2017 Tesla Model S Complaint Log

Tesla driver seat bolster hurts my bottom after 10/15 mins of driving. The seat cushion behind the bolster to the back sinks so low; and fails to keep me lifted. As a result, eventually after driving 10/15 mins bolster starts hitting my bottom and it starts to pain; and also numbs my legs. At this point, I have to take a break, get out stress and start driving. I have driven many cars upto 500+ miles in a single day no issues. Having a comfortable seat is a basic requirement in any car. I have reported this issue many times to various Tesla Service Centers. The seats installed in my cars seems to launched very pre-maturely without proper testing. There are many complaints online forums on this bolster pain and how badly it hurts. Tesla wants me to pay for the seat and no guarantee that the new seat will not such issues. If the installed seat itself is defective, why should I been paying for another defective one. Tesla is not willing to own the issue. I have done upgrades and paid alot of taxes so not willing to sell and buy another car and pay taxes again. I want to report this issue as I foresee safety issues with this car and similar many other cars; and how Tesla is not doing their basic customer service and offering bad products at very high price.

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED.

YET ANOTHER CASE OF BROKEN SUSPENSION ON A TESLA. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FORE-LINK-SUSPENSION-FAILURE-WHILE-DRIVING-ON-THE-FREEWAY.141701/ MODEL S 75 2017 WITH ONLY 9500 MILES. I GOT IT IN MAR OF 2017 SO IT HASN'T EVEN BEEN 2 YEARS. I WAS DRIVING ON THE FREEWAY IN THE FAST LANE AND ABOUT TO GET INTO THE CARPOOL LANE WHEN TRAFFIC SUDDENLY CAME TO A HALT. I SLAMMED ON MY BRAKES AND THEN STARTED TO DRIVE AGAIN BUT REALIZED I COULDN'T. THE CAR SHOOK AND THERE WAS A LOUD SCREECHING/GRINDING SOUND. LUCKILY A MOTORCYCLE COP HAPPENED TO COME BY AND CALLED HIGHWAY PATROL AND THE FREEWAY TOW TRUCK SO HELP GET ME OUT OF THE FAST LANE AND ACROSS 3 LANES TO THE RIGHT SHOULDER. THEN, I CALLED TESLA ROADSIDE TO GET TOWED INTO THE DEALERSHIP. THE SERVICE GUY DID NOT SEEM SURPRISED AND DIAGNOSED THE PROBLEM RIGHT AWAY ON SEEING THE CAR. THE LEFT FRONT FORE LINK IN THE SUSPENSION BROKE. IF THIS WAS A KNOWN ISSUE, I'M WONDERING WHY THERE HASN'T BEEN A RECALL. WHAT IF I WAS DRIVING WITH MY 2 KIDS? THE CAR IS STILL IN THE SHOP NOW BEING REPAIRED. EVEN AFTER THE REPAIR, IS IT SAFE TO BE DRIVING A TESLA? WOULD YOU GUYS CHANCE IT WITH YOUR KIDS IN THE CAR AND RISK THAT HAPPENING ON THE FREEWAY? PLEASE RESPOND WITH YOUR OPINION. DEBATING WHETHER TO SELL MY CAR RIGHT NOW. I DON'T KNOW IF THIS WAS A FAULTY PART OR FAULTY DESIGN AND I SEE THERE HAVE BEEN OTHER POSTINGS ON THIS CATASTROPHIC MECHANICAL FAILURE. FOLLOW UP POSTS ON THAT THREAD SEEK TO DENY AND COVER UP THE PROBLEM. THIS IS A LETHAL DEFECT. PLEASE INVESTIGATE. NOT AN OWNER...CONCERNED CITIZEN ETC. ETC.

OUR TESLA HAS HAD TWO INCIDENTS IN THE LAST THREE MONTHS OF UNCONTROLLABLE ACCELERATION....ONCE SLOWLY GOING INTO A PARKING PLACE AND ONCE BACKING OUT OF OUR GARAGE. THE FIRST ONE RESULTED IN A COUPLE OF CRACKED RIBS (WITH SEATBELT ON) AND $18,000 IN DAMAGE. THE SECOND INCIDENT: THE TESLA, WHEN BACKING UP WENT TOTALLY OUT OF CONTROL BY ACCELERATING AND IT BARRELED ACROSS THE STREET AND KNOCKING DOWN A TREE BEFORE COMING TO A STOP. THE TESLA IS NOW IN THE REPAIR SHOP WITH EXTENSIVE DAMAGE TO THE REAR OF THE CAR. NOT SURE YET OF THE DOLLAR AMOUNT. I FEEL THIS IS A SERIOUS DEFECT IN THE TESLA MODEL S.

THIS IS A COMPLAINT ABOUT THE TESLA SUSPENSIONS. A TWITTER USER WHOSE NAME CAN BE FOUND ON THE SCREENSHOT WHICH IS ATTACHED TO THIS COMPLAINT) HAS POSTED PHOTOGRAPHS OF HIS BROKEN SUSPENSION. HE WAS UNHAPPY ABOUT THE FACT THAT THE SUSPENSION FELL APART IN HIS DRIVEWAY. THE PHOTOGRAPH SHOWS THE CONTROL ARM SNAPPED AND THIS SAME FAILURE CAN BE SEEN TO HAVE OCCURRED ON MANY OTHER TESLAS. EXAMPLES CAN BE FOUND HERE: HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/SETS/72157658490111523/ AFTER A FEW PEOPLE RESPONDED TO THE OWNERS TWEET HE THEN DELETED THE TWEET AND BLOCKED EVERYBODY THAT HAD RESPONDED. IT IS HIGHLY UNLIKELY THAT THE OWNER WILL BE FILING A COMPLAINT. HE IS ONE OF THE TOP TESLA REFERRERS AND IS CLOSE TO EARNING REWARDS FROM TESLA. THE SECOND ATTACHED SCREENSHOT PROVES THIS. THESE FRAGILE SUSPENSION PARTS POSE A RISK TO OWNERS AND OTHER ROAD USERS. STEERING WOULD BE BADLY AFFECTED BY SUCH A FAILURE. MANY TESLAS HAVE SUDDENLY SWERVED OFF THE ROAD WITH FATAL CONSEQUENCES. IT IS CERTAINLY POSSIBLE THAT SUSPENSION FAILURES ARE THE CAUSE OF THESE SWERVES. PLEASE TAKE URGENT ACTION TO PREVENT MORE DEATHS AND INJURIES. THANK YOU. CONCERNED CITIZEN WITH A SENSE OF CIVIC RESPONSIBILITY. FULL NAME AND CONTACT DETAILS SUPPLIED. *TR

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. THE CONTACT STATED THAT THE GLASS ROOF OF THE VEHICLE WAS CRACKED ALL THE WAY TO THE POWER LIFTGATE. THERE WERE NO SENSORS WHERE THE GLASS MET THE GLASS ROOF, WHICH CAUSED A POSSIBLE HAZARD FOR THE VEHICLE OCCUPANTS. THE VEHICLE WAS TAKEN TO TESLA (115 KISCO AVE, MT KISCO, NY 10549, (914) 218-8900) AND THEY STATED THAT THEY WOULD NOT COVER THE REPAIRS. THE DEALER ADMITTED THAT THERE THERE WAS A SAFETY HAZARD REGARDING THE LIFTGATE AUTOMATICALLY CLOSING, WHICH COULD SEVER A HAND OR FINGER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,350.

