2020 Subaru Impreza Complaint Log

AFTER REPLACING A BRAND NEW OEM WINDSHIELD FROM THE FIRST TIME ONE MONTH LATER I HAD TWO SMALL ROCKS HIT MY WINDSHIELD AND CRACKED IT I AM FORCED TO REPLACE IT FOR A SECOND TIME. THIS IS VERY UNACCEPTABLE.

TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE HEADLIGHTS BECAME INOPERABLE AND FAILED TO RETURN TO NORMAL OPERATION. THE CONTACT STATED THAT THE DRIVER MONITORING SYSTEM TEMPORARILY STOPPED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

WHILE SITTING IN A PARKING SPOT GETTING READY TO GO INTO A STORE, THE WINDSHIELD SUDDENLY CRACKED. IT LOOKS LIKE IT CRACKED AT THE BOTTOM AND WENT UP ABOUT 12 TO 15 INCHES.

MY WINDSHIELD CRACKED FOR NO APPARENT REASON.

MY FRONT PASSENGERS SIDE WINDSHIELD CRACKED. A TINY ROCK CAME UP AND MADE A 10 INCH CRACK.

FOR A NEW CAR THAT IS LESS THAN A YEAR OLD,5000 MILE,THE CHASSIS PARTS FALL OFF DURING DRIVING,WHICH IS TOO DANGEROUS IN MOTION - ON A CITY STREET -TURNING

TODAY, 12/14/2020 AT 430AM I STARTED MY CAR LIKE NORMAL. CURRENTLY TEMPS BELOW 30 OVER NIGHT. VEHICLE HAS A REMOTE START SYSTEM. LET THE VEHICLE WARM UP, WENT OUTSIDE AND GOT IN THE VEHICLE. NOTICED A 12 INCH CRACK ON THE LOWER PASSENGER SIDE, GOING TOWARDS THE MIDDLE. WASN'T THERE THE DAY BEFORE WHEN I PARKED IT. I PURCHASED THIS VEHICLE BRAND NEW IN EARLY SEPTEMBER, ONLY 4 MONTHS OLD. I'VE CHECKED ONLINE AND HAVE SEEN HUNDREDS OF OTHERS WITH THE SAME ISSUE, AND EVEN A LAWSUIT BEING FILED AGAINST SUBARU. CONTACTED MY SUBARU DEALER WHERE I PURCHASED THE VEHICLE, THEY TOLD ME IT'S NOT COVERED UNDER WARRENTY, BUT WILL CONTACT SUBARU. WITH HUNDREDS OF OTHERS WITH THE SAME COMPLAINT AND SAFETY ISSUE. SEEMS AS THOUGH A RECALL SHOULD BE DONE ON THIS. ESPECIALLY SINCE THE EYESIGHT SAFETY SYSTEM HAS TO BE RECALIBRATED IF THE WINDSHIELD HAS TO BE REPLACED AND THAT SERVICE ALONE IS $1000. OTHERS IN FORUMS/ONLINE HAVE STATED THEY'VE BEEN THROUGH MULTIPLE WINDSHIELDS. SAME ISSUE, WHERE THEY'LL WAKE UP THE NEXT DAY TO A CRACK ACROSS IT.

THE WINDSHIELD ON MY 2020 SUBARU IMPREZA CRACKED BY ITSELF. THERE WAS NO DAMAGE SUSTAINED TO THE WINDSHIELD. NO MARKS FROM ANYTHING HITTING THE WINDSHIELD. IT CRACKED SIMPLY WHILE SITTING PARKED IN MY DRIVEWAY.

OUR WINDSHIELD HAS CRACKED FOR NO APPARENT REASON. MY HUSBAND TOOK THE CAR OUT FOR LUNCH - NO DAMAGE. THEN HE WENT BACK OUT LATER THAT AFTERNOON AND THERE WAS A LARGE CRACK. EVEN IF SOMETHING HAPPENED TO HIT THE CAR (WHICH WOULD HAVE HAD TO BE SO MINOR THAT HE DIDN'T NOTICE), IT SHOULD NOT HAVE IMMEDIATELY CRACKED LIKE THIS. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS WITH ANY OTHER VEHICLE.

WAS TRAVELING DOWN A HIGHWAY WHEN A VEHICLE CHANGED LANES, SPRAYING A LITTLE BIT OF SAND ONTO THE WINDSHIELD. SUDDENLY MY WINDSHIELD DEVELOPED A 10 INCH "L" SHAPED CRACK, STARTING FROM THE LEFT EDGE OF THE WINDSHIELD (ABOUT HALF WAY UP) AND CONTINUED STRAIGHT ACROSS TOWARDS THE MIDDLE OF THE WINDSHIELD.

