2010 Subaru Forester Visibility & Wipers Problems

INTERIOR REAR VIEW MIRROR IS NOT WELL SECURED TO WINDSHIELD. IT WOBBLES AND FALLS OFF AFTER A PERIOD OF TIME. THE SCREW IS IN POTMETAL WHICH WEARS OUT AND WILL NOT SECURE THE MIRROR. THE INTERNET HAS MANY CASES OF THE SAME OCCURANCE.

TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

AS I WAS DRIVING, THE DRIVER'S SUN VISOR DROPPED INTO MY FOREHEAD CREATING A SHOCKING REACTION. I ATTEMPTED TO PLACE IT BACK UP, BUT IT KEPT FALLING DOWN. I THEN LEFT IT IN A DOWN POSITION THAT YOU WOULD PLACE IT IF SUN WAS IN YOUR EYES. I WENT OVER TO THE LOCAL DEALER AND THEY SAID IT HAS BEEN HAPPENING TO QUITE A FEW OF THE FORESTER CARS. I ASKED IF IT WAS A RECALL AND HE SAID HE CHECKED AND IT WASN'T. BECAUSE THE CAR WAS OVER 3 YEARS OLD, IT WAS OUT OF WARRANTY AND IT WOULD BE A CHARGE OF AROUND $125.00 OR SO TO BE REPAIRED. I EXPLAINED THAT THE CAR HAS NOT BEEN ABUSED AND IF I PROBABLY HAD NOT USED THE VISOR MORE THAN A DOZEN TIMES. HE INDICATED MAYBE THE ORIGINAL DEALER WOULD HONOR FIXING IT BECAUSE OF SUCH LOW MILEAGE. I DID GO BACK TO THE ORIGINAL DEALER AND UNFORTUNATELY THEY WOULD NOT HONOR IT AND WOULD BE HAPPY TO REPAIR IT FOR AROUND THE SAME PRICE. HE ALSO TOLD ME TO BUY VELCRO AND IT SHOULD HOLD IT UP. I INVESTED IN MANY STRENGTHS OF VELCRO TO FIND OUT THAT IT WOULD NOT ADHERE TO THE CEILING MATERIAL OF THE CAR AND REPEATEDLY FLOPS DOWN IN THE SAME FASHION AS IT DID INITIALLY. MY COMPLAINT IS THAT THIS SHOULD BE A RECALL AS CLEARLY IT IS A SAFETY ISSUE. I CANNOT DRIVE THE CAR SAFELY IN A DOWN POSITION AS IT INTERFERES WITH VISIBILITY. I AM SO DISAPPOINTED WITH SUBARU'S REACTION TO MY PROBLEM. THANK YOU FOR YOUR HELP. *TR

TL* THE CONTACT OWNS A 2010 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN INCLEMENT WEATHER, THE WINDSHIELD WASHER FLUID FROZE CAUSING THE DRIVER'S VISIBILITY TO BE OBSCURED. THE CONTACT HAD TO CONSTANTLY STOP TO CLEAN THE WINDSHIELD SO THAT SHE COULD SEE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.UPDATED 4/15/13 *CN THE CONSUMER STATED THE TUBE WHICH LEAD TO THE NOZZLE WAS FROZEN, DUE TO A DESIGN FLW.

I WAS DRIVING BACK HOME ON US6 AT APPROXIMATELY 1PM LAST FRIDAY WHEN THE GLASS OF BACK WINDSHIELD COMPLETELY SHATTERED FOR NO REASON, IT EXPLODED MAKING A LOUD NOISE THAT FIRST SHOCKED ME THOUGHT I MANAGED TO MAINTAIN CONTROL OF THE VEHICLE. AFTER I CALMED DOWN I LOOKED AROUND TO SEE WHAT HAD HAPPENED AND THEN I NOTICED THAT THE GLASS IN THE BACK SHIELD WAS REDUCED TO TINY PIECES ALL OVER TO THE POINT IN WHICH THE REAR VISION WAS OBSTRUCTED. I REPORTED THE INCIDENT TO SUBARU, (SR#1-2037476585), AND THEY TOLD ME TO TAKE IT TO THE DEALER FOR INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. I REQUESTED AN APPOINTMENT WITH GROOVE SUBARU IN LITTLETON AND TOOK THE VEHICLE IN TODAY AT 7AM ONLY TO BE TOLD THAT THEY ARE NOT EXPERTS IN FORENSICS AND COULD NOT DETERMINE THE CAUSE OF THE INCIDENT, BUT THAT COULD HAVE BEEN A ROCK (WE ARE FAMILIAR WITH ROCKS HITTING CARS HERE INN CO, SO I DO NOT THINK IT WAS THE REASON FOR THE INCIDENT) AND TO CALL ABRA TO HAVE THE GLASS REPLACED. *TR

