NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Saab 9-3. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL*THE CONTACT OWNS A 2004 SAAB 9-3. WHEN ATTEMPTING TO REVERSE THE VEHICLE AT 3 MPH, THE CONTACT SMELLED A BURNING RUBBER ODOR AND HEARD A LOUD NOISE. HE NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS BECAUSE THERE WERE NO RECALLS AVAILABLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 03/27/09 *BF UPDATED 04/01/09.*JB
WHILE DRIVING MY WIFE EXPERIENCES A SCRAPING SOUND. THEN HER RIGHT FRONT TIRE BLEW OUT AND WAS SHREDDED. FORTUNATELY SHE WAS TRAVELING VERY SLOWLY ON A LOCAL STREET, AND WAS ABLE TO PULL OVER; OTHERWISE THE TIRE BLOWOUT COULD HAVE CAUSED HER SERIOUS HARM. TURNS OUT IT WAS THE SPRING (OR COIL) THAT HAD BROKEN. COST US $650.00 TO REPAIR AND REPLACE BOTH SPRINGS (SAAB SAID YOU HAVE TO REPLACE BOTH SPRINGS AT SAME TIME, EVEN THOUGH ONLY ONE BROKE) AND FOR A NEW TIRE. SAAB DEALER SAID BROKEN SPRINGS/COILS NOT COVERED. I KEPT THE BROKEN SPRING. WE HAD THE LOCAL CAR REPAIR SHOP DISCARD THE SHREDDED TIRE. *TR
MY 2004 SAAB 93 ARC HAD 2 BROKEN FRONT COIL SPRINGS. TOLD CORROSION CAUSED BREAKAGE. RIGHT FRONT BROKE WHILE DRIVING WITH MY 8 YEAR OLD SON IN THE CAR. CAR HAD TO BE TOWED. CAR IS CURRENTLY IN THE SHOP. REPAIRS OVER 400$ FOR JUST COIL SPRINGS TO BE REPLACED. *TR
I HAVE A 2004 SAAB 9-3 LINEAR AND WAS DRIVING NEAR MY HOUSE AND HEARD A LOUD CRACK FROM THE FRONT DRIVER SIDE. I DROVE THE CAR HOME A BLOCK AND TOOK THE WHEEL OFF TO FIND A PIECE OF THE FRONT SUSPENSION COIL SPRING SNAPPED OFF AND THE REMAINDER WAS RUBBING AGAINST MY TIRE. LUCKILY NO HARM WAS DONE TO MYSELF OR TIRE BUT IT COULD HAVE OCCURRED ON THE INTERSTATE WITH NOT AS GOOD RESULTS. I HAVE DONE SOME RESEARCH AND THIS IS A SERIOUS PROBLEM WITH THIS CAR NOT ONLY IN THE US BUT SAME THING IN EUROPE. I WILL HAVE TO GET MY CAR TOWED TO A MECHANIC AND GET THE COIL REPLACED. *TR
ON 2004 SAAB 9-3, RIGHT FRONT COIL SPRING BROKE, SLASHED WALL OF TIRE RESULTING IN IMMEDIATE DEFLATION. VEHICLE TAKEN TO LOCAL REPAIR SHOP, REPAIRED SAME DAY, REQUESTED OLD PART TO BE HELD. *TR
ABOUT 5 INCHES OF THE LOWER PART OF THE FRONT DRIVERS SIDE COIL SPRING HAD SNAPPED OFF AND REMAINED IN THE WHEEL WELL. WILL HAVE TO TAKE IT IN TO GET IT REPAIRED, JUST NOTICED IT, TIME OF INCIDENT UNKNOWN IT COULD HAVE HAPPENED WHEN THE CAR WAS PURCHASED IN 06. *TR
1. STANDARD DRIVING CONDITIONS IN MINNESOTA. 2. FRONT LEFT COIL SPRING BREAKAGE. NEAR THE TOP OF SPRING. 3. REPLACED BOTH FRONT SPRINGS AT DEALERSHIP. *TR
I WAS DRIVING THROUGH THE TED WILLIAMS TUNNEL AND THE LEFT FRONT COIL SPRING BROKE. I DID NOT HIT A BUMP. THE SPRING CAUSED A CATASTROPIC FAILURE OF THE LEFT FRONT TIRE. I HAD TO BE TOWED OUT OF THE TUNNEL AND HAVE NEW COIL SPRINGS INSTALLED. *TR
