2009 Saturn Outlook Complaint Log

The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the timing belt had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle was not covered under GM Campaign Number: 10287C since the campaign had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I was driving and my car started to lurch and went into reduced power mode. I quickly pulled over and turned off the engine. It was towed into the shop, and we found that the timing chain had broken. We had just had our engine mounts replaced and the oil changed. The vehicle has been well maintained. I have seen the issue with the timing chain failure is a common problem in Saturns/GM from internet research. It looks like there was a service bulletin to bring the car in if Service light comes on and you “think” it’s due to premature wear of timing chain. Now we are told the engine needs to be replaced because it was damaged by the timing chain failure and it seems like a known defect that should be covered because it exceeded the value of the car to have such a fix.

UNKNOWN We have only had this vehicle for approximately 4 months and have had soon many issues but the electrical system has been a problem non stop

I bought this 2009 Saturn Outlook yesterday from a used dealership they said there was nothing wrong with the car well I live over 100 miles away from where I bough it and about halfway home it’s it was dark outside I was driving on the highway going up a hill the motor was acting like it wanted to jump out f the car (I’m not sure exactly how to describe it) anyways it only did ur for just a second then stopped all went back to normal and today just died while driving and now it wont start wont even turn over

I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN MY CAR SLOWED DOWN REALLY SLOW I PULLED OVER AND TURNED IT OFF. WHEN I TRIED TO TURN IT BACK ON IT WOULDN'T CRANK.

THE TIMING CHAIN IS GETTING STRETCHED IS WHAT THE CODES SAY AND NEEDS TO BE REPAIRED FEELS LIKE IT'S LOOSING POWER

I STOPPER THE VEHICLE, IN MY DRIVE WAY, WHICH HAS A VERY SLIGHT INCLINE, PLACED THE SHIFT LEVER IN PARK. EXITED AND LOCKED THE VEHICLE. AS I WAS STEPPING AWAY IT STARTED TO ROLL BACKWARDS. IT STOPPED ON ITS OWN AFTER ROLLING BACKWARDS SEVERAL FEET. I UNLOCKED THE VEHICLE, APPLIED THE PARKING BRAKE, STARTED THE VEHICLE, RELEASED THE PARKING BRAKE. I DROVE THE VEHICLE IN REVERSE AND THEN FORWARD SEVERAL FEET, PLACED THE SHIFT LEVER IN PARK, SHUT THE VEHICLE OFF. I DID NOT MOVE. I PUT ON THE PARKING BREAK TO BE SAFE. FOR YOUR INFORMATION, JUST PRIOR TO THIS ISSUE, WHILE PULLING INTO THE DRIVE WAY THE BUILT-IN GARAGE DOOR OPENER STARTED TO OPEN THE DOOR, THE DOOR STOPPED AND THE OPENER WOULD NOT RESTART THE GARAGE DOOR TO OPEN/CLOSE.

THERE IS A RECALL FOR THE LINKAGE SYSTEM, WHERE THE VEHICLE STILL ROLLS WHILE IN PARK. I AM HAVING THIS ISSUE AND A GRINDING SORT OF SOUND. THE VIN IS SAYING 0 UNREPAIRED RECALLS ON THE WEBSITE AND I BELIEVE THIS ISSUE IS AN ONGOING PROBLEM OF THE PREVIOUS RECALL IN '09. WHILE THE VEHICLE WAS DRIVING THERE WAS THE SOUND THAT SOMETHING WAS DRAGGING, THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD TO CHECK BUT WHILE IN PARK THE VEHICLE WOULD STILL ROLL. THE CAR HAD THE EMERGENCY BRAKE SET IN PLACE AT THIS MOMENT.

