2009 Saturn Outlook Complaint Log

PURCHASED CAR USED IN 2012. PROBLEMS STARTED ABOUT A MONTH LATER. FIRST WINDOWS STOPPED ROLLING DOWN AND SIDE MIRRORS UNABLE TO BE MOVED. WAS FINALLY ABLE TO GET THAT FIXED IN APRIL OF 2013, EXCEPT THE MIRRORS, THEY FAILED TO FIX THOSE. BRAKE PEDAL WAS MAKING A SQUEAKING SOUND WHEN PRESSED. WAS ALSO FIXED IN APRIL 2013. A SQUEAKING OR GRINDING SOUND STARTED WHEN TURNING ALONG WITH A LOUD METALLIC SQUEAKING SOUND WHEN GOING OVER SPEED BUMPS, PULLING INTO DRIVEWAY, STUFF LIKE THAT. IN APRIL 2013, THE RACK AND PINION WAS REPLACED. ALL THIS WAS UNDER MY EXTENDED WARRANTY. ABOUT 4 OR 5 MONTHS AFTER THAT REPAIR, THE SAME THINGS WERE HAPPENING. A GRINDING SOUND WHEN I TURN, BRAKE SQUEAKING AGAIN, THE SAME SOUND GOING OVER SPEED BUMPS AND LOSING POWER STEERING FLUID. TOOK CAR BACK TO DEALERSHIP, UNABLE TO HAVE IT SEEN FOR A MONTH. WHEN I WAS ABLE TO GET IT IN, IT WAS WELL OVER THE PARTS WARRANTY AND THE EXTENDED WARRANTY WAS OUT. NOW THE SAME THINGS NEED TO BE REPLACED, PLUS THE ENGINE MOUNT IS BROKEN AND NEEDS TO BE FIXED. WHEN I COMPLAINED TO THE DEALERSHIP ABOUT IT AND LETTING THEM KNOW THAT I TRIED TO GET MY VEHICLE IN WHILE THE WARRANTY WAS STILL VALID, THEY OFFERED TO PAY $750, LEAVING ME TO COVER THE OTHER $956. I HAVEN'T EVEN HAD THEM TRY TO FIGURE OUT WHY MY CAR DOESN'T START RIGHT AWAY ONLY AFTER I PUT GAS IN THE TANK, REGARDLESS OF HOW MUCH GAS IS ALREADY IN THE TANK. I AM GUESSING THAT IS SOME SORT OF FUEL PUMP PROBLEM, BUT I'M NOT A MECHANIC. I HAVE ALSO HAD TO REPLACE MY LEFT REAR BLINKED LIGHT TWICE IN UNDER 6 MONTHS. I TAKE CARE OF MY VEHICLE, I DON'T DRIVE IT OFF-ROAD OR OVER POT HOLES AND I DON'T HIT CURBS. I DON'T BELIEVE THERE IS ANY REASON FOR THESE ITEMS TO BE FAILING LIKE THEY ARE, EXCEPT THAT THERE IS A HUGE PROBLEM WITH THE VEHICLE THAT GM DOESN'T WANT TO ADDRESS. *TR

VEHICLE DISPLAYS THE "SERVICE AIR BAG" LIGHT AT 42000 MILES. *TR

OUR OUTLOOK HAD TO HAVE THE POWER STEERING PUMP REPLACED DUE TO A HIGH PITCH SQUEAL WHEN ACCELERATING. THE DEALER ALSO HAD TO CORRECT AN ISSUE WITH SQUEAKING IN THE STEERING COLUMN. I HAVE NOW HEARD OF OTHERS WITH SIMILAR ISSUES WITH THE OUTLOOK OR ACADIA. ARE THESE ISSUES THAT SHOULD BE RECALLED? *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR END OF THE VEHICLE BEGAN SEAYING BACK AND FORTH UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE REAR DRIVER SIDE UPPER CONTROL ARM AND REAR PASSENGER SIDE LOWER CONTROL ARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE UPPER AND LOWER CONTROL ARMS. APPROXIMATELY 1,000 MILES AFTER THE REPAIRS, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE REAR CONTROL ARM FAILED AND ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.