SEVERAL MONTHS AGO I HAD PLACED MY 2004 9-3 SAAB IN PARK AND LEFT THE CAR RUNNING TO GET OUT AND TURN OFF MY SPRINKLERS. WHILE OUT OF THE CAR THE VEHICLE ROLLED UP THE DRIVEWAY AND HEADED TO WARDS MY GARAGE NARROWLY MISSING MY HOUSE. I RAN AFTER THE CAR AND JUMPED IN THE DRIVERS SEAT JUST AS THE CAR MADE CONTACT WITH THE GARAGE DOOR. I WAS ABLE TO PUT ON THE BRAKE AND STOP THE CAR BEFORE IT KNOCKED DOWN THE WHOLE GARAGE. I CONTACTED SAAB IMMEDIATELY AND THEY HAD THE CAR CHECKED BY THEIR MECHANICS WHO SAID THEY COULD FIND NOTHING. I KNOW THAT I HAD PUT THE CAR IN PARK BEFORE EXITING. THE CAR ALSO WAS PARKED ON AN INCLINE AND INSTEAD OF ROLLING BACKWARDS HAD IT NOT BEEN IN PARK IT ACTUALLY ROLLED UP THE DRIVEWAY AS IF IT WENT FROM PARK INTO DRIVE. I WAS UNAWARE OF THE ISSUE UNTIL I HEARD THAT GM HAS OTHER CARS WITH THE SAME ISSUE. SINCE THEY ARE TRYING TO SELL SAAB I AM SURE THEY ARE TRYING TO HIDE THAT THIS PROBLEM MAY ALSO EXIST IN THE SAABS AS WELL. *TR
I DRIVE ON I 80 NYC TO WILLIAMSPORT, PA DURING WEEK DAYS AND THERE IS NO TRAVEL I WOULD RECORD WITHOUT AN INCIDENT INVOLVING HIGH SPEEDING TRUCKS (ESPECIALLY FROM OUT OF NY STATE) WHICH ENDANGERED MY LIFE IN MANY OCCASIONS. I AM COMPELLED TO REPORT THIS TYPE OF SPEED ANOMALY SINCE LAST TIME WHEN DRIVING WEST ON I80, ON THE LEFT LANE PASSING ANOTHER TRUCK AT 68 MPH, WHEN A TRAILER-TRUCK FROM OUT OF STATE TAILGATED ME SO CLOSE HE ALMOST TOUCHED ME WHILE TRYING TO FORCE ME TO OVER-SPEED-PEED. SCARED TO DEATH I CONTINUOUSLY BLEW THE HORN WHICH RATHER HAD HIM CONTINUE CLOSING-IN TO THE POINT OF CONTACT. ANOTHER TIME A TRAILER COMING FROM RIGHT LANE WHILE I WAS PARALLEL TO HIM HE STARTED CHANGING TO LEFT LANE AND PUSHED ME OUT ON THE SHOULDER (LUCKY TO HAVE ENOUGH SPACE) AND CONTINUED WITHOUT ANY SIGN OF TRYING TO AVOID A COLLISION. PLEASE CONSIDER INTRODUCING NATIONAL LEGISLATION TO REDUCE THE TRUCK HIGHWAY SPEED BY AT LEAST 10 MPH LOWER THAN THE MAXIMUM ALLOWED FOR ALL OTHER VEHICLES. THIS IS COMMON STANDARD IN EUROPE AND SAVES LIFES. *KB
I DRIVE ON I 80 NYC TO WILLIAMSPORT, PA DURING WEEK DAYS AND THERE NO TRAVEL I WOULD RECORD WITHOUT AN INCIDENT INVOLVING HIGH SPEEDING TRUCKS (ESPECIALLY FROM OUT OF NY STATE) WHICH ENDANGERED MY LIFE IN MANY OCCASIONS. I AM COMPELLED TO REPORT THIS TYPE OF SPEED ANOMALY SINCE LAST TIME WHEN DRIVING WEST ON I80, ON THE LEFT LANE PASSING ANOTHER TRUCK AT 68 MPH, WHEN A TRAILER-TRUCK FROM OUT OF STATE TAILGATED ME SO CLOSE HE ALMOST TOUCHED ME WHILE TRYING TO FORCE ME TO OVERSPEED. SCARED TO DEATH I CONTINUOUSLY BLEW THE HORN WHICH RATHER HAD HIM CONTINUE CLOSING-IN TO THE POINT OF CONTACT. ANOTHER TIME A TRAILER COMING FROM RIGHT LANE WHILE I WAS PARALLEL TO HIM HE STARTED CHANGING TO LEFT LANE AND PUSHED ME OUT ON THE SHOULDER (LUCKY TO HAVE ENOUGH SPACE) AND CONTINUED WITHOUT ANY SIGN OF TRYING TO AVOID A COLLISION. PLEASE CONSIDER INTRODUCING NATIONAL LEGISLATION TO REDUCE THE TRUCK HIGHWAY SPEED BY AT LEAST 10 MPH LOWER THAN THE MAXIMUM ALLOWED FOR ALL OTHER VEHICLES. THIS IS COMMON STANDARD IN EUROPE AND SAVES LIFES. *KB
TL* THE CONTACT OWNS 2004 SAAB 9-3 CONVERTIBLE WITH PIRELLI P6 TIRES, LINE SIZE 215/55/16. THE CONTACT STATED THAT THE VALVE STEM WOULD CONTINUOUSLY FRACTURE CAUSING THE TIRE TO DEFLATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE SAME FAILURE. THERE WERE NO FURTHER REPAIRS NOR WERE THE TIRES REPLACED. THE ESTIMATED MILEAGE ON THE FAILED TIRE WAS 13,400. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE AND CURRENT VEHICLE MILEAGE WAS UNKNOWN.
