2004 Subaru Legacy Complaint Log

AT 26,469 miles the harmonic balancer separated into two pieces while driving causing sudden loss of power steering. I contacted Subaru for assistance with this know problem. They refused a free repair. I have been a Master ASE mechanic for over 25 years at a dealership and know repairs of this type are usually done in house under a goodwill policy, otherwise swept under the rug so there is no recall. I went to the local dealer here and the tech there said he use to do the repair almost everyday. the same thing happened to my housemates at some time and he doesn't remember the details. This is a serious problem and there should be a recall as it could result in death given the circumstances the driver is driving in.

A smell of gas was present in the passenger area. I took it to my mechanic. He said the Damper Fuel Assembly (Part # 42086AE040) was leaking. It is a high pressure gas hose. Subaru no longer makes the part, making the car valueless. We tried junkyards, etc, but that part seems to be leaking on all. It is dangerous. I can drive it, perhaps, but the gas smell is in the body of the car. Subaru said it's "unfortunate" that the car that was worth $6-7,000 last week is worth nothing. Unless I want to drive it unsafely.

I KEEP RECEIVING SAFETY RECALL LETTERS ABOUT THE AIRBAG IN THIS VEHICLE. THIS VEHICLE HAS BEEN SCRAPPED SINCE JULY 2017. I COULD NO LONGER GET IT TO PASS EMISSIONS. I HAVE SINCE THEN CALLED THE NUMBER ON THE LETTERS SEVERAL TIMES TO REMOVE ME FROM THE NOTICE LIST BUT I KEEP RECEIVING THEM. I RECENTLY NOTICED THAT EVERY RECALL NOTICE HAS A DIFFERENT PHONE NUMBER ON IT AND IT APPEARS CALLS ARE GOING TO A DIFFERENT CALL CENTER EVERY TIME. I BELIEVE THAT THE US DOT AND NHTSA IS BEING RIPPED OFF BY WHOMEVER IS CONTRACTED TO SEND OUT THESE LETTERS. EVERY OPERATOR AT THE CALL CENTERS STATES THEY WILL UPDATE THEIR FILE AND REMOVE ME FROM THE LIST, BUT LIKE CLOCKWORK I STILL RECEIVE THE NOTICES.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V000000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE DEALER (WEBSTER GROVES SUBARU LOCATED AT 7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119 PHONE NUMBER: 314-968-5167) WHO WERE UNABLE TO VERIFY WHEN AND IF THEY WOULD BE RECEIVING THE PARTS FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REMEDY. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT 45 MPH, THE DRIVER ATTEMPTED TO DEPRESS THE BRAKE PADDLE WHICH WENT TO THE FLOOR WHILE THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE PARKING BRAKE TO COME TO A COMPLETE STOP HOWEVER, THE BRAKE FRACTURED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT LOW SPEED TO THE RESIDENCE. THE CONTACT GOT OUT THE VEHICLE AND NOTICE BRAKE FUEL LEAKING ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE BRAKE LINE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TAKATA RECALL: MY CAR HAS BEEN LISTED FOR THE RECALL SINCE JUNE 2016, BUT I HAVE NEVER BEEN ONCE CONTACTED BY SUBARU TO COME IN FOR REPLACEMENT. I HAVE NO INCIDENT, FORTUNATELY, BUT THE FIELD BELOW REQUIRES A DATE, SO I'LL ENTER TODAY'S.

TAKATA RECALL: MY CAR'S BEEN LISTED SINCE LAST JUNE. NO CONTACT WHATSOEVER FROM SUBARU EVEN THOUGH THAT'S WHAT I WAS TOLD TO EXPECT. THIS IS UNACCEPTABLE. LUCKILY NO INCIDENT SO FAR, BUT THE FIELDS IN THIS COMPLAINT FORM REQUIRE DATES, ETC. SO I'LL USE TODAY'S DATE.

