2016 Ram 2500 Air Bags & Restraints Problems

Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello! We have the driver seat and passenger seat that unlock after driving every mile. I have called the dealership and Chrysler and they say they cannot help me. This is a safety issue and I need assistance now

I was involved in a single vehicle accident due to a medical issue. I hit a utility pole, took out a cyclone fence, proceeded across a front yard of a home then almost directly into a block retaining wall. I was wearing my seat belt. My airbags did not deploy but I have no idea how fast I was going. From the damage to the pole and the wall and my truck I had to be going a decent speed. The police report noted that when they arrived my foot was on the accelerator and the back wheels were spinning for what that’s worth.

There has been an open recall on this vehicle since August 2021. It was reported to be by the dealership this is at that this was due to have a remedy to fix the SABIC in the 4th Quarter of 2021. IT has yet to have a remedy pushed out. I was also told that the Y55 recall is grouped together with the Y63 Recall. I agreed with the dealership in October of 2021 that I would purchase this vehicle, and they told me the recall remedy would be out the following month. I have been patiently waiting with no resolution from RAM, MOPAR or Chrysler. I have contacted the dealership several times a week, and they keep telling my that MOPAR has been contact by them and they are not returning phone calls. This can not be sold until it is fixed, due to a Stop Sale Issued with the Recall Notice.

LOST USE OF STEERING WHEEL CONTROLS ON LEFT SIDE OF STEERING WHEEL. HORN DOES NOT WORK WHEN PRESSING HORN BUTTON. HAVE HAD AIRBAG LIGHT FLASH AT INTERMENT TIMES. AFTER RESEARCH HAVE FOUND OTHERS HAVE SAME PROBLEMS ON SEVERAL TEARS OF RAM TRUCKS.

CLOCKSPRING PROBLEM GIVING AN AIRBAG FAULT. HAPPENS DRIVING DOWN THE ROAD AND STATIONARY. STEERING WHEEL GENERALLY IN "STRAIGHT" DOWN THE ROAD POSITION

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE MISSING SPRINGS. THE VEHICLE WAS REPAIRED AND DEEMED OPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

DRIVER'S SEAT BELT BUCKLE RELEASES THE SEAT BELT WITHOUT BEING TOUCHED. I TUG ON THE BELT EVERY TIME I LATCH IT BECAUSE OF THIS BUT IT STILL RELEASES THE BELT AFTERWARDS ABOUT 30% OF THE TIME, USUALLY JUST AFTER PULLING AWAY FROM THE PARKING SPOT. I BOUGHT THE TRUCK WITH 48, 000 MILES ON IT AND ALMOST 1 YEAR OLD. IT HAS DONE THIS SINCE I FIRST BOUGHT IT.

WHILE SECURING OUR FAMILY INTO THE 2016 RAM 2500 TRUCK WE HAD JUST PURCHASED NEW AT THE DEALERSHIP, I FOUND THAT THE REAR CENTER SEAT BELT WAS NOT ANCHORED TO THE FLOOR, LEAVING THE CENTER SEATING POSITION UNSAFE FOR OCCUPANCY. IT WAS AFTER CLOSING BY THE TIME THIS ISSUE WAS DISCOVERED SO THE SEAT BELT WAS NOT ABLE TO BE FIXED BEFORE WE LEFT THE DEALERSHIP. VEHICLE WAS TAKEN TO A DIFFERENT DEALERSHIP TWO DAYS LATER TO HAVE THE SEAT BELT PROPERLY SECURED, AS IT SHOULD HAVE BEEN BEFORE LEAVING THE FACTORY......UPDATED 08/11/16 *BF *TR

I WAS DOING ABOUT 50MPH DOWN A STATE ROAD WHEN A GUY PULLED OUT IN FRONT OF ME ATTEMPTING TO GO IN THE DIRECTION I WAS COMING FROM. I SLAMMED ON THE BRAKES AND TURNED THE WHEEL SLIGHTLY TO THE LEFT TO SO IT WAS NOT A DIRECT T-BONE. THE FRONT END OF MY BRAND NEW TRUCK WHICH HAD 292 MILES ON IT WAS CAVED IN AND THE HIT MADE HIS VEHICLE COME AROUND AND HIT THE PASSENGER SIDE OF MY TRUCK. NOT ONE AIRBAG WENT OFF. I'M ASSUMING I WAS DOING 40-45MPH ON IMPACT. ...UPDATED 07/10/17 *BF *CN

TL* THE CONTACT OWNS A 2016 RAM 2500. SHORTLY AFTER PURCHASING THE VEHICLE, THE REAR WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR WINDOW MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE CONTACT ATTEMPTED TO SECURE A CHILD SAFETY SEAT IN THE REAR OF THE VEHICLE; HOWEVER, THE SEAT BELT CAME OUT OF THE SEAT BELT HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A TEAM FROM THE MANUFACTURER WOULD HAVE TO INSPECT THE VEHICLE TO INSPECT THE SEAT BELT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

I WAS IN AN ACCIDENT TRAVELING AROUND 45 MPH, ANOTHER VEHICLE TURNED IN FRONT OF ME. I COULDN'T STOP SO I DID HIT THIS OTHER VEHICLE HEAD-ON. I TBONED THIS OTHER VEHICLE AND THEIR AIRBAGS DID DEPLOY, HOWEVER, THE AIRBAGS ON MY $70,000 2016 6K MILE TRUCK FAILED TO DEPLOY.