NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Ram 2500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED HEMET CHRYSLER DODGE JEEP RAM LOCATED AT (425 MOTOR WAY, HEMET, CA 92545) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RAMBOX LID APPLIQUES KEEP DE-LAMINATING, EVEN AFTER NEW TAPE AND ADHESIVE PROMOTER IS APPLIED BY DEALER, PER RECALL. 4TH TIME AT THE DEALER FOR THIS ISSUE. THE FOAM TAPE IS NOT ADHERING DUE TO THE CURVE OF THE PANEL. *TR
HOOD VIBRATES AND LIFTS LIKE IT'S GOING TO COME OFF
EXITED FREEWAY ON OFFRAMP, CAME TO AN INTERSECTION WAITING TO TURN RIGHT. WHEN I STARTED RIGHT TURN, I NOTICED THAT THE STEERING RADIUS APPEARED TO BE BLOCKED OR SIGNIFICANTLY DIMINISHED AS I COULDN'T ADEQUATELY TURN RIGHT, AND WAS LEANING HARD ON THE WHEEL, SO THE TURN WAS TOO WIDE GIVEN THE LOSS OF STEERING TO THE RIGHT. THE STEERING RETURNED TO NORMAL OPERATION AFTER THE VEHICLE CONTINUED STRAIGHT.
THIS VEHICLE IS EQUIPPED WITH LED HEADLIGHTS AND FOG LIGHTS. UNDER WINTER DRIVING CONDITIONS (SNOW OR FREEZING RAIN) ICE WILL ACCUMULATE ON THE LENSES OF THESE LIGHTS AND VISIBILITY IS GREATLY REDUCED TO VERY UNSAFE LEVELS. THIS IS SOMETHING I HAVE NEVER EXPERIENCED BEFORE ON ANY VEHICLE I OPERATED IN SIMILAR CONDITIONS, USUALLY THE HEADLIGHTS PRODUCE ENOUGH HEAT TO KEEP THE LENSES MELTED AND VISIBILITY IS NOT EFFECTED. I NOTIFIED RAM MUTABLE ABOUT THIS BUT THEY HAVE REFUSED TO OFFERED ANY SORT OF FIX. I FEEL THIS IS A DESIGN FLAW AND THE MANUFACTURER DID NOT TAKE INTO ACCOUNT THESE CONDITIONS WHICH ARE NOT UNCOMMON IN THE CLIMATES THESE VEHICLES ARE SOLD. I FEEL THIS NEEDS TO BE ADDRESSED BY THE MANUFACTURER AND A FIX NEEDS BE MADE AVAILABLE TO ALL VEHICLES WITH THESE SAME LIGHTS. I AM NO EXPERT BUT KNOW THIS COULD BE EASILY ADDRESSED BY ADDING A HEATING ELEMENT TO THE LENSES. THIS VEHICLE, AS WELL AS ALL OTHERS WITH THESE SAME HEADLIGHTS ARE EXTREMELY UNSAFE TO DRIVE IN THE WINTER WITH THIS FLAW. *TR
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE WAS SHIFTED INTO 4 WHEEL DRIVE AND VIBRATED EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
THE HOOD OF THE VEHICLE MOVES AROUND SUBSTANTIALLY IN TURBULENT AIR ON THE HIGHWAY. IT LOOKS LIKE IT IS COMING LOOSE, BUT IT ISN'T. FOR INSTANCE FOLLOWING A SEMI, OR IN WINDY CONDITIONS. THE DATE ON THIS FORM IS RANDOM BECAUSE IT HAPPENS ALL THE TIME.
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS AND COMING TO A STOP, THE REAR TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND CLOSED THE TAILGATE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILGATE WAS OUT OF ALIGNMENT BUT, REFUSED TO PROVIDE THE REPAIR BECAUSE THE VEHICLE WAS NOT PURCHASED FROM THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,036.
