2008 Suzuki XL7 Complaint Log

I BOUGHT SUZUKI XL7 2008 MODEL FROM A DEALER IN FARGO, ND IN AUGUST 2009. IT HAD AROUND 32000 MILES ON IT. IN MAY 2012, I NOTICED THE SERVICE AIRBAG LIGHT. WHENEVER, A THIN PERSON WOULD BE ON THE PASSENGER SEAT THE PASSENGER AIRBAG WOULD BE OFF AND THERE WOULD BE SERVICE AIR BAG LIGHT. I WENT TO THE ONLY SUZUKI DEALER IN MOORHEAD, MN. THEY SAID I NEED TO GET A NEW BATTERY AND I AGREED. FEW DAYS AFTERWARDS, I MOVED TO TUCSON, AZ. THE SAME ISSUE WAS HAPPENING AGAIN. THERE WAS NO SUZUKI DEALER IN TUCSON. THE ISSUE HAS PERSISTED AND TODAY I WENT TO SUZUKI DEALERSHIP IN TEMPE, AZ. THEY SAID THE PASSENGER AIR BAG SENSOR IS DEFECTIVE. THEY WILL REPLACE IT FOR 1155 USD. IT'S EXACTLY THE SAME PROBLEM AS IT WAS IN MAY 2012 BUT THE SUZUKI DEALERSHIP IN MOORHEAD, MINNESOTA "MISDIAGNOSED" IT. THIS IS A SERIOUS PROBLEM. SOME AUTHORITY NEEDS TO LOOK INTO THIS. HOW COME THE SUZUKI DEALERSHIP IN MOORHEAD, MN DIAGNOSED AN AIR BAG SENSOR PROBLEM AS A BATTERY PROBLEM? AND ABOVE ALL WHY DID THE AIR BAG SYSTEM BECOME DEFECTIVE WITH ONLY 40,000 MILES ON THE VEHICLE. *TR

IN TURNING THE WHEEL LEFT OR RIGHT THERE IS A ZIPPING SOUND AND A TIGHTNESS IN THE STEERING. I TOOK THE CAR TO THE SHOP AND HAD THE FLUIDS CHECK TO MAKE SURE THAT THE POWER-STEERING FLUID WAS ACCURATE. I WAS TOLD BY THE SHOP THAT THE FLUID LEVELS WERE CORRECT. HOWEVER, THERE COULD BE A PROBLEM WITH THE STEERING COLUMN, WHICH I HAVE NOT GONE TO HAVE CHECKED OUT AS OF YET. *TR

AT SLOW SPEEDS THE STEERING WHEEL MAKES NOISES WHEN BEING TURNED IN EACH DIRECTION. ALMOST FEELS LIKE A LOSS OF STEERING POWER AND IS DIFFICULT TO TURN. IT WAS NOTICED AFTER PURCHASE AND DEALER COULD NOT IDENTIFY THE ISSUE. HAVE CONTINUED TO USE THE VEHICLE, AND PROBLEM PERSISTS. REVIEWED INTERNET FOR RECALLS. DON'T SEE ANY, BUT SEE PLENTY OF OTHER PEOPLE WITH THE EXACT SAME ISSUE. *TR

STEERING HAS BEEN AN ONGOING ISSUE AT LOW SPEEDS. ALMOST FEELS LIKE THE POWER STEERING HAS GONE OUT AND TURNED MANUAL. ALSO NOISES COME FROM STEERING WHEN MAKING TURNS. THIS CARE WAS PRODUCED ON A GENERAL MOTORS ASSEMBLY LINE. ALL THE GM CARS WERE JUST RECALLED FOR STEERING PROBLEMS. WHY ISN'T THIS BRAND OF VEHICLES BEING RECALLED? *TR

TL* THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING 10 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL HAD BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 71,226.

