NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2005 Suzuki Forenza. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
ELECTRICAL PROBLEMS WITH DAY RUNNING LIGHTS. WAS TOLD BY DEALER THAT IT WAS NOT BULBS BUT WOULD BE SAFE - JUST NO DAY RUNNING LIGHTS. THREE DAYS LATER (FIRST TIME RUN WITH HEADLIGHTS ON AFTER BEING AT DEALER) SMELLED ELECTRICAL BURNING. TOOK TO PERSONAL MECHANIC. WIRES ARE MELTED TOGETHER. SINCE TSB ISSUED FEEL THAT I SHOULD BE REIMBURSED FOR THE EXPENSES BY THE MANUFACTURER. *TR
TL*THE CONTACT OWNS A 2005 SUZUKI FARENZA. THE CONTACT STATED THAT ON SEVEN SEPARATE OCCASIONS AFTER DRIVING THE VEHICLE AND THEN ATTEMPTING TO RESTART THE VEHICLE, THE VEHICLE WOULD NOT START. THE VEHICLE HAS BEEN TAKEN TO A DEALER ON SEVEN SEPARATE OCCASIONS. THEY REPLACED THE ALARM, BATTERY, FUSES, RADIO, DAY TIME RUNNING LIGHTS, BATTER, AND IGNITION FUSES. THE CONTACT IS STILL EXPERIENCING THE SAME NON-START PROBLEM WITH THE VEHICLE. THIS LAST TIME THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH BOARD, THEN THE VEHICLE STARTED HESITATING AND LOOSING POWER. THE CURRENT MILEAGE WAS 26,081 AND FAILURE MILEAGE WAS 24,203.
FROM WHAT I UNDERSTAND, THE SUZUKI FORENZA'S AIRBAG SENSOR (I HAVE A 2005 SUZUKI FORENZA) IS UNDER THE CUP HOLDER AND FAULTS OUT EASILY DUE TO CONDENSATION FROM BEVERAGES. MINE JUST WENT OUT FOR THE 3RD TIME IN 2 YEARS. I CONTACTED SUZUKI, AND THEY SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE THE VEHICLE HAS 50,000 MILES AND IS OUT OF THE "BUMPER-TO-BUMPER" WARRANTY PERIOD. MY AIRBAG LIGHT ON THE DASH STAYS ON ALL THE TIME NOW, INDICATING A PROBLEM. AFTER WEB RESEARCH, I FOUND OUT THIS IS VERY COMMON, YET THERE IS NO RECALL. THIS IS OBVIOUSLY SAFETY RELATED. *TR
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE SERVICE ENGINE LIGHT ILLUMINATED FREQUENTLY. THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. THE DEALER COULD NOT FIND ANY FAILURES THE FIRST TIME. TWO WEEKS LATER, THE LIGHT ILLUMINATED AGAIN AND THE VEHICLE JERKED DURING ACCELERATION. THE VEHICLE WAS RETURNED TO THE DEALER SO THE COMPUTER COMPONENT COULD BE UPDATED. ONE WEEK LATER, THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. A FIRE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FAILURE AFTER THE FIRE OCCURRED. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 15,000. UPDATED 01-10-08. *KB
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER SIDE SEAT WENT BACKWARDS. THE CONTACT DROVE TO THE DEALER AND THEY STATED THAT TWO SPRINGS AND ONE ROD FAILED. THE SEATS RAILING SYSTEM FAILED AND NEEDED TO BE REPLACED ALSO. THE DEALER ONLY REPLACED THE TWO SPRINGS BECAUSE THE ROD OR THE RAILING WAS NOT IN STOCK. THE CURRENT AND FAILURE MILEAGES WERE 51,000. THE LEFT FRONT SEAT ADJUST WAS BROKEN. UPDATED 12/12/07
2005 SUZUKI FORENZA. CONSUMER STATES THAT THE HORN IS DIFFICULT TO LOCATE. *MC
I HAVE A 2005 SUZUKI FORENZA. I PURCHASED THE VEHICLE USED. I HAVE NO DAYTIME RUNNING LIGHTS AND I HAVE NO LOW BEAM HEADLIGHTS. I HAVE TO DRIVE WITH MY HIGH BEAMS ON. I HAVE BEEN SEARCHING ONLINE AND HAVE FOUND A SUZUKI FORUM AND IN THE FORUM MANY PEOPLE HAVE INDICATED THAT THIS HEADLIGHT PROBLEM IS A KNOWN PROBLEM. I DO FIND A COMPLAINT HERE WHERE A SINGLE MOM HAS A SIMILAR PROBLEM AND SUZUKI REFUSES TO FIX IT. I CAN'T FIND ANY RECALLS FOR THIS PROBLEM. ISN'T THE MANUFACTURER RESPONSIBLE FOR MANUFACTURER DEFECTS? CAN SOMEONE PLEASE HELP ME?