WITH THE CURRENT RELEASE V9, IN A SPECIFIC LOCATION, UNDER AUTOPILOT THE VEHICLE ATTEMPTS TO SUDDENLY VEER OFF THE ROAD TO THE RIGHT, IN A VIOLENT ACTION. MANUALLY CORRECTING CAUSES AUTOSTEER TO DISENGAGE BUT CRUISE CONTROL REMAINS ON EXASSERBATING THE SITUATION. CONDITIONS: 2 LANE HIGHWAY, TRAVELING AT 45 MPH. PAINTED CENTER LINE JOGS SLIGHTLY TO ACCOMMODATE CENTER TURNING LANE. TRAVELLED THIS ROAD SAFELY ON AUTOPILOT FOR OVER A YEAR WITHOUT INCIDENT. NOW IT HAPPENS EVERYTIME. ATTEMPTS TO CONTACT TESLA, THUS FAR HAVE RESULTED IN NO RESPONSE.

ON OCTOBER 18TH, MY TESLA WAS A MINOR FENDER BENDER . I WAS ON AUTO PILOT AND GOING ON A < 3 MPH SPEED BEFORE THE EXIT RAMP. ANOTHER CAR WAS STATIONED IN FRONT OF ME AND AUTOPILOT DID NOT REALIZE THE CAR CAME IN FRONT OF ME AND HIT THE OTHER CAR. THOUGH THE DAMAGES ARE MINIMAL & THE OTHER PERSON WAIVED HIS RIGHT TO CLAIM INSURANCE . I WANTED TO UNDERSTAND THE REASON AND THE ROOT CAUSE OF THE CURRENT ACCIDENT SO THAT I CAN BE CONFIDENT TO USE THE AUTO PILOT GOING FORWARD. HENCE I FILED A COMPLAINT WITH THE CUSTOMER SUPPORT. AFTER 4 WEEKS OF INVESTIGATION AND REPEATED NUDGING FROM MY SIDE TO EXPEDITE THE INVESTIGATION, I WAS TOLD THAT THE CAR WAS IN AUTO PILOT MODE, AND THE CAR DID NOT REALIZE THE OTHER CAR IN FRONT UNTIL THE ACCIDENT OCCURRED AND THE CAR DID APPLY BRAKES AFTER THE INCIDENT. I ALSO REQUESTED FOR THE INVESTIGATIVE LOGS AND NOTES FOR MY ANALYSIS BUT THE REQUEST WAS REJECTED BY THE CUSTOMER SUPPORT

I WAS DRIVING THROUGH AN EXIT RAMP AND I FELT SOMETHING BREAK ON THE VEHICLE AND THEN WHEN I TRIED TO TURN THE VEHICLE, IT CONTINUED TO PUSH STRAIGHT. AFTER FURTHER REVIEW, THE REAR TOE ARM OF THE DRIVERS SIDE REAR SUSPENSION BROKE. THIS FAILURE CAUSED THE REAR WHEEL TO BE ABLE TO TURN LEFT AND RIGHT.

THIS COMPLAINT IS MADE ON BEHALF OF A TESLA OWNER IN NORWAY. NORWAY IS A BIG MARKET FOR TESLAS. THE NHTSA WEBSITE IS NEAR IMPOSSIBLE FOR OWNERS OUTSIDE OF USA TO USE BECAUSE IT NEEDS A USA TO BE SUPPLIED EVEN THOUGH IT IS VALID FOR OVERSEAS OWNERS TO COMPLAIN. THE ATTACHED PHOTOGRAPHS SHOW A TESLA WITH A WHEEL THAT WENT WHOMPY WHILST BEING REVERSED. THE TEXT THAT DESCRIBES THE INCIDENT IS ALSO INCLUDED. HERE IS THE TWEET FROM OWNER HTTPS://TWITTER.COM/IGNORANCEBLISS_/STATUS/1041647129318576128 OWNERS IN NORWAY HAVE BEEN REPORTING SIMILAR CASES OF BROKEN AXLES AND WHOMPY WHEELS FOR SEVERAL YEARS. HTTPS://ELBILFORUM.NO/FORUM/INDEX.PHP?TOPIC=31341.0 PLEASE LOOK AT THE BIGGER PICTURE. THESE ARE NOT ISOLATED FREAKISH EVENTS. THERE HAVE BEEN LITERALLY HUNDREDS OF CASES LIKE THIS. ALL CAUSED BY UNDERSIZED FRAGILE SUSPENSION COMPONENTS. PLEASE DEMAND AN URGENT RECALL. THANK YOU.

I WAS MAKING A LEGAL U TURN ON A CITY STREET TO PARK. I PULLED BEHIND A PARKED CAR AND WAS GOING ABOUT 1MPH WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PARKED CAR. THERE WERE NO WARNING SOUNDS UNTIL THE CAR HIT THE OTHER CAR AND THEN THE HORN AND LIGHTS ON MY CAR WENT OFF. THE CAR WAS NOT ON AUTO PARK AND NO AIR BAGS WERE DEPLOYED HOWEVER MY CAR AND THE CAR THAT WAS HIT HAD EXTENSIVE BODY DAMAGE. THERE WERE NOT INJURIES TO PEOPLE. I DON'T KNOW WHY THE CAR ACCELERATED INSTEAD OF STOPPING. I HAVE NEVER HIT THE ACCELERATOR PEDDLE INSTEAD OF THE BRAKE AND I DOUBT IF I DID IT IN THIS CASE.

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO TESLA BUENA PARK (6692 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 735-5696) AND WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

WHEN ANY FORM OF MUSIC PLAYBACK FAILS (USB, RADIO, ETC) THE AUDIO ALERT FUNCTIONALITY OF THE CAR ALSO IS DISABLED. ANY AUDIO ALARMS (EVERYTHING FROM BLINKER SOUNDS TO EMERGENCY BRAKE WARNINGS) CEASE TO FUNCTION UNTIL THE MUSIC PLAYBACK RECOVERS FROM ITS ERROR.

