2021 Ram 1500 Complaint Log

Just purchased truck a few days ago. Only 350 miles on it now. On 9-27-21 at approximately 8:50am, I was taking my son to school. I stopped at a stop sign and then proceeded to make a right turn onto the roadway when all of a sudden the engine cut off. Everything else stayed on in the truck. It would not allow me to apply the brakes, start the engine, turn the steering wheel, etc. It traveled across the roadway, into oncoming traffic lane, and then came to a soft stop by itself halfway on the roadway. It activated the electronic brake therefore I had to deactivate the brake, apply brake, turn the shifter to park and then restart the engine, disengage the parking brake again, and shift back into drive in order to drive. All this while in the wrong travel lane. Dealer and FCA has been contacted and could not find the problem.

high-pressure fuel pump failure incidents that resulted in loss of motive power and stalling. Left stranded on an interstate, no warning lights until failure.

Vehicle stalled after stop at intersection. Engine shut off and auto shifted to park and applied the parking brake.

I was driving truck at 25 mph. I started slowing down to make a left turn. upon making left turn, power was lost and I tried to step on the gas but no power. truck full of gas with only 90 miles at time of occurrence. sign on the dash to put truck on park as it was loosing power. radio and lights remained on but no power. truck came to a complete stop. turned off and tried to turn back on and once it turned on emergency brake was automatically applied by vehicle. removed parking brake and truck was shaking and acting as if transmission or something was going to go out again.

While traveling at approximately 15 mph I slowed to make a right hand turn. Truck was moving slowly enough, maybe 5-8 mph through the turn that I did not apply the accelerator, nor did I have any brake pressure applied to complete the turn. Before I could straighten the truck out of the turn, it stalled. Center screen stated to place vehicle in park before starting. The emergency brake applied itself and I had to place vehicle in park, release e-brake, and restart the vehicle. This has happened about 5 times now in the last 2 weeks, dealer says no recalls at this time, no problems can be found. I fear I am driving a very unsafe vehicle that is less than 6mo old and has 5800 miles on it.

After accelerating onto a 30 MPH road, from a dead spot, engine RPMS spiked while Ecodiesel engine/ ZF transmission dropped into 1st gear with no warning. AFTER taking foot of accelerator and turning on warning flashers I noticed (HUD)heads up display that I was in 1st gear. I advanced gear shifter on steering wheel to 8th gear ASAP. Problem went away, but WHY INSTEAD of advancing up in gears and speed, IT WAS UNEXPECTEDLY DROPPED INTO 1ST Gear is MY CONCERN.

I was involved in an accident in North Carolina in bumper to bumper traffic. At one point I had to hit my brakes when the peddle went to the floor and did not stop which caused me to hit a tanker vehicle in the rear end. I crunched up the front grill, hood, 2 quarter panels, radiator and undetermined other damages.. Just an FYI, the air bags also did not deploy. Consumer contacted the dealer and the mechanic came out to inspect the vehicle and claimed it was due to braking failure and the not deployment of air bags.

Vehicle stalls while driving leaving occupants stranded in travel lane. Restart times vary, with the shortest time to restart being ten minutes. Dealer service could not replicate. Our code reader found that a fuel pump circuit code PO627 was present. Dealer cleaned ground connection and released vehicle in five days. Three days later problem repeated and vehicle would not start (all video recorded) and it was necessary to have it towed back to dealer with only 153 total miles on odometer. I did not have my code reader so I couldn’t check before it was towed. Vehicle has remained at dealer for last 15 days with the problem unresolved

As I’m preparing to turn on the road the vehicle turns off and leaves me stranded in the middle of the roadway. The parking brake comes on and messages appear on the dash. This has happened multiple times with and without passengers in the vehicle. I’ve reported it to Lithia Ram Jeep in Calallen and was brushed off. I’ve taken pictures of the dash on a few occasions when it occurred. I am the first owner and it happened with less than 3-5 k miles.

The truck Shut down while driving 5 different times asking to be placed in Park. This creates a hazard as it stops in traffic. The truck restarts and resumes normal operation after these incidents.

Car accident just occurred that yielded in the truck being totaled (with driver injury) and air bags did not deploy. It is currently at the tow yard awaiting the insurance company's visit. It has not yet been inspected. There were no messages on the dash regarding the air bags prior to this accident.