TRANSMISSION SLIPS AND CAR BUCKS,SHUTTERS, AND SKIPS AT A RPM AT AROUND 1400-1600 RPM'S. *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHO ADVISED THAT THE DRAINS IN THE PILLARS WERE CLOGGED, CAUSING A SHORT IN THE FUSE BOX. THERE WAS ALSO MOLD AND WATER UNDER THE FRONT DRIVER AND PASSENGER SIDES OF THE FLOORBOARD CARPET. THE MECHANIC STATED THE FUSE BOX WOULD HAVE TO BE REPLACED AND THE WIRING HARNESS WOULD HAVE TO BE CLEANED. THE CARPET WOULD ALSO NEED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED A STRONG FISHY ODOR IN THE VEHICLE, WHICH ALSO STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE CONTACT WAS ADVISED THAT THE VEHICLE WAS EQUIPPED WITH AN INCORRECT BATTERY. THE BATTERY WAS REPLACED. THE CONTACT STATED THE BATTERY WAS THE ORIGINAL BATTERY WHEN THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

I HAVE A 2009 SATURN OUTLOOK. MYSELF AND SEVERAL OTHERS HAVE HAD OUTLOOKS AND GMC ACADIAS THAT HAVE HAD TO REPLACE THE WATER PUMPS. THIS SEEMS LIKE EITHER A DESIGN OR DEFECTIVE PART ISSUE WITH THESE GM CARS. IT SEEMS LIKE A RECALL SHOULD BE DONE. *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO MANUEVER WHILE REVERSING OUT OF A PARKING LOT. THE VEHICLE WOULD MAKE A SQUEAKING NOISE WHENEVER MAKING A LEFT OR RIGHT TURN. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 09/02/14*LJ

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG AND TRACTION CONTROL WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.

LEFT HEADLIGHT NOT WORKING. PURCHASED REPLACEMENT BULB BUT WHEN OLD BULB WAS REMOVED FROM HARNESS I DISCOVERED THAT THE HARNESS CONNECTOR IS MELTED AT THE BULB TO HARNESS JUNCTION. *JS

ENGINE WOULD STUTTER AT AROUND 70MPH. ISSUE RESOLVED BY CONTINUING TO REPLACE IGNITION COILS. FINALLY A TECHNICAL NOTE WAS ISSUED SAYING THE ECM HAD AN ISSUE THAT WOULD OVERHEAT AND MELT THE IGNITION COILS. LAST VISIT TO DEALER IN JAN 2014 REPLACED ALL IGNITION COILS AND THE ECM. ISSUE HAS NOT RETURNED YET. IF GM KNOW ABOUT THIS ISSUE, SHOULD THEY DO A RECALL BECAUSE IT'S A COMMON PROBLEM ACCORDING TO THE DEALER. *TR

OWNER NOTICED A WHINING NOISE WHEN TURNING AT LOW SPEEDS. DEALER DIAGNOSED A FAILED STEERING RACK (PINION), LEAKING POWER STEERING PUMP, AND LEAKING WATER PUMP. VEHICLE WAS PURCHASED NEW IN 2009 AND CURRENTLY HAS 39,000 MILES (NO LONGER UNDER BUMPER TO BUMPER WARRANTY). *TR

THERE WAS A LEAK THAT SOAKED THE FRONT PASSENGER FLOOR. ENTIRE ELECTRICAL SYSTEM ULTIMATELY FAILED. INITIALLY CAR CONTINUED TO RUN WITH THE KEY REMOVED. SUBSEQUENT ATTEMPTS TO START VEHICLE RESULTED IN KEY STUCK IN IGNITION AND INABILITY TO START ENGINE; BATTERY ONLY SHOWS OUTPUT OF 4 VOLTS!!! *TR

VEHICLE STUTTERS AND HESITATES AT RANDOM TIMES. MORE AT HIGH SPEEDS AROUND 60-65 MPH. TROUBLE SHIFTING INTO GEARS AT TIMES. *TR