TL* THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT THE STRUTS THAT HELD THE REAR TRUNK HATCH IN PLACE FAILED, AND CAUSED THE HATCH TO ABRUPTLY STRIKE THE CONTACT ON THE HEAD WHILE IN THE REAR OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

CHECK ENGINE LIGHT CODE: P008 (VALIDATED THROUGH A LOCAL PARTS STORE) AIR BAG SENSOR LIGHT TIRE SENSOR LIGHT ALL ARE ON OR OFF OR A COMBINATION OF ANY OF THEM. *TR

DRIVING ON I 86 NEAR THE ELMIRA, NY AIRPORT AND THE TIRE ALERT SENSOR ON DASH PANEL SHOWED LOW AIR PRESSURE IN THE REAR TIRE. I SLOWED DOWN TO GET OFF THE NEXT EXIT TO CHECK THE TIRE AND WITHIN A MINUTE THE TIRE BLEW. I GOT OUT OF THE VEHICLE AND THE TREAD HAD SEPARATED FROM THE WHEEL. I HAD TO REPLACE ALL OF THE TIRES ON THE VEHICLE. I HAVE PICTURES OF THE TIRE. *TT

I TOO HAVE 2008 XL7, THAT REQUIRED SERVICE DUE TO ENGINE LIGHT COMING ON WITH TICKING NOISE. I TOO WAS TOLD IT WAS DUE TO IMPROPER OIL FILTER BEING USED. MY CAR HAD LESS THAN 21,000 MILES. MY CAR HAD BEEN SERVICED AT SPEED LUBE IN MT. VERNON, IL. IF SUZUKI KNEW THERE WAS A PROBLEM WITH IMPROPER OIL FILTERS, WHY WERE THE OWNERS NOT ADVISED OF THIS PROBLEM WITH A BULLETIN NEWS LETTER. ONLY THE DEALERSHIP WAS AWARE OF THIS PROBLEM. I TOO SPENT APPROX $1500 TO HAVE MY CAR REPAIRED. *TR

TL*THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THAT WHILE DRIVING OR IF THE ENGINE WAS IDLE THE VEHICLE WOULD SHAKE AND MAKE A LOUD TICKING NOISE. THE FAILURE CAUSED THE CHECK OIL LIGHT AND THE CHECK ENGINE LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE REPAIRS AND THE VEHICLE CONTINUED O HAVE THE SAME PROBLEM. THE DEALER CONTINUED TO REPAIR DIFFERENT PARTS OF THE VEHICLE BUT NOT THE CORRECT PART TO STOP THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE OIL FILTER THAT WAS BEING USED TO CHANGE THE OIL DISINTEGRATED, BROKE UP IN BIG PIECES AND BECAME STUCK IN THE ENGINE. THE REPAIR COST WILL BE $1600 IN ORDER TO TAKE THE VEHICLE APART TO DETERMINE THE CORRECT WAY TO REPAIR THE VEHICLE. THERE WERE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

TL*THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STATED THE ACCELERATOR PEDAL BECAME STUCK AND HE HAD TO PLACE HIS FOOT UNDER THE PEDAL IN ORDER TO LIFT IT UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE OCCURRED WITHOUT A WARNING. THE CONTACT ALSO STATED THE AIR CONDITIONER IN THE VEHICLE STOPPED WORKING WHEN THE ACCELERATOR STARTED STICKING. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 14,000.

RUNAWAY SUZUKI 2008/XL7 WOULD NOT STOP FULL ENGINE REV, FROM 50 TO 90+ IN FEW SECONDS. BOTH FEET ON BRAKES, FINALLY POPPED ENGINE INTO NEUTRAL. GOT TO SIDE OF HIGHWAY, ENGINE FINALLY REVVED DOWN, KILLED ENGINE. ENTERING HIGHWAY AT NORMAL SPEED. HAD SUZUKI ROADSIDE SERVICE TOW CAR TO DEALER IN, MANCHESTER, NH. CALLED SUZUKI OF AMERICA AND TOLD THEM OF PROBLEM. GOT MY CAR BACK ON THE 28TH, OUT OF TOWN, WAS READY ON THE 22ND OF DECEMBER. ALSO TALKED TO SUZUKI TECH REP FOR NEW ENGLAND. TOLD ME TO PUT HIS NUMBER INTO MY PHONE, IN CASE HAPPENED AGAIN. GOT ALL KINDS OF NEW PARTS, WINTER WEATHER MATS AND CAR DETAILED, FREE RENTAL. NOTHING ABOUT THIS WAS/IS NORMAL. HAVE NEVER HAD FREE ANYTHING WITH A PROBLEM WITH A CAR. BUT, THEN HAVE NEVER BEEN FLYING DOWN THE HIGHWAY WITH BOTH FEET ON BRAKES AND STILL GAINING SPEED. I DIDN'T CALL THE STATE TROOPERS AS I HAD BOTH HANDS FULL. DID CALL MY HUSBAND. I DID START THE CAR AND DRIVE REALLY, REALLY SLOW TO NEAREST OFF RAMP AND HOME. BOTH MY HUSBAND AND I DROVE THE CAR TODAY ON THE HIGHWAY AND BOTH AGREED IT FELT AND DROVE DIFFERENT. *TR