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE ATTEMPTING TO PARK THE VEHICLE AT A LOW SPEED, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE PROCEEDED TO JUMP THE CURB AND CRASHED INTO SOME BUSHES. THERE WAS NO WARNING INDICATOR ILLUMINATED BEFORE, DURING, OR AFTER THE FAILURE OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,772.

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

HERE IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS FALLING APART. THE OWNER OF THIS CAR IS A TESLA ENTHUSIAST WHO OWNS THREE TESLAS. I AM DOUBTFUL THAT HE WILL MAKE A COMPLAINT TO NHTSA HIMSELF SO I AM PASSING ON THIS INFORMATION IN THE PUBLIC INTEREST. HERE IS A LINK TO THE VIDEO HE HAS JUST UPLOADED. HTTPS://TWITTER.COM/TWITTER/STATUSES/995816775106244609 "WE HAVE BEEN BRINGING OUR TESLA INTO SERVICE SEVERAL TIMES REGARDING STEERING PROBLEMS AND THEY KEPT TELLING US THEY CAN'T FIND ANYTHING AND ASSURED US IT'S SAFE TO PUT OUR KIDS IN IT. MY WIFE REFUSED. THEN THIS HAPPENED. @ELONMUSK @TESLA @TESLAMOTORSCLUB CAN SOMEONE EXPLAIN?" THE FRONT WHEEL IS MOVING BACKWARDS AND FORWARDS IN THE WELL AND EVENTUALLU SMASHES INTO THE BACK OF THE WELL AND RIPS OFF PART OF THE UNDERBODY. YOU CAN SEE THAT THE TREAD OF THE TIRE IS BADLY WORN INDICATING THAT THERE HAS BEEN A PROBLEM WITH THE SUSPENSION FOR SOME TIME. THE INCOMPETENCE OF THE TESLA SERVICE CENTRE IS BEYOND BELIEF. PLEASE DO SOMETHING ABOUT THIS. CONCERNED CITIZEN

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A RECENTLY POSTED VIDEO: HTTPS://YOUTU.BE/FLXYHWFVAZA THE AUTOPILOT DRIVES ONTO THE WRONG SIDE OF THE ROAD!!! THIS OWNER IS A TESLA ENTHUSIAST AND PRESUMABLY KEEPS UP ON THE LATEST NEW ABOUT TESLA CRASHES. DESPITE THIS HE IS STILL UNDER THE MISTAKEN IMPRESSION THAT IT IS SAFE TO USE AUTOPILOT ON NARROW WINDING ROADS AND AGAINST ONCOMING TRAFFIC. IT IS ONLY A MATTER OF TIME BEFORE THIS MAN COLLECTS HIS DARWIN AWARD. UNFORTUNATELY HE WILL PROBABLY TAKE THE LIVES OF INNOCENT ROAD USERS AT THE SAME TIME. PLEASE PASS THIS INFORMATION ON TO THE NTSB WHO ARE INVESTIGATING THE TESLA AUTOPILOT CRASHES. THANK YOU. OUTRAGED CITIZEN.

PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THE ACTUAL OWNER HAS NOT FILED A COMPLAINT. THIS CAR IS IN A SALVAGE AUCTION YARD. IT HAS A SNAPPED SUSPENSION BALL JOINT. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28233521&ROWNUMBER=1&LOADRECENT=TRUE ONE OF YOUR INVESTIGATORS HAS EMAILED ME TO SAY THAT IT IS PREFERRED THAT THE ACTUAL OWNER MAKES THE COMPLAINT. WOULD YOU PLEASE ADVISE WHETHER IT IS LEGITIMATE TO FILE THIS COMPLAINT AS A NON-OWNER AND IF SO WHETHER IT WILL BE TAKEN SERIOUSLY OR DISMISSED AS IRRELEVANT. PLEASE NOTE THAT THE OWNER OF ANOTHER CAR WITH A BROKEN SUSPENSION HAS SO FAR NOT FILED A COMPLAINT HIMSELF DESPITE THERE BEING EVIDENCE OF A DEFECT THAT MAY AFFECT OTHER TESLAS. HTTPS://WWW.REDDIT.COM/R/REALTESLA/COMMENTS/8J8KZA/WE_HAVE_BEEN_BRINGING_OUR_TESLA_INTO_SERVICE/ PLEASE NOTE THAT BECAUSE I AM NOT THE OWNER THE DETAILS OF DATE OF INCIDENT AND SPEED OF INCIDENT ARE JUST ESTIMATES.

STOPPED AT A BUSY CITY STREET INTERSECTION FOR AROUND 2 MINUTES WAITING FOR THE GREEN LIGHT. MY CAR WAS SECOND CAR FROM THE INTERSECTION ON A SLIGHT UP SLOPE. OBVIOUSLY THE BRAKE WAS FULLY ENGAGED BUT MY CAR SUDDENLY CREEPS UP SLOPE AND GENTLY BUMPS INTO THE CAR IN THE FRONT. THIS IMPACT PUSHES THE OTHER CAR FORWARD AND MY CAR ROLLS BACK. THE FORWARD COLLISION ALARM WENT OFF BUT I COULD DO LITTLE TO STOP THE CAR OTHER THAN TRY AND PRESS ON THE BRAKE EVEN HARDER. THE CAR AGAIN ROLLS UP AGAIN AND GENTLY BUMPS THE OTHER CAR AGAIN. AGAIN THE COLLISION WARNING WENT OFF BUT I FELT I HAD NO CONTROL OVER THE CAR. I COULD FINALLY GET THE CONTROL BACK AFTER THAT. LUCKILY THERE WERE NO PEDESTRIANS AND CROSS TRAFFIC HAD ALREADY STOPPED. PLEASE NOTE THAT THERE WAS LITTLE OR NO DAMAGE TO EITHER CAR. THE CAR SEEMED TO HAVE A MIND OF IT'S OWN! THERE WAS LITTLE CHANCE OF DRIVER ERROR IN THIS CASE AS I WAS JUST WAITING FOR THE GREEN LIGHT AND THERE WAS NO PANIC SITUATION FOR A MISTAKEN ACCELERATOR PRESS. I COULD NOT GET ACCESS TO THE CAR LOGS AS TESLA POLICY WOULDN'T ALLOW IT. PLEASE NOTE THAT NO SELF-DRIVING SOFTWARE WAS INSTALLED AND CREEP MODE WAS OFF AS IT ALWAYS IS.