ON JULY 25 2008, MY DAUGHTER WAS DRIVING MY 2004 SAAB 9-3 SPORT SEDAN. SHE WENT OFF THE ROAD, SIDE SWIPING 2 TREES BEFORE SLAMMING INTO A DRAINAGE PIPE/EMBANKMENT. THE LEFT SIDE CURTAIN AIRBAGS WERE THE ONLY ONES THAT DEPLOYED. THE CAR IS A TOTAL LOSS WITH EXTENSIVE FRONT-END DAMAGE. IF NOT FOR HER WEARING HER SEAT BELT, I WOULD LIKELY BE MAKING FUNERAL ARRANGEMENTS. THIS IS THE SECOND FRONT-END COLLISION WITH THIS VEHICLE WITHOUT THE AIRBAGS DEPLOYING. I QUESTIONED SAAB IN 2004 ABOUT THE FIRST INCIDENT WHICH THEIR REPLY WAS THAT THE CAR PERFORMED AS IT WAS DESIGNED. THAT ACCIDENT WAS SIGNIFICANT ENOUGH TO TRIGGER ALL THE SEAT BELT SENSORS AND FRY THE MAIN COMPUTER. *TR
WHILE DRIVING 35~40MPH SUDDEN VERY LOUD POP NOISE. DIDN'T HIT A HOLE OR ANYTHING. CAR WAS STILL DRIVABLE, BUT STOP TO THE SIDE TO INSPECT THE TIRES. NO FLAT TIRES AND CAR SEEMED STRUCTURALLY OK. CONTINUED TO DRIVE OVER THE NEXT FEW DAYS. A RATTLING NOISE WAS ALWAYS PRESENT OVER BUMPS. FINALLY LOOKED BEHIND THE FRONT LEFT TIRE AND SAW THE COIL SPRING WAS BROKE IN TWO LOCATIONS. *TR
I PURCHASED A 2004 SAAB 9-3 AROUND MARCH 15, 2007. A LITTLE OVER A MONTH AGO, I WAS VACATIONING IN FLORIDA WHEN THE VEHICLE WOULD NOT ACCELERATE. I HAD IT TOWED TO THE LOCAL SAAB DEALERSHIP IN ORLANDO, FL WHERE I WAS TOLD I NEEDED TO PURCHASE A SPEED SENSOR. THIS WAS DONE AND THE COST WAS APPROXIMATELY $515.00. THE DAY AFTER THE REPAIR, I NOTICED THE CAR CONTINUED TO HAVE ROUGH AND INAPPROPRIATE SHIFTING. I TOOK IT TO MY LOCAL SAAB DEALERSHIP IN DUBLIN, OH WHERE A DIAGNOSTIC WAS PERFORMED. THE TRANSMISSION FLUID WAS CHANGED AND THE TRANSMISSION REPROGRAMMED. THE SERVICE TECHNICIAN STATED THAT THE TRANSMISSION FLUID WAS, 'MILKY AND DARK IN APPEARANCE.' THEY SUGGESTED THAT I TAKE THE CAR, DRIVE IT FOR 2 WEEKS AND BRING IT BACK TO SEE IF THE PROBLEM CONTINUED. AFTER DRIVING THE CAR FOR 2 WEEKS I RETURNED IT TO THE DEALERSHIP TO FIND OUT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE COST FOR THIS IS $7000.00. THE DEALERSHIP INFORMED ME THAT THE COUPLINGS HAD GONE BAD AND CAUSED COOLANT TO LEAK INTO THE TRANSMISSION FLUID. THESE SAME COUPLINGS WERE RECALLED BY SAAB IN 2003-2004. HOWEVER, BY VIN NUMBER, MY VEHICLE DOES NOT FALL WITHIN THE DATES OF THE RECALL. THE RADIATOR AND COUPLINGS WERE MANUFACTURED DURING THAT RECALL PERIOD AND ARE CONSIDERED TO BE DEFECTIVE PARTS. I WAS TOLD BY THE DEALERSHIP TO CONTACT GM/SAAB TO TRY AND OBTAIN FINANCIAL ASSISTANCE. I HAVE BEEN IN THAT PROCESS FOR ALMOST 1 MONTH NOW. ORIGINALLY, THEY OFFERED TO PAY 25% TOWARDS PARTS AND LABOR FOR THE NEW TRANSMISSION (ADMITTING GUILT) WHICH WOULD DECREASE THE COST FOR ME TO $5000.00. I SHOULD NOT BE RESPONSIBLE FOR PAYING FOR THEIR NEGLIGENCE. *TR
2004 9-3 CONVERTIBLE, AERO. HAD DEVELOPED A SOUND FROM THE FAN BEHIND THE GLOVE BOX. USUALLY BEGINS TO GET LOUDER WHEN A/C IS ON. TAKEN TO MY LOCAL DEALERSHIP WHERE I INFORMED IT WAS NORMAL "WEAR & TEAR." COST TO FIX WAS ESTIMATED AT 500.00. THIS IS MY THIRD SAAB CONVERTIBLE AND IT'S ONLY PROBLEM AFTER 100, 000 MILES. *TR
