2018 Subaru Forester Complaint Log

During the winter of 2019 I was driving during a heavy wet snow storm. I had to stop every 5 -10 minutes to wipe off my headlights as they were covered in heavy wet snow. This was a safety issue as I needed to get out of my car on the side of the interstate near Hardin MT, where often many vehicles would pass near the car. For an all weather SUV, this is a safety issue. The lights did not produce any heat to melt the snow so that I could continue to drive in a safe manner. Have never run into this issue before with any vehicle. I have written Subaru about this issue after this occurred, but have never received any response.

WINDSHIELD CRACKED FROM PASSENGER EDGE TO MIDDLE OF DRIVERS SIDE. NOTHING HIT IT, IT JUST CRACKED WHILE IT WAS SITTING IN MY CARPORT

2018 FORESTER WITH 1100 MILES FIRST EPISODE (FEBRUARY 2 ,2019)APPROACHING A RED LIGHT AT LOW SPEED (10 TO 15 M/H) AT INTERSECTION WITH HEAVY TRAFFIC ; CAR SUDDENLY ACCELERATED , HAD TO BRAKE FORCEFULLY TO PREVENT ADVANCING INTO TRAFFIC SECOND EPISODE (FEBRUARUNUY 4,2019); IN PARKING GARAGE AT NO MORE THAN 10M/H) SUDDEN AND UNINTENDED ACCELARATION ; I WAS ABLE TO FORCEFULLY BRAKE ,CAR STOPPED JUST INCHES FROM CONCRETE WALL ' . NO DAMAGE TO DRIVER , CAR OR OTHER PEOPLE OR PROPERTY. CAR TOWED TO MULLER SUBARU ,HIGHLAND PARK IL I NOTIFIED SUBARU HEADQUARTERS. SECOND EPISODE (FEBRUARY 4,2019

A SMALL ROCK FLEW UP AND HIT THE WINDSHIELD WHILE DRIVING ON THE HIGHWAY, CRACKING THE WINDSHIELD. THE WINDSHIELD SHOULD BE ABLE TO WITHSTAND THE IMPACT OF A ROCK THAT SMALL.

HAD SUBRA 2018 FOR 2 WEEKS OIL LIGHTS COME ON ALL LIGHTS BEEN HAVING THIS OIL BURNING FOR A YEAR. NOW THE STEERING FREEZE UP WHILE DRIVING IT LAST WEEK COULDN'T MOVE CAR AT ALL ON THE HIGHWAY TURNING. IT WOULDN'T MOVE GOOD THING WE WEREN'T GOING FAST ON A INTERSTATE. SAT ON SIDE OF ROAD WITH IT. READ BOOK TRYING TO SEE WHAT WAS GOING ON NO STEERING THAT CAR AT ALL. I DIDN'T BUY A BRAND NEW CAR WITH PROBLEMS LIKE THAT. THE OIL ISSUE BEEN GOING ON SINCE I GOT CAR IN 2017. BEEN BACK A FORTH TO DEAL SHIP NOTHING DONE WHAT SO EVER

DEFECTIVE WINDSHIELD. NO STONES OR ROCKS HIT IT. JUST STARTED CRACKING IN NUMEROUS LOCATIONS FROM COLD WEATHER. SEEMED LIKE IT CRACKED WHEN THE DEFROSTER WAS PUT ON IN COLD WEATHER. CRACKS EVERYWHERE.

SEAT WARNING BUZZE WHEN THE DRIVER OR THE PASSENGER SEAT BELT IS NOT FASTENED THE BUZZER SOUNDS FOR APPROXIMATELY 8 SECONDS. HOWEVER, AFTER THIS INTERVAL, IF EITHER BELT IS STILL UNFASTENED BUZZER CONTINUES TO CHIME IN EVER INCREASING VOLUME. THE MANUAL STATES THAT THIS DISTURBING SECOND CHIME CAN BE DISABLED BY A SUBARU DEALER. I WENT TO TWO DEALERS ON FOUR DIFFERENT OCCASIONS AND THEY REFUSED TO COMPLY. I CALLED SUBARU AND I WAS ADVISED THAT THE COMPANY HAS NO CONTROL OVER THE ACTIONS OF THEIR DEALERS WHO ARE INDEPENDENT ENTITIES. REFER TO PAGE 3-14 OF THE OWNER'S MANUAL. I WANT TO DISCONNECT THIS FEATURE AS IT IS A HAZARD TO SAFE DRIVING.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHEN THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD BEGAN TO SUDDENLY CRACK FROM THE LOWER DRIVER'S SIDE. THE CONTACT CALLED WEBSTER GROVES SUBARU (LOCATED AT 7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119, 314-968-5167) AND WAS INFORMED TO CALL AN AUTO GLASS SPECIALIST TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FOUR OTHER TIMES. THE CONTACT HAD THE VEHICLE REPAIRED BY THE SPECIALIST TWICE AND REPAIRED THE WINDSHIELD WITH A REPAIR KIT HIMSLEF TWICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT THERE WERE SEVERAL FRACTURES ON THE DRIVER'S AND PASSENGER'S SIDE WINDSHIELD. A DEALER WAS NOT CONTACTED. AN APPOINTMENT WAS SCHEDULED WITH A GLASS REPAIR FACILITY. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LEARNED OF A CLASS ACTION LAWSUIT RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

