2014 Tesla Model S Complaint Log

TOTAL LOSS OF DISPLAY IN THE MIDDLE CONSOLE KEEPS GOING BLACK, TOTAL LOSS OF TURN SIGNALS, SUSPENSION CONTROL, HEATER CONTROLS, DE FOG AND DE ICE, NO REAR CAMERA, NO CRUISE CONTROL, HIGH LOW BEAMS,NO ABILITY TO USE FOG LAMPS. PLUS MANY MORE THINGS TOO NUMEROUS TO LIST. I TOOK IT TO SERVICE DEPT AND THEY DID A TEMP FIX FOR $150 BUT TOLD ME IT WILL GO OUT AGAIN AND IT DID THE VERY NEXT MORNING. SOMETHING TO DO WHAT'S CALLED THE MCU MEMORY FAILING. ITS GONE DARK ON SEVERAL OCCASIONS MANY DIFFERENT DATES. THERE IS NO WAY TO KNOW WHEN IT WILL DO IT AGAIN. MAKES THE VEHICLE IN MY ESTIMATION MORE LIKELY TO GET INTO A CRASH

THE MCU (LARGE TOUCH SCREEN CONTROL PANEL) HAS BEEN REBOOTING RANDOMLY FOR YEARS WHILE DRIVING RENDERIMG SOME CAR FUNCTIONS NON FUNCTIONAL INCLUDING TURN SIGNAL. TODAY IT TURNED OFF COMPLETELY LEAVING THE CAR DRIVABLE BUT HANDICAPPED AND I AM UNSURE IF IT SAFE TO DRIVE. I UNDERSTAND TESLA KNOWS ABOUT THE EMMC FAILURE THAT CAN CAUSE THIS ISSUE YET THEY DON'T WARN CUSTOMERS ABOUT THIS POTENTIAL ISSUE ESPECIALLY WHEN UNDER WARRANTY AND WHEN IT COULD CAUSE DANGEROUS DRIVING CONDITIONS. THE LEAST TESLA COULD DO IS TELL CUSTOMERS ABOUT WHAT DANGERS MAY BE PRESENT AND THAT SOME LEGAL BASED FUNCTIONS OF THE VEHICLE LIKE THE TURN SIGNALS WILL BE INOPERABLE. IT'S UPSETTING THAT TESLA KNOWS ABOUT THESE ISSUES AND IS NOT INFORMING CUSTOMERS.

THE FRONT TRUNK IS OPENING ON ITS OWN WHILE DRIVING. TESLA REPLACED THE MEDIA CONTROL UNIT IN JUNE 2020 AND THIS PROBLEM HAS STARTED SINCE THEN. ADDITIONALLY THE REAR TRUNK OPENS ON ITS OWN TOO. THE FRONT AND REAR TRUNK OPEN ON THEIR FREQUENTLY WHILE PARKED AND THE FRONT TRUNK OPENED TODAY, WHILE DRIVING, ON A CITY STREET. TESLA HAS BEEN NOTICED OF THE ISSUE.

THE MCU UNIT - MEDIA CONTROL UNIT - IS FAILING. SIGNAL LIGHT INDICATOR DOES NOT MAKE A SOUND, THE WARNING SOUNDS FOR BEING TOO CLOSE TO AN OBJECT ARE GONE. OTHER WARNING BEEPS, CHIMES, BELLS, ETC. ARE GONE. SOME INDICATORS ON THE DISPLAY SCREEN ARE INOPERABLE. THE TOUCH SCREEN DOES NOT RESPOND TO TOUCH FOR SOME FEATURES/CONTROLS. ALL OF THE CAR'S CONTROLS ARE ON THE TOUCH SCREEN. MY CAR IS ONLY 6 YEARS OLD. IT IS SOLID STATE CIRCUITRY. HOW CAN IT FAIL ? MY WARRANTY HAD JUST EXPIRED. OF COURSE. THIS IS AN ELECTRONICS PROBLEM OF A KEY COMPONENT OF THE VEHICLE. I DON'T KNOW IF IT IS DUE TO POOR DESIGN OR DEFECTIVE COMPONENTS BUT IT IS A SERIOUS ENOUGH PROBLEM THAT I FELT I SHOULD REPORT IT.

THE ACCIDENT TOOK PLACE ON 7/9/20 AROUND 9:15 AM. POLICE REPORT # 20-1291-AC I DROVE MY CAR INTO THE PARKING LOT OF 4519 POST ROAD (FACING POST ROAD) AND TURNED INTO THE DOCTOR'S PARKING SPOT. THE CAR HAD JUST ABOUT STOPPED AND MY FOOT WAS NOT YET OFF THE BRAKE WHEN I SUDDENLY FELT THE CAR ACCELERATING. IT WENT RIGHT THROUGH THE HEDGE IN FRONT (ABOUT 1 FOOT AWAY) THEN WENT SMASHING THROUGH THE OFFICE MARQUEE, OVER THE STONE WALL AND ON TO THE STREET. MY FOOT ON THE BRAKE, I WAS TRYING FRANTICALLY TO STOP. THE CAR STOPPED. RELIEVED, I THOUGHT I SHOULD QUICKLY GET OUT OF THE CAR. TO MY HORROR, IT STARTED ACCELERATING AGAIN. IN THE NEXT FEW SECONDS, IT FELT AS THOUGH I WAS IN A JAMES BOND MOVIE CAR CHASE. THE NEXT THING I KNEW MY CAR WAS TEARING THROUGH THE WHITE FENCE OF A HOUSE AND THEN I REMEMBER TRYING TO GET OUT OF THE CAR. WHICH FORTUNATELY I WAS ABLE TO BY OPENING THE DRIVER-SIDE DOOR. DIDN'T KNOW HIT A TREE INSIDE BREAKING IT INTO TWO. FOUND OUT LATER THE YARD WAS 4-6 FEET BELOW THE STREET. POLICE REPORT IS PENDING AT THIS TIME

