2026 Ram 1500 Complaint Log

The in-car microphone stopped working for several hours. I could hear the person on the phone but they could not hear me.

The back up camera display intermittently shows a blank blue display instead of the camera image while the vehicle is in reverse. This has occurred 4 times over 5 months of ownership of this brand new vehicle. The issue is usually resolved after a complete power cycle of the vehicle. The rear visibility of the vehicle is poor without the added benefit of the back up camera. The problem has not yet been brought to the attention of the dealership as it is very intermittent and has not been inspected by anyone but myself. There are no warning indicators.

Vehicle: 2026 Ram 1500 Limited I am filing a safety complaint regarding a brand new vehicle that experienced a dangerous failure in live traffic and continues to have unresolved issues. The vehicle was purchased on March 31, 2026. On April 3, 2026, just three days after purchase, the truck broke down in active traffic. The situation was serious enough that local police had to respond to direct traffic while the vehicle was towed. This created a clear safety hazard for both the occupants and other drivers on the road. The vehicle was taken to the dealership on April 4, 2026 for repair. At that time, the dealership replaced the battery and reset a radio frequency module. We were notified the vehicle was repaired and ready for pickup on April 7, 2026. However, immediately after leaving the dealership, the vehicle began experiencing additional failures. The key fob would not function, the doors would not lock or unlock electronically, and the vehicle struggled to start. Within minutes, the check engine light illuminated. Due to safety concerns, the vehicle was returned to the dealership the same day. After returning the vehicle, we were informed that there is a short in the main PDC (power distribution center / fuse box). This critical issue was not identified or addressed during the initial service visit. A fault in the main fuse box presents a serious safety concern, including the potential risk of an electrical fire. Additionally, the dealership failed to properly verify the repair before releasing the vehicle. The truck was not adequately tested or driven after the initial repair, resulting in us being sent to pick up a vehicle that was still unsafe and malfunctioning. This vehicle has been in our possession for approximately one week and has already experienced multiple serious failures, including a breakdown in live traffic, repeat electrical failures, and now a confirmed issue within the main power distribution system. The vehicle is unreliable and poses

Not a failure, safety egress concern. 2026 ram 1500, children or passengers sitting in the backseat of the vehicle will be trapped inside the vehicle if there is an accident or medical emergency, where the driver is incapacitated the only way to open the doors is to manually unlock from the front or put the vehicle in park. I have confirmed that my child locks are not engaged on this vehicle. I’m a former flight paramedic and have seen many drivers incapacitated, and if they were in this vehicle, the passengers in the backseat would not be able to get out. This is especially concerning because my kids are not old enough to break the window to get out if there was a fire or the vehicle was being submerged. Please, dear God, look into this. This is a serious concern.

I almost pulled out in front of oncoming traffic because I did not see the traffic, it was in a blind spot. The exterior left and right rear view mirrors are so large they block visibility from the left and right oncoming traffic at an intersection. They create blind spots for oncoming traffic putting our safety at risk by not seeing the oncoming traffic. Dealer not responsive to documenting this safety hazard. No warning lights for the left and right oncoming traffic at an intersection.

The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted and confirmed that parts were on backorder. The contact called another dealer, Chrysler Dodge Jeep Ram of Utica Service Center (5017 Commercial Dr, Yorkville, NY 13495); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about a trade-in. The contact had not experienced a failure.

There is currently a recall on the trailer braking system in the truck, making it unsafe and unable to be utilized to tow a trailer or anything due to the recall. I have called the manufacturer multiple times as the dealerships have advised me that they are only receiving 1 replacement part per week and have wait lists of 35 plus vehicles. When I spoke with the manufacturer regarding getting the part shipped rapidly so that I can utilize the towing feature on my truck I was advised that "it would be faster and better to just purchase a new truck". No other solutions have been offered to remedy the issue in a reasonable time frame.

Center console stack reboots. Thus preventing access to radio, nav, climate controls. Reboot takes a few minutes to complete. This has occurred on multiple occasions.