I PURCHASED THIS CAR 7/31/18. ON 12/21/18 (ODOMETER 3,427 MILES), THE FIRST MORNING WITH A HARD FROST, I FOUND THAT MY 2018 SUBARU FORESTER (STATIONARY AND PARKED IN MY DRIVEWAY) HAD DEVELOPED A CRACK OVERNIGHT FROM THE LOWER LEFT CORNER OF THE DRIVER'S SIDE UPWARD. (NO CRACK THE DAY BEFORE) I DROVE THE CAR 3 MILES TO WORK, CALLED THE DEALERSHIP WHERE I PURCHASED IT, AND SCHEDULED A SERVICE MANAGER EVALUATION APPOINTMENT THAT MORNING. I DROVE 12 MORE MILES TO THE DEALERSHIP. IN UNDER 3 HOURS, DRIVING TOTAL 15 MILES, SINCE DISCOVERING THE CRACK AND ARRIVING AT THE DEALERSHIP, THE CRACK HAD PROGRESSED UP AND ACROSS THE DRIVER'S SIDE OF THE WINDSHIELD. THE SERVICE MANAGER AGREED TO REPLACE THE WINDSHIELD AT NO COST TO ME, "AS A ONE-TIME GOOD WILL GESTURE". HE POINTED TO THE BASE OF THE CRACK WHICH BEGAN AT THE BOTTOM OF THE BLACK AREA BORDERING THE BASE OF THE WINDSHIELD, CLAIMED HE COULD SEE A CHIP, AND DUG HIS PEN INTO THE GLASS TO ENLARGE THE CRACK. TO ME, THIS ARE LOOKED MORE A FLAW IN THE GLASS WHERE BROKEN WINDSHIELD MAY HAVE HAD A FLAW HAD FLEXED DUE TO THE FREEZING WEATHER. HE DESCRIBED THE DAMAGE AS A CHIP ON MY REPAIR TICKET, WHICH IS MISLEADING IF AN ANALYSIS IS DONE ON THE CRACK, BUT IT SUPPORTS THE TICKET'S NOTE THAT THIS WAS A 1-TIME REPAIR AT NO CHARGE, WITH NO GUARANTEE OF FUTURE SIMILAR REPAIRS. THE DEALER DELAYED THE REPAIR DUE TO CHRISTMAS, AND THE CRACK CONTINUED TO PROGRESS ACROSS THE WINDSHIELD. REPLACEMENT INSTALLATION SCHEDULED FOR 12/26/18. ARRIVING FOR MY APPOINTMENT I WAS TOLD THE WINDSHIELD WAS ORDERED BUT THE DEALER FAILED TO SCHEDULE AN INSTALLER. THEY KEPT MY CAR UNTIL THE REPAIR WAS COMPLETED ON 12/28/19. THEY PROVIDED A LOANER CAR. RESEARCHING SUBARU WINDSHIELD CRACKS ONLINE, I LEARNED THAT SUBARU WINDSHIELDS HAVE A PROBLEM WITH SPONTANEOUSLY CRACKING, BEGINNING WITH A 2016 OUTBACK RECALL, BUT FORESTER OWNERS ALSO ARE REPORTING CRACKS.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SOMETIMES LOST POWER. THE VEHICLE RESTARTED AFTER IT WAS SHUT OFF. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUBARU SHERMAN OAKS (888-690-1521, LOCATED AT 5747 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE THE TECHNICIAN TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOMEONE WOULD FOLLOW UP WITH THE DEALER. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE AIR BAG SYSTEM WAS DEACTIVATED. THE SEAT BELT ALERT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO SUBARU OF KENNESAW (905 ERNEST W BARRETT PKWY NW, KENNESAW, GA 30144) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LATER DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS A WIRING HARNESS CONNECTION FAILURE, BRAKE PEDAL SENSOR AND THAT THE SEAT BOTTOM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT SHE FELT UNSAFE OPERATING THE VEHICLE AND REQUESTED THAT THE MANUFACTURER BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE WAS TURNING RIGHT INTO RESIDENTIAL GARAGE. DRIVER EXPERIENCED SUDDEN UNINTENDED ACCELERATION AND STRUCK THE WALL OF THE GARAGE, CAUSING EXTENSIVE DAMAGE TO THE STRUCTURE AND THE VEHICLE. THE AIRBAGS DID NOT DEPLOY, DESPITE THE FACT THAT THE VEHICLE STRUCK THE RESIDENCE WITH SUFFICIENT FORCE TO SHEAR SEVERAL 2X6 STUDS AND 1/2" OSB SIDING. THE FRONT END OF THE VEHICLE SUSTAINED APPROXIMATELY $15K IN DAMAGE THE DRIVER WAS WELL-RESTED AND HAD 20+ YEARS EXPERIENCE DRIVING A SIMILAR SIZE JAPANESE SUV WITH NO ACCIDENTS.

PASSENGER SIDE SEAT SENSOR DETECTS PERSON SITTING IN SEAT AND TURNS ON THE AIRBAG WHEN THE SEAT IS EMPTY. NOTIFICATIONS TURNS ON AT CAR STARTUP AND WILL TURN ON WHILE VEHICLE IS MOVING. CAR WAS BOUGHT MAY 31ST, 2018. THIS BEHAVIOR STARTED ON THE FIRST COLD DAY IN MY AREA (ROUGHLY LATE NOVEMBER/EARLY DECEMBER 2018).