MY HEADLIGHTS KEEP GOING OUT RANDOMLY AND THIS VERY UNSAFE AS I AM A SINGLE MOTHER OF 2 YOUNG CHILDREN! I HAVE HAD IT FIXED 4 TIMES! THE LAST TIME I TOOK IT TO THE SHOP, I WAS TOLD THE WIRING HARNESS KEEPS MELTING. I RESEARCHED THIS PROBLEM AND MANY OTHERS ARE ALSO HAVING EXPERIENCING THIS ISSUE.

DRIVER HEADLIGHT HARNESS OVERHEATS, CAUSING HEADLIGHT TO GO OUT. THIS HAS HAPPENED THREE TIMES NOW IN LESS THAN TWO YEARS. I REPLACED THE CONNECTOR HARNESS AND WITHIN A FEW WEEKS IT HAD MELTED AND THE LIGHT WAS OUT AGAIN. WHEN I LOOKED UP WHAT TO DO I FOUND OUT THAT MANY OTHER SATURN OUTLOOK OWNERS HAVE THE SAME PROBLEM.

THE HEADLIGHT WIRING HAS MELTED

MY WIFE WAS DRIVING THE VEHICLE WAS STOPPED AT A RED LIGHT WHEN THE POWER STEERING PUMP I WILL SAY EXPLODED FLUID EVERYWHERE AND THE VEHICLE WOULD NO LONGER TURN AT ALL I'M 6'1 270 ATHLETIC AND COULD NOT MOVE THE STEERING WHEEL...I HAVE READ SO MANY PEOPLE HAVING THE SAME POWER STEERING ISSUE AND AND NO RECALL HAS BEEN MADE...

I WAS UNLOADING GROCERIES AT HOME CAR WAS OFF AND PARKED AND THE REAR LIFT GATE RELEASED AND TRIED TO CLOSE WITH ME IN WAY IT FELL AND HIT MY BACK CAUSING PAIN AND TRIED TO CO TINUE TO CLOSE ON ME I HAD TO PUSHT THE LIFT GATE OPEN AND IT RESISTED

IN 2016, I PURCHASED A 2009 SATURN OUTLOOK FROM A DEALER, WITH 90,000 MILES ON IT. TWO MONTHS LATER, "TRANSMISSION OVERHEATING, LET ENGINE IDLE" INDICATOR CAME ON, AND THE SATURN SHUT ITSELF DOWN AS I DROVE DOWN I-35! MECHANIC SAID THEY COULDN'T FIND ANYTHING WRONG. THEY RESET MY CODES, AND ALL SEEMED OKAY. THIS HAPPENED A FEW MORE TIMES, BUT KNOW ONE COULD TELL ME WHAT WAS WRONG OTHER THAT BANK 1 LOW. FOR THE MOST PART IT DROVE WITHOUT PROBLEMS. REGULAR SERVICE MAINTENANCE, AND OIL CHANGES CONSISTENT WITH THE MANUAL. I RARELY DROVE IT AFTER THE SECOND YEAR OF OWNING IT. ON WAY HOME TO OREGON (PURCHASED OUTLOOK IN IOWA), I CONTINUOUSLY LOST POWER GOING UP THE PASSES. SEMI TRUCKS WERE PASSING ME, AS IF I WERE SITTING STILL. WITH NEW AIR-FILTER SYSTEM, MAF SENSOR, COILS, BOOTS, AND SPARK PLUGS INSTALLED I CONTINUED AT A SNAIL PACE ALL THE WAY TO OREGON. A TWO DAY TRIP TOOK ME SEVEN DAYS. NOBODY COULD TELL ME WHAT WAS WRONG OTHER THAN THE BANK 1 LOW, O2 SENSOR, WHICH I REPLACED THOSE AS WELL. I GET HOME AND SEVEN MONTHS LATER, I ALMOST GET HIT BY A SCHOOL BUS, BECAUSE MY SATURN STALLED IN THE MIDDLE OF THE INTERSECTION. THREE LIGHT CHANGES LATER, I MAKE IT ACROSS THE STREET TO THE COLLEGE. IT SHUDDERED ALL THE WAY, TILL I PARKED IT, WHERE I HAD TO WAIT TO BE TOWED THREE BLOCKS TO HOME. I PAID OVER $15,000 FOR A VEHICLE THAT LASTED ME UNDER 50,000 MILES. IT IS PAID IN FULL, AND IS NOW DEAD. STILL NO CLUE AS WHY. CODES SHOW BANK 1 AND 2 LOW ? BUT WHY WILL IT NOT START? WHY DID MY BATTERY DIE? I COULD NOT HAVE TAKEN BETTER CARE OF MY BABY, IF I TRIED! PLEASE, HELP ME FIX HER. THERE IS NO REASON FOR THIS VEHICLE TO BE OUT OF COMMISSION, YET IT IS AT 134,000 MILES. GM, PLEASE FIX THIS. THIS WAS FAULTY AT 90,500 MILES. I HAVE ALWAYS TAKEN GREAT CARE OF EVERY CAR I HAVE EVER OWNED. IT GOT WORSE AFTER I TOOK IT TO A CHEVY DEALER IN MISSOURI! CATALYTIC BANK 1 AND 2.