HAVING TROUBLE WITH MY 2005 SUZUKI FORENZA AND WAS WONDERING IF YOUR SITE COULD ASSIST ME. I TOOK IT BACK FOR NUMEROUS OCCASIONS FOR AIR BAG SENSOR,HEADLIGHT FAILURE,KEY NOT BEING ABLE TO COME OUT OF IGNITION,AND UNABLE TO MOVE GEARSHIFT OUT OF PARK WITHOUT PUTTING A KEY IN CONSOLE GEARSHIFT.DEALERSHIP WANTS TO CHARGE ME FOR LABOR. I AM A SINGLE MOTHER AND I NEED ADVISE ON WHAT I SHOULD DO.THEY DON'T WANT TO LET ME TRADE IT IN WITHOUT $3,000. I THINK ITS WRONG TO DO SOMETHING LIKE TAKING ADVANTAGE OF PEOPLE.I HAVE TO DRIVE 60 MILES TO THE DEALERSHIP AND GAS IS THREE DOLLARS A GALLON.I'M FED UP AND ANY HELP IN THIS MATTER WOULD BE APPRECIATED THANK YOU ANGELA YOUNG
TL*- THE CONTACT OWNS A 2005 SUZUKI FORENZA WITH A CURRENT MILEAGE OF 18,000 MILES. THE CONTACT STATED THAT ONCE THE VEHICLE PASTED THE 15,000 MILE MARK IT HAD DIFFICULTY STARTING IN COLD WEATHER. THE CONTACT STATED THAT WHEN THE TEMPERATURE WAS BELOW 20 DEGREES THE VEHICLE WOULD NOT START. ONCE THE VEHICLE STARTED UNDER THESE COLD CONDITIONS IT WOULD STALL WHILE DRIVING AT ANY SPEED. THE CONTACT HAD THE VEHICLE TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND OUT WHAT HAD BEEN CAUSING THE PROBLEM. *AK
TL* - THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT EXPERIENCED PROBLEMS STARTING THE VEHICLE ON MARCH 23 , 2007. THE VEHICLE STALLED WHILE TRYING TO START IT AND REQUIRED THREE OR MORE ATTEMPTS IN ORDER TO START THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THE PROBLEM WAS FIXED. THE DEALER ORDERED AND REPLACED A SECTION OF THE STEERING COLUMN. ON 4/15/07 WHILE DRIVING AT 65 MPH ON I-95 THE VEHICLE STALLED, WHEN PRESSING THE ACCELERATOR IT WOULD NOT ACCELERATE, THE CONTACT ALSO LOST POWER STEERING AND BRAKE CONTROL. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY AN EXIT RAMP, FORCING THE STEERING WHEEL. THE FAILURE MILEAGE WAS 25,617, AND THE CURRENT MILEAGE WAS 26,643.*AK
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. ON JANUARY 29, 2007 THE INTERIOR OF THE VEHICLE CAUGHT ON FIRE IN THE STEERING COLUMN WHILE SHE TRIED TO START THE VEHICLE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL. THERE WERE NO WARNING INDICATOR LIGHTS ON THE INSTRUMENT PANEL DURING OR PRIOR TO THE FIRE. ALSO, THERE WAS NO PRIOR MAINTENANCE WORKED PERFORMED ON THE VEHICLE. THE CURRENT AND FAILURE MILEGE WERE 32,000. *AK PHONE INTERVIEW UPDATE (8-MAY-2007): THE COMPLAINANT INDICATED THAT THE HIGH BEAMS HEADLIGHTS OFTEN CAME ON INSTEAD OF THE LOW BEAMS.
LOW BEAM HEADLIGHTS WENT OUT. ONLY HIGH BEAMS WORK. ALL FUSES GOOD, REPLACED BULBS, STILL GOOD AND TO THIS DAY STILL UNFIXED. NO SERVICE DEPARTMENT IN JONESBORO ARKANSAS TO TEST ELECTRICAL SYSTEM TO FIND OUT WHY LOW BEAM HEADLIGHTS DO NOT OPERATE. NO RUNNING DAY LIGHTS EITHER. DAY LIGHT SWITCH SAYS ON BUT IS NOT ON. CONTINUING PROBLEM AND DO NOT DRIVE CAR AT NIGHT. *JB EMAIL INTERVIEW UPDATE (MAY 7, 2007):THE DEALER HAD TO TAKE THE DASHBOARD APART AND GET TO THE WIRING BEHIND THE FIREWALL. (THE AREA BEHIND THE GAUGES). THE LOW BEAM WIRING WAS BURNT AS WAS THE PLASTIC HARNESS SUZUKI USED TO KEEP THE WIRES TOGETHER. THE WIRING FOR THE LOW BEAM LIGHTS WAS CUT AND REATTACHED OUTSIDE THE HARNESS. THE MECHANIC HAD TO CALL SUZUKI TECHNICAL SERVICE TO DISCOVER THIS, AS THE DEALER ORDERED A LIGHT SWITCH ASSEMBLY FOR MY CAR. IT WAS REPLACED BUT STILL NO LIGHTS SO THAT WAS NOT THE PROBLEM. THE MECHANIC ALSO STATED SUZUKI KNOWS OF THIS BUT BECAUSE NO DAMAGE HAS BEEN REPORTED THEY DID NOT ISSUE A RECALL OF HARNESS. MY HARNESS WOULD OF CAUGHT THE CAR ON FIRE BECAUSE IT WAS BURNT AND MELTED. THE DEALER WAS VERY HELPFUL BUT DID NOT STATE ON INVOICE THE AREA THEY REALLY FIXED AND CHARGED SUZUKI WITH THE LIGHT ASSEMBLY FIXTURE ONLY. THE LIGHTS WORK FINE NOW BUT I WANDER IF THE OTHER WIRES ATTACHED TO THIS AREA WILL DO THE SAME THING.
DT*: THE CONTACT STATED WHILE TRAVELING 10 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE REAR BRAKES. ON 11/15/06, THE SERVICE DEALER WAS CONTACTED, WHO DETERMINED THAT THE VEHICLE NEEDED TO BE BROUGHT IN FOR INSPECTION. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THE BRAKES WERE WORN DOWN BY THE CONTACT. THE CONTACT EXPRESSED THAT EVEN IF THE PADS WERE WORN DOWN, THE DEALER NEEDED TO CHECK TO SEE IF THE MANUFACTURER OF THE PADS WAS PRODUCING DEFECTIVE BRAKE PADS. THE VEHICLE ONLY HAD 14000 MILES.