UPON DRIVING OUR 2004 SAAB 9-3 INTO A PARKING LOT WE NOTICED THE CAR WAS NOT HANDLING CORRECTLY. FRONT END WAS VERY LOW TO GROUND, CAR NOT TURNING CORRECTLY, AND MAKING A NOISE. UPON HAVING IT TOWED TO THE DEALER IT APPEARED ONE OF THE FRONT COIL SPRINGS HAD SNAPPED. BASED ON NUMEROUS OTHER REPORTED COMPLAINTS SIMILAR TO OURS, WE WERE VERY LUCKY THAT IT HAPPENED VERY CLOSE TO WORK, AFTER GETTING OFF OF THE MASS PIKE OR WE COULD HAVE HAD A BLOWN TIRE AT 70 MPH. AFTER DISCUSSION WITH THE SAAB DEALER AND THEIR DISTRICT MANAGER, SAAB REPLACED BOTH FRONT COIL SPRINGS AT NO COST TO US WITHOUT ANY ARGUMENT. IRONICALLY A FRIEND OF OURS HAD JUST HAD THE EXACT SAME PROBLEM A MONTH EARLIER WITH THE SAME OUTCOME. *TR
WHILE DRIVING THE RIGHT FRONT COIL SPRING BROKE AND THEN PUNCTURED TIRE CAUSING BLOW OUT. WAS ABLE TO CONTROL THE CAR AND PULL OFF ROAD. HAD I BEEN ON THE HIGHWAY A DIFFERENT OUTCOME COULD HAVE BEEN EXPECTED. HAD NO SYMPTOMS LEADING UP TO THIS. *TR
FUEL GAUGE IS NORMAL. I FILL THE CAR UP COMPLETELY AND THEN THE FUEL GAUGE LIGHT COMES ON AND THE NEEDLE DROPS TO EMPTY. THIS HAPPENS RANDOMLY EVEN WHEN THE CAR IS FILLED WITH FUEL. *TR
AFTER NOTICING AN INCREASINGLY LOUD SUSPENSION CLUNK COMING FROM THE DRIVERS SIDE FRONT WHEEL. I BROUGHT THE CAR INTO THE SAAB DEALERSHIP FOR SERVICE, I WAS TOLD THAT THE FRONT SPRING WAS SNAPPED AND BOTH FRONT NEEDED TO BE REPLACED AS THE CAR WAS NO LONGER SAFE TO DRIVE. AFTER FURTHER INVESTIGATION ON THE WEB I HAVE FOUND THERE ARE SIMILAR PROBLEMS WITH THE SPRINGS FOR THIS YEAR AND MODEL, I WAS LUCKY THAT I DID NOT EXPERIENCE AND FAILURE AT HIGH SPEED AS SOME OTHERS HAVE. I FIND THIS TO BE EXTREMELY DANGEROUS THAT THE SPRINGS ARE ROTTING AND SNAPPING AFTER ONLY A FEW YEARS. I LIVE IN THE SNOW BELT THAT IS NOTED IN THE ALREADY OPEN INVESTIGATION. ACTION# PE08052 AND EA08026. *TR
CABIN FAN RUNS ALTHOUGH KEY IS NO IN IGNITION AND UNIT IS ON OFF POSITION. THE SITUATION ALSO HAPPENS WHEN UNIT IS IN OFF POSITION AND CAR IS BEING DRIVEN. *TR
INTERIOR CABIN FAN.. THE FAN STAYS ON ALTHOUGH THE CAR IS "OFF" (KEY OUT OF IGNITION), AND WHILE AC OR HEAT ARE OFF (AT 0). THERE IS ALSO A NOISE AT TIME COMING FROM THE FAN UNDER THE GLOVE BOX. DEALER CLAIMS THIS IS NOT A DEFECT AND WILL COST AROUND $1000, THE DARN CAR IS LESS THAN 3.5 YEARS OLD AND NOT A DEFECT.. SURE. *TR
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT ATTEMPTED TO SECURE THE SEAT BELT BUT THE SEAT BELT WOULD NOT RETRACT. THE CONTACT HAD PREVIOUSLY NOTICED THAT THE SEAT BELT WAS SLOW WHEN RETRACTING BEFORE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V043000 (SEAT BELTS:FRONT:RETRACTOR) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
