2021 Tesla Model 3 Complaint Log

When accessing the on-screen owner's manual, the Tesla screen freezes completely and no controls or signals are available. After the screen freezes, the air conditioning starts to blow at a full blast for about 30 seconds. The Tesla screen then goes blank for about two minutes, at which time the driver has no access to signals, speedometer, alerts, or any other car information detail. It is not clear if lights or doors are impacted. The car is able to accelerate and brake during this period, but the driver is essentially "driving blind." After approximately two minutes, the screen flashes a Tesla logo and reboots. Once the screen reboots, the screen - and car operation - appear to operate normally. This has occurred four times over a period of several weeks. This is a safety hazard. In one instance the screen went blank while driving on a highway on-ramp. It was frightening to have all car controls disappear. I appeared to have control of the steering wheel, accelerator and brake, but since there was no instruction or warning, there was no way of knowing if or when the car would simply stop on the highway. Since the speedometer, turn signal indicators, and traffic alert features disappeared, the car became hazardous to drive. In at least two of the incidents, there was no place to pull the car over while the car (hopefully) reset. Tesla automated software updates have not yet corrected this problem. The Tesla "bug report" was used to report the problem after the systems resumed function, but there has been no communication from Tesla on the matter. According to Tesla forums, other Tesla owners have experienced the same problem.

Tesla: 2021 Model 3 (Standard w/Full Self-Driving Capability) Vehicle Safety Issues as of August 09, 2021: 1. Vehicle does not have interior rear manual door release to allow rear seat occupants to escape in case(s) of emergency or vehicle electrical power failure 2. Vehicle does not have an exterior manual release for all doors in order to allow first responders the ability to assist or rescue vehicle occupants and/or driver 3. Vehicle doe not provide regenerative charging of 12V batter used as the only primary source of power to operate all Onboard Computer and Diagnostics, as well as electronics 4. Vehicle does not provide redundancy to operate Onboard Computer and Diagnostics or to maintain the electronics in order to allow vehicle to keep satellite contact or radio beacon 5. Vehicle does not have a mechanical locking system and is unable to be opened in the event of failure of the 12V battery 6. Vehicle does not have any audible seatbelt warning 7. Vehicle does not shift into Park or Neutral when drivers door or passenger doors are open 8. Vehicle interior parts and exterior parts are not securely fastened or reasonably installed to a standard that provides protection to occupants in cases of side impact, rear impact, and frontal collisions 9. Vehicle does not adequately provide secure installation or covering of Side-curtain Airbags, as well as a poorly designed tether that can easily be pulled triggering the Airbags gas canister 10. Vehicle does not have any audible seatbelt warning 11. Vehicle does not shift into Park or Neutral when drivers door or passenger doors are open 12. Materials used in vehicle are both flammable and gaseous, as well as produce a toxic smell when ignited 13. Vehicle "Panoramic" glass roof provides UV protection and actually absorbs heat 14. Vehicle does not feature adequate detection of: moving objects(pedestrians, bicyclist) 15. Vehicle is unable to safely navigate streets or highways with out solid lines or objects to follow

When pressing the horn in the center of my steering wheel, it only activates when certain regions are pressed. When pressing certain regions of the wheel, such as the bottom half of the wheel, a switch is heard clicking, but the horn does not activate. This issue has been reported elsewhere on forums with videos e.g. in one case where the left portion of the wheel's center area did not activate the car's horn. I have discussed this issue with my local Tesla service center on four occasions and demonstrated it to the technician. But the issue is never addressed and I have now been told that bringing up the defect will incur fees from the service center. https://teslamotorsclub.com/tmc/threads/model-3-horn-issue-check-the-left-side.137767/ ^Here, there are at least 47 reports of the issue occuring, based on the thread's poll. I wouldn't mind this issue terribly much, except there has now been 3-4 separate incidents where I have had to use the horn in an emergency situation (e.g., when another car is changing lanes without noticing my car next to it). During these incidents, I was either unable to activate the horn, or only able to activate the horn in a delayed manner as I worked to activate the horn by pressing it in a specific manner to enable it. My own video of the issue: https://imgur.com/a/dpXv7sT

There was engine power loss while I was driving on the highway. So due to power loss I parked the car on the side and then put it back in to drive and it would go for approximately 10min then I lost power again, it started to do like these few times. Since it was unsafe I stopped the car and had the factory tow it to the shop.