ON 4/30/2012 MY PURCHASED NEW 2009 SATURN OUTLOOK BEGAN EXPERIENCING DIFFICULTY STEERING. THE DEALER DIAGNOSED IT AS A WORN OUT STEERING GEAR. SUBSEQUENTLY, I HAD THIS REPLACED AFTER OWNING THE CAR FOR ONLY 3 YEARS AND WITH ONLY 40,226 MILES. ON 10/2014, WHILE STEERING, A LOUD WHIRRING NOISE OCCURRED WHILE EXHIBITING DIFFICULTY TURNING. AGAIN, THE DEALERSHIP DIAGNOSED IT AS AND REPLACED THE BAD STEERING GEAR WITH ONLY 71,183 MILES. THE SAME REPAIR IN TWO YEARS IS UNACCEPTABLE. I RECENTLY RECEIVED A LETTER FROM GM INDICATING THAT SOME 2009 SATURN OUTLOOKS MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OF LOSS OF STEERING ASSIST. I INQUIRED WITH THE DEALERSHIP OF A CORRELATION WITH THE REPAIRS I EXPERIENCED AND OF COURSE WAS TOLD THAT THERE WAS NONE. I WILL BE LOOKING TO CONTACT GM CUSTOMER SERVICE TO ESCALATE MY CONCERNS. HOPEFULLY IT HELPS. WE LOVE THE VEHICLE WHEN IT IS TROUBLE FREE, BUT IT HAS BEEN AN ENDLESS NIGHTMARE WITH MULTIPLE TRIPS TO THE DEALERSHIP SERVICE DEPARTMENT FOR NUMEROUS OTHER REPAIRS. LUCKILY THE OTHERS WERE COVERED UNDER WARRANTY, BUT WERE REPAIRS THAT SHOULD NOT HAVE BEEN NEEDED UNTIL MUCH LATER IN THE VEHICLES LIFE TIME. *TR

THE HEADLIGHT KEEPS FLASHING ON AND OFF. WHEN STARTING THE VEHICLE, ONE HEADLIGHT DOES NOT COME ON UNTIL ~5 MINUTES LATER. THE BULB IS OK. THE WIRING HARNESS IS NOT OK. I'VE TALKED TO MANY OTHER OWNERS OF THE SATURN OUTLOOK AND THEY HAVE HAD THE SAME INSTANCES. THE ROOT CAUSE IS A BAD WIRING HARNESS. THEY ARE OVERHEATING AND MELTING! MY OUTLOOK IS NOW OUT OF WARRANTY AND THE DEALER WANTS TO CHARGE ME TO REPLACE THE WIRING HARNESS. I'VE HAD THE VEHICLE INTO THE DEALERSHIP WHEN IT WAS STILL UNDER WARRANTY FOR THIS ISSUE. IT IS STILL NOT FIXED. I AM NOT PAYING FOR A POORLY EXECUTED DESIGN ISSUE. THE ENGINEERS NEED TO RESEARCH MORE BEFORE THEY PLACE A PRODUCT IN A VEHICLE OF WHICH CAN NOT WITHSTAND THE CONDITIONS. THANK YOU. *TR

SERVICE AIRBAG WARNING ON DASH DISPLAY. TOOK CAR INTO LOCAL GM DEALERSHIP IN DECEMBER 2011. SERVICE REP. STATED DIAGNOSTICS REVEALED A BAD AIRBAG WIRING HARNESS AND A MALFUNCTIONING AIR PRESSURE SENSOR IN ONE TIRE. THE SERVICE DEPARTMENT JERRY RIGGED THE WIRE HARNESS TO DISABLE THE DASH WARNING AND ORDERED PARTS. SERVICE DEPT. REPLACED THE FAULTY PARTS THE FOLLOWING WEEK. 1/2/2012 SERVICE AIRBAG WARNING ON DASH DISPLAY AGAIN. HAVE AN APPOINTMENT TO GET CAR SERVICED. *TR

I HAVE A 2009 SATURN OUTLOOK WITH FAULTY HEADLIGHTS I HAVE REPLACED THE LIGHTS AND IT SEEMS THE PROBLEM IS IN THE WIRING NOT THE LIGHT ITSELF I SEE WERE MANY PEOPLE ARE HAVING ISSUES WITH THIS VEHICLE WHAT DOES IT TAKE TO GET G.M. TO FIX THIS SAFETY ISSUE? *TR

REPLACE DRIVERS SIDE HEADLAMP NOVEMBER 6, 2011 IT HAS BURNED OUT AGAIN WITH ONLY 1800 MORE MILES THAN FIRST INCIDENT. SO BY DECEMBER 16, 2011 IT HAS BURNED OUT AGAIN. MY PREVIOUS VEHICLES I HAVE PUT CLOSE TO 200K MILES ON AND NEVER REPLACED ONE HEADLIGHT, NOW I HAVE 2. THERE IS A PROBLEM WITH THIS VEHICLE. *TR