TAKATA RECALL I BOUGHT MY VEHICLE AT THE END OF MAY, 2018. MY ENGINE LIGHT CAME ON AT THE BEGINING OF OCTOBER, 2018. I HAD GOT IN MY VEHICLE AND STAYED THE ENGINE AMD IT CAME ON. I IMMEDIATELY TOOK IT TO ADVANCE AUTO TO GET THEM TO HOOK THE HAND HELD COMPUTER TO THE VEHICLE TO SEE WHAT WAS WRONG. IT CODED 2 CODES. ONE WAS FOR THE TIMING CHAIN AND THE OTHER FOR THE CATALYST. THEY SAID I SHOULD TAKE IT TO A BIG CAR SHOP SO THEY COULD PUT IT OM THE BETTER COMPUTER. IT CODES THE SAME CODES. THE MECHANIC SAID THIS IS AN ISSUE WITH THESE GM ENGINS. HOWEVER, THEY ARE NOT ON RECALL. I STILL OWE AROUND 9,000 DOLLARS ON THIS VEHICLE. I AM NOT IN A SITUATION THAT I CAN SPEND OVER. $2,000 ON THIS VEHICLE. IN LISTENING TO THE MECHANIC AND DOING MY OWN RESEARCH, I HAVE FOUND THIS TO BE A REAL PROBLEM. I BELIEVE IT NEEDS TO BE FIXED AT THE COST OF THE MANUFACTURER.

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A PROGRESSIVE LOSS OF ELECTRICAL POWER WITHOUT WARNING. LARRY FANNIN CHEVROLET BUICK GMC (329 E MAIN ST, MOREHEAD, KY 40351, (800) 467-0411) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER INTERNAL CONTAMINATION CAMPAIGN (14515B) REGARDING THE ELECTRONIC CHASSIS AND REPLACED THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE CONSUMER STATED HE ALSO HAS 2 PUNCTURES INSIDE BRACKET OF THE A/C LINE. *TR

TAKATA RECALL, TO START I HAVE HAD MANY ISSUES WITH THIS VEHICLE INCLUDING HAVING TO REPLACE MY TRANSMISSION. ALSO MY VEHICLE DOES NOT IMMEDIATELY START AFTER FILLING UP THE GAS TANK, NOT WHEN I HAD BEEN EMPTY JUST FILLING IT UP IN GENERAL I HAVE TO TRY STARTING IT A FEW TIMES BEFORE IT TAKES. MY MOST RECENT AND WORRISOME COMPLAINT IS THAT THE FRONT BLOWER MOTOR HAS STOPPED A FEW TIMES AND TODAY WHEN PULLING IT OUT IT WAS FILLED WITH WATER. I HAVE CHILDREN AND CANNOT FEEL SAFE WITH THEM IN SUCH A POOR QUALITY VEHICLE. I KNOW THIS MODEL HAS BEEN DISCONTINUED AND I CAN SEE WHY. THERE ARE SO MANY ISSUES THAT ARE KNOWN ABOUT THESE VEHICLES AND NOTHING HAS BEEN DONE TO PROTECT THE CUSTOMER, RECALL THESE VEHICLES, THEY ARE DANGEROUS.