OCCASIONALLY WHEN I SLOWLY ACCELERATE FROM A STOP, AS WHEN I PULL INTO A DRIVING LANE FROM A PARKING LOT A STOP SIGN, THE CAR WILL MOVE A FEW FEET AND THEN STOP. THE ENGINE WILL STILL BE TURNING APPROX. 2000 RPM BUT THE CAR WILL NOT MOVE . WHEN I APPLY THE ACCELERATOR THE RPM DOES NOT CHANGE AND THE CAR STILL WILL NOT MOVE. AFTER ANYWHERE FROM 3-5 SECONDS THE CAR WILL ACCELERATE NORMALLY. OTHERWISE THE CAR PERFORMS NORMALLY AND THERE IS NO HESITATION AT HIGHER SPEEDS. AS A RESULT, I AM SITTING HELPLESS IN A TRAFFIC LAND WITH CARS BEARING DOWN ON ME. S FAR WE HAVE NOT BEEN HIT. I HAVE BEEN UNABLE TO REPLICATE THIS PROBLEM AND IT MAY OCCUR A FEW TIMES IN ONE DAY OR NIT FOR SEVERAL DAYS. I TOOK IT TO MY LOCAL SUBARU DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM ON A TEST DRIVE. HOWEVER, A SERVICE WRITER WITH THE SAME MODEL DID DESCRIBE A SIMILAR EXPERIENCE. THE SERVICE DEPT. RAN DIAGNOSTIC TESTS AND SAID THAT EVERYTHING IS NORMAL. SUBARU CUSTOMER SERVICE SAID THAT UNLESS THEY CAN DUPLICATE THE PROBLEM THERE IS NOTHING THEY CAN DO. WHEN I GOOGLED THIS PROBLEM I FOUND SEVERAL SIMILAR COMPLAINTS INVOLVING SEVERAL SUBARU MODELS AND ALSO THAT SUBARU IS AWARE OF THE PROBLEM BUT APPARENTLY HAS NOT FOUND A SOLUTION.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED BEFORE SUDDENLY LAUNCHING FORWARD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (FC KURBECK SUBARU, 200 W. DECATUR AVE, PLEASANTVILLE, NJ) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4.

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. THE CONTACT STATED THAT THE BACKUP CAMERA'S PICTURE QUALITY HAD BECOME EXTREMELY POOR AND OBJECTS BEHIND THE VEHICLE WERE NOT VISIBLE. THE VEHICLE WAS TAKEN TO WHEELING SUBARU (1 NATIONAL RD, WHEELING, WV) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

ON AUGUST 23, 2018, I PURCHASED A BRAND NEW SUBARU FORESTER (VIN # (XX)) FROM SOUTHERN STATES AUTOMOTIVE IN RALEIGH, NC. ON OCTOBER 30, 2018, I RECEIVED A NOTICE FROM SUBARU OF AMERICA STATING THAT SUBARU OF AMERICA IS IMPLEMENTING A WARRANTY EXTENSION OF 10 YEARS/100,000 MILES (WHICHEVER COMES FIRST) FOR MY VEHICLE'S CONTINUOUSLY VARIABLE TRANSMISSION (CVT). ON OCTOBER 31, 2018, AT 5:13 PM, I SPOKE TO ERIC IN SUBARU'S CUSTOMER SERVICE DIVISION. I ASKED ERIC HOW LONG SUBARU HAD KNOWN ABOUT PROBLEMS WITH THEIR CVTS. HE STATED "TWO WEEKS." I STATED TO ERIC THAT I BOUGHT A SUBARU BECAUSE OF ITS RELIABILITY. I ASKED ERIC TO OFFER ME A LIFETIME WARRANTY ON MY CVT. ERIC STATED THERE WAS NO WAY HE OR ANYONE IN HIS DEPARTMENT COULD DO THAT. AT 7:09 PM ON OCTOBER 31, 2018, I SPOKE TO VIRGIL - A SUBARU CUSTOMER SERVICE SUPERVISOR. I ASKED VIRGIL TO PROVIDE ME WITH A LIFETIME WARRANTY ON MY CVT. VIRGIL OFFERED ME A $500 SERVICE VOUCHER WITH AN EXPIRATION DATE OF NOVEMBER 2019. I ASKED VIRGIL HOW MUCH IT WOULD COST TO REPLACE MY CVT. HE STATED "SIX OR SEVEN THOUSAND DOLLARS." HE STATED THERE WAS NO ONE ELSE CAPABLE OF REVIEWING MY CONCERNS. ON NOVEMBER 13, 2018, I SPOKE TO DONNIE (X) AND DERRICK (X) IN THE SALES DEPARTMENT AT SOUTHERN STATES SUBARU. BOTH INFORMED ME THAT THEY WERE UNABLE TO PROVIDE ME A LIFETIME WARRANTY FOR MY CVT. I HAVE PAID SUBARU $11,200 TOWARD THE COST OF MY BRAND NEW 2018 FORESTER. I SPECIFICALLY PURCHASED IT BECAUSE OF SUBARU'S REPUTATION FOR RELIABILITY. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

OCT. 25, 2018. CAR IN GARAGE STATIONARY/STARTED VEHICLE/ DASHBOARD RED WARNING LIGHT OF SEAT WITH BELT/AIRBAG. TURNED VEHICLE OFF. 1/2 HOUR LATER, RETURNED TO CAR, SAW HEADLIGHTS ON, TWO FRONT DOORS LOCKED/DIDN'T START CAR. CALLED DEALER AND TOOK IN. SAID AIRBAG PROBLEM AND NEED PASSENGER SEAT REPLACEMENT-BUT ON BIG BACKORDER/MONTHS AND MONTHS. NO FIRM DATE. SAID CHOICE: DRIVE IT AT RISK/ OR TAKE A RENTAL. GM GAVE US LOANER. GM SAID THIS IS FIRST ONE HE HAS HEARD OF AT THEIR DEALERSHIP.

