2022 Tesla Model 3 Complaint Log

TESLA MODEL 3 DUAL MOTOR-WITH AUTOPILOT ADDITION TO PURCHASE VEHICLE HAS REPEATEDLY DEMONSTRATED ABERRANT BEHAVIOR WHEN IN “AUTOPILOT” MODE. DURING FREEWAY DRIVING THE VEHICLE HAS “MISSENSED” LANE SPACING AND UNEXPECTEDLY ATTEMPTED TO DIVERGE OR SWERVE, EXIT OR TURN OUT OF OR OFF OF THE LANE WE HAVE BEEN DRIVING IN. THIS HAS OCCURRED WHEN AN OFFRAMP OR CHANGE IN THE LANE DEFINITION OCCURS AND IS NOT “REGULAR”. SUCH AS A LANE THAT FOR SOME REASON IS NOT MARKED WITH A NORMALLY DEFINED WIDTH, OR A BREAK IN THE LINES THAT DEFINE THE LANE. DURING FREEWAY DRIVING THIS VEHICLE HAS SUDDENLY AND FOR NO APPARENT REASON, DRASTICALLY REDUCED ITS SET SPEED DURING AUTOPILOT DRIVING. WE WERE DRIVING IN RELATIVELY STRAIGHT, CLEAR AND UNOBSTRUCTED LANES ON OPEN HIGHWAY WITH NO TRAFFIC OBSTACLES. ON MULTIPLE OCCASIONS OUR VEHICLE HAS ACCELERATED BACKWARDS WHEN SET IN DRIVE. THIS HAS OCCURRED WHEN WE ARE BACKING UP TO MAKE A 3 POINT EXIT UP OUR DRIVEWAY. AFTER BACKING UP, STOPPING WITH OUR FOOT ON THE BREAK, AND SETTING THE CAR IN DRIVE, IT REPEATEDLY MOVED BACKWARDS. WE HAD TO RESET THE POWER, ON MULTIPLE OCCASIONS, PHYSICALLY GET OUT AND PUSH CAR FORWARD IN NEUTRAL TO AVOID BACKING INTO OUR GARAGE. THIS CONCERN WAS REPORTED WITH VIDEO EXAMPLES TO TESLA REPAIR CENTER. WE TOOK THE CAR THERE, THEY EXAMINED IT AND DID NOT FIND OUT WHY IT WAS DOING THIS. SINCE IT WAS EXAMINED, THE CAR HAS REPEATED THIS BEHAVIOR. I HAVE NOT YET REPORTED THE REPEATED INCIDENT, AS I HAVE 0 CONFIDENCE THAT THEY WILL SOLVE THIS CONCERN. I COULD NOT UPLOAD VIDEOS THAT I HAVE OF THE CAR BEHAVING THIS WAY.

On my morning commute to work, while using ADAS equipment, vehicle swerved harshly to the right from the right lane in an attempt to take an exit off the highway even though I had not signaled an intention to take the exit. Then, while on a straight, clearly marked highway, vehicle “phantom braked” harshly 3x even though there were no obstructions or cause for hard braking. There were no other vehicles in front of me or debris/items in the road. This sudden braking has become more common and could pose a safety risk to other drivers or cause an accident if my vehicle were to stop unexpectedly. Windshield was also clear and there was no fog/rain/or other conditions that could impede ADAS camera operation.

While driving, had cruise control on, not full self driving, the car suddenly breaks. No one was around us. This happened on two occasions a few hours apart.

Phantom braking while using Autopilot caused quick and static loss of speed on the interstate, which could easily have resulted in an accident.

my tesla 3 performance year 22 software problem My car defaults to 25 mpr in a 55 mpr area. This happens on secondary roads in North Carolina. This dangerous. I have taken my car to Charlotte and Raleigh service Centers with no fix for this software problem. This been going for almost 2 years. I have been by the service center managers that one day this software problems will be fixed one day. I have informed Tesla that this software issue is very dangerous but they do not care. Please help since I have not any success with this very important matter. This software problems make the car drive and behave very different. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was on I-15 in Utah on 1/29/2023 appoximately 2:00. I was attempting to pass in the left lane so the cars behind were following quite closely. I entered into some Snow Flurries and the car hit the brakes. I barely avoided a 3 car pile up because of this behavior. It appears that this feature for Emergency Braking encountered a false Positive which my family and I barely survived.

Cruise control thinks it detects a pending collision and abruptly brakes. Following cars almost rear ended us. This happens every time at exactly the same bridge overpasses on the NJ Garden State Parkway south.