DT*: THE CONTACT STATED WHEN THE KEY WAS TURNED IN THE IGNITION, THERE WAS NO ENGINE RESPONSE. THE PROBLEM HAD OCCURRED 3 TIMES. THE VEHICLE WAS NOT TOWED TO THE SERVICE DEALER TWICE FOR SERVICE. ON THE FIRST VISIT, THE ONBOARD COMPUTER WAS RESET. ON THE SECOND VISIT, THE VEHICLE WAS STARTED ON THE FIRST ATTEMPT, SO NOTHING WAS DONE, AS THE PROBLEM COULD NOT BE RECREATED. THE MANUFACTURER WAS NOTIFIED. THE MODEL OF THE VEHICLE WAS A FORENZA. UPDATED 11/3/2006 - *NM
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO PERFORMED DIAGNOSTIC TESTING WHICH WAS CONNECTED TO A SCANNER TO RETRIEVE CODES; B1382, PASS SIDE INJ. AND RESET TO 0 HIGH. THERE WERE UNKNOWN REPAIRS PERFORMED AT THE DEALER HOWEVER, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VEHICLE SHOULD BE TAKEN TO ANOTHER SERVICE DEALERSHIP. THE SECOND DEALER DETERMINED THAT THE DRIVER SIDE AND PASSENGER SIDE RESISTANCE WAS TOO HIGH. THE TERMINALS WERE CLEANED AND THE CABLE TIES UNDER THE SEATS WERE REMOVED. AFTER THE SECOND REPAIR, THE PROBLEM PERSISTED. WHEN THE MANUFACTURER WAS CALLED, THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO ANOTHER SERVICE DEALER. THE THIRD DEALER IMPLEMENTED A TEMPORARY REPAIR REMEDY, WHICH WAS UNKNOWN. AFTER THE THIRD REPAIR, THE AIR BAG REMAINED OFF.
AIR BAG WARNING LIGHT CONTINUES TO STAY LIT. SINCE SEPT. 22, 2006 THREE MORE ATTEMPTS HAS BEEN MADE TO FIX THE ERROR. TODATE, JAN. 1, 2008, DEALER HAS NOT RETURNED MY CALLS.*CN
I TRIED TO RENEW MY TAGS BUT WAS DENIED PENDING VERIFICATION OF COMPLETION OF MANUFACTURERS RECALL. I BOUGHT THIS CAR NEW FROM A DEALER 09/05. I CALLED SUZUKI WITH THE VIN. THEY HAD ALL THE CORRECT INFORMATION ON RECORD BUT I WAS NEVER NOTIFIED OF THIS RECALL WHICH EFFECTS THE SMOG SYSTEM OF MY CAR. THEY TOLD ME ON THE PHONE THERE IS AN "OPEN RECALL" ON MY 2005 SUZUKI FORENZA, RECALL #DG. IT INVOLVES THE FUEL VAPOR VALVES, SO OBVIOUSLY CALIFORNIA WON'T ISSUE ME TAGS UNTIL IT IS FIXED. YOU DON'T EVEN LIST THIS RECALL ON YOUR SITE AND YOU ARE THE REPRESENTATIVES OF THE US GOVERNMENT! WHY DO YOU NOT LIST IT? SUZUKI TOLD ME TO CHECK YOUR SITE TO CONFIRM THE RECALL. I CAN'T TRUST EITHER SUZUKI OR THE NHTSA? PLEASE RESEARCH THIS AND UPDATE YOUR SITE TODAY. *JB
DT*: THE CONTACT STATED THE FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY FOR BOTH FRONT SEATS WHEN INVOLVED IN A COLLISION. WHILE THE VEHICLE WAS TRAVELING 10 MPH, IT WAS STRUCK ON THE FRONT LEFT SIDE. THE ROAD CONDITIONS WERE CLEAR AND DRY. THERE WERE TWO PERSONS INJURED. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, CHEST AND BACK. THE PASSENGER SUSTAINED INJURIES TO THE NECK, KNEE AND STOMACH INJURIES. BOTH WORE SEAT BELTS AND WERE TAKEN TO THE HOSPITAL. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO AN IMPOUND AND PICTURES WERE TAKEN.
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. WHILE DRIVING 5 MPH BEFORE STOPPING AT A TRAFFIC LIGHT WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACTS FOOT REMAINED ON THE BRAKE PEDAL WHEN THE VEHICLE CHANGED GEARS AND SLOWED DOWN. THE FAILURE HAS OCCURRED SEVEN TIMES. THE DEALER WAS CONTACTED AND STATED THAT THEY HAVE NEVER HAD ANY COMPLAINTS ON HER YEAR, MAKE, AND MODEL VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 6000. THE CURRENT MILEAGE WAS 16125. UPDATED 3/4/2010 *CN UPDATED 06/18/10.*JB
DT*: THE CONTACT STATED THE BRAKE LIGHTS ILLUMINATED CONSTANTLY WHILE THE VEHICLE WAS TURNED OFF, AND THE KEY WAS OUT OF THE IGNITION. THERE WAS NO DEPRESSION OF THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A SERVICE DEALER.
WHILE DRIVING THE CAR I NOTICED THE CAR STARTED MAKING A LOUD NOISE. I ASKED THE OPINION OF A MECHANIC WHO STATED THAT THE NOISE WAS COMING FROM THE MOTOR, AND HE WAS MORE LIKELY SURE THAT IT WAS SOMETHING CALLED "LIFTER." THE NEXT DAY I TOOK THE CAR TO THE CAR DEALER AND LEFT THE CAR THERE SO THEY CAN FIND THE PROBLEM. A WHOLE WEEK PASSED BY AND THEY STILL DIDN'T KNOW WHAT WAS WRONG WITH THE CAR. WHEN I FINALLY GOT IN TOUCH WITH THE PARTS DEPARTMENT THEY STATED THAT THEY NEEDED TO BRING A TECHNICIAN TO DIAGNOSE THE PROBLEM. FINALLY AFTER 3 DAYS I STILL DIDN'T RECEIVE A CALL TO INFORM ME WHAT WAS GOING ON I CALLED MYSELF. I CALLED THE SERVICE MANAGER AND HE STATED THAT THE CAR NEEDED A CERTAIN LIQUID TO CLEAN THE MOTOR. ANOTHER WEEK PASSED BY AND I STILL HADN'T RECEIVED A CALL FROM THEM. SO ONCE AGAIN I CALLED THEM, THIS TIME HE STATED THAT THE CAR NEEDED A MOTOR DUE TO LACK OF MAINTENANCE IN OTHER WORDS NO OIL CHANGES. I BROUGHT OUT TO HIS ATTENTION THAT ON MY WINDSHIELD THERE WAS THE STICKER SHOWING THE LAST TIME I CHANGED THE OIL AND WHEN WAS THE NEXT TIME IT NEEDED A OIL CHANGE. I ALSO STATED THAT IN THE LOCKED COMPARTMENT HE SHOULD FIND RECEIPTS OF PAST OIL CHANGES. HE STATED THAT THE MOTOR EXPENSE HAS TO COME OUT OF MY POCKET EVEN THOUGH THE CAR IS UNDER WARRANTY. AT THIS POINT I DON'T KNOW WHAT TO DO, I AM MISSING HOURS OF WORK DUE TO NO TRANSPORTATION, I HAVE TO WALK AND CATCH THE BUS WHEN I HAVE NO NEED BEING THAT MY CAR IS UNDER WARRANTY AND THE PROBLEM IT HAS SHOULD BE COVERED. I FEEL I AM NOT TREATED FAIR. I HAVE HEARD ABOUT MANY SIMILAR PROBLEMS REGARDING THIS VEHICLE FROM OTHER CUSTOMERS. THEY TOO HAVE BEEN LIED TO AND NOT HELPED WHAT SO EVER. *JB
DT*: THE CONTACT STATED, WHILE PULLING OFF THE ROAD TO PARK, THE VEHICLE DRIFTED UP TO THE CURB AT 1 MPH. OR LESS. WHEN THE FRONT LEFT TIRE MADE CONTACT WITH THE CURB, THE SIDEWALL OF THE TIRE BLEW OUT. THE SERVICE DEALER REFERRED THE CONTACT TO THE VEHICLE MANUFACTURER, WHO REFERRED THE CONTACT TO THE TIRE MANUFACTURER, STATING IT WAS A WARRANTY ISSUE. THE CONTACT IS WAITING TO HEAR BACK FROM THE TIRE MANUFACTURER.