I HAVE AC PROBLEMS, REFRIGERANT LEAK, ACTUATOR PROBLEMS, BAD COMPRESSOR. I HAVE SERIOUS CVT SURGING AND SUSPENSION PROBLEMS THAT MAKE VEHICLE UNSAFE TO DRIVE. THE CAR LITERALLY BEGINS TO HOP LIKE YOU ARE STOMPING THE GAS AND BREAKS BACK AND FORTH AND CAN EASILY MAKE YOU LOSE CONTROL. IT SOMETIMES DOES NOTHING WHEN PRESSING ACCELERATOR FOR WAY TOO LONG MAKING IT DANGEROUS PULLING INTO TRAFFIC. WINDOWS ROLL DOWN WITHOUT PRESSING BUTTON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN FIRST AND USUALLY IT JUST ROLLS RIGHT BACK DOWN AGAIN. AWEFUL TRYING TO DRIVE WHILE FIGHTING WITH WINDOWS THAT WON'T STAY UP. SUSPENSION IS SO DESTROYED FROM THE SURGING AND HOPPING THAT IT CANNOT BE ALIGNED. THE VEHICLE DESTROYS TIRES RAPIDLY AND UNEVENLY. GAS MPG IS TERRIBLE, ESPECIALLY IF YOU RUN AC. STEERING ASSIST IS DANGEROUS AND WILL SOMETIMES JERK WHEEL AWAY FOR NO REASON CAUSING YOU TO SCRAPE CURBS AND NEARLY HIT A POLE ONCE.. BREAKING ASSIST IS ALSO DANGEROUS AS IT WILL SLAM BREAKS FOR NO REASON. LANE DEPARTURE BEEPS A LOT FOR NO REASON. WIPERS ARE GARBAGE. WINDSHIELD GLASS IS TOO SOFT AND ALL DUST SCRATCHES IT MAKING VISIBILITY POOR THE TRUNK OFTEN WILL NOT OPEN NO MATTER IF YOU PUSH BUTTON ON KEY, INSIDE CAR OR ON TRUNK. THE DOOR SEALS FELL OFF, CHEAP CLIPS FALL OFF THAT ARE SUPPOSED TO HOLD IMPORTANT THINGS IN PLACE, GLOVE BOX SHOCK BROKE. I'M SURE THERE ARE OTHER ISSUES TOO. SUSPENSION IS A BIG ISSUE HOWEVER, COMPLETELY SHOT FROM SURGING. FAR TOO EXPENSIVE TO GET WHOLE NEW SUSPENSION. DEALERSHIP IGNORED ALL COMPLAINTS AND PURGED ALL RECORDS OF VISITS SO I COULDN'T FILE LEMON LAW. SUBARU IS VERY DISHONEST. SO MANY THINGS NEED RECALL THAT IT IS A LEMON PURE AND SIMPLE.

IGNITION STEERING LOCK IS DIFFICULT TO CLEAR. WE HAVE HAD 5 INSTANCES WHERE IT IS VERY DIFFICULT TO START THE CAR BECAUSE THE STEERING IS LOCKED AND THE KEY WILL NOT TURN. IT TAKES A LARGE AMOUNT OF FORCE ON THE STEERING WHEEL WHILE TURNING THE KEY TO THE EXTENT THAT IT TAKES TWO PEOPLE. ONE TWISTING THE STEERING WHEEL AND THE OTHER THE KEY. THE SUBARU DEALER SAYS THE CAR IS WORKING AS DESIGNED.

IT SEEMS THAT MY CAR HAS A POORLY DESIGNED/NOT-CURRENT-LIMITED USB JACK, WHICH FAILS TO PREVENT A PHONE CHARGING CABLE WITH SHORTED OR SHORTING-INTERMITTENTLY INTERVAL POWER WIRES FROM BURNING UP AND POSSIBLY CAUSING A FIRE. THE DETAILS OF MY BURNT-CABLE EVENT: ON TUESDAY EVENING OCT. 9, 2018, I GOT INTO MY CAR IN MY GARAGE. I THEN STARTED THE CAR. THE USB PART OF MY IPHONE CABLE WAS ALREADY IN THE CAR'S USB PORT, I BELIEVE. WHILE THE CAR WAS STILL IDLING IN PLACE, I THEN PLUGGED THE LIGHTENING END OF THE CABLE INTO MY IPHONE'S PORT TO CHARGE IT. I WAS STILL IDLING IN PLACE WHEN I HEARD A SOUND SIMILAR TO A PLASTIC BOTTLE POPPING INWARD OR OUTWARD AND STARTED TO LOOK AROUND IN MY CAR FOR WHAT'S GOING ON. I THEN, WITHIN SECONDS, I BELIEVE, STARTED TO SMELL A BURNING SMELL. I OPENED MY CENTER CONSOLE, SINCE THAT WAS THE MOST RECENT THING I HAD HANDLED, AND HAD PORTS IN IT, AND I SMELLED THE BURNING SMELL MORE. I QUICKLY PULLED OUT THE CABLE FROM THE USB PORT AND THE IPHONE ITSELF. I WENT ONWARD WITH THE NIGHT'S ACTIVITIES, AND THEN LATER THAT NIGHT, BACK AT THE CAR, INSPECTED THE CABLE AND SAW THAT THE LIGHTENING END (IPHONE END) WAS DISTORTED, WITH A WIRE PROTRUDING, AND A BROWN BURNT SPOT. I BELIEVE THIS COULD HAVE TURNED INTO A FIRE IF I HADN'T QUICKLY REMOVED THE CABLE FROM THE USB PORT.

