2005 Subaru Legacy Air Bags & Restraints Problems

TL* TAKATA RECALL. THE CONTACT OWNED A 2005 SUBARU LEGACY. WHILE DRIVING HIGHWAY SPEEDS, THE CONTACT SWERVED TO THE RIGHT TO PREVENT A CRASH. AS A RESULT, THE VEHICLE WENT DOWN AN EMBANKMENT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, CHEST, BACK, AND INTERNAL BRUISING. THE CONTACT RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A YARD AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT LATER RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V311000 (SERVICE BRAKES, HYDRAULIC) AND 15V323000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

2005 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD

TAKA RECALL. RECEIVED RECALL NOTICE IN FEBRUARY. NO FURTHER COMMUNICATION. CALLED LOCAL SUBARU DEALER. THEY HAVE NO IDEA WHEN PARTS WILL BE IN. CALLED THE PHONE NUMBER ON THE NOTICE (800-782-2783). NO OPTION AT ALL TO SPEAK WITH ANYONE. CALLED AUTO SAFETY HOTLINE. THE REP TRIED CALLING THE SAME NUMBER AND HAD THE SAME RESULTS. THE REP GAVE ME THE PHONE NUMBER OF OFFICE OF TRAFFIC SAFETY, REGION 8, 303-757-9381. BUSY SIGNAL FOR HOURS. SOMEONE NEEDS TO TAKE RESPONSIBILITY FOR T HIS SAFETY HAZARD. I'M SURPRISED THAT SUBARU IS NOT COMMUNICATING, AND ACTUALLY BLOCKED COMMUNICATION ABOUT THE ISSUE. I'M GETTING NOWHERE, AND IN THE MEANTIME MY CAR COULD BE A DEATH TRAP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I CALLED THE SUBARU DEALER IN NEWARK, DE (MATT SLAP) TO HAVE THE RECALL DONE ON MY CAR. I HAVE CALLED THREE TIMES IN OVER THREE MONTHS AND THEY STILL HAVEN'T SCHEDULED OR CALLED ME BACK TO HAVE THE RECALL DONE. I FEEL THAT 3+ MONTHS IS PLENTY OF TIME TO GET THE PARTS NEEDED TO DO THE JOB BUT, THEIR EXCUSE IS ALWAYS "WE DON'T HAVE THE PARTS".

I REC'D NOTIFICATION THAT THE FRONT PASSENGER AIR BAG INFLATOR NEEDS TO BE REPLACED, BUT THE PARTS AREN'T CURRENTLY AVAILABLE. IN THE MEANTIME, I WAS ADVISED TO NOT LET A PASSENGER SIT IN THE FRONT. THAT'S A DIFFICULT ADVISORY WITH WHICH TO COMPLY. CAN'T THE FRONT PASSENGER AIR BAG INFLATOR BE DE-ACTIVATED FOR THE TIME BEING? HAS THIS POSSIBILITY BEEN CONSIDERED? I'VE ALSO WRITTEN TO SUBARU ABOUT THIS SITUATION. THANKS, JOE

TAKATA RECALL: I'M WRITING TO COMPLAIN ABOUT SUBARU'S HANDLING OF THE TAKATA INFLATORS. I CALLED MY LOCAL DEALER TODAY TO SET UP AN APPOINTMENT TO REMEDY THE PASSENGER AIRBAG PROBLEM AND WAS TOLD THERE WOULD BE A DELAY OF 2-3 MONTHS BEFORE SUBARU WILL HAVE THE FIX AVAILABLE. THE EMAIL I HAD RECEIVED STATED THAT I SHOULD NOT LET ANYONE USE THE FRONT PASSENGER SET DURING THAT TIME. THAT IS UNREALISTIC. THEN WHEN I WENT TO THIS WEBSITE TO FILE A COMPLAINT ABOUT THE DELAY, I NOTICED THAT AS OF A FEW DAYS AGO, THE DRIVER SIDE AIRBAG IS ALSO BEING RECALLED. IF THIS MEANS NO ONE CAN DRIVE THE CAR FOR 2-3 MONTHS, THIS IS EVEN WORSE THAN THE ORIGINAL PROBLEM. MY SUGGESTION WOULD BE THAT SUBARU GIVE ME A CAR TO USE FOR 3 MONTHS, UNTIL THEY CAN FIX BOTH AIRBAG PROBLEMS. THANKS FOR ANY ACTION YOU CAN TAKE WITH THESE PROBLEMS.

TAKATA INFLATORS: THE MANUFACTURER IS TAKING A LONG TIME TO FIX THIS SERIOUS SAFETY PROBLEM. I GOT MY NOTICE IN FEBRUARY 2016, AND IT IS NOW APRIL AND I HAVE NOT BEEN NOTIFIED THAT THE DEALERS HAVE PARTS TO FIX MY VEHICLE. THIS IS TOO LONG.