I RECENTLY BOUGHT A NEW 2020 SUBARU IMPREZA SPORT (BOUGHT AT 19 MI, CURRENT 1300 MI). VEHICLE WAS STATIONARY, PARKED OVERNIGHT, DURING A COLD NIGHT. THE NEXT MORNING AFTER DEFROSTING, I NOTICED A SMALL, 2' CRACK ORIGINATING FROM THE LOWER CENTER WINDSHIELD. UPON INSPECTION, THERE WAS NO MARK OF CONTACT BY DEBRIS. OVER THE COURSE OF THE DAY, THE CRACK GREW UP TO 10 INCHES. CONTACT MADE TO DEALERSHIP ABOUT DEFECT.

SMALL ROCK HIT THE WINDSHIELD AS BROKE VERY EASY. SEEING A LOT OF ISSUES WITH THE FRONT WINDSHIELD AND THEY ARE BREAKING EASY. COST $987.00 TO REPAIR. HAVE ALL RECEIPTS WILL PROVIDE IF NEEDED.

MY VEHICLE WAS STATIONARY AND OFF, PARKED AT MY HOME. AS I WAS GETTING READY TO GO TO WORK THAT AFTERNOON, I NOTICED A CRACK IN THE WINDSHIELD. THIS CRACK WAS NOT THERE AFTER I FINISHED RUNNING AN ERRAND THAT MORNING. IT HAD TO HAVE HAPPENED WHILE THE VEHICLE WAS NOT IN USE AND STATIONARY. THERE IS NO CRACK OR CHIP TO INDICATE ANY IMPACT WITH ANY EXTERNAL OBJECT. THE CRACK ORIGINATES AT THE BOTTOM CORNER WHERE THE WINDSHIELD MEETS THE FRAME OF THE VEHICLE. (PLEASE SEE ATTACHED PHOTO) THIS INDICATES TO ME, A FACTORY DEFECT. TO CLARIFY, I PLACED TAPE ON THE INSIDE OF THE WINDSHIELD TO MARK THE END OF THE CRACK. THIS IS NOT TO BE CONFUSED AS A CHIP OR MARK OF IMPACT.

A CRACK BEGAN AT THE TOP OF THE WINDSHIELD JUST AT THE MEETING OF THE ROOF. THERE WAS NO NOTICEABLE INDENTION OF MARK OF A OBJECT IMPACTING THE WINDSHIELD. IT WAS OBSERVED FIRST THING IN THE MORNING WHILE IN THE DRIVEWAY - NOT ON THE ROAD.

WINDSHIELD CRACKED ON TWO SEPARATE OCCASIONS

I WAS DRIVING ON THE HIGHWAY AND I LOOKED UP AND SAW THE CRACK START AT THE TOP OF THE WINDSHIELD. I PARKED IT IN THE GARAGE AND IT HAS GOTTEN WORSE SITTING IN MY GARAGE. I DIDN'T HIT ANY ROCKS OR ENCOUNTER ANY UNUSUAL DRIVING CONDITIONS.

THE FIRST CRACK OCCURRED SPONTANEOUSLY MID JULY 2020, STARTED ON THE PASSENGER SIDE WHILE DRIVING ON AN EXIT RAMP AT 40 MPH. MY PASSENGER NOTICE IT. I REPLACED THE WINDSHIELD ON 8/13/20. TODAY ( 10/5/20) THE WINDSHIELDED SPONTANEOUSLY CRACKED AGAIN... HEARD A "POP" AS I WAS DRIVING TO WORK ON A HIGHWAY AT 55MPH.

2200 MILES. WINDSHIELD CRACKED. 18 INCHES LONG. WHILE SITTING IN AN EMPTY PARKING LOT. CRACK STARTS FROM UNDER THE HOOD.

FRONT WINDSHIELD CRACKED WHILE DRIVING FOR NO APPARENT REASON. THE CRACK WAS FIRST NOTICED WHILE ON A CITY STREET WAITING FOR A TRAFFIC LIGHT TO CHANGE.

WINDSHIELD CRACKED

MY WINDSHIELD CRACKED LESS THAN A MONTH OF HAVING MY CAR. WHILE PARKED THE WINDSHIELD CRACKED. IT CRACKED INSIDE FROM BEHIND THE MIRROR BEFORE SPLINTERING INTO TWO LARGE CIRCULAR CRACKS. IT CONTINUE TO CRACK HORIZONTALLY OVERNIGHT.

TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. AFTER STOPPING THE VEHICLE AND INSPECTING UNDER THE HOOD, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,000. *LN THE CONSUMER STATED THAT THE BATTER HAD BEEN REPLACED AS THE PROBLEMS KILLED THE BATTERY. *AS

APPROXIMATELY A 24 INCH LONG CRACK IN MY FRONT WINDSHIELD

A CRACK APPEARED ON THE WINDSHIELD WHILE IT WAS PARKED SO THERE WAS NO IMPACT ON THE GLASS WHEN IT OCCURRED. *TR

WITH 7,000 MILES ON IT, ONLY A FEW MONTHS AFTER PURCHASE, MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I'VE HEARD THIS IS VERY COMMON AND THERE IS A CLASS ACTION LAWSUIT AGAINST SUBARU FOR IT. THE PATTERN IN WHICH MINE CRACKED IS SIMILAR TO WHAT OTHERS HAVE POSTED IN IMPREZA OWNERS FORUMS WHICH TELLS ME IT'S LIKELY A DEFECT AND NOT A TYPICAL CRACK.

