NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2020 Tesla Model 3. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
seems like a common issue that keeps coming back again after repairs. this is my first seat belt error message so I will take my car in for warranty work and hopefully it is covered.
Sporadically, I've been driving and the steering stiffens so much that I can barely turn the wheel. The car flashes a warning that steering assist may be reduced. I pull over, turn the car off, restart it, and it is fine again. This happens, such as the last time I filled this out, randomly and not every day nor on every drive. I contacted Tesla and they estimated a $2,000+ cost to fix it and can't get to it until October 2nd at the earliest. Meanwhile, I need it to get to and from work. They stated that the steering concern hasn't been reported in any other vehicle, but I've seen it reported by others to NHTSA.
While driving on the highway, the car suddenly alerted me that the steering assist was affected. The steering wheel became extremely stiff. To turn, it took two hands and quite a lot of strength. I pulled off onto an exit, turned the car off, then started it back. The steering worked properly the rest of the drive. The next day, steering worked fine on my 50-mile drive to work. On the way home, however, it froze up the same way again. Again, I pulled over, turned the car off, then back on and the issue was resolved. The steering wheel was so stiff that I could barely turn it, however, and it is incredibly unsafe. The soonest they said they could check the car is October 2nd. It seems to be a software issue since turning the car off and then back on resolves it. Tesla, however, is impossible to get in touch with other than sending a text through the app and then I'm lucky if I ever get a response.
On September 9, 2023, we were driving from Winter Park, CO to Omaha, NE. Three or four hours into our trip, we experienced what is described on the internet as "phantom breaking" four or five times in an hour. We were in a remote area on I-80 with no cars ahead of us or behind us and no debris in the road. We have occasionally experienced this hard automatic breaking for no obvious reason before in our almost four years of driving this Tesla, but we never thought much of it. This time since it happened so many times in such a short amount of time, we researched online if there was anything we could do. With that information we turned off the "Automatic Emergency Breaking", which seemed to do the trick. When we contacted the Tesla Service Center in Council Bluffs, IA for an appointment to see if they could fix the problem, they asked for more information. They said the following: "We performed a remote diagnosis on the Autopilot System in the vehicle and its affiliated hardware and all checks came back in good standing with no faults." They then suggested I read the Owners manual for factors that may cause the vehicle to brake when not required or expected. I read it and told them none of those conditions were present. They said that was all they could do and suggested if it happens again I should file a "bug report" (which was a new concept to me!). The phantom breaking happened, but Tesla either doesn't seem to believe me or does not have the ability to properly diagnose or fix the problem. I will try to remember to turn off the Automatic Emergency Breaking, but that raises other safety concerns . . . .
On 9/3/23 we were traveling from Moab UT to Green River UT and the cruise control was engaged at highway speeds. We were not using the "Autopilot" functionality. Without warning, the car suddenly decelerated under what felt like hard braking. There was no warning immediately before the hard braking started and the car had no warning indicators of any kind either before or after the incidents. The hard deceleration happened at least four times. One of those times a raven flew up from the road, but the other times there was nothing in the road. At least three of the incidents occurred on highway 6 traveling north. The last time it occurred was on I-70 westbound after we stopped the cars and cleaned all the cameras and ensured there was no debris on the front bumper which could cause issues with the forward-looking radar. We lost confidence in the cruise control feature and did not enable it for the rest of the trip. This is a safety issue because the car does not just reduce speed, it feels like it is braking hard or perhaps full regeneration of the battery. Either way, on these 2-lane highways, there are often situations when other drivers are driving too close to the rear bumper and a sudden, inexplicable hard braking is very likely to cause collision. A collision at these speeds could push the car into oncoming traffic, leading to fatalities. We asked Tesla service to look into the issue, and said there is likely footage of at least one of the events (because I honked the horn to start recording). The Tesla service person gave several reasons why it deceleration may occur, but Tesla is neither reviewing the footage, nor taking action to remedy the issue. They said "Our remote diagnostics has confirmed the vehicle hardware is operating as expected and there are no repairs the service team can make in regards to this." With service unable to make a fix to the car, this problem remains unresolved and we have lost confidence in cruise control.
Spontaneous shattering of side window, rear driver's side. Car was parked in driveway at the time.