WE ALWAYS CHANGE OUR OIL ON TIME. TOOK IT TO THE OIL CHANGE PLACE HE SAID THERE WAS BARELY ANY OIL IN IT , WE STILL HAD 200 MILE BEFORE RECOMMEND OIL CHANGE. THEN THE WHILE DRIVING THE ENGINE LIGHT WENT ON, WE TOOK IT AND MY MECHANIC SAID THAT'S THIS MOTOR IS BURNING OIL. AND CAN AFFECT ENGINE TIMING CHAIN.THE MECHANIC SAID TO START PUTTING SYNTHETIC OIL IN PER GM. WE WE'RE NEVER NOTIFIED ABOUT OIL ISSUES OR CHANGING WHAT TYPE OF OIL TO USE. NOW WE ARE GOING TO NEED AN ENGINE TIMING CHAIN WHICH IS EXTREMELY COSTLY. WE HAVEN'T BEGUN THIS PROCESS YET. BUT FROM WHAT'S I UNDERSTAND GM USB HAVING TONS OF ISSUES WITH MOTOR. AND WE HAVEN'T NEVER BEEN NOTIFIED ABOUT ANY PREVENTIVE MAINTENANCE OR CARE.

IF THE STEEL CABLE BECOMES FATIGUED AND SEPARATES, THE SEATBELT MAY NOT PROPERLY RESTRAIN THE SEAT OCCUPANT INCREASING THE RISK OF AN INJURY IN A CRASH. FAILURE OF THE SIDE IMPACT AIR BAGS AND SEAT BELT PRETENSIONERS TO DEPLOY IN A CRASH INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT SEAT OCCUPANT.

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT SHE PARKED HER VEHICLE, REMOVED THE KEYS FROM THE IGNITION, AND WENT INSIDE HER RESIDENCE. SHORTLY AFTER, SHE HEARD A COMMOTION OUTSIDE AND NOTICED THAT THE VEHICLE HAD ROLLED AWAY AND STRUCK ANOTHER VEHICLE. THE CONTACT ENTERED THE VEHICLE, DEPRESSED THE BRAKE PEDAL, AND INSERTED THE KEY INTO THE IGNITION IN AN ATTEMPT TO TURN OFF THE ENGINE; HOWEVER, THE VEHICLE FAILED TO SHUT OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS HAVING A FUSE BOX FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 09V073000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 186,000.

THE PASSENGER SIDE LOW BEAM LIGHT NO LONGER WORKS, AND BULB REPLACEMENT DOES NOT FIX THE PROBLEM. MECHANIC SAID THE WIRING HARNESS NEEDS TO BE REPLACED.

WHEN IN PARK THE CAR STILL ROLLS LIKE THE PARK LOCK IS NOT ENGAGED.

DIFFICULTY TURNING THE STEERING AT LOW SPEED

WAS DRIVING 60MPH WHILE GOING AROUND A CORNER ON A HIGHWAY AND THE POWER STEERING FAILED. ALMOST CAUSED US TO WRECK BUT WAS LUCKILY ABLE TO REGAIN CONTROL. THIS ISSUE SHOULD BE INVESTIGATED AND A RECALL ISSUED. PULLED INTO A SHOP WHEN WE GET INTO TOWN AND FLUID IS FULL, IT'S NOW AT THE DEALER BEING DIAGNOSED.