COOLING SYSTEM .. ALTHOUGH THE CAR DOES NOT "OVER HEAT" THE ANTIFREEZE IS SPILLING OUT. THIS HAS BEEN HAPPENING FOR A FEW MONTHS AND I ALWAYS CONSIDERED THIS TO BE A PROBLEM OF OTHER CARS SINCE MY CAR IS RELATIVELY NEW. THE OTHER DAY THE CAR INDICATED THAT THE COOLANT WAS LOW. *TR
BACKING MY 2004 SAAB 93 OUT OF THE GARAGE I HEARD I LOUD RUBBING NOISE. I GOT MY HUSBAND, HE HAD ME DRIVE UP THE DRIVEWAY, THEN BACK DOWN. ON THE WAY BACK A TIRE BLEW, SO WE HAD THE CAR TOWED TO THE DEALER. THE RIGHT FRONT SPRING HAD BROKEN AND JETTED INTO THE TIRE, CAUSING THE BLOWOUT. THE LEFT FRONT SPRING WAS ALSO CRACKED AT THE BASE, SO BOTH NEEDED TO BE REPLACED AT A COST TO ME OF $1300. THE CAR HAS ABOUT 62K MILES ON IT. *JB
HEADLIGHTS.. I HAVE REPLACED THE HEADLIGHT BULBS 3 TIMES IN ONE YEAR. CURRENTLY THE DRIVER SIDE HEADLIGHTS, SIDE LIGHT LOWER BUMPER, AND LIGHT WITHIN THE HEADLIGHT ASSEMBLY HAVE BLOWN. THERE SEEMS TO A AN ELECTRICAL PROBLEM WITH THE HEADLIGHTS AS THEY CONTINUE TO BLOW OUT.. SHORT LIGHTS AS HIGH BEAM ARE OKAY. I HAVE PURCHASED THE LIGHT BULBS IN AUTOZONE, PEPBOYS AND OEM TO ENSURE THAT ITS NOT VENDOR SUPPLIER ISSUE. *TR
THE KEYLESS ENTRY AND ALARM SYSTEM HAVE NOT BEEN WORKING. THEY STARTED SLOWING DOWN IN WORKING, BUT THEN THE KEYLESS ENTRY MODULE (THE ACTUAL KEY) JUST STOPPED. I CHANGED THE BATTERY ON THE KEY, YET IT STILL DOES NOT WORK. THIS HAS BEEN GOING ON FOR SO LONG. *TR
SAAB WITH DEFECTIVE BRAKES CUSTOMER WANTS TO BE REIMBURSED FOR THE WHOLE COST OF REPAIRS*CC THE CONSUMER STATED THE BRAKE BOOSTER VALVE CAN FAIL PREMATURELY. THE BRAKES WORKED ONLY WITH EXTREME HARD PRESSURE. GOODYEAR INFORMED THE CONSUMER THE PART THAT WAS BEING REPLACED ON THE BRAKES WAS RECALLED. THE MANUFACTURER ONLY REIMBURSED THE CONSUMER $46.00 FOR THE ACTUAL PART. *JB
WHILE DRIVING VEHICLE AT NORMAL SPEED THE ENGINE SHUTS OFF. THIS IS THE THIRD TIME VEHICLE HAS QUIT WHILE DRIVING. PREVIOUS 2 TIMES DEALERSHIP HAS CHECKED VEHICLE AND FOUND NO PROBLEMS. *NM
EVERYTIME I FILL THE GAS TANK TO FULL AND I START DRIVING (ESP. ON A HIGHWAY), THE FUEL GAUGE DROPS TO EMPTY--EVEN THOUGH IT IS FULL. THE, I HAVE TO STOP THE CAR AND TURN IT ON SEVERAL TIMES BEFORE THE FUEL GAUGE GOES BACK UP TO FULL AGAIN. *TR
AT 50,100 MILES THE RADIO DOESN'T WORK PROPERLY. VOLUME INCREASES OUT OF CONTRO,L AND RADIO WORKS NORMALLY FOR A FEW MINUTES TO 1 HOUR.*AK
CAR DOES NOT ACCELERATE WHEN GAS PEDAL IS PRESSED - HAVE HAD NUMEROUS "NEAR MISSES" OF BEING REAR-ENDED WHEN PULLING OUT ONTO STREET BECAUSE OF THE DELAY IN ACCELERATION. *NM
MY CAR STALLS WHILE ACCELERATING OR DEACELERATING AND THE CANNOT BE RESTARTED. DEALER NOW HAS THE AUTO AND HAS INDICATED IT IS THE MAIN MODULE AND CANNOT BE REPAIRED. THE CAR IS A 2004 SAAB CONVERTIBLE 2.0T 9 3. THE CAR WAS LEASED ON APRIL 23, 2004. ALTHOUGH THE MANURFACTURER'S WARRANTY INDICATES REPAIR OR REPLACE, THE DEALER DOES NOT WANT TO REPLACE THE VEHICLE. THEY ACTUALLY WOULD LIKE ME TO HAVE THE LEASE TERMINATED AND TO ROLL THE LAST THREE PAYMENTS INTO A NEW LEASE WITH A NEW CAR.
