NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Ram 3500. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
WHILE DRIVING THE TRUCK AND TURNING SLIGHTLY LEFT, I HIT A SMALL BUMP ON THE ROAD AND MY TRUCK STARTED VIBRATING UNCONTROLLABLY AND I LOST THE ABILITY TO STEER THE VEHICLE. THE VEHICLE VIBRATED SO HARD THAT I SLID ACROSS OTHER LANES OF TRAFFIC TO MY RIGHT WITHOUT BEING ABLE TO STEER. I BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE SIDE OF THE ROAD. AFTER THE COMPLETE STOP, I WAS ABLE TO DRIVE AND STEER THE VEHICLE. SINCE THIS INCIDENT HAPPENED, I HAVE HAD THE SAME ISSUE HAPPEN WHEN I'M DRIVING WHILE TURNING AND HITTING A BUMP. I'VE HAD THIS HAPPEN ON INTERSTATE HIGHWAYS, STATE HIGHWAYS AND FLYOVER ON RAMPS. THE DEALERSHIP DOES NOT KNOW WHAT IS WRONG AND IS UNABLE TO FIX THE PROBLEM AT THE MOMENT.
HEAD LINER IS FALLING DOWN WITCH CAN IMPACT HEAD WHILE DRIVING
MANUFACTURING DEFECT IN A DRAINAGE RAIL ON SUNROOF CAUSES WATER TO RUN INTO ELECTRONICS AND SIDE CURTAIN AIRBAG AND ITS WIRING. THIS LEAKING OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY. HERE'S A YOUTUBE VIDEO OF MY FINDINGS. HTTPS://M.YOUTUBE.COM/WATCH?V=QMXFK_UUVY4&T=29S
WATER GETS INTO THE HEADLIGHT HOUSING AND STAYS IN THERE UNLESS HEADLIGHTS ARE REMOVED AND WATER IS RELEASED. *TR
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING APPROXIMATELY 78 MPH, AN ABNORMAL NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT NOTICED THAT THE THREAD ON THE NUT FROM THE INNER TIE ROD WAS SHAKING. THE VEHICLE WAS TAKEN TO LEGACY CHRYSLER DODGE JEEP RAM (1798 HIGHWAY 3175 N BYP, NATCHITOCHES, LA 71457, (318) 238-3383) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,221. THE VIN WAS NOT PROVIDED.
MY TRUCK 2015 DODGE RAM 3500 WITH 15K MILES AIR BAG ON DRIVER SIDE IS NOT WORKING IS THE DRIVER FRONTAL SQUIB 2 CONTROL CIRCUIT OPEN CODE# B000213 AND DRIVER FRONTAL SQUIB 1 CONTROL CIRCUIT OPEN CODE# B000113
PITTMAN ROD BOLTS KEEP BACKING OFF, 2ND TIME THIS HAS HAPPEN. LOST OF STEERING. STEERING WHEEL SITTING BETWEEN 120 DEGREES AND 180 DEGREES..
ON PRESSING THE ACCELERATOR PEDAL, THERE IS A NOTICEABLE HESITATION BEFORE THE POWERTRAIN RESPONDS. I FEAR ONE DAY GETTING T BONED (SIDE IMPACT) FROM ANOTHER MOTORIST THAT IS UNABLE TO STOP OR NOT REALIZING THIS IS HAPPENING TO ME AND NOT SLOW DOWN QUICK ENOUGH. THIS IS ONLY NOTICEABLE FROM ACCELERATING FROM TAKEOFF AS IN LATER GEARS THE RESPONSE FROM ACCELERATOR TO RESPONSE IS FASTER. I BOUGHT THIS TRUCK USED ALMOST 2 MONTHS AGO AND DEALERSHIPS AND RAM CUMMINS FORUMS SITE THIS AS A COMMON PROBLEM!
