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Car Safety DB

NHTSA Campaign Number

14V396000

ELECTRICAL SYSTEM:IGNITION

Reported to NHTSA: July 1, 2014

Key Takeaways

  • Recall 14V396000 currently maps to 1 tracked vehicle-year page across 1 make.
  • This page summarizes the official defect description, safety consequence, and remedy text published by NHTSA for this campaign.
  • This is a campaign-level lookup, not a VIN-level clearance result. Use a VIN lookup before assuming your specific vehicle is still open.

Useful Next Steps

Check a VIN for an open recallRead what to do after a recall noticeBrowse more electrical recallsOpen an affected vehicle page

Defect Description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety Consequence

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy

Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.

What This Recall Page Shows

This page summarizes a single NHTSA recall campaign, including the defect description, safety consequence, and manufacturer's remedy. The affected vehicles listed below are the make/model/year combinations tracked in our database — this is not a VIN-specific result. To check whether your individual vehicle is covered by this recall, enter your 17-digit VIN at nhtsa.gov/recalls. Click any vehicle below to view its full safety profile.

VIN recall lookup guideWhat to do after a recallMore electrical recalls

Affected Vehicles (1)

YearMakeModel
2009VolkswagenRoutan

Browse Affected Vehicles

Affected Models

Volkswagen Routan

Affected Make + Year Views

2009 Volkswagen

Affected Years

2009

Related Electrical Campaigns

These campaigns share the same broad recall component family, so they are useful if you want to compare how similar issue types appeared across other vehicles and time periods.

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This recall information is from NHTSA campaign 14V396000. This site is not affiliated with NHTSA. Contact your dealer or call NHTSA's Vehicle Safety Hotline at 1-888-327-4236 for more information.

Data synced from NHTSA on May 4, 2026