This vehicle along with many tesla vehicles has issues where it will randomly brake when in Autopilot mode going from sometimes high speeds such as 75mph trying to force the car down to as little as 35mph in a very fast manner, causing an increasing concern for vehicle collisions. As well as the automatic wipers not functioning properly and operating too fast when there is no precipitation as well as too slow when there is precipitation causing a potential visibility issue.

I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.

Phantom braking while using Autopilot caused quick and static loss of speed on the interstate, which could easily have resulted in an accident.

Phantom braking caused by Autopilot. Car slowed down quickly and could have potentially caused an accident.

Drove a 2,000 mile road trip on exclusively divided highways, I-25, I-40, and US 287. Sixteen times (average once per 125 miles) the car braked hard when the adaptive cruise control was on, twice dropping from 75 mph to 45 mph. Any of these incidents could have caused an accident if someone was following closely and was not paying close attention. My notes suggested that the vision-based system braked for a billboard well off to the side of the road on a curve, reflective road mirages twice, a bride once, and for no reason I could identify the remaining times. Tesla asserts that the adaptive cruise control is "Beta." It's not clear to me that they intend to correct this terrible behavior. Sadly, the car deleted its video files of the incidents and I was not able to recover them.

Phantom braking on the interstate. Autopilot causes the car to slows down significantly and quickly, which could potentially result in an accident.

The seat weight sensors are failing in my 2022 Tesla Model 3 Long Range. I have been noticing this issue for several months now. I have owned the car since new (February 15, 2022) with 7 miles on the odometer. When I open the drivers door, the car powers up, screen turns on and HVAC system activates. When I close the drivers door while sitting in the drivers seat with the car in park and seat belt unfastened, the screen switches off and the HVAC system switches off. Only if I move around in the seat or depress the brake pedal does the screen power up and the HVAC system activate. I went to the Tesla service facility and they informed me that they are “seeing more seat sensors failing on newer cars” and “not sure how many are failing”. Based on what they observed with my car and my description of the issues they said my seat weight sensor is failing. Also, if I put the car in reverse with the seatbelt unfastened to move the car back a few feet in my garage, the car will sometimes automatically shift to park and display a caution message that “shifted to park to prevent roll away”. The service center informed me that they are replacing failed sensors with the exact same part. My concern is the manufacturer remedy does not replace failed parts with improved design and that this has the potential to cause other safety issues if occupant detection compromised by faulty sensors.

2022 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-702.

I was driving eastbound on I-8 from San Diego, AZ towards Yuma, AZ and making use of my Tesla Model 3's adaptive cruise control feature when my vehicle suddenly and without warning slammed on its breaks. No warning or error messages were displayed on my screen – it's as if the vehicle thought I was on a collision course even though I was not. I was in the left-most lane and the vehicle behind me was dangerously close to colliding with me, but I was luckily able to step on the accelerator pedal and regain enough speed to avoid an accident. Though there was no accident, this incident has severely under-minded my trust in the feature.

Ghost forward collision warnings appear from time to time even tho there is no one in front of the vehicle. Sometimes when the vehicle in front of me is turning left/right the collision warning will alarm me of possible impact even tho there was no real threat for anything to happen. Also, it happens when you want to park behind a parked vehicle (it happened to me today) and alerted me of a possible crash, while i was crawling to park. I wouldn't mind these ghost warnings, but since I am using Tesla Insurance which gives monthly insurance premiums based on the safety performance of the driver (FCW is one of those and the most important one) this is always impacting me financially at the end of the month. Tesla should be forbidden to use a technology that is not perfect in order to determine the price of the insurance.

Cabin heat and defroster not working. Blower works, but no heat, so windshield cannot defrost or defog - Car can be made available for inspection. Makes driving the car difficult and risky in cold weather. Tesla is aware of the problem. Nobody has inspected it. A warning light did come on, saying that heat was not working. Plus, Teslas service is ridiculous. This is a warranty issue, but I am going to have to get the car from about three hours away. This is not reasonable.

We have regular phantom braking issues. This has been happening since we got the car new. I have videos. We have nearly been rear ended twice and this has happened before n almost a daily basis. The problem has been reported to Tesla and of course they say “nothing is wrong with the hardware” and won’t fix anything. This is a well known issue. It’s gotten worse. Slamming on the brakes for what appears to be a shadow or perhaps a tar strip and sometimes nothing but concrete pavement. It’s really scary and dangerous.

My car will randomly slam on the brakes when I’m driving on adaptive cruise control even when there is not a car/truck/anything in front of me. Seems consistent in description to what others have termed “Phantom Braking”

Driving across Texas, cruise control with traffic assist was enabled in the 2022 Tesla model 3 long range sedan. The vehicle suddenly braked and went from 84 mph to 68 mph in a matter of seconds. There were no cars in sight, no weather conditions or obstacles around the highway. Unsure of what or why that happened the first time, cruise control was re-enabled and the same thing happened very shortly after re-engaging cruise control.