SEE NHTSA ACTION # 20010. MEDIA CONTROL UNIT FAILED 7/8/2020 @ 5:04 PM WHEN RETURNING TO THE CAR AFTER A BRIEF STOP, IN A PARKING LOT. CAR TOOK SEVERAL MINUTES TO "REBOOT" TO DRIVABILITY, BUT CENTER SCREEN IS STILL DOWN. BACKUP CAMERA AND BLINKERS (INSIDE OR OUTSIDE, CONFIRMED) ARE NOT WORKING. ADDITIONAL ITEMS DOWN INCLUDE DEFROSTERS, AUTO TILT MIRRORS FOR REVERSING, SEAT HEATERS ARE STUCK ON (FROM WHEN I HAD LAST USED THEM), SUNROOF WON'T OPEN (IT IGNORES STEERING WHEEL CONTROLS). BRAKE LIGHTS ARE STILL FUNCTIONAL, SO I DROVE IT HOME. CALLED TESLA AND WAS TOLD THAT THE REPLACEMENT MODULE IS OUT OF STOCK AND IS NOT EXPECTED FOR MANY WEEKS. IN THE MEANTIME, THE CAR IS UNDRIVABLE.

WHEN STARTING MY VEHICLE, THE VEHICLE'S CENTER CONSOLE SCREEN DID NOT POWER ON. THE INSTRUMENT CLUSTER (BEHIND STEERING WHEEL) DID POWER ON, BUT THE VEHICLE WAS VERY SLOW (ABOUT 2 MINUTES) BEFORE IT COULD BE PUT INTO "DRIVE" (THE INSTRUMENT CLUSTER SAID THAT VEHICLE WAS POWERING UP). I THEN ATTEMPTED TO RESTART THE CENTER CONSOLE SCREEN (MCU) MANUALLY (BY PRESSING BOTH BUTTONS ON STEERING WHEEL FOR 20 SECONDS), BUT NOTHING HAPPENED. I BEGAN DRIVING, AND NOTICED SEVERAL FUNCTIONS WERE NOT WORKING: WHEN INDICATING TURN SIGNALS, THERE WAS NO SOUND, AND USING A LARGE GLASS WINDOW TO VERIFY, THE EXTERIOR TURN SIGNALS WERE NOT LIGHTING UP. THE REAR VIEW CAMERA AND PARKING SENSORS WOULD NOT ACTIVATE WHEN CAR WAS IN "REVERSE" GEAR. HEADLIGHTS WOULD TURN ON AUTOMATICALLY WHEN IT WAS DARK, BUT I HAD NO DAYTIME RUNNING LIGHTS (ALSO VERIFIED WITH GLASS WINDOW). I COULD ALSO NOT MANUALLY TURN HEADLIGHTS / DAY TIME RUNNING LIGHTS ON OR OFF. THE CLIMATE WAS OFF, AND COULD NOT BE CONTROLLED. CHARGING WAS LIMITED, THE VEHICLE WOULD CHARGE BUT A MUCH SLOWER RATE THAN USUAL (THE INSTRUMENT CLUSTER SAID IT WAS CHARGING AT ONLY 8 / 40 AMPS 240V). I CONTINUED TO DRIVE THE VEHICLE FOR A WEEK, FOR SHORT DISTANCES, AND THE VEHICLE REMAINED IN THE SAME STATE. SEVERAL MONTHS PRIOR, I BROUGHT MY VEHICLE TO TESLA FOR SERVICE, BECAUSE OF CONSTANT RESTARTS OF MCU EVERY TIME VEHICLE WAS STARTED, AFTER A SOFTWARE UPDATE. I WAS TOLD TO UPDATE TO NEXT AVAILABLE VERSION, WHICH DID RESOLVE THE ISSUE. AFTER FURTHER RESEARCH, I DISCOVERED THIS IS THE FIRST SYMPTOM OF MCU FAILURE, AND I WOULD EXPERIENCE FREQUENT RESTARTS OF MCU WHILE DRIVING AFTERWARDS (WHICH I DID) UNTIL THE UNIT WOULD FAIL ENTIRELY (WHICH IT ALSO DID). I AM SURPRISED TESLA DID NOT WARN ME OF ANY OF THESE THINGS WHEN I BROUGHT THE VEHICLE IN FOR SERVICE, INSTEAD WAITING UNTIL VEHICLE BECAME UNSAFE TO DRIVE.