I AM WRITING TO FILE A COMPLAINT REGARDING MY 2010 SUBARU FORESTER WHICH WAS PURCHASED IN APRIL, 2010. I HAVE DRIVEN THE VEHICLE MYSELF FOR ONLY 5,371 MILES AND ONLY IN THE CITY. ABOUT A WEEK AGO, I NOTED A SMALL, SMOOTH-SURFACED CRACK ABOUT 2 INCHES LONG THAT ORIGINATED AT THE TOP EDGE OF THE FRONT WINDSHIELD. THE APPEARANCE OF THE CRACK WAS NOT ASSOCIATED WITH ANY IMPACT. IN LESS THAN 48 HOURS, THE SMALL CRACK ELONGATED TO MORE THAN 8 INCHES. I BROUGH THE VEHICLE TO THE LOCAL SUBARU SERVICE DEPARTMENT ON FEBRUARY 8 FOR INSPECTION. THE SERVICE DEPARTMENT REPRESENTATIVE INFORMED ME THAT THE CRACK WAS NOT A "STRESS FRACTURE" BUT DUE TO AN IMPACT. HE STATED THAT THE CRACK WAS NOT COVERED BY EITHER MY SUBARU WARRANTY NOR MY EXTENDED SERVICE WARRANTY BECAUSE IT WAS NOT A "STRESS FRACTURE". HOWEVER, IN MY JUDGEMENT, THIS CRACK ORIGINATED AS A SMOOTH-SURFACED CRACK AKIN TO A DESCRIPTION OF A "STRESS FRACTURE". I ALSO NOTE THAT A NUMBER OF COMPLAINTS HAVE PREVIOUSLY BEEN REPORTED BY CONSUMERS ABOUT THE HIGH INCIDENCE OF WINDSHIELD STRESS CRACKS IN SUBARU VEHICLES, INCLUDING THE FORESTER. REPLACEMENT OF MY WINDSHIELD ON MY RELATIVELY NEW VEHICLE WILL COST ABOUT $820 FOR PARTS AND INSTALLATION. I BOUGHT A SUBARU FOR THE FIRST TIME WITH THE EXPECTATION THAT I WOULD RECEIVE A QUALITY PRODUCT WITH EXCELLENT DURABILITY. THIS EXPERIENCE LEADS ME TO BELIEVE OTHERWISE. *TR

TL*THE CONTACT OWNS A 2010 SUBARU FORESTER. WHILE DRIVING AT ANY SPEED, THE CONTACT TURNED ON THE HEATER/AIR CONDITIONER/FAN SHE SMELLED A TOXIC, NAUSEATING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT IT WAS A NEW VEHICLE ODOR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE ODOR WAS PROBABLY MORE NOTICEABLE IN COLD WEATHER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 4,834.

I BOUGHT A 2010 SUBARU FORESTER IN SEPT. OF 2009. AFTER PURCHASE I NOTICED THAT THE LEFT OUTSIDE REARVIEW MIRROR HAD A DISTORTION IN THE GLASS WHICH MADE IT DIFFICULT IN PASSING AND BACKING UP. THE BEST WAY I CAN DESCRIBE IT IS LIKE LOOKING INTO A "FUN HOUSE MIRROR" AT AN AMUSEMENT PARK. I TOOK MY FORESTER BACK TO THE DEALER AND THE SERVICE MANAGER SAID THAT HE NOTICED THE DEFECT ALSO AND HE HAD ME COME IN TO HAVE THE MIRROR REPLACED. AFTER THE REPLACEMENT THE DEFECT IS STILL THERE, AND THE SERVICE MANAGER TOLD ME THAT THIS IS A PROBLEM THAT SUBARU IS HAVING WITH THEIR MIRRORS AND THERE IS NO FIX FOR IT AT THIS TIME. I CONTACTED SUBARU CUSTOMER SERVICE WEB SITE AND AFTER SOME CONVERSATIONS BACK AND FORTH I'VE BEEN TOLD IT'S MY PROBLEM NOW THAT THERE IS NO FIX FOR THE PROBLEM, AND THAT THERE IS NO PROBLEM WITH THE MIRROR. IF THERE IS NO PROBLEM THEN WHY DID THEY REPLACE IT TO TRY TO FIX THE PROBLEM? IN MY OPINION IT IS A SERIOUS DEFECT BECAUSE IT IS VERY DIFFICULT AND UNSAFE WHEN TRYING TO PASS ANOTHER VEHICLE ON THE HIGHWAY OR WHEN TRYING TO BACKUP USING A MIRROR THAT YOU CAN'T SEE A GOOD VIEW TO THE REAR. AFTER A FEW EMAILS BACK AND FORTH ABOUT THIS PROBLEM WITH SUBARU CUSTOMER SERVICE AND REQUESTING THEM TO LOOK AT THIS FORUM SINCE THEY SAID THERE IS NO PROBLEM, THEY BECAME RUDE AND NOW, ME AND ALOT OF OTHER SUBARU OWNERS ARE STUCK WITH A DEFECTIVE AND UNSAFE MIRROR. I WILL GIVE YOU A WEB SITE FORUM WITH OTHER SUBARU OWNERS WITH THE SAME COMPLAINT.: WWW.SUBARUFORESTER.ORG/VBULLETIN/F88/2010-LIGHT-ASSEMBLY-CONDENSATIONN-MIRROR-67147/ THANK YOU FOR YOUR TIME. *TR