DRIVERS SIDE HEADLIGHT AND RUNNING LIGHTS WENT OUT. *TR

LOW BEAM HEADLIGHT HARNESS HAS COMPLETELY MELTED RESULTING IN BULB OUTAGES. FIRST THE PASSENGER SIDE AND NOW TWO WEEKS LATER THE HEADLIGHT HARNESS ON THE DRIVERS SIDE HAS MELTED. I AM BEING TOLD THAT THIS IS A COMMON PROBLEM AND THAT EVENTUALLY THIS SHOULD BE A RECALL DUE TO SAFETY. *TR

THE PASSENGER-SIDE SEAT BELT IN THE MIDDLE ROW RELEASES UNEXPECTEDLY -- JUST POPS UNBUCKLED FOR NO APPARENT REASON. AFTER THIS HAD HAPPENED REPEATEDLY, I HAD THE BUCKLE ASSEMBLY REPLACED AT MY COST, ABOUT A MONTH AGO (AUGUST, 2012). IT HAS HAPPENED TWICE SINCE THEN, TO TWO DIFFERENT PASSENGERS. I WAS TOLD AT THE DEALERSHIP, "WE KNOW THERE HAVE BEEN PROBLEMS WITH THESE BUCKLES." I WAS ALSO TOLD "IT IS EXTREMELY SENSITIVE, BE CAREFUL NOT TO BUMP IT WHEN IT IS IN USE." OK, SO, IF THERE'S A CRASH, JUST BE CAREFUL NOT TO BUMP THE SEAT BELT BUCKLE ASSEMBLY SO THAT IT WON'T LET GO? THIS IS NOT SAFE AND NEEDS TO BE FIXED, BUT THE DEALERSHIP SWEARS THAT THERE IS NOTHING WRONG WITH MY BELT AND BUCKLE ASSEMBLY. THIS IS A VERY DANGEROUS PROBLEM THAT GM WILL NOT EVEN ACKNOWLEDGE. THE BUCKLES SHOULD NOT RELEASE WHEN "LIGHTLY BUMPED." THEY SHOULD NOT BE "HIGHLY SENSITIVE." THEY SHOULD BE BUCKLED UNTIL THEY ARE DELIBERATELY RELEASED BY THE PASSENGER! *TR

2009 SATURN OUTLOOK - I HAVE HAD TO REPLACE BOTH HEADLIGHTS AND HARNESSES, BECAUSE THE HARNESS SHORTED OUT. THE COST TO ME WAS APPROX. $600.00 TO REPLACE HARNESS AND LIGHT BULBS. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. I HAVE ABOUT 55,000 MILES ON MY OUTLOOK. *TR

MY PASSENGER HEADLIGHT WENT OUT. I REPLACED IT AND IT WAS TEMPORARILY FIXED FOR 1 1/2 WEEKS WHEN IT WENT OUT AGAIN. A FEW DAYS LATER, THE DRIVERS SIDE HEADLIGHT WENT OUT AS WELL. SO I WAS DRIVING IN THE DARK WITH NO WORKING HEADLIGHTS. *TR

I BOUGHT A BRAND NEW SATURN OUTLOOK IN 2009 AND 3 MONTH AFTER I HAD TO TAKE TO THE DEALER BECAUSE A HEADLIGHT WAS OFF. WHEN I ASKED THEM IF THE LIGHT BULB HAD BURNED THEY TOLD ME IF WAS A FAULTY HEADLIGHT HARNESS WIRING HAD MELTED. I AM EXPERIENCING THE SAME PROBLEM AGAIN. I RESEARCHED THE INTERNET AND I FOUND THAT I AM NOT THE ONLY PROBLEM WITH THIS PROBLEM. I AM AFRAID IF THIS PROBLEM ITS NOT FIXED BY THE MANUFACTURER IN A TIMELY MATTER IT MAY CAUSE THE DEAD OF MANY PEOPLE INCLUDING MY SELF DUE TO AN ELECTRICAL FIRE. *TR

LOST FUNCTIONALITY OF HEADLIGHT ON DRIVERS SIDE LOW BEAM. REPLACE THE BULB TWICE AS BULB WOULD INITIALLY WORK BUT QUICKLY LOSE FUNCTIONALITY AGAIN. IT BECAME EVIDENT THAT THERE WAS A PROBLEM WITH THE PLUG. THE ISSUE IS NOT WITH THE BULB AS IF YOU WIGGLE THE WIRE GOING INTO PLUG THE BULB WILL RESUME FUNCTIONING. PLUG NEEDS TO BE REPLACED, THIS INCLUDES THE ASSEMBLY THAT CONTROLS ALL LIGHT FUNCTIONS. WE HAVE HEARD OF THIS COMPLAINT FROM MANY OTHER OUTLOOK OWNERS AS WELL. THIS DEFECT CONSIDERABLY LIMITS THE ABILITY TO DRIVE SAFELY AT NIGHT. *TT