MCU FAILURE - EMMC FAILED, RESULTING IN LOSS OF HVAC, CHARGING NOTIFICATIONS, TURN SIGNAL CLICKS, HEADLIGHT CONTROLS, LOSS OF REAR VIEW CAMERA ETC.

MY MCU JUST WENT BLACK AND NEVER CAME BACK ON. IT HAS BEEN LIKE THIS FOR 5 DAYS. I AM UNABLE TO CHARGE THE CAR, AND NO CLIMATE CONTROLS, AND ALSO NO REAR VIEW CAMERA. I HAVE A SERVICE APPOINTMENT IN 2 WEEKS, AND THEY REFUSE TO UPGRADED THE MCU1 TO AN MCU2 WHICH WILL HAVE LESS CHANGE OF HAVING THIS FAILURE IN THE FUTURE.

TESLA MCU FAILING. NO REAR VIEW CAMERA. NO TURN SIGNALS AND ALL DISPLAY ITEMS ON THE CENTER SCREEN UNAVAILABLE INCLUDING CLIMATE CONTROL, WHEN THE MCU - MEDIA CONTROL UNIT FREEZES OR GOES BLACK. I WAS HAVING SYMPTOMS OF IMMINENT FAILURE AND I HAD THE EMMC CHIP REPLACED BY A 3D PARTY TO INSURE I WOULDN'T GET STUCK.

MAIN SCREEN TURNS OFF. THE 17" CENTER SCREEN FREEZES AND THEN TURNS OFF NOT LETTING USE REST CAMERA, DOOR UNLOCK, AND HVAC.

I WAS DRIVING ON THE HIGHWAY, AND SUDDENLY THE MAIN SCREEN GOES BLACK, AND THE TURN SIGNALS STOP WORKING AND I HAD TO USE HAND SIGNALS ( MOST OF THE PPL DIDN'T UNDERSTAND THEM) AND THE AC SYSTEM TURNED OFF ( I WAS DRIVING WITH THE KIDS IN THE CAR AND UNTIL GOT HOME THEY WERE DEHYDRATED, AS IT WAS OVER 100 DEGREES OUTSIDE)

1. REPLACED MCU, AT MY COST. SEVERAL WEEKS LATER A LESSER EXPENSIVE FIX WAS ANNOUNCED. SEVERAL WEEKS AFTER THAT ANNOUNCEMENT TESLA NOTIFIED ME THAT I MAY FALL UNDER AN EXTENDED WARRANTY FOR THE REPLACEMENT. IT TURNS OUT THAT BECAUSE MY VEHICLE WAS OVER 100,000 MILES AT THE TIME OF REPLACEMENT (114,000) IT DOES NOT QUALIFY FOR THE EXTENDED WARRANTY. I PURCHASE THE CAR AS CERTIFIED PRE-OWNED FROM TESLA WITH 22,000 MILES. MY OWNERSHIP MILES WAS UNDER 100,000 MILES AT THE TIME OF THE REPLACEMENT. CONSIDERING THE FAILURES OF THE MCU IN OLDER MODEL VEHICLES, AND A KNOWN PROBLEM, I WOULD THINK I WOULD BE COVERED. 2. DOOR HANDLES - ALL 4 DOOR HANDLES HAVE BEEN REPLACED AT LEAST TWICE SINCE OWNERSHIP. AGAIN, A KNOWN ISSUE IN THE DESIGN. ALL BUT ONE REPLACEMENT WERE COMPLETED AT NO CHARGE. THE LAST REPLACEMENT WAS DONE AFTER 14 MONTHS FROM THE PREVIOUS REPLACEMENT. TESLA ONLY WARRANTIES FOR 1 YEAR SINCE REPLACEMENT. I DON'T UNDERSTAND WHY SOMETHING THAT IS A KNOWN FAILURE WOULD BE MY RESPONSIBLITY. 3. TPMS SENSORS - AGAIN, A KNOWN ISSUE THAT THE ORIGINAL SENSORS WERE A BAD DESIGN. TESLA WILL ONLY REPLACE WITH THE UPGRADED VERSION, AT MY COST OF AROUND $1,000! I AM FORCED TO FIND A NON-TESLA REPAIR FACILITY TO REPLACE THE SENSORS, AT A LOWER COST. AGAIN, WHERE IS THE ACCOUNTABILITY ON TESLA TO STAND BEHIND KNOWN ISSUES.

BROKEN FRONT COIL SPRINGS OCCURRED WHILE VEHICLE WAS SITTING IN THE DRIVEWAY. IT APPEARS THE DRIVER AND PASSENGER SIDE FAILED AT THE SAME TIME. TIRE CAME IN CONTACT WITH WHEEL LINER. NO PREVIOUS INDICATION OF A PROBLEM BEFORE FAILURE STEERING UNIVERSAL JOINT WENT OVER TIME WHERE THE STEERING WHEEL WOULD HAVE TO BE TURNED WITH FORCE WHEN COMING OUT OF A TURN.

VEHICLE'S MCU GOES BLACK AND REBOOTS WHEN IN FLIGHT. LOSS OF ABILITY TO CONTROL KEY VEHICLE FEATURES.

