2010 Suzuki Kizashi Complaint Log

I have received multiple recall notifications for problems with air bag on the passenger side, and a fuel tank that Suzuki says may crack. It would be great to have these things taken care of, but the repair providers that Suzuki has authorized are both 3 HOURS away! That means 6 hours total driving time, which is quite unreasonable. Does the NHTSA have any authority to either 1) get Suzuki to authorize a shop a reasonable distance from me, or, 2) have Suzuki reimburse me for recall repairs done at a local facility? I have called Suzuki myself, but they are extremely unhelpful. They made their money when they sold the car, and seem to be extremely unwilling to promote any lasting good will.

The vehicle goes in the limp mode while accelerating uphill. At one occasion it went into the limp mode and stalled, very unsafe for highway. Turing it off and restarting needed. The transmission has issues that hasn't been addressed by the manufacturer.

The contact owns a 2010 Suzuki Kizashi. The contact had received a recall letter regarding the front passenger’s air bag seat sensor. The contact stated that she was not aware of warning lights only a short beeping sound when any weight was placed on the seat. The contact took the vehicle to the local dealer, where it was diagnosed and the seat cushion sensor was replaced. The contact later received another recall letter stating that the seat cushion sensor had to be replaced with a newer sensor. The vehicle was not repaired because the dealer did not have the part. The dealer informed the contact that the manufacturer had not responded to a request for a parts update. The manufacturer had been informed of the failure but could not provide a timeline on parts availability. The failure mileage was approximately 52,000.

TRANSMISSION CONTROL MODULE (TCM) FOR THE CVT, THE TCM MAY DETECT AN ABNORMALITY IN THE CVT PULLEY RATIO UNDER AS A RESULT OF THE UNUSUAL MOVEMENT OF THE STEPPER MOTOR. THE MALFUNCTION INDICATOR LIGHT (MIL) MAY ILLUMINATE AND THE CVT COULD GO INTO A FAIL SAFE MODE RESULTING IN THE VEHICLE LOSING ACCELERATION. CONTACTED THE SUZUKI CORPORATION AND THEY STATE MY VIN IS NOT SHOWING THIS RECALL HOWEVER, THE VEHICLE IS DOING THE EXACT SAME THING. RECALL NOTICE HAS BEEN OUT FOR THIS EXACT YEAR, MAKE AND MODEL OF THIS VEHICLE, BUT DENIES THAT IT'S FOR THIS VEHICLE. WHILE DRIVING ON THE HIGHWAY THIS VEHICLE WENT INTO LIKE A SAFETY TYPE MODE AND WOULD NOT ACCELERATE, AND THE VEHICLE WILL NOT EXIT THE FAIL SAFE MODE AND NEEDS DEALERSHIP ATTENTION. I ALMOST DIED ON THE HIGHWAY FROM THIS ISSUE. *TR

THE CAR HAS LOW MILEAGE. FIRST THE AIR CONDITIONING SYSTEM WENT OUT. WE CALLED SUZUKI TO SEE IF THERE WAS A RECALL, THEY SAID NO. WE HAD TO SEARCH FOR A PART AND FINALLY HAD IT REPLACED AT GREAT COST. NOW A FEW MONTHS LATTER THIS HAPPENS. THE PASSANGER AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 WEEKS. CALLED TOYOTA DEALER. HE SAID IT IS PROBABLY JUST A BAD MSG, HAPPENS IN HAWAII ALL THE TIME, SO WE CONTINUED DRIVING IT. WHILE DRIVING THE CAR ON JAN 6, ON THE OTHER SIDE OF THE ISLAND OF HAWAII, AS WE TURNED LEFT ONTO THE MAIN HIGHWAY HEAR OCEANVIEW, ALL THE DASH LIGHTS CAME ON. THE CAR LOST POWER STEERING BUT WE WERE ABLE TO GET IT TO A SAFE PLACE. WE COULD NOT SHUT THE ENGINE OFF UNTIL ABOUT 30 MINUTES LATER. WE HAD THE CAR TOWED TO THE DEALER. WHILE THEY WERE TESTING THE CAR, IT STOPPED IN THE MIDDLE OF TESTING AND THEY COULDN'T RESTART IT. IT HAD 12 - 15 CODES THAT THEY HAD TO CLEAR. THE AIR BAG LIGHT CAME BACK AND COULD NOT BE CLEARED. NOW ONE WEEK LATER THE CAR IS STILL NOT FIXED AS THERE ARE NO "AIR BAG CONTROL MODULES" AVAILABLE IN HAWAII. IT WILL TAKE 2-4 WEEKS TO GET ONE. WE ARE HAVING TO PAY FOR A RENTAL CAR. WE ONLY HAVE 37,000 MILES!