2018 SUBARU FORESTER: PASSENGER AIRBAG SYSTEM FAILS & TURNED ITSELF OFF. HAPPEN 4-5 TIMES IN FALL 2018. 10/23/2018 I TOOK TO NORTHEND SUBARU SERVICE CODE B1650, PART BACK ORDERED. 04/05/2019 PASSENGER AIRBAG SYSTEM FAILS & TURNED ITSELF OFF AGAIN. CALLED NORTHEND SUBARU SERVICE. PART STILL BACK ORDERED MORE THAN 5 MONTHS. THEY SAY 60+ ARE AWAITING PARTS IN NEW ENGLAND. IS SUBARU REPORTING TO YOU THIS TYPE OF SAFETY ISSUE? WILL I HEAR THAT YOU RECEIVED MY NOTIFICATION TO YOU?

STRONG FUEL ODOR IS DETECTED IN GARAGE AFTER PARKING AS WELL AS WITHIN THE CABIN WHILE DRIVING. BELIEVE FUEL IS ENTERING OIL FROM UNDETERMINED LOCATION AS ODOR IS ESPECIALLY PRONOUNCED AROUND DIP STICK. IF OIL IS CHANGED THE ISSUE DISSIPATES BUT RETURNS WITHIN 1000 MILES. THERE ARE PLENTY OF ONLINE REPORTS FROM OTHER 2015 - 2018 FORRESTER XT (TURBO) OWNERS REPORTING THE SAME ISSUE AND IN MOST CASES THEIR DEALER IS UNABLE TO DETERMINE AN ISSUE OR PROVIDE A SOLUTION. IN ONE REPORT, HOWEVER, THE OWNER INDICATED THEIR DEALER FINALLY RESOLVED THEIR ISSUE BY REPLACING A FAULTY INJECTOR SEAL.

WINDSHIELD------ 2018 SUBARU FORESTER. ON 2/29/2018 WHEN ENTERING THE CAR IN THE MORNING WHICH WAS PARKED IN MY DRIVEWAY I NOTICED A CRACKED WINDSHIELD ON THE DRIVERS SIDE. CRACK RAN FROM THE BOTTOM OF THE WINDSHIELD UP ABOUT 10 INCHES. WHEN LEAVING THE CAR ON THE NIGHT ON 9/28/2018 THE WINDSHIELD WAS NOT CRACKED. INSPECTION SHOWED NO SIGNS OF A CHIP IN THE GLASS.WHEN DRIVING THE CAR ON THAT MORNING THE CRACK EXTENDED TOWARD THE PASSENGER ABOUT 8 INCHES.MY INSURANCE COMPANY SENT ME TO SAFELITE AUTO GLASS TO HAVE THE WINDSHIELD REPLACED. AN AFTERMARKET WINDSHIELD REPLACED THE CRACKED WINDSHIELD. SAFELITE WAS UNABLE TO ALIGN THE CAMERAS FOR THE STARLIGHT SYSTEM. THE WINDSHIELD WAS THEN REPLACED WITH A SUBARU WINDSHIELD. SAFELITE AGAIN WAS UNABLE TO ALIGN / CALIBRATE THE CAMERAS. WAS SENT TO THE SUBARU DEALER FOR THE CALIBRATION.. THEY WERE ABLE TO CALIBRATE THE CAMERAS AFTER 4.5 HOURS. I HAVE READ THAT OTHER SUBARU FORESTERS HAVE HAD THE SAME PROBLEM WITH THE WINDSHIELD CRACKING FOR NO REASON AT ALL. I BELIEVE THEY WIND SHIELDS ARE DEFECTIVE. I DO NOT HAVE A PHOTO

WITHIN THE FIRST SEVERAL MONTHS OF OWNERSHIP THE WINDSHEILD CRACKED FOR NO APPARENT REASON. THE DEALERSHIP SAID IS WAS DUE TO A SMALL CHIP.

I WAS DRIVING DOWN MY STREET (A SIDE STREET IN FRONT OF MY HOUSE) AND THE CAR IN FRONT OF ME SPIT OUT A ROCK. IT HIT MY WINDSHIELD AND BROKE. IT BROKE FROM LEFT TO RIGHT, ALMOST COMPLETELY ACROSS. MY DEALER HAD TO ORDER THE WIND SHIELD. IT WAS INSTALLED ON 9/8/18 WHICH ALSO REQUIRED A RE-CALIBRATION OF THE EYE SIGHT SYSTEM. I HAVE THE RECEIPTS FROM THE DEALER, BUT DIDN'T WANT TO UPLOAD THEM SINCE IT HAD PERSONAL INFORMATION ON THEM.

WINDSHIELD CRACKED ALL THE WAY ACROSS FROM THE TINIEST LITTLE DING FROM A ROCK.

CRACKED WINDSHIELD FROM A TINY ROCK. CAME FROM A CAR GOING OPPOSITE DIRECTION. HIT DRIVERS SIDE BOTTOM LEFT CORNER AND RAN ALL OFF THE WAY ACROSS.

THE WINDSHIELD SIMPLY CRACKED UNDER THE PASSENGER WIPER AND QUICKLY SPREAD ACROSS THE WINDSHIELD. THERE WAS NO VIABLE IMPACT AND IT APPEARED OVERNIGHT. THIS HAPPENED IN EARLY SEPTEMBER AND WE ARE STILL WAITING FOR AN OEM REPLACEMENT FROM SUBARU.

EXHAUST GETTING INTO THE CAR COMING FROM THE OUTSIDE WHILE CAR IS STATIONARY OR AROUND OTHER CARS. ONLY STOPS SUCKING EXHAUST IN IF WE CHANGE THE AIR VENTILATION MODE TO INSIDE THE CAR ONLY. IT MAKES IT VERY HARD TO DRIVE AROUND BECAUSE THE CAR GETS HUMID FAST AND THE WINDOWS FOG UP AND IT IS DANGEROUS TO DRIVE WITH DECREASED VISIBILITY BECAUSE WE CANNOT CHANGE THE VENTILATION SYSTEM TO THE BUTTON THAT TAKES AIR FROM OUTSIDE.