DEATH WOBBLE VIOLENT SHAKING TIRE BOUNCING OR SOMETHING. I ALMOST CRASHED MY TRUCK, I REPLACED THE HUBS DIDN'T FIX IT, I HAD THE TIRES BALANCED SAME PROBLEM, I REPLACED FRONT SHOCKS SAME PROBLEM, I DON'T WANT THE TRUCK I COULD DIE IN THIS UNSAFE TRUCK, DEALER WILL NOT TAKE IT BACK. CAN YOU HELP. (XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHILE PARKED ON SIDE OF HILL AND LOADING AN ATTACHED TRAILER, TRANSMISSION PARK FAILED AFTER APPROX 15 MINUTES CAUSING TRUCK TO ROLL DOWN HILL BARELY MISSING BUILDINGS THROUGH A FENCE AND INTO A BOG. IN CALLING DEALER THIS MORNING SAYS A RECALL FOR TRANSMISSION LOCKING PIN BUT RECEIVED NO NOTICE.
The contact owns a 2015 Ram 3500. The contact stated that the gooseneck ball hitch failed to remain secured. No warning light was illuminated. The vehicle was taken to dealer. The dealer confirmed the failure with the gooseneck ball hitch was related to the recall but did not replace the gooseneck ball hitch. The contact referenced NHTSA Campaign Number: 18E028000 (Trailer Hitches) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.
2015 DODGE RAM 3500 DUALLY WITH 28,000 MILES ON IT AND I HAVE ALREADY REPLACED 3 OF THE 6 TIRES DUE TO TIRE TREAD SEPARATION. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE, BUT HAVE NEVER OWNED THIS BRAND OF TIRES EITHER. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE TRUCK TO BEGIN WITH. VERY POOR TIRE!
I HAVE RECEIVED MULTIPLE RECALLS ON THIS VEHICLE AND 2 OTHERS I OWN. WHEN I TAKE THEM TO THE DEALERSHIP I AM TOLD THEIR ARE NO PARTS AVAILABLE. LAST WEEK I WAS TOLD THAT DODGE IS FIXING NEWER CARS FIRST. HOW CAN I GET MY VEHICLES REPAIRED?
DEALER WONT FIX RECALLS....DEALER SAYS THEY DO NOT HAVE THE PARTS....HAS BEEN MANY MANY MONTHS AND DEALER SAYS THEY DO NOT HAVE PARTS.
WHEN STARTING FROM A STATIONARY OR NEAR STATIONARY POSITION, THE TRUCK WILL HESITATE FOR 1-2 SECONDS IF THE ACCELERATOR IS FULLY DEPRESSED. THE ACCELERATION MUST BE SLOW AND GRADUAL TO AVOID THE HESITATION. THE IS DANGEROUS WHEN SLOWLY MERGING INTO TRAFFIC.
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS KEPT GOING OUT SEVERAL TIMES. THE CONTACT REPLACED ALL OF THE BULBS, SPECIFICALLY THE LOW BEAM HEADLIGHTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS OPERATED NORMALLY. THE DEALER (CLASSIC CHRYSLER DODGE JEEP RAM, 1102 WALTON DR, TEXARKANA, TX 75503, (903) 716-0600) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR NEXT WEEK. THE CONTACT INDICATED THAT HE HAD TWO OTHER 2016 RAM 3500 VEHICLES THAT EXHIBITED THE SAME FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 58,000.
