2013 Subaru Legacy Complaint Log

The passenger side frame rusted through. The bolt holding the frame collapsed through the rusted frame while I was driving on the highway and I lost control of my car as I was entering an exit off the highway. My mechanic said the air conditioning system drips on this area of the frame causing the rust and failure of the frame to hold the bolt. There were no warnings prior to the incident except that I heard a popping sound when I took a right turn out of my driveway before heading onto the highway.

While driving the vehicle, there was a loud "clunk" from the front-end. After that, during turns there is a lot of scraping, banging and popping noises. During braking, the car veers toward the right. The car is very unstable going around bends and on/off ramps. I took it to a mechanic and was told the front subframe on my vehicle has rusted out to the point he can put his fist through some of the holes. He contacted a dealer to get a price on a replacement and was told they have been waiting over 9 months for that particular part and there is currently no ETA for it. I contacted several other dealers and was told the part has been on backorder since January or February with no ETA. All the dealers I talked with said they are waiting on 10 or more. Based on that information, this seems to be a common problem with this model that may warrant some investigation and/or action to prompt Subaru to make the part available and possibly replace them via a recall. I really like this car and don't want to lose it over a $600 part not being available.

Faulty transmission, erratic gear shifting and now it seems the transmission is no longer working, mileage on vehicle is not even 130,000.

The contact's son owns a 2013 Subaru Legacy. The contact stated that while her son was driving at an undisclosed speed and approaching a traffic light, the vehicle stalled. The contact's son was able to restart the vehicle and continued driving. However, the failure reoccurred on two different occasions. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that her son had added 10 quarts of oil in the vehicle within 2 weeks. The contact referenced Subaru Technical Service Bulletin Number: 02-157-14R. The contact also stated that the exhaust pipe was emitting black smoke. The vehicle was taken to an independent mechanic who informed the contact that the vehicle needed an engine compression test. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000. The consumer stated that they no longer have the vehicle.

The contact owns a 2013 Subaru Legacy. The contact stated that while driving at approximately 35 MPH, there was an abnormal noise coming from the transmission. The vehicle was taken to an independent mechanic where the technician informed the contact that the failure was the transmission. The vehicle was taken to the dealer where it was diagnosed that the CVT transmission needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

When driving on interstate, all at once, dashboard lit up with lights, one of the lights being the check engine light. Towed car to dealership and found there was a problem in the CVT valve body which was replaced. I think this should be a recall because it's dangerous to be driving down an interstate with dashboard lit up. Have no idea what would have happened to engine or other parts of car if I wasn't able to get off highway in time.

Oil is consumed excessively. I had an oil change done at around 120K miles and my oil light is popping on to let me know that I need another oil change. I have only driven it 2,000 miles since my last oil change and my oil level is low. Looking back at the Carfax, the previous owner had oil changed every 2,000-3,000 miles, but the owner's manual states that oil should be changed every 5,000 miles. It seems this is a safety hazard and possible EPA violation.

THE TRANSMISSION VALVE BODY FAILED ON THIS SUBARU LEGACY AT 83874 MILES. THIS CAUSED THE VEHICLE TO STALL AND THREE ENGINE LIGHTS CAME ON. THIS WAS COVERED UNDER AN EXTENDED WARRANTY AS THIS IS A KNOWN PROBLEM WITH THIS CAR. I HAVE THREE COMPLAINTS / CONCERNS WHERE I BELIEVE THE CONSUMER IS NOW ON THE HOOK FOR THE MANUFACTURER'S PROBLEM. I AM TOLD THE NEW VALVE BODY IS IDENTICAL TO THE OLD AND WILL FAIL AGAIN. THE DEALER ALSO TOLD ME THE TRANSMISSION FLUID MUST BE REPLACED EVERY 30000 MILES, NOT THE 100000 MILES IN THE OWNERS MANUAL. THIS IS AT A CURRENT COST OF $413.00; ALSO - I HAD TO PAY TODAY $413.00 TO REPLACE THE FLUID, WHICH IS NOT COVERED BY THE EXTENDED WARRANTY, EVEN THOUGH DIRTY FLUID IS THE CAUSE OF THE FAILURE. THIS ISSUE AFFECTS MANY SUBARUS AND SHOULD BE ON A PERMANENT RECALL REPAIR LIST AT SUBARU'S EXPENSE FOR THE SERVICABLE LIFE OF THE CAR, OR A RECALL WHERE THE VALVE BODY IS REPLACED BY ONE THAT WILL NOT FAIL AGAIN. NO ONE SHOULD BE REQUIRED TO PERFORM A $413.00 FLUID CHANGE EVERY 30000 MILES.