THE LOW BEAM HEADLIGHTS BURN OUT APPROXIMATELY EVERY 3-4 MONTHS. IT APPEARS THAT THERE IS MELTING OF THE LIGHTING ELECTRIC HARNESS. WHEN THE HEADLIGHTS GO OUT, THE ROAD IS NOT ILLUMINATED AS MUCH MAKING IT A SAFETY HAZARD.

TAKATA RECALL. I'VE HAD THIS CAR FOR ABOUT 6 MONTHS AND THERE WAS A STUDDER WHEN DRIVING AT SPEEDS LESS THAN 60MPH. TOOK IT TO A DEALERSHIP AND WAS TOLD IT HAS A BAD TRANSMISSION. IT ALSO GET STUCK AND IS HARD TO TURN THE WHEEL WHEN TURNING AND I BELIEVE THIS IS A POWER STEERING PROBLEM THAT NEEDS TO BE CORRECTED BEFORE IT CAUSES AN ACCIDENT. LOOKING AT REVIEWS ON THIS VEHICLE, I SEE BOTH OF THESE ISSUES ARE COMMON WITH THE SATURN OUTLOOK AND SHOULD BOTH BE IN A RECALL.

NO SOUND FROM SPEAKERS INCLUDING RADIO, TURN SIGNALS AND WARNING ALARMS. DISCONNECTED WIRING BOOTS FROM ALL 4 DOORS; EACH HAD 1/4 CUP OF WATER IN THEM (FIGURED THIS OUT BY READING NUMEROUS COMPLAINS ABOUT THIS VEHICLE, THE GMC ACADIA AND THE BUICK ENCLAVE ALL HAVING THIS ISSUE). TAKEN TO DEALER WHO STATED A CORRODED WIRE ZAPPED THE AMPLIFIER (WHICH AGAIN HAS BEEN COMPLAINED ABOUT ON NUMEROUS WEB FORUMS). $1020 TO FIX IT A THE DEALERSHIP. GM NEEDS TO MAKE THIS A RECALL.

DRIVERS SIDE HEADLIGHT IS DIM. DOES NOT EVEN PUT LIGHT ON THE ROAD. PASSENGERS SIDE HEADLIGHT IS BRIGHT BUT GOES ON AND OFF AT RANDOM TIMES. WHEN I'M DRIVING DOWN THE ROAD AT NIGHT BOTH OF THEM WORK THEN THE PASSENGERS SIDE GOES OUT COMPLETELY AND BECAUSE THE DRIVERS SIDE IS SO DIM I CAN'T SEE

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE THE VEHICLE WAS AT A MECHANIC FOR AN UNRELATED REPAIR, IT WAS NOTICED THAT THE STEERING SHAFT SEPARATED. THE VEHICLE WAS TOWED TO THE DEALER AND VARIOUS PARTS OF THE STEERING ASSEMBLY WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,700.

LOWERING THE 2ND ROW SEAT BACKS BROKE THE CENTER SEAT BELT BUCKLE (RECEIVER) SO THAT THE SEAT BELT CANNOT BE USED. WHEN I CONTACTED MY LOCAL GM DEALER REGARDING REPAIR AND TO ASK IF THERE IS A LIFETIME WARRANTY ON THE SEAT BELTS, I WAS TOLD "NO. THE REPAIR IS $240." PLEASE LET ME KNOW IF THERE IS A LIFETIME WARRANTY ON SEAT BELTS OR IS IT JUST GOOD CUSTOMER RELATIONS BY THE MANUFACTURERS SUCH AS HONDA THAT DO GUARANTEE THEM. THE BARE STEEL MOUNT HAS SHARP EDGES SO I PUT A CLOTH AND TAPE OVER IT TO PROTECT MY PASSENGERS FROM INJURY. MY VEHICLE WAS STATIONARY IN MY GARAGE WHEN THIS OCCURRED.