DT*: THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE PROBLEM IS DUE TO WIRE MOVEMENT EACH TIME THE DRIVER SEAT IS ADJUSTED.
THE CLOCK SPRING IN THE STEERING COLUMN OF MY VEHICLE MAKES A TERRIBLE SOUND WHEN IT IS TURNED AT LOW SPEEDS. I BROUGHT IT IN FOR REPAIR UNDER THE WARRANTY AND SUZUKI REPLACED IT. THE REPLACED PART CONTINUED TO MAKE THE SAME SOUND SO I BROUGHT IT IN AGAIN. THE DEALERSHIP STATED THAT SUZUKI WOULD NOT AUTHORIZE A NEW PART, ONLY THAT THEY NEEDED TO "LUBE THE HELL OUT OF IT." THE LUBING HAS NOT FIXED THE PROBLEM. THIS IS AN ISSUE THAT SUZUKI WILL NOT, OR CANNOT FIX. IT IS A SUB-PAR PRODUCT THAT NEEDS A REPAIR, NOT A BAND-AIDE. *NM
DT*: THE CONTACT STATED THAT THE AIRBAG LIGHT WAS ILLUMINATED. THE DEALER DETERMINED THAT THE AIRBAG WILL NOT DEPLOY, HOWEVER THEY ARE NOT ABLE TO REPAIR THE AIRBAG PROBLEM.
DT*: THE CONTACT STATED THE AIR BAG LIGHT REMAINS ILLUMINATED. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALERSHIP THREE TIMES. TODAY WILL BE THE FOURTH TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP. EVERY TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP, THE LIGHT IS RESET, BUT THE LIGHT CONTINUES TO ILLUMINATE. THE CONTACT IS CONCERNED THE AIR BAGS ARE NOT WORKING PROPERLY.
I GOT MY CAR IN FEBRUARY 2006, AND A FEW MONTHS LATER AFTER THE CAR IS STILL ONLY A YEAR OLD, THE AIRBAG LIGHT CAME ON. IT HAS NOT TURNED OFF SINCE. I HAVE BEEN TO THE DEALER FOUR SEPARATE TIMES, THREE OF THOSE TIMES HAVING DIAGNOSTICS RUN. THE FIRST TWO TIMES THEY COULD NOT TELL ME ANYTHING AT ALL AS TO THE PROBLEM, THEY HAD NO IDEA. THE THIRD TIME I WAS TOLD THAT I WOULD NEED TO PAY FOR A MORE IN-DEPTH DIAGNOSTIC TO DETERMINE IF THE PROBLEM WAS IN THE WIRING, THE COMPUTER SYSTEM, OR THE ACTUAL AIRBAG. I REFUSED TO PAY FOR THIS BECAUSE MY VEHICLE IS UNDER WARRANTY AND OBVIOUSLY THIS IS OF NO FAULT OF MY OWN AS THE VEHICLE HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. THEY TOLD ME THIS PROBLEM WASN'T COVERED UNDER WARRANTY, BUT THE WAY I SEE IT, IT IS. THIS IS A MANUFACTURER'S DEFECT, WHICH IS OBVIOUSLY BEING EXPERIENCED BY MANY OTHER PARTIES. THE FOURTH TIME I TOOK MY VEHICLE IN, THE DEALER'S BODY SHOP HAD A DIFFERENT MANAGER. HE UNDERSTOOD THAT THIS COULD BE COVERED UNDER WARRANTY AND PROMISED TO CALL ME THE NEXT DAY. HE NEVER CALLED. I CALLED HIM A FEW DAYS LATER, THE RECEPTIONIST SAID HE WASN'T IN AND HE WOULD GET BACK TO ME. HE NEVER DID. STILL HAVEN'T HEARD ANYTHING FROM THEM. *TR
1. I PURCHASED A 2005 SUZUKI FORENZA ON MAY 18, 2005. FROM THE FIRST MONTH OF OWNING THE CAR THE PASSENGER BACK WHEEL HAD BEEN TREMBLING. I PAID OVER $600 REPLACING TIRES AND NAPLETON SUZUKI COULD NEVER FIND WHAT WAS WRONG. 2. ON MAY 5, 2006, I WAS DRIVING MY CAR AND THE PASSENGER BACK WHEEL BROKE, AND THE STRUT, AXEL, AND BARRING BROKE. I HAD TO PAY $1033.00 OUT OF POCKET EXPENSES BECAUSE SUZUKI WOULD NOT COVER WHAT HAPPENED UNDER MY WARRANTY THAT I PAID $2500 WHEN PURCHASING THE CAR. MY CAR WAS IN NO ACCIDENT AND SUZUKI WOULD NOT HEAR ME OUT. 3. NOTHING HAS BEEN DONE TO FIX MY PROBLEM, SUZUKI SENT ME QUESTIONNAIRE TO COMPLETE AND THAT WAS IT. *NM
