NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Subaru Crosstrek. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I DECIDED TO DRIVE FROM PHOENIX, AZ TO SAN DIEGO, CA WHEN ABOUT 200 MILES IN, MY ENGINE COMPLETELY SHUT OFF WHILE I WAS DRIVING ABOUT 85MPH DOWN THE HIGHWAY. THE ENTIRE TRIP MY CAR HAD BEEN FINE, THE GAS LIGHT HAD JUST COME ON ABOUT A MINUTE BEFORE, BUT MY CAR TOLD ME I HAD 50 MILES UNTIL I RAN OUT OF GAS. I HAD ABSOLUTELY NO WARNING OF THE ENGINE ABOUT TO SHUT OFF EXCEPT THAT AROUND THE SAME TIME THE GAS LIGHT CAME ON, MY AC QUIT WORKING. I WAS TRYING TO MESS WITH THE AC WHEN I SUDDENLY WENT FROM 85 TO 30MPH AND HAD TO PULL OFF IMMEDIATELY BECAUSE I REALIZED MY ENGINE HAD SHUT OFF. ONCE I PULLED OVER AND THE CAR WAS COMPLETELY STOPPED, THE CHECK ENGINE LIGHT CAME ON. I COULD NOT GET THE CAR RESTARTED SO I CALLED A TOW COMPANY TO TOW ME TO THE NEAREST TOWN. WHILE WAITING ON THE TOW TRUCK, I SAT IN MY CAR USING THE BATTERY TO CHARGE MY PHONE, SO I KNOW THE BATTERY WAS NOT DEAD. ONCE THE TOW TRUCK DRIVER ARRIVED HE TRIED TO START MY CAR AGAIN, BUT COULD NOT. ABOUT 24 HOURS LATER I HAD A FAMILY FRIEND COME TOW THE CAR BACK TO PHOENIX, AND HE WAS ABLE TO START THE CAR AND DRIVE IT ONTO THE TOW RAMP! I WAS STILL AFRAID TO DRIVE IT, AND WE TOWED IT DIRECTLY TO THE DEALERSHIP. THE DEALERSHIP WAS ABLE TO DRIVE IT THE NEXT DAY, DROVE IT FOR ABOUT 50 MILES AND SAID THEY COULD FIND NOTHING WRONG WITH IT. I HAVE NO IDEA WHAT HAPPENED, BUT I'M SCARED TO DRIVE MY CAR BECAUSE IF THE ENGINE WOULD HAVE SHUT OFF ON A BUSY INTERSTATE I COULD HAVE DIED. I HAD ONLY OWNED THE CAR FOR 10 DAYS BEFORE THIS HAPPENED, AND I HADN'T EVEN PUT 500 MILES ON IT. CURRENTLY THE DEALERSHIP IN PHOENIX HAS IT AND IS TRYING TO FIGURE OUT WHAT HAPPENED.
THE KEY GETS STUCK IN THE IGNITION AND THE POWER STAYS ON. I WAS TOLD TO MOVE THE STEERING WHEEL SLIGHTLY AND TRY AGAIN, THIS DOES NOTHING, THE CAR IS COMPLETELY LOCKED UP. TURNING OFF AND RE-STARTING DOES NOT WORK. THIS HAPPENED ONLY A FEW TIMES LAST MONTH, NOW ITS ALMOST EVERYDAY.
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MID HUDSON SUBARU (1715 U.S. 9, WAPPINGERS FALLS, NY 12590, (845) 296-1152) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS JULY 17, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ON TWO DIFFERENT OCCASIONS, THE ENGINE SHUT OFF UNEXPECTEDLY AND I HAD TO TURN OFF THE ENGINE AND RESTART THE CAR (PER INSTRUCTIONS ON THE NAVIGATION SCREEN). THE FIRST TIME I WAS ABLE TO CREEP TO THE SIDE OF THE ROAD & RESTART THE CAR. THE SECOND TIME, I WAS AT A STOP LIGHT AND WAS ABLE TO RESTART IT AT THAT TIME. I WAS TOLD THAT THE "RESTART BATTERY" WAS AT FAULT AND WAS NOT COVERED BY WARRANTY. THE CAR HAS 30,100 MILES ON IT AND IS 3 1/2 YEARS OLD (THE WARRANTY IS 36 MO OR 36,000 MILES. THE HYBRID BATTERY HAS A 5 YEAR WARRANTY BUT THE "RESTART BATTERY" ISN'T CONSIDERED PART OF THIS; EVEN THOUGH IT IS ONLY ON THE HYBRID CAR. MY MAIN CONCERN WAS THAT THE GAS ENGINE QUIT WITHOUT WARNING DUE TO THIS ISSUE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.
2015 SUBARU XV CROSSTREK LIMITED WITH AUTO CLIMATE CONTROLS AFTER SITTING FOR 3 DAYS I STARTED VEHICLE AND HAD NO HVAC CONTROL, VEHICLES HAS 80,000 MILES. I DISCONNECTED THE BATTERY AFTER DRIVING 80 MILES HOPING THE COMPUTER GLITCHED AND WOULD RESET THE CONTROLS, STILL NO CONTROL OF HVAC SYSTEM
I SPILLED 3-4 OUNCES OF COFFEE ON MY FRONT PASSENGER SEAT. A SHORT TIME LATER, THE SRS AIRBAG WARNING LIGHT APPEARED ON THE DASH AND MY PASSENGER SEAT WOULD NO LONGER RECOGNIZE THAT A PASSENGER WAS SEATED IN THE PASSENGER SEAT (PASSENGER AIRBAG OFF LIGHT WOULD NOT SWITCH TO ON WHEN A PASSENGER WAS SEATED). I CALLED MY LOCAL SUBARU DEALERSHIP AND I WAS TOLD THAT THE PASSENGER SENSOR IN THE PASSENGER SEAT WAS VERY SENSITIVE AND THAT MOISTURE COULD INTERFERE WITH IT AND DISABLE THE PASSENGER AIRBAG UNTIL THE SENSOR DRIES. APPARENTLY THIS HAPPENS FREQUENTLY. THIS SEEMS EXTREMELY DANGEROUS IN ANY CAR, BUT ESPECIALLY A SUBARU WHICH IS MARKETED AS AN "OUTDOORS" OR "ADVENTURE" CAR WHERE WET PEOPLE/DOGS/EQUIPMENT COULD REGULARLY BE IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS RUNNING AND STATIONARY WHEN THE WARNING LIGHT APPEARED ON MY DASH.