SINCE RECALL #17V-562 HAVEN'T BEEN FIXED DEALER DON'T HAVE READY SINCE 09/2017 AND THIS CAN MAKE FIRE OR EXPLOSION, THEN LIGHT ENGINE CAME ON 02/01/2018 DEALER FIXED CONCERN 26 EMISSION PROBLEM, WITH BREATHER CRANKCASE , THIS IS RELATED BECAUSE WATER VAPOR ...... WHY DEALER CHARGE $1913 TO ME ON 02/01/2018 AT GREENWAY CHRYSLER JEEP AT 9051 EAST COLONIAL DR ORLANDO FL 32817, THIS RECALL 17/V 562 IF IT WAS FIXED SINCE 09/2017 THEN THIS WATER VAPOR PROBLEM WITH BREATHER CRANKCASE SHOULD BE AVOIDED. PLEASE CALL ME [XXX] I FEEL GOT CHARGED BECAUSE DODGE FAIL TO AVOID THIS PROBLEM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR
I CAN'T DRIVE MY TUCK DUE TO THE FACE THE TRUCK BEING TO SHAKE OUT OF CONTROL AND I HAVE TO PULL OVER . I GO THE TRUCK HOME BUT DUE TO THE INSANE SHAKING I DO NOT DRIVE THE VEHICLE.
TAKATA RECALL WHEN DRIVING MY VEHICLE ON THE HIGHWAY OR FREEWAY AT HIGH SPEEDS OF 65 TO 80 MPH THE WHOLE TRUCK BEGINS TO VIBRATE.HAVE GOTTEN IT CHECKED MECHANICALLY FOR FAULTS.TIRES HAVE BEEN CHECKED AS WELL AS STEERING COMPONENTS AND SUSPENSION AND EVERYTHING IS IN GOOD SHAPE.WAS TOLD THAT ITS NORMAL FOR A 2015 RAM 3500 DUALLY TO VIBRATE SO MUCH .ITS NOT.THERE ABSOLUTELY NO READON WHY A NEWISH TRUCK SHOULD VIBRATE SO MUCH THAT IT FEELS LIKE ITS GOING TO FALL APART ON ITS OWN.ITS NOT NORMAL AND ALL THE PEOPLE ON THE FORUMS WITH THE SAME PROBLEM HAVE BEEN TOLD BY THE DEALERS THAT IT IS NORMAL.IT IS A DRIVING HAZARD THAT ITS ONLY A MATTER OF TIME BEFORE DODGE HAS LAWSUITS ON ITS FRONT DOOR FOR NEGLICENCE ON THEIR PART FOR THE BAD VIBRATIONS MAKING BOLTS FALL OFF AND CAUSING A WRECK.
VEHICLE WAS PARKED AND CAUGHT IN FIRE IN THE ENGINE COMPARTMENT *TT *CN
MY DODGE RAM TRUCK WAS THE SUBJECT OF THREE SAFETY RECALLS, TWO OF WHICH WERE COMPLETED DECEMBER 12, 2018. A THIRD SAFETY RECALL, T25/NHTSA 17V-302, THAT, AT THE TIME OF MY FIRE INCIDENT, HAD NOT BEEN APPROVED BY CHRYSLER FOR THE WORK TO BE DONE. THE TWO SAFETY RECALLS WERE COMPLETED BY A DEALER APPROXIMATELY 80 MILES AWAY FROM MY HOME. ON THE DAY AFTER PICKING UP MY TRUCK, THE TRUCK'S ENGINE COMPARTMENT HAD A FIRE DURING MY 1-MILE DRIVE HOME FROM WORK. I OBSERVED SMOKE COMING FROM UNDER THE HOOD, TURNED OFF THE MOTOR, OPENED THE HOOD AND OBSERVED FLAMES. MY LOCAL FIRE DEPARTMENT RESPONDED TO THE SCENE, BUT I HAD ALREADY EXTINGUISHED THE FIRE. I NOTIFIED CHRYSLER AND THEY SUBSEQUENTLY DISPATCHED AN INVESTIGATOR TO MY HOME TO CONDUCT AN EVALUATION. ON