2009 Suzuki SX4 Air Bags & Restraints Problems

WHILE DRIVING SUCH CAR THE AIRBAG WARNING LIGHTS CAME ON AND STATE SOLID SO I PULL OFF THE STREET TO CHECK WHAT'S GOING AND SHUT OFF THE CAR AFTER THAT THE CAR DO NOT START IMMEDIATELY SO TAKE THREE TIMES TO STARTED IT. SINCE THEN THE AIRBAG WARNING LIGHTS STAY ON.

TAKATA RECALL. AIRBAG LIGHT ON, HAS COME OFF AND ON SEVERAL TIMES. NOW ON, LIGHT WILL NOT RESET. INDICATES PASSENGER SEAT CUSHION IS DEFECTIVE.

FIRST ISSUE IS THE AIRBAGS - DRIVER SIDE CENSOR LIGHT HAS BEEN ON EVER SINCE I PURCHASED THE VEHICLE BACK IN 2010. I HAD TO GET THE ENGINE REPLACED DUE TO "ROD KNOCK" ONLY TO FIND THAT THE USED ENGINE OF 52,XXX MILES HAS A LEAK ON THE REAR MAIN SEAL. IT'S LIKELY THAT ISSUE THAT LEAD TO MY ORIGINAL ENGINE FAILING AT AROUND 74,000 MILES. THE DRIVER AIRBAG LIGHT IS STILL ON AFTER SAID ENGINE REPLACING. AFTER READING THE COMPLAINTS ON HERE, IT'S SAFE TO SAY THAT I'LL NEED TO DISH OUT OVER 1.1K TO FIX IT. I HAD THE RECALL FOR THE PASSENGER SIDE AIRBAG, HAD THAT FIXED AROUND THE 74K MILE MARK. GOT THE CAR UNDER 20K MILES.

I HAVE NOT HAD AN INCIDENT. MY AIRBAG LIGHT HAS BEEN ON FOR A LONG TIME. TOOK IT IN FOR RECALL & THAT DID NOT FIX THE PROBLEM. THEY TOLD ME I HAD TO BRING IT BACK IN & PAY $150 DIAGNOSTIC FEE TO HAVE THEM FIGURE OUT PROBLEM WITH AIRBAGS. I HAVEN'T BROUGHT IN. I'M FRUSTRATED THEY DIDN'T FIX IT WITH THE RECALL & FEEL IT COULD BE PART OF THE RECALL ISSUE & WHY SHOULD I HAVE TO PAY FOR DIAGNOSTIC TESTS & SUBSEQUENT REPAIRS.

TL * THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PASSENGER SIDE AIR BAG SERVICED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE DRIVER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 97,596. UPDATED 9/12/14*CN

TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT INTERMITTENTLY FAILED TO ILLUMINATE WHEN ACTIVATED BY AN OCCUPANT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. DR

I HAVE RECEIVED TWO SAFETY RECALL LETTERS FROM SUZUKI DETAILING A PROBLEM WITH MY AIRBAG SYSTEM THAT MATCHES A PROBLEM THAT I HAVE HAD WITH THE CAR FOR THE LAST TWO YEARS. MY AIRBAG LIGHT IS ALWAYS ILLUMINATED. WHEN I RECEIVED THE FIRST RECALL LETTER, I TOOK MY CAR TO A SUZUKI DEALERSHIP. THEY CONFIRMED THE DEFECT, BUT TOLD ME THAT THE DIAGNOSTIC CODE GENERATED BY THEIR TEST DID NOT MATCH THE ONE THAT SUZUKI HAS SAID THAT THEY ARE COVERING. THE ISSUE IS THE SAME, AND THE FIX IS THE SAME. THE ISSUE CAN BE RESOLVED BY REPLACING A DEFECTIVE COMPONENT IN THE SEAT CUSHION. THIS APPARENTLY REQUIRES THAT THE ENTIRE SEAT BE REPLACED AT A COST OF AROUND $1000. I HAVE CALLED SUZUKI SEVERAL TIMES IN AN ATTEMPT TO GET A RESOLUTION TO THIS PROBLEM, BUT THEY REFUSE TO COVER THE REPAIR. I AM REFUSING TO REPAIR THE ISSUE MYSELF SINCE IT SHOULD BE COVERED, AND I HAVE NO GUARANTEE THAT I CAN BE REIMBURSED FOR THE REPAIR CHARGES. I AM RIGHT NOW RESEARCHING MY LEGAL OPTIONS FOR THIS MATTER SINCE I CANNOT GET SUZUKI TO PAY TO HAVE THE DEFECT REPAIRED. MY ONLINE RESEARCH ON THIS CAR SHOWS THAT THE DEFECT HAS EXISTED IN VARIOUS SUZUKI SX4 MODELS FOR SEVERAL YEARS. ONE ONLINE REVIEW FOR THE 2009 MODEL YEAR NOTED THE DEFECT TO WHICH SUZUKI RESPONDED THAT IT WOULD BE FIXED. APPARENTLY, THEY DID NOT FIX THE PROBLEM. NOW THOUSANDS OF OWNERS ARE DRIVING AROUND WITH DEFECTIVE AIRBAG SYSTEMS. IT SEEMS THAT SUZUKI IS ONLY WILLING TO COVER A FEW OF THEM WHILE LEAVING THE REST OF US TO PAY FOR A VERY COSTLY REPAIR. *TR