HOOD LATCH FAILURE ON HIGHWAY. FLEW UP AND BROKE WINDSHIELD. SAME THING HAPPENED TO OUR 2007 SUBARU LEGACY EXACTLY A WEEK AFTER. WINDSHIELDS AND HOODS NEED TO BE REPLACED. THE LATCH IS LIKE A TOY, NOT STURDY AT ALL. CONTACT ME ASAP FOR PHOTOS [XXX] COULDN'T GET THE PHOTOS TO LOAD INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA INFLATORS;THE AIR BAG WARNING LIGHT HAS BEEN FLASHING ON &OFF &NOW IT'S ON ALL THE TIME , THE BAG WAS SUPPOSED TO HAVE BEEN CHANGED BY THE DEALERSHIP ON JAN. 19 2017 @ NORTHPARK SUBARU HERE IN SAN ANTONIO TX.,HOW CAN I VERIFY THAT THE BAG WAS INDEED REPLACED & WHY DID THE AIRBAG LIGHT STARTED TO FLASH AFTER THE BAG WAS REPLACED A SHORT TIME AFTERWARDS , NOT ALL THE TIME , BUT EVERY NOW & THEN & NOW IT'S ON ALL THE TIME ? IS IT SAFE TO DRIVE & HOW CAN I CONFIRM THAT THE RECALL WAS INDEED PREFORMED ? WHEN I PICKED UP MY CAR ,TO ME IT LOOKED LIKE IT HAD'NT BEEN TOUCHED ,TO BE HONEST , BUT I DID'NT QUESTION IT @ THE TIME , AM I WRONG TO THINK THAT ? ANY WAY I WAS NOT TOLD WHICH BAGS WERE REPLACED , DRIVER SIDE OR PASS SIDE OR BOTH , I DON'T KNOW , CAN YOU HELP ???

TAKATA - PSAN INFLATOR, NEVER NOTIFIED.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AIR BAG INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 240,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SUBARU HAS INDICATED I SHOULD NOT LET PERSONS RIDE IN MY FRONT PASSENGER SEAT BUT HAS NOT OFFERED A DATE WHEN THEY WILL BE WILLING TO CORRECT THE PROBLEM. I WAS PLANNING TO SELL THE CAR BUT CANNOT DO IT UNTIL THIS SITUATION IS RESOLVED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: SEVERAL WEEKS AGO I RECEIVED A NOTICE IN THE MAIL SAYING THAT THERE WAS A RECALL ON THE AIRBAGS IN MY SUBARU. THE NOTICE SAID NOT TO LET ANYONE RIDE IN MY CAR IN THE FRONT SEAT. IT ALSO SAID THAT REPLACEMENT AIRBAGS WOULD BE INSTALLED AT NO COST AND THAT I WOULD BE NOTIFIED WHEN THE NEW AIRBAGS ARE AVAILABLE. MY COMPLAINT: IT HAS BEEN SEVERAL WEEKS. I CANNOT DRIVE WITH ANYONE IN MY FRONT SEAT AND I AM GETTING TIRED OF WAITING TO FIND OUT WHEN THE NEW BAGS WILL BE AVAILABLE. I'VE HEARD NOTHING ELSE! THE REPLACEMENTS NEED TO BE INSTALLED VERY SOON! I WENT TO THIS WEBSITE (HTTPS://VINRCL.SAFERCAR.GOV/VIN/VINLOOKUP) TO FIND OUT MORE ABOUT THIS RECALL AND THERE WAS THE FOLLOWING NOTICE: IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LIBERTY SUBARU (201-261-0900, LOCATED AT 55 KINDERKAMACK RD, EMERSON, NJ 07630) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT MENTIONED THAT HE WAS PLACED NUMBER 12 ON THE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER PLACED THE CONTACT ON A WAITING LIST IN LATE JULY BUT DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/17*LJ *TR

