2009 Subaru Tribeca Complaint Log

The contact owned a 2009 Subaru B9 Tribeca. The contact stated while driving on ice, at a low speed, the contact's vehicle slid and rolled before slamming into a culvert. The contact stated that the driver's door air bag was deployed, however, no other air bags deployed. In addition, the contact stated that an unknown air bag recall repair was performed on the vehicle in 2023. The vehicle was towed to a local tow yard. The Police and paramedics were at the scene. A Police report was filed, however, some of the information was unavailable. The contact was transported to the local hospital. The contact sustained bruises, scratches, and body pain. The vehicle was condemned to total loss by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

HEADLAMPS BURN OUT AND CAUSE SHORTING ON OTHER ELECTRICAL COMPONENTS LIKE BLOWER FAN, WINDOWS AND ETC. I CHANGE HEADLAMPS EVERY 1-2 MONTHS SOMETIMES SOONER, AND NOW I'M FORCED TO CHANGE THE ELECTRICAL COMPONENTS THAT ARE EFFECTED BY THIS SHORTING ISSUE!!!!!! I'M TOLD THAT SUBARU HAD AN DEFECT WITH THIS ISSUE FROM OTHER COUNTRIES!!!

PROBLEM 1. WHILE DRIVING ON THE INTERSTATE HIGHWAY CAR LOST POWER, STALLED AND SHUT OFF. THE GAS GUAGE WAS ON A 1/4 OF TAN OF GASOLINE, MILES GUAGE READ 100 MILES. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THANKS GOD, I NEAR THE NEXT EXIT. I WAS ABLE TO RESTART MY CAR AFTER ABOUT TEN MINUTE AND WENT TO THE NEAREST GAS STATION. THIS HAVE HAPPEN TO ME TWICE ON THE INTERSTATE HIGHWAY SO I TRY NOT LET THE GAS GUAGE FALL BELOW 1/4 TANK BECAUSE THE SENSOR ARE NOT REGISTER CORRECT. I HAVE TAKE MY CAR TO SUBARU DEALER IN JACKSON, MS 3 TIMES THEY CAN FIND THE PROBLEM. I TRAVEL THE INTERSTATE HIGHWAY DAILY TO WORK, USUALLY DRIVE IN THE OUTER LEFT OR RIGHT LANE SO IF MY CAR CUT OFF I WILL BE ABLE TO COAST OFF TO THE SIDE OF THE ROAD NOT AT RAN OVER. I TOOK VIDEO PICTURE OF THE GUAGE READING TO SHOW TO THE SUBARU DEALER ON MY CELL PHONE. PROBLEM 2. TEMPERATURE GAUGE READ THE CAR IS RUNNING HOT WHILE DRIVING AND SITTING AT STOP LIGHT. THE GAUGE RANDOMLY MOVES UP AND DOWN WHILE DRIVING. I HAD TAKE MY CAR TO SUBARU OF JACKSON TWICE ABOUT THIS PROBLEM. THEY KEEP MAY CAR FOR ABOUT A WEEK COULD NOT GET IT TO REPLICATE THE PROBLEM. I HAVE REPLACE MY RADIATOR AND THERMOSTAT BUT THAT DID NOT CORRECT THE ISSUES. SINCE SUBARU CAN NOT FIND WHAT IS WRONG WITH MY VEHICLE I DON'T KNOW WHAT ELSE TO DO. PROBLEM 3: LOW TIRE PRESSURE SENSOR LIGHT RANDOMLY FLASH ON AND OFF WHILE DRIVING THEN STAYS ON. I HAVE HAD THE TIRE PRESSURE CHECK SEVERAL TIMES. PRESSURE IS FINE ON ALL TIRES. .

UPON ENTERING HIGHWAY AND ACCELERATING TO ACHIEVE THE PRESCRIBED 65MPH, THE CAR CONTINUED ACCELERATING, UNCOMMANDED, EVEN WHEN I APPLIED THE BRAKES, AND CONTINUED TO ACCELERATE ABOVE 85MPH FOR MILES, (I WAS PUMPING BRAKES AND FRANTICALLY TRYING TO FIGURE OUT WHAT TO DO AND WHAT WAS GOING ON). I WAS ABLE TO FIND AN EXIT RAMP AND HAD THE THOUGHT I COULD PUT THE CAR IN NEUTRAL AND THEREBY SUCCESSFULLY SLOW THE CAR TO A STOP. THE ENGINE CONTINUED TO REV IN NEUTRAL, AND AFTER THE CAR STOPPED AND I PUT IT IN PARK, THE CAR CONTINUED TO REV AND BEGAN TO SHUDDER UNTIL I TURNED OFF THE ENGINE POWER.

I AM IN THE MILITARY CURRENTLY STATIONED OVERSEAS, IN ITALY, AND WE NOTICED THAT THE CAR I BOUGHT IN 2015 HAS BEEN RELEASING GAS FUMES ON COLD MORNING, THAT WILL LAST NO MORE THAN 3 MINUTES, NOTICEABLY WHEN THE ENGINE IS WARMED UP. WE NEVER NOTICED THIS HAPPENING ON WARM SEASON. STRONG GAS SMELL COMES IN THROUGH THE AC VENTS WHEN THE CIRCULATION IS OPEN AND/OR IN DEFOGGER MODE. NO GAS SMELL IN ENGINE BAY BUT RATHER THE GAS SMELL IS STRONG ON THE EXHAUST PIPES.