WHILE PULLING INTO A PARKING SPOT AT A BUSY SHOPPING CENTER, AND APPLYING THE BRAKE PEDAL (HAVING MOVED IT OVER FROM ACCELERATOR) TO STOP THE CAR AT ABOUT 5 MPH, THE MODEL S SUDDENLY LURCHED FORWARD AT FULL ACCELERATION HITTING NOT 1 BUT 2 PARKED CARS. NOTHING WOULD STOP THE CAR AS IT TOOK OVER AND WENT FORWARD WITH BOTH MY FEET PRESSING THE BRAKE PEDAL AS HARD AS I COULD. FINALLY IT STOPPED AFTER HITTING A SECOND PARKED CAR. TESLA HAS NOT RESPONDED, DESPITE 2 DAYS OF EMAILS AND CALLS.

BELOW IS THE LIST OF DATES I'VE EMAILED ABOUT ISSUES REGARDING AUTOPILOT AND TOUCHSCREEN, AND MICROPHONE ISSUES. THE FIRST REPORTING OF IT WAS LESS THAN A MONTH AFTER PURCHASE: 10.19.2017. I HAVE ALL OF THE EMAILS AND VIDEOS (WITHIN EMAILS) TO PROVE ALL OF MY STATEMENTS ABOUT PROBLEMS WITH AP AND THE TOUCHSCREEN, ALONG WITH MICROPHONE ISSUES. I CAN PROVIDE THE SPREADSHEET OF THE DATA IF YOU NEED IT. NOW THAT TESLA HAS ACKNOWLEDGED A PROBLEM WITH THE E-MMC UNIT WITHIN MY TESLA, THEIR SERVICE CENTER NOW STATES IT IS ON BACKORDER AND THEY HAVE NO IDEA OF WHEN IT MAY BE AVAILABLE. THEIR MOST RECENT LETTER DATED 3.22.21 STATES "PARTS TO REPLACE THE VCM DAUGHTERBOARD ON YOUR VEHICLE ARE NOT YET AVAILABLE." HOWEVER, IF I PAY $1,500 FOR THE COST OF THE INFOTAINMENT UPGRADE, THEY CAN DO IT WITHIN A WEEK! I SHOULDN'T HAVE TO PAY TO HAVE THIS FIXED WHEN THERE IS A REMEDY! DATES OF EMAILS AND COMPLAINTS ABOUT AP AND TOUCHSCREEN, AND MICROPHONE ISSUES, ARE AS FOLLOWS: DATE OF PURCHASE 9.24.2017 1. 10.16.2017 2. 10.19.2017 3. 12.08.2017 4. 12.13.2017 5. 12.19.2017 6. 12.26.2019 7. 04.19.2018 8. 05.07.2018 9. 05.08.2018 10. 05.20.2018 11. 08.17.2018 12. 09.25.2018 13. 11.19.2018 14. 02.18.2019 15. 02.26.2019 16. 03.04.2019 17. 04.07.2019 18. 04.19.2019 19.04.24.2019 20. 05.03.2019 21.05.09.2019 22.05.20.2019 23.07.10.2019 24.07.11.2019 25. 09.16.2019 26.12.18.2019 27.01.13.2020 28.03.03.2021 (28) ATTEMPTS TO RESOLVE THESE ISSUES IS FAR MORE THAN THE REASONABLE NUMBER OF ATTEMPTS TO REPAIR THESE DEFECTS. THE FIRST ATTEMPT WAS LESS THAN 30 DAYS FROM THE DATE OF PURCHASE. MY MODEL S HAS BEEN IN THE JACKSONVILLE, FL TESLA SERVICE CENTER FOR OVER 50 DAYS TOTAL. TWO TIMES I HAD A LOANER FOR THREE WEEKS EACH. THANK YOU, [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HERE IS ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28032585&ROWNUMBER=84&LOADRECENT=TRUE THERE HAS NOT BEEN A COLLISION.. NO AIR-BAGS HAVE GONE OFF, ALL THAT HAS GONE WRONG IS THAT THE SUSPENSION HAS COLLAPSED. ALL THE WHEELS ARE JAMMED UP IN THE WELLS. THE FRONT RH WHEEL IS DAMAGED BY A BROKEN SUSPENSION GIBLET. WILL YOU PLEASE DEMAND AN URGENT RECALL AND GET THESE LETHAL JALOPIES OFF THE ROADS. THEY ARE QUITE OBVIOUSLY UNSAFE AT ANY SPEED. THANK YOU. DEMENTED CITIZEN

HERE IS A SUSPENSION PART FOR A TESLA UP FOR SALE ON EBAY. HTTPS://WWW.EBAY.COM/ITM/2012-2015-TESLA-MODEL-S-RIGHT-REAR-SUSPENSION-TOE-LINK-OEM-1043964-00-C-G252/162890358538?EPID=908253627&HASH=ITEM25ED059F0A:G:OOYAAOSWQFZAEKMS&VXP=MTR THE PHOTOGRAPHS (ATTACHED) SHOW THAT THE EYE OF THE LINK HAS BEEN STRETCHED AND IS LIABLE TO SNAP WITH ANY LOAD APPLIED. THIS SHOWS JUST HOW ABSURDLY WEAK THESE CRITICAL PARTS ARE EVEN WHEN IN NEW CONDITION. THERE IS A THRIVING MARKET IN USED TESLA PARTS SALVAGED FROM WRECKS BECAUSE TESLA CHARGES VERY HIGH PRICES FOR PARTS AND LABOR. TESLA IS KNOWN TO BE VERY RELUCTANT TO REPAIR CARS THAT HAVE HAD ANY KIND OF SUSPENSION REPAIRS. THIS IS FORCING OWNERS TO PERFORM DANGEROUS DIY REPAIRS. THIS IS PUTTING MANY ROAD -USERS LIVES IN DANGER. PLEASE TAKE ACTION. CONCERNED CITIZEN

YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/35285257/PHOTOS THE FRONT END IS ALL BENT OUT OF SHAPE BUT THERE IS NO EXCUSE FOR THE BACK WHEEL TO HAVE GONE WHOMPY. THESE TESLAS HAVE ALREADY CLAIMED TOO MANY LIVES. PLEASE TAKE THEM OFF THE ROADS. THANK YOU. FURIOUS CITIZEN.

YET ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/29600438 FRONT RH SUSPENSION COLLAPSED. WHEELS GONE WHOMPY AND CROSSEYED. THERE HAVE BEEN HUNDREDS OF SIMILAR TESLA SUSPENSION BREAKAGES THAT ARE DUE TO FRAGILE SUSPENSION COMPONENTS AND NOT THE RESULT OF CRSH DAMAGE. PLEASE RECALL THESE DANGEROUS CARS BEFORE MORE PEOPLE GET KILLED.. THANK YOU. CONCERNED CITIZEN.