ON JULY 10,2019 PULLED OUT OF A RED LIGHT MAKING RIGHT TURN STEERING WHEEL BECAME HARD TO TURN PULLED OVER TURN ENGINE OFF WAITED 5 OR 10 MINUTES TURNED ENGINE BACK ON STEERING WAS NORMAL, SAME THING HAPPENED NEXT DAY UNDER LOW SPEED CONDITIONS TURNED ENGINE OFF STEERING BECAME NORMAL AGAIN. DID NOT HAVE ANOTHER STEERING PROBLEM UNTIL SEPTEMBER 5, 2019 TRAVELING ON INTERSTATE HIGHWAY 60 MPH STEERING WHEEL BECAME HARD TO TURN, PULLED OVER TURNED ENGINE OFF WAITED 5 OR 10 MINUTES THIS TIME STEERING CONTINUED TO BE HARD TO TURN TOOK CAR TO DEALERSHIP WAITING FOR A DIAGNOSIS.

CAR HAS BEGUN LURCHING AND RPM GAUGE FLUCTUATING AT HIGHWAY SPEEDS (ABOVE 60 MPH). TRANSMISSION FLUID WAS REPLACED AT 80K MILES BY SUZUKI DEALER, NOW AT 88K MILES AND HAVING ISSUE. THIS IS NOT SAFE ON THE HIGHWAY!

CONSTANT SMELL OF GAS AND THEN COMPUTER ISSUED CODE P0456. DEALER FOUND A DANGEROUS SITUATION WHERE THE FUEL FILL PIPE AND ATTACHED VENT PIPE WAS RUSTING BADLY. SMALL RUST HOLES WERE IN THE VENT PIPE. THIS WAS CAUSING THE P0456 CODE AND ALSO LEAKING OF FUMES AND GAS. THIS COULD CAUSE A POSSIBLE FIRE SITUATION WITH THE VEHICLE.

THE CAR HAS ON NUMEROUS OCCASIONS WHILE TRAVELING AT HIGHWAY CRUISING SPEED ON A SUNNY DAY WILL GO INTO A FAILSAFE MODE, AND NO ERROR IS DETECTED BY THE CAR, LOSES THE ABILITY TO DOWNSHIFT, AND LOSES ACCELERATION. HAS BECOME A REOCCURRING ISSUE ON ALL LONG TRIPS AS THE CAR MUST BE ON THE ROAD OVER AN HOUR BEFORE THE INSTANCE WILL OCCUR. ALMOST ALWAYS WHEN IN THE MIDDLE OF NOWHERE WHICH CAUSES DRIVER TO HAVE TO PULL OVER AND WAIT FOR THE CAR TO COOL BEFORE THE CAR WILL ALLOW ITSELF OR THE DRIVER TO DOWNSHIFT EVEN IN AUTOMATIC OR MANU-MATIC CONFIGURATION. PLEASE ISSUE THE SAME RECALL FOR THE 2010 THAT YOU DID FOR THE 2013. I HAVE A VIDEO OF THE INSTANCE OCCURRING IF NEEDED.

AT HI WAY SPEED THE CVT ENTERS LIMP MODE. YOU CAN NOT ACCELERATE. THE VEHICLE DROPS IN SPEED AND YOU MUST PULL OVER AND SHUT THE CAR OFF. THIS HAS HAPPENED THREE TIMES. WE DO DRIVE MOSTLY HI WAY AND FEEL LIKE THIS IS DANGEROUS. WE ALSO OWN A 2013 SAME MAKE AND MODEL. WE DID RECEIVE A RECALL ON IT. THE 2010 VEHICLE WAS MANUFACTURED ON 10/23/2010. PLEASE INVESTIGATE FOR US AS WE ARE IN FEAR OF BEING A HELPLESS SITUATION. THE DATE THAT I ENTERED WAS THE LAST EPISODE THAT WE HAD WITH VEHICLE.THE TWO PREVIOUS EPISODES ALSO HAPPENS AT THAT SAME SPEED.