MCU UNIT HAS A DESIGN FLY WHERE IT WILL BE INOPERABLE CAUSING A SAFETY ISSUE. *TR

THE MCU STOPPED WORKING, I'M LEAD TO BELIEVE BASED ON FORUMS I'VE READ ON, THIS IS DUE TO THE EMMC FAILING DUE TO TESLA HAVING A DESIGN FLAW AND ALSO HAVING EXCESSIVE AMOUNT OF UNNECESSARY LOGGING TO THE CHIP. *TR

THE VIDEO SCRREN (MCU) GOES BLANK WHILE DRIVING AND NAVIGATING AND BACKING UP. WHILE BACKING INTO MY GARAGE TGE SCREEN WENT BLANK CAUSING DANGEROUS SITUATION NOT SEEING WHAT WAS BEHIND ME. WHILE NAVIGATING THE SCREEN WENT BLANK CAUSING ME TO MISS AN EXIT ON THE FREEWAY.

VEHICLES MCU (MIDDLE CONTROL UNIT) STOPPED WORKING. BLINKERS WOULD NOT WORK, SO I WAS UNABLE TO SIGNAL WHILE DRIVING. THE REARVIEW CAMERA STOPPED WORKING AS WELL AND THE AC SYSTEM WAS STUCK ON. *TR

WHILE STATIONARY, JUST AFTER GETTING INTO THE CAR WHICH IN THIS CAR IS HOW IT TURNS ON, MCU IS FAILING DUE TO EXCESSIVE LOGGING ISSUE. MAIN SCREEN GOES BLACK RANDOMLY. LOSE CONTROL OF MAJOR FUNCTIONS OF CAR, INCLUDING AC.

SCREEN BLACKED OUT AND I LOST SIGNALS AND CONTROL

SCREENS GO BLANK AT TIMES AND IN THE MIDDLE OF DRIVING. SCREEN IN PICTURE IS DELAMINATING. THIS HAPPENS MULTIPLE TIMES, NOT JUST A SINGLE OCCURRENCE.

MY TESLA P85D YEAR 2014 HAD THE CENTER CONSOLE THAT CONTROLS ALL THE NAVIGATION, HEATING, A/C, SEAT ADJUSTMENTS, MUSIC, CHARGING, HAS GONE BAD AND A LOT OF THE BLOGS I READ STATE THIS IS DUE TO A FAULTY FLASH MEMORY WITH THE MULTIMEDIA CONTROL UNIT (MCU). THE CAR IS DRIVEABLE BUT TOO MANY FEATURES THAT YOU DEPEND ON TO DRIVE ARE NOT OPERABLE DUE TO THE MEDIA CONSOLE NOT BEING USABLE. THE MEDIA CONSOLE IS JUST BLACK AND NOT ABLE TO BE TURNED ON.

I WENT TO TURN ON MY CAR IN THE MORNING AND THE MCU WAS SHOWING A CHECKER PATTERN OF ERRORS. AS I DROVE THE GPS DID NOT UPDATE MY LOCATION. WHEN I GOT BACK IN THE CAR THE MCU WAS COMPLETELY DEAD BLACK. THE CAR HAS ALREADY HAD THE MCU REPLACED ONCE IN 2017, 3 YEARS AFTER DELIVERY FROM TESLA. 3 YEARS LATER IT DIED AGAIN AND I'M HAVING TO REPLACE IT OUT OF WARRANTY FROM TESLA. THE BILL IS EXPECTED TO BE $2000 AND THE CAR IS SUPPOSED TO BE IN THE SERVICE CENTER FOR OVER A WEEK. *TR

THE MAIN SCREEN ON MY 2014 TESLA S RECENTLY WENT OUT AND SOME RESEARCH ONLINE SHOWS THAT MANY OTHERS EXPERIENCED THE SAME ISSUES. TESLA SENT A TECHNICIAN AND SAID IT IS THE MCU (MEDIA CONTROL UNIT) CHIP THAT WENT BAD AND A REPLACEMENT WILL COST $1,500+ THE TESLA TECHNICIAN SAID THE CAR IS DRIVABLE BUT THE BLINKERS DO NOT WORK, ALONG WITH THE BACK UP CAMERA AND PARKING SENSORS. HE STATED THOSE THINGS ARE INTEGRATED WITH THE MAIN MCU UNIT AND WHEN THE MCU GOES OUT, THOSE THINGS WILL NOT FUNCTION. I AM CONCERNED ABOUT DRIVING MY VEHICLE WITHOUT THE FUNCTION OF THE BLINKERS AS IT COULD PRESENT A HAZARD. THERE HAS BEEN REPORTS SIMILAR TO MINE WHERE TESLA ADDED A FINITE MEMORY CHIP TO THE MCU SYSTEM THAT DETERIORATE AND WILL FAIL AFTER A LENGTH OF TIME AND BECAUSE TESLA UPDATE THE SOFTWARE IN THE CAR VERY FREQUENTLY, THE WEAR ON THE MEMORY CHIP DETERIORATE AT AN ACCELERATED RATE. THE TESLA TECHNICIAN SAID THAT THE NEW CHIP SHOULD HAVE 4X THE CAPACITY AND SHOULD LAST MUCH LONGER, BUT WILL COST $1,500 TO REPLACE SINCE MY VEHICLE IS OUT OF WARRANTY. WITH THE SAFETY ISSUES MENTIONED, I AM WEARY ABOUT DRIVING MY CAR, ESPECIALLY ON THE HIGHWAY - NOT BEING ABLE TO USE THE TURN SIGNALS. IF THIS IS A MANUFACTURE DEFECT, I DO NOT WISH TO BE RESPONSIBLE FOR PAYMENT TO HAVE IT FIXED. THANK YOU *TR