TORQUE CONVERTOR CLUTCH SOLENOID WENT OUT WHILE DRIVING ON THE HIGHWAY AT 75MPH. ENDED UP HAVING IT REPLACED AT 138,000 MILES ON 2013 SUBARU LEGACY. COST $1,700 AT SUBARU DEALERSHIP.

THERE WAS A HORRIBLE WHINING THAT STARTED VERY QUIET ON AND OFF IN 2017 AND BECAME LOUDER THIS YEAR. WE DROVE INTO A CITY INTERSECTION TO TURN, AND THE CAR STALLED. WE WERE LUCKY THAT WE DIDN'T GET HIT BY ANOTHER CAR. WE TOOK IT TO THE DEALERSHIP AS WE DO ALL RECOMMENDED MAINTENANCE AND SOMETHING WAS REALLY WRONG TO MAKE IT STALL LIKE THAT. THE DEALERSHIP SAID THAT IT IS A CVT TRANSMISSION, AND THEY ARE KNOWN TO HAVE THIS PROBLEM. TOLD US TO CALL SUBARU. THERE WAS AN EXTENDED WARRANTY OFFERED IN 2018, BUT WE NEVER WERE NOTIFIED OF THAT AND ARE THE ORIGINAL OWNER. IF WE HAD THE NOTIFICATION WE WOULD HAVE HAD THIS FIXED AS IT OCCASIONALLY MADE THE NOISE BUT IT DID NOT REPEAT WHEN AT OUR SERVICE CENTER. WE WOULD HAVE HAD THE DEALER CHECK IT IF WE KNEW ABOUT THE PROBLEM AND WARRANTY. I EXPECTED A SUBARU TO LAST LONGER THAN THIS BEFORE NEEDING AN $9,000 REPAIR. CALLED SUBARU AND THEY OFFERED ME $1,000 TOWARD A NEW SUBARU. I PAID $36,000 FOR THIS CAR. I DON'T THINK $1,000 OFF ONE NOW IS GOING TO HELP ME VERY MUCH FOR A KNOWN PROBLEM WITH THIS TRANSMISSION THAT PUT US IN A VERY DANGEROUS SITUATION.

Transmission failed. Began to make bad noises then failed to accelerate in an intersection. Was almost hit by another car. Dealer indicated that the Subaru transmissions were only lasting 90, 000 to 100,000 miles before requiring replacement. Contracted Subaru who said they had a voluntary fix, but we were not notified and were outside of the short time frame for the fix. We replaced transmission at cost of $10,000. Subaru offered 1000 off a new car but was not concerned about the safety issue and would not fix/replace the transmission for this known issue.

WHILE TRAVELING ON A BUSY INTERSTATE. MY CAR SUDDENLY JERKED AS IF I HAD PUT INTO NEUTRAL. I WAS TRAVELING APPROXIMATELY 65 MPH. NEARLY CAUSING AN ACCIDENT TRYING TO GET OFF THE HIGHWAY. IT WOULD NOT ENGAGE IN MANUAL OR AUTOMATIC MODE. AFTER HAVING IT TOWED TO A MECHANICS SHOP, IT WAS DISCOVERED THAT THE CVT TRANSMISSION HAD FAILED, WITHOUT WARNING. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT IF I WOULD NOT HAVE BEEN ABLE TO GET TO THE SHOULDER OF THE ROAD.

TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT TOOK THE VEHICLE TO BE SERVICED AT HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, 719-475-1920) FOR TRANSMISSION FAILURE. INITIALLY, THE DEALER WOULD NOT COVER THE COST OF THE REPAIR DUE TO THE WARRANTY EXPIRING; HOWEVER, THE MANUFACTURER WAS NOTIFIED AND ULTIMATELY AGREED TO SERVICE THE VEHICLE UNDER WARRANTY. SINCE THEN, THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER FOR NEARLY TWO MONTHS. THE DEALER INFORMED THE CONTACT THAT THE ECU UNIT AND GEAR SHIFTER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REPAIR WOULD COST $1,900. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V297000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,128.

DRIVER FRONT WINDOW REGULATOR GETS REALLY HOT. DOES NOT MOVE THE WINDOW UP OR DOWN. BEFORE THAT I HAD TO KEEP RE-SYNC THE WINDOW TO THE MASTER SWITCH FOR SOME REASON. IT WILL LOSE IT'S MEMORY RANDOMLY.