Center stack display freezes. This prevents access to nav, radio, comfort settings. Only way to clear freeze is to turn vehicle off then back on. Then the center stack console reboots. Which takes multiple minutes to complete. This has occurred on multiple occasions.

When putting vehicle into reverse the backup camera froze. Low buzzing sound coming from within vehicle from undetermined location. Tried to go to nav, screen locked. Turned vehicle off/on. Screen un-froze. But center stack rebooted. It took a few minutes for center stack screen to work again. TomTom did a long reboot. This has occurred multiple times.

Trailer lights operate intermittently (basis of Manufacturer Recall Number 03D NHTSA Recall Number26V-059). Manufacturer states that the repair parts are available, but they are not allowing dealerships to make the repair for some undisclosed reason. The Manufacturer is misrepresenting that a repair is available when it is not and is not able to provide any more information on when this will be remedied.

When putting vehicle into reverse, the backup camera display had a blue screen. Had to restart vehicle to get camera display working again. This has occurred multiple times.

While driving the driver instrument cluster screen went black. After approximately 10 seconds the theft alarm arm red light went red. Then the TPMS tire warning light lit. Then the instrument cluster screen went back to normal operation.

The contact owns a 2026 Ram 1500. The contact stated that while driving at an undisclosed speed, the tow module independently switched from automatic drive to tow. The contact stated that the trailer tow module switched as if a trailer was being towed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.

On several occasions, when placing the truck in reverse, I get a blue screen when I should get camera feed from the rear camera. I have owned the truck 2 months and this has happened 3 times. While I showed the dealership a photo of the problem, they have been unable to replicate and it there has been nothing done to address this safety issue.

The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact called several dealers and was informed that the part to do the recall repair was not yet available, and that the manufacturer had placed a pause on the part for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The rearview camera intermittently fails to display an image when the vehicle is shifted into reverse and instead shows a solid blue screen. This results in a loss of rear visibility while backing. The dealer previously replaced the infotainment/radio module to correct this condition, however the failure has reoccurred after the repair. Restarting the vehicle temporarily restores camera function, but the condition returns intermittently. The malfunction creates a safety risk because the driver cannot see behind the vehicle while reversing, increasing the risk of collision with pedestrians or objects. This issue has been documented and reproduced during normal operation. Video evidence is available. The vehicle is currently pending another inspection/repair attempt. No warning messages appear prior to failure. The failure occurs upon shifting into reverse.

Feb 02, 2026 Manufacturer Recall Number03D NHTSA Recall Number26V-059 Recall StatusRecall Incomplete Summary The trailer turn signal will not flash when the vehicle turn signal lever is actuated and the trailer stop lamps will not be activated upon application of the vehicle service brakes. In addition, if equipped, the trailer brakes will not function. Safety Risk Trailer lighting that is not illuminated may result in an approaching vehicle being unaware of the change of direction or speed of the vehicle and trailer which may cause a vehicle crash without prior warning. The loss of trailer brakes can also cause a vehicle crash without a prior warning. Remedy FCA US LLC will conduct a voluntary safety recall to replace the trailer tow module. The manufacturer (warranty service provider) informed me of this safety recall on February 10, 2026 and advised me to get it repaired soon. I called the dealership where I purchased the new vehicle to set up an appointment for repair: Jim Browne Chrysler Jeep Dodge Ram in Dade City, FL. However, their service department was not available, even though there was approximately 15 minutes remaining for their scheduled hours. The representative told me they consistently leave early. I called back when the service department was finally available and was told they are unable to repair the issue related to the safety recall. I notified the manufacturer of the problem with Jim Browne Chrysler Jeep Dodge Ram. The representative was unable to help me and escalated the issue to someone else. I was finally contacted this week by a different representative from the manufacturer, but he has not been able to help either. I was advised to contact your organization and then an attorney if your organization cannot help in this matter. I am appalled by the service I’ve received regarding my Ram truck situation and that the dealership and manufacturer do not care about safety issues. I’ve never had problems like this with my other automobiles.