MY COMPLAINT ABOUT MY SUZUKI,FORENZA IS THAT I HAVE TAKEN IT TO THE DEALERSHIP AT LEAST TWICE FOR A SENSOR PROBLEM. MY SENSOR FOR MY DAY TIME LIGHTS CONSTANTLY GOES OUT AND COMES ON WHENEVER IT WANTS. THE SECOND TIME I TOOK IT TO THE DEALERSHIP THEY SAID THEY PUT ON A NEW ONE BUT EVEN NOW IT CONSTANTLY GOES OUT THEN BACK ON AGAIN; I CANNOT TAKE IT BACK TO HAVE IT LOOKED AT BECAUSE THEY SAY MY WARRANTY IS OVER; ALSO MY LOW BEAM HEADLIGHTS NO LONGER WORK BECAUSE OF A WIRING PROBLEM THE EXISTS. SOMEONE LOOKED AT THE PROBLEM AND SAID IT WAS A WIRE THAT LAYS AGAINST A PART OF THE ENGINE THAT GOES TO THE LOW BEAM LIGHTS AND IT BURNED OUT. ONE DAY I NOTICE SMOKE COMING FROM THE ENGINE AND I THOUGHT IT NEEDED OIL. THE NEXT DAY I HAD NO LOW BEAM LIGHTS TO USE. I CAN ONLY USE MY HIGH BEAM NOW BECAUSE THE DEALER SAID MY WARRANTY RAN OUT. THIS CAR IS ONLY 2 YEARS OLD AND I BOUGHT IT WITH ONLY 5 MILES ON IT. THOSE WIRING SHOULD NOT BE DEFECTIVE AS OF YET. I FOUND OUT FROM A CO-WORKER WHO HAS A FORENZA IS HAVING THE SAME PROBLEM; HE CANNOT USE HIS LOW BEAM LIGHTS ANYMORE AND HIS WARRANTY IS OVER; HE HAS TO USE HIS HIGH BEAM ALSO. PHONE INTERVIEW UPDATE (8-MAY-07): THE COMPLAINANT INDICATED THAT SOMETIMES EVEN THE HIGH BEAMS DO NOT WORK NOW.
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA WAGON. THE AIRBAG LIGHT ILLUMINATED INTERMITTENTLY. ON 6 OCCASION, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, HE LATER STATED THAT IT WAS RELATED TO A WIRING MALFUNCTION. THE FAILURE MILEAGE WAS 20,000, AND THE CURRENT MILEAGE WAS 43,000. *AK UPDATED 05/21/2007. *JB
I BOUGHT A SUZUKI FORENZA 2005 FOR MY MOTHER LAST AUGUST. SHE DROVE THIS CAR FOR 5 MONTHS AND SHE DIDN'T HAVE A SINGLE PROBLEM. IN JANUARY SHE WAS APPROACHING A RED LIGHT AT THE INTERSECTION AND HER CAR WOULD NOT STOP. SHE DROVE THROUGH THE RED LIGHT BUT IT WAS EARLY IN THE MORNING AND THERE WERE NO OTHER CARS ON THE ROAD. SLOWLY HER CAR STOPPED. 2 WEEKS PASSED AND SHE HAD THE SAME PROBLEM. ABOUT A MONTH PASSED, SHE WAS APPROACHING THE RED LIGHT AND HER CAR WOULD NOT STOP. SHE CALLED ME. SHE WAS CRYING AND SHE TOLD ME SHE WAS AFRAID TO DRIVE THIS CAR. I CALLED GOOD YEAR IN CT AND ASKED THEM TO CHECK THE BRAKES. AT THE GOOD YEAR THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. ON APRIL 1, SHE WAS DRIVING TO HER SCHOOL AND HER CAR WOULD NOT STOP AGAIN. WE TOOK CAR TO SUZUKI GARAGE IN NORWICH, CT. I SPOKE WITH THEIR REPRESENTATIVE ALMOST EVERY DAY FOR A WEEK. THEY TOLD ME THAT THEY TOOK A CAR FOR A TEST DRIVE SEVERAL TIMES AND BRAKES WORKED NORMALLY. THEY TOLD ME THAT THE NEXT TIME SHE IS GOING TO HAVE THIS PROBLEM BRING THIS CAR TO THEM. I CALLED THEIR CORPORATE NUMBER. I SPOKE WITH THE REPRESENTATIVE FIRST AND THEN I SPOKE WITH THEIR SUPERVISOR MARY SMITH. SHE TOLD ME IF THE SUZUKI MECHANIC CLEARED A VEHICLE THEN THERE IS NOTHING THEY CAN DO. MY MOTHER PICKED HER VEHICLE ON APRIL 8. ON APRIL 13, I MY MOTHER CALLED. SHE HAD AN ACCIDENT. I SPOKE TO TALK TO THE POLICE OFFICER. I WAS TRYING TO TELL POLICE OFFICER THAT THIS CAR HAS PROBLEM WITH THE BRAKES. HE TOLD ME THAT HE SAW A RECEIPT FROM SUZUKI THAT THE BRAKES WORKED GREAT. I TOLD HIM THAT THIS INCIDENT HAPPENED 5 TIMES IN 2.5 MONTHS. THIS CAR IS ONLY 8 MONTHS OLD AND MY MOTHER IS AFRAID TO DRIVE IT. I FEEL THAT SUZUKI FAILED TO HELP ME. *NM
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER NUMEROUS TIMES. THE DEALER REPLACED THE TRANSMISSION AND A SENSOR IN THE ENGINE; HOWEVER THE PROBLEM REMAINS.