I JUST READ OF A CLASS ACTION SUIT AGAINST SUBARU FOR DEFECTIVE WINDSHIELDS IN LATE MODEL FORESTERS. WE HAD TO REPLACE THE WINDSHIELD ON OUR 2018 SUBARU FORESTER IN AUGUST OF 2018. WE CAME OUT OF THE HOUSE ONE DAY AND NOTICED THE CRACK IN THE WINDSHIELD. WE DID NOT KNOW THERE WAS A WIDESPREAD PROBLEM WITH THIS ISSUE.

SOME TIME IN AUGUST 2018 I NOTICED THAT THE AIR BAG WARNING LIGHT WOULD RANDOMLY COME ON INDICATING THAT THE AIR BAG ON THE PASSENGER SIDE OF MY NEW 2018 SUBARU FORESTER WAS TURNED OFF EVEN WHEN AN ADULT PASSENGER WAS SEATED. I CALLED THE DEALER WHO AT FIRST COULDN'T EXPLAIN IT. IT HAPPENED AGAIN A FEW TIMES, AFTER WHICH I NOTIFIED THE DEALER WHO DETERMINED THE PASSENGER SIDE INDICATOR SWITCH WAS LIKELY FAULTY, AND AROUND OCTOBER 1, 2018 THEY ORDERED A REPLACEMENT PART. THE INDICATOR LIGHT COMES ON RANDOMLY (INDICATING THE BAG IS TURNED OFF) WHEN AN ADULT IS IN THE SEAT - I HAVE HAD THE PASSENGER SHIFT POSITIONS WHICH SOMETIMES TURNS IT BACK ON; I HAVE PULLED OVER, TURNED OFF THE ENGINE, HAD PASSENGER GET OUT OF THE VEHICLE AND GET BACK IN, TURN ON THE ENGINE AND SOMETIMES THAT TURNS THE BAG BACK ON. SOMETIMES THE INDICATOR SHOWS THE BAG IS ON (WITH PASSENGER IN SEAT) BUT IN THE MIDDLE OF THE DRIVE, THE BAG WILL SUDDENLY TURN OFF AND WE HAVE TO DO THE "IN-AND-OUT" DANCE TO GET THE BAG TO TURN ON AGAIN. AT LEAST ONE TIME, THE BAG TURNED ON WHEN NO ONE WAS IN THE SEAT! THESE THINGS HAPPEN SOMETIMES WHEN THE CAR IS STILL IN PARK (BUT ENGINE TURNED ON), AND SOMETIMES WHEN THE CAR IS IN MOTION. TOTALLY RANDOM. THIS OCCURS (SO FAR) DURING CITY DRIVING. THE DEALER ORIGINALLY SAID THE PART WOULD PROBABLY ARRIVE MID OCTOBER, THEN LATE OCTOBER, ETC. I CALLED SUBARU HQ AND TALKED TO THEM ABOUT THE ISSUE. THEY WILL "ATTEMPT TO EXPEDITE" BUT SAID THE PART IS "ON BACK ORDER" WITH ETA MID NOVEMBER, THEN LATE NOVEMBER "MAYBE," BUT THEY REALLY AREN'T SURE WHEN THEY CAN GET THE PART. IN THE MEAN TIME, I AM NERVOUS ABOUT DRIVING WITH PASSENGERS IN THE FRONT SEAT WITHOUT PROPER PROTECTION IN THE EVENT OF A CRASH. I HAVE BEEN IN TOUCH A NUMBER OF TIMES WITH BOTH THE DEALER AND SUBARU HQ IN NJ REGARDING THIS ISSUE.

DRIVING DOWN THE STREET IN THE CITY MY WINDSHIELD SUDDENLY BROKE.

WINDSHIELD BREAKAGE 2018 SUBARU FORESTER. OUR WINDSHIELD WAS HIT TWICE BY SMALL ROCKS IN EXACTLY THE SAME PLACE TWICE WITHIN 30 DAYS. ONE BREAK ON THE ORIGINAL WINDSHIELD AND AGAIN ON THE REPLACEMENT WINDSHIELD. IT APPEARS THE DESIGN OF THE HOOD FACILITIES THE DAMAGE OR THE DESIGN OF THE GLASS IS FRAGILE. THESE BREAKS OCCURRED WHILE DRIVING ON THE INTERSTATE WITH SPEEDS OF AROUND 70 MPH. WHEN SPEAKING TO THE SUBARU DEALERSHIP OF OUR CONCERN THEY INFORMED US THAT SUBARU WINDSHIELDS HAD A TENDENCY TO CRACK EASILY AND NEEDED TO BE REPLACED OFTEN. WHEN WE ASKED THEM IF THIS SEEMED LIKE A SAFETY CONCERN THEY DID NOT SOME TO THINK IT WAS.

WHILE IN REVERSE, AUDIO CONTROL IS LOST. ALTERATION TO CHANNEL OR VOLUME OR TURNING OFF AUDIO IS DISABLED - WHICH CAN BE HIGHLY DISTRACTING IF THE SETTING WERE LEFT EXTREMELY LOUD SINCE THE AUDIO WILL INITIALIZE SEVERAL SECONDS AFTER STARTING AND REVERSING IS ALREADY IN PROGRESS AT THAT TIME.

