There are 1 stored owner reports matching the suspension leading-label group for the 2024 Subaru Impreza in our NHTSA-sourced dataset. These are unverified consumer reports and may not reflect confirmed defects.
This group counts stored reports whose component label starts with one of this site's matching prefixes, ignoring case. Each matching report counts once within the group. Components mentioned later in the label or only in the narrative are not searched. How component counts work
Loaded 1 of 1 matching reports.
Open the full vehicle complaint log (all categories)On 12/12/2025, Subaru Orange Coast (Santa Ana, CA) service advisor stated via text: "Breaks feel fine, no issues there," "Tires no issues there," "Struts no leaks or issues," and "Car is ready for pick up." On 12/16/2025, Service Director confirmed: brake rotor defects, weak struts causing tire wear, and replaced both rear struts, tires, and "the other 2" components under warranty/customer satisfaction. CRITICAL SAFETY CONCERN: During a prior service visit, dealership performed tire rotation moving a compromised tire from rear axle to FRONT STEERING AXLE — where failure would cause loss of steering control. On 12/12/2025, technicians REFUSED to rotate tires because "wire was showing" — confirming visual identification of exposed steel cord as safety hazard. Dealership then attempted to SELL me replacement tires (profiting from condition their service created). Despite actual knowledge of exposed steel cord on steering-axle tire, service advisor texted "no issues" and attempted to release vehicle for highway operation. SEQUENCE OF DEALER CONDUCT: Rotated compromised tire to front steering axle (prior visit) Identified exposed steel cord on 12/12/2025 Refused rotation due to safety hazard Attempted to sell replacement tires Represented "no issues" via text Attempted release for public road operation DOCUMENTATION: Demand letter delivered to Subaru of America (tracking: [XXX] , received 12/16/2025). Text messages from service advisor preserved. Service Director's 12/16 acknowledgment of defects preserved. VEHICLE LOCATION: Subaru Orange Coast, Santa Ana, CA (not operated due to safety concerns) CONSUMER: [XXX] | [XXX] | [XXX] is AI and can make mistakes. Please double-check responses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Apr 28, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.