2025 Ram 1500 Complaint Log

During winter, while driving down the highway, the vehicle suddenly stopped driving, like the transmission got stuck between gears or slipped out of a gear, the engine was still on and had power. After the dealership looked into the issue we were told that it is a known issue and there is not a fix at the time.

On Thursday [XXX] I was driving my new 1500 Big horn ram truck. I only had it for 6 days at that point. I started noticing a noise coming from inside the dashboard and the check engine light came on. I kept driving as usual because i figured the light would go off. All of a sudden a big metal ring the size of my palm fell on my shoe and all the warning lights came on the dash ( the brake failure light, adaptive cruise control unavailable light, parking sensor failure light, check engine light, traction control malfunction light, brake system light, abs failure light). When i tried to brake, the brakes went all the way down and felt very spongy. I had to pump the brakes just so it would stop. So I pulled over into a parking spot turned off the truck and started it back up. The truck started up, but all the lights were still on. I tried to shift into drive but it wouldn't go in gear. I think is because the brake weren't going far enough to push whatever sensor allows the shifter to shift. I tried pumping the brakes and shifting and it worked. So i drove the truck home very carefully and parked it in my driveway. The next morning I called my sales man and left him a msg. He called me later that evening and asked me to bring it in on Monday morning. I did not use the truck during the weekend because it felt very unsafe to drive. On Monday morning i drove it to the dealership and left it there. They did give me a loaner vehicle. 2 days later I got a call from Dave the service manager and he let me know that the ring that fell on my foot holds a brake pedal in place and that they were going to replace the entire brake pedal assembly, the abs module, the brake booster and some ecm (i didn't understand which one). This truck has been unusable now for 7 days and I've only owned it for 13 days. It's been in the shop for 5 days now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The windshield of my 2025 Ram 1500 Big Horn was damaged by road debris and requires replacement. However, the manufacturer (FCA US LLC/Stellantis) has failed to supply the replacement windshield, rendering my vehicle undrivable for an extended period due to their inadequate parts supply chain. This delay creates a major safety risk because the vehicle cannot be driven legally or safely without a windshield. In emergency situations, the vehicle would be unusable, and I have incurred significant financial harm due to its inoperability. A new vehicle should not have months-long delays for critical safety components. The OEM supplier (Carlex) has confirmed that the windshield is in stock and available to ship, meaning the issue is due entirely to FCA's failure to place the order or manage their supply chain. This demonstrates negligence in FCA/Stellantis' parts supply chain, impacting customers who require essential repairs. This issue is not an isolated incident but rather a symptom of FCA's failure to ensure part availability for new vehicles. A consumer should not have to wait months to obtain a necessary safety component for a brand-new vehicle. I request that NHTSA investigate FCA/Stellantis' failure to supply essential replacement parts in a reasonable timeframe as this represents a potentially systemic issue affecting vehicle owners.

While driving on a clear road my Automatic Emergency Braking System applied my brakes and attempted to stop my vehicle. The brakes released and allowed me to continue. The road surface was clear. There were no other vehicle in sight in front of me or behind me. No animals were in the area. There was nothing to trigger this activation. I'm returning the vehicle today for the repair.

ABS module is leaking brake fluid due to a brake line/module threading issue. The truck is new (purchased 12/30/24, but delivered 1/6/25. It has been at the dealer since 1/22/25 with no eta for a replacement ABS module.

Brakes and ABS failed 34 days ago after dealership reprogrammed PCM

Driver assist features disabled while driving

Driver assist features disabled while driving

Drivers aid features stopped working

Secondary water pump failure with coolant line leak causing engine to rapidly run out of coolant.

Truck would not stop when brakes were stepped on

The contact owns a 2025 Ram 1500. The contact stated that the air pressure was set at 55 PSI and the air pressure levels caused the vehicle to bounce too high while driving over bumps or uneven roads. The contact lowered the pressure to 45 PSI, which caused the vehicle to run smoother however, the tire pressure light remained illuminated. The contact stated that while looking online, the contact became aware of NHTSA Campaign Number: 25V231000 (Tires, Electrical System); and related the failure to the recall. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

I purchased the truck on 10/19/25. Since that time, I have had to call roadside assistance three times and have had to leave it in the shop on two separate occasions totaling well over 30 days. The truck still doesn't have 5k miles. Interestingly, the service record and updates that was provided on the app has been wiped clean. Now, they are offering to pay me for the "inconvenience", but I'm not sure I'm OK with that suggestion. I've been a very loyal Ram owner, this is the fifth one in a row I've had. However, this truck really scares me due how unreliable it's been thus far. Luckily, the failures haven't put myself or others at risk, at least not yet.

when the vehicle is put in reverse when it is dark outside the screen goes to full bright blinding the driver no matter what the brightness settings are. This makes it almost impossible to see when backing up. This more than negates any saferty gains made by having the backup camera in the first place. I have contacted ram concerning this issue with no response. There are multiple threads on the internet going back years complaining about this issue with no fix in sight.