I BOUGHT THIS 2013 SUBARU LEGACY LIMITED ON JUNE 12,2019 AND A WEEK LATER THE EMERGENCY BRAKE LIGHT AND CRUISE CONTROL DID NOT WORK AND THE LIGHTS WERE ON THE DASHBOARD. I BROUGHT THE CAR TO A SUBARU DEALER IN WILMINGTON, NC AND WAS TOLD THAT IT NEEDED THE CONTROL PANEL FOR THE EMERGENCY BRAKE WHICH EFFECTS THE CRUISE CONTROL. THIS SAME PROBLEM IS A CURRENT RECALL IN SUBARU LEGACY MANUAL TRANSMISSION AND I FEEL THAT THERE SHOULD BE A RECALL WITH THE AUTOMATIC TRANSMISSION AS WELL SINCE MY CAR IS AFFECTED BY THE SAME PROBLEM. THE CAR WAS JUST OUT OF WARRANTY AND JUST OVER 100,000 MILES . THE REPAIR IS OVER $1200 AND IT IS JUST NOT RIGHT THAT THIS HAS HAPPENED AND IT IS NOT A RECALL. PLEASE ISSUE A RECALL FOR THIS SAME PROBLEM AS THE MANUAL TRANSMISSIONS ON THE AUTOMATIC TRANSMISSIONS. I CAN BE REACHED AT [XXX] . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE JUST BOUGHT THIS CAR AND 2 DAYS LATER THE SERVICE ENGINE LIGHT WENT ON AND THE BRAKE ICON WAS BLINKING AND THE CRUISE CONTROL DIDNT WORK. A SUBARU DEALER TOLD ME THAT IT NEEDS THE PARKING BREAK ELECTRICAL CONTROL PANEL. I FIND THIS STRANGE AS THE CAR IS ONLY 6 YEARS OLD. PLEASE ADVISE ME WHAT YOU FIND OUT.

CAR HAS EXTENDED CRANKING ISSUE - IT ACTS LIKE THE STARTER IS BAD OR THE BATTERY IS DYING. TOOK IT TO THE DEALER AND TOLD THEM THAT THE CAR HAS A HARD TIME STARTING. IT HAS DIED A COUPLE TIMES SO I REPLACED THE BATTERY WITH AN INTERSTATE BATTERY AND THEY TOLD ME THAT THE BATTERY WAS BAD. I HAD THE BATTERY CHECKED AND IT IS DEFINITELY NOT BAD. ASKED THE DEALER TO CHECK THE STARTER AND THEY SAID IT IS FINE. IT SEEMS THAT THE CAR HAS SOME OTHER ISSUE WITH POWER BEING DRAWN FROM SOMEWHERE ELSE.

I RECEIVED A RECALL FOR PASSENGER AIR BAG AND THE COMPANY SET UP AN APPOINTMENT FOR ME. HOWEVER, I REMEMBER RECEIVING A RECALL FOR THE DRIVERS SIDE AIR BAG A YEAR OR SO AGO, AND WHEN I CALLED THE COMPANY I PURCHASED IT FROM, THEY TOLD ME THE RECALL WAS NOT MEANT FOR MY LEGACY, SO I THREW AWAY THE LETTER. NOW I AM WONDERING - WAS THERE A RECALL FOR THE DRIVERS SIDE AND CAN I STILL GET IT REPLACE BY THAT COMPANY?

TAKATA RECALL. WE GOT A RECALL NOTICE FROM SUBARU, RECALL TKB19, STATING THAT NO PASSENGERS SHOULD BE ALLOWED TO RIDE IN THE PASSENGER SEAT UNTIL THE REPAIR IS PERFORMED. HOWEVER, THE ONLY SUBARU IN THE RALEIGH AREA SAID THE EARLIEST THE REPAIR COULD BE DONE WAS IN AUGUST; I CALLED LATE IN MARCH. MY WIFE RIDES IN THE PASSENGER SEAT, SO NOW WE CANNOT USE THE VEHICLE, WHICH IS NOT ACCEPTABLE, WHAT CAN BE DONE TO GET SUBARU TO EITHER PERFORM THE REPAIR SOON OR PROVIDE A LOANER MEANWHILE ? THANKS