2009 SUZUKI SX4 64,000 AIR BAG LIGHT STAYS ON EVEN THOUGH NEVER IN AN ACCIDENT OR ACTIVATED. CONTACTED DEALERSHIP AND TOLD ME NOT UNDER WARRANTY. COSTS WAY OVER $1,000 TO FIX AND UNFORTUNATELY I DON'T HAVE THAT KIND OF MONEY. I DID SOME RESEARCH AND FOUND AN EXTREMELY HIGH VOLUME OF COMPLAINTS FOR THIS IDENTICAL DILEMMA. I BELIEVE THERE SHOULD BE A RECALL AND SUZUKI SHOULD RECTIFY THIS PROBLEM AT NO COST TO THE CONSUMER. WHAT IS IT GOING TO TAKE? SOMEBODY DYING IN AN ACCIDENT TO GET THEIR ATTENTION? PLEASE LET'S TAKE CARE OF THIS AND SAVE HUMAN LIVES! PLEASE LET'S NOT PUT MONEY OVER SAFETY. *TR

I WOULD LIKE TO SUBMIT A CLAIM ON MY 2009 SUZUKI SX4 DUE TO THE AIRBAG WARNING LIGHT ILLUMINATION WITH DTC CODE B1318 FAULT. THIS HAS CAUSED BOTH AIRBAG WARNING LIGHTS, AIRBAG OFF LIGHTS AND SEATBELT LIGHTS, TO COME ON AND NOT GO OFF AT VARIOUS TIMES. WE WERE SENT A LETTER FROM SUZUKI ACKNOWLEDGED AN AIRBAG-RELATED ISSUES WITH FRONT PASSENGER SEATS ON THE VEHICLES FOR AN OPEN-CIRCUIT PROBLEM FOR THE SENSOR MAT THAT DETERMINES IF AN ADULT OR CHILD IS SITTING IN THE FRONT SEAT. I CALLED SUZUKI CUSTOMER SERVICE ON 7/29/13 AND SPOKE TO [XXX]. I INFORMED [XXX] THAT WE PURCHASED THIS VEHICLE DUE TO MY DAUGHTER'S SMALL STATURE IN WHICH SHE IS UNDER 5 FEET TALL AND ONLY WEIGHS 90 POUNDS WHILE HAVING A VALID INDIANA DRIVER?S LICENSE. HER SMALL STATURE HAS CAUSED SEVERAL ERRORS WITH THE PASSENGER SIDE AIRBAG WARNING LIGHT TO ILLUMINATE. THE SEAT IS NOT SENSING HER PRESENCE AND SETS OFF THE WARNING LIGHT. [XXX] ACKNOWLEDGED THAT THERE WAS A PROBLEM BUT WOULD NOT REPAIR THE VEHICLE. HE STATED THAT AIRBAG ISSUES ARE ONLY COVERED UNDER THE 3 YEAR 36,000 MILE WARRANTY. I DID NOT AGREE THAT AN ACKNOWLEDGED ISSUE WITH A SAFETY RELATED COMPONENT FAILURE DUE TO A PERSONS SMALL STATURE IS THE CONSUMERS RESPONSIBILITY. [XXX] ALSO STATED THAT OUR SMALL STATURE DAUGHTER SHOULD NOT SIT IN THE FRONT PASSENGER SEAT DUE TO THIS VEHICLES ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY SUZUKI SX-4 HAS SHOWN AN AIRBAG WARNING LIGHT FOR JUST OVER TWO YEARS. THIS BEGAN JUST SHORTLY AFTER THE WARRANTY PERIOD EXPIRED. I RESEARCHED THE PROBLEM ONLINE, AND FOUND THAT THIS IS A COMMON ISSUE, AND THAT MOST CASES REQUIRED A REPAIR IN EXCESS OF $1000. RECENTLY, SUZUKI ISSUED A REPAIR EXTENSION FOR THE AIRBAG SYSTEM, BUT MY SITUATION CONVENIENTLY DOES NOT QUALIFY. APPARENTLY, THE DIAGNOSTIC CODE IS DIFFERENT FROM WHAT SUZUKI ISSUED THE EXTENSION FOR. I WAS TOLD THIS MORNING BY A SUZUKI DEALERSHIP THAT I MUST PAY ANOTHER $95 FOR DIAGNOSTICS TO FIND OUT WHAT THE DIAGNOSTIC CODE MEANS. THIS IS NOT ACCEPTABLE. I HAVE TRIED TALKING TO REPRESENTATIVES AT SUZUKI'S "CUSTOMER RELATIONS" DEPARTMENT, BUT TO NO AVAIL. THEY INSIST THAT THIS ISSUE IS NOT COVERED UNDER THEIR REPAIR EXTENSION, AND THAT I MUST PAY FOR ADDITIONAL TESTING, AND REPAIR IN ORDER TO RESOLVE THIS ISSUE. MY ONLINE RESEARCH HAS REVEALED THAT THIS ISSUE IS WIDESPREAD, AND IT SHOULD NOT BE CONSIDERED TO BE A NORMAL WEAR AND TEAR, OUT OF WARRANTY ISSUE. THIS IS A SERIOUS SAFETY PROBLEM. *TR

