2022 Ram 2500 Complaint Log

Recall inspection of tailgate was performed by Pohanka RAM of Salisbury one month ago (visual inspection). Truck was deemed fine and recall ticket closed. While driving yesterday, the tailgate opened and truck bed contents fell out. Fortunately, vehicle behind swerved and second vehicle behind stopped and blocked roadway and assisted with retrieving contents that fell out.

The contact owns a 2022 Ram 2500. The contact stated after he shifted the vehicle from the neutral (n) position of a completed car wash service, he then shifted the vehicle to the drive (d) position when the vehicle inadvertently accelerated at a rapid speed without warning while the brake pedal was depressed. As a result, the vehicle crashed into a nearby gate. No injuries were sustained. No medical attention was required. No police report was filed. The vehicle was taken to the dealer it was diagnosed that either moisture or air that controls the acceleration entered the sensor, but no repair was needed however, the contact stated that the traction-control warning light was illuminated. The vehicle was taken to a different dealer where the failure could be duplicated and the contact was informed that an unknown recall had been completed. The contact stated that the traction control warning light was intermittently illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided multiple numbers to call but no further assistance was provided. The failure mileage was approximately 19,970.

The contact owns a 2022 Ram 2500. The contact stated while attempting to set the radio stations, the contact experienced failures with radio and other safety features which were controlled by the computer that controlled the radio. Additionally, the contact stated that the defroster, the back-up camera, and the hazard warning lights were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer needed a software update. The vehicle was repaired. The contact stated that the software update failed to fix the vehicle. Additionally, the contact stated that the key fob failed to lock or unlock the doors. The manufacturer was informed of the failure. The failure mileage was approximately 2,200.

The good flutters at speed over 65 mph, when there's a headwind or crosswind. The hood flutters very badly when being passed head-on by a semi truck. Dodge (and most truck manufacturers) went to aluminum bonded hoods, as opposed to steel- the aluminum hoods have significant lift. I went to ram- they blamed the flutter on my big deflector. A simple search shows hundreds of complaints. I personally worry about hood latch failure or failure of the loop that locks into the hood latch itself- causing accidents. RAM is mute on the subject.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The transmission feels like it is shifting hard. When you come to a stop and it downshifts from 2nd to 1st sometimes it transfers all the power into 1st gear hard and makes the truck lunge forward as you almost come to a stop. You have to keep your foot firmly planted on the brake as you never know when it’s going to happen. I have the truck for 1.5 years and it’s happened to me about 10 times, very intermittent. I have had the truck in for service x3 times and they could not replicate the issue. There was another NHTSA I suspect had the same issue as me the ID# is 11502531. This person described almost the same issue, and our VIN almost match, and both vehicles were manufactured about the same time in the same location.

There is an open recall that is not being taken care of by the manufacture stating my truck engine will catch fire when parked. Seems to me they should fix this as soon as possible.

Vehicle has sat for 60 days due no parts available for repair , making the vehicle usable do to fire risk. Both recalls no parts available,

The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the RPM fluctuated. Additionally, the vehicle made an abnormal sound while slowing down to come to a stop. The vehicle was taken to the dealer, who discovered burnt transmission fluid and replaced the transmission, but the failure persisted. The vehicle was taken back to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 10,000.

The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, he heard a grinding sound coming from the steering wheel. The air bag warning light was illuminated. The contact then stated that the steering wheel electrical functions started to malfunction. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 54,000.

The brakes fail to work when applied. When depressing the brake pedal it sticks half way and requires continued pressing and release of the pedal before locking the disc. During the process the vehicle propels forward, creating a safety hazard that could result a serious accident and death. The malfunction occurs at low and high speeds.

While driving at 25mph in 4H, I heard what sounded like television static instead of the music I'd been playing with Carplay. Moments later my dashboard indicators flashed wildly and randomly. Within a few seconds, smoke was billowing out of the hood and fire was visible in the engine bay. The entire vehicle eventually burned down.

11/21 purchased a 2022 Ram 2500 Tradesman level 2. Have been experiencing multiple issues since the purchase. Here is the MOST concerning at this time: On February 11, 2023 was at a stop sign when it felt like the truck was hit from behind. Looked in rearview mirror and there was no vehicle behind me. Was able to get it into a dealer on March 2, 2023 to get checked out. They only drove for one mile and stated no issue. Also stated that since no error code showed on the computer, then there is not an issue. This intermittent issue continues with multiple visits to dealerships with the same outcome: they are not able to duplicate the issue and no code is showing on the computer. My safety concern is the truck could lurch forward and hit someone walking through an intersection or another vehicle that is stopped in front of me when an assured clear distance is not possible. Or someone could think traffic was moving forward and hit me from behind. Example: during rush hour traffic assured clear distance is left, but other drivers see that as an opening and pull in front of me. Also, not everyone leaves a safe distance between vehicles. It happened 2 times on my drive last night alone. Rush hour is stressful enough without the added issue of not trusting my truck to perform safely. No warning lights or gauges show up when the issue is happening. Have engaged with Stellantis Customer Care. Was informed by one customer care associate they had a case just like this one for another customer. They did not provide a resolution to this case.