Driving 30-35mph in city streets the truck suddenly could not be steered. The steering wheel could be moved lock to lock with one finger with seemingly no connection to the steering mechanism. The truck pulled to the right, striking several parked cars with the right front end of the truck. The police officer who made the report felt the steering wheel problem was the likely cause of the accident. There was no warning ahead of time such as dashboard warning lights, noise, smoke or other symptoms. The truck remains in a local body shop where the owner noted that he had never seen a similar steering wheel symptom in impacts much more extreme than 30-35 mph. Further inspection once the truck was placed on a lift reveals the steering column was snapped in two at the level of the firewall. Again, the body shop owner and his staff have never seen that occur before in any vehicle. Obviously a vehicle that suddenly loses steering control while moving is a clear and present danger for any occupants of my vehicle as well as anyone in nearby vehicles, thus my concern. I did report this immediately to FCA (Dodge) and they assigned an incident report but at the time I notified NHTSA 4 weeks after the accident, they had not ever gotten back to me.

Driving on a residential street (less than 25mph) I approached a stop sign, stopped and then accelerated through the intersection, as I applied the gas, the truck stalled, shut down the engine, engaged the parking break and displayed numerous warnings about autobraking / parking systems. I don't have the exact details as it caught me off guard. This was on an active road, during work rush hour. I had to turn the knob back to park, restart the truck (parking brake was still applied so truck wouldn't move) shut it down again, restart again, manually turn off the parking brake and then the truck drove normally.

Truck stalled during slow speed right hand turn. When I attempted to hit the gas coming out if the turn it stalled. Display says to put in park. Emergency auto brake engaged when moving transmission into neutral to restart.

PEB AND FCW with BRAKING did not work when truck hit a 90 gallon empty trash can at less than 6 mph. There was no damage to the truck nor the can. These systems are supposed to brake when the truck is about to hit something. If the can were a person, damage would have been done. The dealer service man said he thought it should have braked and scheduled to be looked at September 27, 2021 at 8 AM. There was no known warnings at the time of this incident in August 2021.

While driving, 6+ warning lights (Auto Emergency Braking (AEB) Unavailable Service Required, Service Electronic Stability Control, Service Trailer Brake System, Forward Collison Detection, Automatic Emergency Braking, Lane Departure Warning, Service Engine, and a module failure) appeared and then the truck shut off in motion. Had to pull over to put the truck in park and attempt to restart, took several tries.

Vehicle stalls when I hit quickly hit the gas pedal halfway down while turning

While driving on interstate at approx 70 mph...I heard and felt what seemed like an explosion. At first I thought a tire blew out, but within seconds I could hear wind noise coming from my sunroof (the fabric shade was closed). I could then hear what sounded like pieces of glass blowing around on top of the fabric. Once I found a safe place to stop, I was shocked to see that the glass pane of my sunroof was shattered. There was no vehicle within 100 yds in front of me and I didn’t pass under any bridges, etc. The glass simply exploded. I am thankful that the shade was closed otherwise I would have been showered with glass. The noise was so startling that at first I thought someone had fired a shotgun...it was that loud...loud enough to be a deadly distraction at highway speeds. The dealer claims that they have never heard of this happening, but my research today is contrary to that claim (https://www.consumerreports.org/car-safety/exploding-sunroofs-danger-overhead). The vehicle is at the dealership now. The rep has told me that he has no idea how Chrysler/RAM will handle this situation.

Taking a low speed (10mph) right turn into traffic the truck cut off and the emergency brake came on. Took 15-20 second to get the truck moving again.

Have had my truck for only two weeks. The backup camera did not work with message saying “backup camera not available” and at same time electronic throttle control showed “service electronic control”. I shut the vehicle off and waited @ 1 min and stil showed same. Did restart again, same results. Then drove to restaurant and when I returned to vehicle @ 1-1/2 hour later both messages were gone. Backup camera now working and throttle message is gone.

I received my ordered vehicle recently and almost hit a car changing lanes because my right side mirror blind side monitor didn't light up. It wasn't until I spoke with my dealer that I found out Stelantis has removed the blind side monitoring from 2021 vehicles while still advertising they are available on all 2021 models. This is now a normal safety feature in most all vehicles sold for obvious reasons. Many people cannot twist around and take their eyes off the road ahead of them. Stelantis needs to install these in a recall.

2021 5.7L HEMI e-Torque While traveling at approximately 20mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph it stops, the truck shifts to P and applies the Parking brake. I’m able to start the engine back up every time this happens but there’s something wrong for sure.

The contact owns a 2021 Ram 1500. The contact stated while entering the vehicle, he noticed water leaking into the interior of the rear lamp coming from the top of the vehicle. The local dealer was contacted and informed the contact that the vehicle could be repaired using silicone to fix the failure. The contact was concerned that the repair would not fix the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.