I HAVE AN URGENT NEED TO ADDRESS A SAFETY RECALL FOR PASSENGER SIDE AIRBAG AND WINDSHIELD WIPER REPLACEMENTS . THERE ARE NO SUBARU DEALERSHIPS IN MY AREA THAT CAN TEND TO THIS REPAIR IN A TIMELY MANNER. THEY ARE ALL BOOKED OUT UNTIL SEPTEMBER. THIS IS UNACCEPTABLE. I AM LOCATED IN SEATTLE WASHINGTON AND DRIVE A SUBARU 2013 LEGACY SEDAN. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS). THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. AUTONATION SUBARU ARAPAHOE (303-578-6119, LOCATED AT 9955 E ARAPAHOE RD, CENTENNIAL, CO 80112) AND HEUBERGER SUBARU (719-475-1920, 1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) WERE UNABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT CALLED ROMANO SUBARU AT 315-475-7933 (LOCATED AT 960 HIAWATHA BLVD W, SYRACUSE, NY 13204) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARR SUBARU (11635 SW CANYON RD, BEAVERTON, OR 97005, (503) 672-3370) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL : I WAS DRIVING DOWN A HIGHWAY JUST DOING ROUGHLY 55 TO 60 MPH AND THE CAR REVS UP AS IF I HAD PUT IT INTO NEUTRAL. I PULLED OVER IMMEDIATELY BECAUSE IT WOULDN'T ENGAGE ANY GEAR. IT STARTED WHINING REALLY BAD TO WHERE PEOPLE ASKED CONCERNINGLY WHAT WAS MAKING IT SOUND THAT WAY TOWARDS THE BEGINNING OF THE YEAR AND JUST EXCEEDED UNTIL THIS INCIDENCE. 6 MONTHS AGO I HAD THE TRANSMISSION FLUID FLUSHED AND REPLACED FOR A HIGHLY FEW HUNDRED DOLLARS. THIS SHOULDN'T OF HAPPENED TRUTHFULLY AND OTHER FAMILY AND FRIENDS IT SEEMS ODDLY STRANGE. NOT TO MENTION I HAVE NEVER RELIEVED A LETTER ABOUT THE EXTENDED WARRANTY OF THE TRANSMISSION PROBLEMS. NOW THE WARRANTY IS EXPIRED AS ITS ALL NEW NEWS TO ME. IF I'D KNOWN OF THE RECALL I WOULD'VE TAKEN MY VEHICLE TO THE DEALERSHIP TO HAVE IT MAINTENANCED BECAUSE I DEFINITELY KNEW IT SEEMED TO BE MORE THAN NEEDING THE TRANSMISSION FLUID CHANGED. TO BEAT IT ALL SHOULDN'T I HAVE BEEN ADDRESSED ABOUT THE TRANSMISSION FROM THE DEALERSHIP WHEN I HAD THEM DO THE FLUID EXCHANGE AND BOUGHT BRAND NEW TIRES? I FEEL AS IF I HAVE BEEN "CHEATED" OUT OF A RECALL AND IT REALLY UPSETS ME AS I'M A SUBARU LOVER. CAN I PLEASE HAVE HELP? THIS IS UNFAIR...

2013 SUBARU LEGACY PREMIUM RECALL OIL CONSUMPTION LIGHT COMES ON AFTER OIL CHANGES WHEN PARKED AND DRIVING

#1 SINCE THE VEHICLE WAS PURCHASED I HAD TO ADD AT LEAST ONE QUART OF OIL TO THE ENGINE BETWEEN EACH RECOMMENDED OIL CHANGE. I INFORMED THE DEALER WHO HAD ME RETURN APPROX 1300 MILES AFTER MY LAST OIL CHANGE, WHICH I DID. THE DEALER INDICATED TO ME THAT THE OIL LEVEL WAS FINE. BY 3,700 MILES THE OIL WARNING LIGHT CAME ON AND I HAD TO ADD A QUART OF OIL. #2 SINCE THE VEHICLE WAS PURCHASED I HAD TO TURN THE ROTORS OR PURCHASE NEW ROTORS EVERY 6 MONTH. WHEN YOU TRY TO STOP THE BRAKING SYSTEM HAS EXTENSIVE SHAKING WHEN BRAKING. IT MAKES THE CAR HARD TO STOP WHEN THE SHAKING OCCURS. WHEN YOU TURN THE ROTORS THE SHAKING GOES AWAY BUT WILL RETURN IN ABOUT 4 TO 6 MONTHS.