RAM 2500 was driven and parked on an incline. Driver shifted truck from drive to park which was verified by knob showing vehicle was in park. After turning vehicle off and exiting vehicle, vehicle began rolling down the hill unattended, with engine off, while in park. Vehicle rolled down hill with engine off in park and nearly collided into house with people in it. Furthermore, there was extreme risk of injury or death trying to jump into moving truck and hit the brakes causing it to stop.Issue could harm or kill someone. Driver then attempted to simulate the issue twice and successfully recorded video on phone. Driver repeatedly parked RAM truck on incline, shifted vehicle from drive to park, and lifted foot off brake pedal and vehicle began rolling down hill until brake was depressed. Vehicle was unable to be parked on hill without emergency brake being deployed or vehicle risked rolling down the hill. Owner has video footage of truck rolling down hill in park. Vehicle is scheduled to be inspected by RAM service center on March 2, 2023.

The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 23V060000 (Electrical System), 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) and 24V436000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Three recalls and of the 3 recalls two of the recalls on the vehicle i'm being told no ETA on parts not able to fix recalls Feb 09,2023 Manufacturer Recall Number13A NHTSA Recall Number23V-060 Recall StatusRecall Incomplete Summary An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. Safety Risk A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. FCA Campaign ZB8 NHTSA 22V-904 MISALIGNED TAILGATE FCA CAMPAIGN ZA3 NHTSA 22V-835 TRANSMISSION FLUID EXPELLING FROM DIPSTICK MAY CAUSE FIRE

The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the warning message "Service Sway Bar" was displayed along with an audible alarm. The vehicle was taken to the local dealer who diagnosed that the sway bar was faulty and needed to be replaced. The sway bar was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 2,500.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.

The contact owns a 2022 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V835000 (Power Train) however, after the recall repair was performed, the contact was unable to access the transmission dipstick to check the transmission fluid. The dealer was made aware of the failure and informed the contact that the vehicle needed to be serviced at the dealer to inspect the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,800.

The contact owns a 2022 Dodge 2500. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V835000 (Power Train). The contact stated that there was no dipstick for the transmission fluid, and the contact was unable to check the transmission fluid level. There were no warning lights illuminated. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 5,404.

4.10 Axle Ratio has manufacturing defect. Pinion bearing spins in differential housing causing miss-alignment between pinion and ring gear. Resulting in vibration, noise, binding at low RPM and slamming sensation with sudden acceleration. Full rear end lock up possible. Providing dangerous situation, especially when using as tow vehicle. Truck reported has 3rd (third) axle housing installed, with defects already present requiring another replacement.

The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.

Recall said completed it's not and code is still coming up on reader. So many problems with it. How to find out to get the services I'm paying for.

Second 2022 ram 2500 tradesman and front end shimming at all speeds. Brakes go to floor. Radio, heater doesn't work all the time. Has a ticking sound until it warms up. Been in shop many times for problems

2nd ram tradesman 2500 2022. Front end shakes and goes all over. Shimmer is normal at 65 but it's actually doing it at 35. Brakes are to the floor

Went in on July 2022 to trade in my 2017 dodge was looking at the 2500 2022 was told 2 times it was a big horn. Wasn't was a tradesman. After so many times in shop I went over to sales in December to find out what to do so many safety issues. They called it a lemon and trade for exact same one make model year. Had 6 people helping us and they did it as a trade in. Lost my 30,000 trade in and made to pay off lemon. They sold it when no it is legally ours since we had to pay it off. New one is in shop with so many problems and lied to

The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle continued to accelerate after releasing the accelerator pedal. The vehicle started shuddering and the transmission failed to shift to the intended gear. There was an abnormal burning odor of transmission fluid inside and outside the vehicle. There was a message displayed that the transmission fluid was overheating. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.

Recall ZA3 Heavy Duty Truck Transmission Dipstick. I received this recall one year ago in November 2022. I called my dealer to get it in for service, they told me those were on back order for 3-6 months. I kept checking back with them in May 2023, and also in August 2023 and was told both times parts were still on back order. Still NOT fixed, and it’s really worrying!!