I HAVE A PROBLEM WITH MY SUZUKI XL7 2008 VIN/SERIAL [XXX]. THE POWER STEERING IS LEAKING FLUID AND HAVE TO REFILL IT CONTINUOUSLY. THE WHEEL MAKES NOISE WHEN I MAKE TURNS AND ALSO IS BECOMING HARD TO MANEUVER. I TOOK MY VEHICLE TO THE SOUTH DEERFOOT SUZUKI DEALER AT 7220 RAILWAY ST SE CALGARY, AB T2H 3A8 (1-888-284-1809), CANADA ONCE I NOTICED THIS PROBLEM. AT THAT TIME I HAD 62,000 KM (38520 MILES) ON THE VEHICLE. THEY COULD NOT FIND ANY PROBLEMS. AFTER I GOT TIRED OF REFUELING THE POWER STEERING FLUID, I TOOK IT TO THE DEALER AGAIN. THIS TIME I HAD 65,000 KM (43390 MILES). THEY FOUND THIS TIME ABOUT THREE POSSIBLE PROBLEMS, BUT SINCE THE WARRANTY OF THIS VEHICLE HAD EXPIRED, I WAS TOLD THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. NOW, THE LEAKING, THE NOISE, AND THE MANEUVER HAVE BECOME MORE CRITICAL. I TOOK THE VEHICLE TO A PRIVATE MECHANIC SHOP. THEY FOUND THAT THE PROBLEM COULD BE A SEAL DAMAGED WHICH CONNECTS TO FRONT SIDE TIRE (THE DRIVER SIDE)AND RECOMMENDED ME THAT SINCE THE VEHICLE STILL NEW (2008) I SHOULD CONTACT CHACON SUZUKI ABOUT THE WARRANTY. I ALSO HAD CONTACTED NICHOLAS ROCKWELL, FIXED OPERATIONS MANAGER SOUTH DEERFOOT SUZUKI ABOUT A POSSIBLE POWER STEERING RECALL WITH SUZUKI XL7 2006 THAT COULD BE APPLICABLE TO MY SUZUKI 2008. I HAVE FILED A RECALL COMPLAIN WITH NHTSA AND I HAVE CONTACTED SUZUKI CANADA IN ONTARIO. I HAVE BEEN RECOMMENDED TO CONTACT THE CHACON SUZUKI DEALER AT 3566 I-35 S, NEW BRAUNFELS, TX 78132 PHONE: 830-624-7000 AND THE SOUTH DEERFOOT SUZUKI DEALER DAVID BAKER DEALER PRINCIPAL MDBAKER@SHAW.CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

LAST MONTH IN AUGUST MY HUSBAND STAYED IN THE CAR WHILE I RAN INTO STORE, OUT OF HABIT I LOCKED THE DOOR WITH THE AUTO LOCK CONTROL. I LIVE IN FLORIDA AND THE TEMPERATURE IN AUG. IS EXTREMELY HOT. AFTER A LITTLE WHILE HE WENT TO OPEN THE DOOR AND COULDN'T OPEN THE DOOR OR ROLL THE WINDOWS DOWN IT WAS ALL LOCKED UP. HE DIDN'T HAVE HIS KEYS TO MY CAR ON HIM AND TO TOP IT OFF HE HAS CLAUSTROPHOBIA. WHEN I CAME BACK TO THE CAR HE WAS BLASTING THE HORN AND SCREAMING AT ME FOR LOCKING HIM IN. HE DID NOT HAVE HIS CELL PHONE ON HIM THAT DAY EITHER. I TOLD HIM TO JUST UNDO THE LOCKS. HE TRIED. I DIDN'T BELIEVE HIM SO HE LOCKED ME IN THE SAME WAY. I COULD NOT GET OUT EITHER. HE WOULD HAVE HAD TO KICK THE WINDOW OUT TO GET OUT. HE IS SO TRAUMATIZED OVER THE EVENT THAT HE HAS NIGHTMARES OVER IT. THIS IS A REALLY BAD SAFETY FEATURE. *TR

