2026 Tesla Model 3 Complaint Log

On February 5, 2026, at 12:21 PM PST, my 2026 Tesla Model 3 (Hardware 4) collided with a 5-inch wooden pillar while using the Autopark feature. The system failed to provide any audio chimes or visual warnings prior to the impact. I officially requested the driving logs from Tesla to investigate the cause of this failure, but Tesla refused to provide any logs or data. Furthermore, Tesla Service Center technicians insisted there were no hardware defects, effectively confirming that the collision was caused by a software/algorithmic failure of the Tesla Vision system to detect a stationary vertical object. Despite Tesla’s claim that the vehicle is "operating as designed," the system's inability to recognize common infrastructure and its failure to warn the driver constitutes a severe safety risk. This defect must be investigated to ensure the safety of the Hardware 4 autonomous platform, as the lack of proximity alerts could lead to far more serious accidents involving pedestrians or other obstacles.

The vehicle's FSD system malfunctioned and initiated an unintended reverse toward a closing garage door. To prevent a total-loss event (the door crushing the glass roof and trunk), I was forced to perform an emergency manual takeover. Due to the vehicle's position caused by the malfunction, I had to maneuver through a confined space, resulting in the side-scrape. I am filing this as a malfunction claim because the damage was a direct consequence of the car's autonomous failure