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED A MANUFACTURER RECALL FOR THE AIR BAGS AND THE DEALER WAS UNABLE TO SUPPLY THE PART FOR AN UNREASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS MAY BE SUPPLIED TO THE DEALER. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/27/17*LJ UPDATED 01/31/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V361000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. IT HAS BEEN 7 MONTHS SINCE THE RECALL DATE OF JUNE 10, 2016. THERE HAS BEEN NO INFORMATION OR CONTACT BY SUBARU SINCE THE ORIGINAL RECALL NOTICE. MY LOCAL SUBARU DEALERSHIP SAYS THEY DO NOT HAVE THE REPLACEMENT AIRBAGS AND HAVE NO INFORMATION AS TO WHEN THEY WILL. PLEASE REQUEST SUBARU EXPEDITE THE RECALL PROCESS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT UPDATED 01/18/17.*JB

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS WINTER WE SMELL A VERY BAD GAS ODER INSIDE THE CAR.

SUBFRAME CORROSION

TL* THE CONTACT OWNED A 2004 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER PASSED OUT AND CROSSED OVER TO ONCOMING TRAFFIC. THE VEHICLE CROSSED THE STREET AND CRASHED INTO A LIGHT POLE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. THE CONTACT SUFFERED A PULMONARY CONCUSSION AND ELEVATED TROPONIN. THE CONTACT HAD TO BE HOSPITALIZED FOR THREE DAYS. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

CAR JUMPED TIME HAD TO REDO HEADS AND TIMEING BELT WHOLE KIT, CHECK ENGINE LITE AND AIR BAG LITE HAS BEEN ON SENCE

IN COLD WEATHER, BELOW APPROX 35F, FUEL VALVES SHRINK, AS CONFIRMED VIA CONVERSATION WITH [XXX] TEAM SUBARU SERVICE MANAGER [XXX] ON A JANUARY 2, 2017 PHONE CALL. AS REPORTED TO SUBARU, CONDITION CAUSES THE FOLLOWING: 1. WHEN PARKED, NORMALLY IN GARAGE: GAS FUMES WILL FILL THE SPACE, PERMEATE HOUSE TO A POINT THEY OVERWHELM THE INHABITANT OF NEAREST BEDROOM. 2. WHEN IDLING AT STARTUP: CAR CABIN FILLS WITH FUMES TO AN INTOXICATING LEVEL. NORMAL REMEDY TO OPEN WINDOWS. 3. DRIVING: IF OUTSIDE TEMPERATURE IS WARM ENOUGH, FUEL VALVES MAY RETURN TO A NORMAL SIZE AND HALT THE FLOW OF FUMES. NORMALLY TAKES AT LEAST 40 MINUTES OF OPERATION TO ACHIEVE THIS. NORMAL REMEDY TO DRIVE WITH WINDOWS OPEN. THE SITUATION OCCURS REGARDLESS OF FAN OPERATION. ATTEMPTS TO REMEDY HAVE INCLUDED TIGHTENING CLAMPS ON FUEL LINES ON OWN AND VIA A MECHANIC. THERE IS AN EXISTING RECALL ON THIS MODEL, WWO-98, WHICH SEEMS RELATED TO THE ISSUE AT HAND. SUBARU HAS DECLINED TO INCLUDE NEW VIN BEYOND ORIGINAL IN THIS NOTICE. THE ISSUE FIRST PRESENTED IN DECEMBER 2014, REPEATED DURING COLD SPELLS EACH WINTER SINCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY MECHANIC SAID THERE WERE RECALLS ON 2004 SUBARU LEGACY CARS FOR THIS PROBLEM. I AM NOT THE ORIGINAL OWNER BOUGHT THIS CAR FROM A SUBARU DEALER -USED. THE VIN NUMBER DOES NOT BRING UP ANY RECALLS FOR THE HEADER GASKET FOR THIS MODEL. WAS THERE A RECALL FOR HEADER GASKETS FOR A 2004 SUBARU LEGACY ? MY MECHANIC STATED IT WOULD COST AROUND $1200.00 TO FIX. THE CAR HAS 161K MILES AND IS STILL IN GOOD CONDITION. CAN YOU ADVISE IF SUBARU EVER RECALLED THIS CAR DUE TO FAULTY HEADER GASKETS ? SHOULDN'T THE SUBARU DEALER FIX THIS FOR FREE OR AT A LOWER COST ? I HAVE ALREADY REPLACED THE OIL PAN GASKET, POWER STEERING PUMP, WATER PUMP , WHICH HAS NOT BEEN CHEAP. I TAKE VERY GOOD CARE OF MY CAR AND KEEP THE OIL CHANGED EVERY 3000 MILES. THANK YOU . *TR