THE CAR WAS STARTED IN THE DRIVEWAY ON A VERY COLD DAY. THE BRAKE PEDAL WAS INITIALLY ABLE TO BE PRESSED, BUT THEN BECAME ROCK HARD AND COULD NOT BE PUSHED DOWN. AFTER 10 MINUTES OF LETTING THE CAR WARM UP, THE BRAKE PEDAL WAS ABLE TO BE PRESSED, BUT THEN SEIZED UP AGAIN 1 MINUTE LATER. THIS COULD CAUSE A CRASH IF IT OCCURRED ON THE HIGHWAY. *TR

I WAS GOING AROUND A BEND AND THE BRAKE PEDAL LOCKED. I WAS UNABLE TO UTILIZE THE BRAKES. DUE TO THIS BRAKE FAILURE, I DROVE UP ON A HILLSIDE AND SMASHED INTO A TELEPHONE POLE. FEEL THAT THIS IS A MECHANICAL DEFECT IN THE CAR WHICH CAUSED THE ACCIDENT AS THE BRAKE PEDAL WAS LOCKED INTO PLACE. THE CAR HAD NO KNOWN MECHANICAL ISSUES AND WAS INSPECTED IN JULY 2014. *TR

THERE IS A LARGE SHUDDER AT SLOW ACCELERATION. THE PROBLEM WAS SLIGHT TO BEGIN WITH HOWEVER, THE PROBLEM CONTINUES TO GET WORSE. DEALER HAS CONFIRMED THAT THE TORQUE CONVERTER IS NO GOOD, HOWEVER THEY WILL NOT REPLACE FOR FREE SINCE THE VEHICLE IS OUT OF WARRANTY. THROUGH MY INVESTIGATION, I FOUND THAT SUBARU DID A DESIGN CHANGE IN EARLY 2009 TO CORRECT THIS PROBLEM. UNFORTUNATELY, SUBARU HAS NOT ISSUED A RECALL FOR ALL DEFECTIVE TORQUE CONVERTERS IT HAS INSTALLED. *TR

DRIVING CAR AND IT JOLTED, SHIFT GEAR LIGHTS WENT OUT AND ALL LIGHTS CAME ON DASH BOARD, ATT-OIL TEMP, CRUISE CONTROL, CHECK ENGINE LIGHT, AND SLIPPERY WHEN WET LIGHT, CAR LOST POWER DOWN TO 2-5 MILES PER HOUR. THOUGHT IT WAS TRANSMISSION HAD IT LOOKED AT TWICE BY CAPITOL TRANSMISSION IN HARTFORD, THEY FOUND NOTHING WRONG WITH THE TRANSMISSION. THEN THE LIGHTS WENT AWAY DROVE IT AGAIN FOR A WEEK IT JOLTED AGAIN AND LIGHTS BACK ON AGAIN. TOOK IT TO GABE'S TYRE (COUSIN) HE REPLACED THE OIL PRESSURE GAGE THINKING IT WAS THAT SINCE THEY HAD ANOTHER ISSUE WITH A SUBARU SIMILAR WITH MY ISSUE, AND THAT DID NOT CORRECT THE PROBLEM WITH MY CAR. HE SUGGESTED I TAKE TO THE DEALERSHIP. COULD NOT DRIVE TO THE CANTON SUBARU TOO FAR SO DROVE IT TO PREMIER SUBARU IN WATERTOWN, CT. THEY HAVE HAD MY CAR SINCE SEPT. 9TH. THEY HAVE SPOKEN WITH SUBARU OF AMERICA TO HELP THEM TRY TO FIGURE OUT THE ISSUE WITH THE ELECTRICAL SHORT, THEY HAVE REPLACED THE 2 DIFFERENT BIG EXPENSIVE PARTS COSTING ME $2, 300 AFTER SUBARU KICKED IN $500 TO HELP DEFRAY THE COST BECAUSE ORIGINAL COST WAS $2950. I PICKED UP CAR LAST NIGHT DROVE IT LESS THAN 3 MILES AND IT JOLTED AGAIN IN THE MIDDLE OF A BUSY ROAD ALMOST CAUSING AN ACCIDENT AND ALL LIGHTS CAME BACK ON. I NOTICED THE SHIFT GEAR LIGHTS WERE NEVER FIXED. DROVE CAR BACK UP TO DEALERSHIP THIS MORNING LET THEM KNOW THAT THE CAR IS NOT FIXED AND ALSO TOLD THEM ABOUT THE GEAR SHIFT LIGHTS WERE NOT FIXED WHICH WAS IN MY ORIGINAL COMPLAINT ABOUT THE CAR, ALSO IN MY FIRST COMPLAINT WAS THAT I HAVE BEEN REPLACING HEADLIGHT BULBS SINCE I BOUGHT THE CAR EVERY 3-6 MONTHS A HEADLIGHT WOULD GO OUT. I HAD THE HEAT ON THIS MORNING AND NOTICED IT WAS SCORCHING HOT ONLY ON 75 DEGREES SHOULD NOT FEEL LIKE A SAUNA. I DON'T KNOW IF THIS HAS EVER HAPPENED TO ANOTHER SUBARU CAR I HAVE NOT BEEN ABLE TO FIND ANY RECALLS ON LINE FOR THIS. NEED YOUR HELP! *TR

