2019 Tesla Model 3 Complaint Log

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Cruising at 35 mph on a broad residential street, the vehicle failed to recognise road markings and signage indicating that the vehicle was entering a “slow school” zone. There is Go_Pro video of the incident here https://vimeo.com/735823359/7795c10089

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. At 45 mph and without indicating etc, the vehicle swapped lanes from left to right on a dual lane highway. There is Go_Pro video of the incident here. https://vimeo.com/735819637/601febb81d

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On a wide residential road, with a speed limit of 30 mph, the vehicle accelerated to 44 mph. The display on the vehicle incorrectly says the limit is 65 before the driver had to manually adjust the maximum speed. There is Go-Pro Video of the incident here https://vimeo.com/735815741/e651f8ab92

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On a section of road with tight, blind turns, the vehicle accelerated from 23mph to 27 mph into the approach to a turn. In making the turn the vehicle crossed the median into the oncoming lane. There is a Go-Pro video of the incident here https://vimeo.com/735805944/eab3a31083

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On a section of road with a 15 mph limit the vehicle was travelling at 39 mph. It then attempted to take a corner at 25 mph veering into the oncoming lane. Vimeo Link - https://vimeo.com/735797650/15baa75187

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was navigating through roadworks with temporary signage and cones in place. This seemed to interfere with the FSD with the vehicle moving left to right in an erratic manner and accelerating to 28mph whilst still in the roadworks zone. There is Go_Pro video of the incident here https://vimeo.com/736104870/581215a7e7

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle approached a busy intersection to turn left. Although drivers were giving way to the vehicle, it failed to complete the turn in a timely manner. The vehicle edged forward and then rapidly made the turn at 12mph . The driver had to take over as the FSD made the turn too sharply and too close to a bollard. There is Go_Pro video here https://vimeo.com/738682868/d5b572a69d

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle stopped short of a STOP sign at a junction then slowly moved to the middle of the junction, failing to make a right turn. After manual re-routing the vehicle brakes for no reason other than a pedestrian is close by. The vehicle then fails to make a left turn successfully, cutting the corner. There is Go_Pro video here.. https://vimeo.com/738680260/7c4eeba7e2

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. After successfully crossing a junction the vehicle accelerated too quickly on a narrow residential road with another vehicle approaching from the opposite direction. The vehicle was travelling at 27 mph when it was forced to brake hard. There is Go_Pro footage of the incident here... https://vimeo.com/738677992/0a3c3d4713

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Cruising at 30+ mph the vehicle was late to slow down ahead of a left turn junction. The vehicle then cut across the junction as it was moving too fast to make the turn correctly. There is Go_Pro footage of the incident here... https://vimeo.com/738674524/5db5854102

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle made a turn left and found itself in a lane that was coned off. Traffic was queuing in the adjacent lane. The vehicle edged forward into the closed lane and waited to join the lane to the right. Even though other drivers were giving way, the vehicle failed to move. The driver took manual control in order to complete the manoeuvre. There is Go_Pro video here - https://vimeo.com/738880343/09033b5c2a

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Whilst travelling at 30 mph the vehicle leaves its lane and swerves across a solid white line into the clearly marked bicycle lane. The speed of the vehicle remained at 30mph. The vehicle then returns to the correct lane, though the incident could have been incredibly dangerous if there was a cyclist in that lane. A link to a clip of the incident can be found below: https://vimeo.com/730261900/e4357f500c

My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On approach to a right turn at an intersection, which was necessary to follow the route on the navigation, the vehicle positioned itself poorly several yards from the car in front and did not take the space in the right hand lane to make the turn. The driver had to take control of the vehicle in order to make progress and not inconvenience other road users. The vehicle was also permitted to turn right on red, and failed to do so. A link to a clip of the incident can be found below: https://vimeo.com/731694412/aeedeeccfc

Phantom braking. During Basic autopilot (steering, braking in one lane) at times system applies brakes for no reason, which could cause rear-end collision with the following car. Usually happens at freeway speeds, with NO cars around the vehicle and the road is unevenly sightly with small grades or going past the crest of a large grade roadway happens when the vehicle peaks grade and descends down.

Car will break "phantom breaking" slowing down +20mph very quickly with nothing on the highway in front or behind. It typically happens before bridges, major shadows on highway. There are 2 places in Little Rock Arkansas on the highway that it does it every single day in the same spot with nothing around! Has nearly caused people to crash into me from behind. I stopped driving with the autopilot.