THIS SAFETY RECALL OCCURRED IN JANUARY 2020 AND I RECEIVED NOTICE FROM DODGE RAM (CHRYSLER). I HAVE CALLED DEALERS IN ST GEORGE AND LAS VEGAS WHO HAVE TOLD ME THE SAME: THEY ONLY GET A FEW PARTS PER WEEK OR TWO TO FIX THE PROBLEM AND PLACED ME ON THE DEALERS "WAITING LIST." I HAVE BEEN ON THE WAITING LIST FOR FOUR MONTHS! THIS IS A SAFETY WARNING REGARDING POSSIBLE FIRE ON MY NEW VEHICLE. FURTHER INQUIRY BY MYSELF HAS REVEALED THE FOLLOWING: 1. CHRYSLER DODGE RAM IS NOT PRODUCING ADEQUATE NUMBERS OF THE SIMPLE PART THEREBY JEOPARDIZING SAFETY OF PURCHASERS AND THEIR FAMILY/FRIENDS. 2. THE FEW PARTS THAT CHRYSLER DODGE DOES PRODUCE GOES TO VEHICLES ON THE LOT SO THAT THEY CAN SELL THESE VEHICLES ASAP. THIS SHOWS NO REGARD FOR THE SAFETY OF PRIOR PURCHASERS. TO THINK THAT CHRYSLER DODGE CANNOT ORDER / PRODUCE THE PART IN MASS QUANTITIES WHEN THEY KNEW THE RECALL WAS COMING IS NONSENSE. BY THE WAY, THIS IS IN REGARDS TO THE W03 2019-2020 SAFETY RECALL. *TR
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V043000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LARRY H. MILLER DODGE RAM TUCSON (4220 E 22ND ST, TUCSON, AZ 85711), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, PA 17557, (717)354-4901, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,730.
COMPLETE RESET AND CODING OF ALL FUNCTIONS GOVERNED BY THE COMPUTER SYSTEM AND THEN A COMPLETE SHUTDOWN WHILE DRIVING AT OVER 70MPH. ALL SYSTEMS WERE INDICATED TO NEED SERVICE. THIS HAPPENED TWICE ON THE 17TH AND HAS HAPPENED ONCE PREVIOUSLY.
UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.
2 DIFFERENT NOISES CLICKING NOISE FROM FRONT OF ENGINE COULD BE FAN CLUTCH OR A PULLEY AND TICKING NOISE COULD BE CP4 PUMP?? *TR
BODY MOUNTS KEEP GOING BAD. STARTED MAKING FAINT NOISES AT 2000 MILES AND COULDNT DIAGNOSE. 8000 MILES WAS DETERMINED IT WAS THE BODY MOUNTS AND HAD TO REPLACE WILL ALL UPDATED MOUNTS. 9000 MILES NOISE AND CLUNKS FROM BODY MOUNTS ARE BACK.
The contact owns a 2019 Ram 2500. The contact stated that that while starting the vehicle, the wind advisor message was displayed. There was no option to deactivate. The contact had to look away from the road to turn the feature off causing a distraction. The called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 12.
VEHICLE HAS PUSH BUTTON START. I START THE VEHICLE AND LEAVE RUNNING IN THE MORNING TO DEFROST. WHEN I WENT BACK TO THE VEHICLE I UNLOCKED IT WITH THE FOB WHILE I WAS WALKING THRU THE GARAGE. STOPPED IN THE GARAGE TO PICK SOMETHING UP AND ACCIDENTALLY DROPPED THE FOB. GOT IN THE VEHICLE AND DROVE OFF. WHY DOES THE VEHICLE ALLOW ME TO PUT IT IN GEAR WITHOUT THE FOB. IF I HAD HAD REMOTE START AND HAD STARTED IT WITH REMOTE START THE VEHICLE WOULD HAVE STOPPED RUNNING AND WOULD NOT HAVE GONE INTO DRIVE WITHOUT HAVING THE KEY FOB IN THE VEHICLE. I EXPECTED IT TO WORK THIS WAY WHEN I MANUALLY STARTED IT. WHY DOES IT NOT. THIS IS A SAFETY ISSUE AND COULD BE FIXED WITH A SOFTWARE UPGRADE BEFORE SOMEONE GETS HURT. THE TECHNOLOGY SHOULD BE MADE AS SAFE AS POSSIBLE AND IN THIS CASE COULD EASILY BE MADE SAFER. (THE VEHICLE WAS RUNNING IN MY DRIVEWAY AND I WAS ON THE HIGHWAY AT 70 MPH WHEN I REALIZED I DID NOT HAVE THE FOB).