MIDDLE ROW OUTBOARD SEATBELTS NEEDED REPLACING IN 2016; GM WOULDN'T WARRANTY THEM, EVEN AFTER I ASKED THEIR SAFETY DEPARTMENT 2X. I REPLACED THEM WITH NEW ONES FROM GM, AND THOSE SEATBELTS ARE NOW COMING APART. THIS IS AN ONGOING PROBLEM. PICTURES ATTACHED ARE CURRENT.

RECALLS 14030, 14187, 15240 DEALER CONTACTED TO PERFORM RECALLS REFUSED TO CALL BACK WITH APPOINTMENT DATE.

HEADLAMPS (DRIVER SIDE AND PASSENGER SIDE) LOW BEAMS KEEP BURNING OUT EVERY 3-4 MONTHS.

TRANSMISSION LOST REVERSE AND LOWER GEARS.GM DEALER SAID TO REPLACE THE TRANS FOR A COST OF ABOUT $4600.00. CAR ONLY HAS 72,000 MILES. HAVE FOUND NUMEROUS COMPLAINTS FOR SAME REASON. GM KNOWS OF THE PROBLEM AND SHOULD PAY FOR THE REPLACEMENT OR AT LEAST HALF.STOP AT SINGLE AND TRIED TO GO THRU INTERSECTION AND TRANS STARTED SLIPPING ONLY DROVE IT ONE MILE HOME, PULLED INTO GARAGE. CALLED GM IN MORNING TO BE TOWED TO DEALER. TRANSMISSION WOULD NOT GO INTO REVERSE. WILL NOT GET COMPLETE BILL UNTIL APRIL 8TH WHEN VEHICLE WILL BE FIXED.

WHEN I WAS ENTERING MOVING TRAFFIC FROM A COMPLETELY STOPPED POSITION, A CAR WAS COMING FASTER THAN I REALIZED SO I FLOORED THE ACCELERATOR AND THIS IS WHAT HAPPENED: 1.ALL POWER TO MY CAR SHUT OFF AND THE CAR ROLLED FORWARD SLOWING DOWN. 2.ALL OF THE DASHBOARD LIGHTS AND SYMBOLS LIT UP. 3.MY CAR JOLTED STRONGLY ONCE, SPUTTERED (MANY TIMES), AND HICCUPPED (MANY TIMES). THE JOLT WAS SO STRONG THAT IT THREW ME FORWARD AND MADE MY SEATBELT CATCH ME. 4.AT THE SAME TIME AS # 3, THE GPS REBOOTED ITSELF 3 TIMES IN A ROW AND ALL OF THE CAR DOOR LOCKS UNLOCKED AND LOCKED THEMSELVES 3 TIMES IN A ROW. 5.I GENTLY PRESSED THE ACCELERATOR AND THE CAR ACCELERATED BUT THE CAR FELT WEAK AND I FELT UNCERTAIN. I WAS NOT SURE WHAT WOULD HAPPEN IF I TRIED TO ACCELERATE NORMALLY SO I PUT ON MY EMERGENCY BLINKERS AND SLOWLY DROVE HOME.

THE POWER STEERING IS VERY DIFFICULT TO CONTROL AT LOW RATES OF SPEED.

THE IGNITION KEY WON'T TURN OFF KILLING MY BATTERY. HAD ALREADY PAID TO HAVE FIXED, BUT NOW A WEEK LATER THE KEY WON'T COME OUT AGAIN. I HAVE TO REMOVE THE PLASTIC COLUMN AND MANUALLY DEPRESS THE IGNITION PLUNGER TO TURN KEY BACK ALL THE WAY IN ORDER TO TURN ACC OFF AND REMOVE KEY. VERY AGGRAVATING ISSUE. LOCAL DEALER NOT HELPFUL AT THIS POINT.