EXTENDED CRANK ISSUE - I'VE HAD AN EXTENDED CRANK ISSUE WITH MY CAR FOR THE LAST 10 MONTHS. THE CAR HAS BEEN TAKEN TO THE SUBARU DEALERSHIP WHERE IT WAS PURCHASED 3 TIME. THE CAR SPENT 30 DAYS IN THE SHOP DUE TO THIS PROBLEM. THE CAR IS HAVING A VERY HARD TIME STARTING AFTER IT'S BEEN SITTING FOR A FEW HOURS. AND SOMETIMES NOT STARTING AT ALL, WHEN IT DOES EVENTUALLY START IT'S CRANKING FOR AN ADDITIONAL 10-30 SECONDS. ONE IT DOES START THE ENGINE KNOCKS AND RUNS ROUGH UNTIL IT WARM, THEN GOES AWAY. WHEN THE CAR WAS AT THE DEALERSHIP, I WAS INFORMED THAT THE EXTENDED CRANK IS A KNOWN ISSUE FOR THE YEAR I HAVE. I WAS TOLD THE COMPUTER SYSTEM IN THE CAR NEEDS TO BE REPLACED IN ORDER TO FIX THE PROBLEM. I REPRESENTATIVE FROM SUBARU CAME OUT TO THE DEALERSHIP TO LOOK AT MY CAR AND 2 OTHERS SAME YEAR MAKE AND MODEL THAT WERE HAVING THE SAME PROBLEM. THE REPRESENTATIVE DEEMED IT "NORMAL" HE SAID " NOTHING I CAN DO UNTIL A RECALL GETS APPROVED" AND "SUBARU NEEDS TO FIX BUGS IN THE SYSTEM". HE ALSO SAID THAT WHILE THE CAR HAS THE EXTENDED CRANK ISSUE IT IS PUTTING MORE WEAR AND TEAR ON THE ENGINE AND IT WOULD SOON NEED TO BE REPLACED. I WAS THEN SENT ON MY WAY BECAUSE, THEY COULDN'T DO ANYTHING FOR ME. NEEDLESS TO SAY THE CAR IS STILL HAVING ISSUES BECAUSE OF THE EXTENDED CRANK, NOTHING HAS BEEN RESOLVED.

MY MECHANIC TOLD ME THERE WAS A RECALL ON OLDER LEGACY'S LIKE 2010-2012 ABOUT THE BRAKE LINES. HE WENT ON TO CHECK MY BRAKE LINES (WITH MY CAR ON A LIFT) AND SAW THEY WERE COMPLETELY RUSTED OUT AND SWOLLEN. ALSO, FOR SOME REASON WHEN I'M DRIVING, MY CAR PULLS TO ONE SIDE OR THE OTHER, SPECIFICALLY ON THE HIGHWAY. I CANNOT DRIVE STRAIGHT OR LET GO OF THE STEERING WHEEL OR ELSE IT'LL PULL ME OFF THE ROAD. MY MECHANIC HAS ALREADY LOOKED EVERYTHING OVER AND SAID EVERYTHING WAS GOOD. SO I'M NOT SURE WHERE THE PROBLEM IS BUT IT'S WITH THE STEERING.

TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, WHEN THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME AND ADDED A QUART OF OIL. THE CONTACT ALSO STATED THAT THE OIL CONSUMPTION ON THE VEHICLE HAD BEEN AN ISSUE FOR APPROXIMATELY A YEAR, A QUART OF OIL HAD TO BE ADDED EVERY 3,000 MILES. THE VEHICLE WAS TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TT

THE VEHICLE SLAMMED INTO A SNOWBANK DUE TO ICY CONDITIONS. THE FRONT OF THE CAR WAS SIGNIFICANTLY DAMAGED, BUT THE AIRBAG DID NOT INFLATE UPON IMPACT

I AM ON MY THIRD ENGINE DUE TO THE OIL CONSUMPTION ISSUES. I JUST HAD A THE THIRD ENGINE PUT IN AND THE LIGHT CAME ON AT 2300 MILES. I ALSO HAD TO REPLACE THE CATALYTIC CONVERTER AND THE CLUTCH. I AM STILL HAVING ISSUES WITH THE CLUTCH AS WELL. IT'S A 2013 SUBARU LEGACY 2.5L MANUAL TRANSMISSION AND SUBARU WON'T MAKE THINGS RIGHT. I SPENT 80% OF MY TIME THAT I OWNED IT PERFORMING OIL CONSUMPTION CHECKS.

CAR ACCIDENT THAT TOTALED CAR ON HIGHWAY WITH FRONT END COLLISION WITH GUARD RAIL AND AIRBAGS DID NOT DEPLOY. ACCIDENT DUE TO RAINY WEATHER.

TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. WHILE DRIVING 40 MPH, THE OIL INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT 30 OUNCES OF OIL WERE ADDED TO THE VEHICLE AND THE VEHICLE CONSUMED 11 OUNCES OF OIL EVERY 1,000 MILES. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS TESTED FOR AN OIL CONSUMPTION FAILURE AT THE RUGE DEALER. THE RESULTS HAVE NOT YET BEEN DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

ON 03/18/2017, I WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT RAN THE RED LIGHT, AND MY VEHICLE FAILED TO DEPLOY THE AIR BAGS. AS A RESULT I HIT MY HEAD ON THE WIDOW AND SUSTAINED VARIOUS INJURIES.