MY RACK AND PINION WAS REPLACED UNDER WARRANTY 8/2010 AT 30,000 IT WAS MAKING A ZIPPING NOISE. A YEAR LATER AT 47,000 THE SAME PROBLEM HAS HAPPENED AND SUZUKI REFUSES TO COVER THE 1000.00 REPAIR. I HAVE CALLED NUMEROUS TIMES WITH NO HELP. I AM OUTRAGED BECAUSE THIS PROBLEM IS KNOWN TO SUZUKI AND THEY DONT CARE! EVEN THE DEALERSHIP HAS TOLD ME THAT THEY HAVE REPAIRED THIS MANY TIMES IN OTHER SUZUKI XL7 WITH THE SAME ISSUE. SUZUKI CLAIMS THE CAR IS STILL SAFE AND IT IS ONLY A NOISE ISSUE BUT I DONT FEEL SAFE, ITS THE STEERING!! I GUESS THEY EXPECT US TO KEEP DISHING OUT MONEY FOR SOMETHING THAT IS KNOWN FAULTY AND OBVIOUSLY KEEPS REOCCURING.IT IS ALSO OBVIOUS THE REPAIRS ARE BEING DONE WITH THE SAME FAULTY PART THE CAR WAS MANUFACTURED. SUZUKI NEEDS TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THERE MISTAKE. *TR

TL*THE CONTACT OWNS A 2008 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 2 MPH, THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND THE STEERING WHEEL BEGAN TO EXHIBIT A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE MANUFACTURERS FAULTY DESIGN OF THE RACK AND PINION. THE PART WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000.

POWER STEERING WHEEL HARD TO CONTROL. POWER STEERING WHEEL MAKES NOISE. POWER STEERING FLUID GETS VERY LOW. NEEDS TO BE REFILLED VERY OFTEN. I HAVE BEEN INFORMED ON THE NHTSA WEBSITE THAT THERE IS A RECALL FOR THE VEHICLE SUZUKI XL7 2006. THE RECALL IS #10V250000 STEERING HYDRAULIC POWER ASSIST-PUMP POTENTIAL UNIT AFFECTED #46549. MY VEHICLE IS SUZUKI XL7 2008. I HAD THIS VEHICLE INSPECTED AND CONFIRMED THE SAME PROBLEM AS THE SUZUKI XL7 2006 AND AGREED THAT DRIVING THIS VEHICLE IS UNSAFE AND POTENTIAL DANGER. *TR

TL*THE CONTACT OWNS A 2008 SUZUKI XL7. THE CONTACT STARTED THE VEHICLE AND THE GEARS WOULD NOT SHIFT INTO REVERSE. THE AIR BAG AND THE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. SHE ATTEMPTED TO MOVED THE GEAR SHIFT AROUND BUT IT WOULD NOT MOVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED THE CONTACT THAT THERE WAS A SHORT IN THE GEAR BOX FUSE. THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO STATED THAT THE PANEL HAD BLOWN A 100 AMP FUSE AND THE DRIVER'S SEAT HAD ALSO MALFUNCTIONED. THE FAILURE MILEAGE WAS 75,136. THE CURRENT MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2008 SUZUKI XL7 LIMITED. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, HE WOULD HEAR A WINDING NOISE FROM THE STEERING. THE VEHICLE WAS THEN TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE STEERING RACK HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY ONE YEAR LATER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,300. THE VIN WAS UNAVAILABLE.

INITIALLY STABILITY CONTROL OFF WARNING MESSAGE LIGHT LIT UP AFTER STARTING ENGINE--ONCE EVERY COUPLE OF WEEKS--MESSAGE DISAPPEARED W/I 5 SECONDS. THEN TRACTION CONTROL OFF, STABILITY CONTROL OFF, SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, AND AWD OFF MESSAGES ON EVERY START UP AND IS CONSTANT UNTIL CAR IS TURNED OFF COMPLETELY. *TR