MY CAR HAS BEEN LEAKING FOR A LONG WHILE NOW. I DIDN'T EXPECT IT TO HAPPEN BUT WHEN RECENTLY I SAW SMALL DROPS OF OIL, I TOOK IT TO MY LOCAL DEALERSHIP. THEY SAID MY CAM BOX SEAL WAS LEAKING AND THEN I WENT INTO MORE RESEARCH. I FOUND OUT THAT THIS IS ACTUALLY A COMMON ISSUE FROM MY FELLOW CROSSTREK OWNERS. THIS ISNT ACCEPTABLE AT ALL BECAUSE THIS DOESNT MAKE THESE RELIABLE ANYMORE. IT'S NOW A HEADACHE AND TROUBLE ON THE ROAD. THIS ISSUE SHOULD BE THOUGHT OVER IN RESPECT TO US THE CONSUMERS. THE CROSSTREK ARE A VERY POPULAR CAR THAT PEOPLE LOVE INCLUDING ME BUT THIS PROBLEM GIVES EVERYONE OF US TO COMPLAIN TO HAVE IT FIXED.
TAKATA RECALL FOR THE PAST YEAR I HAVE BEEN CHECKING MY MOTOR OIL AND REFILLING AS NEEDED. LEARNING TO BE A CAR MECHANIC IS ONE OF MY HOBBIES THAT I LIKE TO DO. IN DOING SO, I ALWAYS CHECK MY CAR AND MAKE SURE ITS UP AND RUNNING WITH NO ISSUES. I HAVE CONSTANTLY NOTICE THAT THERE WAS SOME OIL UNDER THE ENGINE WHETHER OLD OR FRESH. THEN JUST RECENTLY I WENT TO MY LOCAL SUBARU DEALERSHIP TO FINALLY GET TO THE BOTTOM OF IT. AS A RESULT I LEARNED THAT THE CAM BOX SEAL IS LEAKING. I THEN DID MY RESEARCH ON IT AND FOUND OUT THAT IT'S A COMMON ISSUE AMONG OTHER SUBARU OWNERS AND THAT OTHER CAR BRAND USES GASKETS IN WHICH IT LASTS LONGER. IN MY VIEW, OTHER OWNERS MAY NOT KNOW HOW OR WHEN TO CHECK UNDER THEIR CAR FOR THESE KIND OF ISSUES AND THIS CAN LEAD TO THE ENGINE NOT HAVING ENOUGH OIL TO BURN AND BREAKING DOWN OR SIMILAR SITUATIONS. IT MAY NOT BE A SHORT TERM EFFECT BUT IF IT CAN BE PREVENTED IT SHOULD BE.
I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND THE SEAT FORWARD. I'VE MOVED THE COLUMN TO THE NEXT SETTING HIGHER AND BELIEVE THIS PROBLEM IS NOW UNLIKELY TO RECUR. THE LOWEST COLUMN POSITION SHOULD BE ELIMINATED . DANGEROUS!!
FROM A STOP OR AT LOW SPEEDS, WHEN YOU PRESS THE GAS PEDAL THERE IS A DELAY OF APPROXIMATELY 1.5 SECONDS BEFORE THE ENGINE RESPONDS. THIS IS PARTICULARLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC FROM A DRIVEWAY, OR IF YOU NEED TO QUICKLY MANEUVER TO AVOID A COLLISION. SUBARU TECHNICIANS HAVE INSPECTED THE VEHICLE, AND THEY SAY NOTHING IS WRONG MECHANICALLY. I BELIEVE THIS IS A FLAW IN THE ECM PROGRAMMING. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH VARIOUS MODELS OF SUBARU. THERE ARE SEVERAL AFTERMARKET DEVICES WHICH CLAIM TO FIX THIS BY CONNECTING TO THE OBDII PORT AND CHANGING THE PROGRAMMING SO IT MATCHES THE ACCELERATOR PEDAL LINEARLY. ONE SUCH DEVICE IS HTTPS://WWW.SPRINTBOOSTERSALES.COM/SUBARU I SHOULD NOT HAVE TO RELY ON AN AFTERMARKET ACCESSORY TO ADDRESS A CRITICAL SAFETY ISSUE.
EXPERIENCING TROUBLE REMOVING IGNITION KEY, AND GETTING WORSE OVER TIME. I MUST START THE VEHICLE A FEW TIMES, PLACE IT IN REVERSE THEN RETURN TO PARK. THEN I AM ABLE TO REMOVE THE IGNITION KEY. THE VEHICLE ONLY HAS 66000 MILES. THIS IS CERTAINLY NOT NORMAL WEAR AND TEAR.
WHEN STARTING THE VEHICLE, THE ABS, HILL ASSIST, AND VEHICLE DYNAMICS CONTROL LIGHTS ALL LIGHT UP AND LOCK DOWN THE CAR. WILL CONTINUE TO DRIVE BUT THE NEXT TIME THE CAR IS STARTED, IT MAY NOT BACK UP OR GO IN DRIVE AGAIN.
MY CAR BECAME STUCK IN PARK DUE TO A DEFECTIVE BREAK LIGHT SWITCH. THE DEALERSHIP TOLD ME TO HAVE IT TOWED, BUT LUCKILY I CHECKED THE INTERNET AND LEARNED I HAD TO OVERRIDE THE SYSTEM BY STICKING A BOLT INTO A PORT ON THE GEAR SHIFT PANEL. APPARENTLY THIS IS A KNOWN ISSUE. I KNOW SEVERAL PEOPLE PERSONALLY WHO HAVE ALSO HAD THIS PROBLEM, AND THE DEALERSHIP WAS FAMILIAR WITH IT. IT IS INCREDIBLY FRUSTRATING TO BE STUCK IN A PARKING LOT UNABLE TO DRIVE YOUR CAR WHEN ITS AN ISSUE THAT COULD EASILY BE PREVENTED. IT WAS A 100+ DEGREE DAY AND LUCKILY I WAS IN TOWN. BUT HAD I BEEN STUCK OUT AT A TRAILHEAD OR OTHERWISE OUT OF CELL SERVICE THIS COULD BE A SERIOUS SAFETY ISSUE.