Periodically one headlight starts flashing and my front turn signal won’t work. This typically happens in the middle of driving so I’m at risk of getting home safely.

Complaint: Phantom Braking -- My wife and I took ownership of our 2021 Tesla Model 3 at the beginning of July 2021. We experienced what is referred to as Phantom Braking (Car initiating sudden braking while at highway speeds). We took it on a 3,000+ mile road trip to visit national parks in the western United States. Having owned electric vehicles since 2015, we found Tesla's charging network to be reliable and hassle-free to operate. On a few long stretches of road in Nevada, Wyoming, and Utah we engaged model 3's adaptive cruise control. Three times during that trip, between July 2nd and July 8th, 2021, the car braked hard, without warning, while traveling at highway speeds. From what we could determine, shadows cast on the road at the approaching side of gentle hills, with the sun in front of us, may have been interpreted by the car's camera's as an approaching or stationary object on the road. This was very unnerving and caused us to lose faith in the adaptive cruise control system. This was both disappointing and a bother since it meant that we were driving a 50 thousand dollar car without cruise control, making driving a more tiresome experience. This past labor day weekend, 2022, we drove to Las Vegas on the same Tesla model 3 and again activated the adaptive cruise control while driving in Nevada. We thought that by now the periodic software updates would have fixed the problem. This time the Phantom Braking occurred more frequently and on seemingly level sections of road. After about four attempts at using the adaptive cruise control we stopped. This was, again, disappointing that we were driving a car whose adaptive cruise control failed to perform as it was designed to. We were disappointed because for what we paid for the car, this feature should be more mature than it is. Luckily we did not have other cars close behind us at the times the car's computer together with the sensors and / or cameras decided it needed to apply the brakes.

2 problems 1,Phantom braking when cruise control is activated. 2, There's no rear door mechanical release in the event of a electrical power failure in the event of R.T.A

At highway speeds while using cruise control I experienced several times what is now being called phantom braking. I have ceased using the cruise control as this is a scary problem.

I wrote several months ago about my 2021 tesla model 3 that the rear doors do not have any mechanical door handle release and is a big safety concern also how can a manufacturer get away with this and also not informing the consumer that anyone sat in the back may perish if involved in a accident and can't get out.

The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 75 MPH, the vehicle decelerated inadvertently. The contact stated that the vehicle would detect a non-existent road hazard causing the vehicle to slow down dramatically, almost causing a rear-end crash. The contact stated that there were no warning lights illuminated. The contact stated that while researching online he became of similar failures. The dealer and the manufacturer were contacted; however, no assistance was offered. The approximate failure mileage was 10,000. On a recent trip up the same two-lane segment of US-95 where chronic incidence of my 2021 Tesla Model 3 suddenly removing acceleration causing a very dangerous unexpected drastic slowing from high speeds, recurrence of this problem indicated what might be causing the problem. There are certain times of day when on a mostly level asphalt roadway it appears there are patches of water or grease on the pavement when seen from a distance.

This car is dangerous to rear passengers there's no mechanical door release cable so if there's a loss of electrical power and the car is involved in an accident the rear people or children are trapped

I previously reported unexpected acceleration on two occasions with this car. This follow up not is to inform NHTSA that Tesla has not been willing to provide any information or investigation results more than 8 weeks after my report to them. They told me they couldn’t discuss it and I would be contacted within 5 weeks. When I inquire now they just say it’s still under investigation.

see description on file report Nb:11423241

After parking and leaving the car, I realize later the dashboard did not shut down. The dashboard was still illuminated, and I was also able to hear the sound from a tuned FM radio. I re-open and closed both the driver and the passenger doors in an attempt to shutoff the dashboard. Since I did not get the expected result, I decided to get back into the car. I sat down in the driver chair to investigate the problem when the car was instantly activated and switched to a sudden and uncontrolled acceleration. It crashed into a facing wall after a run of about 30 feet.