LOW BEAM HEADLIGHT ON 2009 SATURN OUTLOOK WILL NOT WORK DUE TO FAULTY WIRING HARNESS. *TR

I OWN A 2009 SATURN OUTLOOK, WHICH WAS PURCHASED IN MAY 2009. SINCE THEN WE'VE HAD BOTH HEADLIGHTS BURN OUT. I PREVIOUSLY HAD A 2001 SATURN SL1 AND IN THE 8 YEARS I HAD IT I NEVER HAD TO REPLACE A HEADLIGHT. I'VE READ THAT THERE IS A KNOWN ISSUE WITH THE WIRING HARNESS. JUST TO CHANGE THE LIGHTBULB REQUIRES REMOVING THE ENTIRE BUMPER TO EVEN GET TO THE HEADLIGHT. SINCE THIS IS NOT AN EASY TASK IT THEN COSTS AT A MINIMUM OF $300 JUST TO GET A LIGHTBULB CHANGED! I UNFORTUNATELY MADE THE MISTAKE OF NOT RESEARCHING THIS BEFORE PURCHASING THIS VEHICLE, BUT WHO WOULD HAVE THOUGHT THAT IT WOULD COST ME AN ADDITIONAL $600 PLUS JUST TO CHANGE TWO LIGHTBULBS. *KB

THE HEADLAMP ON THE RIGHT SIDE WENT OUT IN JULY 2011 AND WE HAD IT REPLACED AT A GM DEALERSHIP. SEPTEMBER 20TH, 2011 ROLLS AROUND AND THE SAME HEADLAMP IS OUT AGAIN! FUNNY THING, AS I'M DRIVING AROUND TOWN I'M NOTICING THE SAME PROBLEM (RIGHT SIDE EVEN) ON OTHER GM VEHICLES OF THE SAME BODY STYLE. *TR

ON MULTIPLE OCCASIONS, WE HAVE LOST THE POWER STEERING WHILE TURNING THE VEHICLE. IT IS MOST PREVALENT WITH DEEPER TURNS, SO IT HAPPENS MOST OFTEN AT LOW SPEEDS, SUCH AS U-TURNS AND IN PARKING LOTS. THE LOST OF THE POWER STEERING GIVES THE DRIVER THE SENSATION OF A COMPLETE LOST OF STEERING. A LOCAL MECHANIC CONTACTED A DEALERSHIP TECHNICIAN WHO TOLD HIM THAT THEY HAD NOT HAD ANY COMPLAINTS OF THIS ON SATURN OUTLOOKS, BUT HAVE HAD SEVERAL BUICK ENCLAVES WITH A SIMILAR PROBLEM. THEY RECOMMENDED CHANGED THE TYPE OF POWER STEERING FLUID, AND IF THAT DID NOT WORK THEN WE MAY NEED TO CHANGE THE TYPE OF POWER STEERING PUMP ON THE VEHICLE. SO FAR WE HAVE CHANGED THE FLUID, BUT IT HAS NOT BEEN A SUCCESSFUL SOLUTION AS THE PROBLEM IS STILL OCCURRING. *TR

PASSENGER SIDE HEADLIGHT FAILED ON 07/09/2011, REDUCING NIGHT TIME EXTERIOR LIGHTING NECESSARY FOR SAFE OPERATION. I PURCHASED AND INSTALLED REPLACEMENT HEADLAMP ON 07/10/2011 WHICH SUBSEQUENTLY FAILED ON 07/15/2011. FURTHER EXAMINATION INDICATES A FAILED/FAILING HEADLIGHT WIRING HARNESS SYSTEM PRECLUDING PROPER OPERATION OF THE EXTERIOR LIGHTING NECESSARY FOR SAFE NIGHTTIME OPERATION.

