2022 Subaru Outback Complaint Log

While parked and without any impact a Crack formed from the edge to the center of the windshield. There was no impact While driving previously and to this point there is still no impact damage, just a smooth crack accross half the windshield.

Crack formed in windshield. Did not notice any chips or impact points. Crack formed on front right corner through the heated wiper blade rest. This seems to be an ongoing issue with Subaru.

Subaru windshields still crack. Owned this car for less than one week and a crack on the passenger side appeared overnight. Cracked windshields reduce ability to see and can worsen over time. The dealer refused to replace the windshield. So, we took the car to a shop and they replaced the windshield at our expense for the insurance deductible.

A truck ahead/beside me kicked out a small stone that hit my windshield and created a 1" star in the lower left corner of the driver's side. I traveled 2 more miles to get the star repaired, but just before I got to the auto glass shop the star cracked 3 different ways, so I went home to call for repacement bids. Overnight, with the car garaged, the cracks increased in size across the driver's field of vision. It will be $1,700 to replace AND do the required Eyesight forward cameras recalibration. The car has just over 3,100 miles on it. I read abouty Subaru Outbacks having so many problems with this exact issue, that there was a lawsuit and Subaru was forced to cover repairs. I feel this issue is still happening and my windshield should be covered by Subaru.

1st windshield crack at 13603 miles 2nd windshield crack less than one month later. THE CONSUMER STATED FORD ESCAPE VEHICLES BETWEN MODEL YEARS 2016-2019 HAVENT COOLANT LEAK ISSUES. THE CONSUMER OWNS A 2018 FORD ESCAPE WITH 80,000 MILES. THE WARRANTY WAS EXPIRED.

Since I drove 1 mile out of the dealers lot I knew there were something wrong with the brakes Brakes don't feel right when I go to start the car I hear a thump sound than a pedal that has play in it before engaging it does the same while coasting and than applying the brake softly you hear that clicking and the play in it before it engages there's definitely something wrong with this cars brakes it stops ok but it just doesn't feel right I should know I owned the same vehicle in a 2020 model and those brakes were perfect I brought it in for service and they said they ran test and found nothing I am schedule for another service appointment I've complained and they turn a deaf ear on it I've even contacted Subaru of America

A large crack spontaneously formed on the front windshield, starting from the left wiper motor to the middle -- right in the driver's field-of-view. The crack appeared on a day when my car was not driven for several days prior to the crack forming and security cameras showed no foul play by pedestrians. The crack has since spread into a "spider-like" crack once it reached the center of the windshield. The morphology of this crack appears to be from manufacturing defects and not from a rock chip or property damage.

Drove car to and from work in the morning, no visible crack on windshield. Parked in garage 1-2 hours. Came back and found 12+ inch crack starting at base of passenger side windshield in an L shape. Don't remember getting hit with any debris while driving and there is no visible impact point. It was cold outside but can't remember if I used the defrost/deicer. A little research online shows this problem is not new to Subaru on former models. Only 2200 miles on the car and owned for 1.5 months. Not cool.

I have videos. I have been having major issues with a lot of aspects of the car. However, the most concerning is the obstacle detection going off randomly when there is NOTHING in front of the car, and the other major issue is that the lane assist feature keeps pulling the car out of the lane I am in. Randomly throughout a cruise control drive, the car will pull towards an inner lane. I fight with the car to keep it in the correct lane. If I relax my grip even slightly, the car pulls me into the other lanes of traffic. I am finding that it is most determined to pull me out of my lane when there are cars in the lane next to the one I’m driving. In other words, it never tries to pull me off the road. It always tries to pull me into other lanes of traffic. I’ve been driving the car for 6 months. It’s been doing this since the first month.

Spontaneous front windshield break, no rock impact or prior chip contributed to the window breaking. The car was simply turned on and the passenger side of the window cracked - the crack has since grown considerably in size. I have attempted to put a claim down at the dealership (visited on site, they have inspected), but there has been no follow-up in the last 3+ weeks. I have also reached out on multiple occasions to speak to someone (such as a service manager) and have not received any response. I do not feel safe driving around as, apparently, the eye-sight system works in conjunction with the windshields. After searching the Internet, this appears to be a reproduced phenomenon.