Sudden braking / deceleration while on adaptive cruise control. Has been happening frequently on I66 east between Haymarket and Rte 28, often at same locations. No visible hazards and often no other cars immediately in front of vehicle. Vehicle has "Autopilot," not full-self-driving. Has been happening for more than two years.

When I drive under bridges during the daytime, the vehicle will alert and in many cases brake the car. Can be very repeatable in my experience on my commute. Has happened on nearly every single different software version I had on the car over the last several years. Used to always report the 'bug' to tesla but they never did anything about it

This is a sudden unintended acceleration accident. I was driving into a hotel parking lot. I turned right at less than 5 mph for about 15 feet and then made another right. Suddenly, the car accelerated at very high speed. I was able to steer but can't stop the car until 200 yards after I made a turn into the bushes and knock down a tree. At about 50 yards the vehicle also banged into three parked cards.

NHTSA Recall No: 21V-00D My vehicle has been affected and suffering from the defect noted by the NHTSA. For approximately five months I have unsuccessfully attempted to have the defective condition repaired to no avail. Most recently the vehicle was taken to a Tesla Service Center to have to recall performed, however upon arrival I was informed that the parts were not available and the service center informed me incorrectly that the the parts were available. Specifically, the service center advised they did not have a grommet to complete the repair and would not repair the vehicle without the grommet. I was informed that although the service center had the rear camera coaxial cable in stock, which would have repaired the defect the service center would not perform the repair without the rubber grommet as well. Upon being informed the repair would not be completed as previously promised, I requested the alternative repair be performed for safety reasons to prevent the intermittent problem becoming permeant. I requested the "guide protector" be installed as a temporary solution to the rear camera ceasing to function for days at a time after I open and close the trunk. The alternative repair is described at: https://www.tesla.com/support/model-3-trunk-lid-harness-retrofit "How will Tesla repair my car and how long will it take? At no cost to you, Tesla Service will inspect the trunk harness on affected vehicles for wear. If the amount of wear is within the specification for the coaxial cable, Tesla Service will install a guide protector to prevent further wear. If the amount of wear is beyond the specification, Tesla Service will replace the harness and install a guide protector." I have submitted numerous photographs to the Tesla documenting the recalled defective condition that creates an enormous safety hazard. To date the only solution I have is to not use the trunk whenever the camera is actually working.

No timely remedy provided for recall 21V-00D. The recall was initiated in December, six months later the manufacturer has no resolution.

A Tesla model 3 was eastbound on a two-lane roadway at approximately 7:20am local time. A westbound school bus slowed, and activated its amber warning lights, followed by the red stop lights and driver side stop sign. The Tesla, proceeded through the traffic control devices of the school bus while the bus was accepting child passengers. It was evident that the "driver" of the model 3 had full self-driving mode engaged, and was not fully paying attention to the road as he was clearly interacting with his smart phone, held at steering wheel height. The Tesla FSD system clearly failed to appropriately stop and wait for the school bus traffic controls. Had the students needed to cross the highway (instead of only boarding from the shoulder) a serious vehicle/pedestrian incident could have resulted. NOTE: Model 3 was NOT my vehicle - This form is flawed that it makes the assumption that the reporting party is the owner of the vehicle.

My car brakes for no apparent reason consistently in the same location every time. What has been described as “phantom braking”. When I hit two spots on I5 northbound near the berkley exit. The set max speed of my cruise control will suddenly drop and the vehicle will brake. The speed then adjusts up to the prior setting and the vehicle will return to normal. This in total lasts about 5 seconds but results in dangerous braking.

Multiple occurrences of phantom braking while at highway speed and using Autopilot (I do not have FSD). In most cases, there is another car (on either side next to me) and a 3rd car is coming up from behind at a high rate of speed. The 3rd car then cuts across to the open lane and as that's happening, my car suddenly/abruptly applies emergency braking and I instinctually apply throttle to keep the car moving forward. I have submitted bug reports to Tesla at the time of each incident.

On several occasions in the past 2 months, the display on my Tesla mode 3 has gone blank while driving. One on occasion, the display which is the only source of your driving speed info went blank during a rain storm at night. At the same time, the vehicle also lost its auto wipers and turn signals. This made driving very unsafe . I was on a highway in a long construction zone with no way to pull off the highway.It was several minutes before the screen rebooted and returned to normal. I have attempted to have Tesla correct this problem but they have told me that I must provide them with the exact time and date this occurs as they cannot go through lines of code to diagnose the issue. Blanking displays is a known issue. The service person I communicated with would not provide me with their phone number to discuss his dangerous issue. The advised me that without me telling them exactly when this happened they would not attempt a resolution. Help !!

