There are 3 stored owner reports matching the visibility & wipers leading-label group for the 2018 Ram ProMaster in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 3 of 3 matching reports.
Open the full vehicle complaint log (all categories)Driver's side exterior mirror design flaw/failure. Safety of self and others at risk due to lack of visibility in checking for clear rear and lateral traffic. Mirror shakes uncontrollably and or is unable to be adjusted for proper viewing of rear and lateral traffic. Many warranty claims have been submitted through dealerships as well as various online complaints having been issued. No in-dash warning lamps or messages would appear for this type issue. This issue appears to be affecting driver's side mirror only and not passenger side. Symptoms of driver's side mirror failure do exist in various stages prior to overall failure. Considerable mirror shake and inability to keep mirror adjusted due to such shake. Problem has been ongoing with some reports having detailed up to 3 changes of driver's side mirrors by dealership for single vehicle.
THE WINDSHIELD DESIGN PRESENTS A SAFETY HAZARD. THE WINDSHIELD IS TOO LOW TO ALLOW THE DRIVER TO SEE OVERHEAD TRAFFIC LIGHTS. DODGE HAS TOLD ME TO LOWER THE SEAT TO IMPROVE VISIBILITY, BUT ON MY MODEL THERE IS NO ADJUSTMENT. IT MIGHT BE POSSIBLE TO MAKE THIS ADJUSTMENT ON OTHER MODELS, BUT NOT MINE.
THERE ARE TWO VISIBILITY ISSUES THAT CREATE A SAFETY HAZARD. FIRST, THE WINDSHIELD DOES NOT EXTEND HIGH ENOUGH TO GIVE A SUFFICIENT VIEW OF THE ROAD. A DRIVER OF AVERAGE HEIGHT HAS TO BEND FORWARD SEE THE WHOLE ROAD. OVERHEAD TRAFFIC LIGHTS ARE IMPOSSIBLE TO SEE WHEN SITTING IN AN UPRIGHT POSITION. SECOND, THE VISIBILITY OUT THE DRIVER SIDE IS OBSTRUCTED BY A THICK DOOR PANEL AND A POORLY DESIGNED REARVIEW MIRROR.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.