THE TESLA MCU1 IS KNOWN TO FAIL AS HIGHLIGHTED BY MANY RESPECTABLE NEWS AGENCIES. THERE ARE EVEN SHOPS AROUND THE COUNTRY SPECIALIZING IN THIS CRAZY REPAIR THAT INVOLVES HACKING THE CAR. THE MCU IN MY CAR IS BEGINNING TO FAIL AND WILL BLACK OUT/FREEZE RANDOMLY. BASICALLY THE IDEAL USE FOR IT, IS NOT TO USE IT SO IT DOESN'T CRASH. WHEN IT DOES, I EXPERIENCE LOSS OF AUDIBLE AND VISUAL TOUCHSCREEN FEATURES, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING, AND LOSS OF THE REAR-CAMERA IMAGE DISPLAY WHEN IN REVERSE GEAR. AFTER SEVERAL REBOOTS, IT DOES BOOT UP, OFTEN WIFI DOES NOT WORK, 3G CONNECTION DOES NOT WORK, MAPS TAKE A LONG TIME TO LOAD AS I AM DRIVING AND NAVIGATING ANY OF THE OPTIONS CAUSES THE UNIT TO FREEZE. IT TAKES ADDITIONAL REBOOTS TO RESOLVE THESE ISSUES. THIS IS A BIG ISSUE CONSIDERING ALL LIGHTS, SUSPENSION FEATURES, AC AND PRETTY MUCH ALL ASPECTS OF THE CAR ARE CONTROLLED FROM HERE. EVEN THOUGH THE CAR IS IN WARRANTY, TESLA'S SOLUTION IS TO RESET THE CAR AND WEAR THE EMMC MORE. *TR

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THE WHILE OPERATING THE VEHICLE THE CENTER TOUCH SCREEN DISPLAY WAS INOPERABLE AND WOULD NOT ILLUMINATE. DUE TO THE DISPLAY FAILURE THE REAR VIEW CAMERA, TURN SIGNAL LIGHTS AND HIGH BEAM LIGHTS WOULD NOT ACTIVATE. ALSO WHILE CHARGING, THE BATTERY WOULD OVER HEAT AND THE ODOR OF BURNING PLASTIC WAS PRESENT. THE VEHICLE WAS TAKEN TO THE LOCAL TESLA SERVICE CENTER LOCATED AT 210 ANDOVER ST. PEABODY MA.WHO REPROGRAMMED THE SYSTEM BUT THE FAILURES CONTINUED TO OCCUR. THE CONTACT WAS INFORMED THAT THE DISPLAY SYSTEM NEEDED TO BE REPLACED BUT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.

TOUCH SCREEN INTERFACE TO MANY CONTROLS DOES NOT POWER UP FOR PAST 3 MONTHS SINCE EARLY JUNE 2020. TURN SIGNAL DOES NOT OPERATE, AIR CONDITIONING CONTROLS NOT AVAILABLE, CAR CHARGE RATE IS DEFAULTED TO 8 AMPS ONLY - THINK THIS PREVENTS ROAD TRIPS AS CHARGING WOULD TAKE FULL DAY TO CHARGE, WAITING FOR REPAIR.FROM TESLA FOR 3 MONTHS AND FINALLY HAVE SCHEDULED REPAIR AFTER MULTIPLE ATTEMPTS TO PUSH THIS.

DUE TO THE RECENT RECALL OF THE 2014 TESLA MODAL S COMPUTER SCREEN. I HAVE PAID OVER $3,700 DOLLARS TO REPLACE MY SCREEN AND NOW TESLA WROTE AN EMAIL SAYS THEY WILL NOT REIMBURSE ME FOR THE SCREEN. MY TESLA MODAL S COMPUTER DID NOT TURN ON AND CANNOT CONTROL ANY FUNCTION OF THE CAR.