DRIVER'S SIDE WINDSHIELD WIPER FAILURE. THIS WAS A RECALL FOR SATURN OUTLOOK IN 2007 - 2008. THIS IS THE SAME FAILURE AS THAT RECALL. THE OUTLOOK 2009 SHOULD HAVE BEEN INCLUDED IN THIS RECALL. LUCKILY IT FAILED IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS REDUCED ENGINE POWER. IN ADDITION, THE VEHICLE HESITATED SHIFTING AND BEGAN SHAKING VIOLENTLY WHEN THE CHECK ENGINE AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

THE WIRE HARNESS FOR THE FRONT HEADLIGHTS FAILS AFTER YOU CHANGE THE BUILD CAUSING THE LIGHT TO SHORT OUT.

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE PLACING THE VEHICLE IN PARK POSITION, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE AIR CONDITIONING AND HEATING VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EVAPORATION CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,603. ...UPDATED 03-10-16 *BF *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE STARTED EMITTING FROM ABOVE THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE ENGULFED INTO FLAMES. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

WAVE PLATE SHAVINGS CAUSED TRANSMISSION TO FAIL WHILE DRIVING ON INTERSTATE.

WHILE DRIVING MY VEHICLE CAME TO A STOP, I TRIED TO MOVE FORWARD AND IT HAD NO POWER AND WAS MAKING A WEIRD NOISE. IT ALSO HAD NO REVERSE OR POWER IN ANY GEARS. I TOOK IT TO MECHANIC AND HE STATED THAT IT IS THE WAVE PLATE IN THE TRANSMISSION. HE ALSO STATED IT IS VERY COMMON IN THESE VEHICLES.THE COST OF REPAIR WOULD BE AROUND $4000. ME AND MY CHILDREN COULD OF VERY WELL BEEN INJURED BY BEING HIT. THIS IS VERY UNSAFE. I HAVE REPLACED A FRIED HEADLIGHT SOCKET, WHICH WAS MELTED BADLY. I'VE PUT NEW STRUTS ON THIS VEHICLE. ALSO HAD THE AWD SENSORS REPAIRED BECAUSE THE VEHICLE KEPT CLICKING IN AND OUT OF AWD WHEN DRIVING, COST $400.

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE SECOND-ROW PASSENGER'S SIDE SEAT BELT MALFUNCTIONED AND CEASED AND WOULD NOT LATCH SECURELY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLE KRUM CHEVROLET LOCATED AT 12707 US-131, SCHOOLCRAFT, MI 49087 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELTS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE TIRE SERVICE MONITOR SYSTEM INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE WAS NOT READING THE ELECTRICAL SYSTEM CORRECTLY AND THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

LOSS OF POWER STEERING AT SLOW SPEEDS. GM REPAIR SHOP SAYS IT'S A COMMON PROBLEM. POWER STEERING PUMP REPLACED UNDER WARRANTY BUT RACK AND PINION STEERING NOT COVER EVEN THOUGH THE TWO ITEMS CONTRIBUTE TO EACH OTHERS FAILURE.

VEHICLE WAS TRAVELING ON HIGHWAY DRY PAVEMENT WHEN RAIN CONDITION CAME ON SUDDENLY. THE VEHICLE BEGIN TO LOOSE CONTROL AND STEERING WAS SLOPPY WHEN TURNING INTO SKID. THE VEHICLE THEN SLID SIDEWAYS HITTING A DITCH HEAD ON, AT WHICH TIME FRONT AIR BAGS FOR PASSENGER AND DRIVER FAILED TO DEPLOY AT HIGH IMPACT, THE VEHICLE THEN ROLLED THREE TIMES WITH CRUSH ZONES ON THE SIDE AND SIDE IMPACT OR CURTAIN BAGS FAILED TO DEPLOY. THE ROOF, THE SIDE(S), AND FRONT WERE ALL CRUSH IMPACTED AND WITH OUT DEPLOYMENT OF SAFETY MEASURES. LASTLY THE ON-STAR SERVICE FAILED TO NOTIFY OF CRASH FOR EMERGENCY DISPATCH AND SERVICE WAS ACTIVE. THE ANTENNA DOES NOT APPEAR TO OF BEEN CRUSHED, AND SYSTEM SHOULD OF ALERTED AFTER FRONTAL IMPACT AND FAILED. COMPLAINTS WERE LODGE WITH FEDERAL FTC AGAINST THE DEALERSHIP FOR FAILURES TO ADDRESS RECALLS FOR SAFETY EQUIPMENT, (BAGS, SEAT BELTS, TRANSMISSION ETC) ALSO STATE OF MICHIGAN SOS DIVISION FOR AUTOMOTIVE REGULATION (SECRETARY OF STATE) COMPLAINT WAS ALSO FILED WHEN PURCHASING VEHICLE FROM DEALERSHIP PATSY LOU OF FLINT MI DECEMBER 24TH 2014. OCCUPANTS SUFFERED SPINAL AND NECK INJURIES RESULTING FRO ROLL OVER.