Automatic cruise control (autopilot) has twice failed to decrease speed when it should have. The vehicle will also brake at a moderate to high rate on the highway with zero warning or message, with no obstacle or vehicle on the road, creating a dangerous situation with following vehicles. ACC also requires the use of automatic wipers and automatic high beams, both of which activate at random times and thus encourage their disuse (e.g. sunny clear day, or with obvious traffic in front of the vehicle, respectively). Automatic high beams turning on and flashing when they shouldn't is unsafe for other drivers. Finally, the use automatic wipers and high beams is not listed as a requirement for active safety features such as FCW and AEB to function. However, these two critical safety systems rely on the same camera array and systems with problematic functionality described above. It's hard to believe that these actual safety systems, listed as a feature of the vehicle, are able to function as required when the full array of sensors and logic, shared with autopilot, are unable to perform reliably.

Phantom braking. The Tesla brakes without warning or provocation when on cruise control. On two lane roads brakes deploy forcefully every time a semi truck is traveling in the on coming lane. It does not have to be on a curve. It is every time a large truck is in the opposing lane. On 4 lane divided highways, it will forcefully brake (from 75 mph down to 40 mph in seconds) climbing small hills, patches of tar on the roads, shadows, off ramps, side roads and for no apparent reason. I have almost been rear ended when a car is following closely and it happens. I have recorded these incidents , reported to Tesla, taken the vehicle for diagnostics and they have no answer and imply that occasionally it may happen however, it should not be an issue. IT IS A DANGEROUS PROBLEM and an accident waiting to cause serious injury. I drive daily with my job and it happens every day.

The contact owns a 2021 Tesla Model 3. The contact stated while driving at 55 MPH with the Forward Collision Adaptive cruise control engaged, the driver was approaching a railroad overpass and the vehicle stopped independently. The cruise control was disengaged and the vehicle operated as designed. The contact stated that the failure was intermittent. The contact stated that the Adaptive Cruise Control signal recognition was not functioning as designed. The contact reached out to the manufacturer and provided an online form describing the failure. The manufacturer confirmed that the issue was a known failure and that a fix was in the process. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.

While I was driving on the state way at about 50 to 55mph, the car suddenly sped up and the ABS system kicked ON and the brake pedal became tight and when I fully pressed the pedal to stop the car, the car would not move after that and it gave some random error messages. Called 911 since I was blocking the road and the informed Tesla. They towed the vehicle to their workshop. The tow truck drive mentioned that the car would not even go in to tow mode.

At around 5:30pm on 5/16/2021 We were entering our garage when our tesla accelerated on its own into our garage extremely quickly and nearly brought the garage down.

-BODY PARTS ON CAR A LOT WERE OFF ALIGNED, SERVICE DEPT WON'T HELP OR ANSWER CALLS - SENTRY MODE DRAINS BATTERY (SALES REP SAID IT DOESN'T, SINCE THE CAMERA STORAGE ISN'T STORED ON THE CAR) - REAR PASSANGER DOOR PANEL IS NOT ON CORRECT - THERE WAS GREEN TAPE INSIDE THE CAR - THE WINDOW TRIM WAS HANGING OFF. - ADAM TOLD ME THAT HE WOULD BE WORKING WITH THE 'REMARKETING TEAM' TO GET ME A BETTER THAN NORMAL TRADE IN QUOTE. SAID HE WAS WORKING WITH A SPECIAL TEAM TO GET ME A QUOTE - AND THAT THE TEAM SHOULD HAVE OFFERED ME A LONG RANGE VEHICLE AND HE APOLOGIZED - CALLED ME WITH A REGULAR TRADE IN QUOTE. HE WENT TO THE TESLA.COM WEBSITE AND SUBMITTED A TRADE IN QUOTE AND WAS NOT WORKING WITH A 'SPECIAL REMARKETING TEAM" - KEVIN CALLED ME AND ASKED FOR ADAM AND IF I HAD RECEIVED MY TRADE IN QUOTE THROUGH THE WEBSITE, FIGURED IT OUT THAT IT WAS ME AND NOT ADAM, HUNG UP AND BLOCKED ME. - CALLED AND WANTED TO TAKE MY CAR IN FOR THE ISSUES - THE ADVISOR WOULDN'T GIVE ME HIS NAME AND THAT HE FELT THREATENED BECAUSE I ASKED FOR HIS NAME. - MY WIFE GOES DOWN TO TESLA COSTA MESA TO SPEAK TO KEVIN WONG THEN SPEAKS TO BRIAN AND FINDS OUT JARED IS WHO ACCUSED ME OF THREATENING HIM. - JULIA CALLED ME AFTER THAT INTERACTION, THE SAME DAY AND GAVE ME THE 3 OPTIONS - WENT BACK AND SAID 'IT WAS A MISCOMMUNICATION' -CAR AC STOPPED WORKING WHEN DRIVING -CAR WOULDN'T START -REAR SMALL WINDOW SHATTERED BY ITSELF WHEN DRIVING ON FREEWAY, CAUSING US TO SWERVE AND ALMOST HITTING THE SIDE BARRIER.