TESLA MODEL S ONBOARD MEMORY HAS FAILED LEADING TO NO USE OF MAIN INTERIOR SCREEN. OUT INDICATOR LIGHTS AND HIGH BEAMS DO NOT WORK MAKING IT VERY UNSAFE TO OPERATE. THIS HAPPENS TO MANY TESLA'S WITH THE MCU V1. THE CHIP THEY USE BECOMES CORRUPTED AND CAN CAUSE ALL SORTS OF DAMAGE. *TR

MCU FAILED AND I WAS NOT ABLE TO DRIVE MY CAR. IF I WAS TO DRIVE NO TURN SIGNALS WERE ACTIVE AND YOUR UNABLE TO CHARGE.TESLA CHARGED ME 1500 DOLLARS FOR A REPLACEMENT. *TR

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING OVER A DIP IN HIS DRIVEWAY AT 5 MPH, THE DRIVER'S SIDE REAR WHEEL STARTED TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA (881 BOSTON POST RD, MILFORD, CT 06460) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UPPER CONTROL ARM FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,127.*JB

MCU THE MAIN DISPLAY IS SLOW TO RESPOND AND INTERNET ACCESS DOES NOT WORK AS IT SHOULD. SCREEN BLINKS/TURNS OFF RANDOMLY. *TR

THE CONTROL TOUCHSCREEN IN MY 2014 TESLA MODEL S KEPT REBOOTING ITSELF FOR NO APPARENT REASONS. SOMETIMES, IT DID THAT WHILE I WAS DRIVING AND I DIDN'T KNOW WHAT HAPPENED. THE SCREEN WENT DARK (BLANK) FOR SEVERAL MINUTES AND I LOST ACCESS CONTROL TO THE CAR. THOSE CONTROL FEATURES CAN ONLY BE ACCESSED THROUGH THE TOUCHSCREEN. IT HAPPENED QUITE A FEW TIMES WHILE MY WIFE WAS DRIVING AND SHE WAS EXTREMELY SCARED TO CONTINUE DRIVING. BOTH SHE AND I HAD TO SAFELY PULL TO THE SIDE OF THE ROAD/HIGHWAY AND WAITED UNTIL THE SCREEN CAME BACK. WE'RE AFRAID THAT ONE OF THESE DAYS, WE WILL LOSE FULL CONTROL OF THE CAR WHICH MAY IN TURN CAUSE AN ACCIDENT. *TR

OUR CAR WAS NON FUNCTIONING BECAUSE OF THE MCU NON FUNCTIONING. THE EMMC CHIP WAS DEFECTIVE AND TESLA STATED OUR ONLY OPTION WAS TO REPLACE THE UNIT. WE DID, A RECALL WAS ISSUED AND NOW THEY STATE WE ARE NOT ELIGIBLE FOR A REFUND. TESLA STATES THAT THE CHIP SHOULD ONLY BE REPLACED AND NOT THE UNIT EVEN THOUGH THAT WAS OUR ONLY OPTION GIVEN BY THE TESLA SERVICE CENTER.

TOUCHSCREEN FAILURE DUE TO EMMC CHIP. THIS RENDERED MANY OF THE VEHICLE FUNCTIONS USELESS, SUCH AS AC, TURN SIGNALS, HIGH-BEAMS, RADIO, NAVIGATION, BACK UP CAMERA, PROXIMITY SENSORS, GARAGE DOOR OPENER, INFOTAINMENT INFO, AND CHARGING. I WAS TOLD BY A TESLA SERVICE CENTER REP THAT IF BATTERY FAIL DO TO NOT BEING ABLE TO CHARGE IT WOULD BE ON ME. EVEN THOUGH THAT FUNCTION WAS RENDERED USELESS DUE TO THE SCREEN FAILURE. THE CAR WAS PARKED IN THE GARAGE WHILE CHARGING WHEN THIS HAPPENED, I WOKE UP TO A BLACK SCREEN THE NEXT MORNING. *TR

CENTER DISPLAY WENT BLACK. CAR WAS STATIONARY. NO AC, NO BACK UP CAMERA,NO BLINKERS ETC.

HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35884294?ROWNUMBER=4 THE BACK WHEEL HAS GONE WHOMPY. THE TREAD ON THAT TIRE IS COMPLETELY GOUGED AWAY. THIS MEANS THAT THE OWNER DROVE FOR SOME DISTANCE UNAWARE THAT THE SUSPENSION HAD COLLAPSED ( POSSIBLY CAUSED BY A FAILING MCU WHICH CONTROLS THE SUSPENSION HEIGHT AMONG OTHER THINGS). FINALLY THE WHEEL WENT WHOMPY AND THINGS TURNED BAD. REAL BAD.. PLEASE RECALL THESE DEADLY DEFECTIVE JUGGERNAUTS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TOUCHSCREEN FAILED ENTIRELY. TOUCHSCREEN HAD BEEN NOT OPERATING WELL FOR 5Y OR MORE, BUT COMPANY WOULD NOT TAKE RESPONSIBILITY. COMPANY REPORTED IT WAS DUE TO FIRMWARE OR SOFTWARE, BUT CLEAR THE MCU OR TOUCHSCREEN GRADUALLY LOST MORE AND MORE FUNCTIONALITY. WAS A SAFETY ISSUE WITH REAR CAMERA NOT ENGAGING AND VOICE COMMANDS FOR TRAFFIC OR GPS NOT WORKING, CLIMATE CONTROL ALSO INTERMITTENT. ALL FUNCTIONS WORSENED UNTIL FINAL FAILURE. EXTENDED WARRTANTY WAS NOT OFFERED. COMMUNICATION WAS WEAK AND INTERMITTENT, AND ITS OWN SAFETY ISSUES. NOW, REQUIRED TO PAY ENTIRE REPLACEMENT COST AND WORKING WELL.

TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT THE MONITOR FOR THE BACK-UP CAMERA WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE THE DEALER TESLA (28721 CANWOOD STREET, BLDG-A, AGOURA HILLS, CA 91301, 816-540-4729 AND WAS INFORMED THAT THE MCUV1 MODULE WAS DEFECTIVE. THE HARDWARE WAS USED TO UPDATE THE SYSTEM BUT WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

21V035 RECALL ID UNIT DID NOT FUNCTION CORRECTLY FOR 5Y. WAS SUMMARILY DISMISSED BY TESLA SERVICE. FINALLY FAILED, PAID FOR REPAIR . THEN RECALL. NO REIMBURSEMENT DESPITE CLAIM MADE MONTHS AND MONTHS AGO. WAS A MAJOR HAZARD FROM FIRST YEAR. VERY DANGEROUS.

THERE IS A KNOWN ISSUE WITH TESLA MEDIA CONTROL UNIT (MCU) DEAD OR WON'T TURN ON DUE TO POOR DESIGN OF THE EMMC MEMORIES. THE UNIT EVENTUALLY DIES ONCE THE MEMORIES ARE FULL AND THE UNIT WON'T TURN ON ANYMORE. SINCE THIS MCU IS THE HEART OF THE TESLA VEHICLE, ALL THE SAFETY FEATURES WILL BE DISABLE LIKE COLLISION SENSORS, HAZARD ALERT/NOTIFICATION, UNLOCK THE DOOR/WINDOWS FROM THE INSIDE, MOST OF THE GAUGES ON THE DASHBOARD ARE DISABLE, EVEN THE LANE TURN SIGNALS ARE DISABLE AND THE BACKUP CAMERA. MY UNIT WENT OUT SINCE MAY 2020, TESLA WILL NOT COVER THE DEFECTED UNIT, IT THEY WILL CHARGE ME OVER $1700 TO REPLACED A REFURBISHED ONE. THIS IS THE 3RD TIME THEY RESCHEDULE MY REPAIR SINCE THEY CLAIM THEY DON'T HAVE ALL THE PARTS IN STOCK. I'VE BEEN DRIVING THE CAR WITH A DEAD MCU FOR ALMOST 3 MONTHS. IT IS VERY UNSAFE WHEN I DRIVE THE DISABLE CAR ON THE ROAD.

THE DOOR HANDLE SOMETIMES DOES NOT EXTEND AND STUCK IN POSITION. IF THE DOOR HANDLE STUCK IN CLOSE POSITION, DURING AN FATAL ACCIDENT, THE FIRST RESPONDER WILL NOT ABLE TO OPEN THE DOOR AND SAVE LIFE. *TR

WHILE PARKED WITH THE SUNROOF OPEN, WHEN I WENT TO RE-ENTER THE VEHICLE, THE MAIN SCREEN (MCU) REMAINED BLANK AND NEVER CAME BACK TO LIFE. WHILE DRIVING HOME, I WAS UNABLE TO USE TURN SIGNALS, ADJUST BASICALLY ANY DRIVING ITEMS INCLUDING SUSPENSION, DRIVE MODE, STEERING CONTROLS, HVAC, LIGHTS, OR CLOSE THE SUNROOF. THE CAR WAS TECHNICALLY ABLE TO BE DRIVEN, BUT I ALSO HAD NO LIGHT CONTROL, NO BACK UP CAMERA, AND IT COULD ONLY CHARGE AT A BASICALLY UNUSABLE SPEED. TESLA'S ONLY FIX WAS TO REPLACE THE ENTIRE MCU UNIT.

ON MAY 19TH, I ATTEMPTED TO START THE CAR BUT FOUND THAT THE MAIN CENTRAL TOUCHSCREEN WOULD NOT TURN ON. MULTIPLE ATTEMPTS TO START, INCLUDING ALL AVAILABLE REBOOT OPTIONS AS INSTRUCTED BY TESLA TECH SUPPORT VIA PHONE FAILED TO RESTART THE SCREEN. BECAUSE SERVICE HAD TO BE PERFORMED AT THE DEALERSHIP IN ATLANTA, I WAS FORCED TO DRIVE THE VEHICLE WITHOUT THE TOUCHSCREEN. WHILE BASIC FUNCTIONS WERE AVAILABLE, THE LOSS OF THE TOUCHSCREEN CREATED A SIGNIFICANT SAFETY ISSUE. I HAD TO DRIVE ROUGHLY 75 MILES ON THE INTERSTATE DURING A HEAVY RAINSTORM. THE LOSS OF TOUCHSCREEN MEANT I HAD NO CLIMATE CONTROL--NO A/C OR DEFROST FUNCTIONS--SO VISIBILITY WAS GREATLY IMPAIRED AND I WAS REDUCED TO PERIODICALLY (AND DANGEROUSLY) WIPING THE WINDSHIELD WITH A TOWEL TO MAINTAIN VISIBILITY. THERE WERE MULTIPLE OTHER IMPACTS, INCLUDING LOSS OF ALL AUDIO AND BLUETOOTH, NAVIGATION, AND I WOULD WORRY THAT SOME OF THE ELECTRONIC SAFETY SYSTEMS LIKE COLLISION AVOIDANCE MIGHT HAVE BEEN AFFECTED. IF THIS HAD HAPPENED IN WINTER DURING A SNOWSTORM, THE IMPACT COULD HAVE BEEN EVEN MORE DANGEROUS. THE PROBLEM TURNS OUT TO BE WELL KNOWN BY TESLA. IT WAS A DEFECTIVE MEDIA CONTROL UNIT. THIS UNIT USES A FLASH MEMORY CHIP, HARD-SOLDERED TO THE CIRCUIT BOARD AND THUS NOT REPLACEABLE WITHOUT REPLACING THE ENTIRE BOARD. THE MEMORY CHIP HAS A LIMITED NUMBER OF READ-WRITE CYCLES, AND DUE TO THE TESLA'S PROGRAMMING, DATA ARE CONSTANTLY WRITTEN TO THE CHIP DAILY (AND THIS IS NOT A USER-DEFEATABLE OPTION). REPLACEMENT WAS DONE BY THE DEALER, FOR A COST TOTALING 1868.07, NOT COVERED BY ANY TYPE OF WARRANTY.