I HAVE A 2015 CROSSTREK THAT HAS 31,000 MILES ON IT AND I HAVE BEEN HAVING AN ISSUE WHEN PUTTING THE CAR IN PARK THAT YOU CAN NOT TURN THE KEY TO THE OFF POSITION TO SHUT THE CAR DOWN. I HAVE HAD TO PLAY WITH THE SHIFTER PUTTING THE CAR IN REVERSE AND THEN IN PARK AGAIN HOPING THIS TIME I CAN TURN THE CAR OFF. TAKING THE CAR BACK TO THE DEALER. THESE CARS NEED TO BE RECALLED AND FIXED AT SUBARU'S EXPENSE, CLEARLY THEY HAVE ISSUES.
CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME VEHICLE 6 MONTHS AGO. CAR DIED ON FREEWAY TRAVELING 75MPH, RPM'S REVVED, GOT SAFELY TO SHOULDER. VEHICLE TOWED. CAR STARTED NEXT MORNING AND NO ERROR CODES FOUND. EVEN MORE COMPELLING, THE ENGINE DIED 3 OTHER TIMES WHILE DRIVING AT LEAST 45MPH, SAME SENSATION OF ENGINE GOING INTO LOWER GEAR, RPM'S INCREASED TO 5000+, CAR DIES, ELECTRICAL WORKS. CAR WAS ABLE TO RESTART AFTER 10-15 MINUTES OF REST. THESE 3 INCIDENTS ARE NOT DOCUMENTED BECAUSE I WAS NOT TOWED AND DID NOT TAKE THE VEHICLE IN FOR SERVICE. I WISH I HAD. I AM REPORTING FOR THE MOST RECENT INCIDENT OF 8/9/2018. (I FEEL LIKE I'M SHOUTING WITH ALL CAPS. I AM SHOUTING BECAUSE THIS NEEDS TO BE FIXED!)
SOMETIMES WHEN PUSHING THE BRAKE PEDAL THE ABS LIGHT COMES ON AND WILL NOT ALLOW THE CAR TO SHIFT FROM PARK. OTHER TIMES MAY COME ON WHILE DRIVING. THE CAR ONLY HAS 25K MILES ON IT. I DON'T WANT TO DRIVE ANYWHERE AND GET STUCK THERE NOR DO I NEED A BRAKE PROBLEM IN SNOW AS I LIVE IN NEW YORK STATE. AFTER READING ONLINE IT SEEMS TO BE NOT AN UNCOMMON ISSUE BUT MORE IMPORTANTLY IT IS A SAFETY ISSUE. AFTER SHUTTING THE CAR ON AND OFF MULTIPLE TIMES THE ABS LIGHT GOES OUT AND THE CAR IS THEN ABLE TO SHIFT. AGAIN I DON'T NEED TO WORRY ABOUT MY PERSONAL SAFETY OR SAFETY OF THE PASSENGERS IN MY CAR.
THE KEY GET REMAIN STUCK IN THE IGNITION AFTER DRIVING. FOR A SIGNIFICANT AMOUNT ABOUT OF TIME. BASED FEEDBACK FROM THE DEALER THIS IS BEING REPORTED IN MANY SUBARU VEHICLES. THE PROBLEM IS SUGGESTED TO BE AN ELECTRICAL PROBLEM AND NOTHING SPECIFIC WITH THE KEY.
DRIVER AND PASSENGER WINDOWS NOT FUNCTIONING NORMALLY AFTER 38,000 MILES. DRIVER SIDE WILL AUTO DOWN, BUT WILL ONLY ROLL UP A FEW INCHES AT A TIME. PASSENGER SIDE WINDOW CONTROLS FAIL ON DRIVER SIDE BUT DOWN FUNCTIONALITY WORK ON PASSENGER SIDE HOWEVER UP FUNCTION FAILS AND WINDOW STAYS STUCK OPEN.
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK HYBRID. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROTTEN EGG ODOR EMERGING FROM THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BATTERY WAS LEAKING. THE VEHICLE WAS TAKEN TO SUBARU OF GLENDALE (308 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE STOP AND GO BATTERY WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1-32989483270. THE MANUFACTURER PROVIDED A FREE BATTERY REPLACEMENT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.
REAR VIEW MIRROR FELL OFF THE WINDSHIELD IN 2018 LEAVING A LARGE AREA OF BROKEN GLASS I MADE CONTACT WITH THE DEALERSHIP AND WAS ADVISED THAT I WOULD HAVE TO CONTACT MY INSURANCE COMPANY. I HAD THE WINDSHIELD REPLACED. IT FELL OFF AS I WAS DRIVING AND WAS ADJUSTING THE MIRROR. *TR
I WAS PULLING INTO A PARKING SPACE AND THE CAR TOOK OFF LIKE A ROCKET!.I HEARD THE ENGINE ROARING IT JUMPED THE CURB, SPED ABOUT 15 FEET THROUGH THE GRASS, I SLAMMED ON THE BRAKES, JUST MISSED A TREE, AND THE CAR STOPPED.