I HAVE ALREADY MADE SEVERAL REPORTS TO NHTSA ABOUT TESLA SUSPENSION FAILURES. A TESLA OWNER IN ENGLAND HAS JUST POSTED ON THE TESLA MOTORS CLUB FORUM THAT THE BOLTS SNAPPED ON HIS FRONT SUSPENSION AND THE CAR FELL TO THE GROUND. THE THREAD HAS NOW BEEN DELETED FROM THE FORUM BUT I HAVE RECOVERED IT FROM GOOGLE CACHE. SNAPSHOTS OF THE THREAD AND IMAGES OF THE BROKEN BOLTS ARE ATTACHED. IT IS A CERTAINTY THAT THERE IS A BAD BATCH OF SUSPENSION BOLTS THAT ARE SNAPPING WITHOUT ANY GOOD REASON. THE ALLOY SUSPENSION PARTS AND/OR THE ALLOY WHEEL WOULD BE EXPECTED TO FAIL BEFORE A CRITICAL STEEL BOLT DOES. THESE BOLTS APPEAR TO BE MADE FROM 2 PARTS WITH THE BALL JOINT STEM BEING WELDED TO A THREADED EXTENSION. THE BOLTS FREQUENTLY SNAP ABOUT 1/4 INCH FROM THE WELD IN THE TRANSITION ZONE. THIS IS A DEADLY WEAKNESS. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. CONCERNED CITIZEN

HERE IS A DISCUSSION THREAD FROM UNITED KINGDOM IN WHICH TESLA OWNERS REPORT SEVERAL CASES OF SNAPPED SUSPENSION BALL JOINTS (PHOTOGRAPHS ARE INCLUDED) HTTPS://SPEAKEV.COM/THREADS/MODEL-S-RECALL.109425/ SNIP**** THERE HAVE BEEN A SPATE OF TESLAS WHERE THE FRONT SUSPENSION FAILS REVERSING ON FULL LOCK, FOR SOME REASON OVER THE ICEY WEATHER I SAW REPORTS OF 3 IN A MATTER OF DAYS. ONE HUNCH IS A RUBBER BUSH BECOMES LESS MALLEABLE OR BRITTLE IN THE COLD.......I TAKE YOUR POINT, AND FORUMS ARE A HAVEN FOR THE NEGATIVES, BUT THERE DID SEEM TO BE A FLURRY OF THEM ON THE FACEBOOK GROUP A COUPLE OF WEEKS AGO. I REMEMBER ONE WAS IN THE MIDDLE OF GUILDFORD HIGH STREET AND THE POOR OWNER WAS BERATED FOR BLOCKING A PARKING SPACE! *** THIS IDENTICAL BREAKAGE OF THE BALL JOINT STEM HAS BEEN REPORTED TO NHTSA MANY TIMES BEFORE. IT IS STILL AFFECTING LATE MODEL TESLAS AND IT SEEMS THAT THE STEM IS MADE FROM TWO PARTS WELDED TOGETHER. THE FRACTURE USUALLY OCCURS CLOSE TO THE WELD AND IN THE ZONE THAT HAS TURNED BLUE FROM THE HEAT OF WELDING. IN ADDITION TO THE PHOTOGRAPH FROM THIS DISCUSSION FORUM I HAVE ATTACHED A CLOSE UP PHOTOGRAPH OF A BROKEN PART WHICH HAS THE SAME FAILURE. I DO NOT BELIEVE THAT TESLA IS GOING TO FIX THIS PROBLEM VOLUNTARILY BUT RATHER THAT THEY WILL CONTINUE TO COVER UP AND DENY THE BREAKAGES.

THIS IS A COMPLAINT ABOUT FRAGILE ALLOY STEERING AND SUSPENSION COMPONENTS USED ON ALL MODELS OF TESLA CARS INCLUDING THE S, X, AND MODEL 3. HERE IS A THREAD IN WHICH SEVERAL OWNERS REPORT THE SAME SNAPPED STEERING ARM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CRACKED-FORELINK.95637/PAGE-2 PHOTOGRAPHS ARE ATTACHED WHICH SHOW THAT THE EYELET OF THE STEERING ARM HAS SNAPPED. THIS IS A CLASSIC "BRITTLE FRACTURE" *BRITTLE FRACTURE IS THE SUDDEN, VERY RAPID CRACKING OF EQUIPMENT UNDER STRESS WHERE THE MATERIAL EXHIBITED LITTLE OR NO EVIDENCE OF DUCTILITY OR PLASTIC DEGRADATION BEFORE THE FRACTURE OCCURS.* SOME OF THE POSTERS ON THAT THREAD HAVE RECOMMENDED THAT THIS FAILURE SHOULD BE REPORTED TO NHTSA. OTHERS HAVE SUGGESTED JUST LEAVING IT TO TESLA. SINCE IT SEEMS THAT THE ORIGINAL POSTER HAS NOT SO FAR FILED A COMPLAINT I AM FILING THIS REPORT IN THE INTEREST OF PUBLIC SAFETY. THIS IS NOT A ONE OFF FAILURE. IT IS THE RESULT OF POOR DESIGN AND MANUFACTURE. LIVES ARE AT RISK. PLEASE INVESTIGATE THIS MATTER IMMEDIATELY.

ANOTHER TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/50374997/PHOTOS THERE IS SOME COLLISION DAMAGE ON THE LH SIDE BUT THE RH SIDE IS COMPLETELY UNDAMAGED EXCEPT THAT THE RH BACK WHEEL HAS GONE WHOMPY INDICATING A BROKEN SUSPENSION PART. HARDLY SURPRISING SINCE THE SUSPENSION PARTS APPEAR TO BE MADE FROM MONKEY METAL. THESE CARS SHOULD ALL BE TAKEN OFF THE ROAD BEFORE MORE PEOPLE GET KILLED.

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/22469458 THE SUSPENSION HAS COLLLOLLOPSED. THE FRONT WHEELS ARE ALL BRUTALISED! ALL THE DAMAGE APPEARS TO BE SELF INFLICTED AFTER THE SUSPENSION WENT WHOMPY. PLEASE INVESTIGATE. THANK YOU. CONCERNED SENIOR CITIZEN. ETC ETC.