THERE IS A FUEL SMELL UNDER THE HOOD. A REPAIRMAN SAID THAT THE FUEL CLAMPS WERE LOOSE, HOWEVER, TO GET TO THEM HE HAD TO TAKE THE FUEL RAIL OFF THE MOTOR TO E TO THE CLAMPS. THEY COULD NOT BE SERVICED WITHOUT DIS ASSEMBLY. WE WERE QUOTED $500 TO MAKE THE REPAIR. THIS PROBLEM IS PREVALENT ON WEB CHAT ROOMS FOR THESE CARS. *TR

SUDDEN DECELERATION. OCCURRED AT COMPLETE STANDSTILL, 25MPH AND 65MPH, SPEED APPEARS NOT TO BE A FACTOR. CHECK ENGINE LIGHT COMES ON AND CRUISE CONTROL QUITS AND CRUISE LIGHT BLINKS AND ENGINE DEFAULTS TO 1500RPM, ALL HAPPENS SIMULTANEOUSLY, ERGO NO WARNING. COMPLETE LOSS OF GAS PEDAL CONTROL. INTERMITTENT PROBLEM. CAN HAPPEN A FEW TIMES A DAY OR NOTHING FOR A WEEK. TENDS TO HAPPEN MORE FROM A COLD ENGINE START AND WITHIN 3 MILES OF THEE START. VERY DANGEROUS IF ON FREEWAY, ESPECIALLY IN FAST LANE AND PULLING OUT ONTO STREET, ETC. *TR

WHILE OPERATING THE 2004 SUBARU LEGACY LT AT A SPEED OF 30 MPH A LOUD NOISE WAS HEARD FROM UNDER THE HOOD. IMMEDIATELY THE POWER STEERING WAS LOST, CAUSING SEVER LACK OF CONTROL, THE BATTERY TROUBLE LIGHT AND BRAKE WARNING LIGHT CAME ON IN THE INSTRUMENT PANEL. LUCKILY NO ACCIDENT OR INJURY OCCURRED. UPON INSPECTION (UNDER THE HOOD), IT WAS NOTED THAT ONE OF THE TWO DRIVE BELTS HAD BEEN RIPPED APART AND THE SECOND BELT HAD BEEN DISLODGED FROM IT'S PULLEYS , LEAVING THE POWER STEERING, ALTERNATOR, AIR CONDITIONER ETC WITHOUT DRIVE BELTS. IT WAS FURTHER FOUND AND NOTED THAT THE PULLEY MOUNTED ON THE END OF THE CRANKSHAFT HAD IN FACT SEPARATED FROM ITS MOUNTING HUB AND WAS EASILY REMOVED BY HAND WITHOUT EFFORT. THE SLIPPING LOOSE AND WANDERING PULLEY RESULTED IN THROWING AND DAMAGING THE POWER DRIVE BELTS AND COULD HAVE COME OFF COMPLETELY AND BE PROPELLED INTO THE RADIATOR AND OTHER COMPONENTS. BEING ABLE TO PULL OFF THE ROAD IMMEDIATELY AND SHUTTING OFF THE ENGINE PREVENTED FURTHER DANGER AND DAMAGE. *TR

TL*THE CONTACT OWNS A 2004 SUBARU LEGACY. WHILE DRIVING AT 2 MPH, THE VEHICLE SUDDENLY ACCELERATED AND WENT THROUGH THE GARAGE WALL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT IT HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 9,800.