WHILE DRIVING MY CAR I RESTED MY LEFT FOOT ON THE "FOOTREST" OF THE DRIVERS SIDE FLOOR AND THE HEEL OF MY SHOE WENT RIGHT THRU THE FLOOR OF MY 2008 SUBARU TRIBECA. I HAD TO TAKE MY FOOT OUT OF THE SHOE TO GET THE SHOE "UNSTUCK". I THANK GOD I WAS NOT DRIVING ON THE EXPRESSWAY AND COULD PULL OVER WHEN IT HAPPENED. WHEN I TOOK THE SHOE OUT I COULD SEE A BLACK WIRE IN THE BACKGROUND AREA. I KNOW THIS IS NOT NORMAL OR SAFE AND I WOULD LIKE TO KNOW IF IT HAS HAPPENED BEFORE AND HOW I CAN GET THIS REPAIRED. *TR

WINDSHIELD CRACKING FOR NO REASON. APPROX 4 CLEAN, THROUGH AND THROUGH, CRACKS NOW. ALL ROUGHLY 8' LONG. NO CHIPS AND/OR ROCK DINGS. WOKE UP TWO MORNINGS AGO, CAR GARAGED, AND THERE WAS A NEW CRACK AFTER IT SAT IDLE IN A GARAGE ALL NIGHT. *TR

#1 THE VIN # IS CORRECT. #2 THE BRAKE TRAVEL IS TO EXCESSIVE FOR PROPER RESPONSE TIME. THIS HAS BEEN NOTED WHEN THE VEHICLE WAS PURCHASED WITH 15000 MILES. LITHER SUBURU IN WHITE BEAR LAKE MN WAS REQUESTED TO CHECK THIS OUT FOR ANOTHER SERVICE MAINTENANCE. THEY WOULD NOT CHECK IT BECAUSE IT WAS NOT UNDER RECALL SUCH AS THE 2011 LEGACY MODEL. SINCE MY WIFE DRIVES THE VEHICLE SHE IS NOT KNOWLEDGEABLE AS TO THE DISTANCE THE FOOT PEDAL SHOULD TRAVEL. I HAVE SPENT YEARS IN AUTOMOTIVE AND HEAVY EQUIPMENT AS A SERVICE ENGINEER SO I FEEL QUALIFIED TO SAY THAT THIS IS A SAFETY DEFICIENCY. I HAD ANOTHER ENGINEER DRIVE IT TO VERIFY MY CONCLUSION. *TR

WHEN ACCELERATING MODERATELY, THE DRIVETRAIN/TRANSMISSION SHUDDERS. THE VEHICLE HESITATES FOR A BRIEF PERIOD OF TIME AND THEN BEGINS TO ACCELERATE. THIS USUALLY OCCURS BETWEEN 20-40 MPH, ESPECIALLY WHEN MOVING IN STOP AND GO TRAFFIC. DEALER HAS NOT BEEN ABLE TO DUPLICATE THE CONDITION AND NO "ERROR CODES" ARE SHOWING IN THE COMPUTER. MY WIFE DOES NOT FEEL CONFIDENT DRIVING THE VEHICLE ANY LONGER AS IT MAKES IT DANGEROUS TO PULL INTO ONCOMING TRAFFIC. APPARENTLY WE ARE NOT THE ONLY PEOPLE TO EXPERIENCE THIS, BUT SUBARU DOES NOT APPEAR TO BE WILLING TO RECTIFY THIS CONDITION. OWNERS OF 2008 AND 2009 TRIBECA'S FREQUENTLY COMPLAIN ABOUT THIS ISSUE, BUT "NOTHING IS WRONG" WHEN THE VEHICLES ARE LOOKED AT BY SUBARU TECHNICIANS. I WONDER IS SUBARU IS HAVING THEIR DEALERS COVER UP THIS ISSUE. *TR

ENGINE STALL OUT / FLASHING ATOIL LIGHT / CHECK ENGINE LIGHT ON / FLASHING VSC LIGHT ON/ FLASHING CRUISE CONTROL LIGHT. - VEHICLE RUNNING ROUGH. THIS IS THE SECOND INCIDENT WITH SIMILAR SYMPTOMS. FIRST OCCURRED 2/23/2009 -(2567 MILES) DX WITH TRANSMISSION SOLENOID PROBLEM. REPAIRED W/DX CODES P1578, P0700 CURRENT INCIDENT AT 24,000 MILES - DEALERSHIP REPORTING DIFFICULTY IN DIAGNOSING PROBLEM. *TR