On two separate occasions our Model 3 experienced uninitiated acceleration. Both times we were able engage the breaks and prevent any issue, but it’s disconcerting. We reported to Tesla on April 22nd and they said they would get back to us.

2021 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO AN ISSUE WITH THE RIGHT PILLAR CAMERA. *LD THE CONSUMER STATED THE CAMERA FREQUENTLY DISPLAYED AN "OBSTRUCTED" ERROR MESSAGE, BUT THERE WAS NO OBSTRUCTION. *JS

When The auto pilot is activated I have experienced many times that the car randomly stops. This happened when I was on the highway and I was almost rear ended

My operating my Model 3 in autopilot mode, there is one particular location that my car "phantom brakes" every time I pass. I travel this location an average of 4 times per week. I have been reporting the phantom braking to Tesla for almost two (2) years and they still have not fixed the problem. They claim the car is doing what it is supposed to do. The phantom braking occurs on a divided highway on an overpass that passes over a highway with a lower speed limit ( 37° 4'54.40"N 94°18'48.09"W). It only occurs in the east bound direction. Tesla says their mapping information is provided by Google and until Google updates or corrects their mapping data, the problem will persist. On a day with no traffic behind me, I did not intervene and allowed the car to brake as it saw fit. I went from 70mph to 40mph all while in a 70mph zone. As I have mentioned, I have been telling Tesla about this since March of 2021 yet it is not resolved.

Tesla doors are opened from the inside of the vehicle by pressing a button. In the event of a power failure, the buttons will not open the doors. The front doors have an additional manual release to open the door. However, the rear doors do not. In a power failure mode, rear seat passengers will be unable to open their doors to exit the vehicle. Newer model Teslas contain the manual release for the rear doors. However, I have contacted Tesla and they have no plans to address my vehicle. I consider this a life threatening issue. Tesla should be required to retrofit any of their vehicles that have no way to manually open the rear doors.

ON FEBRUARY 28, 2021 AT 4:08 PM.. THE APPROXIMATE TIME OF MY ARRIVAL AT WORKPLACE WHICH IS ALSO DISPLAYED IN MY NAVIGATION. AS SOON AS I'M DOING A REVERSE TO PARK MY TESLA FOR SOME REASON AND IT DID HAPPEN SO QUICKLY ACCIDENTALLY PRESS THE ACCELERATOR HARDER AND AS A RESULT I CAUSE AN ACCIDENT THAT MY REAR BUMPER HIT THE CAR BEHIND ME THAT WAS PARKED. THE DAMAGED WAS HUGE THAT IT KNOCK OFF THE PARKED CAR FRONT BUMPER, IT BROKE THE RIGHT HEADLIGHT AND BUCKLED THE ENGINE HOOD. IT REALLY BOGGLES ME AS TO HOW IT HAPPENED, I RE-CREATE THE SCENARIO AT HOME IT TURNS OUT AND I TRULY BELIEVED THAT I GOT CONFUSED WITH THE CURRENT DRIVING MODE AS I SWITCH THE CAR TO REVERSE WHILE I STOP TO CHECK MY PROXIMITY, BUT THE DISPLAY CHANGES TO 'HOLD BRAKE' FONT. NOT KNOWING THAT IT STILL IN REVERSE MODE, ALTHOUGH THE TOP LEFT VERTICALLY DISPLAYED DRIVE MODE INDICATOR STILL SHOWING BUT IT IS TOO SMALL/ MINIMAL THAT IT'S HARD TO DISTINGUISH WHICH ONE IS ACTIVE. FOR AN OWNER THAT'S NEW TO THIS ELECTRIC CAR IT IS CONFUSING AND SPECIALLY YOU HAVE OTHER ICE CAR YOU CURRENTLY DRIVING AT HOME.TESLA SHOULD CONSIDER AN UPDATE TO THE DISPLAY ON THE DRIVING MODE INDICATOR. THE DEFAULT AS YOU SWITCH THE STALK TO D, P, N OR R, THAT LARGE FONT ONLY DISPLAY MOMENTARILY AND IT CHANGES TO YOUR SPEED AND THEN CHANGES TO ' HOLD- BRAKE FONT ICON'. THOSE DISPLAY FONT P-D- R- N ON THE TOP LEFT CORNER IS TOO MINIMAL AND EVEN LIGHTLY OBSTRUCTED WITH THE STEERING WHEEL. EVEN THE FONT COLOR IS HARDLY DISTINGUISHABLE, THE CURRENT DRIVE MODE IS ONLY BOLD IN THE SAME COLOR. THIS IS REALLY A SAFETY ISSUE AND SHOULD BE ADDRESSED ASAP. TESLA MODEL 3 DISPLAY SHOULD BE UPDATED, THE DRIVE MODE SHOULD BE VISIBLE ENOUGH AND PERMANENT ON THE DISPLAY. LOOK AT THE MODEL S.. IT HAS A VERY VISIBLE/ EASY TO DISTINGUISH YOUR CURRENT DRIVING MODE. ( P-D- N-R ) [XXX] CONTACT: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR SUDDENLY POWERED OFF WHILE I WAS DRIVING ON A CITY STREET. THE CAR REMAINED BROKEN DOWN IN THE MIDDLE OF TRAFFIC AND NEEDED TO BE TOWED TO THE SERVICE CENTER. THE SERVICE REPORT INDICATES THAT THE DRIVE UNIT FAILED.