I WAS STEERING THE CAR, JUST LEAVING THE LOT OF A HOME IMPROVEMENT STORE. I MADE A RIGHT TURN, DROVE THE DISTANCE OF, PERHAPS, A CITY BLOCK AND MOVED INTO THE LEFT LANE TO MAKE A LEFT TURN. I HAD TO STOP FOR A RED LIGHT SO I APPLIED THE BRAKES BUT THE CAR DID NOT WANT TO STOP. THE ENGINE BEGAN REVVING! THE GAS PEDAL WAS STUCK! FEELING TERRIFIED, CONFUSED, NOT KNOWING WHAT TO DO, I SHOVED THE GEAR INTO PARK AND TURNED THE IGNITION SWITCH TO OFF. LATER, I CALLED THE DEALERSHIP AND WAS GIVEN THE "FLOOR MAT EXCUSE" THAT THE GAS PEDAL HAD STUCK FOR THAT REASON; I WAS NOT TOLD TO BRING IT IN FOR A CHECKUP. *TR

TL*THE CONTACT OWNS A 2004 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 15 MPH DURING A SNOW STORM, THE CONTACT DROVE OVER A PATCH OF BLACK ICE. THE VEHICLE BEGAN SLIDING, ROLLED OVER, AND CRASHED. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO OTHER VEHICLE INVOLVED IN THE CRASH. THE PASSENGER SUSTAINED MINOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL THE FOLLOWING DAY. THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 42,000.

THE TREAD OF THIS TIRE SEPARATED FROM THE TIRE WHILE DRIVING. THE TIRE HAD APPROXIMATELY 45,000 MILES OF USE. THE TREAD WARRANTY WAS FOR 60,000 MILES. THE RETAILER WOULD NOT TAKE CORRECTIVE ACTION. I WAS TOLD THAT CONTINENTAL WOULD NOT DO ANYTHING BECAUSE THE TREAD WAS WORN, DESPITE THE FACT THAT I HAD 15,000 MILES LEFT ON THE TREAD WARRANTY. THE RETAILER ALSO INFORMED ME THAT THEY NO LONGER CARRIED THIS TIRE. *TR

WHEN BRAKING FOR A STOP LIGHT OR STOP SIGN THE ENGINE CONTINUES TO RACE AND STOPPING FORWARD MOVEMENT REQUIRES APPLYING HAND BRAKE AND SOMETIMES TURNING OFF ENGINE. FIRST REPORTED IN 2006 THERE HAVE BEEN TWO INCIDENTS IN THE PAST SEVERAL WEEKS (JUNE 20 TO JULY 2, 2014) EACH INVOLVING A DIFFERENT DRIVER. FLOOR MATS HAD BEEN REMOVED FOLLOWING THE EARLIER INCIDENTS IN 2006. IN EACH OF THE PRIOR INCIDENTS REARING ENDING OF THE AUTO IN FRONT WAS NARROWLY AVOIDED. MILEAGE ON THE VEHICLE IS CURRENTLY IS 82,800. UPDATED 2/18/15*JS