JANUARY 3, 2018, THE INVESTIGATOR MET WITH ME AND PHOTOGRAPHED MY DAMAGED ENGINE COMPARTMENT. THE INVESTIGATOR HAD EARLIER INFORMED ME THAT CHRYSLER WOULD NOT PAY FOR THE TOW TO A DEALERSHIP WHERE A PROPER EVALUATION COULD TAKE PLACE. THE SAFETY RECALL INDICATED THAT, FOR MY MODEL AND YEAR OF TRUCK, THE WATER PUMP COULD FAIL AND "MAY" CAUSE A FIRE IN THE ENGINE COMPARTMENT. TODAY, JANUARY 19, 2018, I RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES INFORMING ME THAT AFTER THEIR INSPECTION OF MY VEHICLE, "THE INFORMATION AT HAND WOULD NOT PERMIT US TO ASSOCIATE THE FIRE WITH A MANUFACTURING OR ASSEMBLY ERROR..." THEIR EVALUATION PROCEDURE WAS HAPHAZARD, AT BEST, AND HANDLED IN A VERY POOR MANNER. I ASKED THE EVALUATOR ABOUT HIS PROFESSIONAL BACKGROUND, AND HE WAS NOT AN ENGINEER, OR A MECHANIC. HE SIMPLY OBTAINED PHOTOGRAPHS FOR HIS REPORT. I DO NOT UNDERSTAND HOW CHRYSLER COULD MAKE A REASONED DECISION IN THIS MATTER WITHOUT A PROPER EVALUATION BY A TRAINED ENGINEER OR MECHANIC. THANK YOU FOR YOUR TIME AND CONSIDERATION. *BF *TR
BOUGHT TRUCK NEW AND AT 40K MILE MARK WATER PUMP ASSEMBY FAILED WHILE DRIVING ON HIGHWAY AT 75 MPH TOWING CAMPER,ALMOST CRASHED,LOST STEERING & CONTROL, TRUCK ALMOST CAUGHT FIRE, WAS SO HOT, STEEMING & SMOKING , MECHANIC COULDNT TOUCH HOOD FOR 45 MINUTES. STRANDED FOR A WEEK BEFORE FIXED-NOW AT THE 80K MILE MARK RE-CALL CAME OUT FOR EXACT PROBLEM AND NOW THERES NO FIX AVAILABLE ? ROLLING THE DICE WITH MANY LIVES ! AFRAID TO DRIVE THE VEHICLE. ALL MY ISSUES DOCUMENTED AT CHRYSLER CARE. I CAN NOT BELIEVE THEY ARE LETTING PEOPLE DRIVE THIS VEHICLE WITH NO FIX ....I NEED HELP AS WELL AS ALL WHO OWN THIS VEHICLE ORIGINAL ACCIDENT HAPPEND 3/2016
IF YOU LET UP ON THE THROTTLE FOR A TRAFFIC ISSUE AND PRESS IT BACK DOWN QUICKLY THE THROTTLE RESPONSE GOES DEAD FOR 1-2 SECONDS. THIS A REAL SAFETY ISSUE IN LEFT TURNS AND/OR MERGING INTO TRAFFIC. AKA DEAD PEDAL, WHICH IS WELL DOCUMENTED ON INTERNET SITES ASSOCIATED WITH RAM DIESEL PICKUPS.
I WAS PULLING OUT OF A PARKING SPACE AND I HEAR A LOUD POP LOTS POWER STEERING AND BRAKES SYSTEM . THE CAR IS ONLY 2 YRS OLD
MANUFACTURERS FAILED TO REMEDY A RECALL FOR THE WATER PUMP IN A TIMELY MANNER.
THERE IS A DEFINITE DELAY IN ACCELERATION WHEN PULLING OUT IN TRAFFIC. SOMETIMES 2 OR 3 SECONDS OR MORE. ALSO WHEN DRIVING IN TRAFFIC IF YOU LET UP ON THE ACCELERATOR AND THEN RESUME ACCELERATING IT ALMOST FEELS LIKE THE VEHICLE STALLS. VERY DANGEROUS.