HEAT NO LONGER WORKS IN THE CAR'S CLIMATE CONTROL. THIS APPARENTLY IS TIED TO FAULTY HUMIDITY AND TEMPERATURE SENSORS THAT MUST WORK PROPERLY FOR THE HEATING SYSTEM TO WORK, AND TESLA SERVICE CENTERS ARE AWARE OF THIS YET ARE NOT PROACTIVELY REPLACING THEM. THIS IS A SAFETY ISSUE IN COLD CLIMATES SINCE THE WINDSHIELD DEFROST NO LONGER WORKS, AND THE CAR IS UNSAFE TO DRIVE OVERALL IN COLD TEMPERATURES WITHOUT FUNCTIONAL HEAT. THIS ISSUE APPEARS TO BE RESTRICTED TO THE 2020/2021 MODEL 3/YS WITH THE HEAT PUMP THAT REQUIRE THESE SENSORS TO FUNCTION PROPERLY. ANOTHER SYMPTOM IS THE CLIMATE SCREEN DISPLAYS AN ERROR MESSAGE OF "CLIMATE KEEPER IS UNAVAILABLE DUE TO A SYSTEM FAULT."

WATER INTRUSION IMMEDIATELY AFTER TOUCHLESS CARWASH . WATER LEAKED FROM UNDER THE GLOVEBOX COMPARTMENT. DRIVING OFF THE CARWASH BAY, WATER WAS HEARED SLOSHING THEN THE LEAK

TESLA MODEL 3, WHILE DRIVING WILL REPORT A LEFT/RIGHT COLUMN CAMERA, IS OBSTRUCTED DO TO CONDENSATION ON THE INSIDE OF THE CAMERA COVER. WHILE DRIVING ON THIS INTERRUPTS ADVANCED DRIVER ASSISTANCE SYSTEMS SUCH AS AUTO LANE CHANGE, BLIND-SPOT DETECTION, AND LANE DEPARTURE WARNING. THIS HAS ME CONCERNED ABOUT THE SAFETY OF THE ADAS FEATURES AS CONDENSATION HAS IMPEDED FUNCTIONALITY MULTIPLE TIMES WHILE USING THE FEATURE DRIVING AT HIGHWAY SPEEDS.