2018 SUBARU FORESTER HAS A CRACK IN THE WINDSHIELD, PASSENGER SIDE FOR NO APPARENT REASON. FIRST NOTICED IN AUGUST 2018.

THE FORESTER HAS AN AUTOMATIC SYSTEM THAT TURNS OFF THE AIRBAGS FOR THE RIGHT SIDE FRONT PASSENGER SEAT WHEN NO-ONE IS SITTING THERE OR WHEN THEY DO NOT WEIGH ENOUGH TO ACTIVATE THE SYSTEM. SHOULD A PERSON NEED TO SIT ON A CUSHION IN THAT SEAT FOR WHATEVER REASON, THE SYSTEM DOES NOT THINK ANYONE IS THERE AND TURNS OFF THE AIRBAGS. I KNOW SEVERAL PEOPLE THAT NEED VARIOUS CUSHIONS FOR BACK SUPPORT OR OTHER HEALTH RELATED REASONS OR BECAUSE THEY HAVE SHORT TORSOS AND FEEL MORE COMFORTABLE SITTING HIGHTER. IF THEY USE THEIR PILLOWS OR CUSHIONS, THEY ARE NOT PROTECTED BY THE AIRBAG SYSTEM. IF THEY DON'T USE THEIR CUSHIONS, THEY ARE IN PAIN. I HAVE CONTACTED SUBARU AND THEY SAY THEY CANNOT CHANGE THE SYSTEM. I FEEL THIS IS A SAFETY ISSUE IN THAT PASSENGERS WILL USUALLY USE THEIR CUSHIONS TO AVOID PAIN AND HOPE THERE IS NO ACCIDENT THAT WOULD NEED AIRBAG PROTECTION. IN MY OPINION, THERE SHOULD BE AN OVERRIDE TO THE AIRBAG DISABLE SYSTEM SO ADULTS NEEDING SEAT CUSHIONS CAN STILL BE PROTECTED BY THE AIRBAG SYSTEM.

VEHICLE WAS BEING BACKED OUT OF THE GARAGE TO REPLACE THE TRASH CAN. AFTER BACKING PART WAY OUT OF THE GARAGE WHEN I PUT THE CAR IN GEAR IT SHOT FORWARD AND I WAS UNABLE TO STOP THE VEHICLE UNTIL IT HIT THE BACK GARAGE WALL. WHEN THE VEHICLE WAS THEN PUT INTO REVERSE IT SHOT BACKWARDS, ALSO. I WAS UNABLE TO STOP THE VEHICLE UNTIL IT WAS TOTALLY OUT OF THE GARAGE. THE VEHICLE SEEMED TO ACCELERATE ON ITS OWN. DAMAGE WAS DONE TO THE FRONT END OF THE VEHICLE, THE GARAGE WALL AND THE INSIDE UTILITY ROOM AND HALLWAY.

I'M CURRENTLY ON MY SECOND WINDSHIELD ON MY 2018 SUBARU FORESTER. THE FIRST WINDSHIELD CRACKED FOR NO GOOD REASON AND THE SECOND CRACKED WITH A MINOR ROCK HIT THE WINDSHIELD.

MY 2018 SUBARU FORESTER XT SHUT OFF WHILE DRIVING 2 TIMES ON 7/26/18. NOTHING HAPPENED, NO WARNING LIGHTS,IT JUST SHUT OFF WHILE DRIVING. AND CAME TO A SUDDEN STOP IN A MATTER OF SECONDS -I WAS GOING 40 MPH. AFTER IT SHUT OFF THE BATTERY LIGHT CAME ONE, THE CHECK ENGINE, AND THE ESP ELECTRONIC STABILITY LIGHT CAME ON. EXTREAMLY HEART STOPPING TO HAVE YOUR VEHICLE SHUT OFF/STALL, WHATEVER, WHILE ON A ROAD, ESPECIALLY A HIGHWAY. LUCKILY I WAS ON A STREET WHERE I COULD GET TO THE SIDE BEFORE IT COMPLETELY STOPPED. BUT I HAD JUST GOTTEN OFF THE FREEWAY HOWEVER I COMMUTE TO WORK ONE A FREEWAY. IF THIS HAPPENS AGAIN TODAY, I PRAY I'M NOT ON THE FREEWAY OR ANYWHERE WHERE I CAN'T SAFELY GET OVER ON TIME BEFORE I'M HIT. IT STARTED AGAIN NO PROBLEM, THEN STALLED AGAIN IN MY DRIVEWAY 10 MINUTES LATER. MY VEHICLE IS AN AUTOMATIC CVT TRANSMISSION AND SHOULDN'T STALL WHILE DRIVING.

ALL MY CARS FROM 2001 THRU 20176 FORDS TOYOTAS MAZDAS ETC. ALL HAD AUTOMATIC DOOR LOCKING WEATHER WHEN PUT IN GEAR OR WHEN THE CAR PROCEDED TO 10 MPH I JUST LEASED A 2018 SUBARU FORESTER IT DOES NOT DO IT! WENT TO THE DEALER THEY STATED THE CAR DOES NOT DO THAT ONLY THE LEGACY AND THE OUTBACK . THIS IS A MAJOR SAFETY ISSUE AND I WILL TAKE LEGAL MOTION AGAINST SUBARU MY CELL NUMBER IS [XXX] PLEASE CALL ME THERE IS A MODULE BOX THAT CAN BE INSTALLED AT MY OWN EXPENCE AND IM OK WITH THAT FOR 125$ I AM IN LAW ENFORCEMENT AND SAFETY IS A BIG ISSUE WITH ME PLEASE ALL ME FOR DIRECTION ME PERSONALLY THEY SHOULD RECALL AND HAVE THAT SAFETY ISSUE INSTALLED THE SALESPERSON DID NOT MENTION THAT THE CAR DIDNT COME WITH OUT THAT OPTION GEE WHIZ ITS LIKE NOT HAVING AN AIR BAG IN YOUR CAR. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DROVE TO DINER PARKED CAR WHEN WE RETURNED THE WINDSHIELD WAS CRACKED NO APPARENT DAMAGE INSIDE OR OUTSIDE