I PURCHASED A NEW 2005 SUZUKI FORENZA AUGUST 25, 2005. THE VEHICLE WAS DECEPTIVELY PRESENTED AS HAVING A "MAINTENANCE-FREE TIMING CHAIN" PRIOR TO PURCHASE. ALL RECOMMENDED MAINTENANCE HAS BEEN PERFORMED BY THE SELLING DEALER. THE VEHICLE HAD 9759 MILES AT THE MOST RECENT MAINTENANCE INTERVAL. LESS THAN 20 MILES LATER, WHEN PROCEEDING FORWARD FROM A REDLIGHT, ASCENDING A BRIDGE, FOR NO APARENT REASON WHATSOEVER, THE ENGINE FAILED ALONG WITH ALL POWER ASSISTED ACCESSORIES INCLUDING STEERING AND BRAKES. THE VEHICLE BEGAN TO ROLL BACKWARDS INTO ONCOMING AND MERGING TRAFFIC TO THE REAR. QUICK THINKING TO USE THE EMERGENCY BRAKE AND BRUTE STRENGTH TO STEER AVIODED A CERTAIN MULTIPLE CAR ACCIDENT. HAD MY WIFE BEEN DRIVING, THE ACCIDENT WOULD NOT HAVE BEEN AVOIDED. THE DEALER DID NOT IMMEDIATELY KNOW THE CAUSE OF THE FAILURE, BUT SAID THEY WOULD CALL AS SOON AS THEY KNEW SOMETHING. I CALLED THE FOLLOWING DAY AND WAS TOLD THAT THEY CONTACTED SUZUKI TECHNICAL SUPPORT. TECHNICAL SUPPORT TOLD THE DEALER TO ORDER SEVERAL PARTS INCLUDING A WATER PUMP AND HEAD ASSEMBLY. THE DEALER WAS INFORMED THAT SOME WATER PUMPS HAD THE PULLEY INSTALLED BACKWARDS ALLOWING THE TIMING BELT TO SKIP OVER THE COGS CAUSING EXTENSIVE ENGINE DAMAGE. THE DEALER WANTED TO KNOW IF THIS WAS A COMMON FAILURE, BUT TECHNICAL SUPPORT DENIED IT. HOW THEN, DID THEY KNOW EXACTLY WHICH PARTS TO RECOMMEND TO REPAIR THE ENGINE? THE DEALER SHOWED ME THE BROKEN RETAINING RING FROM THE WATER PUMP, BUT HAS YET TO DISASSEMBLE THE ENGINE FURTHER BECAUSE THEY ARE WAITING ON THE PARTS. THE VEHICLE HAS NOT BEEN REPAIRED YET. I NO LONGER HAVE CONFIDENCE IN THE VEHICLE EITHER WAY. I DO NOT BELIEVE IT IS SAFE TO TRAVEL AMERICAN HIGHWAYS WITH THIS VEHICLE. *NM
WE'VE TAKEN OUR CAR IN AT LEAST 3 TIMES BEGINNING IN FEB 2006 BECAUSE THE AIR BAG LIGHT STAYS ON. WHEN WE TAKE IT IN, THE RESET SOMETHING AND THE LIGHT GOES OFF FOR A COUPLE MONTHS THEN COMES BACK ON. NOW WE'RE OUT OF WARRANTY AND THEY WANT TO CHARGE US TO FIX IT. *JB
THIS IS A ROUGH DRAFT OF THE LETTER I WILL BE SENDING TO SUZUKI: I BOUGHT MY SUZUKI FORENZA IN FEBRUARY OF 2005. I HAVE TAKEN MY CAR THREE TIMES TO SUZUKI OF WEST BROWARD FOR AN OIL LEAK. THE FIRST TIME THEY TOLD ME THAT I HAD AN AFTERMARKET OIL FILTER (FROM MEINEKE). I HAD MY DOUBTS THAT THIS WAS THE PROBLEM. I AUTHORIZED THAT THEY CHANGE THE OIL FILTER. WHEN I BROUGHT MY CAR HOME IT WAS STILL LEAKING. I WAS CHARGED $28.04 FOR THE SERVICE THAT DIDN'T SOLVE THE PROBLEM. I BROUGHT THE CAR BACK AND IT WAS DIAGNOSED AS HAVING A POROUS OIL PAN. I WAS NOT REFUNDED (NOR OFFERED TO BE REFUNDED) MY $28.04 FOR THE OIL CHANGE AND FILTER CHANGE. THE PARTS WERE NOT IN STOCK AND I WAS TOLD THAT THEY WOULD ARRIVE THE SAME WEEK. THEY ARRIVED THE FOLLOWING TUESDAY AFTERNOON. THE OIL PAN WAS REPLACED. THE CAR WAS STILL LEAKING OIL. I TOOK IT A THIRD TIME AND THEY COULD NOT DETERMINE THE CAUSE. THEY SAID THERE WAS A RECALL ON THE VEHICLE. BESIDES THE OIL LEAK, THE POWER STEERING HAS BEEN MAKING A HUMMING SOUND WHEN I WOULD TURN THE STEERING WHEEL. THIS PROBLEM I TOOK TO BILL SEIDLES SUZUKI IN MIAMI. I WAS TOLD THAT THE RACK AND PINION WAS DIRTY. THIS SEEMED TO WORK FOR SOME TIME BUT NOW THERE IS STILL A LOWER HUM. BEFORE THESE TWO SETBACKS, THERE WERE MINOR PROBLEMS THAT AROSE AFTER THE 36,000 MILE BUMPER-TO-BUMPER WARRANTY WAS EXPIRED. A BULB WENT OUT IN THE DASH AND THE FOG-LIGHT BULBS WOULD CONTINUOUSLY BURN OUT. I BELIEVE THIS IS A GROUNDING PROBLEM IN THE CAR THAT PRODUCES INTERFERENCE ON THE RADIO DIRECTLY RELATED TO MY ACCELERATION OF THE CAR. AFTER THE FIRST YEAR OF OWNING THIS CAR, IT HAS BEEN PROBLEM AFTER PROBLEM. I HAVE NOTICED THAT THE SERVICE CENTERS FOR SUZUKI IN SOUTH FLORIDA ARE OF THE POOREST QUALITY. THERE IS NO ATTENTION AND IT SEEMS THAT PARTS ARE NEVER AVAILABLE AT THE FACILITIES FOR REPAIRS. I AM EXTREMELY DISAPPOINTED WITH THE PERFORMANCE OF SUZUKI AND THE CUSTOMER SERVICE OF THE COMPANY.