TL* THE CONTACT OWNS A 2005 SUBARU LEGACY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SUBARU ISSUED A RECALL ON THE 2005-2008 LEGACY AND OUTBACK DUE TO AN INFLATOR IN THE FRONT PASSENGER AIR BAG NEEDING TO BE REPLACED. FOR FREE. FINE....THERE IS A SHORTAGE OF PARTS AND WE ARE EXPECTED, AND I QUOTE TO "NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT" THIS IS A SAFETY HAZARD IT SAYS IN ALL CAPS AND "IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONT PASSENGER AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS AND POTENTIALLY CAUSING SERIOUS INJURY OR DEATH." MY LOCAL DEALERSHIP SAID IT COULD BE A YEAR BEFORE WE ARE IN LINE TO RECEIVE PARTS. COULD CAUSE DEATH TO SIT IN THE FRONT SEAT. WHY ARE WE NOT GIVEN LOANER CARS? HOW IS THERE A SHORTAGE OF AN INFLATOR? THIS IS UNACCEPTABLE AND A POTENTIAL FOR DEATH TO MYSELF AND RIDERS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V343000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I CONTACTED NOT ONE, BUT ALL OF MY LOCAL SUBARU DEALERS IN THE FIRST WEEK OF JANUARY TO FIND OUT WHICH HAD THE SHORTEST WAIT TIME FOR THE RECALL, WHICH THEY TOLD ME WAS 2 WEEKS. WHEN I CALLED BACK 3 WEEKS LATER, THEY TOLD ME IT WAS BACKORDERED AND "DON'T CALL US, WE'LL CALL YOU." IT IS NOW 5 WEEKS AFTER THAT, I'VE BEEN TOLD BY SUBARU THAT THERE'S NO DATE FOR WHEN THE PARTS WILL BE IN, AND MY CAR IS UNSAFE TO DRIVE. I HAVE A JOB; IF I CAN'T DRIVE MY CAR, THEN I NEED A RENTAL PROVIDED TO ME IN THE MEAN TIME, FREE OF CHARGE. LEAVING PEOPLE FOR AN INDETERMINATE PERIOD OF TIME WITH AN UNSAFE VEHICLE AND NO ALTERNATIVE IS UNCONSCIONABLE.

TRYING TO SET UP AN APPOINTMENT FOR A RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 SUBARU LEGACY OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE ATTEMPTED TO AVOID A CRASH AND HAPHAZARDLY TRAVELED OVER AN ICE PATCH. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE FRONT AND SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK, HIP AND PELVIS. THE CONTACT SUFFERED INJURIES TO THE BODY AS WELL. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000.

TL*THE CONTACT OWNS A 2005 SUBARU LEGACY GT PURCHASED IN 2009. THE PASSENGER SIDE AIR BAG WOULD NOT OPERATE WITH AN OCCUPANT IN THE PASSENGER'S SIDE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO MAKE REPAIRS TO CORRECT FAILURE. THERE WERE NO RECALLS ON THE YEAR, MAKE AND MODEL FOR FRONTAL AIRBAGS, ONLY SIDE AND WINDOW AIRBAGS. THE CURRENT AND FAILURE MILEAGES WERE UNDER 62,793. UPDATED 01/29/10. *LJ UPDATED 01/29/10.*JB

PASSENGER SEAT BELT WARNING LAMP ON DASHBOARD BLINKED, CAUSING DRIVER TO MOVE HIS EYES OFF ROAD AND FOCUS ON WARNING LIGHT. DEALER CALLED IN FACTORY REPRESENTATIVE AND ENGINEER. AFTER 5 TRIPS TO DEALER. SUBARU CLAIMED THAT THISWAS A NORMAL SITUATION ON THE 2005 LEGACY. THEY STATED THAT THEY DO NOT INTEND TO FIND A SOLUTION, AND SUGGESTED THAT WE LIVE WITH THE PROBLEM. *AK

2005 SUBARU LEGACY GT PASSENGER SEAT BELT SENSOR IS NOT FUNCTIONING CORRECTLY. THE SEAT BELT WARNING LIGHT AND CHIME COMES ON AFTER DRIVING ABOUT 7 MILES WITH NO ONE IN THE SEAT OR ANYTHING SITTING ON THE SEAT. IT SEAMS TO BE WORSE IN THE WINTER THAN IN THE SUMMER. THE RENO DEALER HAS 'CALIBRATED' IT AT LEAST TWICE AND SEVERAL TIMES THE SERVICE ADVISOR SAID TRY PUTTING THE BACK OF THE SEAT MORE VERTICAL AND THAT SHOULD FIX THE PROBLEM (IT DID NOT). I E-MAILED SUBARU SUPPORT AND WAS TOLD THAT THE PROBLEM DOES APPEAR TO BE A NORMAL OPERATION OF THE VEHICLE. I WAS GIVEN THE OPTION TO PERFORM A PROCEDURE TO PERMANENTLY DISABLE THIS WARNING CHIME, WHICH I DO NOT WANT TO DO. *JB

THE PASSENGER SEAT BELT SENSOR SENSED THAT THERE WAS SOMEONE IN THE SEAT WHEN THERE WASN'T. THE CHIME KEPT GOING UNTIL I BUCKLED THE SEAT BELT IN. I CALLED THE SUBARU EXTENDED WARRANTY PERSON AND THEIR REMEDY WAS TO TURN KEY TO THE ON POSITION IN THE IGNITION, THEN, WITHIN 30 SECONDS, BUCKLE AND UNBUCKLE THE DRIVER SEAT BELT 20 TIMES. SHE SAID THAT IF THE BATTERY GETS REPLACED OR UNHOOKED, I WOULD HAVE TO DO THIS 30 SECOND 'DRILL' AGAIN. IT DID REMEDY THE PROBLEM.

2005 SUBARU LEGACY OUTBACK. THE REAR SEAT BELTS MALFUNCTIONED. WHEN BUCKLING THE BELTS, THE CENTER BELT WOULD UN-BUCKLE. *TS THE SEAT BELTS WERE TOO CLOSE. THE CENTER SEAT BELT WAS SLIGHTLY ABOVE THE LEFT HAND SEAT BELT WHICH CAUSED THE LEFT HAND SEAT BELT TO UNLOCK. THE CONSUMER FOUND AT THE DEALER THAT THESE VEHICLE'S SEAT BELT WERE DEFECTIVE. THE CONSUMER CONTACTED THE MANUFACTURE AND WAS INFORMED THAT THERE WAS NOTHING THAT THEY COULD DO. *SC