Sudden acceleration while driving and at stop sign
The contact owns a 2020 Tesla Model 3. The contact stated that on three occasions while driving at various speeds, the vehicle experienced phantom braking. The contact continued driving. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Tesla's Full Self Driving was enabled. The car failed to stop at a stop sign, and was actually accelerating through the stop sign. This was a huge error, and I had to slam on the brakes in order to get the car to stop. It was critical that the car stop, as cross traffic did not have a stop sign (2 way stop intersection) and the speed limit for cross traffic was 45mph. Very dangerous. I have video to confirm this incident. Please contact me if you need access to the video.
The contact owns a 2020 Tesla Model 3. The contact stated while driving approximately 40 MPH, the vehicle rolled over an uneven road surface and the contact heard an abnormal creaking and squeaking sound coming from the front driver’s side wheel well. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure at various speeds. The contact stated that the sound had become much louder. The contact had taken the vehicle to a dealer, where it was diagnosed and determined that the driver’s and passenger’s side front upper control arms and lower links needed to be replaced due the seals deteriorating and disintegrating. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 59,135.
On August 2, 2023 at 0400, the Tesla M3 was charging in the garage using a home charger. Smoke indicative of an electrical fire likely originated from the vehicle and eventually triggered a smoke alarm in the kitchen. The driver was unaware the source of the smoke was the Tesla, disconnected the Tesla and moved it out of the house to protect the vehicleb assuming a fire was in the house, and called firefighters who searched the home without success for a source of the fire. The driver now believes the Tesla was the source as the garage access door was cracked open to feed the charging cable from the 240v outlet in the laundry room. The nearest smoke detector from the Tesla is in the kitchen, where the driver smelled smoke from an electrical fire. At roughly 0745, the driver was about to complete a one hour commute to work in this Tesla unaware that the incident at 0400 was related to the Tesla. The driver experienced a sudden vector and velocity change in the vehicle while traveling at highway speeds. This is the driver's last memory of the accident that followed. A witness driving behind the Tesla described the vehicle traveling in clear lanes when it abruptly jerked left, then right into the side of the highway into concrete barricades. The Tesla was destroyed, airbags deployed, and the driver was rescued by first responders,firefighters, and paramedics. The driver was evacuated to the nearest hospital with serious injuries. The driver suffered broken ribs, a pneumothorax, several lacerations to head and chest, several contusions across the shoulder, legs, and body, and a mild traumatic brain injury.
I have had multiple incidents of sudden speed reduction on major hi ways. (us 287 and I 25). Usually these incidents occur when I am traveling north (increasing elevation and later in the day), but that is not always the case. The events appear to be totally random, but result in a speed reduction of 70mph to 40mph rapidly enough that loose items (including pets) fly. on occasion I have had to be very quick to accelerate to avoid being run over by a tailgater. I scheduled a service appointment, but was discouraged from doing so by Tesla Service people who said “the car is still learning”. The fault has not improved. If anything it happens more frequently. At this point, I would say we travel “on edge”.
Sudden hard "phantom" braking while in adaptive cruise control. This put myself and other drivers in danger of a collision. The problems been reported to Tesla, but as of yet not fixed or inspected.The problem seems to be completely random with no advanced warning of any kind.
The car repeatedly rapidly decelerates when passing semi-trucks on the highway. This creates a problem for vehicles driving behind my vehicle as it creates sudden braking for them and it creates a bit of panic for the driver of my vehicle due to the suddenness of the braking. This problem occurs almost every time the vehicle is driving over 60mph on a freeway and is midway in passing a semi-truck trailer truck. The dealer has replaced the camera but the problem still occurs. Collision lights occur at the time of the error but no other warnings occur.
While driving on the freeway, my 2020 Model 3 “phantom braked” multiple times while using the cruise control. No autopilot for lane keeping assistance. There were no cars in front of me or any hazards. The pavement was pretty new. I was using this feature earlier in the trip with no issues then it started all the sudden with multiple incidents in a short amount of time.