REAR SHOCKS FAILED PREMATURELY. THERE'S A LOUD "THUNK" WHEN YOU GO OVER A BUMP. SUZUKI ISSUED A TECHNICAL BULLETIN: TS 01 05223

2010 SUZUKI KIZASHI HAS ELECTRICAL ISSUES WITH THE HEADLIGHTS, TURN LIGHTS, AND REAR BRAKE LIGHTS, REVERSE LIGHTS, AND DAYTIME RUNNING LIGHTS. BULBS BURN OUT CONSISTENTLY WITHIN 6 MONTHS AND MUST BE REPAIRED TOO OFTEN

HEADLIGHT BULBS BURN OUT MUCH TOO OFTEN. SINCE 2010, I HAVE TAKEN THE CAR INTO THE DEALER ELEVEN TIMES TO REPLACE ONE OR SEVERAL BURNED OUT LIGHT BULBS. ON ONE OCCASION ALL FOUR PRIMARY BULBS BURNED OUT AT ONE TIME. I HAVE RECEIPTS OF EVERY VISIT. DURING THE LAST CHANGE ON 12/2/15 THE DEALER INFORMS ME THAT SUZUKI WOULD NO LONGER COVER THE BULB REPLACEMENT AND LABOR . THE BUMPER NEEDS TO BE REMOVED TO REPLACE BULBS, SO THIS IS NOT A CHEAP EXERCISE, NOT TO MENTION THE SAFETY PROBLEMS OF BULBS BURNING OUT SO OFTEN.

WHILE DRIVING STRAIGHT DOWN A LEVEL COUNTRY ROAD AT APPROXIMATELY 60MPH IN LIGHT RAIN, DURING THE DAY, THE POWER STEERING SUDDENLY FAILED. THE POWER STEERING WARNING LIGHT DID ILLUMINATE IN THE GAUGE CLUSTER. I PULLED OVER, PUT THE CAR IN PARK, AND TURNED THE CAR OFF. I TURNED IT BACK ON AND POWER STEERING WAS RESTORED. ABOUT 1 YEAR LATER WHILE DRIVING STRAIGHT IN THE CITY DURING DRY WEATHER AT NIGHT, AT ABOUT 30MPH THE CAR AGAIN SUDDENLY LOST POWER STEERING, THE POWER STEERING FAILURE WARNING LIGHT DID ILLUMINATE. I AGAIN PULLED OVER, PUT THE CAR IN PARK AND TURNED IT OFF. I TURNED IT ON AGAIN AND POWER STEERING WAS RESTORED. I'VE HAD NO OTHER ISSUES WITH THE STEERING. I DID CHECK AN ONLINE FORUM FOR KIZASHI 'S WITH POWER STEERING FAILURE AND FOUND ANOTHER PERSON WHO HAD A SIMILAR SUDDEN POWER STEERING FAILURE. UNKNOWN, NO ANSWERS OR EXPLANATIONS FOR THE SUDDEN POWER STEERING FAILURE HAVE BEEN FOUND TO MY KNOWLEDGE. I HAVE NO DOCUMENTATION REGARDING THIS COMPLAINT.

TL* THE CONTACT OWNS A 2010 SUZUKI KIZASHI. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/21/15*LJ

TL* THE CONTACT OWNS A 2010 SUZUKI KIZASHI. WHILE DRIVING AT VARIOUS SPEEDS, SMOKE EMITTED FROM THE EXHAUST IN THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ONCE A WEEK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