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT ARP CHRYSLER DODGE JEEP IN SEGUIN, TEXAS AND ANCIRA CHRYSLER JEEP DODGE RAM IN SAN ANTONIO, TEXAS WERE MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BATTERY CABLES WERE DISCONNECTED AND RECONNECTED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (SERVICE BRAKES, HYDRAULIC) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
LOST STEERING TO THE LEFT, ONLY 2 INCHES OF TRAVEL. DRAG LINK ADJUSTMENT LOCK NUTS BACKED OFF ON THERE OWN. ALMOST HIT 3 VEHICLES INCLUDING A WV STATE TROOPER. RECEIVED A WARNING TICKET FOR DEFECTIVE EQUIPMENT.
TL* THE CONTACT WAS A LAWYER CALLING ON BEHALF OF HER CLIENT WHO OWNED A 2015 RAM 3500. THE LAWYER STATED WHILE HER CLIENT WAS HAULING HORSES AT AN UNKNOWN RATE OF SPEED, THE STEERING ROD BROKE UNEXPECTEDLY, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER DROVE DOWN AN EMBANKMENT AND HIT A SIGN, TOTALING THE VEHICLE. THE LAWYER WAS UNAWARE IF ANY WARNING LIGHTS WERE ILLUMINATED PRIOR TO THE FAILURE; THE LAWYER WAS ALSO UNAWARE IF THE AIR BAGS DEPLOYED UPON IMPACT. THE DRIVER NOR THE HORSES WERE INJURED DUE TO THE CRASH. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. UPON INVESTIGATION, THE LAWYER DISCOVERED AN ACTIVE RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING); WHICH SHE LINKED TO HER CLIENT'S FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED A TOTAL LOSS. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
VEHICLE FAILS TO START IN COLD WEATHER BELOW 55 DEGREES. WHEN IT IS BELOW 55 DEGREES, THE WIN MODULE WILL NOT RECOGNIZE THE KEY FOB AND VEHICLE WILL NOT START. I MUST KEEP INSERTING THE KEY FOB, TURN IT OFF AND ON, RECYCLE DOOR LOCKS, OPEN AND CLOSE DOOR. I HAVE BROUGHT THIS TO THE DEALER. NO PARTS AVAILABLE. BROUGHT IT TO CHRYSLER'S ATTENTION, NO REPAIRS OR PARTS. IF I NEEDED TO GO ANYWHERE IN AN EMERGENCY, IT WOULD BE IMPOSSIBLE. ATTACHING VIDEO OF WHAT I GO THROUGH. WOULD LIKE TO KNOW WHY CHRYSLER DOES NOT HAVE PARTS NOR ARE THEY REPLACING DEFECTIVE PARTS UNDER WARRANTY. WEB SITE IS NOT ALLOWING ME TO UPLOAD A VIDEO OF THE PROBLEM
TRUCK HAS 26,300 MILES ON IT. 7 DAYS AFTER GETTING THE TRUCK SERVICED AND ALIGNED AT MY LOCAL DEALER, WHILE DRIVING AT 70 MPH ON THE HIGHWAY IN GAINSVILLE, FL, THE STEERING WHEEL SLOWLY BECAME MIS-ALIGNED TO THE LEFT BY OVER 180 DEGREES, CAUSING REDUCED ABILITY TO STEER TO THE LEFT, A CHECK ENGINE LIGHT, A FAILURE OF THE ANTI-LOCK BRAKE CONTROL MODULE, AND FAILURE OF THE CRUISE CONTROL. I STOPPED AT NEAREST DEALER WHO SAID THE TRUCK WAS UNSAFE TO DRIVE, BUT DID NOT HAVE ANYONE AVAILABLE TO LOOK AT IT FOR AT LEAST A WEEK AND OFFERED NO FURTHER OPTIONS. BEING AS I WAS 200 MILES FROM HOME, I TOOK THE TRUCK TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING DRAG LINK JAM NUTS WERE LOOSE ALLOWING THE DRAG LINK TO ROTATE AT RANDOM. HE WAS UNABLE TO TELL WHETHER THE DEALER FAILED TO TIGHTEN THEM AFTER THE ALIGNMENT OR BECAUSE THEY WERE NEVER TIGHTENED AT THE FACTORY. THE DRAG LINK WAS RE-SET TO CENTER THE STEERING WHEEL AND THE JAM NUTS WERE TIGHTENED. I WAS ADVISED THAT HAD I NOT STOPPED TO HAVE IT FIXED, THE DRAG LINK COULD HAVE CONTINUED TO LOOSEN CAUSING A COMPLETE LOSS OF STEERING CONTROL. A QUICK GOOGLE SEARCH INDICATES THIS TO BE A RECURRING PROBLEM WITH THESE TRUCKS.
