2012 Subaru Impreza Visibility & Wipers Problems

The contact's son's father owns a 2012 Subaru Impreza. The contact stated that upon activating the heating system, a burning odor would emit from the vehicle without warning. The vehicle was taken to a dealer where the mechanic discovered melted plastic; as well as black soot, inside the vehicle's instrument panel and harness blower resistor. The contact stated that an unknown fuse and the heater motor were replaced; however, the failure returned. The vehicle was taken to a second dealer(Prestige Subaru of Turnersville NJ) where a diagnostic was performed and the contact was given an estimate for the repair. The vehicle was not repaired. The contact reached out to the manufacturer but was offered no assistance. The failure mileage was approximately 129,173

I WAS AT A STOP AT AN INTERSECTION ABOUT TO MAKE A RIGHT TURN AND ALL OF A SUDDEN MY REAR WINDOW SPONTANEOUSLY SHATTERED AND BROKE. I LOOKED TO SEE IF A CAR HAD HIT ME AND THEIR WAS NO CAR THERE. I PULLED OVER TO INSPECT THE DAMAGE AND LOOKED FOR A ROCK OR STONE. NOTHING WAS THERE, THE REAR WINDOW JUST BROKE ON IT'S OWN. I WAS USING MY REAR DEFROSTER AT THE TIME. IT WAS STRANGE AND I BELIEVE THIS TO BE A FAULT FROM THE FACTORY. I HAVE READ THAT THIS HAS BEEN AN ISSUE IN THE PAST WITH SUBARU. THE REAR GLASS HAD NO CHIPS OR CRACKS PRIOR TO THIS SPONTANEOUS DAMAGE.

I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD NOISE (ALMOST LIKE A GUNSHOT), AND LOOKED UP TO SEE MY SUNROOF/MOONROOF HAD SHATTERED. THE ROAD I WAS DRIVING ON WAS BEING REPAVED, SO I DID HIT A SLIGHT BUMP, BUT I HAD DRIVEN ON THE SAME BUMP FOR THE PREVIOUS 3 DAYS AND SO DID ALL OTHER DRIVERS. I DO NOT KNOW HOW SOMETHING LIKE THIS COULD HAVE OCCURRED. MY CAR DID NOT BOTTOM-OUT OR HIT ANYTHING, BUT SOMEHOW THE SUNROOF HAD SHATTERED. *TR

OUTSIDE TEMPERATURE: 33 DEGREES F. NO PRECIPITATION. ROAD CONDITION: DRY, MODERATELY ROUGH ROAD SURFACE. ONCOMING TRAFFIC: NONE INTERNAL HEAT APPLIED TO WINDSHIELD, FULL HEAT, AIR SPEED LEVEL 2. WITHOUT ANY EXTERNAL FORCE BEING APPLIED TO THE WINDSHIELD, SUDDENLY AN APPROXIMATELY 18 INCH CRACK APPEARED IN THE PASSENGER'S PORTION OF THE WINDSHIELD, LOW DOWN, CRACKING FROM SLIGHTLY OFF RIGHT CENTER, TOWARD THE LEFT SIDE OF THE CAR. *TR

SPONTANEOUS CRACKS IN WINDSHIELD. CAR WAS NOT IN USE AND SITTING IN OPEN SPACE. NO VISIBLE CHIPS OR ANY REASON FOR THIS OCCURRENCE. *TR

THE SUNROOF GLASS EXPLODED AS I WAS DRIVING DOWN THE ROAD IN MY 2012 SUBARU IMPREZA WRX. NO IMPACT, CALM WEATHER (NO DEBRIS FLYING AROUND), NO OTHER VEHICLES NEARBY (THAT COULD HAVE THROWN A ROCK OR SOMETHING). *TR