2021 5.7L HEMI e-Torque with 5000mi. While traveling at approximately 25mph I slowed down to stop at a stop sign and the truck start shifting down as it should. At around 5/7mph the rpms drop below 500, no feedback when applying the gas pedal and the engine stops or sometimes is able to recover. When it stops, the truck shifts to P and applies the Parking brake. I’m able to start the engine back up every time this happens but there’s something wrong for sure. I’m able to replicate this issue every time the engine is cold or haven’t been running for a long period of time Took the truck to the dealer. They couldn’t find any codes or replicate the issue. Took it back to the dealer 2 days later after it stalled again. This time they were able to find 1 code. P1C64-00 - Hybrid perf. Engine speed below target during autostart. They called me saying they are replacing the eTorque system and got the truck back. After the repair the truck started acting weird again and stalled while towing my boat. I can provide videos if needed.

The contact owns a 2021 Ram 1500. The contact stated that while driving or making a turn, the vehicle stalled. The contact had to shift into neutral(N) or park(P) and restart the vehicle. Additionally, while driving, the parking brake engaged without warning. The contact had to manually release the parking brake. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

On May 18th, 2021 my 2021 Ram 1500 Limited shut itself off while pulling out of my neighborhood. The emergency brake activated itself, and there were no error codes. I took to the dealership, and they could not replicate the issue and stated they found no problems. Today, on 7/31/21, it did the exact same thing, except this time I almost got hit by another vehicle. I have filed a second complaint with FCA, but this is definitely a serious safety issue.

2021 Long Horn 5.7L HEMI e-Torque with 8800 miles - stalled 3 times at low speeds All 3 times have been a really slow speeds, almost coasting at a turn or a light and then realizing that the engine stalled. The 2nd time was in middle of an intersection. I was able to get it through the intersection and put into neutral and restart. The 3rd stall was immediately after at a Red light. The auto park engaged at about 2-3 mph right when the light turned Green and I almost got hit from behind before I could restart and get off the road. I've had my kids in the truck for two of these stalls and its a matter of time before this causes an accident. I made an appt at my dealer today, they looked at me with a blank stare like they have never heard of this issue. Also showing no more concern than if I was asking for a tire rotation. I'm sure I'll have to start at the beginning like many of you have documented. Frustrating that there is still no guidance to the dealers on this.

While driving about 10mph the engine stalled and i could not restart or put it into park for 2 minutes. If i had been on a road instead of parking lot i would have been hit. I Jane etorque 5.7L v8 engine. There are many other reports of this issue reported online.

While making a right hand turn from a stop at low speed, my truck completely stalled all electrical systems and dash indicators turned off or failed and the vehicle coasted to a stop. I was able to restart the truck using the normal start procedure and there were no further issues. This could have resulted in a traffic accident with potentially fatal injuries.

Have had truck 2 times stall while driving. Will completely shut down while driving 15-20 MPH after breaking then letting off the break pedal shuts down - the parking break will engage itself and the truck will go into park. To restart I have too disengage parking break manually. The incident happened June 23rd with 3500 miles then recently at 8k.

Ram 1500 Eco Diesel remains on after it was turned off. Has happened several times over the week to where we are scared to park in our driveway and garage. We don't have another vehicle right now since that is in the shop so we have no voiced but to take the risk and used it. Sensors come on when there is no object in site and truck breaks automatically where its causing a safety issue. I have video but I can't upload it since the system only takes pictures.

While driving, the engine shuts off and a message displays that the vehicle needs a on/off power cycle to continue. I believe the failure was caused by a loose ground wire or controler that went offline and needs a power cycle to bring all controllers back online. Safety is a concern due to the engine shutting off and needing to coast the vehicle to a safe spot if it will reach one. The engine turning off and requiring a restart had happened 4 times in the 3 days of owning since new. The vehicle is still at the dealership awaiting parts needed to diagnose the problem. The only warning message was after the engine turned off and requires a power cycle to continue.