I HAVE A 2009 SATURN OUTLOOK WITH APPROXIMATELY 28K MILES. IT HAS LEAKS IN THE FRONT PASSENGER COMPARTMENT. RECENTLY THE CAR WOULD NOT TURN OFF AND THE POWER WOULD DECREASE AND THEN SURGE BACK TO NORMAL. I AM AFRAID TO DRIVE A CAR THAT ACCELERATES UNPREDICTABLY. WE HAVE HAD OTHER ELECTRICAL ISSUES LIKE ENGINE LIGHTS COMING ON FOR NO REASON. THE DEALER CAN'T RECREATE THE PROBLEM BUT THEY DON'T TRY USING WATER (HOSE OR RAIN). I SEE MANY OTHER PEOPLE ON THE INTERNET ARE COMPLAINING OF SIMILAR PROBLEMS WITH THESE CARS. PLEASE CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON MULTIPLE OCCASIONS, WE HAVE LOST THE POWER STEERING WHILE TURNING THE VEHICLE. IT IS MOST PREVALENT WITH DEEPER TURNS, SO IT HAPPENS MOST OFTEN AT LOW SPEEDS, SUCH AS U-TURNS AND IN PARKING LOTS. THE LOST OF THE POWER STEERING GIVES THE DRIVER THE SENSATION OF A COMPLETE LOST OF STEERING. A LOCAL MECHANIC CONTACTED A DEALERSHIP TECHNICIAN WHO TOLD HIM THAT THEY HAD NOT HAD ANY COMPLAINTS OF THIS ON SATURN OUTLOOKS, BUT HAVE HAD SEVERAL BUICK ENCLAVES WITH A SIMILAR PROBLEM. THEY RECOMMENDED CHANGED THE TYPE OF POWER STEERING FLUID, AND IF THAT DID NOT WORK THEN WE MAY NEED TO CHANGE THE TYPE OF POWER STEERING PUMP ON THE VEHICLE. SO FAR WE HAVE CHANGED THE FLUID, BUT IT HAS NOT BEEN A SUCCESSFUL SOLUTION AS THE PROBLEM IS STILL OCCURRING. *TR

I HAVE A SATURN OUTLOOK 2009 AND ONLY HAD IT A FEW MONTHS BEFORE THE HEADLIGHT WENT OUT AND I THOUGHT IT JUST BLEW OUT SO I HAD IT CHANGED THEN IT WENT OUT A MONTH LATER THEY TOLD ME IT WAS THE WIRES HOLDING IT TOGETHER I THINK IT RIDICULOUS I HAVE TO PAY FOR THIS CAUSE ITS A SAFETY ISSUE . I SEE THAT ALOT OF PEOPLE ARE HAVING ISSUES WITH THIS AND I THINK THERE SHOULD BE A RECALL. *TR

I HAVE A 2009 SATURN OUTLOOK AND THE FRONT PASSENGER HEADLIGHT HAS GONE OUT FOR THE 2ND TIME AND THE VEHICLE HAS ONLY 29900 MILES ON IT. IT WAS LAST REPLACE WHEN THE VEHICLE HAD ONLY 22000 MILES ON IT. I KNOW THAT MULTIPLE PEOPLE HAVE HAD THIS PROBLEM, IT SHOULD BE A RECALL DUE TO ALL THE ISSUES. THEY SAY THE WIRE HARNESS IS BAD, BUT SOMETHING IS CAUSING IT TO HEAT UP TOO MUCH. *TR

I HAVE A 2009 SATURN OUTLOOK I BOUGHT NEW FROM A GREENWOOD, INDIANA, DEALERSHIP IN JULY 2009. FOR THE SECOND TIME IN THREE MONTHS, THE PASSENGER'S SIDE HEADLIGHT HAS STOPPED WORKING. I HAD IT FIXED THREE MONTHS AGO BY THE DEALERSHIP. WELL, I GOT PULLED OVER MY AN OFFICER THIS MORNING ON MY WAY TO WORK. LO AND BEHOLD, THE SAME HEADLIGHT WAS OUT AGAIN. THE OFFICER TOLD ME HE HAS PROBLEMS WITH MANY SATURNS HAVING HEADLIGHTS OUT. *TR