2022 TESLA 3. CONSUMER WRITES IN REGARD TO DESIGN DEFECTS ON VEHICLE. THE CONSUMER STATED THE TESLA HAS 2 DESIGN DEFECTS WHEN THE HEADLIGHTS ARE ON AUTO MODE THEY CANT BE TURNED ON WITH VOICE COMMAND AND THE TOP LINE OF THE LED SCREEN WAS ILLEGIBLE.

On a recent trip (December 22, 2022) from Twin Falls, Idaho to Boise, Idaho, my Tesla model 3 braked without warning or any other reason while driving on the Interstate. The Tesla was in adaptive cruise control at the time and appeared to brake for no apparent reason. The braking was significant enough that it would have caused someone traveling behind me to collide into my rear-end without siginficant avoidance (and attention). This occurred three seperate times until I deactivated the cruise control. I felt it was not safe to operate with moderate to heavy traffic. I love my Tesla and feel it is one of the best vehilces I have owned; however, phantom braking is a significant problem. It needs to be corrected by reintroducing radar or some other technology. I have never experienced this with my other vehilce (Toyota Tacoma).

Full Self Driving does not perform as advertised. Will not take Interstate exits, nor will it safely merge into traffic. There have been numerous phantom braking occurrences. This feature has been misrepresented numerous times by Tesla.

Phantom braking repeatedly occurring while using normal adaptive cruise control (Autopilot). This has even occurred with no near traffic and no shadows or other irregularities in the road ahead.

Vehicle was involved in a side collision on the driver side while stationary. Was hit by a 44 seat school bus traveling at or near highway speeds. Side Curtain Airbags failed to deploy, drivers side front, passenger side front, passenger side rear, driver side rear. Vehicle could be available for inspection, is currently being held by insurance adjuster but unsure where. When collision happened it caused head trauma with the window and window frame that could have ended up in death or severe cervical spine trauma. Manufacturer does not acknowledge issue with airbag system. Have not been able to get the manufacturer to respond to requests to look at the vehicle. Insurance adjuster took photos but does not have the tools necessary to inspect the airbag system to my understanding. Police did not inspect. No warnings lights or errors. Had a Tesla service representative out days before to run diagnostics on car for a separate issue.

The contact owns a 2022 Tesla Model 3. The contact stated while the vehicle was parked, she noticed that the driver’s side window would activate while the vehicle was turned off. The contact stated that window would roll down independently. There was no warning prior to the failure. The vehicle was taken to the dealer and the contact was informed about NHTSA Campaign Number: 22V702000 (Visibility). The vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was approximately 3,812. Parts distribution disconnect.

Suffering from phantom braking even when all safety options turned off. This occurs even when just using standard cruise control. Very dangerous to the point do not feel safe using cruise control.

Received a recall notice in Nov. 2022. In Dec. I was putting something in the back seat, when I closed the door my fingernail was clipped by the window as it retracted to close. The back and front windows retract whenever the doors are open. For no apparent reason that I can figure out. They close when the doors are shut but if your finger is in the way it's going to get caught as my fingernail did. I was lucky it was only the nail as the windows retract with a bit of force.

while driving on north on I79 with auto cruise / steering on, the car tried to stop by itself at a speed of 70mph....almost causing the cars behind me to re-end me...this is the 4th time the car has had a phantom brake issue at speed...very scary and very dangerous

I was driving on US interstate I-44 in Missouri at 74 miles per hour. I was using adaptive cruise control and not autopilot, when for no reason at all the car slammed on its brake and started slowing down at a fast rate. I had to push the accelerator to the floor to make it stop slowing down. If there would have been someone behind us we more than likely would have been in a serious accident.

Recall is not being corrected in a timely manner. Window has pinched my finger before retracting

I did not have cruise control on but do have the full self driving car simulation on. I believe that had I cruise control on that a rapid speed change could have occurred. While driving in Indiana, the car recognized state highway signs as speed limit signs. For example, on a couple of occasions, it changed when seeing a highway 25 sign but changed a few seconds later when it recognized the 55 mph sign. While in Illinois, it changed its notion of the speed limit for speed limit signs that were only valid when flashing. The firmware number of the car is 2022.36.20

After purchasing my Model 3, I have experienced numerous times of what they call "Phantom Braking" and have tried to have it repaired and have been told that there is not anything Tesla can do at this time, but inform the driver to be aware! I was never told/informed/warned about this issue when I ordered and picked up my car. I have almost been in accidents at least 3 times while using my cruise control on the interstates.