THE CAR INTERMITTENTLY LOSES POWER WHEN ACCELERATING FROM A STOPPED POSITION. MOST OFTEN HAPPENS WHEN I AM TURNING LEFT. SUBARU SAYS THERE ARE NO COMPUTER CODES IN THE CHECK ENGINE HISTORY. CAUSE UNKNOWN BUT SPECULATION ADVANCED ABOUT NEURAL NETWORK LEARNING OF THE COMPUTER (SEEMS WORST AFTER RECENT ENGINE REBUILD UNTIL CAR WAS DRIVEN FOR A COUPLE OF DAYS WHERE FREQUENCY OF POWER LOSS DIMINISHED BUT NOT GO AWAY). ALSO PROPOSED: 87 OCTANE GAS-SHOULD USE 92, IF NOT 97 ONLY FROM OIL COMPANY STATIONS, NOT FRED MEYER OR COSTCO EVEN THOUGH CAR IS RATED TO ACCEPT 87 OCTANE GAS. OTHER HYPOTHESES: FULL GAS TANK VS 1/2 OR LESS , FUEL STARVATION CAUSES POWER DROP (NOTE: ENGINE DOESN'T FULLY DIE & CAN BE COAXED BACK TO LIFE BY PUMPING THE ACCELERATOR), ELECTRONIC IGNITION SYSTEM PERHAPS THE CULPRIT. THIS PROBLEM IS DANGEROUS BECAUSE OF THE RANDOM & SUDDEN (WITHOUT WARNING) LOSS OF POWER WHICH ANY DRIVER IMMEDIATELY BEHIND MY CAR WOULD NOT BE EXPECTING & THEREBY CAUSE A REAR-END COLLISION. ALSO, DANGEROUS WHEN ENTERING A LANE OF TRAFFIC & SUDDENLY THE POWER IS GONE JUST WHEN YOU NEED ACCELERATION IN ORDER TO MERGE AT TRAFFIC SPEED INTO YOUR LANE. SOMETIMES PROBLEM OCCURS WHEN GOING UP A LOW ANGLE INCLINE (EST. 10-15 DEGREES?) BUT NOT NECESSARILY. WHEN LEAVING A STOPPED POSITION, IF LEFT FOOT IS ON THE BRAKE & RIGHT IS SLIGHTLY ACCELERATING IN ORDER TO PULL AWAY MORE RAPIDLY FROM STOPPED POSITION, THE CONTROLLING COMPUTER WILL SOMETIMES PROVIDE ZERO POWER TO THE ACCELERATOR BUT THIS HAPPENS ONLY OCCASIONALLY & OFTEN WILL WORK JUST FINE TO GIVE THE EXTRA ACCELERATION NEEDED. SUBARU SAYS THIS CONFUSES THEIR COMPUTER & IT WILL SHUT DOWN BUT I HAVE FOUND THAT THIS HAPPENS ABOUT 1/3 OF THE TIME, IN MY EXPERIENCE. DANGER COMES FROM LOSING POWER DURING THE TIME YOU NEED IT THE MOST ESP. LEFT TURNS WHICH CROSS TRAFFIC LANES BEFORE YOU CAN MERGE AND DRIVING COMPLETELY NORMALLY. *TR

ABOUT MID SEPTEMBER MY SON TOOK THE CAR IN DUE TO A NOISE HE HEARD, WAS ADVISED THAT IT WAS THE SERPENTINE BELT & NEEDED TO BE REPLACED. HAD THE RECOMMENDED SERVICE DONE..HEARD NOISE AGAIN AND RETURNED CAR, WAS ADVISED "TECH CAN NOT DUPLICATE NOISE". TOOK CAR BACK 3RD TIME AND MADE TECH GET INTO CAR WITH HIM TO GO FOR RIDE..TECH NOW HEARS NOISE AND ADVISES MY SON TO LEAVE THE CAR, YOU'LL HAVE IT BACK IN AN HOUR. A COUPLE HOURS LATER HE GETS A CALL ADVISING THAT THEY COULDN'T DIAGNOSE THE PROBLEM AND WOULD CONTACT A FIELD ENGINEER TO RESPOND TO THIS DEALERSHIP AND WOULD GIVE HIM A LOANER CAR. WHEN ASKED OVER THE PHONE WHETHER HE COULD DRIVE HIS CAR HE WAS ADVISED THE "CAR WAS UNSAFE". WE WERE ADVISED THAT THE TRANSMISSION PROBLEM WAS DIAGNOSED OVER THE PHONE WHEN WE WENT TO PICK UP THE LOANER CAR. WHEN ASKED IF WE ARE GETTING A REFUND FOR A REPLACEMENT BELT THAT WAS NOT BAD WE WERE ADVISED THAT "THERE WAS A KNOWN PROBLEM WITH THE BELTS BUT THERE WAS NO RECALL". NOISE WOULD START AT 15MPH AND ABOVE.