July 2021 bought ram 1500 limited. 75k September 2021 3k miles took to dealer with REVERSE TRAILER STEERING UNAVAILABLE MESSAGES AND BACK UP CAMERA issues. Not fixed. Issues still happening. DEC 2021 ram 1500 recall y80 issued. RTSCM NEEDS updated. April 2022 dealer visit 11k miles recall y80 addressed and repaired. Issues continued. Several undocumented stop by dealer visits by request to look at while happening. Software updated each time. April 2023 purchasing dealer visit agin 26k miles. Up to this date vehicle was a lease. I bought the lease out with hopes to repair the issue. That dealer updated and also removed my dash to inspect the module. At this point as well 2 cases had been opened with ram themselves and I was wrote off as it will be fixed eventually. After that the issues never went away to this day but I was at a loss. A lemon law attorney told me that I didn’t have enough proof of the issue and i will share all my proof here with you guys. 2 month ago it froze the screen and accelerated on its own almost hitting a women and child pedestrian. I have had enough. I have worked hard for that money spent in the truck and cannot get the safety recall resolved. Now that the dash has been removed there are lights that shine in my eyes at night through the crease in the dash. All evidence cannot attach to this form because they are videos but I have over 65 showing proof and repair attempts

I got to a stop and the e-torque kicked in, as I departure from a complete stop the truck stalled as I entered the intersection to a complete stop, dash advised to put the vehicle in the park position before starting it, after a few minutes I was able to restart the truck and put it in drive to drive away. huge safety hazard and life threatening since I was on my way to take my daughter to school when this happened.

While driving at any speed the engine will shut off an I will lose all communication to the 2 key fobs. After the vehicle stops it will engage the parking break and will not restart. I have had the vehicle towed 3 times for this issue and all three times were on a busy dangerous road. Local police had to come and stop traffic for a safe tow hook. Also makes it very difficult to exit heavy traffic on the highway with no ability to control the speed of the vehicle. Dealer has claimed to fix it 3 times, but all 3 times have failed. Dealer has test drove the vehicle and can reproduce the problem. What component or system failed or malfunctioned, and is it available for inspection upon request? Engine/Electrical system, yes it is available for inspection. How was your safety or the safety of others put at risk? Engine stalls without warning at any speed. lose or power steering, breaks and engine power makes it extremely dangerous to merge at highway speeds or on narrow busy intersections. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed and reproduced by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, not yet. Only by a dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings prior to incidents

Blurry back up camera image with surround view camera option

Truck stalls while making hard turns, usually at slower speeds. Truck has also cut off while making a turn into traffic. I've read about a number of consumers having the same issue with the etorque Hemi engines. To answer the above questions: - Not sure what system failed but the vehicle is available for inspection upon request. - The safety of myself & family are put at risk anytime the stalling occurs, especially when turning on to a road with oncoming traffic as the truck could potentially shut off again automatically. - The issue has yet to be confirmed by a dealer. I take the vehicle in on 8/1/2021 to be diagnosed. - The vehicle has not been inspected by the manufacturer, police or insurance representative as of yet. - No prior warning lamps, messages or other symptoms aside from stalling at different times. This issue has been ongoing for a few months now. The vehicle completely shut off once roughly last week sometime.

My vehicle's engine stalls (turns off) while driving at slow speeds. After stalling the transmission tries to put itself in park and the electronic E-brake is automatically applied causing the truck to grind and stop abruptly. This is a safety concern because the vehicle automatically and abruptly stops itself not providing an opportunity to safety move out of traffic. There is also high risk and concern of someone behind the vehicle colliding due to the abrupt stop. The vehicle has been brought to an authorized dealer with no codes or ability to duplicate the problem. No warming lights, messages, codes, or symptoms prior to or after it happening. The vehicle is brand new, happened twice with less than 4,000 miles on it.

Engine stalled at 10 to 15 MPH and the transmission shifted to park automatically. All games, cluster and dash controls were out, no power. This happened with a 8000 lb travel trailer attached.

Was making a left had turn from a stop sign and my truck just shut off. I was going roughly 5 mph or less when this happened. I was able to coast for a second until the emergency brakes came on for some reason while the truck was still in drive. The only thing that came up on the dash was something along the lines of “put the vehicle in park and apply the brake to turn off parking brake and to start the vehicle”. The radio and all electrical related stuff seemed to have stayed on. This is the first time this has happened since I bought the truck and I only have roughly 700 miles on it.