DIRECTIONAL LIGHTS ONLY TURN OFF WHEN MATING 90 TURN. TAKING EXITS OR CROSSING LANES LIGHT WON'T TURN OFF AUTOMATICALLY ELDERLY PEOPLE CANNOT HEAR THE BLINKIN. NEVER HAD THIS PROBLEM WITH OTHER CARS I HAVE OWNED

TL* THE CONTACT OWNS A 2018 SUBARU FORESTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER AIR BAG INDICATOR ILLUMINATED AND FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO PRIME SUBARU HYANNIS (508-778-5066, LOCATED AT 24 RIDGEWOOD AVE, HYANNIS, MA 02601) WHERE IT WAS DIAGNOSED THAT THE SEAT WAS WET. THE DEALER REPROGRAMMED THE AIR BAG INDICATOR, BUT THE FAILURE RECURRED WHEN A PASSENGER OCCUPIED THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR UNDERNEATH THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS BACK ORDERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

TAKATA RECALL PASSENGER SIDE AIRBAG INDICATOR SHOWED A PROBLEM WITHIN FIRST 200 MILES OF DRIVING THE NEW FORESTER.

I HAVE TROUBLE MAKING TURNS FOR IT HESITATES BEFORE IT WILL KICK IN,YESTERDAY I WAS ALMOST HIT BY A POLICE CAR GOING ON A CALL, LIGHTS/SIREN ON . I JUST MADE A TURN AND IT HESITATED ICOULDN'T GET OUT OF HIS WAY. THIS IS AN ONGOING PROBLEM WITH THIS CAR.

MY 2018 SUBARU FORESTER IS EXPERIENCING FAULTY ACTIVATION OF THE PASSENGER SEAT AIR BAG LIGHT SINCE JUNE 2018. VEHICLE WAS PURCHASED NEW IN AUGUST 2017. THE DASHBOARD READS THAT THERE IS NO AIRBAG ON FOR THE PASSENGER WHILE SOMEONE WAS SEATED THERE AND THE CAR WAS SITTING OR IN MOTION. THIS HAS HAPPENED ON AND OFF SINCE JUNE 2018. THE LIGHT READS PERIODICALLY THAT NONE OF THE AIRBAGS ARE ON. AFTER BRINGING IT TO MY SUBARU DEALER IN AUGUST 2018, I WAS TOLD THAT A PART WOULD BE ORDERED AND THAT IT WAS THE PASSENGER SEAT CUSHION THAT NEEDED REPLACED. AFTER WAITING A MONTH, I CONTACTED THE DEALERSHIP AND THEY STATED THAT SUBARU HAS TO CREATE AND MANUFACTURE THIS SEAT CUSHION STILL, AND THEY HAD NO IDEA WHEN THIS WOULD BE DONE. I HAVE BEEN UNABLE TO DRIVE MY FORESTER FOR ALMOST 6 MONTHS NOW DUE TO THE SAFETY ISSUES OF DRIVING WITHOUT THE GUARANTEE OF AIRBAGS DEPLOYING. THE DEALERSHIP HAS NO ANSWER AS TO WHEN SUBARU WILL EVEN START CREATING THIS NEW PART. I AM SURPRISED IT IS NOT A RECALL SINCE IT IS AN AIRBAG ISSUE, AND THE DEALERSHIP STATED THEY HAD AT LEAST 7 OTHER CUSTOMERS CURRENTLY WITH THE SAME ISSUE. I HAVE NOW BEEN WITHOUT MY NEW VEHICLE AND DRIVING A LOANER CAR FROM THE DEALER. THERE SEEMS TO BE NO END IN SIGHT AS TO WHEN THIS ISSUE WILL BE FIXED OR EVEN ADDRESSED BY SUBARU.

WAS DRIVING ALONG ON THE FREEWAY ON MY WAY TO WORK, HEARD A CRACK, BUT DID NOT PAY MUCH ATTENTION. WHEN I GOT TO WORK, I SAW A CRACK IN THE BOTTOM PART OF THE WINDSHIELD APPROX 2INCHES IN LENGTH. WHEN I GOT BACK FROM WORK AND LOOKED AT THE CRACK THE NEXT DAY, IT APPEARS THAT'S THE CRACK GREW ANOTHER 2 INCHES. CALLED MY DEALER SHIP AND SOA (SUBARU OF AMERICA AND FILLED A REPORT AND ASKED IF MY LESS THAT 1 YEAR OLD CAR THAT HAD ITS WINDSHIELD CRACK SPONTANEOUSLY IS COVERED , I WAS TOLD NOT AND THAT REPLACEMENT PARTS WILL COST EST $750.

THE PASSENGER SEAT AIRBAG HAS NOT BEEN WORKING FOR ABOUT 9 MONTHS MAKING IT DANGEROUS FOR A PASSENGER (OR NOT AVAILABLE FOR PASSENGER SEAT OCCUPANCY). THE PARTS HAVE BEEN ON ORDER FOR MONTHS BUT STILL NOT DELIVERED. THERE ARE MANY OF THESE ON BACKORDER INDICATING TO ME A SIGNIFICANT SAFERY PROBLEM.