BRAKE FAILURE. RESULTED IN COLLISION. DEALERSHIP IDENTIFIED FAILED BRAKE COMPONENTS AND REPLACED THE MASTER CYLINDER, ABS MANIFOLD, BRAKE PADS AND ROTORS. CLAIM WAS MADE TO SAAB/GM, CLAIM# 513166, AND WARRANTY COVERED THE BRAKE REPAIRS. THEY SETTLED IN FULL FOR THE SUBSTITUTE TRANSPORTATION AND COLLISION DEDUCTIBLE BUT ONLY OFFERED A PERCENTAGE OF THE INSURER'S COLLISION REPAIR PAYMENTS. THIS COULD RESULT IN AN ADVERSE POLICY RATING FOR THE COMMERCIAL ACCOUNT. *NM
TL*THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 04V226000 (SEAT BELTS:FRONT:RETRACTOR) AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. DURING THE REPAIR, THE DEALER BROKE THE EIGHT PILLAR PLASTIC CABS, IN WHICH THEY NEVER REPAIRED. ONE YEAR LATER, HE NOTICED THAT THE SEAT BELTS WOULD NOT RETRACT PROPERLY. THE CONTACTED RETURNED TO THE DEALER, BUT THEY WOULD NOT REPAIR THE VEHICLE AGAIN ACCORDING TO THE RECALL. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 86,000.
DT*: THE CONTACT STATED WHILE STOPPED AT A YIELD ATTEMPTING TO TURN LEFT THE VEHICLE WAS HIT IN THE REAR BY ANOTHER VEHICLE TRAVELING 30MPH. SEAT BELTS WERE IN USE; HOWEVER INJURIES WERE SUSTAINED TO THE HEAD, UPPER BACK AND KNEE. THE CONTACT BELIEVES THE BACK AND HEAD INJURIES WERE SUSTAINED DUE TO THE HEAD REST BEING TOO HARD. NO POLICE REPORTS WERE FILED. THE VEHICLE WAS DRIVEN AWAY FROM THE CRASH SCENE.
MY 2004 SAAB ARC CONVERTIBLE IS EQUIPPED WITH THE WRONG WHEELS AND TIRES. IT IS EQUIPPED WITH 215/55 R16 93 H M+S TIRES AND WHEELS. THE OWNERS MANUAL RECOMMENDS 225/45 R17 94 W RF/XL TIRES FOR THE 2.0 TURBO ENGINE. MY CAR HAS SAID ENGINE. THIS COMPROMISES SAFETY AND PERFORMANCE. I DISCOVERED THIS ON 10-17-2005. *JB
DT: THE CONTACT OWNS A 2004 SAAB 93ARC. COULD TAKE THE KEY OUT OF THE IGNITION SWITCH WITHOUT THE CAR BEING IN PARK. ON JULY 22, 2005 CAR ROLLED DOWN DRIVEWAY, CAUSING PROPERTY DAMAGE. THE CONTACTED CONCERN WAS THAT SOMEONE MAY NOT KNOW ABOUT THIS PROBLEM A MAY GET HURT. THE PROBLEM WAS CORRECTED BY THE DEALERSHIP, WHO REPLACED SOME PARTS TO CORRECT THE PROBLEM. BUT THE CONTACT WAS UNCERTAIN OF WHAT PARTS WERE REPLACED. *AK THE DEAR REPLACED THE IGNITION, IGNITION SWITCH, REPROGRAMMED THE KEY AND INSTALLED THE LATEST SOFTWARE. *NM
1) SPARK PLUG BLEW OUT OF CYLINDER HEAD DUE TO SPARK PLUG THREADS MISSING. DEALER USED INSERT TO REPLACE THREADS. *JB
FAULTY INSTALLATION AT FACTORY OF BRAKE LINE RESULTING IN RUBBING OF THE LINE UNTIL LOSS OF ALL FLUID AND BRAKING ABILITY. POTENTIALLY FATAL RESULT AS ALL BRAKING IS LOST WITHOUT WARNING.