TRAVELING ON WESTBOUND I-74,8:30 PM 02/10/2018 APPROXIMATELY 63MPH,CAR ON CRUISE CONTROL WHEN THE CAR LOST POWER,FELT LIKE TRANSMISSION SLIPPING,ENGINE REVS TO 8000 RPM.LUCKILY,LITTLE TRAFFIC,PULLED CAR TO RIGHT SHOULDER.TURNED KEY OFF,CAR WOULD NOT RESTART.CALLED WRECKER AND TOWED CAR TO BUSAM SUBARU IN FAIRFIELD,OH.VERY FORTUNATE THAT PEOPLE ON 74 WERE NOT KILLED WHEN CAR LOST POWER,VERY SERIOUS SAFETY ISSUE INVOLVED HERE.CAR LOST POWER DRIVING IN A STRAIGHT LINE,ON CRUISE CONTROL OVER RELATIVELY LEVEL TERRAIN.BUSAM WILL BE NOTIFIED TOMORROW MORNING THE CAR HAS BEEN TOWED TO THEIR LOT AND HOPEFULLY THEY CAN FIND OUT WHAT HAS HAPPENED.NEGLECTED TO SAY THE CROSSTREK HAS APPROX. 32000 MILES AND UP TO THIS,HAS NEVER PRESENTED ANY ISSUES.
TL* THE CONTACT OWNS A 2015 SUBARU CROSSTREK. WHILE DRIVING 65 MPH, THE EYESIGHT DRIVER ASSIST SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE HOME, TURNED OFF AND RESTARTED THE VEHICLE, AND THE INDICATOR DIMMED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BERTERA SUBARU OF HARTFORD (111 WESTON ST, HARTFORD, CT 06120, (888) 865-1393) WHERE IT WAS DIAGNOSED THAT THE EYESIGHT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
DURING THE MORNING AND SOMETIMES IN THE AFTERNOON AS I START THE VEHICLE THE STEERING LIGHT COMES ON AND THE VEHICLE IS NOT ABLE TO BE STEERED. THIS HAS HAPPENED MULTIPLE TIMES AND I BROUGHT IT TO THE SUBARU DEALERSHIP BECAUSE THE VEHICLE IS STILL UNDER MANUFACTURES WARRANTY. LAST WEEK THE DEALERSHIP CALLED AND STATED IT WAS REPAIRED, I HAVE ALL THE RECORDS. AS MY PREGNANT WIFE AND I GOT INTO THE VEHICLE I STARTED THE CAR TO LEAVE AND THE STEERING LIGHT WAS ON AGAIN, AND I COULD NOT STEER THE VEHICLE. I AM NOW VERY AFRAID THIS WILL HAPPEN WHILE I AM DRIVING. I HAVE NOT CONFIDENCE IN THE CAR AND THE DEALERSHIPS ABILITY TO FIX THE ISSUE AND THE VEHICLE SITS AT THE SUBARU DEALERSHIP IN ROSEVILLE CA CURRENTLY. ON ALL OCCASIONS THE VEHICLE WAS STATIONARY, BUT THERE ARE INCIDENTS WHERE OTHER SUBARU DRIVES HAVE EXPERIENCED THIS ISSUE WHILE DRIVING. I HAVE MANY RECORDS THAT CAN BE REVIEWED.
ENGINE STALLED WITHOUT WARNING WHILE DRIVING ON HIGHWAY: I HAD BEEN DRIVING FOR ABOUT AN HOUR AND A HALF WHEN MY LOW FUEL WARNING LIGHT CAME ON, WHICH MEANT I STILL HAD 70 MILES LEFT UNTIL EMPTY. ALMOST IMMEDIATELY AFTER, WHILE DRIVING ON THE HIGHWAY IN THE MIDDLE LANE, MY ENGINE MADE A REVVING NOISE AND MY CAR LOST POWER (PRESSED GAS PEDAL, BUT NOTHING HAPPENED). PRIOR TO THAT, THE CAR DROVE NORMALLY. THANKFULLY, I WAS ABLE TO EXIT OFF OF THE HIGHWAY, AT A SNAIL'S PACE, AND PULL INTO A PARKING LOT AND AS SOON AS I DID, THE CAR DIED AND ALL OF THE LIGHTS ON THE DASH CAME ON. RADIO STILL WORKED. NO WARNING LIGHTS CAME ON BEFORE THE CAR LOST POWER, EXCEPT FOR THE LOW FUEL LIGHT. I TRIED TO RE-START THE CAR, BUT THE ENGINE DID NOT TURN OVER. I HAD TO CALL A TOW TRUCK AND BY THE TIME THE TOW TRUCK ARRIVED THE CAR STARTED NORMALLY. I DID NOT FEEL SAFE DRIVING THE CAR AND HAD IT TOWED TO A DEALERSHIP. DEALERSHIP SAID THAT THE CODE FOR CAR RUNNING TOO LEAN HAD COME ON. AFTER PUTTING THE CAR THROUGH A SERIES OF TESTS, THEY DETERMINED THAT IT MUST HAVE BEEN BAD GAS PUT INTO THE TANK. AFTER SEEING NUMEROUS COMPLAINTS FOR THE 2015 FORESTERS AND CROSSTREKS WITH IDENTICAL SITUATIONS, I DO NOT BELIEVE THAT GAS WAS THE CULPRIT. . I HAVE OWNED VARIOUS CARS OVER THE YEARS AND THE ONLY THING THAT BAD GAS CAUSED WAS SPUTTERING. I BOUGHT A NEW CAR SO THAT I HAVE PEACE OF MIND WHILE DRIVING 80 MILES ON A BUSY HIGHWAY EVERY DAY. I NO LONGER HAVE THAT PEACE OF MIND AND INSTEAD WONDER IF MY TWO YEAR OLD CAR WILL LOSE POWER AGAIN, BUT UNDER DIFFERENT CIRCUMSTANCES. WILL IT HAPPEN AT NIGHT WITH NOWHERE TO PULL OVER WITH A TRACTOR TRAILER BEARING DOWN ON ME? SINCE THE INCIDENT, CAR NOW HAS ACCELERATION PROBLEMS AT LOW SPEEDS; FEELING LIKE IT WILL STALL WHEN PRESSING THE GAS PEDAL, BUT IT DOES NOT ACTUALLY STALL. CAR HAS BEEN AT DEALERSHIP SEVERAL TIMES AND THEY CANNOT REPEAT THE PROBLEM.