Started the 2022 outback on very cold Midwest winter day. When the car warmed up, the windshield proceeded to crack. ( It only has 7,500 miles on the odometer.) The crack is about 18 inches long and is across the drivers side making it a visual hazard. The windshield used by Subaru must be of poor quality and surely I cannot be the only person who has had this issue. No reason for this to occur just because it is cold. Magically, this is not covered by warranty and cost out of pocket $ 1100

On 1/3/22, less than 3 months and 3,000 miles since purchase, a “no impact” crack appeared from the lower quadrant of the windshield in a lazy “s” towards the center of the windshield.

During night driving, with normal headlights on (not high beams), I am frequently flashed by high beams of oncoming vehicles, sometimes for long time intervals. One truck driver that I was following intentionally shined a bright light at his side view mirror which reflected onto my face, temporarily impairing my vision as I passed the truck. I have taken the car to the Subaru dealership and spoken to a Subaru customer relations representative and they both informed me that other owners of the vehicle have lodged the same complaint but unfortunately the vehicle does not have any mechanism to adjust either the height or brightness of the LED headlights. This is a significant safety issue for both oncoming drivers, whose vision is impaired by my headlights and my vision which is impaired when they shine their high beams at me, making night driving less safe for both.

After 2 week of new car ownership--battery dead. Only 359 miles on the car

Front windshield had a spontaneous crack form from some point out of sight under the bottom seal, just right of the center of the windshield. The windshield had no chips, and the car is four months old. This took place in early morning, before sunrise, with an outside temp. of 20 degrees F showing on the car thermometer.

2022 Subaru Outback 2.5i Premium developed a spontaneous ~ 20 inch crack in the upper passenger quadrant of front windshield from the upper edge downward overnight. The windshield was not chipped or damaged. The vehicle was less than 4 months old and had driven 5732.7 miles and was parked at the the time the crack appeared. The low temperature in the previous 24 hour period was 3° F.

Windshield has cracked for no apparent reason (no rock impact, etc.). Crack begins at edge of passenger side windshield. Newly purchased in November.

The windshield had a 12-inch crack starting at the driver's side midway up in an L shape. There was no visible rock damage and the vehicle was sitting in my garage when it cracked. Obviously, no one was hurt but the windshield had to be replaced right away with only 9000 miles on my car. The damage occurred on December 18th, 2021, and was repaired on Dec. 21., 2021.

The contact owns a 2022 Subaru Outback. The contact stated while driving 60 MPH, a rock struck and cracked the passenger’s side windshield. The contact was able to continue driving to the residence. The contact took the vehicle to an independent mechanic who replaced the windshield with a factory windshield. However, a few weeks later the contact entered the vehicle and noticed a new crack had formed on the driver’s side of the windshield and had started to expand. The contact stated that there was no impact to the windshield to cause the crack. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

I feel like I should be creating 2 complaints but I have 4,400 miles have had it since September of 2021 it is currently November on a 22' Outback wilderness and are now looking at replacing a second windshield. Driving on normal city highways and avoiding 18 wheelers. Both times the impact from what should have been just a rock chip was minimal and it didn't even chip just immediately cracks negating any chance of a remedy with chip repair. We had a 2018 Forester and never had issues like this. Not even certain the second one was a rock chip, to be honest just suddenly was there and didn't hear or see a rock. $2,000 in windshields in 3 months. Lovely...

Car is suffering from "Parasitic Drain". Car is brand new with only a little over 200miles on it. Dealer has had to tow in the car twice already. Battery has been replaced. Car has so far been DOA 3 times in Driveway with a weeks' time.

Purchased brand new 2022 Subaru Outback Nov 6, 2021. I’ve been Avery careful driver with my new car! I drive 25 miles on interstate twice a day and have been cautious of being near the 18 wheeler/ semis. I prefer to pass them asap or hang back several car lengths to avoid debris that might be kicked up or fall off. On Nov 20, 2021 I was driving on the interstate and noticed a chip which began to spread into an L shaped crack totaling approximately 8”. It had 731 miles on it. I do not recall any impact. It does appear as if something struck it which initiated the crack but it is tiny!