I WAS SITTING IN MY CAR IN THE DRIVEWAY, HEARD A LOUD NOISE, AND A MOMENT LATER NOTICED THERE WAS A CRACK GOING FROM THE BOTTOM OF THE WINDSHIELD TO ABOUT HALF WAY UP. THERE WAS NO CAUSE AND THIS WAS JUST A CLEAN CRACK.

THE VEHICLE WAS PURCHASED IN JANUARY 2020 NEW FROM DEALER STOCK. IT HAS APPROXIMATELY 2000 MILES ON IT AND EXPERIENCED SPONTANEOUS WINDSHIELD CRACKS WITH NO INDICATION IT IS FROM SOMETHING STRIKING THE WINDSHIELD. CRACKS WERE DISCOVERED IN THE MORNING AFTER THE CAR WAS SITTING ALL NIGHT. THE DAY AFTER NOTICING THE FIRST CRACK, A SECOND CRACK DEVELOPED IN THE SAME MANNER AS THE FIRST, THE CAR WAS STATIONARY ALL NIGHT AND CRACK WAS DISCOVERED FIRST THING IN THE MORNING.

WINDSHIELD CRACKED FOR NO KNOW REASON. VEHICLE WAS PURCHASED NEW. WINDSHIELD CRACKED AT APPROXIMATELY 7,000 MILES. IT WAS A WARM DAY. GENUINE SUBARU SUN SHIELD WAS PLACED ON DASH TO KEEP HEAT OUT. WHEN I GOT INTO THE VEHICLE AND REMOVED THE SUN SHIELD THE WINDSHIELD WAS CRACKED.

BOUGHT THE CAR 12/21 FIRST WINDSHIELD CRACKED 1/28 WHILE SITTING IN MY DRIVEWAY OVER THE WEEKEND. DEALER CLAIMS THERE WAS A CHIP CAUSED BY A ROCK BUT I THINK THE "CHIP" WAS CAUSED BY THE CRACKING OF THE WINDSHIELD DROPPED OFF AT DEALER 2/4 THE FIRST REPLACEMENT IS BROKEN TAKES A WEEK TO GET ANOTHER PICKED UP 2/11 $500 REPLACEMENT WINDSHIELD CRACKED 2/20 - WHILE DRIVING. I DID NOT SEE OR HEAR ANYTHING IMPACT THE WINDSHIELD BUT I DID HERE THE GLASS CRACK. I FEEL THAT THESE WINDSHIELDS ARE UNREASONABLY FRAGILE AND SHOULD LAST LONGER THAN 9 DAYS UNDER NORMAL USAGE.

WINDSHIELD CRACKED SPONTANEOUSLY WHILE PARKED ON THE DRIVEWAY OUTSIDE MY HOUSE.

TL* THE CONTACT OWNS A 2020 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND RETURNING, THE CONTACT BECAME AWARE OF A CRACK IN THE WINDSHIELD. THE CRACK STARTED ON THE PASSENGER'S SIDE OF THE VEHICLE AND WAS APPROXIMATELY AN INCH IN LENGTH. THE CONTACT CALLED THE GLASS COMPANY REFERRED TO BY THE INSURANCE COMPANY AND THE WINDSHIELD WAS REPAIRED BUT NOT REPLACED. THE CONTACT CALLED ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757, (888) 904-6612) AND IT WAS CONFIRMED THAT THE REPAIR THAT WAS PERFORMED WAS ADEQUATE AND THAT THE WINDSHIELD DID NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 800.

THE VEHICLE IS ABOUT A MONTH OLD, I WAS DRIVING ON THE FREEWAY WHEN A TINY PIECE OF GRAVEL HIT MY WINDSHIELD RESULTING IN A CRACK ABOUT 10 INCHES IN LENGTH LOCATED IN THE MIDDLE OF THE PASSENGER AND DRIVER SEAT SECTION. I DIDN'T HAVE ANY HEATING ON AND IT WAS A SUNNY DAY

MY WINDSHIELD CRACKED IT ABOUT 2500 MILES. I WENT TO THE DEALER AND THEY SAID IT WAS A STONE CHIP HOWEVER I DIDN'T SEE ONE. A COUPLE OF WEEKS AGO AND IT CRACKED IN THE MIDDLE HORIZONTALLY JUST BELOW THE REARVIEW MIRROR. THE TWO CRACKS WERE NOT CONNECTED INITIALLY. HOWEVER I HIT A BUMP IN THE ROAD AND THEY DID CONNECT. THE CRACK GOES ALMOST ALL THE WAY ACROSS FROM ONE SIDE TO THE OTHER OF MY WINDSHIELD AT THIS POINT. *TR