2024 Ram 1500 Complaint Log

While sitting at a stop right, the truck unexpectedly revved to full throttle. I stood on the brakes, shifted to neutral and turned it off.

The vehicles main 12inch information screen goes blank and will not turn on until about 45 minutes after the vehicle has been running when the information is black no safety features work and the dash reads no key detected in the vehicle while the key is inside

When driving the vehicle at speeds between 30 miles an hour and 45 mph the vehicle will jump out of gear into neutral. There are no warning lights that come on. Road conditions varied from dry to wet. I had to coast off the side of the road each time put the car into park and then into drive. This is a safety issue as there are vehicles behind me, and in front of me and I am only able to coast to a safe spot, the vehicle has been to two different Chrysler dealers and they are unable to replicate the issue. I am concerned for my safety as I often drive on highways, and I’m not sure if that will happen on highway. The last time that the vehicle did this it began to lose power and then went into neutral. The truck only has 3,900 miles on it. The first time it happened I had only owned the truck for 18 days. It subsequently occurred one month later, and a month after that.

2024 Ram 1500. Approximately four weeks off the dealer lot new. Approximately 1,300 miles. The vehicle had never been involved in any sort of accident, hitting of a pothole or curb. As I was traveling down a secondary road at approximately 30 miles per hour, the rear-left wheel separated from the vehicle without warning. This caused extensive damage to both the Ram and another vehicle that was later struck by the wheel. This occurred at approximately 11:00 PM. Upon inspection of the wheel, we noticed one of the lug studs was sheared off. The next day we returned to retrace the route I took that night to see if we could find any of the lug nuts. Approximately 500 from the point where I exited the parking lot, we located one lug nut with the stud sheared off still inside. Approximately three miles up the road from that location is where the wheel separation occurred. We were able to recover four lug nuts within 200 feet of that location. I had only had this vehicle for four weeks and had not, nor had I any reason to have loosened or taken off any of the wheel components. Manufacturing defect seems to be the only reasonable explanation. I have in my possession five lug nuts, one with the stud sheared off. The vehicle and wheel are currently at a Ram dealership awaiting inspection by the manufacturer and insurance company. Our safety was put at risk because the vehicle experienced a violent jerking and lurching and could have flipped or collided into another object. The dislocated wheel could have killed the people in the car that were hit by it. Has the problem been reproduced or confirmed by a dealer or independent service center? I do not know. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Currently ongoing. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.

While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.

Purchased Ram 1500 on [XXX] from Security Dodge in Amityville, NY. 50 miles into the drive home the steering wheel shook violently and the power steering went out. 20 minutes later it came back on. This happened three times on the trip. Next day it went out and did not come back on. Brought to Victory Dodge near my home and they replaced the steering rack. Took two weeks for them to get a unit in. Picked up my truck on Tuesday and it worked great to my office. Went our for lunch and the power steering failed. I traveled less than 20 miles. It is back at the dealer and they said its probably not the steering rack so they want to run diagnostics on the computers and check the wiring. They have no idea what the problem actually is. Extremely frustrating. I'm coming up on a month that I have been unable to use a brand new $85,000 truck. Does anyone at the corporate office ever get involved to help? Does anyone know how to help this local dealer? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While traveling 75mph on the interstate, the tonneau cover ripped free of the bed of the truck. The two clips closest the cab broke in half. The two clips near the tailgate bent the rails of the quarter panels upwards as they tore free. The tonneau cover blew up in the air about 20 feet, flying in front of the truck behind me. Luckily, they were paying attention and were able to make a controlled swerve out of the way. This is hazardous to others. Reading forums on the internet, this has happened to many other drivers of Ram 1500 trucks with this exact tonneau cover. I can't believe, with the massive number of reports of this happening, that this product is still available. The tonneau cover is not available for inspection as it was unsafe to retrieve it from the interstate. I do have the two halves of the clips that broke in half. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened with approximately 1,000 miles on the odometer. The tonneau cover came installed on the truck when purchased new.

Bought vehicle brand new with roughly 30 miles. Put less than 20 more on it and the service ABS light/service stability control system/4wd system unavailable lights came on the vehicle. Used my scanner, cleared codes and light went off. After about 12 more miles, they all came back on.

The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.

I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.

Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.