My car cameras and audio will randomly stop working. Come to find out I took a recording with a timestamp of 1151 pm where I am on the highway and driving. Have witnesses of me driving and the issue. My model 3 logs, as stated by service technician, say my vehicle is "Parked and not being operated". This means I am driving with potentially dangerous and absolutely unreliable software in my car. It shows the car isn't being operated as I am going 60~ on the highway in traffic. My car cameras will go completely black and the audio warnings will go out including the backup sounds which are a required feature. Have contacted Tesla since 2020 and no action except a blanket statement of "a future update"
my son-in-law went straight off country road and into a tree car burnt to ground was burnt to death date was [XXX] sheriff Spokane county investigating teal front suspension repaired 1 month before at local Tesla shop Spokane wa INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Phantom Braking occurred almost 40 times on our recent trip from Northern NV to California and return. We left on July 16 and returned on July 21. Our route was from Minden NV to Las Vegas on Highway 95 and then onto Temecula CA on Highway 15 and 215. The return trip was on Highway 15 to CA 138 to Highway 14 to Highway 395. All travel was during daylight hours. Sometimes phantom braking was so severe, the deceleration cause us to be thrown forward towards the dashboard. We wore seat belts to prevent hitting the dashboard. This also happened on a similar trip in 2022 and was reported to Tesla and were told that nothing could be done. The current software version is 2023.20.9
Open door button doesn’t work, this is a widely reported problem online. In case of accident, fire or submersion the passenger will be at great risk for bodily harm or death
12v battery failed without warning. Car was parked. Was unresponsive. Could not unlock the car. Able to open trunk and passenger side door only. Drivers side would not open. Touchscreen black no power to Do anything car essentially dead with no warning. There should have been on screen display informing driver of the need to replace 12v battery. There was none. Car needed to be towed. If this has happened while we were in the car we would have been locked in. Tow operator jumped the battery to open hood. Touchscreen restarted but car still unresponsive. Multiple warnings on screen. Tow mode would not work so car needed to be pulled with the rear wheels locked onto tow truck.
While driving on the freeway I5 in central California in the middle of the day there were no cars in front of me and the vehicle went into sudden PHANTOM BRAKING mode. I was driving at 75 MPH and it suddenly went into hard braking. Extremely dangerous. The vehicle behind me had to swerve around us. We could have been killed. I was using the cruise control but NOT the Enhanced Autopilot. This needs to be fixed. We escaped severe injury or death by sheer luck
The contact owns a 2020 Tesla Model 3. The contact stated that while driving 75 MPH at night with self-driving assist mode, the auto high beams lights engaged three times within 20 seconds. The contact stated that the driver ahead of him then decelerated and veered to the side of the road because it appeared that the contact was sending him an alert through the activation of the high beams. Additionally, the contact was pulled over by a Police Officer. The contact stated that the auto high beam feature was distracting to other drivers. The contact stated that he was unable to disengage the feature. The manufacturer was notified of the failure and informed the contact that the driver did not have control over the feature. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.
I was driving from indio,ca to Orinda,ca on interstate 10-210-5 north and the vehicle had at least 6 phantom braking events when the car was in cruise control and one event the auto pilot was on. There was clearly nothing front of me. This is so dangerous and there will be a bad accident if it isn’t fixed. Please have Tesla fix this.
There is no manual door opener from the rear seats. In case of a power loss doors would not open. Only way the rear passengers can get out is climb to the front seats and get out through front doors. This is a serious situation in case of accident when power loss can happen.
Had cruise control on and “phantom braking” occurred about 10 times on a 22hr trip from California to Oklahoma. Very scary. Car went from 80 to about 40mph in seconds. How is this even possible for Tesla to have these vehicles on the road? I’ve only had the car for 2 weeks.
The car had unintended acceleration. I was driving and suddenly it sped up really fast and I needed to slam on the brakes. This was on a residential street so it was really dangerous. This happened once before, on a highway. Both times this happened, I was touching the wipers controls. I have no idea if it’s connected or coincidence.
My vehicle was in a collision on the freeway and the airbags did not deploy. The car is being assessed to see if it deemed totaled. Regardless of the outcome of the status of the vehicle, given the impact of the accident, the airbags should have deployed given the impact of the collision and the impact on the car.