OIL CONSUMPTION. I CONTINUE TO HAVE A PROBLEM WITH THIS CAR. CONSUMES A QUART OF FULL SYNTHETIC OIL EVERY 3000 MILES. I RECEIVED PAPERWORK ABOUT A CLAS ACTION LAWSUIT WHICH OUTLINES THE PROBLEM. IT'S RIDICULOUS; THEY EXPECT ME TO PRODUCE EVERY RECEIPT FOR THE OIL I'VE PURCHASED OVER THE LAST 3 YEARS IF I WANT TO BE REIMBURSED! DEALER STILL SAYS IT'S "NORMAL"; I HAVE NEVER HAD ANY CAR BURN A QUART OF OIL EVERY 3000 MILES REGARDLESS OF MAKE, AGE OR CONDITION. NATURALLY, EVERY TIME THIS HAPPENS I'M ON THE ROAD ANY FROM HOME SO I HAVE TO ADD OIL TO ENSURE THAT I GET HOME OK. REALLY GETTING PERTURBED WITH THE LACK OF ACTION FROM THE DEALER. NOTICED YOU HAVE INFO ABOUT THE PROBLEM ON YOUR SITE BUT I HAVE NEVER HEARD ANYTHING ABOUT A RECALL FROM MY DEALER.

ELECTRONIC PARKING BRAKES- MALFUNCTION CAUSING THE ELECTRONIC PARKING BRAKES TO BECOME STUCK AND WILL NOT DISENGAGE CAUSING THE VEHICLE TO BE IMMOBILE.

VEHICLE BURNS A QUART OF SYNTHETIC OIL EVERY 2800'MILES. DEALERSHIP SAYS THAT'S NORMAL. I SAY THERE IS A PROBLEM WITH THE OIL CONSUMPTION.

TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. UPON EXITING THE VEHICLE, THE DRIVER NOTICED THAT THE DRIVER'S SEAT WAS WET. UPON FURTHER INVESTIGATION, THE DRIVER FOUND A PUDDLE OF WATER UNDER THE DRIVER'S SEAT. THE VEHICLE WAS TAKEN TO SUBARU OF CHERRY HILL (1800 MARLTON PIKE W, CHERRY HILL, NJ 08002, (856) 330-1500) WHERE IT WAS DIAGNOSED THAT THE MOON-ROOF DRAIN NEEDED TO BE CLEANED OUT. THE CONTACT STATED THAT THE MOON-ROOF DRAIN WAS CLEANED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES OVER THE YEARS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER SUBARU DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

UNUSUAL OIL CONSUMPTION. CURRENTLY THERE IS A CLASS ACTION LAWSUIT ONGOING. I HAVE MY SERVICE REPORT PAPERS, A TSB REPORT (SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS) AND MY CAR HAS BEEN CHECKED OUT BY WALNUT CREEK SUBARU DEALERSHIP, BUT THEY STATE THE PROBLEM IS NOT SEVERE ENOUGH TO DO ANYTHING AT THIS TIME.

SUBARU LEGACY DRIVER SIDE AIR BAG FAILURE. WAS PULLING FORWARD ON A GREEN LIGHT WHEN I WAS T-BONED ON DRIVERS SIDE DOOR AND FRONT WING/WHEEL. MY SPEED APPROX 5 MPH,, STRAIGHT, OTHER CAR DRIVING ABOVE THE THRESHOLD FOR A FRONT AIRBAG TO DEPLOY IN A HYUNDAI SONATA 2013, WHICH I BELIEVE ABOVE 14 MPH INTO SOLID CONCRETE WALL OR 28 MPH PARKED CAR PER TESTS. HYUNDAI CAR WAS PERPENDICULAR TO LEGACY WHEN IT STRUCK. SIDE AIRBAGS FAILED TO DEPLOY DESPITE EXTENSIVE DAMAGE TO DRIVER DOOR AND LEFT WING. LET FRONT WHEEL BENT UPWARDS INTO ENGINE AREA, WINDSCREEN CRACKED, COMPLETE DAMAGE TO LEFT FRONT END AND SIDE UP TO END OF DRIVER DOOR. REAR DOOR UNMARKED. UPDATE 9/15/15*CW *CN