DIVER AIRBAG LIGHT IS ALWAYS ON. WHEN TAKEN FOR REPAIRS CODE OFTEN DIFFERS. AUTHORIZED SUZUKI DEALERSHIP SAYS THAT ENTIRE WIRING SYSTEM WOULD NEED REPLACED FOR $3000, BUT COULD NOT GUARANTEE THAT WOULD FIX IT.. IT CAN BE CLEARED, BUT THAT IS ONLY EFFECTIVE FOR A FEW DAYS. LIGHT USED TO BE INTERMITTENT, NOW IT IS CONSTANT. AUTHORIZED SUZUKI DEALERSHIP SAYS WHEN LIGHT IS ON, THE AIR BAG WILL NOT DEPLOY. I'VE BEEN FORCED TO DRIVE WITH THIS CONDITION FOR 10K MILES OR MORE. MY PASSENGER SEAT HAD DIFFERENT AIRBAG SENSOR PROBLEMS. IT HAS BEEN REPLACED. REPLACEMENT OF PASSENGER SEAT DID NOT AFFECT DRIVER SIDE PROBLEM FOR BETTER OR WORSE. *TR

THE AIR BAG DASH LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE SUZUKI DEALERSHIP. THEY TOLD ME THERE WAS A RECALL ON THE PASSENGER SEAT SENSOR. THEY RESET THE LIGHT TO SHUT IT OFF AND CHARGED ME $99.95 LABOR TO DO SO. I ASKED WHY THIS WAS NOT COVERED UNDER WARRANTY OR THE RECALL. THEY TOLD ME IT ONLY HAD A 3 YEAR 36,000 MILE WARRANTY. THEY ALSO RESET AND FIXED THE LIGHT WITHOUT MY AUTHORIZATION TO DO SO SINCE I THOUGHT THIS WOULD BE A WARRANTIED REPAIR. *TR

THIS ISSUE STARTED WAY BEFORE TODAY, BUT THE AIR BAG SENSOR LIGHT CAME ON PROBABLY IN THE FALL OF 2011 ALONG WITH THE PASSENGER SEAT BELT LIGHT. WE MOVED TO A SMALL TOWN AND BEFORE GETTING TWO NEW TIRES WE WENT TO THE SERVICE STATION ONLY TO FIND OUT IT WAS CLOSED BUT I NEED TO GET MY INSPECTION REINSTATED SO I CAN GO TO CLASS AND WORK AND IF SUZUKI KNEW ABOUT ALL THESE ISSUES WITH THE AIR BAG SENSOR ONE WOULD HOPE THAT IT WOULD WARRANT A RECALL. I LOVE MY SX4 BUT EVER SINCE I GOT IT HAS HAD MANY ISSUES WITH IT, MORE SO THAN MY HUSBANDS CAR WHICH IS A 1999 FORD MUSTANG. *TR

AIRBAG WARNING LIGHT COMES ON AND STAYS ON. THIS IS APPARENTLY A KNOWN PROBLEM WITH SUZUKI VEHICLES AND THERE ARE MULTIPLE COMPLAINTS ONLINE. I TOOK THE VEHICLE TO THE LOCAL SUZUKI DEALERSHIP, AND THE AIR BAG SENSOR WAS REPROGRAMMED. HOWEVER, IT STILL RETURNS A B1311 CODE. SUZUKI HAS EXTENDED THEIR 3 YR 36000 MI WARRANTY, BUT WILL NOT COVER THIS CODE FOR SOME UNKNOWN REASON. THE ONLY REMEDY IS THE REPLACE THE ENTIRE SEAT BOTTOM AT A COST OF $1,100. SUZUKI SHOULD RECALL ITS DEFECTIVE SENSORS, THIS IS A SERIOUS SAFETY ISSUE AS I'VE READ THAT THE AIRBAGS MAY NOT OPERATE PROPERLY IF THE SENSOR IS MALFUNCTIONING. *TR

