There are 4 owner-reported air bags & restraints complaints for the 2002 Saab 9-5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
HELLO...I NEED TO ASK FOR YOUR HELP. I HAVE A 2002 SAAB 9-5 WHICH HAS A PROBLEM WITH THE FRONT PASSENGER SIDE SEAT BELT. IT DOES NOT RETRACT AND THEREFORE THE PASSENGER IS UNPROTECTED. I KNOW THAT SAAB HAS A HISTORY OF THIS BEING A PROBLEM. MY ATTEMPTS TO GET SOME HELP FROM SAAB HAVE BEEN FUTILE. IF THIS WAS A MINOR ITEM, I WOULD JUST PAY TO HAVE IT FIXED. I HAVE BEEN QUOTED $450 TO HAVE THE SEAT BELT FIXED. I CANNOT AFFORD TO PAY THAT. ISN'T THIS THE KIND OF VERY BASIC THING THAT A VEHICLE OWNER SHOULD EXPECT WHEN THEY PURCHASE A CAR? ALSO, ISN'T THIS THE VERY BASIC KIND OF THING THAT A VEHICLE MANUFACTURER IS RESPONSIBLE FOR PROVIDING TO ITS CUSTOMERS, AT A REASONABLE COST? I EXIST ON A VERY LIMITED INCOME (SOCIAL SECURITY) AND CAN'T AFFORD TO PAY $450 TO FIX THIS. IT IS A KNOWN PROBLEM IN OTHER YEARS AND MODELS OF SAAB. CAN I ASK FOR YOUR HELP IN TRYING TO GET SAAB TO CORRECT THIS SITUATION? THANK YOU. *TR
HAD A HEAD-ON ACCIDENT, TRAVELING APPROXIMATELY 55MPH, CAR PULLED OUT GOING ACROSS INTERSECTION, HIT HEAD-ON. SLAMMED ON BRAKES NOTICING SHE WAS GOING, AND SLAMMED INTO HER CAR, HER CAR TURNED AROUND 180 DEGS. MY AIRBAGS DID NOT DEPLOY, NOR DID THE SEAT BELT LOCK UP, WHICH ALLOWED ME TO GO FORWARD IN THE ACCIDENT. *TR
PASSENGER SIDE SEAT BELT. JUST RIDING DOWN THE ROAD AND HEARD A SPRING POPPING SOUND NEAR PASSENGER DOOR. THEN PASSENGER BELT WENT LIMP WITH PERSON IN THE SEAT. THE BELT HAD NO TENSION AND WOULD NOT RETRACT. CALLED DEALER AND THEY SAID NO RECALL CAMPAIGN FOR THIS PROBLEM AND I HAVE TO PAY TO REPAIR. HUGE SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURER AS THE PART MUST BE DEFECTIVE. *TR
TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT STATED THAT HE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME WITH THE AIR BAGS; HOWEVER, HE FEELS THAT THEY WILL NOT DEPLOY DURING A CRASH. HE ALSO BELIEVES THAT THEY MAY DEPLOY WITHOUT WARNING AT ANY TIME. THE AIR BAGS ARE RUNNING THROUGH A CENTRAL RIBBON CABLE AND NOTHING ELSE CONNECTED TO THAT CABLE IS FUNCTIONING PROPERLY. THE CENTRAL WARNING LIGHT IS ILLUMINATED, WHICH COULD ALSO CAUSE THE AIR BAGS TO MALFUNCTION. THE VEHICLE WAS PURCHASED TWO WEEKS AGO AND THE CENTRAL WARNING LIGHT WAS ALSO ILLUMINATED AT THAT TIME. THE DEALER DID NOT DETERMINE WHAT CAUSED THE LIGHT TO ILLUMINATE. THE CURRENT MILEAGE WAS 117,000.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026