2023 Subaru Ascent Tires & Wheels Problems

Tire blew out at 70 mph on interstate with no warning and no debris on roadway. (245/50R20). Police officer aided us after we changed the spare to re-enter interstate safely due to high traffic speed. Beginning of a road trip so bought a new tire when we found a town & shop disposed of destroyed tire though we do have a photo. Heavy traffic and difficult to get to shoulder safely as vehicle began fishtailing as we maneuvered onto the gravel shoulder. Extremely frightening. Had to put spare on next to cars flying by just next to the rear passenger tire that blew. Vehicle only 3 months old and with less than 10k miles.

I have owned the car new since July 1, 2023. About a month into ownership the TPMS light came on. My wife was close to a tire shop so they checked all the pressures and all were fine. The light started coming on with regularity, any drive over about 25 miles would trigger it 99% of the time and it would reset shortly. Took to dealer they saw the faults in memory but did not know why they were being set. Cleared and reset the modules. The light was back a few days later and then on September 10 and 11 was on full time so I set an appointment. By the time I got the dealer the light had cleared. they found similar codes but they were not useful. The dealer wanted me to agree to pay for diagnostics if the "warranty company" turned down the claim. The warranty company being Subaru of America. I declined to pay for a safety issue being diagnosed on a brand new car. I have notified Subaru of America of my concern and have not received a response at this time. Looking at the Subaru forums on-line it appears that this TPMS issue is quite widespread. It is also apparent that Subaru is not willing to fix its safety issues without my agreeing to pay as well.

On 7/16/2023 I was driving my 2023 Subaru Ascent on I-95 when the tire PSI warning alerted me to low tire pressure on my rear driver side tire (Falken 245/50/R20 - tires were on the vehicle when purchased in April 2023). I immediately turned on my hazard lights, lessened my speed, and carefully made my way to the shoulder hoping to exit the highway for assistance. The tire pressure dropped from 34 to 0 in a matter of seconds (I watched the PSI monitor in the dash display). I barely made it to the shoulder. A AAA technician [XXX] from A-Z Towing) changed my tire and noted that the tire may be defective after inspecting the tire, given the sidewall damage and no other obvious tire damage to cause the flat and that I had less than 4k miles on the vehicle. Internet searches yielded a recall for my exact vehicle and tires, my exact experience with sudden loss of tire pressure; yet my VIN was not included in the recall. I am concerned that the recall is not expansive enough and there may be other vehicles with defective tires driving unaware because their VIN was not identified. The recall may need to be more expansive and inclusive. I have an appointment with Subaru Hunt Valley today and have been in contact with Subaru of America - case [XXX] . Thus far, Subaru is not acknowledging my experience as part of the recall. I am fearful to drive my new car in that I worry the other three tires will rupture spontaneously. This is not the safety I expected when purchasing a new Subaru. I was on I-95 traveling at 55mph in the rain in the second from left lane when the tire PSI alert sounded. Thankfully, I acted immediately out of an abundance of caution and concern, since there was no reason for my tire to suddenly lose pressure it was alarming. I could have caused an accident and have been severely injured. I do not feel safe driving my vehicle knowing it has three other tires susceptible to the same issue. (Also filed complaint as to tires.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 7/16/2023 I was driving my 2023 Subaru Ascent on I-95 when the tire PSI warning alerted me to low tire pressure on my rear driver side tire (Falken 245/50/R20 - tires were on the vehicle when purchased in April 2023). I immediately turned on my hazard lights, lessened my speed, and carefully made my way to the shoulder hoping to exit the highway for assistance. The tire pressure dropped from 34 to 0 in a matter of seconds (I watched the PSI monitor in the dash display). I barely made it to the shoulder. A AAA technician [XXX] A-Z Towing) changed my tire and noted that the tire may be defective after inspecting the tire, given the sidewall damage and no other obvious tire damage to cause the flat and that I had less than 4k miles on the vehicle. Internet searches yielded a recall for my exact vehicle and tires, my exact experience with sudden loss of tire pressure; yet my VIN was not included in the recall. I am concerned that the recall is not expansive enough and there may be other vehicles with defective tires driving unaware because their VIN was not identified. The recall may need to be more expansive and inclusive. I have an appointment with Subaru Hunt Valley today and have been in contact with Subaru of America - case #[XXX] s far, Subaru is not acknowledging my experience as part of the recall. I am fearful to drive my new car in that I worry the other three tires will rupture spontaneously. This is not the safety I expected when purchasing a new Subaru. I was on I-95 traveling at 55mph in the rain in the second from left lane when the tire PSI alert sounded. Thankfully, I acted immediately out of an abundance of caution and concern, since there was no reason for my tire to suddenly lose pressure it was alarming. I could have caused an accident and have been severely injured. I do not feel safe driving my vehicle knowing it has three other tires susceptible to the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Falken ZIEX ZE001 A/S rear right tire. We were driving on the 14 freeway when suddenly the car began shaking and warning lights started going off. My husband kept the wheel steady and I saw our tire come off in a solid piece onto the freeway! We had not hit anything. We made it four lanes over to the right shoulder safely to see that we had no tire left! We waited for assistance and got the spare put on thank God as we had our child in car with us. We called our mechanic at Subaru and returned an hour to him to replace the tire. After several hours we drove past the same spot and the tire that had come Off was laying completely intact on the shoulder of freeway. No obvious cuts in it except it was off the wheel/rim. This is a brand new vehicle with just 2500 miles on it.