I HAVE RANDOM BUT CONSISTENT PROBLEMS WITH MY 2015 SUBARU CROSSTREK IN REGARDS TO THE CVT, STALLING AND ACCELERATION ISSUES. I HAVE COMPLAINED TO THE DEALERSHIP ON MANY OCCASIONS. WHEN COMING TO A STOP AND THEN ACCELERATING AGAIN IT FEELS AS IF THE CAR IS ABOUT TO STALL AND IN SOME SITUATIONS I FELT IT DID FOR A SECOND. ITS A VERY FRIGHTENING SITUATION WHEN MERGING INTO TRAFFIC OR DRIVING DEFENSIVELY AND THE CAR JUST DOESN'T RESPOND. I HAVE COME VERY CLOSE TO BEING HIT BECAUSE THE CAR DID NOT RESPOND. ANOTHER WAY TO EXPLAIN IT IS THIS: WHEN STARTING FROM A COMPLETE STOP, ITS LIKE THE CAR SHIFTS FROM 1ST TO 4TH IN A SPLIT SECOND AND THE CAR FAILS TO ACCELERATE AND IT TAKES ABOUT 5 SECONDS FOR THE CAR TO RESPOND AND SLOWLY PICK UP SPEED LIKE IT WAS ACCELERATING STARTING IN THE WRONG GEAR (4TH). I HAVE BEEN DEALING WITH THIS FOR OVER 2 YEARS NOW AND I'D LIKE TO GET THIS FIXED ASAP. PLEASE ISSUE A RECALL FOR THESE CVTS AND HAVE THE MANUFACTURER FIX THEM. JUST EXTENDING THE WARRANTY TO 100K DOES NO GOOD BECAUSE I BROUGHT IT TO THE DEALERSHIP LAST WEEK AND TIMES BEFORE AND THEY DIDN'T FIX ANYTHING, THEY JUST COLLECTED DATA AND SENT IT TO SUBARU BUT I STILL HAVE THE ISSUE. I ALSO NOTICED THE PROBLEM MORE PROMINENT WHEN THE WEATHER IS WARMER WHICH LEADS ME TO ALSO SUSPECT AN AIR/FUEL ISSUE OR SOMETHING ELSE ADDING TO THE PROBLEM.
AT 37,801 MILES, THE BRAKE SWITCH COMPONENT FAILED ON MY 2015 SUBARU XV CROSSTREK. THE HILL ASSIST, ABS, AND TRACTION CONTROL LIGHTS ALL CAME ON. WHEN I PARKED THE VEHICLE AND SHUT IT OFF, IT REFUSED TO COME OUT OF PARK, LEAVING THE VEHICLE STRANDED. THIS APPEARS TO BE A KNOWN ISSUE WITH THIS PART, HOWEVER, THERE IS NO RECALL AT THIS TIME.
THE BRAKE SWITCH FAILED CAUSING THE VEHICLE TO BE STUCK IN PARK. SUBARU HAS A RECALL ON THE BRAKE SWITCH, BUT MY CAR IS NOT COVERED UNDER THAT RECALL. RECALL 15V366000. THIS IS A KNOWN PROBLEM WITH SUBARU AND THE DEFECT SHOULD BE COVERED.
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO REMAIN AT THE DESIRED SPEED AND INCREASED SPEED SUDDENLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TUCSON SUBARU, 4901 N ORACLE RD, TUCSON, AZ 85704, (520) 422-2111) WHO REPLACED THE CRUISE CONTROL SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
WHEN THE CAR IS STOPPED AND BEGINNING TO PROCEED AGAIN, IT WILL BUCK, STAGGER SOMETIMES SLAM INTO GEAR, SOMETIMES THE GEAR DOESNT ENGAGE, WHEN I AM APPLYING BRAKES IT WILL ALSO HAPPEN JUST ABOUT STALLING OR IT WILL JUMP FORWARD- THIS HAPPENS ON ALL ROADS AND MY DRIVEWAY. No airbag failure, was replaced in 2018.
EVERY FEW MONTHS THE ENGINE DROPS TO AN IDLE STATE FOR AT LEASE ONE SECOND JUST AFTER ACCELERATOR PEDAL IS PRESSED. SO WHEN EXPECTING POWER FOR URGENT ACCELERATION, THERE IS INITIAL MOMENTARY POWER, PROPELLING THE CAR ONTO A BUSY ROAD, FOR EXAMPLE, THEN ENGINE RPM DROPS TO IDLE AND CAR STOPS ACCELERATING FOR A SECOND OR MORE BEFORE POWER STARTS TO RETURN. THIS USUALLY WILL OCCUR SEVERAL TIMES OVER THE COURSE OF A FEW DAYS AND THEN CLEARS UP BY ITSELF FOR ANOTHER FEW MONTHS BEFORE THE HAZARD REOCCURS. RETURNED TO THE DEALERSHIP NUMEROUS TIMES AND THEY SAY IF THE MECHANIC CAN'T REPEAT THE PROBLEM, THERE IS NOTHING SUBARU CAN DO. THE CAR HAS EXHIBITED THIS PROBLEM SINCE NEW. AT ONE POINT I FOUND THAT IT SEEMED THAT CELL PHONE EMI COUPLING INTO THE CAR'S WIRING HARNESS HAD MADE THE PROBLEM WORSE. IN THAT CASE THE ENGINE WOULD DROP TO AN IDLE FOR UP TO THREE SECONDS AND WOULD OCCUR MORE FREQUENTLY. TO DATE NO COMPONENTS HAVE BEEN REPLACED BY SUBARU. AT THIS POINT I WOULD LIKE SUBARU TO BUY BACK THE CAR BECAUSE OF THIS CYCLICAL SAFETY HAZARD, WHERE THE ENGINE UNEXPECTEDLY YET INFREQUENTLY DROPS TO AN IDLE STATE. I'VE GOT ABOUT 21 PAGES OF EMAIL CORRESPONDENCE WITH SUBARU REGARDING THIS PROBLEM AND AND THEY HAVE YET TO OFFER ANY PLAN OF ACTION.