DRIVER SIDE LOW BEAM LIGHT HEADLIGHT DOES NOT WORK ALL THE TIME ON MY 2009 SATURN OUTLOOK THAT I JUST PURCHASED ON APRIL 5TH, 2011. AFTER RESEARCHING THE PROBLEM AND TRYING TO FIX THE ISSUE MYSELF, FOUND THAT THERE HAVE MANY NUMEROUS REPORTS OF THE WIRING HARNESS BEING WRONG WIRE GAUGE THAT GM PLACED ON THIS VEHICLE. IT IS VERY DIFFICULT TO CHANGE THE BULBS, HAVING TO REMOVE FRONT BUMPER AND/OR THE UNDERCOVER OF THE DRIVER SIDE FENDER WELL. DOES NOT MAKE SENSE TO HAVE TO DO ALL THIS JUST TO REPLACE A HEADLIGHT, PLUS, WHY WOULD GM PUT INCORRECT WIRING HARNESS ON THIS EXTREMELY NICE VEHICLE...RECALL SHOULD/MUST BE ISSUED IMMEDIATELY VERY DANGEROUS NOT HAVE DRIVER SIDE HEADLIGHT WORK WHEN IT WANTS TO AND IT HAPPENS VERY VERY FREQUENTLY, HAVE TO KNOCK ON THE LIGHT ASSEMBLY AND SOMETIMES IT COMES ON, MOST OF THE TIME IT STAYS OFF...I HAVE PURCHASE REPLACEMENT BULBS BUT LOOKING LIKE ITS THE WIRING HARNESS IS THE PROBLEM, ACCORDING TO ALL THE OTHER COMPLAINTS I CONTINUE TO READ ON-LINE. I AM GOING TO ATTEMPT TO REPLACE, BUT A RECALL IS A MUST!!! *TR

I HAVE A 2009 SATURN OUTLOOK AND THE PASSENGER SIDE HEAD LIGHT WENT OUT IN MARCH OF 2011 (THERE WAS NO MESSAGE IN THE CAR TO INDICATE THIS EITHER). I TOOK IT TO THE LOCAL GM DEALERSHIP AND HAD THE LIGHT BULB REPLACED. WHICH COST OVER $40 (BECAUSE OF THE DIFFICULTY WITH HAVING TO REMOVE THE TIRE JUST TO REPLACE THE BULB). TO MY UNPLEASANT SURPRISE THE PASSENGER SIDE HEAD LIGHT IS OUT AGAIN AFTER ONLY 3 MONTHS. *TR

DRIVER'S SIDE LOW BEAM HEADLIGHT BULB BLOWN AND HARNESS CONNECTER MELTED TO BULB SOCKET--CAR HAS 26071 MILES. *TR

PASSENGER-SIDE LOW-BEAM ON 2009 SATURN OUTLOOK HAS CEASED FUNCTION AFTER ONLY 25K MILES. IN RESEARCHING OPTIONS FOR REPAIR, I DISCOVERED NUMEROUS ONLINE ACCOUNTS OF THE SAME COMPLAINT AND THE CAUSE WAS FOUND TO BE A DEFECTIVE WIRING HARNESS. AS OF THIS WRITING, NOTHING HAS BEEN DONE. I HAVE A DEALER APPOINTMENT IN THE NEXT FEW DAYS. *TR

THE WIRING IN THE HEADLIGHT OF THE VEHICLE WAS COMPLETELY FRIED. THE HEADLIGHT WENT OUT. I RECEIVED A WARNING TICKET FROM THE POLICE THE SAME DAY THE HEADLIGHT WENT OUT. THE HEADLIGHT IS NOT COVERED UNDER ANY WARRANTY EVEN THOUGH IT WAS THE WIRING THAT CAUSED THE HEADLIGHT TO FAIL. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT WILL COST ME AROUND $700 FOR LABOR AND PARTS TO REPLACE THE HEADLIGHT ON A VEHICLE THAT IS ONLY 2 YEARS OLD. THE LIGHT WENT OUT BECAUSE OF AN ISSUE WITH THE WIRING. I HAVE READ ONLINE OF MANY OTHERS THAT HAVE THE SAME ISSUE. I THINK THIS NEEDS TO BE RECALLED AND THAT I SHOULD BE REIMBURSED FOR ANY MONIES I AM OUT OF POCKET FOR HAVING TO FIX THE HEADLIGHT DUE TO A MANUFACTURE WIRING PROBLEM! *TR

RIGHT SIDE HEADLIGHT WIRING CAME OUT OF CONNECTOR AND MELTED CONNECTOR HEAD

MY PASSENGER HEADLIGHT HAS BEEN REPLACED 2 TIMES ON MY 2009 SATURN OUTLOOK SINCE THE WARRANTY EXPIRED AND I NOW AM TOLD THERE IS A SHORT IN THE HARNESS-IS THIS A RECALL ITEM? *TR

PASSENGER SIDE HEADLIGHT WENT OUT, DEALER SAID IT WAS THE ENTIRE 'ASSEMBLY'. A FEW WEEKS LATER (TODAY), THE DRIVER SIDE HEADLIGHT WENT OUT. I READ ALL OF THE OTHER SIMILAR COMPLAINTS ABOUT THIS SAME ISSUE. SEEMS TO ME THAT A RECALL SHOULD BE ISSUED BY GM.