I've owned the 2025 Ram 1500 with the 3.6L 24VVT eTorque engine since [XXX]. Shortly after purchasing the truck the check engine light came on and after checking it with my OBD 2 scanner, a P0300 code Random/multiple cylinder misfire was detected. This problem has been going on for over 4 months with my truck and an internet search tells me others have been dealing with it since August of 2024. With the weather warming up, the engine is sputtering/hesitating on starting my truck and is dangerous to drive at times(pulling into traffic it hesitates) Stellantis knows about the problem and has done nothing to fix it! There should be a National Recall on this by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchase truck and noticed on test drive steering wheel was off centered to the right by about 10-15 degrees.When Lane Assist was activated truck would drift right only to be alerted by the assist which would over correct steering to the left side of the lane.Lane Assist would just continue this effort to keep truck center.Truck has been aligned twice already and steering is still off centered to right.Back again to different dealership and tech ran EPS Flash and ran a steering angle calibration on EPS.Still not correct.Stored code was found as well C121A-00 Steering Angle Sensor not Initialized.Will continue working with dealerships till a solution has been found by engineering at RAM.I wish RAM would put this on a high priority fix, because I cannot use my Lane Assist safety feature.Due to steering issue..

Blind spot monitoring wont turn off, causes false information that there is a vehicle on your side, as a result it also sends an alarm to the dashboard saying there is a problem with the anti collision system

On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brand new 2025 Ram 1500 Bighorn/Lonestar purchased on 10/24/24. From day 1 it pulls to the right at highways speeds. The dealer has tried to fix the issue with alignment two times, but not luck, they don’t know what is wrong because all the numbers in alignment are green and good. There are several online posts that are talking about this issue with the 2025 Ram 1500s. Also in regard to my truck greeting light feature, the service advisisor said the technician claims it is not a feature on the Bighorn/Lonestar trims, but I believe it is. If it wasn't a feature, then I wouldn't have those options in my settings. I also discovered something interesting about this. At night, after turning my truck off - but without pressing the key fob, LOCK button, if I press the key fob UNLOCK button, the headlights and taillights come on (as per the featured settings) like they are supposed to do. However, if I press the key fob LOCK button first (1 or 2 presses - it doesn't matter), when I press the key fob UNLOCK button, the headlights and taillights do not turn on (as per the featured settings) like they are supposed to. Again, I believe this is a software issue, but could be related to the headlight module that I am seeing being reported online as well.

The contact owns a 2025 Ram 1500. The contact stated that while driving at various speeds, the voltage meter warning light illuminated. The contact stated that occasionally the vehicle needed to be jump-started. The vehicle was taken to a local dealer on two occasions, and the two main batteries were replaced; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 4.

Started the vehicle at 280 miles and the check engine light started flashing and engine running rough, sounding rough and stalling out. After restart check engine light was solid and I drove to nearest dealership. I was told it's Multiple Cylinder Misfire codes and that it's a known issue with these engines/models, that it will continue to happen intermittently on cold starts and that that Ram is working on it and was sent home. There is no known cause and no solution. The selling dealership, the nearest servicing dealership and Ram Customer Care have no idea how to help and winter is coming so all of my vehicle starts will be cold. The vehicle is brand new and the engine has major malfunctions and is unsafe to drive reliably.

The brake pedal goes to the floor when starting the truck. The dealer has confirmed it. It is available for inspection. My safety and others are in possible danger from failing brakes. The dealer has confirmed the problem. The manufacturer has been involved with the dealer. They opened a "star case" that has not resolved the defect. So far, the problem has only affected the truck while starting. The brake light did come on one time while driving. The truck has been in the dealer service for over 40 days with no resolution. The dealer said on the worksheet that they tested other similar trucks on the lot and were able to duplicate the problem in them. The problem started shortly after I took possession of the truck. I was told that it wasn't a problem and it would go away. I now have 5700 miles on it, and it still malfunctions. I took possession of the truck in Sept of 24.

Check engine has come on twice at 235 miles and 250 miles on the vehicle. Codes are reading for a misfire. Dealership reached out to Chrysler about the issue, as they were not able to correct it, and were told it's a software update that has not been created yet. My vehicle will have a random check engine light (either solid or flashing), lose power, stall and even completely cut off or not turn back on. This happens whether I'm driving or in park.