EVER SINCE THE FIRST BATTERY DIED AFTER A COLD WINTER, THE CAR HAS BEEN DRAINING THE BATTERY ON IT'S OWN MANNER. CURRENTLY, ONCE AWHILE, I WILL NOTICE IT DRAINS MUCH MORE OVERNIGHT THAN NORMAL, AND IF LEFT UNUSED 3-5 DAYS, THE CAR BATTERY WILL BE COMPLETELY DRAINED. COMMUNICATED WITH THE DEALER AND SUBARU, BUT CONSIDER THE CAR HAS NO ISSUE AND DETERMINED THAT IT WAS MY FAULT THAT I MUST BE NOT DRIVING ENOUGH. THE FIRST BATTERY LASTED FROM 9/2015 TO 2/2017, BEEN DRIVING UNDER SAME METHOD, BEHAVIOR, AND CONDITION BEFORE THE DEATH OF FIRST BATTERY AND AFTER. HOWEVER, EVEN SINCE THE CHANGE OF THE BATTERY, THE ISSUE EXIST AND NEVER FIXED BY DEALER. A GOOD NOTE IS THAT A TOWING COMPANY PERSON HAD A SAME CAR WITH SAME ISSUE, IT WAS FIXED BY REPLACING THE BATTERY CONTROL BOARD OR SUCH. HOWEVER, SUBARU AND DEALER DIDN'T THINK THAT MAY BE THE POSSIBLE CAUSE. IN THIS MANNER OF THE CAR, I CAN NOT TRUST THE CAR TO KEEP DRIVING SAFELY, OR MAYBE IT WILL NOT TURN BACK ON AFTER A TRIP INTO MOUNTAIN ROAD AND STOPPED FOR A BREAK TIME. BATTERY IS THE KEY PART TO KEEP THE ENGINE FIRING AND RUNNING. IF IT DIED IN THE MIDDLE OF DRIVING, THIS ISSUE MAY CAUSE DEATH. THE CAR HAD DIED IN VARIES LOCATION. SUCH AS HOME DRIVEWAY, HOME GARAGE, AIRPORT PARKING LOT, AND PUBLIC LOCATIONS. YESTERDAY, THE CAR JUST DIED AGAIN INSIDE THE HOUSE GARAGE. IF NEEDED, I CAN BE REACH ANY TIME WITH MY PHONE. I JUST WANT MY CAR ISSUE BEING TAKEN CARE OF, AND SUBARU TO SEE THE ISSUE BEFORE ANYONE GET KILLED.
WHILE ON A VERY SLIGHT DOWNSLOPE, WITH THE TRANSMISSION IN PARK, THE VEHICEL ROLLED DOWN THE HILL WITH NO ONE IN IT. HAD I BEEN STANDING IN FRONT OF IT, I WOULD HAVE BEEN RUN OVER.
AS DRIVER WAS PARKING IN FRONT OF HER HOME, VEHICLE ACCELERATED IN RESPONSE TO BRAKING AND RAMMED INTO FRONT PORCH, ABOUT 60 FEET AWAY. DESPITE FORCE OF COLLISION, NO AIRBAGS DEPLOYED.
AFTER REMOVING CAR FROM GARAGE, WHILE SLOWLY DRIVING UPHILL IN ALLEY (LESS THAN 15 MPH ), CAR ACCELERATED ON ITS OWN WHILE MY RIGHT FOOT WAS IN THE AIR ON THE WAY TO BRAKE TO SLOW DOWN FOR A TURN. THE CAR MOVED & SOUNDED AS IF ACCELERATOR HAD BEEN DEPRESSED, BUT IT WASN'T BY THE DRIVER! I WAS ABLE TO STOP THE CAR WITH THE BRAKE, BUT UNINTENDED ACCELERATION CAUSED CAR TO OVERSHOOT WHERE I WANTED IT TO GO BY SEVERAL FEET. IT DIDN'T COLLIDE WITH ANYTHING. I HEARD A "THUNK" BELOW CAR A COUPLE OF SECONDS BEFORE THE ACCELERATION. I BROUGHT CAR TO DEALER AT EARLIEST APPOINTMENT - OCT. 11. THEY SUGGESTED IT WAS THE CONTINUOUS VARIABLE TRANSMISSION. I KNEW CAR WELL ENOUGH TO KNOW WHAT I EXPERIENCED WAS NOT HOW CVT OPERATES & INSISTED ON SPEAKING TO SUPERVISORS. THEY HELPED ME OPEN AN INVESTIGATION BY SUBARU. I GAVE SUBARU WRITTEN CONSENT TO ACCESS THE CAR'S BLACK BOX. THEIR INSPECTOR (FROM BOSCH AUTOMOTIVE SERVICES) DOWNLOADED BLACK BOX & CAR'S OTHER COMPUTERS, PERFORMED A PHYSICAL INSPECTION & TEST DROVE. HE SAID IT WAS UNLIKELY TO BE CAUSED BY CVT OR THE CRUISE CONTROL, & FOUND NO DAMAGE UNDER CAR. ON 11/10/16, I GOT E-MAIL FROM SUBARU THAT NO DEFECTS WERE FOUND, NO DIAGNOSTIC TROUBLE CODES WERE STORED, & "THE VEHICLE IS OPERATING AS DESIGNED." I CALLED THE SIGNER, WHO STATED THE "IMPACT OF THE ACCELERATION WAS NOT ENOUGH TO STORE." SHE REFUSED TO PROVIDE ME COPIES OF THE COMPUTER PRINTOUTS OR ANY OTHER DOCS FROM INVESTIGATION, CLAIMING THEY ARE PROPRIETARY TO SUBARU, EVEN THOUGH THE DATA, AS PART OF CAR, BELONGS TO ME! WHILE CAR WAS OUT OF SERVICE OVER 30 DAYS, LEMONLAW DIDN'T TAKE CASE AS NO DEFECT WAS FOUND. I UNDERSTAND INTERMITTENT ELECTRONIC THROTTLE CONTROL PROBLEMS DON'T LEAVE DTC CODES. DON'T KNOW IF I CAN TRUST THIS CAR, AS MALFUNCTION'S CAUSE WAS NEVER FOUND. NHTSA SHOULD ISSUE REGS ON ELECTRONIC THROTTLE CONTROL SAFETY AS OWNERS CAN'T SUE!