IN THE PAST 13 MONTHS I HAVE HAD TO HAVE A ENGINE REPLACEMENT IN WHICH THE VEHICLE WAS POURING CARBON MONOXIDE INTO THE CAR, I WENT TO PICK THE VEHICLE UP AFTER BEING REPAIRED FOR OVER A MONTH AT THE SUZUKI DEALERSHIP IN CHARLOTTE, NC. I DROVE THE CAR APPROXIMATELY 1.5 MILES AWAY WHERE THE VEHICLE CUT OFF AS I WAS MAKING A TURN INTO A BUSY INTERSECTION LEAVING ME STRANDED IN THE MIDDLE OF TRAFFIC. AFTER SEVERAL MORE WEEKS OF BEING AT THE DEALERSHIP I LEFT WITH A NEW TRANSMISSION ALONG WITH THE NEW MOTOR. 6 WEEKS LATER THE TRANSMISSION BROKE DOWN AGAIN WHEN I WAS DRIVING DOWN THE INTERSTATE WITH MY DAUGHTER IN THE CAR. THE TRANSMISSION WAS REPLACED AT A SUZUKI DEALERSHIP IN HICKORY, NC. I WAS ABLE TO DRIVE THE CAR FOR 6 MORE WEEKS WHEN THE VEHICLE BROKE DOWN FOR A THIRD TIME WHILE I WAS DRIVING THROUGH A BUSY INTERSECTION. NONE OF THESE BREAK DOWNS HAVE RESULTED IN AN ACCIDENT BUT I FEAR THE TROUBLE WITH THIS CAR IS ENDANGERING MY LIFE AND MY CHILD'S LIFE. I HAVE HAD A SUZUKI ENGINE EXPERT FROM THE HICKORY SERVICE CENTER LOOK AT MY CAR AND HE CAN NOT FIGURE OUT WHY THE VEHICLE CONTINUES TO BREAKDOWN THE LAST TIME THE TRANSMISSION WAS REPLACED IN JANUARY OF 2014 I HAD TO REPLACE THE FRONT TIRES I WAS TOLD AN ALIGNMENT WAS NEEDED BECAUSE THE CAR WAS DESTROYING IN THE INNER SIDE OF MY FRONT TIRES. I HAVE HAD TWO ALIGNMENTS AND A WHOLE NEW SET OF TIRES ON THE FRONT OF MY CAR AND AGAIN I AM NEEDING TO REPLACE THEM AND NO ONE CAN TELL ME WHY THIS IS HAPPENING JUST THAT THIS CAR IS PROBLEMATIC. I FEAR THAT I HAVE EXHAUSTED ALL OTHER RESOURCES I WAS SOLD A LEMON AND IF I HAD PURCHASED THE VEHICLE NEW SUZUKI WOULD OF BEEN OBLIGATED TO REPLACE THIS VEHICLE UNDER LEMON LAW BUT BECAUSE I PURCHASED THIS VEHICLE USED. I PURCHASED SOMETHING THAT I FEEL COULD ENDANGER MY CHILD OR MYSELF. *TR

TIRES WENT BAD ON THIS CAR VERY FAST. I TOOK THE CAR BACK TO THE DEALER AND THEY EVEN AGREED THEY SHOULD NOT HAVE BEEN GOING BALD. I REALLY DID NOT THINK ANYTHING ABOUT IT UNTIL I TOOK THE CAR ELSEWHERE FOR AN OIL CHANGE AND THEY TOLD ME TO CHECK INTO MY WARRANTY. THE DEALER NOT EVEN ROTATED MY TIRES THE OTHER PLACE DID IT, I HAD TO PROVE THAT I HAD THEM ROTATED WHICH I DID. SUZUKI DID NOT CARE. THEY SAID THE TIRES ARE 24,000 MILE TIRES!! THERE HAS GOT TO BE A REASON TIRES GO AT 15000 MILES THIS IS WHEN WE NOTICE THAT WE WERE GOING TO NEED TIRES. WATCH THEM WE ALWAYS THOUGH GOODYEAR/DUNLOP WAS A DECENT TIRE. *TR

TL* THE CONTACT OWNS A 2010 SUZUKI KIZASHI. THE CONTACT STATED THAT THE FRONT TIRES WOULD WEAR PREMATURELY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND PROVIDED THE CONTACT WITH NEW TIRES. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A DEFECT WITH THE CASTER AND CAMBER. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 21,000.

AFTER GETTING THE CAR TO THE RECALL, THE ENGINE'S BELT/PULLEY TENSIONER CAME OFF, TORN APART. THIS HAS HAPPENED TWO TIMES WITH A WEEK GAP OF OCCURRENCE.*TR

TL*THE CONTACT OWNS A 2010 SUZUKI KIZASHI. THE CONTACT STATED THAT ON THREE OCCASIONS WHILE DRIVING 25 MPH, THE RPMS INCREASED TO 1,800 WHILE THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO FIND A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER FILED REPORT 2-242457358. THE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 5,100. UPDATED 05/03/11*LJ UPDATED 1/5/12 *CN

THE DISPLAY INCLUDING SPEEDOMETER, TACHOMETER, BLINKER, MULTIFUNCTION DISPLAY SHUT DOWN. THIS FAILURE OCCURRED WITHIN A MONTH FROM PURCHASE OF THE BRAND NEW SUZUKI KIZASHI 2010. *TR