HAVE A 2005 SUZUKI FORENZA. BOUGHT IT JUNE OF 2005. FOR THE TIME THAT I HAD THE CAR IT HAD LITTLE PROBLEMS AT TIMES. BOUGHT THE CAR WITH 5 MILES ON IT. SUZUKI DEALERSHIPS ONLY LOOK AT YOUR CAR BY APPOINTMENT ONLY AND WHEN THEY DO LOOK AT IT THEY CLAIM NOTHING WAS FOUND. THE CAR HESITATES AND DOWNSHIFTS HARD AT TIMES. IN THE MORNING THE CAR HAS HARD STARTS WHEN COLD. THE EXHAUST MAKES NOISE AND TRANSMISSION DOES TOO. THE CLAIMS ARE THAT IT IS A CHARACTERISTIC OF THAT CAR AND NORMAL. RECENTLY I ALMOST GOT HIT BY A TRUCK AT AN INTERSECTION BECAUSE THE CAR STALLED WHILE TRYING TO CROSS THE INTERSECTION FROM A STOP SIGN. THE GAS PEDAL HAD TO BE PRESSED TO THE FLOOR TO MOVE AND IT DID IT SLOWLY. FROM A STOP THE ENGINE WOULD REV BUT THE CAR WOULD NOT MOVE. ALSO AIRBAG LIGHT DOES NOT WORK PROPERLY. SUZUKI MAKES IT HARD TO HAVE YOUR CAR SERVICE AND CLAIM WARRANTY WORK. THAT INCLUDES ROADSIDE ASSISTANCE TOO. WHEN CAR WAS DELIVERED BACK TO ME AFTER I DROPPED IT OFF THEY CLAIM THAT NOTHING WAS FOUND. MAYBE IT WAS THE GAS CAP THEY SAID. THE PROBLEM HAPPENS TOO MUCH TOO BE A LOOSE GAS CAP. I HAD TO GET UPSET FOR THEM TO LOOK AT MY CAR. MANY PROBLEMS FOR A NEW CAR. *JB
PURCHASED THIS VEHICLE ONE MONTH PRIOR TO PROBLEM. THE AUTOMATIC TRANSMISSION CONSTANTLY HUNTS FOR GEARS, SHIFTING ABRUPTLY AND SHARPLY WITHOUT PROVOCATION. AT 2,950 MILES, THE 'CHECK ENGINE' LIGHT CAME ON AND ENGINE BEGAN TO GROAN. WHEN PROCEEDING FROM A STOP, THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT MOVE AS IF TRANSMISSION WAS NOT ENGAGED. AFTER A SHORT PERIOD, VEHICLE WOULD JERK VIOLENTLY AND TRANSMISSION WOULD ENGAGE, BUT CONSTANTLY SHIFT EARLY OR LATE AND HUNT BETWEEN GEARS. TOOK VEHICLE TO DEALER TO SOLVE PROBLEM. WAS INFORMED THAT THE 'CHECK ENGINE' WAS DEFINITELY ON AND THAT A TRANSMISSION FLUSH WAS PERFORMED TO SOLVE THE PROBLEM, AS PER A "RECALL" ON 2005 FORENZA TRANSMISSIONS. TRANSMISSION DOES SHIFT SMOOTHER NOW, BUT STILL HAS JERKY MOMENTS. *JB
SUZUKI AUTOMOTIVE OF CERRITOS AND SANTA ANA HAVE FAILED TO TIMELY REPAIR AND/OR INSTALL DAMAGED/DEFECTIVE PARTS ON MY 2005 FORENZA. DEFECTIVE/DAMAGED PARTS INCLUDE INTERIOR DOOR HANDLES, AIR BAG HARNESS/WIRING, AC KNOBS, STEREO BUTTONS ATTACHED TO STEERING WHEEL. FURTHER, SUZUKI HAS FAILED TO PROPERLY CORRESPOND WITH ME CONCERNING THESE ISSUES. MOST CONTACTS WERE INITIATED BY ME. *JB
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AUTOMATICALLY LOCKS WHEN THE VEHICLE WAS PLACED IN DRIVE. THE CONTACT MENTIONED THAT THERE WAS NO BUTTONS TO UNLOCK THE DOORS FROM THE INSIDE. AS A RESULT, THE CONTACT STATED THAT THEY WERE STUCK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 130,000.
DT: THE CONTACT STATED THE AIR BAG LIGHT WAS ON ALL OF THE TIME. IT CAME ON THE 29 AUGUST 2005. WAS NOT SURE IF THE AIR BAG WORKED. THE CONTACT TOOK VEHICLE TO DEALER ABOUT TWO WEEKS AGO AND ALSO ON THE 9-24-2005. THEY TOLD HIM THEY HAVE TO REPLACE THE PARTS, AND THAT THEY HAVE ORDERED THE PARTS. HE FELT LIKE THEY WERE TAKING TOO MUCH TIME TO FIX THE VEHICLE. THEY TOLD HIM IT WOULD BE TWO WEEKS FROM 9-24-05. HE WAS CONCERNED ABOUT THE SAFETY OF HIS FAMILY, AND THAT WAS WHY HE WANTED TO FILE A COMPLAINT. *AK
TRANSMISION COMPUTER FAIL TO WORK PROPERLY AT A MOUTAIN. CARS TEMP. WENT HIGH. VEHICLE WAS STUCK IN 4 GEAR. *NM
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE CONTACT STATED THAT THE HEAD LIGHT, BRAKE LIGHTS AND THE TURNING SIGNALS WERE MALFUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO ONLY REPLACED THE LIGHT BULBS. THE MOST RECENT FAILURE WAS DIAGNOSED AS THE WIRING HARNESS BEING DEFECTIVE AND NEEDING TO BE REPLACES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 2,500 AND CURRENT MILEAGE WAS 120,000.