Received an alert through the Tesla App that my car alarm was going off. When I stepped outside my house I saw smoke coming out of the windows. I opened the rear passenger door and saw the floor on fire. I went inside and called the fire department. By the time they arrived the entire car had been destroyed.

Firstly, I have 2 recalls on my vehicle which I have reached out to Tesla to repair. Their response was that if it's not a problem now, they won't fix it. If the cable/monitor loses function, I am asked to contact them. In regard to the 2nd recall, they said that they will fix it up with a recent update. No further action needed. My concern and current complaint is my back left/driver's side quarter/corner glass shattered spontaneously. This is after I closed the trunk and pushed back the backseat upright (which was pushed down probably from closing the trunk). Within 30-60 seconds of being in the car, the whole class corner panel shattered. The car was parked (in 50* degree weather) for 4 hours while I had dinner and watched a movie. I was inside the car when the spontaneous shattering occurred on 05/10/2022 @ approximately 9:00pm. There was no internal or external force, the car was parked, and I was inside when the whole situation happened. I was beside myself how it just shattered and how lucky I was not to have kids or anyone in that backseat behind me next to the shattered window. This is unacceptable to have defective and poor quality controlled glass/workmanship. I don't expect to close my car door and have my window shattered or close the trunk and have the windshield explode. This needs to be investigated so no one would actually get hurt. I am lucky that I had no one in the car and the vehicle wasn't moving but I can't imagine if others would be so lucky. I called roadside and customer service. They were of no help. They reported no recalls on the glass and that I should fix it and it won't be covered. I've called numerous numbers to get no where and no explanation other than we're sorry and you will need to get it fix and pay for it. I understand if someone broke in my car or if there was an accident, but in this case, it seriously just shattered without an explanation. I am hoping to get some resolution from Tesla and protect others.

RCM_a021 Front Left safety pretensioner becomes loose after moving seats, tesla refuses to fix this safety issue because there is no recall for this, regardless of how many people complain about this issue being a common problem in 2018-2020 model 3 Tesla

This is a safety report on the poor function of the rearview camera and is for two issues that both hinder the ability to safely back up utilizing the camera display. The first issue is in regard to the delayed display of video on the screen compared to reality. The display always is delayed by a noticeable margin. Reacting to what is on the screen _now_ is often the wrong reaction, as the real position of the car has changed from what is displayed. While this delay still results in a smooth video an estimated 80% of the time, there are times when the screen freezes for a second or two, making it more likely for an accidental crash due to non-current video being displayed. The second issue is in regard to the quality of the video displayed on the screen in what Tesla calls "low light" conditions. The video is grainy, with vertical lines obfuscating what is displayed on the screen. After numerous reports of this to Tesla over the time of my ownership, the always reply saying it is normal. If backing up in nighttime conditions, the screen may not adequately display surroundings due to Tesla's known inability to fix the display when it is not daylight. As reference, this happens even backing into my own garage during the daytime hours, when I can see perfectly well myself. I would not consider this low light condition. Tesla has refused to fix this issue, and instead insists it is expected behavior and offered to explain it to me further, rather than resolving the issue. They seem more interested in getting customers to be quiet, than fixing issues. Please feel free to contact me to discuss this further. I would be more than happy to gather any data that would help you. I just want my car I paid for to work without safety issues shrugged off by the manufacturer. Thanks!

The traffic-aware cruise control frequently brakes hard at high speeds (70-80mph). It will brake for no reason, bringing the car's speed from 80mph to 30mph in a few seconds. This happens about 3 times an hour. If there was a car close behind me whenever it happens, this could have caused significant harm. I feel this is an extreme safety risk. My vehicle has not been inspected, but this is a common complaint among Tesla owners in recent months.

While streaming Bluetooth audio, the forward collision warning fails to activate sometimes until after a few seconds. What happens is when it is supposed to sound, all audio in the car stops and there is a clicking for a few seconds. Then after a few seconds, the alert goes off. The alert is very dangerous because it severely reduces the time for a reaction. Secondly the backup camera has ghost images and stutters. When placing the vehicle in reverse, a ghost image appears for a second or two then goes into the live view. The live view is very laggy and non responsive. The image freezes and does not update. This causes issues when backing as any sudden movements may not be recorded and will cause an injury because the driver will not be able to see what is going on.