Dealer Paul cole motors in Fostoria Ohio sold me it on a stop order. I can email the paperwork

The Tire Pressure Monitoring System (as mandated by NHTSA) fails to function properly. The system can be inspected upon request by the NHTSA because the local dealerships cannot determine the problem and refuse to contact the manufacture. Operating vehicles with over/under inflated ties causes numerous driving difficulties as well as premature and unnecessary wear on the tires. If it wasn't a concern the NHTSA wouldn't have mandated TPMS. Dealership refuses to acknowledge there is a problem. They just inflate the tires to the manufacturer recommendation and say its fixed. 2-3 days later the system tells me I have low tires. When I Check my tires with a Digital Gauge the tire pressure is correct. Problem started 10 months after purchasing this vehicle new in Jan 2022. After confirming with the dealership the installation of aftermarket Tires/Wheels would NOT void my warranty, I had the Dealer installed a set of aftermarket tires/wheels. They were supposed to remove the TP Sensors from each tire/wheel and installed in the new aftermarket tires/wheels. At this point I don't know if its a Tire Sensor problem, a problem with the system ( I believe behind the rear seat) that relays the information to the Dash Cluster or the Uconnect5 System where the Tire Pressures can be set. Dealer states I MUST inflate ties to the Tire Pressure Label installed by the manufacture on the Door Jam. I know from 23 year military transportation experience and having a friend loose his life because of over inflating a tire in the Vehicle Maintenance Shop as well as a Commercial Driver License Instructor You always use the information on the side of the tire provided by the Tire Manufacture. The Tire Pressure Monitoring System is accessed through the UConnect5 Computer System where the owner can program features associated with the vehicle such as Temperature, Lighting, Radio Stations, Tire Pressures and a host of other features.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 202 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) and 22V835000 (Power Train) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they have waited over 30 days so far for a replacement dipstick.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

vehicle is less the 8 months old. Upon tire rotation, two front passanger wheel studs broke and one front drivers side wheel stud broke.

The contact owns a 2022 Ram 2500. The contact stated that while attempting to start the vehicle, there was a long crank time before the vehicle started. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the ambient temperature sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, but the mechanic was unable to duplicate the failure. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 5,000.

Brand new Ram 2500 Diesel caught fire after about 1100 miles. Best I can tell it started around the alternator. Made a low “whirring” or “humming” noise during a few short drives just prior to the event that had not happened before. I was just parking when I noticed smoke coming from under the hood and opened it up to find a small fire involving the alternator and extinguished it with a fire extinguisher. The fire department came out and ensured it was extinguished and then a fire investigator came out and conducted an investigation. Took three days to get the dealership to accept the truck being towed back so it can be investigated by manufacturer.

When decelerating at transmission shift point the engine will accelerate 200 to 500 rpm with no gas applied. The vehicle will lurch forward. Additional breaking is required to prevent possible incidents. Dealer say no codes so nothing they can do issue is repeatable.

When turning on a highway exit ramp approximately 60mph Adaptive steering may have caused vehicle to not turn adequately and begin to go off the road. Lane keep assist failed to keep or even attempt to keep vehicle in lane and on the road. Adaptive steering may have prevented corrective action to prevent incident. Vehicle struck a guard rail as a result which potentially could have been fatal. No testing, investigation, or inspection has been conducted at this time. No warnings or messages were displayed.

I recently purchased a 2022 Ram 2500 equipped with the u-connect 5 system and the 12 inch display screen. The 12 inch screen controls all radio, navigation, phone and climate functions. After driving the truck for an extended period of time, the 12 inch screen will lock up and all functions are lost. I was told by the dealer to "reset" the display by pressing the volume and tuning buttons simultaneously, and after that to do a "hard reset" through the radio controls. This does correct the problem, but it will eventually lock up again. The dealer advised me they must be able to recreate the problem to diagnose it. They also advised due to the extended drive time for the problem to occur, they would probably not be able to recreate the situation. I have contacted Ram and u-connect about the issue, and they too advise the dealer must be able to recreate the problem to fix it. They also indicated they have never had anyone else complain about the screen locking up. When I google this issue I have found numerous articles online posted by people experiencing the same issue, so I know I am not alone. My reason for contacting NHTSA is the loss of the climate controls, specifically the windshield defroster, when the radio screen is locked up. Many times in my life I have found the need to very quickly activate the front windshield defroster to maintain visibility. I am concerned if the screen is locked up, and the defroster cannot be activated, a crash may occur.

Air sounds ( windows not sealing up tight) from rear windows.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System), 22V835000 (Power Train), and 22V904000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.