ON MONDAY MORNING(29.01.18) MY TESLA BROKE DOWN. THE DRIVER'S SIDE REAR TYRE DISLODGED FROM THE SUSPENSION WHILE I WAS REVERSING INTO MY BAY. THE ISSUES BEGAN FROM THIS POINT 1 AT ONLY 4526 MILES AND 122 DAYS OF AGE, ENDING UP WITH 3 WHEELS IS SIMPLY UNACCEPTABLE. 2 THEN ENSUED THE CONFUSION: I HAD TAKEN BREAKDOWN COVER FROM MY INSURANCE COMPANY INCLUSIVE OF COURTESY CAR. THIS WAS DESPITE THE SALES PITCH RECOMMENDING TESLA ROADSIDE ASSISTANCE. THE MOMENT I CALLED TESLA IT WAS A CASE OF FIGHTING WITH THEM REGARDING WHOSE FAULT IT WAS RATHER THAN WHAT HAPPENS NEXT. I DIDN'T FEEL SUPPORTED AT ALL. TESLA SERVICE AND ROADSIDE ASSISTANCE WERE CONFIDENT THAT THIS WAS A CASE FOR THE INSURERS 3 SO I CALLED MY INSURANCE COMPANY . THEY QUICKLY PICKED UP THE CAR AND HAVE DELIVERED THE SAME TOTESLA MANCHESTER SOUTH, WHERE I HAD PURCHASED IT. WITH A PARTING SHOT THAT IF THIS RECURS IN THE NEXT 28 DAYS THEY WILL NOT HELP. 4 HENCE AS I AM SURE YOU WILL UNDERSTAND, I HAVE BEEN LEFT BY TESLA ON THE WAYSIDE, QUITE LITERALLY AND FIGURATIVELY. I AM FORTUITOUS TO BE IN ONE PIECE, WRITING THIS MESSAGE TO YOU. THINGS COULD HAVE BEEN A LOT WORSE.... I DRIVE 25 MILES DAILY EACH WAY TO WORK AND BACK. AND MOSTLY THIS IS ON THE MOTORWAY. 5 NOW WHERE DID WE GO WRONG? THUS COULD POTENTIALLY BE A MANUFACTURING DESIGN ISSUE BUT MY CONFIDENCE IN TESLA HAS TAKEN A BEATING. MY MAIN CONCERN AT THE MOMENT IS: AM I FEELING SAFE IN THIS VEHICLE? THE ANSWER IS NO.

THIS IS A COMPLAINT ABOUT THE TESLA MODEL 3 I HAVE HAD TO FILE THIS UNDER MODEL S BECAUSE YOUR SITE DOES NOT YET ALLOW MODEL 3 COMPLAINTS TO BE FILED. THE FOLLOWING VIDEO SHOWS CLEARLY THAT THE MODEL 3 IS THE MOST DANGEROUS CAR ON THE ROAD. HTTPS://WWW.DAILYMOTION.COM/VIDEO/X6DWS5D THE REVIEWERS SHOW HOW ALMOST ALL OF THE IMPORTANT CONTROLS REQUIRE THE DRIVER TO TAKE HIS EYES OFF THE ROAD WHILE HE FIDDLES WITH TINY ICONS ON THE SCREEN. THIS IS THE MOST BADLY DESIGNED CAR EVER MADE IN TERMS OF DRIVER DISTRACTION. ADD THE FACT THAT THIS CAR IS AIMED AT THE YOUTH MARKET AND YOU HAVE A RECIPE FOR DISASTER. PLEASE WATCH THIS VIDEO. PLEASE TAKE ACTION BEFORE PEOPLE GET KILLED. THANK YOU. CONCERNED CITIZEN.

TESLA MODEL S 2017 SUDDEN UNINTENDED ACCELERATION- 1/18/2018, MORNING 9:05 AM. I WAS PULLING IN TO MY OFFICE PARKING SPOT WHERE I PARKED FOR 6 YEARS, I LET THE CAR SLOW TO ROLL CLOSER IN FRONT OF THE CURB. ALL OF A SUDDEN THE CAR ACCELERATED, GOT ON THE CURB, HIT THE OFFICE BUILDING. THE CAR WAS STILL GOING UNTIL I APPLIED THE BRAKE. THE ACCELERATION POINT WAS RIGHT BEFORE THE CURB, MEASURING FROM THE POINT TO THE WALL IS ONLY 7 FEET. TESLA SAID I WAS ON THE PEDAL FOR A SECOND LONG, I APPLIED PEDAL FROM 0-18%, AND QUICKLY APPLIED THE BRAKE. IF I APPLIED THE PEDAL, I WOULD NOT BE ABLE TO APPLY MY BRAKE IN A SPLIT SECOND. TESLA REFUSED TO PROVIDE THE FORCE GIVEN TO THE PEDAL AND ANY TELEGRAPHY. TESLA SAID THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE AND SAID IT IS DRIVER'S ERROR. I TOLD MY CAR WAS ONLY 6 WEEK NEW, I NO LONGER FEEL SAFE TO DRIVE THIS VEHICLE, I REQUEST TO RETURN THE CAR. TESLA REFUSED. TESLA CLAIMED THERE IS NO PARTS FAILURE AND REFUSED TO DO ANY FAILURE ANALYSIS WITHOUT EVEN LOOKING AT THE CAR AND ACCIDENT PICTURES. CONSUMER FIGHTING WITH ODDS?-- WHEN INSURANCE COMPANY SENT TOW TRUCK DRIVER ON THE NEXT DAY(1/19/2018), THE DRIVER SAID MY CAR WAS THE SECOND BRAND NEW MODEL S HE TOWED IN THE SAME WEEK WITH THE SAME ISSUE. THE OTHER LADY RAN THRU HER DRYWALL AND GOT IN HER LAUNDRY ROOM WHILE PARKING, SAME SITUATION- WHILE LETTING THE CAR "SLOW", ROLL ITSELF. GIVEN TESLA HAS MANUFACTURED CLOSE TO 200,000 CARS, LAUNCHED 5 YEARS SINCE 2012, DIVIDED BY 52 WEEKS A YEAR, THE ODD IS PRETTY HIGH FOR THE SAME ISSUE---0.7%. AT A TOTAL OF 1400 TESLA CARS OUT THERE, THESE 1400 CARS ARE ACTING AS TICKING BOMB FOR THE DESIGN FAILURE CAUSING SUA. I BELIEVE THIS ISSUE REQUIRES NHTSA OR FEDERAL REGULATION TO TAKE A LOOK.

AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A BLACK BOX THAT WE DO NOT KNOW WHERE IT WILL END UP IF WE TAKE IT TO TESLA CERTIFIED BODY SHOP.WE APPRECIATE IT VERY MUCH IF YOU ADVISE US WHAT TO DO.