My FSD Beta-equipped Tesla sometimes makes inappropriate lane choices while following the navigation route. After watching a video made by a Beta volunteer driver while testing a similar lane selection issue they had experienced across several FSD Beta firmware releases, I checked a Google Map navigation route that took the same turn onto the same street shown in the video. The path in the Google Map route correlated closely with the erroneous route driven during the test video. The vehicle initially turned into the correct targeted lane. The car was then moved left into the "suicide lane" with a median island in the path directly ahead. Tesla's Level 2 ADAS correctly "changes lane to follow route" and moves the car out of the incorrect center turning lane. I've experienced similar errors at times. This complaint concerns the route that brought the car into the center turn lane after making the left turn correctly. I documented these findings in a video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The automatic windshield wipers came on and would not shut off. The car was clean, the day was sunny, and the camera lenses were free of dust or anything else that could cover them. While driving along, the wipers started and would not shut off. I went into the main monitor/screen that has the wiper settings but I was not able to activate the wiper/off button, so the wipers kept working. Pressing on that button would not activate it. I was in autopilot at the time, i.e., cruise control + lane keep assistance. I have FSD/full self driving, but have never used it since it is still in beta testing. I’m using Tesla software # 2023.7.10 I checked the various Tesla websites, and you can turn off the wipers only if you disable the ADAS features. After I turned off the ADAS, I was able to activate the wiper/off button. But this is a terrible situation, the ADAS needs to be activated, but if I activate, it wipers will begin working whenever they feel like it, regardless of the weather outside. This is clearly a software problem with the Tesla ADASN needs to be corrected. I don’t want to be driving along with auto pilot on, and then the wipers will simply turn on. Any help you could provide would be greatly appreciated to correct this dangerous situation. There are countless hundreds of complaints like this on the various Tesla websites about spontaneously functioning wipers when the weather is bright and sunny.
When driving on a longer trip, I have repeated sudden deceleration and sometimes harsh braking when using cruise control. This has also happened in normal daytime hours with no traffic around me on rural interstates. On my last trip, I had to keep my foot on the accelerator to keep the car at a constant speed. It is unnerving to me and very scary for passengers. It has made it impossible to use cruise when I have passengers. Tesla has said there is no hardware issue and have declined to service the car.
My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as I’ve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall.
Recurrent phantom braking while using autopilot. Sudden deceleration that does not seem to correlate to any specific traffic or weather condition.
The main computer failed right after the warranty expires at 51,721 miles. My computer just failed and I have not done a single thing to damage the main computer. I was upgrading to 2023.12.5 and the computer just crapped out. I’ve been driving around with a blacked out screen and no access to backup camera, A/C, and unable to tell my speed, or when the turning signal is on. I tried to explain to the service center that this is not my fault for the computer failing and that they need to take care of the service free of charge. The car is still drivable and I have been fighting with Tesla support and the service center people to get them to understand that I am not liable for their defective equipment. It seems the only way they are willing to take responsibility is after a recall is issued.
Rear windshield developed a stress crack. No incident was involved, it just suddenly appeared. It ran about 1/3 of the rear window. I was concerned the glass would fall in on infant passenger seated in a car seat in the back seat. This appears to be a common glass problem for Tesla.
The passenger-side seatbelt system in my Tesla Model 3 (bought Dec 2020) has been malfunctioning repeatedly. The vehicle displays a "Front passenger safety restraint system fault” warning, even when no one is on the passenger side. This issue has persisted despite multiple repair attempts by Tesla during the warranty period, but they have been unable to resolve it. Safety Concern: A malfunctioning seatbelt system is a serious safety hazard, as it could result in the seatbelt failing to function properly in an accident, potentially putting the passenger at greater risk of injury or death. Additionally, the fault warning may prevent proper airbag deployment or create a distraction for the driver while operating the vehicle. Attempts to Fix & Verification: Tesla has attempted multiple repairs but has not been able to fix the issue. According to Tesla, this is a common issue with this model, which raises concerns about a wider systemic defect. The problem is persistent and ongoing, making the vehicle unreliable and unsafe for passengers. Warning & Symptoms: The seatbelt fault warning appears randomly but frequently while driving. Tesla attempted to fix this issue as early as June of 2023, and has remained unresolved despite 4 or more service visits. We might have asked Tesla to work on this issue even earlier and more times since we're unable to pull up repair history before this due to their system error. This issue requires immediate investigation to determine if it is a broader safety defect affecting other Tesla vehicles and if a recall or mandatory repair is necessary.
