2007 Suzuki SX4 Air Bags & Restraints Problems

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST LOCATED FAILURE CODE: DTCB1312. THE MECHANIC STATED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THEY COULD NOT PROVIDE A SOLUTION. THE CONTACT CALLED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE AND WAS WAITING FOR A RESPONSE TO DETERMINE THEIR SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I SPOKE WITH THE SUZUKI RECALL RESOLUTION TEAM (1-855-815-8359) CONCERNING THEIR RECALL NOTICE DUE TO PROBLEMS WITH THE FRONT PASSENGER SENSING SYSTEM SENSOR MAT BUILT INTO THE FRONT PASSENGER SEAT BOTTOM CUSHION. THE NEAREST APPROVED LOCATION FOR THIS REPAIR IS 91 MILES FROM MY HOME IN RENO, AT PEOPLE'S FOLSOM LAKE SUZUKI, FOLSON CA 95630. I REQUESTED THAT THE REPAIR BE MADE IN THE RENO AREA OR THAT I BE REIMBURSED FOR MILEAGE (IRS RATE $0.575/MILE) AND TIME (ESTIMATED AT 6 HOURS AT MY BILLABLE RATE.) I WAS TOLD THAT I WOULD HAVE TO PAY FOR THE WORK TO HAVE IT DONE IN RENO AND THAT THEY WOULD NOT REIMBURSE ME FOR MILEAGE AND TIME. THEY SAID THEY WOULD KEEP MY INFORMATION ON FILE AND NOTIFY ME IF THEY DECIDED TO HAVE THE REPAIR DONE IN A LOCATION CLOSER TO RENO. *TR

I GOT IN THE CAR, STARTED IT UP AND THE AIR BAG LIGHT CAME ON WITH THE PASSENGERS RESTRAINT LIGHT. I RAN A SCAN AND THE SEAT SENSOR FAILED. 2 GRAND TO REPAIR IT. NO ONE SITS ON THIS SIDE. I'M THE ORIGINAL OWNER AND I BABY THE HECK OUT OF THIS CAR. THIS STINKS. NOW ITS BECOME A SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN SEPTEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

AIRBAG LIGHT IS ON,DOES NOT GO OFF,ALSO SEATBELT SIGN FOR PASSENGER SIDE IS ON. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR SEVEN MONTHS SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

BOUGHT CAR BRAND NEW IN 2007,HAD NO PROBLEMS WITH IT EXCEPT REAR WHEEL BEARING. AT ABOUT 102,000 MILES I HAD AN AIR BAG LIGHT COME ON FOR DRIVER SIDE,TO COSTLY TO GET REPAIRED. THEN AT ABOUT 160,000 MILES MY FRONT PASSENGER AIR BAG LIGHT CAME ON. RECENTLY I HAD RECEIVED NOTIFICATION FOR RECALL FOR AIR BAG PROBLEM. CALLED MANY DEALERSHIPS TRISTATE TO MY AREA,AND THEY ALL TOLD ME THERE ARE NO PARTS AVAILABLE.THE STATE OF WEST VIRGINIA IS NOW ENFORCING INSPECTION CODES,AND I CANNOT GET MY CAR INSPECTED. I CALLED NUMBER ON RECALL CARD,AND IT SEEMS THAT THEY ARE READING FROM A CUE CARD AND OFFERED NO HELP AT ALL.I WAS FORCED TO BUY ANOTHER CAR,WHICH CANNOT REALLY AFFORD AT THIS TIME,DEALER OFFERED ME $500 FOR MY SUZUKI,WHICH TO ME WAS AN INSULT.HE EXPLAINED THAT IT WAS DUE TO AIRBAG SITUATION,AND THEY WOULD HAVE TO SEND CAR TO AUCTION,BELIEVING THEY WOULD NOT GET MUCH FOR CAR. I DECLINED OFFER AND CAR IS SITTING IN DRIVEWAY,SUZUKI SHOULD BE RESPONSIBLE FOR PUTTING ME BACK IN DEBT! *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX-4. THE CONTACT STATED THAT WHENEVER STARTING THE ENGINE, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V405000 (AIR BAGS) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE NEEDED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V513000 (VISIBILITY) AND NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE ANY FAILURE. UPDATED 8/12/14*CN UPDATED 09/5/2014 *JS

PASSENGER AIR BAG SENSOR IS BAD. SENSOR IS ON AND NOBODY CAN TELL ME WHY EXCEPT TO BUY A NEW SEAT. I ALREADY REPLACE THE DRIVERS SEAT DUE TO SAME ISSUE. *TR

AIR BAG SENSOR FAILURE ON PASSENGER SIDE FRONT SEAT. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG AND SEAT BELT WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE CUSHION FOR THE PASSENGER SEAT NEEDED TO BE REPLACED BECAUSE THE SENSOR FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 56,200.

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG LIGHT WOULD ILLUMINATE AND REMAIN ILLUMINATED WHETHER A PASSENGER WAS OCCUPYING THE SEAT OR NOT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 40,100.

THIS IS A SAFETY ISSUE AND I HAVE TRIED WORKING WITH SUZUKI CORP. AND MY LOCAL DEALER. THEY BOTH SAY I HAVE TO REPLACE IT AT $1,000. NEW SEAT OR A USED ONE( WHICH I DO NOT WANT) FOR $450.00. I AM ON DISABILITY AND CANNOT AFFORD A SEAT. IT SHOULD BE UP TO SUZUKI TO REPLACE THIS AT NO CHARGE BECAUSE OF A MECHANICAL DEFECT. I LOVE MY SX4 AND I AM VERY UPSET THAT THEY WILL NOT REPLACE THE SEAT. *TR

AIR BAG LIGHT COMES ON. DEALER SAYS $1,300 TO REPLACE/REPAIR PASSENGER SIDE. SEEMS TO BE KNOW ISSUE ON CHAT BOARDS RELATED TO THIS MAKE/MODEL. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD RETURN THE CALL AT A LATER DATE, BUT WERE NOT RESPONSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000.

AIR BAG AND SEAT BELT LIGHTS CONSTANTLY ILLUMINATED, BECAUSE OF FAULTY SENSOR. SEAT(S) NEEDS TO BE REPLACED OR AIRBAG WILL NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 51,350.

AT APPROXIMATELY 70,000 MILES THE AIRBAG LIGHT CAME ON. A COMPUTER DIAGNOSTIC SHOWED THAT THE SENSOR IN THE PASSENGER SEAT CUSHION NEEDED TO BE REPLACED. THIS IS THE SENSOR WHICH SENSES WHETHER OR NOT A PERSON IS SITTING IN THE SEAT AND IN THE CASE OF AN ACCIDENT TELLS THE AIRBAG TO DEPLOY. THE STATE IN WHICH I LIVE REQUIRES SAFETY INSPECTIONS WHICH THE VEHICLE WILL NOT PASS IF THE AIRBAG LIGHT IS ON. THE FAILURE OF AN AIRBAG DEPLOYMENT IS CONSIDERED A SAFETY ISSUE BY MY STATE LAWS AND SHOULD BE CONSIDERED A SAFETY ISSUE WITH THE MANUFACTURER OF THIS VEHICLE. *TR