The contact owns a 2021 Ram 1500. The contact stated when the vehicle was shifted into reverse(R), the image from the rear-view camera was blurry or blank. The contact stated that the failure had been occurring for over 2 years. The contact stated that he researched online and related the failure to NHTSA Campaign Number: 23V059000 (Back Over Prevention) however, the VIN was not included. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

Driving on city streets at low speed, the engine has stalled 3 times from April to July 2021. All 3 times occurred within 5-10 minutes of starting the vehicle. Approaching an intersection, then slowly making a turn (once turning left, twice turning right) and attempting to accelerate. As the accelerator is pressed, it’s as if no signal is sent to the engine, then the engine stalls. The info screen on the dash instantly says to press the engine start button, but when pressing, it then says to put the vehicle in park. The truck is brought to a stop in the street, then the truck automatically sets the parking brake (auto parking brake is deactivated in settings). The truck is then shifted into park, engine restarted and parking brake released. Each time this has happened has been at speeds less than 5mph. The vehicle has less than 5,000 miles. No warning lights prior to engine stalling, none showing after. All electronics in the vehicle continue to work properly as the engine stalls.

The contact owns a 2021 Ram 1500. The contact stated that while her husband was driving at low speeds over a speed bump, the vehicle stalled. While driving at an undisclosed speed and approaching a stop, the brakes engaged independently. The brake was engaged. The check engine warning light was illuminated. The brake assist disabled message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 31,000.

The truck previously shut off twice during a left and then a right turn. That was around 120 and 200 miles on the truck, respectively. Only other issue was during a turn the radio changed channel autonomously. Today with 1700 mile I backed it up and then put it in drive. The truck shut off and kicked every fault code on the truck. When trying to start it back it would not turnover and kept turning things on and off like the electrical system was possessed.

Rear camara does no show images

Since purchase of the vehicle, I have experienced transmission surges and low power and fuel economy. When decelerating to a stop or U turn and the vehicle is in ECO, right before full stop, the RPMs will drop to 300-500 and surge back up to 1500-1800 causing a lunge forward. Vehicle has been in 6 times for a persistent transmission surge paired with low power and fuel economy. Dealer has replaced the valve body, transmission control module, wiring, and complete transmission replacement. I can reproduce the issue everyday near my place of employment and have video evidence of the issue. Additionally, since the transmission was replaced, when going 10+ miles on the highway, the engine cooling fan runs full out and fuel economy plumets.

I turned left from the center lane into the driveway of my bank. After crossing the driveway apron, the truck engine died leaving me rolling through the parking lot. The vehicle sounded an alarm stating that it needed to be placed into Park to start the engine. The engine restarted after I came to a stop, placed the vehicle in park and pressed the ignition button. This failure could have happened at any time leaving me stranded in traffic, potentially at high speed where it could have caused a severe accident injuring myself or others around me. The vehicle has not been inspected yet by the dealer but will be when it's brought in for the pending recall related to the backup camera. I did inspect the Power Distribution module under the hood when I returned home and found that several of the relays were not fully seated in their sockets, with some of the relays physically tilted to the side. I then proceeded to properly seat all the relays. I also found that at least 75% of the fuses in the module were not fully seated in their sockets. There are numerous reports online of others that have experienced these same failures.

Properly maintained factory installed tire had a no notice sidewall blowout at 50mph. There was no load in the bed. Noticed rough ride and tire pressure system went from properly inflated to 1. Kept the tire after replacing at a Firestone dealership.

I started the truck and drove about a 1/4 mile in my neighborhood. I never got over 20 mph. I approached a red stop light to turn right. I stopped at the light to check for traffic. I then proceeded to turn right and 1/2 way through the turn the truck shut off without warning and it automatically applied the emergency brake. Luckily there were no cars coming in the right hand lane else we could have been hit. I am taking it to the dealership tomorrow for inspection. The info screen notified me that the emergency brake had been applied and that the transmission had been autoset to park. It said to apply the brake to start the truck (it has push button start). I did so and the truck started. I disengaged the emergency brake and the truck then drove normally the rest of the trip.

Trailer brake controller failed while towing a new camper. I was getting a "trailer brake disconnected" and "Check Trailer Brake Wiring" message while towing. The issue was intermittent and unpredictable as to when the failure would occur. I almost wrecked, because of this issue. This is very dangerous, puts my safety and others at tremendous risk of the trailer and tow vehicle not being able to stop or cause sway. The trailer brake controller has been inspected before by Prestige Ram in Colorado. I had brought the vehicle in on 5/25/2021 to a the Ram dealership to service a different issue, the back up camera not working. They ordered a new trailer brake control module to fix that issue. The dealership service advisor said this is because the camera wiring runs through the trailer brake control module. On June 7th, I called the service advisor about the trailer brake malfunctioning and was told that it's related to the same issue as the back up camera not working. And, Replacing the brake controller when it arrives, will fix the trailer brake disconnect issue as well. As of today(6/18/2021) I am still awaiting for this part to be provided by the manufacturer and the repair to be completed.