When using cruise control from Las Vegas to Reno Nevada and also going back the car will brake extremely hard over 80 times one way which almost caused alone 4 major accidents with stopping abruptly for no reason causing the cars behind you to almost rear end you. This is tremendously dangerous and it s happening so often you can even use the cruise control. This does happen on other trips as well such as Las Vegas to Phoenix. When it slams the brakes randomly all your items get thrown to the front as well. This needs fixed before someone gets killed
When using “Auto Pilot” (Teslas adaptive cruise control) the vehicle experiences violent phantom braking. The system slams on the brakes in some cases going from 65 to 20 MPH almost instantly. This happens on a fairly regular basis and is a massive safety issue. We have nearly been rear ended on several occasions.
Hard Phantom braking incident when using cruise control with no vehicles ahead or next to me.
Windshield wipers routinely start "auto-wiping", even while turned off. I've reported this to Tesla many times and nothing is done. Plenty of evidence online that others have this same problem. I live in Phoenix, Arizona so when I say my windshield is dry, I mean it's DRY. Leaving out how distracting it is to have your wipers refusing to quit wiping, it's also wearing out the wiper blades so they're not efficient when actually needed. I've already replaced them once a year ago with, maybe 10,000 miles on vehicle.
I was driving on a highway using the adaptive cruise control. Several times the car braked for no reason at all. There were no cars in front of us, it was phantom breaking for no apparent reason. It was a long road trip of 12 hours over 2 days and I stopped using cruise control when anyone is behind me out of fear of causing an accident. The issue happened at least 15 times over the 2 days. It is a safety issue in my opinion, as other cars following you may rear end you when the car brakes hard for no reason. I've owned the car for a while, and it seems to have gotten much worse than it was before. There are no warnings before it does the phantom breaking. I have not had it inspected by anyone else. I believe it is a software issue that needs to be fixed by Tesla, as there are no error messages, and all my cameras appear to be functional.
While driving in FSD, autosteer, traffic aware cruise control, and with all turned off, I have experienced 5-10 episodes of “phantom braking” on the highway at high speeds over the past 48 hours. I have driven in 4 states total so far; in sunny, cloudy, straight road ahead conditions, sometimes with cars around and sometimes on totally empty stretches of road. The first episode took my car from 80mph to 60mph extremely suddenly, with no warning, lurching me and the things in my car forward. I was shocked as I was unfamiliar with this issue. Luckily the car behind me at the time was about 1/8 mile away. However, this could have very easily caused someone to rear end me. This repeated over and over all day yesterday, sometimes the braking less severe than others. Now if using cruise control I need to hold my foot over the accelerator instead of the brake, which feels wrong and also unsafe, but it’s terrifying and I disengage cruise control if anyone gets too close behind me to be safe.
Braking and Stopping - Braking system - Improperly functioning braking systems. I experienced a problem with the brake pedal, brake calipers, and/or any component of a Model 3 braking system. “Model 3 has an anti-lock braking system (ABS) that prevents the wheels from locking when you apply maximum brake pressure. This improves steering control during heavy braking in most road conditions…Forward Collision Warning and Automatic Emergency Braking do not operate when driving at very low speeds (see Collision Avoidance Assist on page 128). Do not rely on these features to warn you, or to prevent or reduce-the impact of a collision. (Tesla owners Manuel71-73) I stop on a downward slope with my foot on the brake to wait for a gate to open in my apartments. I let go of the brake and the vehicle remained steady until it started rolling. When it started rolling, I jam my foot on the brake but the brake is engaged (locked). The vehicle accelerates, the brakes and steering wheel is locked giving no control over the vehicle. The vehicle drives through the gate and into a wall. The airbags deploy and I get out immediately for caution of explosion and shock. I call a tow truck and made a claim with USAA. I got a concussion and multiple injuries on my body. I’ve been getting medical treatment for 6-8 months. USAA didn’t help as they deemed the accident was my fault and totaled the vehicle. I bought the vehicle for more than what’s it’s worth. I have loan payment that I can NOT pay. This was my only asset and this accident changed my work life. Tesla gave me the run around on how to make a claim and no compensation. Directed me to insurance company. This demonstrates failure of an Braking System, operating electric vehicles, company responsibility, safety and transportation regulations and policies. These vehicles are highly dangerous for my safety and others as there’ve been multiple accidents and deaths.