ON MONDAY 09/05/2016 IN GETTYSBURG, PA ON A FLAT SURFACE THE ABS WARNING LIGHT, HILL ASSISTANCE WARNING LIGHT, AND VEHICLE DYNAMICS CONTROL INDICATOR LIGHT FLASHED ON MY SCREEN. I PULLED OVER AND TURNED OFF THE VEHICLE TO READ THE MANUAL REGARDING THE WARNINGS AS INDICATED ON THE MESSAGE I RECEIVED. WHEN I RESTARTED THE VEHICLE ALL THE WARNING INDICATOR LIGHTS DISAPPEARED. ON 09/07/2016 THE SAME WARNING LIGHTS AND MESSAGES APPEARED. I TOOK THE VEHICLE TO WHERE WE PURCHASED IT USED AND THEY ADVISED THEY WILL CONTACT ME. I ALSO STOPPED AT THE LOCAL SUBARU DEALER AND INFORMED THEM OF MY CONCERNS. THEY ADVISED IT COULD BE THE BRAKE LIGHT SWITCH BUT UNSURE WITHOUT RUNNING THE DIAGNOSTICS TEST. THEY ALSO ADVISED ANOTHER CROSSTREK CAME IN WITH THE SAME ISSUE AND THE CONSUMER WAS UNABLE TO GET THE VEHICLE OUT OF PARK. SO FAR I HAVEN'T HAD ANY FURTHER ISSUES BUT I AM CONCERNED MY BRAKES MAY FAIL CAUSING AN ACCIDENT.
JANUARY 1ST 2016 DRIVING BACK TO MIAMI FROM NORTH CAROLINA ON THE FLORIDA TURNPIKE AND NEAR KENDALL/MIAMI AT APPROXIMATELY 40 MPH THE GAS PEDAL STOPPED WORKING WHILE THE CAR WAS STILL ON, NO RED LIGHTS ON THE DASH BOARD, AND AFTER A FEW SECONDS THE ENGINE SHUT OFF. I WAS IN THE MIDDLE OF A CONSTRUCTION AREA AT NIGHT, IN THE POURING RAIN STOCK IN THE MIDDLE OF THE HIGHWAY. FORTUNATELY A PASSING BY STATE FARM ROAD ASSISTANCE TRUCK SAW ME AND CAME TO MY AID PUSHING ME TO THE SIDE OF THE ROAD. AFTER HOUR AND MANY ATTEMPTS THE ENGINE STARTED AND I CONTINUED DRIVING WITHOUT A PROBLEM. AUGUST 7TH 2016 DRIVING BACK TO MIAMI FROM NORTH CAROLINA ON THE FLORIDA TURNPIKE JUST SOUTH OF JUPITER FLORIDA AT APPROXIMATELY 70 MPH, SAME THING HAPPENED AGAIN; WHILE ON THE LEFT LANE THE GAS PEDAL STOPPED WORKING, ENGINE STILL ON, NO RED LIGHTS ON THE DASH BOARD AND SECONDS LATER ENGINE SHUT OFF. I WAS ABLE TO CRUISE TO THE RIGHT SIDE AND AFTER DOZENS OF ATTEMPTS AND AN HOUR AND 15 MINUTES THE ENGINE STARTED AND I CONTINUED DRIVING WITHOUT A PROBLEM. BOTH INCIDENTS HAVE HAPPENED AFTER THE VEHICLES HAS BEEN DRIVING 10 PLUS HOURS. I TRAVEL TO NORTH CAROLINA BY MYSELF OFTEN AND THIS PROBLEM IS VERY DANGEROUS. I HAVE BEEN VERY LUCKY SO FAR THAT NO ONE HAS REAR ENDED ME YET BUT CAN'T GUARANTEE I WILL BE SO LUCKY NEXT TIME DRIVING AMONG 18 WHEELERS AT HIGH SPEEDS ON THE FL TURNPIKE AND I-75. I TOOK THE 1ST INCIDENT AS A ONETIME THING BUT OBVIOUSLY IT IS NOT; THE VEHICLE HAS BEEN AT SUBARU OF PEMBROKE PINES FOR A COUPLE OF DAYS BUT SO FAR THEY HAVE NOT FOUND ANYTHING WRONG.
ENGINE SHUT OFF WITHOUT WARNING WHILE RUNNING. FIRST TIME THE VEHICLE WAS RUNNING AND STOPPED AT A TRAFFIC LIGHT WHEN IT COMPLETELY SHUT OFF. NO CHECK ENGINE LIGHT OR OTHER WARNING LIGHTS TO INDICATE A PROBLEM. THE VEHICLE THEN IMMEDIATELY RESTARTED WITH NO ISSUE. A WEEK LATER (AFTER NUMEROUS PROBLEM FREE TRIPS), THE ENGINE SHUT OFF AGAIN WITHOUT WARNING WHILE DRIVING 35 TO 40 MPH DOWN THE ROAD. WAS ABLE TO COAST TO THE SIDE. AGAIN IT RESTARTED WITHOUT PROBLEM, BUT THE ENGINE DID NOT SPUTTER OR GIVE ANY OTHER INDICATION IT WAS ABOUT TO SHUT OFF. AGAIN, NO WARNING LIGHTS ON THE DASH INDICATING A PROBLEM. FOLLOWING BOTH TIMES THE ENGINE CUT OFF WITHOUT WARNING, THE NEXT TIME THE CAR WAS SHUT OFF AND THEN A RESTART WAS ATTEMPTED, THE KEYLESS IGNITION WOULD NOT WORK BUT AFTER SEVERAL ATTEMPTS, THE GREEN LIGHT WOULD APPEAR IN THE PUSH START BUTTON AND THE CAR WOULD START. CAR HAS BEEN AT THE DEALER FOR OVER 20 DAYS. THEY HAVE INDICATED THE PROBLEM HAS HAPPENED MULTIPLE TIMES TO A MECHANIC BUT THEY CANNOT DETERMINE THE CAUSE.