There is a recall on the towing control module that prevents me from towing with the vehicle, which is the reason I purchased the vehicle. They are unable to get the parts required to complete the repair. The recall started in february, it is now april with no parts ordered , avaliable, or repair scheduled. If I dont tow my boat it a few weeks, I will start incurring fees for storage. I called dealer, spoke with repair, they stated they dont have the parts, recognized the recall, but do not have time frame. Called Stellantis, they acknowledged the recall, and have no estimate for parts. Opened a claim # XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a 24-foot trailer was identified as a 48-foot trailer, which caused the trailer brakes to fail to properly stop the trailer, and the manual brake was used to stop the vehicle. The dealer was contacted and confirmed that parts were not available for 6 -7 months or longer. The dealer stated that 14 other vehicles were waiting for the same repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that there was no way to speed up the parts availability. The failure mileage was 82,000.

Tachometer and speedometer freak out when pressing brake pedal and start button simultaneously while in park after a remote start. I found that unlike the GM product I just owned when you enter cab after a remote start you only need to press the start button before driving. When you release the brake pedal the aforementioned gages stop freaking out. Then a quick press of the start button will allow you to drive vehicle.

The 2026 RHO is pulling to the right every time you accelerate the gas pedal. I took in to the Dodge dealership to check it out. They did an alignment check and adjusted. Went on a test drive with the mechanic and did a drive on street and highway. The mechanic noticed the vehicle pulling to right. We went on a test drive three more times but no change with adjustments made by the mechanic.

Dealer Information: Mac Haik Chrysler Dodge Jeep RAM – Jackson 5395 Interstate 55 North Frontage Rd Jackson, MS 39206 Phone: (601) 633-4954 Manufacturer Case Reference: RAM Customer Care Case #[XXX] Description of Safety Concern: My vehicle is currently at the authorized RAM dealer listed above for warranty repair. During the repair, the dealer removed the hood scoop assembly. The hood scoop assembly on this vehicle houses the three amber identification lamps required under FMVSS 108 for vehicles over 80 inches wide. On Friday, I was informed by Arthur Brown, III (Service Consultant) at the dealership that I could pick up and operate the vehicle while it remained disassembled, as the hood scoop assembly had been removed and the replacement part was still on order. The vehicle is registered to a business and used for work. The dealership provided a full-size passenger car as a rental, which is not comparable to the truck I brought in for service. When I explained that I require a truck for business use and requested a comparable replacement, the dealership declined to provide a truck rental and instead indicated that I could drive my own vehicle in its disassembled condition. I declined to take possession of the vehicle due to safety and legal compliance concerns, as operating the vehicle without the hood scoop assembly installed would mean the required amber identification lamps would not be present. Additionally, the dealer informed RAM Customer Care that the vehicle repair was complete, which was not accurate. The part remains on order and the vehicle is not fully reassembled. I am submitting this report because releasing or operating the vehicle in this condition would be unsafe and non-compliant with FMVSS 108. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear backup camera on my vehicle intermittently fails while the vehicle is in reverse. During today's drive, the backup camera screen repeatedly flashed blue and lost the camera image multiple times while reversing. This issue occurred without warning and required me to stop and reattempt reversing without a reliable rear camera image. The malfunction happened more than once on the same drive, indicating an ongoing and repeatable failure rather than an isolated incident. The vehicle has a history of electrical and infotainment-related issues, and the backup camera malfunction began after prior repairs and continued use. I have video documentation showing the backup camera flashing blue and failing to display the rear image. Because the backup camera is a required rear-visibility safety system, this failure creates a safety concern when reversing, particularly in areas where pedestrians, vehicles, or obstacles may be present. This issue has been reported to the dealer, but the vehicle has not yet been re-inspected.