AIRBAGS DEPLOYED WITH NO ACCIDENT AND NO IMPACT ROLL BARS DEPLOYED WITH NO ACCIDENT AND NO IMPACT/CONVERTIBLE TOP WAS NOT DOWN. BARND NEW SAAB 9.3 CAR TOWED TO DEALER/CORPORATE HAS BEEN CONTACTED BY OWNER OF CAR/NO RESPONSE FROM CARPORATE FOR ONE WEEK. CAR STILL AT DEALER WITH NO ANSWERS OR REASONS FOR DEPLOYMENT OF AIRBAGS AND ROLLBARS. POLICE TOWED VEHICLE/NO REPORT/NO ACCIDENT
OWNER WAS DRIVING AT APPROXIMATELY 65 MPH THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE STALLED. VEHICLE "B" REAR ENDED OWNER'S VEHICLE WHILE BEING DRIVEN AT 70 MPH. UPON IMPACT, THE FRONTAL AIR BAGS FAILED TO DEPLOY. OWNER SUSTAINED INJURIES, WAS TAKEN TO THE EMERGENCY ROOM AND RELEASED. *AK
I AM AN OWNER OF A 2004 SAAB 9-3SS AND IT HAS COME TO MY IMMEDIATE ATTENTION THAT THERE MAY BE A FAULT WITH THE ELECTRONIC STEERING WHEEL LOCK ENGAGEMENT ON THIS VEHICLE. I HAD TO TAKE EVASIVE ACTION TO AVOID A POTENTIALLY DANGEROUS ACCIDENT AS A DIRECT RESULT OF MY SEERING WHEEL LOCKING UP. THIS HAPPENS WHILE DRIVING DOWN A HILL. BEFORE THE PHYSICAL LOCK-UP OF THE STEERING WHEEL I DEPRESS MY CLUTCH GETTING READY TO ENGAGE A GEAR COMING OUT OF NEUTRAL, THE ENGINE MAGICALLY DIES (THE RPM?S DROP FROM IDLE SPEED TO ZERO, THEY KEY IS IN THE ?ON? POSITION AND THE CAR IS MOVING), WITHOUT ANY NOTICE THE STEERING WHEEL LOCKS UP AS IF THE KEY WAS REMOVED, ALL WHILE I?M ATTEMPTING TO NAVIGATE WINDING DOWNHILL TURNS. I COULDN?T TURN THE STEERING WHEEL SO I REACTED QUICKLY BY GETTING ON THE BRAKES AND SLOWING THE VEHICLE WHILE TURNING THE KEY OFF THEN ON AGAIN TO RELEASE THE LOCKED STEERING WHEEL SO THAT I COULD STEER THE VEHICLE. *AK
AIR BAG CAN DISCHARGED WITHOUT BEING IN AN ACCIDENT. *BF THE CONSUMER REQUESTED THE AIR BAGS TO BE DISCONNECTED ON THE DRIVER'S SIDE DUE TO PREVIOUS INJURIES. *SC *JB
WHILE ACCELERATING FROM 60 MPH ON THE HIGHWAY, THE ACCELERATOR PEDAL BECAME STUCK. THIS CAUSED THE VEHICLE TO ACCELERATE UP TO 80 MPH BEFORE THE CONSUMER WAS ABLE TO REACH DOWN WHILE DRIVING AND LIFT THE ACCELERATOR PEDAL BY HAND. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY INFORMED THE CONSUMER THAT THE CARPET CAUSED THE ACCELERATOR PEDAL TO STICK. *AK THE CONSUMER DID NOT AGREE WITH THE DEALERS EVALUATION. THE CONSUMER LIFTED THE ACCELERATOR OFF OF THE FLOOR AND INDICATED THAT HE WOULD HAVE HAD TO REMOVE THE CARPET FIRST IF IT WAS IN THE WAY. ONLY THE ACCELERATOR WAS STUCK. *JB *NM
WHILE THE LOCKING MECHANISM ON THE PASSENGER DOOR WILL POP TO THE OPEN POSITION. WHEN THE DOOR LOCK IS DEPRESSED THE DOOR LOCK MECHANISM WILL AGAIN POP UP. THEN FROM THE DRIVER DOOR WHEN DEPRESSING THE SWITCH TO LOCK ALL THE DOOR THE MECHANISM WILL LOCK THEN WITHIN SECONDS UNLOCK. I HAVE REPORTED THIS PROBLEM TO 2 DISTINCT SAAB DEALERS AND THEY CLAIM NO PROBLEM EXIST BUT SITUATION CONTINUES TO OCCUR. SAFETY ISSUE WHEN DRIVING A CHILD CAN OPEN DOOR OR SOMEONE CAN GAIN ENTRANCE TO THE CAR DUE TO FAILURE TO MAINTAIN DOOR LOCKED. *NM
