2015 Subaru Forester Lighting Problems

THIS CAR WAS REPAIRED UNDER CAMPAIGN 19V149000 ON JULY 27 FOR THE BRAKE LIGHT SWITCH ISSUE. SINCE THE REPAIR OF THE RECALL, I HAVE TAKEN MY CAR BACK TO INTERNATIONAL SUBARU IN TINLEY PARK, IL FOR FOLLOW UP SERVICE RELATED TO THE REPLACEMENT PART. THE PROBLEM I'VE ENCOUNTERED ON A NUMBER OF OCCASIONS IS THE CAR ALERTS THAT THERE IS AN ISSUE STATING "HILL START ASSIST SYSTEM NEEDS TO BE CHECKED" WHILE THE CAR IS IN MOTION. THE CAR THEN CUTS ALL THROTTLE CAPABILITIES FOR APPROXIMATELY 5 SECONDS AND THE CAR JUST COASTS BEFORE RESUMING TAKING A THROTTLE INPUT. WHEN THIS HAPPENS THE CAR IS JUST COASTING AND DROPS 15+ MPH IN SPEED. THIS ALERT SEEMS TO BE TRIGGERED RANDOMLY AND IT CAUSES SERIOUS SAFETY CONCERNS WHEN WITHOUT WARNING MY CAR SUDDENLY LOSES ANY USAGE OF THE THROTTLE. THIS PROBLEM HAS BEEN TRACED BACK TO THE PART REPLACED IN THE RECALL AND THE DEALER FOUND THE RECORDS IN THE CAR'S COMPUTER SHOWING THE SWITCH WAS ACTIVE WHEN IT WASN'T BEING PRESSED. THIS ISSUE FIRST SURFACED ON 8/31/20 BUT HAS COME BACK NUMEROUS TIMES SINCE THEN. FURTHERMORE, I HAD ISSUES WHERE THE BRAKE LIGHTS WERE ON ON THE CAR OVERNIGHT WITH THE SWITCH ACTIVE WITH NO INPUT CAUSING A DRAINED BATTERY. THIS IS A MORE SERIOUS ISSUE THAN JUST LIGHTS BECAUSE THE CAR'S THROTTLE CUTS OUT WITHOUT WARNING AND THIS HAS BEEN TRACED BACK TO THE SWITCH ON MY CAR. I WOULD RATHER HAVE THE ORIGINAL RECALLED PART REPLACED IN MY CAR COMPARED TO THE RECALL REPLACEMENT PART.

DRIVERS SIDE BRAKE LIGHT WAS OUT. REMOVED LIGHTING ASSEMBLY AND FOUND BLACKENED BULB AND WHAT APPEARED TO BE BURN MARKS ON THE LAMP HOLDER. INSPECTED OTHER BULB HOLDERS IN THE SAME ASSEMBLY AND FOUND NO OTHER BLACKENED BULBS OR BURNED HOLDERS. INSPECTED THE PASSENGER SIDE ASSEMBLY AND FOUND SIMILAR CONDITIONS (BLACKENED BULB, BURNED HOLDERS), BUT LAMP WAS STILL FUNCTIONAL. CLEANED BOTH CONNECTORS AND REPLACED BOTH BULBS WITH PHILIPS 7443LL.

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVANSTON SUBARU (3340 OAKTON ST, SKOKIE, IL 60076, (847) 869-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TUCSON SUBARU (4901 N ORACLE RD, TUCSON, AZ 85704, (520) 422-2111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MORRIE'S MINNETONKA SUBARU (12520 WAYZATA BLVD, MINNETONKA, MN 55305, (612) 284-5696) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS NOT UNTIL AUGUST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HASSETTE SUBARU (3520 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE RECALL WAS FIXED ON MAY 14TH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *JB

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DON MILLER SUBARU EAST (5401 HIGH CROSSING BLVD, MADISON, WI 53718 (877) 257-3233) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). THE CONTACT CALLED CARLSEN SUBARU AT 888-520-5916 (LOCATED AT 480 VETERANS BLVD, REDWOOD CITY, CA 94063) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS COMPLAINT IS POTENTIALLY RELATED TO NHTSA RECALL ID NUMBER :19V149 WHILE WE HAVE NOT NOTICED BREAK LIGHTS NOT OPERATING PROPERLY, THE VEHICLE HAS BEEN REAR ENDED TWICE, IN 2017 AND IN 2018, POSSIBLY INDICATING THAT BREAK SWITCH WAS INTERMITTENTLY FAULTY.

WHILE DRIVING AT NIGHT, ANOTHER DRIVER LET US KNOW THAT OUR TAIL LIGHTS WERE NOT ON EVEN THOUGH THE HEADLIGHTS WERE WORKING. ALSO, THE BRIGHT HEADLIGHTS ARE NOT WORKING. BRAKE LIGHTS, EMERGENCY FLASHERS, AND TURN SIGNALS ARE STILL WORKING. WHEN WE HAVE TO DRIVE AT NIGHT UNTIL PROBLEM IS FIXED, WE HAVE TO DRIVE WITH FLASHERS ON. CHECKED ALL FUSES AND ALL ARE OK.