Phantom braking. Driving down 395 going the speed limit, no other cars or any obstacles in the road whatsoever, the car would slam on the brakes hard to the point I almost lost control of the vehicle. This happened 3 times in a row before I turned off adaptive cruise control. This is the most glaring obvious example of a vehicle safety hazard that should be recalled that I’ve ever seen on a new car. If someone was driving behind my car I have no doubt this would have caused a rear and accident.

During cruise control on straight highways with no other cars nearby, the car would brake for no reason. Very scary.

While driving both during the day and at nighttime on the freeway with cruise control, the car abruptly brakes itself. No car was in front of me in any of these incidents. I have owned the car for a year and it has happened at least once a month. (I drive a lot for work.) The vehicle is available for inspection upon request. My safety and others' safety was put at risk because when traveling at high rates of speed on busy freeways with multiple lanes, it is easy for something like that to cause a multi-car accident. I live in a major metropolitan area and the freeways are up to 5 lanes across going one way. The problem has not been reproduced or confirmed by anyone. The vehicle or component has not been inspected. there were no warning lamps, messages, or other symptoms of the problem prior to the failure. It first appeared within the first month of ownership.

While driving the car suddenly the car applied sudden breaks & moved opposite road. luckily no traffic opp side otherwise we are having the same day as last day.

Regardless of which cruise control function you are operating in the system will suddenly brake for no reason, sometimes slowing down by only a few miles an hour and sometimes by as much as 30 or 40 miles per hour. This can potentially lead to a rear end accident. System has far fewer failures at night than during the day and far fewer if there is traffic in front of the car than if there is an open road in front. This cruise control is almost unusable during the day on an open road. This has happened within 45 miles of owning the car to present 5000 miles + and has happened at every speed we have used it at This has been an on-going issue since the day we bought it and not something the Dealership tells you about in advance

Tesla model 3 year 2022, making too much noise while driving noise.

Experiencing phantom braking at high speeds when there is nothing there. This has happen 5-6 times during a recent road trip of 1000 miles

owner/I can not program tire monitor sensor by themself/myself due to no option to reset, I have to go to their service center, and they are rip off , it is unsafe to have tire monitor

since ownership phantom braking has occurred while the adaptive cruise control, autosteer and/or autopilot have been engaged. IT is completely random and occurs at both high speeds and during local street speeds. It doesnt matter the terrain either. It has happened while on a straight and even road as well as curvy and rolling hills. It also doesnt matter if its daytime or night. The applications will also disengage (turn off) if the rolling hills are frequent.

While driving back from San Antonio TX, I engaged autopilot on the hwy. Multiple times my vehicle would experience phantom braking with no other cars on the road and would slow down drastically from 75mph to 20mph. This sudden braking for no reason could have caused an accident if there was another vehicle behind me. This phantom braking has also negatively affected my safety score for my insurance.

The SRS indicator will come on and stay on. From my research there has been many other Teslas with same issue resulting in the chair having to be replaced at owner cost when out of warranty. This is a safety system that is known to be faulty so Tesla is obligated to fix it for whoever has this issue. Just adding a report so a recall happens. Mine is still under warranty so I’m fine.

Multiple times traveling on Interstate 70 at 75 mph the car would brake itself without warning while the “Autopilot” (driver assist) was engaged. This probably happened 4 times over the course of 1 hour. I recalibrated the cameras after the 3rd event, but it did not help. This was very dangerous and unsettling. I verified no-one was close behind when engaging the autopilot in case the system “decided” to brake unexpectedly. If someone was behind me traveling at interstate speeds, they would have hit me.

Several times, while using the cruise control, the car automatically braked at highway speed. The car is available for inspection. My safety and my wife's safety were put at risk by the car suddenly slowing down on the interstate without my control. The problem has not been reproduced or confirmed by a dealer or service center - I have not had the car serviced. It has not been inspected. There were no warning lamps or messages.

Even with all automated safety options turned off, autopilot (cruise control) continues to implement sudden periodic "hard braking." This is occurring (a) when a vehicle crosses in front of my path *far* ahead of me, is not remotely close to causing an accident, and the way will be clear with plenty of room to spare by the time my car reaches that spot, and (b) sometimes for no reason I can detect: there's nothing in front of my car at all but open road. The second example above tends to happen at least once every trip in which I've engaged cruise control. This second case is especially startling and dangerous, because it seems to come out of nowhere.

The car slammed on the brakes while we were using auto pilot on the freeway, even though there was no one braking in front of us. This was the 2nd time this has happened. The ac and radio shut off for the rest of the ride and the ac has been working intermittently since. We have a baby and she was not in the car but she is in the car with us often. We have submitted a service request for this week.

The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.