WHEN ACCELERATING (EITHER FROM A STOP OR A ROLLING STOP) AND THEN BRAKING AND THEN ACCELERATING AGAIN, THE ENGINE WILL HESITATE. SOME CALL THIS "DEAD PEDAL" BUT I FEEL IT'S DANGEROUS BECAUSE IT LEAVES VULNERABLE IN TRAFFIC TO A COLLISION. IT'S HAPPENED TO ME NUMEROUS TIMES AND AGAIN TODAY. I WAS AT A 4 WAY STOP AND PROCEEDED TO ACCELERATE WHEN IT WAS MY TURN, ABOUT 1/3 WAY INTO THE INTERSECTION, A VEHICLE TRAFFIC IGNORED THE STOP SIGN AND ATTEMPTED TO CROSS MY LINE OF TRAVEL. I HAD TO BREAK AND THEN IMMEDIATELY ACCELERATE AND THE TRUCK HESITATED WHICH LEFT ME IN THE INTERSECTION. IF THE OTHER VEHICLE HAD BEEN TRAVELING AT A FASTER RATE, IT WOULD HAVE T-BONED ME. AS IT WAS, THE OTHER DRIVER WAS ABLE TO MANEUVER HIS VEHICLE AROUND ME. TO ME, THIS ISN'T A DELAY IN WHICH THE TURBO SPOOLS UP TO HELP DELIVER POWER. IT ALMOST FEELS LIKE THE THROTTLE IS DEAD HOWEVER THE TRUCK IS STILL RUNNING. THE HESITATION CAN LAST ABOUT A SECOND OR SO BUT IN THAT TIME, I FEEL THE TRUCK IS UNSAFE.
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (COAST AUTO CENTER INC. 530 CHETCO AVE, BROOKINGS, OR 97415) WHERE IT WAS DIAGNOSED THAT THE DEGRADATION OF THE SELECTIVE CATALYTIC REDUCTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT DODGE HAD NOT YET MANUFACTURED THE PART. THE MANUFACTURER STATED THAT THE CONTACT COULD TAKE THE VEHICLE TO THE DEALER EVERYDAY TO HAVE IT CHECKED, BUT OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
AT 70 MPH OR ABOVE THE VEHICLE VIBERATES HEAVILY AND HAVE CHANGED TIRES AND BALANCED FOUR TIMES, IT FIBERATES IN THE REAR MOSTLY OR UNDER THE SEATS
DURRING NORMAL DRIVING CONDITIONS THE VEHICLE HAS SIGNIFICANT LAG IN THROTTLE RESPOSE, AS NOTED IN FORUMS AS A "DEAD THROTTLE". THE DELAY CAN BE AS SIGNIFICANT AS A COUPLE OF SECONDS BEFORE THE VEHICLE RESPONDS. I AM AFRAID THAT IT COULD OCCUR IN SITUATION WHEN ACCIDENT AVOIDANCE IS NESSECARY AND THE THE VEHICLE WILL NOT RESPOND CAUSING AN ACCIDENT. THE DELAY HAPPENS OFTEN, AND HAS BEEN DOING IT OVER THE SPAN OF SEVERAL MONTHS.