Driving from Reno to Las Vegas on hwy 95. I was using the cruise control and the car repeatedly slammed on the breaks when there was nothing on the road to cause it. Breaking was applied dropping the speed from 5 miles an hour up to 35 miles per hour. The excessive breaking could have caused a crash if a semi was behind me. Every time it happened I noticed a phantom object showing up on the very limit of the traffic display screen. If there was any other vehicle picked up by the sensors the cruise control never malfunctioned. It braked at least 10 times during the trip. I talked to 10 other Tesla drivers and 9 told me they were having the same issue. The one driver that did not never used his cruise control.
The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was T boned at an intersection by a red light runner. My car got hit on the driver side and front to back where the initial impact occurred by the left front wheel. None of the airbags deployed. My speed was probably around 30 miles and the other cars speed I don’t know. The other car was a 2021 Toyota suv. I don’t recall what model but all of the airbags deployed in the Toyota. I got thrown against the driver door and sustained an injury to my left rib cage.
I got a "power reduced dir_a126" error code that limited my speed to 55 mph. This is dangerous on the highway as 55 mph is significantly under 70 mph and cars were almost rear ending me.
April 10 & 11. Drive from Minneapolis to Washington D.C. Several phantom braking incidents—two severe. If someone would have been behind me on the Ohio Turnpike, there would have been a major crash. This issue first cropped up on my vehicle in late fall of 2020. WHAT CAN BE DONE TO FORCE TESLA (really MUSK) to install radar sensors or LiDAR? Is there a class action lawsuit that has been started? I have a car I cannot trust to use cruise control. I do not use, or ever want, lane assist or FSD. I just want a reliable and SAFE cruise control system. I get nowhere with Tesla on this. At this point, Tesla should buy back my car—and likely thousands of others or retrofit. I know that others have been injured and no doubt someone is going to get killed…something must be done…this is major SAFETY issue. Thanks.
An incident occurred in April of 2023 while running FSD Beta 11.3.6 firmware. I have been unable to retest this location on more recent software, so this concern may have been mitigated with a subsequent update. As seen in the video, the yellow lane marking on the left transitioned from the roadway up onto the movable center median. Once on the bridge, the left repeater camera and the center display visualization both illustrate the lane centering was definitely biased towards the left side of the lane, a possible indication the vision-based lane centering was miscued by the yellow line now appearing on the barrier instead of the road surface. This left bias brought the vehicle uncomfortably close to the barrier, which resulted in a manual takeover. It is difficult to judge based on the low resolution of the repeater camera view, but my estimation is that the tires were approximately 12 inches away from the protruding bottom lip of the barrier. [XXX] This same left lane marking concern also occurs at the entrance to the Oakland, California Caldecott tunnel eastbound bore. The Google maps link provided shows the yellow line which defines the left lane edge disappears at the tunnel entrance, at which time the vision-based lane centering seemed to be cuing off of the curb as the lane edge, rather than there being a marking that would delineate a lane edge further away from the curb. An FSD beta user (name and date unavailable) reported contacting the curb at this location at approximately the same date as the GGB recording. [XXX] The GGB matter was brought to the attention of the Bay Area Toll Authority with the suggestion they contact Tesla. I have been unable to verify that the Toll Authority followed up on that suggestion. The release notes for Beta 11.4.4 suggest the issue might have been addressed, to wit, "Improved offset consistency when controlling for static obstacles." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have an alert that says "Front passenger safety restraint system fault". I took the car in to Tesla Service in late April. Was told it would be about $270 to replace the sensor in the seat that detects it someone is sitting in it. They told me that when the parts people went in, that wasn't the issue and that to fix the sensor they thought it was they would have to tear the whole seat apart and that takes too long so instead I need to buy a whole new seat at the cost of $3000. I didn't have time to deal with it further at that point and the seat was back ordered anyway. I asked if the issue would affect the operation of the airbags or seat belts thus causing a safety concern and was told that it would not. That the car was still safe. I took the car back without repair. I have since noticed that when a passenger is in the seat, the symbol that states that the airbag is not engaged is still on. So it would appear that the airbag is not working properly. I called Tesla today to inquire and ask for clarification if this is a safety concern and if the airbag is not working. They told me a manager would call me back. They said there is not a Tesla wide recall- even though it would appear that this issue is causing the airbag not to work. From research online it seems like other customers have experienced the same or similar issues.
Left headlight blinker and windshield wiper not working. Happened twice once in 2022 and now. Repaired once in 2022 and when happens is dangerous because can’t signal and can’t use wipers in the rain
Data synced from NHTSA on May 4, 2026