HERE IS A TESLA MODEL 3 IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27388371&ROWNUMBER=56&LOADRECENT=TRUE THIS IS THE CAR THAT CRASHED INTO THE CREEK A FEW WEEKS AGO. HERE IS AN ACCOUNT OF THE CRASH. HTTPS://ELECTREK.CO/2018/01/15/TESLA-MODEL-3-JUMPS-CREEK-MAJOR-ACCIDENT/ THE WRECKED MODEL 3 HAS A VERY WHOMPY BACK WHEEL. THE AREA AROUND THE WHEEL LOOKS AS THOUGH IT HAS BEEN BATTERED BY THE WHEEL THRASHING AROUND AFTER THE SUSPENSION FELL APART. THE AUCTION SITE LISTS THE CAR AS HAVING SUSPENSION DAMAGE. THERE WAS NO OTHER VEHICLE INVOLVED IN THE CRASH AND THE BLACK TIRE RESIDUE CAN ONLY HAVE BEEN SELF INFLICTED. IT SEEMS THAT THE SUSPENSION ON THE MODEL 3 IS JUST AS FRAGILE AS ON THE MODEL S AND X. PLEASE GO AND INSPECT THIS CAR AND DETERMINE THE CAUSE OF THE SUSPENSION FAILURE. THANK YOU. CONCERNED CITIZEN. ## VIN PASSED ## TESLA MODEL 3 ##

I GOT IN MY CAR ON 1/12/2018 AROUND 430PM PST AND WHEN I PUT THE CAR IN REVERSE THE BACKUP CAMERA PICTURE WAS A FROZEN PICTURE FROM AN EARLIER TIME, IT WAS NOT LIVE. I AM CERTAIN OF THIS BECAUSE IT WAS SHOWING MY GARAGE DOOR AS CLOSED, WHEN IT WAS IN FACT OPEN. I REBOOTED THE CAR AND THAT SEEMED TO FIX IT. THIS IS INCREDIBLY DANGEROUS. HOW AM I SUPPOSED TO TRUST THE CAMERA WHEN BACKING UP OUT OF A SPOT IN A PUBLIC SPACE? THE SCREEN COULD SHOW A CLEAR SPACE BEHIND ME WHEN IN FACT THERE IS PERSON OR CAR BEHIND ME. THE FAILURE MODE FOR THE CAMERA SHOULD BE TO SHOW NO PICTURE, NOT AN OLD ONE. THE CAR IS FEEING THE DRIVER FALSE VISUAL INFORMATION THAT COULD RESULT IN INJURY OR DEATH.

HERE IS ANOTHER TESLA IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/22469458/PHOTOS IT HAS BEEN HIT IN THE REAR. THE FRONT LH SUSPENSION HAS COLLAPSED COMPLETELY WITH THE WHEEL JAMMED RIGHT UP IN THE WHEEL WELL. EVEN THOUGH THE REAR LH OF THE CAR HAS BEEN HIT THE LH REAR WHEEL IS ALMOST UNDAMAGED. IT SEEMS UNLIKELY THAT THE WHEEL COULD HAVE WITHSTOOD AN IMPACT HARD ENOUGH TO CAUSE THE SUSPENSION TO BE DAMAGED SUFFICIENTLY TO SKEW THE WHEEL SIDEWAYS IN THE MANNER SHOWN IN THE PHOTOGRAPHS. IT SEEMS HIGHLY LIKELY THAT IT WAS THE COLLAPSE OF THE SUSPENSION AT THE FRONT AND REAR WHICH CAUSED THE TESLA TO SUDDENLY SLOW DOWN AND THEN GET HIT BY A FOLLOWING VEHICLE. THERE HAVE BEEN DOZENS OF CASES IN WHICH THE TESLA SUSPENSION HAS COLLAPSED CAUSING UNEXPECTED SUDDEN DECELERATION AND LOSS OF CONTROL. IT SEEMS HIGHLY PROBABLE THAT THIS CRASH WAS ALSO CAUSED BY A SUSPENSION FAILURE. THE DESIGN OF THE TESLA SUSPENSION IS SUCH THAT IT LACKS LIMIT STOPS. A SIMPLE AIR LEAK CAN CAUSE THE WHEELS TO JAM UP IN THE SUSPENSION WITH DISASTROUS CONSEQUENCES. EXAMPLE: HTTPS://FORUMS.TESLA.COM/EN_AU/FORUM/FORUMS/AIR-SUSPENSION-FAILURE-VERY-UNPLEASANT-RESULTS SNIP ** THE RIGHT FRONT AIR STRUT FAILED DUE TO A LEAK WHICH CAUSED THE WHOLE FRONT OF THE CAR TO DROP SO MUCH THAT THE WHEELS WERE RUBBING AGAINST THE INSIDE OF THE WHEEL WELL, AND THE FRONT OF THE CAR WAS RUBBING ON THE GROUND. THE CAR BECAME ABSOLUTELY NOT DRIVABLE - WHY DOESN'T TESLA AIR-SUSPENSION DESIGN INCORPORATE SOME SORT OF A STOPPER TO STOP THE CAR FROM GOING LOWER THAN THE LOWEST FUNCTIONAL AIR-SUSPENSION SETTING? THE SERVICE CENTER TECH HAD THE SAME IDEA!!!! AT LEAST IT WOULD BE DRIVABLE WHEN THE SYSTEM FAILED. I AM VERY CONCERNED HOW THE CAR WOULD HANDLE IF THIS AIR SUSPENSION FAILURE OCCURRED WHILE DRIVING 70 MPH.** PLEASE INVESTIGATE. THANK YOU CONCERNED CITIZEN.

HERE IS A TESLA IN THE JUNKYARD: THE ATTACHED PHOTOGRAPHS SHOW THAT THE LOWER SUSPENSION BALL JOINT HAS SNAPPED. THERE IS NO WAY THAT THE COLLISION DAMAGE COULD HAVE CAUSED A STEEL BALL JOINT TO SNAP BEFORE THE WEAKER ALUMINUM PARTS GAVE WAY. THE SEAT OF THE BALL JOINT IS BRIGHT AND SHINY AND COMPLETELY UNDAMAGED. LOOKING AT ALL THE OTHER REPORTS OF SIMILAR FAILURES EXAMPLE - HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MS-SUSPENSION-BALL-JOINT-FAILURE.109847/ IT IS CERTAIN THAT THERE IS A BAD BATCH OF BALL JOINTS THAT FRACTURE WITHOUT WARNING. TESLA IS COVERING UP THIS ISSUE. THIS AMOUNTS TO CRIMINAL NEGLIGENCE. PLEASE TAKE IMMEDIATE ACTION BEFORE MORE LIVES ARE LOST. THANK YOU. CONCERNED CITIZEN.