TRAVEL US HWY WHEN ENCOUNTERING RAIN CONDITION VEHICLE HAD REAR WHEEL LOSS OF CONTROL INTO HYDROPLANE, WHEN ATTEMPTING TO CORRECT STEERING INTO SKID THE STEERING FAILED TO RESPOND AS IF NO POWER STEERING. THE VEHICLE CRUISE CONTROL WAS ON UNTIL POINT OF FIRST APPLYING BRAKE. THE VEHICLE IMPACTED RAVINE AT FRONTAL IMPACTOF GRILL ATB HIGH SPEED THEN FLIP SIDE OVER SIDE WITHOUT ONE AIR BAG DEPLOYING. DRIVER,PASSENGER SIDE, PASSENGER/DRIVER-SIDE OF SEAT, OR PILLAR POST AIR BAGS FAILED. THE YELLOW AIRBAG INDICATOR LIGHT WAS ALWAYS ON AND BELIEVED TO BE NORMAL. AFTER PRESSING ON-STAR , EMERGENCY CONNECTION FAILED TO WHICH ON-STAR CLAIMS ANTENNA MUST OF BEEN DAMAGED, THOUGH PHOTOS SHOW INTACT. ON STAR COMPLAINT ABOUT FAILURE OF SYSTEM BEEN ON GOING SINCE PURCHASE. COMPLAINT WITH FTC, STATE OF MICHIGAN SOS (SECRETARY OF STATE) AND DEALERSHIP SHORTLY AFTER PURCHASE DEC 24 2014 SAFETY ISSUES TO INCLUDE: FRAYED SEAT BEL,T POWER STEERING SLOPPY AND NOISE, REAR SUSPENSION. DEALER AGREED TO ONLY ADDRESS SEAT BELT, AND REPLACE REAR CONTROL BUSHING ARM ON ONE SIDE. SUFFERED SEVERE NECK, SPINE COMPRESSION FRACTURES, HEAD, KNEE, ANKLE, TWISTED INTESTINE FROM SEAT BELT, LACERATION TO TORSO AND OTHER INJURIES REQUIRING HOSPITALIZATION. GM CONTACT AND OPENED COMPLAINT FILE FOR VEHICLE FAILURES

THE POWER STEERING IS LOUD AND HARD TO CONTROL AT LOW SPEEDS. I JUST TOOK THE CAR TO THE DEALER AFTER RECEIVING A LETTER THAT SAYS BRING IT IN AND HAVE THE POWER STEERING CHECKED, BUT THEY SAID IT WAS MY GEARBOX LEAKING AND IT WOULD ONLY BE $1600.00 TO REPLACE IT NOT ONLY THAT THEY CHARGED $70 TO TELL ME THAT.....THIS IS AFTER THE $4500 TRANSMISSION I JUST HAD REPLACED....ALL THE OTHER SATURNS ARE RECALLED FOR THIS ISSUE, THEY NEED TO TAKE BACK ALL SATURNS AND GIVE DISCOUNTS TOWARDS ANOTHER CAR...THESE ARE GARBAGE....THANKS *TR