TIPM, REAR END LEAKS, TRANSMISSION REPLACED, DEF PUMP REPLACED, KNOX, EGR VALVE REPLACED, TURBO SENSOR, THIS TRUCK COST 2 DOLLARS A MILE TO OPERATE, BRINGING IT INTO THE SHOP IS LIKE PULLING TEETH HORRIBLE IT'S TWO TO THREE WEEKS.
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 45 MPH, THE VEHICLE UNINTENTIONALLY PULLED TO THE RIGHT AND LEFT. THE CONTACT ALSO MENTIONED THAT THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO JERRY DAMSON CHRYSLER DODGE JEEP RAM (790 N BRINDLEE MOUNTAIN PKWY, ARAB, AL 35016, (256) 586-6041) WHERE UNKNOWN REPAIRS HAD TO BE PERFORMED TO THE TRANSMISSION AND TURBO CHARGER. IN ADDITION, THE HUBS AND BEARINGS WERE REPLACED. THE CONTACT STATED THAT THE FAILURES STILL OCCURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 143,000.
HAPPENED A YEAR AGO AND AGAIN YESTERDAY. BOTH TIMES WERE SIMILAR SITUATIONS: PULLING OUT INTO TRAFFIC, DOING A RIGHT TURN ON RED - AFTER STOPPING. PULL OUT WITH LIGHT THROTTLE AS NORMAL AND THEN POWER DROPS TO NOTHING FOR A SECOND OR TWO AND THEN IT TAKES OFF! VERY DISCONCERTING WHEN TRAFFIC IS COMING AT YOU. BTW: I'M A CONSERVATIVE DRIVER AND NEVER HOT ROD AND RARELY USE MORE THAN LIGHT THROTTLE.
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE ATTEMPTING TO ACCELERATE FROM A STOP. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE HOME AND CALLED THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SENSOR WAS REPLACED. THE FAILURE RECURRED THE NEXT DAY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FUEL PUMP WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DOCUMENTED THE FAILURE. THE MANUFACTURER CONTACTED THE DEALER AND CONFIRMED THE DEALER'S DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.
SHAKE IN THE TRUCK BEGINNING AT 65MPH UP TO AROUND 75MPH. I HAVE REPLACED TIRES, RIMS, REBALACED TIRES, REPLACED STEERING STABILIZER SHOCK, TRIED RUNNING AT DIFFERENT TIRE PRESSURES, ALL WITH NO IMPROVEMENT IN THE SHAKING.
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 35 MPH IN THE RAIN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO ENGAGE WHILE MAKING A LOUD GRINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER COULD NOT DUPLICATE THE FAILURE, BUT PERFORMED A SOFTWARE UPDATE ON THE BRAKES, TRACTION CONTROL, AIR SUSPENSION, AND TOWING PACKET. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,500.
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 35 MPH, THE BRAKE BOOSTERS FAILED WITHOUT WARNING AND CAUSED THE BRAKES TO SEIZE. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYDRAULIC BRAKE BOOSTER UNIT FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. *TR
MY 2015 RAM 3500 HAS GONE THROUGH 3 WHEEL ALIGNMENT WITHIN A YEAR 12000 MILES. I ALSO BEEN GETTING A LOT OF BAD FUMES IN CAB WHERE YOU HAVE TO OPEN WINDOWS AT AROUND 20 TO 40 MPH OR WHEN YOU START TRUCK WHILE WARMING UP IN COLD WEATHER. I HAD WHEELS ROTATED AND THE TPMS WHERE READING WRONG. IT WAS NOT CONNECTING WITH SYSTEM IN TRUCK HAD TO TAKE TO DEALER TO RESET.