WHILE INSTALLING SIDE STEPS FOUND AN UNPROTECTED WIRING HARNESS UNDER THE TRUCK, JUST BEHIND THE LEFT FRONT WHEEL. AFTER LOOKING CLOSER AT THE WIRES FOUND A WIRE WITH NICKED INSULATION, CONDUCTOR WAS SHOWING. DIDN'T CAUSE A PROBLEM, YET, HOWEVER HAVING A BUNDLE OF UNPROTECTED WIRING IN THIS LOCATION CREATES THE POTENTIAL TO DISABLE THE VEHICLE IF TIRE KICKED SOMETHING UP FROM ROAD AND SEVERED THE WIRES. I DIDN'T REPORT THIS TO DEALER, I TAPED THE WIRES TO PROTECT THEM FROM FURTHER DAMAGE.
FRONT CAB IS NOT ALIGNED STRAIGHT WITH BED.. LOOKS LIKE CAB OR BED IS SHIFTED. *TR
GOING OVER BUMPS ON ROAD AROUND 25-40 MPH SOMETHING IN BACK. SOUNDS LIKE IT'S COMING FROM REAR SEATS MAKING A BANGING NOISE. SOME BELIEVE IT'S THE CAB MOUNTS. TOO SHORT OR SHORT BOLT OR SOMETHING.
THE 2019 TO 2020 MODEL YEAR RAM 2500 HEAVY DUTY EQUIPPED WITH A 6.7L CUMMINS DIESEL ENGINE HAS A MAJOR SAFETY ISSUE THAT COULD CAUSE A STALL AND INCREASE THE RISK OF A CRASH. THE BOSCH CP4.2 FUEL INJECTION PUMP HAS A VERY HIGH RATE OF SUDDEN FAILURE LEADING TO IMMEDIATE STOPPAGE ON THE ENGINE AND ENGINE BRAKING SYSTEM. THE PUMP DESTROYS ITSELF AND TAKES OUT THE REST OF THE ENTIRE FUEL SYSTEM LEADING TO REPAIRS IN THE $20,000 USD RANGE. FCA & RAM HAVE ATTEMPTED TO REVISE THE PUMP IN LATE (JULY) 2020 TO SOLVE THE ISSUE BUT THE FAILURES KEEP OCCURRING. FOR THE 2021 MODEL YEAR, FCA & RAM HAVE CHANGED THE PUMP ENTIRELY AND REVERTED BACK TO USING AN OLDER, SAFER, MORE RELIABLE DESIGN. NO PUBLIC ANNOUNCEMENTS OF NEITHER THE PUMP REVISION IN 2020, NOR THE PUMP CHANGE IN 2021 HAVE BEEN MADE. THE ISSUE IS SO PREVALENT THAT THE REPLACEMENT PUMPS AND REPAIRS GENERALLY HAVE A 30-90 DAY WAIT PERIOD WHERE THE CUSTOMER IS WITHOUT THE PRIMARY VEHICLE. THIS PROBLEM IS A SUBSTANTIATED SAFETY RISK. ACCORDING TO A TEXAS JUDGE IN A BOSCH CP4.2 LAWSUIT, WHEN ANOTHER AUTOMAKER, GM TRIED TO DISMISS THE CASE SAYING THE PUMP FAILURE IS NOT A SAFETY ISSUE, THE COURT RESPONDED: "THE WORST CASE SCENARIO OF A TRUCK SPONTANEOUSLY STALLING AT HIGH SPEEDS IS NOT A MERE INCONVENIENCE. NOR IS IT A MERE INCONVENIENCE TO SPEND BETWEEN $8,000 TO $20,000 ON REPAIRS TO MAKE THE TRUCKS FIT FOR THEIR ORDINARY PURPOSE. THE COURT REJECTS GM'S SUGGESTION THAT THE RISK OF SPONTANEOUS ENGINE FAILURE WHILE DRIVING IS NOT, AS A MATTER OF LAW, UNREASONABLY DANGEROUS, DEPRIVING THE VEHICLES OF FITNESS FOR THEIR PURPOSE OF TRANSPORTATION.". TOYOTA AGREES: "IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH". FCA & RAM HAVE REMEDIED THE SITUATION FOR THE 2021 MODEL YEAR, HOWEVER THE 2019 AND 2020 OWNERS ARE STILL AT RISK. THE NHTSA NEEDS TO FORCE THE HAND OF FCA TO RECALL.