VEHICLE IN DEALER SHOP FOR SAFETY INSPECTION (NEW YORK). DEALER TOLD OF RECALL FOR MIRROR SCREWS, GPS BATTERY, AND PASSENGER SEAT PAD. I INFORMED DEALER OF PASSENGER AIR BAG WARNING LIGHT ON DASH. THE DEALER TOLD ME THEY HAD TO SEND THE GPS BACK TO THE FACTORY, THE SCREWS FOR THE MIRROR WERE ON BACK ORDER AND THE AIR BAG LIGHT WOULD COST ME $85.00 U.S. TO UPDATE THE PROGRAM. ARE AIR BAGS SUPPLIED BY THE MANUFACTURE NOT REQUIRED TO WORK 3000 MILES OUT OF WARRANTY? IF MY WIFE GETS IN AN ACCIDENT AND A PASSENGER DIES BECAUSE OF A DEFECTIVE PROGRAM AM I AT FAULT? WHAT IS MY RECOURSE FOR THIS ASININE SERVICE?

I WENT TO THE DEALER FOR THE AIRBAG SERVICE LIGHT ON! THEY CHECKED IT AND TURN THAT THE AIRBAG SENSOR FROM THE PASSENGERS SEAT IS DEAD AND WARRANTY WILL NOT COVER IT!!??? I'M VERY DISAPPOINTED WITH THIS, SUZUKI WARRANTY WILL NOT RESPONSE FOR THEIR VEHICLE SECURITY FAILURES?? WHY?? THEY SAID THAT IF I HAVE AN ACCIDENT AIRBAGS WILL NOT COME OFF AND IF I WANT TO HAVE IT REPLACE IT WILL COST 2,000 DOLLARS!! *TR

THE DRIVERS SIDE AIRBAG LIGHT IS ON AND TWO DEALERSHIPS LOCALLY HAS SEEN THIS PROBLEM. $1100 FOR A NEW SEAT. THIS SOUNDS TO ME THAT THIS NEEDS TO BE LISTED AS A RECALL, NOT TO MENTION HOW MANY OTHER OWNERS HAS THIS SAME ISSUE POSTED ON THE INTERNET. *TR

THIS VEHICLE AIR BAG SENSOR HAD A PROBLEM EARLY ON.. BROUGHT TO DEALERSHIP THEY RESET... *TR AIR BAG LIGT CAME BACK ON, WANTED ME TO PAY TO RESET IT... SO I NEVER DID... BUT AS I READ OTHER PEOPLE HAVING THE SAME ISSUE WITH A SENSOR THAT SHUTS OFF THE AIRBAG... AND LEAVES IT OFF WITH NO WAY TO TURN IT BACK ON... AND A DEFECTIVE SENSOR IN THE SEAT AND THEY NOW WANT 1,400 TO REPLACE IT... WHEN IT HAS NEVER FUNCTIONED...

THE AIR BAG LIGHT USE TO TURN OFF BY RE FASTING MY SEAT BELT BUT NOW STAYS ON ALL TIME AND MY CAR HAS 40K MILES AND I CANT GET AN INSPECTION STICKER BECAUSE OF THIS ,I TOOK IT TO REPAIR AND THE DEALER WANT MORE THAN $2K TO FIX THIS, IN THE MEAN TIME I CAN'T USE THE CAR BECAUSE IS NOT SAFE AND IT HAS NOT INSPECTION STICKER THIS IS HAPPENING TO ALOT OF PEOPLE IS CLEARLY A FAULT ON SUZUKI,S AIR BAGS SYSTEMS. *TR

TL*THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THE FRONT PASSENGER AIR BAG LIGHT CONTINUED TO ILLUMINATE STATING THE AIR BAG WOULD NOT DEPLOY. THERE WAS A DEFECT IN THE SEAT CUSHION WHERE THE AIR BAG SENSORS ARE LOCATED. THE DEALER STATED THAT HE COULD NOT REPROGRAM THE SENSORS INSTEAD THEY HAD TO REPLACE THE ENTIRE SEAT WHICH COST $1,100. THERE ARE NO RECALLS OR WARRANTIES FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, STATED THERE WERE NO RELATED RECALLS AND OFFERED NO ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.