THE HEATING SYSTEM FAILED IN DANGEROUSLY COLD CONDITIONS IN A REMOTE AREA ON A WEEKEND TRIP TO THE ADIRONDACKS. I WASN'T ABLE TO REACH ROADSIDE ASSISTANCE THROUGH THE APP, AND I END UP DRIVING IT 7 HOURS HOME WITHOUT ANY HEAT. THE HEAT SYSTEM FAILURE OCCURRED EARLY IN THE MORNING WHEN LEAVING OUR HOTEL TO DRIVE HOME. THE TEMPERATURE -18 DEGREES F. AFTER IT HAD BEEN REPAIRED, THE SERVICE MANAGER INDICATED THAT THE PROBLEM WAS CAUSED BY SEVERAL FAULTY SENSORS. HE INDICATED IT IS A COMMON PROBLEM, RESULTING FROM A BAD BATCH OF SENSORS FROM A CERTAIN MANUFACTURER, AND THAT TESLA HAS SINCE STOPPED PURCHASING THE SENSORS FROM THAT MANUFACTURER. THIS IMPLIES THAT TESLA KNEW THE SENSORS IN MY CAR WERE DEFECTIVE. WHAT THE HELL?! THIS IS DANGEROUS!!! IF I WAS A LITTLE OLD LADY, I COULD HAVE FROZEN TO DEATH! WHY HASN'T TESLA ISSUED A SAFETY RECALL?

WHEN I TEST DROVE THE TESLA MODEL 3, THERE WAS AN OPTION TO TURN REGENERATIVE BRAKING TO LOW. THIS ALLOWED THE CAR TO HAVE MORE OF A COASTING EFFECT WHEN ONE LIFTS THE FOOT OFF OF THE ACCELERATOR. WHEN I RECEIVED DELIVERY OF THE CAR, THE ABILITY TO REDUCE THE REGENERATIVE BRAKING EFFECT WAS NOT AVAILABLE. THE REMOVAL OF THIS FEATURE IS BEING DISCUSSED AT LENGTH IN ONLINE FORUMS. THE LATEST VERSION OF THE OWNERS' MANUAL STATES THAT REGENERATIVE BRAKING IN THE STANDARD SETTING COULD CAUSE THE CARE TO LOSE TRACTION IN WINTER CONDITIONS AND THAT DRIVERS SHOULD SELECT THE LOW SETTING. BY REMOVING THIS ABILITY, TESLA, BY ITS OWN ADMISSION, HAS DECREASED THE CAR'S SAFETY IN WINTER CONDITIONS. A RAPID DECELERATION OF A CAR ON SLIPPERY ROADS IS ALMOST GUARANTEED TO INDUCE A SKID AND MAKE THE CAR DIFFICULT OR IMPOSSIBLE TO CONTROL. I FIND THIS EXTREMELY CONCERNING. TESLA NEEDS TO BRING THE FEATURE BACK, OR PUBLICIZE OTHER COMPENSATIONS THAT MAY HAVE BEEN MADE UNBEKNOWNST TO OWNERS. I TOOK DELIVERY OF THE CAR ON 12/24/20, BUT ACCORDING TO ONLINE FORUMS THIS SEEMS TO HAVE HAPPENED STARTING IN OCTOBER OF 2020. A SIDE COMPLAINT WOULD BE THAT TESLA DOES NOT UPDATE THE OWNERS MANUAL IN A TIMELY MANNER TO COINCIDE WITH THE MANY SOFTWARE UPDATES. THE ABOVE EXAMPLE IS JJUST ONE OF MANY, SINCE THE CURRENT MANUAL MAKES A RECOMMENDATION THAT IS NOT POSSIBLE TO DO IN THE 2021 MODEL 3 REFRESH.

The contact owns a 2021 Tesla Model 3. The contact stated while driving 65 MPH, he attempted to honk the horn to warn a vehicle that abruptly moved in front of his vehicle however, the horn failed to respond. The contact stated that the horn only responded when he applied more pressure to it. There were no warning lights illuminated. The vehicle was taken to the Tesla Service Center where the horn switch was adjusted; however, the failure reoccurred. A Tesla mobile technician arrived at the contact's residence and diagnosed that the steering wheel was not seated properly, and the steering wheel switch was securely adjusted; however, the failure persisted. The vehicle was taken to a second Tesla service center, Tesla (4180 El Camino Real, Palo Alto, CA 94306) where it was diagnosed that the horn retaining clip needed to be adjusted. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 900.

Recently on a trip between Wichita Falls and Quanah Texas, my Tesla Model 3 while on autopilot repeatedly braked hard while traveling at 75 mph in moderate traffic. While this is a frequent occurrence with my model 3, this is the first time I felt at risk of an accident due to how hard the vehicle was breaking.