PASSENGER SIDE LOW BEAM HEADLIGHT GOES OUT. INTERMITTENT ISSUE. IT IS A PROBLEM WITH THE WIRING HARNESS. *TR

I RECENTLY PURCHASED A 2009 SATURN OUTLOOK. I HAVE HAD IT FOR A LITTLE OVER 2 MONTHS AND THE PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. MY HUSBAND AND I PURCHASED A REPLACEMENT BULB AND WERE FINALLY ABLE TO GET IT CHANGED ONLY TO DISCOVER THAT THE HARNESS WAS MELTED AND THE NEW BULB WOULDN'T WORK. I SAW WHERE QUITE A FEW OTHER PEOPLE HAVE POSTED THE SAME COMPLAINT. I DON'T KNOW HOW LIKELY IT IS THAT THIS COULD CAUSE SERIOUS PROBLEMS. IT SEEMS AS THOUGH IF SOMETHING IS CAUSING ENOUGH HEAT TO MELT THE HARNESS THAT IT COULD POSSIBLY GENERATE ENOUGH HEAT TO CAUSE A FIRE. *TR

TL*THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT MERGED ONTO THE HIGHWAY AND ACCELERATED UP TO 70 MPH TO GET ON THE HIGHWAY. THE VEHICLE THEN LOCKED INTO THAT SPEED AS IF THE CRUISE CONTROL WAS ON. THE CONTACT TRIED TO SHIFT INTO A LOWER GEAR BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT THEN SHIFTED INTO NEUTRAL, USED THE BRAKES TO SLOW DOWN AND TURNED THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.

THE TIRES ON MY VEHICLE HAVE LESS THAN 30,000 MILES AND I HAD A BIG BLOWOUT ON THE FREEWAY!. THEY ALSO HAVE CAUSED FALSE LOW TIRE PRESSURE ALERTS TO REGISTER ON MY SUV. THERE HAD BEEN NO PREVIOUS FLAT TIRES, NO WARNING, NOTHING. THE TIRE INSTANTLY WENT FLAT AND I HAD TO RUSH TO PARK ON THE SIDE OF THE FREEWAY TO AVOID COLLISION. THE REPAIRMAN WHOM WAS CHANGING MY TIRE COULD NOT FIND A CAUSE NOR REASON FOR THE PROBLEM. THE TREAD WAS BARELY WORN, YET THERE WAS A LONG SLIT ON THE OUTER WALL OF THE TIRE! THERE IS NO WAY POSSIBLE FOR A SLIT TO JUST APPEAR WHILE TRAVELING ON THE FREEWAY WITH NO APPARENT REASON. THERE WAS NO DEBRIS ON THE ROADWAY AT ALL!!! I AM COMPLETELY LOST AT THE CAUSE OF THE FLAT AND NO ONE WOULD COVER THE REPAIR. DID I MENTION THE PRICE OF ONE TIRE AVERAGES OVER $200 AND THAT DOESN'T INCLUDE THE OTHER FEES AND TAXES ASSOCIATED WITH PURCHASING A NEW TIRE. *TR

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THERE WAS A SQUEAKING NOISE COMING FROM THE STEERING WHEEL WHILE TURNING. THE FAILURE RECURRED INTERMITTENTLY AND WHEN THE CONTACT WAS DRIVING AT DIFFERENT SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. LATER, THE VEHICLE WAS TAKEN TO THE DEALER FOR UNRELATED REPAIRS WHEN THE TECHNICIAN ADVISED THAT THERE WAS A STEERING FAILURE AND THE STEERING SYSTEM WOULD HAVE TO BE REPAIRED. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE NECESSARY TO CORRECT THE FAILURE. THE CONTACT CONTINUED TO DRIVE THE VEHICLE AND ADVISED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

2009 SATURN OUTLOOK. CONSUMER STATES COMPLAINT REGARDING TIRE PRESSURE MONITORING SYSTEM PROBLEMS *TGW