I've experienced problems with the center Infotainment screen about 2 months after purchasing a 2022 Outback Wilderness edition. It seems to happen when I use Apple CarPlay (as this is the only way I listen to music and must plug in my phone using the USB to start CarPlay). The Infotainment screen has a long lag time to respond to clicks on the center screen, will freeze, and crash the system suddenly. The most extreme effect of this is that when the Infotainment screen crashes/freezes, the EyeSight safety features of the car such as Lane Keeping Assistance, Blind Spot Warning, Forward Crash Warning also stop working. I'll see all of the dashboard signals and notifications on the dashboard screen indicating the features are disabled. Additionally, I'm unable to control the AC when the screen crash happens. This happens while the vehicle is in operation and the vehicle user manual doesn't provide any troubleshoot options. Sometimes the screen will remain on after I've turned the car off. I can only hope the screen will shut off and restart after I've completely shut the car off to "fix this". There have been many times I've had to keep driving without the Eyesight safety features or AC when the screen crashes. I've tried to update the Infotainment screen myself with the supposedly "over the air" updates Subaru offers. It says my system is up to date even though I've found online Subaru service bulletins saying there are new software versions released. At my first six month dealer service, I asked about released updates and the service manager denied the newest updates can be installed on my car (which is STILL less than a year old). I brought my vehicle to another subaru dealership with this issue and they said they are aware of it. The service manager also said that the software update only fixes about 20% of vehicles that have this issue and a full replacement of the center screen unit is likely needed. Why has the NHTSA not directed Subaru to issue a recall?

Windshield cracked on its own while parked inside home garage.

The windshield cracked without an object striking it while driving. It cracked from the center lower edge of the windshield. This issue was part of a clas action suit in 2019.

Windshield cracked at 4,900 miles, parked at work. My safety was fine when it happened because no one was in the car. Contacted Subaru of America and local Subaru dealer, they both sent me to one another but neither has helped to help fix this reoccurring issue with 2022 Subaru Outbacks.

Driving on a highway but no other vehicles in front or to the side. Possibly there seems to be a central point from a dot, but this is no larger than a no larger than a pencil point. In a matter of a few minutes a crack extended across the windshield in a snake pattern. I had concern since this seemed to be a drastic outcome and was more thinking it was a stress crack rather than a rock chip, especially in light of the fact that there were no other vehicles on the road. Curious, I researched Subaru windshields and became aware of previous recalls on Subaru windshields.

I purchased a 2022 Subaru Outback in late August 2021. I had been driving regularly under normal driving conditions and no adverse weather. Fall temperatures neither very hot, nor very cold. On 10/10/21 I woke up to a crack in the windshield extending from the passenger side windshield edge to the center of the windshield. No impact chip is visible, or by touch. No known rock or debris impact while I was driving. I have been very careful with my nice new car and this was extremely disappointing.

My windshield cracked with out a direct impact to the windshield. I replaced the windshield with an OEM windshield, approximately one week after install the windshield cracked again. There is most likely a bad lot of windshields.

Vehicle had 2,000 miles on it and a very small rock impact chipped the windshield and the chipped spot cracked across the windshield in minutes. I have never had a windshield fail like that before with such a minor chip in it and such a small impact. I had the windshield replaced with factory glass and I now have 6,000 miles on the car and another chip has happened, but not spread.

The contact owns a 2022 Subaru Outback. The contact stated that while at a complete stop, the vehicle would independently accelerate without warning. The contact would be forced to place the vehicle into neutral to stop the acceleration. The contact stated that the failure was intermittent and recently became more frequent. The contact also stated that an abnormal grinding noise would emit from the vehicle when the vehicle would independently accelerate. The contact called the dealer and the vehicle was towed to the dealer. The dealer kept the vehicle for almost two weeks and was unable to duplicate the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 700. The VIN was not available.

I bought the car in August and on September 15, the windshield cracked. No flying stones or other debris from the road. No noise aside from the sound of the glass cracking. I had it replaced using my insurance, but thought it should be reported for complaint trending purposes.

The windshield is warped on the passenger side, approximately 6 - 8 inches from the right seal, bottom corner. This creates a blurred distortion from traffic merging to the right, and causes a hazard in spatial relationship to the vehicle. Pictures show distortions through the windshield that do not exist. This has nearly caused me to be in accidents. The dealer is checking with Subaru on the issue; the service rep acknowledged seeing the warping through the windshield.