THE FRONT TIRES WEAR EXCESSIVELY ON THE OUTER EDGES. I HAVE TAKEN IT TO FLETCHER DODGE 3 TIMES TO CORRECT THE ISSUE. THE SERVICE DEPARTMENT ACKNOWLEDGED THAT THIS IS A PROBLEM THEY HAVE SEEN BEFORE WITH THIS MODEL VEHICLE. FLETCHER DODGE DID REPLACE THE 2 FRONT TIRES AND PERFORMED AN ALLIGNMENT. CHRYSLER SET UP A STAR ACCOUNT AND WORKED ON IT. CHRYSLER ACKNOWLEDGED THERE IS A PROBLEM BUT DO NOT KNOW WHAT IT IS AND THERE IS NOTHING THEY CAN DO, AND IT IS CAUSED BE TOWING HEAVY LOADS. I DRIVE IT MOSTLY AND FROM WORK. I USE A 2 HORSE TRAILER ABOUT 4 TIMES A YEAR FOR APROXIMATELY 340 MILES AND HAY 3 TIMES A YEAR FOR APPROXIMATELY 40 MILES.
BEFORE I HAD 7500 MILES ON VEHICLE I HAD TO REPLACE BOTH STEER TIRES DUE TO SEPARATION THAT WAS DETERMINED TO BE DEFECTIVE TIRES, SINCE THE I HAVE HAD TO REPLACE 3 ADDITIONAL TIRES FOR SAME DEFECT, COMPLETE SEPARATION OF BUILD MATERIAL THAT HAS CAUSED EXTREME BOUNCE AND VIBRATION RESULTING IN 5 TIRES BEING REPLACED DUE TO DEFECTS, RETAILER THAT HAS HANDLED THE LAST 3 STATED THIS IS VERY COMMON TO THE RAM TRUCKS WITH THESE NEXEN BRAND TIRES
2015 RAM 3500 LARAMIE DUALLY 4X4, 6.7 I6 CUMMINS, AISIN TRANSMISSION. TRUCK EXPERIENCES "DEAD PEDAL" UNDER HARD ACCELERATION OR WHEN DEPRESSING PEDAL 3/4 TO FULL THROTTLE SUDDENLY. THIS HAPPENS UNDER ALL CONDITIONS: STOPPED, ROLLING, UNDER ACCELERATION. ADVANCING THE PEDAL SUDDENLY OR COMPLETELY DOWN IN EMERGENCY SITUATIONS RESULTS IN A 3-4 SECOND DELAY WHERE THE TRUCK WILL NOT RESPOND, THEN SLOWLY ADDS POWER. THIS IS EXTREMELY DANGEROUS AS THE TRUCK WILL NOT RESPOND TO THE DRIVERS INPUTS. POSSIBLY RESULTING IN A CRASH OR DEATH. IN SEVERAL CASES THE TRUCK HAS RESPONDED IN THE ABOVE DESCRIBED MANOR RESULTING IN EMERGENCY ACTION BY THE DRIVER TO AVOID A CRASH OR WRECK. PROBLEM HAS BEEN OCCURRING FOR THE PAST 10 - 15K MILES AND STILL CONTINUES. AS PER THE DEALER SERVICING THE VEHICLE. WE WERE TOLD NOTHING IS WRONG, THIS WAS NORMAL AND THEY REFUSED TO DO ANYTHING ABOUT IT. AS PER RAM TECHNICAL ASSISTANCE "IF THE CUSTOMER STEPS IN THE THROTTLE, THE VEHICLE WILL GO INTO DERATE TO KEEP THE DRIVESHAFT OFF THE GROUND. IF YOU STAY AROUND 60 TO 70% THROTTLE THEN THERE IS NO DERATE. SOUNDS LIKE THE VEHICLE IS OPERATING AS DESIGNED." A COPY OF THE REPORT HAS BEEN PROVIDED WITH THIS REPORT
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LAKESHORE CHRYSLER JEEP DODGE JEEP RAM FIAT LOCATED AT 330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595, AND THE CONTACT WAS INFORMED THERE WAS A THREE WEEK BACK LOG TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Data synced from NHTSA on May 4, 2026