TL* THE CONTACT OWNS A 2004 SUBARU LEGACY. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE DECELERATED INDEPENDENTLY. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AS THE CRUISE CONTROL WARNING LIGHT BEGAN FLASHING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE THROTTLE POSITION SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SIX TIMES. THE THROTTLE WAS REPLACED TWICE. THE ELECTRONIC CONTROL MODULE WAS REPLACED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE CONSUMER STATED THE THROTTLE CEASED TO FUNCTION NORMALLY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE, WOULD THEN SLOW DOWN IMMEDIATELY AND WOULD ONLY MOVE AT A SPEED OF APPROXIMATELY 10 MPH. THE CONSUMER STATED HE LEARNED IF HE CAME TO A FULL STOP AND RESTARTED THE VEHICLE THREE OR FOUR TIMES, THE THROTTLE WOULD RE-ENGAGE AND HE WOULD BE ABLE TO RESUME NORMAL SPEED, SOMETIMES FOR SOME DISTANCE , AND OTHER TIMES FOR ONLY A SHORT DISTANCE BEFORE IT FAILED AGAIN. WHEN THE VEHICLE'S ELECTRONIC CONTROL MODULE WAS CHECKED BY A MECHANIC, IT SHOWED A CODE P2138. IT APPEARED THAT THE ENGINE COMPUTER UNIT WAS INVOLVED BECAUSE WHEN IT REST THE THROTTLE WORKED AGAIN, BRIEFLY. THE MECHANIC RESET AND IT RAN NORMALLY FOR THREE DAYS BEFORE FAILING. UPDATED 05/16/13

DT: 04/30/05 PROBLEM BEGAN. AT LOW SPEEDS, THE BRAKES WERE NOT RESPONDING AND CAUSED EXTENDED STOPPING DISTANCE AND THE STEERING FELT OUT OF CONTROL. AN ACCIDENT OCCURRED ON 05/07/05. AT 35 MPH COMING AROUND A CURVE ON A RAINY DAY, THE CONSUMER TRIED TO SLOW DOWN, BUT BRAKES LOCKED, AND THE CONSUMER SLID WITH NO STEERING ABILITY. THE CONSUMER COULDN'T KEEP THE CAR ON THE ROAD. SHE WENT OFF THE ROAD AND HEAD ON COLLISION WITH A TREE OCCURRED. TOTAL LOSS OF VEHICLE. SLIGHT INJURIES TO DRIVER, NO OTHER CARS INVOLVED. *JB

2004 SUBARU LEGACY EXPERIENCING PROBLEMS WITH ANTI-LOCK BRAKE SYSTEM.*MR THE CONSUMER STATED THE ABS LOCKED UP THE BRAKES/WHEELS AND CAUSED THE VEHICLE TO SLIDE AND THE CONSUMER WAS UNABLE TO STEER THE VEHICLE. THE REAR DEFROSTER WAS INOPERATIVE *JB

WHILE APPLYING THE BRAKE PEDAL VEHICLE ACCELERATED UNCONTROLLABLY. DRIVER CONTINUED TO APPLY THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP COMPLETELY. THIS CAUSED THE VEHICLE TO COLLIDED INTO THE VEHICLE IN FRONT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. HOWEVER, THE PROBLEM RECURRED. *AK SECOND FAILURE OCCURRED WHILE BRAKING FOR A STOP SIGN. THE VEHICLE CONTINUED TO ACCELERATE AN RAN INTO THE BACK OF A PICKUP TRUCK. THERE WAS NO DAMAGE TO PICKUP EXCEPT THAT THE VEHICLE'S HOOD WAS CAUGHT IN A TRAILER HITCH ON THE PICKUP. *BF *NM

WHILE DRIVING.THERE WAS A COLLISION CONSUMER'S VEHICLE WAS HIT ON DRIVERS SIDE. THE OTHER DRIVER WAS DRIVING AT 35-40 MPH. CONSUMER'S SEAT BELT CAME UNDONE. THERE WERE NO INJURIES.*AK

WHEN REVVING THE ENGINE POPPED NOISE. AS A RESULT, THE VEHICLE BACK FIRED. *AK

TRANSMISSION FAILURE. *AK

WHILE DRIVING VEHICLE AT LOW SPEEDS ENGINE IDLES , CAUSING THE DRIVER TO PUT THE VEHICLE IN NEUTRAL. *AK SUDDEN RANDOM ENGINE SURGE WHILE GOING FROM PARK TO DRIVE. ENGINE SURGE HAPPENED 6 TIMES ALREADY, 4 OF WHICH HAPPENED IN A WEEK. *LA