The 2022 Subaru Outback has a "feature" called AUTO START STOP. This is intended as a fuel saving feature. In the car's Setup Menu, you have the choice to turn this feature off. However, this feature MUST be turned off EACH and EVERY TIME you start the car. The change is NOT held in memory. This fact was confirmed by a Subaru Customer Service Representative in a call on the morning of 9/7/2021. This Auto Start/Stop feature works just like a gasoline powered golf cart. Take your foot off the gas and the engine dies. Press the accelerator and the engine restarts. However, there is NOT oncoming traffic on a golf course. If the wheels are canted to the left or right, a notable amount of force is experienced in the steering wheel. Subaru should be FORCED IMMEDIATELY to make a software change to allow this feature to be disabled permanently. I also suspect that in extreme cold or as these vehicles age, this "feature" will become an extreme safety hazard.

After 20 years of driving experience that's probably the first car where I feel unsafe. Once in my life I had such experience which I have every day right now. It was hydroplaning on the very wet road. In another words it feels like driving under strong side wind or really wet/slippy road and car not under my full control. I already had five visits in two different Subaru dealerships. They twice did wheels allignment. But it didn't help. The last my visit they told they can't find and reproduce the issue. I guess I can be close my eyes for another issue but that's can be dangerous not only but another guys on the road.

A little penny sized chip on the front windshield has turned into a severe crack from the middle of the windshield to passenger side as well as the the driver side.

(ADAS) R WAVE RADAR SENSOR/BLIND SPOT WARNING SENSOR. NO WARNING FOR THE STATIONARY OBJECT (TREE) BEHIND MY VEHICLE CAUSING A COLLISION. A REPORT WILL BE MADE TO THE SUBARU DEALERSHIP ONCE THE VEHICLE IS REPAIRED BY THE COLLISION CENTER. INSURANCE ADJUSTERS HAVE REVIEWED. NO WARNING LIGHTS, OR ANY SIGNS OF ANY ISSUE UNTIL THE BLIND SPOT SENSOR FAILED TO PROPERLY WARN ME OF THE STATIONARY OBJECT.

The initial incident occurred on July 31, 2021. I used the push button start to start the car, put the vehicle in reverse, and the vehicle proceeded to roll uncontrolled down my driveway, which is on a slope. I had no power steering or power brakes. I was able to safely stop the vehicle with no incident other than damage to the plastic over the right rear taillight. I turned the vehicle off and restarted it, and everything seemed operational. It seemed that the car's engine had not turned on, only the electrical system. The same issue happened repeatedly over the next few days. In observing what was happening, I have noticed that the push button ignition requires a significant press in order for the vehicle to start correctly - quite different from my experience with our previous two push-button start vehicles. In the "Getting Started Guide, Outback 2022", p. 41, instructions clearly state "briefly press and release the Engine START/STOP button." I submit that this is inaccurate, and that new vehicle owners should be advised as to what to do, and what to look for in the dashboard to understand that the vehicle engine has, in fact, started properly. I am a user experience researcher, including in automotive research, and we have an expression that there's no such thing as user error, just poor design. This is a clear example of poor design.

2022 Subaru Outback is new as of June 2021. 2 times I have had to get a jump start. No light were left on and doors and hatchback closed

Vehicle was purhased in early June 2021. Vehicle was being operated on State Highway Route 55 at Milepost 46.7, in Elk Township, Gloucester County. Traffic was heavy, with southbound transient traffic traveling to New Jersey Shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from the passenger's side wheel well. I walked back approximately 100 feet and called 911, by time a dispatcher came answered, the engine compartment of the vehicle was completely engulfed in flames. No modifications of any kind were done to the vehicle since its purchase. I was the sole occupant of the vehicle and not injured. The vehicle is fully insured and payments are current. It's mileage at the time of the incident are 3,042. That information along with the error messages were provided through the Subaru Starlink App.

Brand new 2022 Outback XT driven 500 miles. Got hit by the tiniest rock that left a barely visible chi on the lower right passenger side. By the next morning it had cracked and spread across half of the windshield. One week later, the same thing happens but on the driver side and now the cracks have connected forming one massive crack. I am hesitant to replace this since it sounds like windshields continue to crack.