WAS TOLD THAT I WAS HEARING A NOISE THAT WASN'T THERE WHEN THE RACK N PINION STARTED TO FAIL. AND THAT THE DASH BOARD WAS SUPPOSE TO CRACK. I REALLY DON'T HAVE ENOUGH CHARACTERS TO TELL YOU HOW UNSAFE THIS CAR IS SO I'LL JUST GIVE YOU A LIST. WHICH TAKE ANOTHER 100+ OUT OFF MY POCKET, I CAN'T FIX THE CAR BUT MUST PAY FOR THE INSUREANCE. I ALSO CAN'T REGISTER THE CAR. AND IT IS TO DANGEROUS TODRIVE ANY WAY. WHILE SUZUKI FILES CHAPTER 11. LETS SEE IT ONE OF THE HIGHER UPS IN THE COMPANY WILL PAY FOR IT OUT OF HIS BONUS. 1 RACK N PINION 2 DASH BOARD CRACK A PASSANGERS AIR BAG WAS REPLACED CRACK AGAIN 3 REAR STRUT HAD TO BE REPLACED ON A 9 MONTH OLD CAR BECAUSE IT WAS LEAKING4 FRONT PASSENGERS SEAT CAME OFF 4 FRONT PASSANGER SEAT CAME OFF HAD TO BE REPLACED 5 DRIVERS SIDE DOOR HANDLE CAME OFF 6 DRIVER SIDE WINDOW WORKS INTERMITTENTLY 7 DRIVERS SIDE LOCK DOSEN'T WORK 8 REPLACED 4 POWER STEERING PUMPS AT MY COST 9 ENGINE LIGHT CODE P0008 ON CAN'T REGISTER CAR. CAUSES POSSIBLE CAUSES OF OBD CODE P0008 10 STABILITY CONTROL LIGHTS RANDOMLY GO ON AND OFF 11 RANDOMLY LOSE SPEED FROM 65 TO 25 ON FREEWAY 12 TIRE PSI ALWAYS WRONG 13 WINDSHIELD FLUID MOTOR NO LONGER WORKS. 14 " WIPER IN BACK GOES OFF WITH OUT POWER 15 2ND ROW SEAT BELTS ALWAYS GET STUCK 16 REAR DOORS RANDOMLY HAVE TO BE PRIED OPEN 17 CLIMATE CONTROL IN ALL 3 SECTIONS, AS WELL AS AC NO LONGER WORK 18BATTERY ALTHOUGH IN WORKING ORDER RANDOMLY NEEDS TO BE JUMPED. 19 STEREO ALTHOUGH REPLACE ONCE SWITCHES FROM RADIO TO AUX. 20 1ST TIME THE JACK WAS NEEDED TIRE IRON BROKE 21 METALLIC COVERING ON INSIDE DOOR HANDLES IS PEELING OFF CAUSING HANDS TO BE SLICED 22 CONSOLE CLIP BROKE WAS REPLACED, NOW VANITY MIRROR DRIVERS SIDE BROKE OFF. *TR

FRONT DOOR LOCKS WOULD NOT RESPOND TO KEY FOB AND WOULD STAY LOCKED. HAD TO USE KEY TO GET INTO THE CAR. GOT IT FIXED UNDER WARRANTY. NOW, REAR LOCKS INTERMITTENTLY WONT RESPOND TO FOB. EITHER THE REAR DOORS STAY LOCKED( AND CANNOT EVEN BE OPENED WITH THE HANDLE FROM THE INSIDE) OR SOMETIMES THEY WONT LOCK WHEN YOU LEAVE THE CAR. THE LOCK/UNLOCK BUTTON INSIDE THE CAR DOES NOT OVERRIDE THE SITUATION. THIS VEHICLE HAS NO KEY OPTION FOR THE REAR DOORS. THANKFULLY, NO ONE HAS BEEN STUCK IN THE REAR SEATS AND UNABLE TO GET OUT. NO RHYME OR REASON AS TO WHEN IT HAPPENS AND WHEN THEY WILL START WORKING AGAIN. CANT TRUST THAT THE CAR IS SECURELY LOCKED OR THAT PEOPLE CAN GET OUT WHEN IT DECIDES THAT IT DOESN'T WANT THE DOORS TO UNLOCK. *TR

THE TIMING CHAINS HAVE BEEN REPLACED TWICE IN 2 YEARS EVERY TIME INSPECTION IS DEW THEY ALWAYS KICK ON LIGHT SUZUKI REFUSES TO FIX ISSUE BUT SAME MOTOR AS CHEVY EQUINOX AND THEY HAVE ISSUED A RECALL ON CHAINS .THIS RECALL SHOULD BE ON XL7 AS WELL HAS SAME ISSUE SAME MOTOR BUT NOTHING BEING DONE TO FIX PROBLEM. 2700 DOLLAR REPAIR EVERY YEAR TO PASS INSPECTION. THEIR A LEMON.( JUNK) *TR

SIDE AIRBAGS MALFUNCTION. *TR