2005 Subaru Outback Air Bags & Restraints Problems

The contact had received several recall notifications of an air bag recall for a 2005 Subaru Outback. The contact never owned the vehicle and requested to be removed from the recall distribution list. The manufacturer was contacted and advised the contact that the removal request could not be processed without the complete VIN. The contact had provided a partial VIN.

2005 SUBARU OUTBACK, CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE AIRBAG RECALL WAS PERFORMED ON THE VEHICLE, BUT CONTINUED TO RECEIVE LETTERS CONCERNING THE RECALL. THE CONSUMER BELIEVED THE LETTERS TO BE A SCAM. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLE SUBARU, RT 460 GREEN VALLEY SUITE 4, BLUEFIELD, WV 24701 (304) 305-4090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. TWO MONTHS AGO, THE DEALER STATED THAT THEY WOULD ORDER THE PARTS AND CONTACT HER ONCE THE PARTS ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FAILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL

2005 SUBARU. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER ADVISED THE AIRBAG COULD NOT BE REPLACED DUE TO THE VEHICLE HAVING AN INTOXALYSER. THE CONSUMER STATED THE PROCESS TO HAVING THE INTOXALYSER REMOVED AND THE RECALL COMPLETED WAS DIFFICULT. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V323000 (AIR BAGS) AND 14V311000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SERRA SUBARU OF TRAVERSE CITY, 1747 S GARFIELD AVE, TRAVERSE CITY, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY PASSENGER SIDE TANAKA AIRBAG WAS REPLACED IN APRIL. WITHIN SIX MONTHS OF THIS RECALL, MY PASSENGER SIDE AIRBAG INDICATOR'S BUZZER AND LIGHT (ERROR CODE 26) CONTINUE TO INDICATE A PASSENGER IN THE SEAT WITHOUT A PASSENGER PRESENT. I FEEL THIS IS A SAFETY ISSUE BECAUSE I HAVE BEEN TOLD BY MY SUBARU MECHANIC THAT THE "PASSENGER AIRBAG MAY OR MAY NOT DEPLOY". I HAVE FOUND VARIOUS BLOGS AND FORUMS INDICATING THAT I AM ONE OF HUNDREDS TO THOUSANDS THAT HAVE THIS ISSUE. I FEEL AS THOUGH THIS SAFETY ISSUE SHOULD NOT BE FIXED AT THE FINANCIAL BURDEN OF THE CONSUMER.

I RECEIVED A RECALL NOTICE ON MY SUBARU BACK IN FEBRUARY. I CALLED THE DEALER WHERE I BOUGHT THE VEHICLE WHICH WAS NASHVILLE SUBARU, 1512 BROADWAY NASHVILLE, TN 37203. THEY ADVISED ME IT WOULD BE TWO WEEKS TO TWO MONTHS BEFORE THEY COULD REPAIR MY VEHICLE, AND I RECEIVED NO RESPONSE AFTER THAT. THEN, I CALLED BACK MAY 9TH, AND THEY TOLD ME THEY NEEDED ANOTHER TWO WEEKS TO ORDER PARTS. AND NOW, TODAY'S SEPTEMBER 26TH AND THEY STILL HAVE NOT REPAIRED MY VEHICLE, AND I RECEIVED NO RESPONSE BY PUBLIC SERVICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SUBARU RECALL WQR-53, CALLED LOCAL DEALERSHIP AND WAS TOLD IT IS ON EXTREME BACK ORDER WOULD LIKE TO REQUEST A LOANER VEHICLE AS THE POTENTIAL FOR METAL FRAGMENTS STRIKING A PASSENGER RIDING IN THE PASSENGER SIDE COULD RESULT IN SERIOUS INJURY OR DEATH.

I NEED TO AVE THE AIRBAG REPLACED ASAP.

TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL WE CALLED IN MAY 2016 AND WERE PUT ON A "LIST" AND TOLD IT WOULD BE 7-8 WEEKS. WE WERE TOLD NOT TO HAVE ANYONE SIT IN THE PASSENGER SEAT OF OUR CAR, RENDERING IT FAIRLY USELESS. NOW IT IS NOVEMBER, MORE THAN 6 MONTHS AND WE ARE STILL ON THE LIST AND REPAIR IS STILL QUOTED AT 2 MONTHS.

TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: I HAVE BEEN WAITING ALMOST 1 1/2 MONTHS FOR THE DEALERSHIP TO CONTACT ME ABOUT THIS RECALL! I CALLED THEM THE DAY I RECEIVED THE NOTICE AND WAS TOLD THAT THE PARTS WERE ON BACKORDER! MY DAUGHTER DRIVES THIS VEHICLE AND IS VERY CONCERNED ABOUT DRIVING IT WITHOUT THE RECALL BEING DONE. SHE WON'T ALLOW ANYONE TO RIDE WITH HER. HOW IS IT THAT MY DAUGHTER ACTS SO RESPONSIBLE BUT THE MANUFACTURER AND OEM DEALER WON'T! WHEN I CALL THE DEALER, THEIR ENTRY LEVEL RECEPTIONIST WON'T EVEN ALLOW ME TO TALK TO THE SERVICE DEPARTMENT TO VOICE MY CONCERN. HOW MANY MORE PEOPLE HAVE TO BE INJURED BEFORE THIS RECALL IS CARRIED OUT. I FOR ONE, PRAY IT IS NOT ONE OF MY FAMILY MEMBERS!!! VERY DISAPPOINTED WITH HOW THIS IS BEING HANDLED!!!