ISSUE IS FAILING MCU FREQUENTLY WILL TURN OFF AND STAY OFF. TAKING 10 MINUTES TO COME BACK ON. THIS KEEPS EVERYTHING FROM HAZARDS TO REAR VIEW CAMERA FROM WORKING.

17 INCH SCREEN IS LEAKING LIQUID CRYSTAL WHICH IS REAL STICKY AND MUST BE WIPED OFF EVERY DAY, CAR WAS AT HOME AND PARKED INSIDE. I HAVE SOME NOTES FROM TESLA AND A QUOTE OF $805.00 TO REPAIR IT. THEY ALSO SAID I AM NOT THE FIRST PERSON THAT THIS HAS HAPPENED TO!!!

MCU 17" BLACK SCREEN. CAUSED ISSUE WHERE CAR WOULD NOT CHARGE ABOVE .5KW ADDITIONALLY BACKUP CAMERA NO LONGER WORKED. I HAD A 3RD PARTY REPAIR THE FAILED EMMC WHICH RESOLVED THE PROBLEM. THIS HOWEVER IS A MUCH LARGER ISSUE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CONSOLIDATED-EMMC-THREAD-MCU-REPAIR-BLACK-CENTER-SCREEN.181124/ HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FEDS-INVESTIGATE-FAILING-MCUS.197384/. *TR

WHEN I WENT TO START THE CAR THE CENTRAL TOUCHSCREEN FAILED. COULD NOT CONTROL THE LIGHTS, A/C, HEATING, COULD NOT RECHARGE THE CAR. TESLA CHARGED ME OUT OF WARRANTY OVER $2000 TO REPLACE THE TOUCHSCREEN WITH A REFURBISHED ONE. THEY REFUSED TO GIVE THE OLD PART TO ME EVEN THOUGH THIS WAS REPLACED IN NEVADA WHERE THE LAW STATES THAT THEY HAVE TO GIVE THE OLD PARTS BACK TO THE OWNER. I HAD TO PAY THEM ANOTHER $1000 TO GET THE PART BACK AS IT CONTAINED SO MUCH PRIVATE INFORMATION. *TR

THE MCU, WHICH IS THE LARGE DISPLAY AND CONTROL SCREEN STARTED TO FAIL. THE HEATING AND VENTILATION CONTROLS DIDN'T WORK PROPERLY, AND THE BLUETOOTH WOULD NOT PRESENT CALL HISTORY, PREVENTING SAFE VEHICLE USE. ABOUT 6 WEEKS AGO, THE MCU FAILED COMPLETELY, WHICH PREVENTED TURNING ON THE HEADLIGHTS MANUALLY. I HAD PREVIOSULY HAD SET THEM TO AUTOMATIC, SO THEY TURNED ON AT NIGHT, BUT I LIVE IN OFF A HIGHWAY WHERE IT IS MANDATORYFOR DAYTIME HEADLIGHT USE, AND I WAS UNABLE TO CONTROL THEM THE FAILURE IN THE MCU WAS DETERMINED TO BE THE EMMC WHICH IS THE SOLID STATE HARD DRIVE IN THE MCU. IT HAS A LIMITED LIFESPAN AND THEY TYPICALLY FAIL WHEN THEY EXCEED THEIR EXPECT NUMBER OF WRITES TO THE DRIVE. TESLA INFORMED ME THAT THEY HAVE CHANGED THE SOFTWARE SO IT DOESN'T WRITE AS MUCH ROUTINE DATA TO THE SSD. I HAD THE MCU REPLACED AT A TESLA SERVICE CENTER ON JUNE 12, 2020, AT A COST OF $2180.06, SINCE MY STANDARD AND EXTENDED WARRANTY HAD EXPIRED. MY TESLA HAS MORE THAN 191,000 MILES ON IT. MOST MANUAL CONTROLS ARE INOPERATIVE, INCLUDING THE BACKUP CAMERA. CONFIGURING THE CAR IS ALSO NOT POSSIBLE.. *TR