BRAKES HAVING SEVERE PUSH BACK ON BRAKE PEDAL. OR SEVERE OSCILLATION IN BRAKE PEDAL WHEN PRESSED ON ICY ROADS OR SNOWY ROADS VERY HARD TO USE BRAKES BECAUSE OF SEVERE BRAKE OSCILLATION IN PEDAL VERRY UNSAFE ON ICE OR SNOW NEW CAR 10,000 MILES WE NEED A RECALL ASAP .DRIVING COMING TO A STOP
I WAS DRIVING MY CAR ON I-405 NORTH BOUNT WHEN THE ENGINE FALTERED . I KEPT ACCELERATEING BUT THE CAR LOST SPEED AND MADE A HI RAVING SOUND . I WAS REALLY SCARED AS THE CARS BEHIND HAD TO REDUCE SPEED FAST TO PREVENT REAR ENDING ME . I EXITED THE 405 FREEWAY ON BURBANK - I CONTUNED HOME TO NORTH HOLLYWOOD AT A VERY SLOW SPEED , UNDER 10MPH . WITH MY HAZARD LIGHTS ON . IT WAS A FRIGHTENING EXPERIENCE . THE NEXT DAY MY HUSBAND TOOK IT TO THE DEALER WITH THE SAME DIFFICULTIES .
BATTERY FAILURE AT 4000 MILES
SUNROOF EXPLODED WHILE I WAS DRIVING 60 MPH ON THE HIGHWAY. I HEARD A LOUD BOOM, LIKE A GUN FIRING, AND THEN GLASS FLYING EVERYWHERE. GLASS WENT IN MY EYES, ON MY HEAD, DOWN MY JACKET, ALL OVER IN THE CAR, AND ALL OVER THE ROOF. THE SUNROOF WAS "BUBBLED" OUTWARDS. THIS IS A NEW VEHICLE WITH LESS THAN 450 MILES.
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH TO MAKE A THREE POINT TURN, THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE. THE CONTACT CALLED A TOW TRUCK AND HE WAS ABLE TO GET THE VEHICLE OUT OF REVERSE AFTER A LOT OF MANEUVERING. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE TO THE DEALER TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,287.
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. WHILE DRIVING AND RELEASING THE BRAKE PEDAL, THE VEHICLE HESITATED TO ACCELERATE FOR APPROXIMATELY FOUR SECONDS WITHOUT WARNING. THE VEHICLE WOULD THEN RESUME NORMAL OPERATION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SERVCO TOYOTA HONOLULU (2850 PUKOLOA ST #200, HONOLULU, HI 96819, (808) 564-1100) TO BE DIAGNOSED, BUT A FAILURE CODE WAS NOT FOUND. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
SINCE I BOUGHT THIS 2015 CROSSTREK IN 2015 THERE HAVE BEEN MULTIPLE TIMES WHERE I HAVE PULLED OUT AND THE VEHICLE PAUSES. LIKE THERE IS NO POWER OR IT IS TAKING A BREATH. NO MATTER THE PRESSURE ON THE ACCELERATOR IT DOES NOT GO. THEN LIKE A GASP IT STARTS TO PICK UP SPEED. DOES NOT SHUT OFF BUT ZERO POWER. IT HAPPENS REGARDLESS THE WEATHER, LENGTH OF TIME CAR HAS BEEN RUNNING. IT HAS CAUSED ME A NARROW MISS BEFORE BECAUSE I COULD NOT GET INTO MY LANE. I WAS PULLING INTO TRAFFIC FROM A SLOW SPEED MOST TIMES. ONCE IT HAPPENED WHILE IN TRAFFIC DRIVING.
I WAS TRAVELING ON THE HIGHWAY AT ABOUT 70MPH THE TEMPERATURE OUTSIDE WAS 91 THE AIR IN THE CAR WAS ON SO INSIDE TEMPERATURE WAS ABOUT 70 DEGREES. I HEARD A LOUD POP AND LOOKED BACK AT MY TWO KIDS IN THE BACK THEN AT MY DAUGHTER. GLASS WAS EVERYWHERE. MY SUNROOF JUST IMPLODED. NO TRUCKS WERE PASSING TO THO UP STONES NO OTHER CARS WERE CLOSE ENOUGH TO CAUSE THIS DAMAGE. THERE IS A HUGE HOLE IN THE SUNROOF MIDDLE THE SURROUNDING AREAS ARE SHATTERED AND GLASS IS IN MY SEATS AND COUNCIL AS WELL AS THE CAR FLOOR. I THANK GOD NO ONE WAS HURT GOING THAT FAST ON THE HIGHWAY! I HAVE CONTACTED MY INSURANCE COMPANY AND THEY STATE THEY HAVE NEVER HEARD OF THIS AND I THEN GOOGLE IT AND SEE THERE HAVE BEEN A FEW OTHERS WHERE CHANGE IN TEMPERATURE AND PRESSURE CAUSE THE GLASS TO IMPLODE. I WILL BE CONTACTING SUBARU TO FILE A CLAIM.
TL* THE CONTACT OWNS A 2015 SUBARU XV CROSSTREK. WHILE DRIVING VARIOUS SPEEDS OR WHEN ATTEMPTING TO START THE VEHICLE, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE PROPERLY. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO TURN THE VEHICLE OFF FOR THIRTY MINUTES TO ONE HOUR OR MORE IN ORDER TO RESUME NORMAL OPERATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING) APPROXIMATELY ONE YEAR AGO. AT THAT TIME, THE VEHICLE WAS TAKEN TO DICK HANNAH SUBARU (7407 NE VANCOUVER PLAZA DR, VANCOUVER, WA 98662, (360) 605-1520) FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE BRAKE LIGHT SWITCH WAS REPLACED OVER EIGHT TIMES BY TWO DIFFERENT DEALERS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000.
Data synced from NHTSA on May 4, 2026