I've owned the truck for only a short period of time. Sometimes when I park it, the truck will not allow me to rengage drive or reverse. Its stuck, as if the parking break is on or some safety feature is locking it from moving. One time it cleared by pulling the parking break after I turned it on an off, the other by turning on an off the lane safety/assit button on top of the instrument panel.

I was merging onto Interstate 20 with my 7x16 enclosed trailer properly hitched to my 2026 RAM 1500 with factory four corner air suspension. Upon reaching 63MPH the truck lowered from normal ride height to aerodynamic ride height. This caused a sudden and significant shift in ride stability and introduced sway that normally would not exist. The owners manual states that when in tow/haul mode and with a trailer connected to the truck with an integrated trailer brake controller module the truck will remain at normal ride height regardless of speed. Local dealership is clueless on remedy and this ride height shift continued throughout my towing experience that weekend. This is completely unsafe and will endanger not only the operator of trucks doing this but other drivers on the road. As it shifts the load of the trailer, increases hitch weight, and ultimately impacts the payload of the vehicle as well.

On multiple occasions with outside temperatures below 30-degree F the rear drivers side door would not open or unlock. The door lock knob was in the unlocked position but the door would not open using either the outside or the inside door handles. The handles moved but did not do anything. The door handle was not frozen and it only happened to that door. I believe this had something to do with the door lock actuator or electronics and it may be related to the outside temperatures. Once I turned off the vehicle and restarted the vehicle the door would open and work. This issue is hard to replicate and I am concerned that it will happen again and I will not be able to get my child out of the vehicle in case of an accident or fire.

2026 Ram 1500 Big Horn - 1500 miles - At temperatures just below freezing, fan speed set to highest level and HVAC temperature set very high, the defroster was not able to prevent precipitation from freezing on the upper half of the windshield. This obscured my visibility and presented a safety risk while travelling down the freeway. It was only mitigated by near continuous use of de-icer windshield washer fluid. Very little air was coming out of the defroster duct and the majority was coming out by my feet. Cycling the HVAC system through all the different modes produced expected behaviors in all cases, except there is no perceptible difference between full defrost and defrost/feet mode. The temperature of the air is as expected; there is just insufficient flow from the central duct at the base of the windshield. The vehicle is scheduled to be serviced by the dealership. No warnings, OBD codes, or other indicators are present.

My vehicle is subject to an active safety recall involving the instrument cluster. I contacted the dealership to schedule the recall repair and was advised that the recall software update carries a risk of bricking the instrument cluster, potentially rendering the vehicle inoperable and requiring full instrument cluster replacement. Because of the risk, the dealership stated they are delaying performing the recall until a rental vehicle becomes available. I was advised that this may take approximately two weeks before the recall can be addressed. This recall affects the same instrument cluster system that previously failed early in ownership and prompted prior service and safety concerns. In addition, I have experienced intermittent infotainment screen glitches and harsh downshifting at low speeds after my initial repair, which may be related to vehicle electronic systems. I am concerned about continued operation of the vehicle with an unresolved safety recall and the lack of a timely remedy due to the risk of vehicle disablement and repair delays.

Cluster in my dash went completely blank while driving. When looking at Navigation, information displayed was wrong, speed limit showed 104 mph in 60 mph zone

Purchased a brand new 2026 Ram 1500 RHO on 11/28/25 and it has been back at the dealership since 12/2/25 the vehicle had brake lines leaking as well as miss aligned body panels and scratches they need to replace the brake line assembly at one of the wheels they are replacing a fender realigning the hood and vender painting the new fender touching up paint on the rear fender and hood this vehicle has both mechanical and cosmetic defects from the factory, i have asked Ram customer service to replace the vehicle with one free of any defects and they have denied my request