I OWN A 2004 SAAB 9-3 SEDAN. A FEW DAYS I EXPERIENCED THE SAME PROBLEM WITH THE FRONT SEATBELT RETRACTOR AS DESCRIBED IN THIS REPORT : PE09048. I CALLED SAAB IN REFERENCE TO RECALL #5938 FOR SOME 2004 MODELS, BUT THEY CLAIM THAT MY CAR WAS NOT PART OF THAT RECALL. *TR
DEFECT IN BRAKING SYSTEM CAUSING UNEVEN WEAR ON FRONT BRAKES. EVENTUALLY THE ONE SIDE IS WORN DOWN COMPLETELY CAUSING BRAKE FAILURE. *JB
COMPLAINT RECEIVED VIA E-MAIL." I HAD AN ACCIDENT WITH MY CAR. THE AIR BAG ON THE DRIVER'S SIDE DID NOT DEPLOY YET THE PASSENGER SIDE DID. IT WAS A TOTAL FRONT COLLISION IN WHICH I HIT A FORD ECONOLINE VAN IN THE REAR END AND WAS DRIVING AT THE SPEED OF APPROX 50 KPH. NO ONE WAS IN THE PASSENGER SEAT AND THE AIR BAG DEPLOYED. I WAS DRIVING AND BELTED YET MY AIR BAG DID NOT DEPLOY. I HIT THE STEERING WHEEL. ALL THE MECHANICS THAT SAW THE CAR AND HEARD OF THE ACCIDENT COULD NOT BELIEVE THAT THE DRIVER'S AIR BAG DID NOT TO OFF. THERE WAS OVER $17,000 IN DAMAGE TO THE CAR AND I WAS TAKEN TO THE HOSPITAL. A GM ENGINEER CAME OUT AND CHECKED OUT THE BLACK BOX ON THE MY CAR, IT WAS ALSO FAULTY AND WAS UNABLE TO COMMUNICATE WITH HIS COMPUTER." PLEASE SEND COPY OF THE PICTURES YOU E-MAILED BACK WITH YOUR COMPLAINT FORM. *JB
PULLED INTO A STANDARD, PAVED, PARKING SPACE TURNED ELECTRONIC IGNITION KEY TO OFF POSITION AND REMOVED KEY. CAR DID NOT TURN OFF, ENGINE AND ELECTRICAL SYSTEM CONTINUED TO FUNCTION AS THOUGH KEY WAS IN IGNITION.*AK ONBOARD COMPUTER DISPLAYED "STEERING WHEEL LOCK FAILURE: CONTACT SERVICE." TURNED STEERING WHEEL, CHECKED FOR OBSTRUCTIONS, AND ATTEMPTED TO TURN CAR OFF BY REINSERTING KEY INTO IGNITION. WHEN KEY INSERTED INTO IGNITION, ONBOARD COMPUTER TOGGLED TO "KEY NOT RECOGNIZED: CONTACT SERVICE" AND THEN BACK TO PREVIOUS MESSAGE. WAS ONLY ABLE TO TURN CAR OFF BY REMOVING FUEL PUMP FUSES, AND THEN BY REMOVING BATTERY TERMINAL TO PREVENT BATTERY DRAINAGE AS ELECTRICAL SYSTEM CONTINUED TO FUNCTION. CAR ONLY HAS 4000 MILES AND WAS BROUGHT IN INITIALLY BY TOW TRUCK TO SAAB DEALERSHIP ON 6/15 AND IGNITION WAS SAID TO BE REPLACED. ON 6/16, DROVE CAR HOME AND TURNED OFF WITHOUT PROBLEM. ON 6/17, DROVE TO WORK AND EXACT SAME SITUATION WAS REPEATED, WITH A TOW REQUIRED. CAR CONTINUES TO BE IN SERVICE, NEW RELAY ORDERED, BUT PROBLEM PERSISTS, AND OTHER DIAGNOSTICS ARE BEING RUN BY SERVICE DEPARTMENT. I HAVE BEEN TOLD THAT THERE IS NO RECORD OF SIMILAR OCCURRENCE IN 2004 SAAB 9-3 SPORT SEDAN. WILL MOST LIKELY NEVER BUY ANOTHER SAAB OR VOLKSWAGEN AGAIN.
Data synced from NHTSA on May 4, 2026