEVY TAHOE UNEXPECTEDLY SMASHED INTO THE PASSENGER SIDE OF MY TRUCK [ I WAS "T-BONED"]. NOT ONE SINGLE AIR BAG INSIDE THE TRUCK DEPLOYED !!! I WAS ON MY WAY TAKING A CO-WORKER HOME FROM WORK. WE BOTH WORK SHEET METAL CONSTRUCTION DAILY. AN AMBULANCE, FIRE DEPT., AND POLICE DEPT. ALL SHOWED UP. MY CO-WORKER AND I BOTH SUSTAINED INJURIES. I HAD TO BE TAKEN BY AMBULANCE TO DENVER HEALTH HOSPITAL. WHERE THE DOCTORS ALL EXCLAIMED, THAT MY INJURIES WOULDN'T HAVE BEEN SO BAD HAD MY AIR BAGS DEPLOYED. I PERSONALLY SUFFERED INJURIES TO MY LEFT SHOULDER-CLAVICLE AREA, AS WELL AS INJURIES TO THE LEFT SIDE OF MY NECK, AND BETWEEN BOTH OF MY SHOULDER BLADES. AND THE DOCTORS ARE RECOMMENDING NOW THAT I BE SEEN MANDATORILY BY A NEUROSURGEON HERE IN DENVER, COLORADO, FOR MY NECK AND SHOULDER INJURIES. *DT *DT *TR

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY WHEN EXITING THE VEHICLE WITH THE DRIVER DOOR STILL OPEN, THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY, ROLLED AWAY RAPIDLY, AND KNOCKED THE DRIVER DOWN TO THE GROUND. THE VEHICLE ROLLED AWAY CROSSING A STREET AND CRASHED INTO A HOUSE WHERE IT CAME TO A STOP. THE CONTACT SUFFERED INJURIES TO HIS LEFT LEG/FOOT, THE LEFT WRIST WAS SCRAPPED, THE LEFT ELBOW WAS BRUISED, AND THE RIGHT KNEE SCRAPPED WHERE MEDICAL ATTENTION WAS SCHEDULED TO BE RECEIVED BY HIS DOCTOR. NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO GALEANA'S VAN DYKE DODGE DEALER (28400 VAN DYKE AVE, WARREN, MI 48093 (586) 573-4000) WHERE THE VEHICLE WAS BEING REPAIRED FOR THE REAR BUMPER AND REAR PASSENGER SIDE QUARTER PANEL. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *DT*JB *DT PHOTOS ATTACHED *JB *DT*JB

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM FIAT (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104,) WHO INFORMED THE CONTACT THAT PARTS WERE ON RESTRICTION AND WAS UNABLE TO PROVIDE ANY PARTS AVAILABILITY INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BECOME AVAILABLE SEPTEMBER 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CENTER CONSOLE ON THE TRUCK FREEZE UP, TURN BLUE FOR A FEW THEN RESETS OR TURN BLACK THE RESETS OR WHEN REVERSING THE BACKUP CAMERA FREEZES AND STILL SHOWS THE PICTURE WHEN YOU PUT THE VEHICLE IN DRIVE THIS HAS BEEN GOING ON FOR ABOUT A YEAR, UCCONECT AND RAM SAID THERE WOULD BE A FIX IN DEC 2019 AND THERE IS STILL NO FIX, LOOKING AT YOUR RECALLS RECALLS FROM THE DEC 2019 NOTICES RECALL UMBER 19V-886 OR CHRYSLER'S UMBER VE2 IS THE EXACT SAME THING THAT IS GOING ON WITH MY TRUCK

ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.

TRUCK FAILED TO START.THIS IS THE 4TH TIME THAT THIS HAS OCCURRED.

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AND DECELERATED WITHOUT WARNING. ADDITIONALLY, THERE WAS A STRONG EXHAUST ODOR IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL PEOPLE BECAME ILL TO THE POINT OF THROWING UP AND ALMOST PASSING OUT. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (LOCATED AT 3333 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 956-1920) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

MOST, BUT NOT ALL OF THE GAS STATION FILLING NOZZLES STICK IN MY GAS FILLER WHEN I TRY TO REMOVE THEM. THEY ARE VERY DIFFICULT TO REMOVE AND REQUIRES A LOT OF PULLING AND TWISTING TO GET THEM OUT. THIS HAPPENS ALL THE TIME, NOT ONE TIME AS CALENDAR SHOWS.

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.

TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB

BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE.

TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT CONNECTED AN ENGINE BLOCK HEATER TO THE VEHICLE DURING COLD INCLEMENT WEATHER CONDITIONS. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVE WAY, WHEN AN INDIVIDUAL INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE OF THE VEHICLE WAS ON FIRE. THE CONTACT ENTERED THE VEHICLE AND ATTEMPTED TO REVERSE TO MOVE THE VEHICLE AWAY FROM HIS HOME. THE VEHICLE FAILED TO REVERSE SO THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING A FIRE EXTINGUISHER TO NO AVAIL. THE CONTACT MENTIONED THAT A FEW DAYS PRIOR TO THE INCIDENT 4- 5 FUSES BLEW OUT IN THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE POLICE THAT ARRIVED. A POLICE REPORT WAS MADE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE CONTACT CALLED LOT LAGERS MANKATO (1815 MADISON AVE, MANKATO, MN 56001 (507) 625-5641) WHERE NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FIRE WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 26,500.

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR SUSPENSION FAILED AND THE "SERVICE AIR SUSPENSION" WARNING INDICATOR ILLUMINATED. THE AIR SUSPENSION WAS REPAIRED THREE TIMES BY LARRY H. MILLER COLORADO CHRYSLER JEEP (350 S HAVANA ST, AURORA, CO 80012, (720) 262-2215), BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED FOR A FOURTH TIME. THE DIAGNOSTIC INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT HE COULD NOT ADD FUEL TO THE FUEL TANK AT SEVERAL DIFFERENT FUELING STATIONS. THE VEHICLE WAS TAKEN TO PORT LAVACA DODGE CHRYSLER JEEP RAM FIAT SOUTH PORT (1901 TX-35, PORT LAVACA, TX 77979, (361) 403-0664) MORE THAN FOUR TIMES, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

AIR SUSPENSION IN THE FRONT GOES DOWN ,REPAIRED AND GOES BAD AGAIN SOON .ITS 6TH TIME BEING REPAIRED WITH ONLY 32000 MILES.

The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (FUEL SYSTEM, DIESEL) and 23V411000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated before functioning normally. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

FUEL NOZZLE REPEATEDLY GETS STUCK IN FUEL FILLER HOUSING. UNABLE TO DISLODGE NOZZLE. FILLER ASSEMBLY BROKE AND FILLER NECK LOOSE. NOW UNABLE TO FILL GAS TANK

AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS.

TAKATA RECALL CRUISE CONTROL ONLY WORKS PART OF THE TIME. SOMETIMES WORKS THE FIRST TIME YOU PUSH THE BUTTON AND SOMETIMES YOU CAN PUSH IT NO MATTER HOW HARD OR SOFT 50 TIMES AND IT WON'T COME ON AT ALL. NO MATTER THE SPEED YOUR DRIVING.

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200.

VEHICLE HAS FAILED TO START 3 TIMES IN 2 1/2 MONTHS. I REQUIRED ROAD SERVICE EACH TIME. THIS OCCURRED ON JAN. 16, 2019, MAR, 20, 2019 AND MAR. 23, 2019. VEHICLE HAD BEEN USED FOR ERRANDS INVOLVING SEVERAL STOPS WITH ONLY A COUPLE OF MILES IN BETWEEN, THEN IT WOULD NOT START AND THE BATTERY WAS COMPLETELY DEAD. DEALER HAS LOOKED AT VEHICLE AND NOTED THAT THERE ARE SCORES OF 'LOW VOLTAGE' CODES IN THE COMPUTER. THIS PROBLEM MATCHES THOSE NOTED IN NHTSA RECALL U87. THE 'CREW CAB' VERSION OF THE TRUCK IS INCLUDED IN THE RECALL BUT THE 'QUAD CAB' VERSION IS NOT. I CANNOT GET THE VEHICLE REPAIRED AND DO NOT FEEL SAFE DRIVING IT IF IT MAY NOT START, ANYWHERE ANYTIME.

THE UCONNECT DOES NOT WORK ALL THE TIME SOME DAY IT WILL WORK AND THEN THE NEXT TIME I TRY TO USE IT IT DOESN'T

SEVERE POWER LAG FROM THE TIME YOU PUSH THE ACCELERATOR TO THE TIME THE VEHICLE ACTUALLY INCREASES SPEED. FUEL MILEAGE HAS DECREASED 30%. THIS IS A PROBLEM WHILE DRIVING THE VEHICLE.

THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TWO LOCAL DEALERS AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM

I HAVE A RADIO THAT IS NOT OPERATING CORRECTLY AND ACCORDING TO CHRYSLER THERE IS NO FIX AND/OR COULD NEVER BE A FIX

TAKATA RECALL

VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR

AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT.

ON OCTOBER 18, 2018, AFTER DRIVING OUR 2018 RAM 1500 A SHORT DISTANCE ON CITY STREETS, MY SON PULLED INTO A PARKING LOT WHEN THE LEFT REAR TIRE (GOODYEAR WRANGLER SR-A, P27560R20) SUDDENLY WENT COMPLETELY FLAT. HE HAD NOT HIT ANYTHING, AND THE TIRE PRESSURE LIGHT JUST CAME ON PRIOR TO THE TIRE GOING FLAT. THE TIRES WERE ON THE TRUCK WHEN IT WAS PURCHASED NEW EARLIER THIS YEAR, AND HAD APPROXIMATELY 11,000 MILES ON THEM. THE TIRE HAD SPLIT ALONG THE SIDE WALL CLOSE TO THE RIM, AND COULD NOT BE REPAIRED. THE TIRE WAS TAKEN TO A DODGE DEALER, WHO SAID THE TIRE WOULDN'T BE COVERED UNDER ANY WARRANTY EVEN THOUGH NOTHING HAD BEEN HIT TO CAUSE THE DAMAGE. A CLAIM WILL BE FILED WITH INSURANCE.

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THERE WAS AN EXCESSIVE AMOUNT OF GLUE ON THE PASSENGER?S SIDE WINDOWS. THE VEHICLE WAS TAKEN TO FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS LOCATED AT (550 N ALBERTA ST, POST FALLS, ID 83854) TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND OFFERED LITTLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*DT CONSUMER STATED IMPERFECTIONS OF THE GLASS ON THE VEHICLE WAS DISCOVERED WHEN IT WAS PURCHASED AT 42 MILES ON ODOMETER. WINDSHIELD WAS REPLACED AFTER SEVERAL MONTHS. CONSUMER ASKED DEALER ABOUT THE GLASS ON PASSENGER AND DRIVER'S DOOR. CONSUMER WAS TOLD THERE WAS TOO MUCH GLUE WAS USED BY THE MANUFACTURE WHICH THESE DEFECTS CAUSED DISTORTION IN VIEWING OBJECTS.*JB

TRUCK HAS LESS THAN A 1,000 MILES ON IT. MADE FIRST ATTEMPT TO FILL TANK-NOZZLE DIFFICULT TO PUT IN TANK SPILLED GAS ALL OVER, DIFFICULT TO REMOVE. NEEDED GAS AGAIN, MY SON TRIED PUTTING GAS AND HAD SAME ISSUE, BUT MORE DIFFICULT TO REMOVE. 3 TIME I TRIED FILLING-EXTREMELY DIFFICULT TO GET NOZZLE IN, WOULD ONLY PUTS SMALL AMOUNTS OF GAS IN AT A TIME WITHOUT SHUTTING OFF-NOZZLE WOULD NOT COME OUT. STATION ATTENDANTS TRIED WITH NO SUCCESS, SUGGESTED I CALL A TOW TRUCK TO REMOVE IT. SON LIVED CLOSE SO HE CAME AND FINALLY HAD TO USE A SCREW DRIVER TO REMOVE NOZZLE. TOOK TRUCK TO DODGE-YES THEY ARE AWARE OF ISSUE BUT HAVE NO FIX AND I WILL JUST HAVE TO DEAL WITH IT. LOOKED AT DODGE CHAT POSTS AND MANY PEOPLE HAVE THE SAME ISSUE. SUGGESTIONS FROM OTHER DEALERS INCLUDED REPLACING THE TANK AT THE OWNERS COST ($2,000.00) I CHATTED WITHE DODGE AND THEY SAID THE SAME- IF IT BECOMES A RECALL THEN THEY WOULD RE-IMBURSE THE OWNER. THIS IS A DESIGN FLAW BY THE MANUFACTURE SHOULD BE COVERED BY DODGE. THIS IS DANGEROUS, SPURTING FUEL AND INABILITY TO REMOVE THE NOZZLE. I AM 72 WITH A DISABLED HUSBAND AND ONLY VEHICLE AVAILABLE TO ME -I SHOULD NOT BE AFRAID TO PUT GAS IN THE TRUCK