On 11/20/25 I rented a 2026 Dodge Ram truck from Thrifty at the Wilmington, NC airport. My 17 year old daughter was with me. As I was sitting at a red light, I tapped the “comfort” button on the center screen to try to adjust the air conditioner. When I did, the audio system, which had been off, suddenly blasted a radio station to the maximum volume of the speakers. No warning. It was horribly painful and jolting. I tried turning down the volume using the volume dial. It didn’t work. Nothing would turn it down. The volume setting showed it was already at zero on the screen. It continued to blast us until I saw I could push the volume button to power off the screen. That stopped it but my daughter and I were both very shaken and upset. It was the loudest sound we’ve ever heard and it went on for at least 5-6 seconds. She was able to cover her ears, I was not because I was desperately trying to find a way to turn it off. I am thankful it happened at a red light or I’m afraid it would have caused an accident. I reported it to the rental agency immediately upon getting to our hotel. I was scared it would happen again and cause an accident, so I tried to do what they suggested, which was to try the volume controls behind the steering wheel. It did not work. We were exposed to this horrible volume at least 3 more times for closer to 10 seconds each before we were able to figure out how to turn off surround sound, which stopped the noise but enabled us to still use the screen. I returned the rental truck on 11/22/25 and reported it again to another agent. He confirmed the note was still in the system from when I first reported it and assured me they would look into it. My ears still hurt and my hearing is still muffled. I keep having to ask my daughter to repeat herself. Loud sounds, like announcements in the airport or on the plane are painful. I plan to get my ears checked when I get back home.

My 2026 Ram 1500 has experienced multiple serious electrical system failures that affect vehicle safety and reliability. The truck has had repeated warning messages including “Illumination Unavailable — Service Required,” instrument cluster malfunctions, and unpredictable interior/exterior lighting behavior. In addition to these issues, the vehicle has experienced a no-start event, leaving it unable to power on, and the power tailgate has failed, refusing to open or close electronically. After diagnostics, the dealership determined that two electronic control modules had failed, one of which has no estimated replacement date from the manufacturer, and the other is on backorder for 7–10 days. These failures impact critical systems including vehicle startup, lighting, diagnostics, and rear cargo access. The truck is currently marked out of service because it cannot be safely or reliably operated until both modules are replaced and reprogrammed. These failures occurred during normal use and indicate a potential electrical defect that may affect additional vehicles of this model year. Dealer indicated that many 2026 Rams are experiencing the same issues.

I purchased this truck in November 2025. While in the service department for an unrelated repair (software update), a body panel defect was noticed and reported to me. The “uniside” panel on the driver side of the truck there is a split in the metal that should have never made it through the factory or especially to the dealership for a customer to purchase. This is a safety concern because the metal structure of the vehicle is compromised or could split further while driving down the road. I am working with my dealer to come to a resolution that involves replacing the vehicle, but we are still in that process so I am unsure of the outcome at this point. It is 100% a factory defect that should have never made it through production. Part of the process that they are having me go through in involves getting an estimate from a collision center. The collision center stated, and I have this in writing, that the repair can be made, but there will be absolutely no warranty because of the stress that possibly caused this split could lead to other problems down the road.

Just bought a new truck. 92 miles on it. I was under the truck and saw a serious crack in the body where it rests on the frame. The crack is approximately between the front and rear passenger doors.

One day into ownership of the vehicle, A warning popped up on the digital dash cluster saying that the "Warning Light Illumination Unavailable Service Required". I was able to acknowledge the error and then two days later it came back with the same message. I dont even have 200 miles on this car.

September 18 my vehicle had 948 mikes on it. After driving 17 gps miles vehicle Milage had advanced to 965. After returning to vehicle the Milage had changed to 950. Also Trip A changed from 102 to 89. I’ve been noticing my gas Milage don’t make sense as the vehicle only would show 7-8 mpg while the vehicle computer would show 17-18 mpg. Therefore this problem has existed since I bought it. There is a definite problem with the center electronic cluster and apparently ram has a backlog of months to replace them. There needs to be a recall for this problem.

Parasitic draw that causes batteries to die over night. This also affects manager features like air bag sensors, parking sensors, and dash display.

Warning light ILLUMINATION unavailable required service