2020 Subaru Legacy Visibility & Wipers Problems

The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passenger’s side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where the contact was informed that there was debris in the slides inside the windows, causing the windows to fail to retract. The contact stated that the driver’s side window retractor was replaced; however, the failure returned soon after the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 29,000.

I have had two spontaneous window cracks within 6 to 9 months apart. I had a full windshield replacement and the windshield has just cracked again. The second incident, the vehicle was parked overnight so it wasn't caused by a rock or from following a car.

This past Sunday evening, I drove to the convenience store 4 blocks away. As I returned, I noticed a crack in the windshield starting in the middle from the left edge and was about 12 inches long. No gravel marks were found, it had cracked for no apparent reason. Sitting the next night in the garage, the crack increased about 6 more inches by the next morning. Filed claim with my insurance and was subsequently replaced by Safelite here in Knoxville Tn. This cost me $100 out of pocket and no telling how much my insurance had paid. I just found the class action today.

2020 Subaru Legacy Touring XT - Windshield cracked for no apparent reason. No stone or rock chips visible. Had same issue on previously owned 2015 Subaru Legacy. The crack starts at the base of the passenger side where heat strips are located to keep the wiper blades from freezing. The cracked windshield may cause the Subaru EyeSight safety system to malfunction, putting all passengers at risk for a potential accident. I had it inspected at a Subaru dealership. The service technician confirmed that this was a know problem. He suggested I call Subaru of America for assistance. I'm still within the 3 year warranty period but windshields are not covered. He said Subaru dealerships do not repair windshields. They will engage a 3rd party repair shop if needed. My vehicle is included in a pending class action lawsuit against Subaru for this issue. Safelite Autoglass estimated my windshield replacement at $1,035.00 (without insurance).

Windshield cracked for no apparent reason. May cause the Subaru EyeSight safety system to malfunction. Crack started at the bottom of passenger side windshield where the heat strips are located for wiper blades not to freeze.

A crack appeared in the windshield overnight while parked in the driveway with no sign of impact or other causes. This seems to be an ongoing problem with Subaru since they changed to acoustic glass for their windshields.

The contact owns a 2020 Subaru Legacy. The contact stated that there was a crack on the front windshield that was not caused by an impact. The vehicle was taken to a dealer and the front windshield was replaced; however, the failure reoccurred. The manufacturer was contacted and stated that the contact would receive a callback. The failure mileage was 8,000.

Front Windshield has broken last year without any sign of impact. This year front windshield has broken after very light impact. Front windshield is very weak and is not reliable even after replacement.

The windshield developed a crack that started at the right A Pillar center of glass and is about 18" long. There are no visible "impact" points from anything hitting the glass. There is no "star" either. I did not hear anything hit the glass. The fissure just appeared one day.

For the second time in 2 months my windshield spontaneously cracked while the car was parked.

The contact owns a 2020 Subaru Legacy. The contact stated while driving approximately 25-30 MPH on a smooth residential road, the windshield started cracking. The contact stated that there was no external cause for the failure. The contact stated that the horizontal crack was located at the base of the windshield and was 7-inches long starting on the driver’s side. The contact stated that the crack was extending. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

The contact owns a 2020 Subaru Legacy. The contact stated that upon entering the vehicle, he discovered a vertical crack had formed on the lower center section of the windshield without incident. The contact stated that the crack then spread horizontally and was obstructed his vision while driving. The contact took the vehicle to a dealer where the windshield was inspected and pictures were taken; the contact was informed that the pictures would be sent to the manufacturer for final approval for repair. The contact had not yet received a response from the dealer. The manufacturer was not notified by the contact about the failure. The vehicle was not repaired. The failure mileage was approximately 27,000.

A very small chip in the windshield has now turned into a large crack. The chip is 1-2mm in depth. I have never seen such a small chip turn into a crack like this.

This is in regard to the thin and fragile windshield subaru has decided to put into their vehicles of which there are already several civilian class action lawsuits which should have already warranted an investigation into the glass. In my particular case, the windshield is so soft whenever the slightest rock hits it, big chips come out of it. The vehicle has 5,100 miles on it and has a windshield that is worse than my 2007 subaru with 95,000 miles. Yesterday a small pebble struck the lower right corner of my windshield initially putting a chip that then cracked sitting in the garage overnight. In all my years I have had other strikes happen such as a huge rock falling off of a gravel truck (I have this on dash cam video) striking my windshield with minimal damage. Anything that touches this new 2020 subaru windshield results in a chip and or a crack compromising the rigidity of the structure, impairing visibility, and thus jeopardizing the safety of the driver. I do not feel safe driving this vehicle as I feel if a large enough rock would ever strike the windshield that it would result in catastrophic failure.

I purchased a 2020 Subaru Legacy Sport in March of 2020. On August 25th 2020, while on the freeway a small rock chipped the upper passenger side of the windshield. By the next morning it turned into a crack which spanned almost half of the windshield directly in front of the Eyesight cameras. Once the glass was replaced with an OEM windshield, I noticed the new glass appeared to have defects. During peak glare times, the windshield appeared "pitted" as if it had been sand-blasted and was nearly impossible to see out of. I had a professional technician inspect the windshield and a new one was ordered and installed. This took months to be resolved. Next was on July 15th 2021, a small rock caused a bullseye chip in my windshield too large to be fixed. Another OEM windshield was installed. On October 21st 2021 another small rock hit the windshield on the freeway and caused a chip immediately. Within a minute the glass made a loud cracking sound and a crack over a foot long instantly appeared. In 1 year 8 months, I've had the windshield replaced 4 times. The glass is brittle and/or defective. It's dangerous and costly and needs to be addressed.

Front windshield cracked and there was no apparent ding from rock. Crack came from side and spread quickly. I had it replaced by Subaru and 4 months later it happened again. The crack again came from the side with no reason. Two replacements out of my own pocket. My 2020 Legacy windshield must be defective

The windshield just made a popping noise and cracked while driving.

I have needed to replace the windshield twice in the last month. A tiny chip starts running quickly. The glass company said that the windshield felt soft and should not have run a his touch.

Windshield cracked for no reason while driving. Nothing hit the windshield. Car was slowly turning with no other car in front of it. There was a loud pop sound and the windshield was cracked on the driver side. Called dealership, and they said a self cracking windshield is not covered under warranty. Only 18,000 miles on the car. Will have to go through insurance until this is finally a recall.

This is the 2nd time my windshield cracked for no apparent reason