I have a Tesla model 3 SR and it only has the standard autopilot option, not the full self driving option. When on the freeway in a single lane and autopilot is engaged, if the single lane splits into two lanes, the car will swerve violently trying to determine which lane to take. This is a danger for the other vehicles behind me, as they are confused as to which lane the vehicle will take. Sometimes it will take a left or right hand turn lane and then start beeping when it determines that it made a mistake. A huge safety risk, as somebody would be thinking that I would move left or right, but instead the car moves into the lane going straight ahead at the last minute.

The contact owns a 2019 Tesla Model 3. The contact stated that while driving at 60 MPH, the vehicle experienced phantom braking while there was no other vehicles or objects around. There was no warning light illuminated. The contact depressed the accelerator pedal and was able to continue driving. The contact stated that the failure had been reoccurring increasingly while driving. The contact stated that the vehicle was not designed with self-driving mode. The manufacturer was notified of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,500.

On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.

Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.

While the vehicle’s “autopilot” is engaged with the screen showing the blue lane border lines on the screen, the lane keeping assistance will suddenly and sharply veer out of a straight and clearly painted lane without any warning creating a dangerous reaction from the driver to attempt to correct (and possibly over correct) the abrupt and unexpected departure from the lane.?

The scenario mentioned has happened numerous times. When using Autopilot on a two lane highway, the vehicle's AEB kicked in and slammed on the brakes multiple times. My theory is that since ditching radar, the vehicle thinks that the oncoming traffic is coming into its current lane even though there is a set of double yellow lines dividing it. This phantom braking issue is especially prevalent when there are curves in the road, as momentarily it may appear that oncoming traffic is "head on". This resulted in me almost getting rear ended by the vehicles behind me and causing a multi-vehicle accident.

The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.

While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.

Autopilot break the car for no reason on highways and high speed. Always happen on I-5 at Anaheim, CA to Los Angeles, CA area.

While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.

Automatic Cruise Control and Tesla's Auto Pilot feature phantom braked extremely aggressively when it saw on coming traffic. Sometimes without any traffic. Through a roughly 1,200 mile road trip it happened at least 2-3 dozen times to the point where I turned it off concerned it might phantom brake aggressively with a car behind me and cause me to get rear ended. Sometimes it would give me alert sounds, sometimes it would just brake. This was never nearly as much of an issue until the November update of 2021.

You have many reports of Tesla Model 3 ball joint failures. The ball joints are failing due to lack of lubrication. If an owner complains enough Tesla will squirt some lube in and reseal with silicon goop. Owners are even DIYing with WD40. Here is a Tesla in the junkyard with upperball-joint popped apart and all other ball-joints busted. https://www.iaai.com/VehicleDetail/33393366~US Just wondering when you might get around to demanding a recall. Thanks Your friend Keef. Say Hello to Elon for me.

Constantly beeps and makes me think I’m getting into an accident took to tesla they say sensors are ok. But a car shows on my blind side and sometimes there’s no car there, especially big trucks doesn’t bring up sensor correctly

Vehicle handle will become frozen and because of the design, it is difficult to open the door. Once it is opened, the windows will not roll down far enough for the driver to close the door. Because of this, the driver will need to move or drive the vehicle with the door open.

On a cold day at 26F, the parking system will seized. When attempting to move, you will have to move the accelerator pedal nearly more than a quarter to break free. This is extremely dangerous if you are parking close to another vehicle ahead.

Range is not true for 2019 P3D as it is advertised as 310, same for long range with same motor and same battery size, while performance has bigger wheels. I never got more than 220 range.

While driving along the interstate on my commute at freeway speeds 60-70 miles per hour, the emergency braking system will suddenly engage, and the car will issue a collision warning. During these incidents there is no car at risk for striking my vehicle or slowing down in front of my car. My commute usually occurs in the evening and early in the morning. This typically happens at least once during my work week.

TESLA HAS CHARGED $6000 FOR DELF DRIVING 2 YEARS BACK AND THE SELF DRIVING JUST CAME IN EFFECT , IT IS REALLY RISKY TO USE THIS AS THE CAR BRAKES RIGHT BEFORE EXIT AND SOME TIMES DOES NOT EVN RECOGNIZE THE RED LIGHT S

when using cruise control the car will suddenly brake without warning and for no obvious reason. This happens with regular Cruise Control as well as Adaptive Cruise Control. It happens at low speeds (in town driving) and at Interstate speeds (65+mph). No warning lights or sounds. Most recently, today. Tesla has not been responsive to date. At higher speeds, there is a strong chance of either being rear ended or forcing the car behind me to take evasive action if they are too close which could result in an accident.

Car has too many phantom braking issues while using autopilot and cruise