Same recall on 2024 grand cherokee. When auto lights are on brights will not turn on with the wheel lever.

The contact owns a 2025 RAM 1500. The contact stated that the auto door lock feature was no longer available on the infotainment system screen display, which rendered the ability to lock the vehicle doors from the inside. Additionally, the contact stated that the vehicle failed to lock automatically as designed while driving 15 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 224,000.

Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.

August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on

Vehicle Owner's Manual not available in vehicle without internet connection. This is an attempt to prevent an accident causing injury or vehicle damage when I am operating my truck. A specific example is to review the instructions to engage the low range 4x4 function without damaging the truck or myself. Beginning with the 2025 model, RAM changed it's policy of providing one paper copy of the RAM 1500 Owner's Manual to the original owner upon request. As of today, a paper copy of the 2025 RAM 1500 Owner's Manual from RAM is unattainable. It is only available in an electronic format, and to people with computers and or smartphones with active internet access. RAM does not provide access to an Owner's Manual for their 2025 RAM 1500 to anyone who doesn't have a computer or smartphone. To access the Owner's Manual in my truck, I must download the RAM app on my Smartphone and maintain a good internet connection -- the RAM app will not open without a good internet connection. The other problem with this is that I am now required by RAM to always own a smart phone and purchase an internet service to view my Owner's Manual. I have owned the truck for less than three months with less that 1,000 miles, I have been unable to access my truck's operating instructions from the Owner's Manual at least three times. I have been in contact with RAM at least 4 times requesting a paper copy of the Owner's Manual, and been told they will not provide one. The solution to this problem is to return to their original policy of providing a paper copy upon request, OR add a PDF reading capability in the truck's onboard computer and load the manual into the onboard computer. Any assistance will be appreciated.

Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??

Driver side mirror shifts position unexpectedly causing vision of traffic to be compromised. Maintenance has been scheduled to inspect the mirror. No warnings. When pressing the power folding mirror button, driver side mirror moves to correct position and then proceeds to go to the full opposite position, requiring manual intervention to position the mirror correctly. While driving, mirror unexpectedly shifts position and emits a significant pop noise causing vision of traffic to be compromised until using the buttons to bring the mirror back into position.

Possible brake caliper, power steering, belt or other issue. Noise was produced when salesperson was in the vehicle. Scheduled maintenance to diagnose the issue. No warnings before or after and issue is persistent since truck was driven off the lot the first time. Under coasting conditions, truck emits a single or back to back squeaking noise from the passenger front wheel area and also feels like a slight pull from the same area when noise is heard.

My check engine light came on after 200 miles of owning my vehicle, this started in July of 2024. Code scanner revealed it is several misfire codes. This issue seems to be very common for the 2025 ram with the new twin turbo V6 engine where many people in vehicle groups for this truck all know about it. Ram has acknowledged the issue but doesn’t have a fix almost 6 months later. I call the dealer monthly and they always say there is no fix. There is nothing they can do. Due to the misfire code and the check engine light is on I cannot use things like my remote vehicle starter or utilize my app that I paid for. Misfire codes also present a problem with the engine, they can cause engine damage along with a reduction in power. Since the issue started so early in owning the vehicle it is hard to tell if any power reduction issues are present. I am obviously worried about my state inspection that is due in another 6 months and if this a potential fail I am also worried about potential long term issues with no fix from Ram. This problem has been happening since the release of this resigned model which now around 7-8 months with no fix.

I am leasing a 2025 Ram 1500 Bighorn from Stellantis. In the less than a year I have owned this it has been to 2 dealerships over 5 times. I hired Handy Law Offices to file a lemon claim . Stellantis was supposed to respond by May 26 and here it is June 9 and they still refuse to acknowledge the problems. And to top it off, I found a positive wire with a split open covering and Summit Automotive in Fond du Lac Wisconsin refuses to fix it, even though they sold me the truck. In talking to other dealerships, this is a shorting hazard and possible fire, but they said Summit has to fix it. I want to know what legal avenues I have to get rid of this truck. I have learned that more and more of this year truck is also experiencing bad problems that Stellantis refuses to acknowledge. And if my truck catches fire there will be additional lawsuits for negligence against Summit Automotive.

Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available

Engine light comes on every time I put gas in the capless gas tank. It’s a brand new truck, only put gas in 3 times since owning it and engine light has come on each time, light goes off when gas level reaches around 1/2 a tank. Paid short of $60,000 for the truck should not be happening.