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM (620 AUTO CENTER DR, CLAREMONT, CA 91711) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 4,048. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
HAVING VIBRATION ISSUES IN REAR END NOT CAUSED BY TIRE BALANCE(3 NEW SETS OF 4 TIRES IN UNDER 5000 MILES). NOTICED U-JOINTS HAVE NO VISIBLE MEANS OF HOLDING THEM IN PLACE. WAS TOLD THEY ARE HELD BY INJECTED PLASTIC ALTHOUGH THEY HAVE GROOVES FOR SNAP RINGS TO HOLD THEM IN PLACE. APPEARS ONE OF U-JOINT CAPS HAS MOVED SLIGHTLY OUT CAUSING VIBRATIONS AT HIGHER SPEEDS. UPON EXAMINING SEVERAL 2020 THREE QUARTER TON PICKUPS, RAM IS THE ONLY ONE NOT USING SNAP RINGS TO HOLD U-JOINTS IN PLACE. THIS IS NOT A SAFE WAY TO BE HOLDING A CRITICAL DRIVE TRAIN COMPONENT IN PLACE. THIS VIBRATION HAPPENS AT 45 MPH AND HIGHER ON DIFFERENT TYPES OF PAVEMENT...THIS IS SOMETHING OTHER THAN YOUR EMPTY PICKUP ROUGH RIDE. IT SOMETIMES WILL GO AWAY WHEN I HIT THE ACCELERATOR OR SLOW TO UNDER 45MPH. 4 PICS INCLUDED SHOW CAP 1 MOVED OUT SLIGHTLY SO SNAP RING CAN'T BE INSTALLED COMPARED TO OTHER 3(THIS IS MORE THAN LIKELY THE PROBLEM). PIC 5 SHOWS DEALER SAYING NOTHING IS WRONG EVEN THOUGH YOU CAN SEE CLEARLY CAP HAS MOVED OUT OF PLACE IN ONLY 5200 MILES. HAVE MORE PICTURES SHOWING THIS CAP LEAKING GREASE TOO. DEALER SAID UNABLE TO DUPLICATE IN 4 MILES OF DRIVING. THAT'S NOT ENOUGH AND MORE THAN LIKELY NOT ON HIGHWAY AT SPEED LONG ENOUGH TO MAKE THIS VIBRATION HAPPEN. THAT CAP MOVED OUT LIKE IT HAS WILL CAUSE VIBRATIONS AS THE DRIVE SHAFT IS SPINNING CLOSE TO 250MPH OR MORE WHILE DRIVING AT 70MPH. *TR
HOOD VIBRATING & SHAKING @ HIGHWAY SPEEDS STOPPED TO CHECK LATCH . THE HOOD WAS LATCHED PROPERLY .
TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.
TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK; HOWEVER, THE VEHICLE CONTINUED TO REV AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CROWN MOTORS (LOCATED AT 555 CYPRESS AVE, REDDING, CA 96001, 888-755-5922) WHERE IT WAS DIAGNOSED THAT THE EGR VALVE CLOSED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 45 MPH UPHILL, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD WHERE IT CAME TO A ROLLING STOP. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS FAILED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER TO BE DIAGNOSED, BUT NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 64570388. THE APPROXIMATE FAILURE MILEAGE WAS 300.
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT PURCHASED THE VEHICLE FROM BRANDON DODGE ON BROADWAY (5600 S BROADWAY, LITTLETON, CO 80121, (303) 794-4205). WHILE DRIVING 45 MPH, TEN MILES AWAY FROM THE DEALER, THE DRIVER NOTICED THROUGH THE REARVIEW MIRROR THAT THE TAILGATE OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CLOSED THE LIFTGATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERTISING AND OWNER'S MANUAL DOCUMENTATION STATE THE VEHICLE CAN AND SHOULD BE ABLE TO PREVENT A FORWARD COLLISION, AND I BELIEVE THIS MISREPRESENTATION COULD PROVE HAZARDOUS TO BOTH VEHICLE OWNERS AND OTHER DRIVERS ON THE ROAD IF THE SYSTEM DOES NOT FUNCTION AS ADVERTISED ON BOTH THE INTERNET WEBSITE FOR RAM TRUCKS, OR THE OWNER'S MANUAL PROVIDED WITH THESE VEHICLES.
AC IS INADEQUATE, BLOWS COOL AND NOT COLD
I JUST PURCHASED A USED 2019 RAM ON DAY TWO CHECK ENGINE LIGHT COMES ON LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED. DEALER IS TELLING ME IT IS CODEP0299 THEY CHECKED AND CLEARED CODE. NOW 12/18/ BACK WITH DEALER FOR SAME CODE P0299 AND LOSS OF POWER OR GOING 8NTO LIMP MODE.
Data synced from NHTSA on May 4, 2026