TAKATA RECALL SUBARU CASE# [XXX] I RECEIVED A RECALL NOTICE ABOUT THE ONGOING TAKATA AIRBAG ISSUE. UPON CONTACTING SUBARU MY WIFE WAS INFORMED BY "[XXX]" THAT : 1) THAT ONLY A "DEALER" COULD DO THE REPAIR WORK 2) SUBARU WOULD ONLY COVER $500 IN TRANSPORTATION COSTS PER THE LETTER RECEIVED: 1) "SUBARU WILL REPLACE THE INFLATOR FOR YOUR FRONT PASSENGER AIR BAG AT NO COST TO YOU." 2) "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT" GIVEN THAT I AM IN ALASKA (ZIP 99901) AND THAT THERE IS NO CURRENT SUBARU DEALER AVAILABLE IN MY AREA I WAS TOLD THAT I WOULD NEED TO TRANSPORT THE VEHICLE TO EITHER JUNEAU ALASKA, OR SEATTLE WASHINGTON, BOTH ARE ONLY AVAILABLE BY BOAT AND AFTER CHECKING WITH MULTIPLE SHIPPING AND FERRY SERVICES THE COST WOULD BE AROUND $1800 ROUND TRIP TO TRANSPORT MY VEHICLE. BOTH MY WIFE AND I COMMUNICATED THIS TO "KYLE" AND AGAIN WAS TOLD THEY WOULD ONLY COVER $500. I PROCEEDED TO OFFER ALTERNATIVES SUCH AS HAVING A CERTIFIED LOCAL SHOP DO THE WORK, OR THAT BECAUSE MY AREA HAS A FAIR NUMBER OF VEHICLES THAT THEY SHOULD SEND SOMEONE. I WAS BASICALLY TOLD NO AND NOT PROVIDED ANY OTHER REMEDY. COULD YOU PLEASE LOOK INTO THIS MATTER AND FIND OUT WHY THERE IS ANY ISSUE IN GETTING THIS REPAIRED? IN THE MEANTIME MY FAMILY OF 5 IS HAVING TO TAKE TWO CARS, AND NOW I AM UNABLE TO SELL MY VEHICLE OR TRADE IT IN UNTIL THIS ISSUE IS ADDRESSED. I AM NOT UPSET ABOUT THIS, ANNOYED YES, BUT MORE IMPORTANTLY THERE ARE MANY OTHER PEOPLE IN MY AREA THAT SIMPLY CAN'T AFFORD TO PAY TO HAVE THEIR CARS FIXED IF SUBARU WILL NOT HONOR THEIR OWN COMMITMENTS. THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL. SUBARU RECALL CAMPAIGN WQR53. NOTICE RECEIVED WITH INSTRUCTION NOT TO ALLOW FRONT PASSENGER. CONTACTED SIX (6) LOCAL DEALERSHIPS TO REMEDY DEFECT. ALL SIX ADVISE THEY CANNOT SCHEDULE APPOINTMENT TO REMEDY DEFECT AS THEY HAVE NO PARTS AND DON'T KNOW WHEN PARTS WILL BE AVAILABLE. ONE DEALER ADVISED SUBARU OF AMERICA IS NOT COOPERATING WITH LOCAL DEALER. EACH DEALER ADVISED TO CHECK BACK (IN A MONTH OR TWO MONTHS) TO SEE IF THEY HAVE PARTS. WITHOUT USE OF FRONT PASSENGER SEAT MY VEHICLE IS RENDERED USELESS. NO OTHER OPTIONS PROVIDED; I.E., A LONER CAR OR A RENTAL VEHICLE. NOT THE BEST WAY TO RUN A RAILROAD. HAS A CLASS ACTION LAWSUIT BEEN FILED? IF SO, PLEASE ADVISE AS TO LEGAL COUNSEL.

NHTSA RECALL 15V-323. SUBARU NOTIFIED ME OF THIS RECALL. THEY SUGGESTED NO ONE SIT IN THE PASSENGER SEAT UNTIL THE PROBLEM IS REPAIRED. BUT THEY ARE OUT OF PARTS AND DON'T KNOW WHEN IT CAN BE FIXED. IN A FRONT OR PASSENGER SIDE IMPACT, THE PASSENGER AIR BAG COULD STILL INFLATE, WITHOUT A PASSENGER, THUS PLACING THE DRIVER AT RISK. SO WHAT DO I DO? STOP DRIVING THE CAR UNTIL SUBARU FIXES THE PROBLEM? WHAT CAN NHTSA DO TO MAKE SUBARU FIX THE PROBLEM ASAP?

TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V323000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.