ISSUE: SUDDEN UNINTENDED ACCELERATION. 2013 SUBARU LEGACY. FIRST OCCURRENCE WHEN SLOWLY PULLING INTO DRIVEWAY. CAR SURGED FORWARD WITH HIGH ENGINE REVS. DEALER APPLIED SOFTWARE UPDATE, BUT PROBLEM OCCURRED AGAIN ONE MONTH LATER WHEN SLOWLY DRIVING UP TO A MAIL BOX AT THE POST OFFICE. THIS LATEST TIME, CAR WAS SLOWLY MOVING FORWARD - AND THEN 3 HIGH ENGINE REVS AND SURGED FORWARD BEFORE I TURNED OFF THE IGNITION. WHEN I RESTARTED THE CAR, THE SAME THING HAPPENED - WITH THE HIGH ENGINE REVS AND SURGING FORWARD. AFTER LETTING THE CAR SIT FOR A FEW MINUTES, I WAS ABLE TO START THE CAR AND DRIVE THE CAR NORMALLY. IF THERE HAD BEEN ANOTHER CAR IN FRONT OF ME, I WOULD HAVE PLOWED INTO THAT CAR. THIS IS A VERY UNSAFE CONDITION. DEALER NOW HAS THE CAR AND IS ATTEMPTING TO RE-CREATE THE PROBLEM.

LUMBAR SUPPORT ON DRIVER'S SEAT POPPED WHEN BACKING OUT OF DRIVEWAY. MINOR DISCOMFORT AFTER. *TR

TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. THE CONTACT STATED THAT REAR ROOF OF THE VEHICLE COLLAPSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

I received a recall letter about problem with the Engine, They did to Tess at 1200 miles each but the car runs out of oil between 25 and 3000 mile every time but they did nothing about it

THE VEHICLE HAS A CVT TRANSMISSION. WHILE DRIVING THE VEHICLE WHEN THE SPEED HAS STABILIZED ABOVE 40 MPH THE ENGINE RPM RUNS AT 1750 -1800. MILEAGE WAS IN THE AREA OF 37-40 MPG. I NOTICED MILEAGE DROPPING AND THE ENGINE RPM WAS SETTLING ABOUT 2000-2100. AFTER SOME RESEARCH I FOUND OUT THE THE ONLY WAY I COULD GET THE RPM TO DROP INTO THE NORMAL RANGE WAS TO TURN OFF THE HEATER FAN OR TURN THE TEMP TO THE COLDEST SETTING AND THE RPM WOULD DROP FROM THE 2000 RANGE TO NORMAL ABOUT 1750. THERE WAS NO OTHER WAY TO MAKE THE RPM DROP TO THIS RANGE. CONTACT SUBARU AND THEY ADVISED THIS WAS NORMAL. I ASKED THE CONTACT PERSON IF THIS WAS YOUR VEHICLE WOULD YOU CONSIDER THIS NORMAL. SHE SAID NO. SO I HAVE BEEN PURSING THIS THROUGH SUBARU WITH NO RESULTS. ITS DANGEROUS TO HAVE TO SHIFT THE VEHICLE WITH THE HEATER CONTROLS. I NEED HELP IN THIS MATTER. *JS

TL* THE CONTACT OWNS A 2013 SUBARU LEGACY. WHILE ATTEMPTING TO PARK, THE VEHICLE UNINTENTIONALLY ACCELERATED WITHOUT WARNING AND CRASHED INTO A WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED; HOWEVER, THE BODY DAMAGE WAS REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,669. ...UPDATED 09/19/16 *BF UPDATED 08/10/2017*JS

GETTING ON A HIGHWAY FROM ON RAMP. I ATTEMPTED TO ACCELERATE. THE ACCELERATOR WENT TO THE FLOOR, THE CAR WAS GRUMBLING AND THE PICK UP OF SPEED WAS EXCEPTIONALLY SLOW. RPMS WENT TO APPROXIMATELY 4600. I EASED BACK ON THE ACCELERATOR AND TRIED AGAIN WITH SAME SLOW PICK UP, TO FLOOR ACCELERATOR AND ROOMS TO 4000S. I WAS NOT IN DANGER HOWEVER I HAVE HAD THIS ISSUE BEFORE (FILED A REPORT DECEMBER 2013) WHICH DID PUT ME IN DANGER. THE CAR HAS BEEN TO THE DEALERSHIP SERVICE CENTER AND ONE OTHER SUBARU DEALERSHIP MULTIPLY WITH THE DEALER REPORTING OVERFILLED TRANSMISSION FROM THE MANUFACTURER AND COMPLETE REPAIR BY SIPHONING OFF THE EXTRA. THEY REPORT "UNABLE TO DUPLICATE" AND ASSUME THEREFORE NO PROBLEM. *TR