EVER SINCE I BOUGHT MY 2005 SUZUKI FORENZA WAGON, I HAVE HAD PROBLEMS WITH IT STARTING. I WOULD TURN THE KEY AND THE ENGINE WOULD SOUND LIKE IT WAS GOING TO START, BUT I WOULD THEN HAVE TO TURN THE ALL THE WAY TO THE OFF POSITION TO RESTART AND THEN IT WOULD FINALLY TURN OVER. I HAVE BROUGHT MY CAR IN THREE DIFFERENT TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAY NOTHING IS WRONG WITH IT. OBVIOUSLY THERE IS. THEY TRY TO SAY IT IS FROM THE COLD OR SOMETHING ELSE AND THEY CLAIM THEY "HAVE DONE ALL THEY CAN DO AND THAT NOTHING IS WRONG WITH IT." IT HAS HAD THIS PROBLEM IN SUMMER, FALL, WINTER, AND SPRING. IT EVEN HAPPENED IN AZ IN SEPTEMBER WHEN IT WAS 110 DEGREES. MY WARRANTY IS UP IN JUNE AND I NEED TO HAVE THIS CORRECTED BEFORE THEN. I ALSO MAINTAIN MY CAR VERY WELL, SO THAT ISN'T THE PROBLEM EITHER. *TR
DT: THE AIRBAG SENSOR FOR THE PASSENGER AIR BAG WAS NOT WORKING PROPERLY. ACCORDING TO THE HANDBOOK, ANY CHILD UNDER 54 POUNDS THE AIR BAG SENSOR LIGHT SHOULD COME ON. YESTERDAY THE CHILD WAS SEATING IN THE FRONT PASSENGER SEAT AND THE LIGHT DID NOT COME ON, AND TODAY THE LIGHT CAME ON WHICH SHOWED THAT THE AIR BAG WAS OFF. HAS NOT BEEN TO THE DEALER FOR REPAIRS. HAS BEEN TO DEALER FOR A BRAKE PROBLEM IN THE PAST, CONSUMER WAS VAGUE AS TO WHAT EXACTLY WAS WRONG OTHER THAN THE BRAKE TRAIN, AND THERE WAS A CD WEDGED UNDER THE AIR BAG COMPARTMENT ON THE PASSENGER SIDE. HAS NOT CONTACTED SUZUKI AT THIS TIME.
HI, I RECENTLY PURCHASED A 2005 SUZUKI FORENZA I HAD THE CAR FOR A MONTH 2 WEEKS AND ALREADY THE CAR HAS BEEN IN THE SHOP TWICE. FIRST TIME THE CAR BROKE DOWN IN THE MIDDLE OF TRAFFIC I HAD TO GET OUT AND PUSH IT TO THE CURB AND THIS JUST SHOULDN'T BE HAPPENING SO SOON. *JB
DT: THE CONTACT STATED WHILE DRIVING THE BRAKES FAILED AND THE CHECK ENGINE LIGHT CAME ON. THE ROAD CONDITIONS WERE DRY, AND BRAKE FAILURE OCCURRED UNDER NORMAL BRAKING AND AT NORMAL TO LOW SPEEDS. HE CONTACTED THE DEALERSHIP, WHO CLAIMED THE BRAKE SWITCH MALFUNCTIONED, CAUSING THE CHECK ENGINE LIGHT TO COME ON. ALSO, CONTACTED THE MANUFACTURER. THEY TOLD HIM TO CONTACT THE DEALERSHIP. NO REPAIRS HAVE BEEN MADE. *AK UPDATED 1/11/2006 - *NM
DT: 2005 SUZUKIE FORENZA WAGON. WHILE ON A TRIP TO VIRIGINA IT WAS RAINING AND WINDSHIELD WIPERS ONLY WORKED ON THEIR MINIMUM SPEED, AND THEIR MAXIMUM SPEED WAS NOT FAST ENOUGH TO BE EFFICIENT. TOOK VEHICLE TO THE DEALER, AND THEY COMPARED THE MAXIMUM WIPER SPEED OF TWO VEHICLES AND THEY WERE BOTH THE SAME. THE SALESMAN AGREED THAT THE SPEED WOULD NOT BE EFFICIENT FOR THE WINTERS. CALLED THE MANUFACTURER, AND THEY SAID TO GO BACK TO THE DEALER . CONTACTED THE DEALER, AND THEY COULD NOT DO ANYTHING ELSE. THE CONSUMER FILE A COMPLAINT TO LET EVERYONE KNOW THAT THIS WAS A SERIOUS SAFETY ISSUE. *AK *NM
DT: CALLER HAS A 2005 SUZUKI FORENZA. CAR JERKS WITHOUT WARNING BECAUSE THE ADAPTIVE TRANSMISSION LEARNING SOFTWARE IN THE COMPUTE IS DEFECTIVE. CALLER SAYS THE ADAPTIVE TRANSMISSION SHIFTING IS AFFECTED BY THE COMPUTER PROBLEM, AND THE CAR HUNTS BETWEEN GEARS, AND THAT IS WHY IT JERKS. CALLER IS CONCERNED ABOUT HIS FAMILY BEING IN THIS CAR. DEALER SAID THEY HAVE NO FIX AT THIS TIME, DEALER WILL CONTACT THE MANUFACTURER. CALLER DID E-MAIL MANUFACTURER AND IS WAITING FOR A RESPONSE. *AK *NM
THE PASSENGER SIDE AIR BAG IS OFF LIGHT IS ILLUMINATED EVEN IF PASSENGER WEIGHING OVER 100 POUNDS IS SEATED IN FRONT PASSENGER SEAT. SENSOR WILL RESET IF PASSENGER GETS OUT AND CAR IS RESTARTED. DEALER STATES THAT THERE IS NOTHING WRONG AND REFUSES TO FIX SEAT SENSOR.
DRIVER'S SEATBELT COMES UNSECURED BY ITSELF--HAS HAPPENED TWICE. HAVE ONLY HAD VEHICLE ABOUT TWO MONTHS. PURCHASED BRAND NEW.
NHTSA source checks for this vehicle year
Checks are recorded separately for each dataset, not for the whole page. Dates use UTC. A missing check date does not mean no records exist.
Vehicle import recorded: Oct 8, 2026. This is the stored import date, not confirmation that every source was successfully refreshed.