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27093880&ROWNUMBER=56&LOADRECENT=TRUE THE RH REAR WHEEL AND SUSPENSION HAVE FALLEN OFF COMPLETELY. IT IS HARD TO SAY IF THAT WAS MERELY THE RESULT OF THE COLLISION OR IF IT ACTUALLY CAUSED THE COLLISION. HOWEVER, THE LH BACK WHEEL HAS ALSO GONE WHOMPY AND YET THAT SIDE OF THE CAR HAS NOT BEEN HIT AT ALL. THESE CARS ARE HEAVY AND HAVE A VERY LOW CENTRE OF GRAVITY DUE TO THE BATTERIES AT THE BASE OF THE CAR. IN A NORMAL CAR IT IS POSSIBLE TO SPIN 360 DEGREES EVEN ON A DRY ROAD AND TO CAUSE THE TIRES TO SMOKE. THIS WOULD NOT CAUSE THE SUSPENSION OF ANY MODERN CAR TO SNAP. IN THE EVENT OF A TESLA HAVING TO SWERVE AND/OR BRAKE HARD THE FORCE ON ANY OF THE WHEELS COULD EASILY BE IN EXCESS OF 1 TON. TO PROVIDE A REASONABLE MARGIN OF SAFETY THE SUSPENSIONS SHOULD BE CAPABLE OF WITHSTANDING AT LEAST A 2 TON FORCE. LOOKING AT THE FLIMSY CAST ALLOY PARTS AND THE BRITTLE FRAGILE BOLTS IT IS BLINDINGLY OBVIOUS THAT THERE IS INSUFFICIENT FACTOR OF SAFETY. PLEASE GO AND INSPECT THIS CAR TO FIND OUT WHY THE SUSPENSION HAS BROKEN ON BOTH SIDES. THANK YOU. CONCERNED CITIZEN, ETC. ETC.

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27064044&ROWNUMBER=22&LOADRECENT=TRUE THE SUSPENSION HAS COLLAPSED ON ALL 4 WHEELS. IT LOOKS AS THOUGH THIS CAUSED THE CAR TO COME TO A SUDDEN STOP AND THAT ANOTHER VEHICLE THEN COLLIDED WITH THE BACK OF THE TESLA. THE DAMAGE CAUSED BY THAT IMPACT LOOKS RELATIVELY MINOR AND COULD NOT BE THE CAUSE OF THE BACK WHEEL GOING WHOMPY. THE TREAD IS BADLY WORN AWAY ON THE INSIDE EDGE. IT LOOKS AS THOUGH THE WHEEL HAS BEEN RUBBING UP AGAINST THE WHEEL WELL UNTIL IT FINALLY WRENCHED LOOSE AND CAUSED A FAILURE TO PROCEED. THIS CAR IS LESS THAN 1 YEAR OLD. THE RATE OF CRASHES IN TESLA CARS IS ASTONISHINGLY HIGH. PLEASE GO AND INSPECT SOME OF THE WRECKS SUCH AS THIS ONE TO DETERMINE IF MECHANICAL FAILURE CAUSED THE CRASH. THANK YOU. CONCERNED CITIZEN. DATE OF CRASH IS AN APPROXIMATION.

HERE IS A MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26437884&ROWNUMBER=77&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER CRASH. IT IS BADLY DAMAGED AND HAS BIO-HAZARD STICKERS. IT IS OBVIOUS THAT OCCUPANTS HAVE BEEN INJURED. THE LH BACK WHEEL IS WHOMPY. WHEEL AND TIRE AND THE BODYWORK ON THAT AREA OF THE CAR ARE COMPLETELY UNDAMAGED. THE TESLA WHEELS ARE KNOWN TO BE MADE DELIBERATELY FRAGILE SO THAT THEY WILL NOT INTRUDE INTO THE BODY OF THE CAR DURING A CRASH. IF THE WHEEL HAD BEEN STRUCK HARD DURING THE ROLLOVER THEN IT WOULD BE EXPECTED THAT THE WHEEL WOULD HAVE BROKEN. IT SEEMS HIGHLY PROBABLE THAT THE ROLLOVER WAS CAUSED BY THE SUSPENSION FAILURE. THE TESLA SUSPENSION COMPONENTS ARE BADLY DESIGNED. CAST ALUMINUM IS A VERY POOR CHOICE OF MATERIAL. CAST ALUMINUM HAS POOR TENSILE STRENGTH AND IS PRONE TO CASTING DEFECTS AND FATIGUE. I REQUEST THAT YOU OBTAIN SUSPENSION PARTS FROM NEW AND WRECKED CARS AND HAVE THEM TESTED BY A MATERIALS LAB FOR MECHANICAL STRENGTH, CASTING FLAWS, AND FACTOR OF SAFETY. THANK YOU. CONCERNED CITIZEN. DATE OF CRASH AND NUMBER OF INJURIES IS AN APPROXIMATION BASED ON APPEARANCE OF WRECKED CAR. HERE IS A MODEL S IN THE JUNKYARD: IT HAS BEEN IN A ROLLOVER CRASH. THE LH REAR WHEEL IS WHOMPY. THE WHEEL AND TIRE ARE UNDAMAGED. THE BODYWORK ON THAT PART OF THE CAR IS UNDAMAGED. ROLLOVER WAS MOST LIKELY CAUSED BY THE WHOMPY WHEEL.

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. DESPITE SEVERAL SERIOUS CRASHES INVOLVING AUTOPILOT OWNERS ARE STILL PLACING TOO MUCH TRUST IN THE DEVICE. VIDEOS HAVE BEEN POSTED OF OWNERS ATTACHING WEIGHTS AND WATER BOTTLES TO THE STEERING WHEEL TO DEFEAT THE WARNING TO HOLD WHEEL NAG. A STEERING WEIGHT CALLED AUTOPILOT BUDDY IS NOW ON SALE. HTTPS://WWW.AUTOPILOTBUDDY.COM/ I BELIEVE THAT TESLA HAS BEEN HIGHLY IRRESPONSIBLE IN ITS MARKETING AND PROMOTION OF THE AUTOPILOT AND THAT USE OF A "NAG DEFEATER" WILL MAKE IT EVEN MORE DANGEROUS. IT DOES NOT MATTER THAT TESLA AND THE MAKERS OF AUTOPILOT BUDDY ISSUE DISCLAIMERS THAT DRIVERS MUST ACT RESPONSIBLY. REALITY IS THAT TESLA OWNERS REALLY BELIEVE THEY ARE DRIVING THE SAFEST CAR IN THE WORLD. RECENT CRASHES INVOLVING DRUNK DRIVERS AND YET ANOTHER CRASH INTO A STATIONARY OBJECT SHOW JUST HOW DANGEROUS THE SITUATION HAS BECOME. THANK YOU. CONCERNED CITIZEN.

THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.

ON 3 OCCASIONS, VEHICLE MADE SUDDEN, SPONTANEOUS ATTEMPTS TO MAKE A LEFT LANE CHANGE. ON TWO OCCASIONS THE VEHICLE WAS IN SELF DRIVE MODE ON A FREEWAY; ON THE 1ST OCCASION, THE VEHICLE WAS IN THE LEFT LANE AND HIT A GUARD RAIL; ON THE 3RD OCCASION THE VEHICLE WAS STOPPED AT A RED LIGHT WHEN IT SUDDENLY ACCELERATED, TURNED SHARPLY LEFT AND RAN UP AN EMBANKMENT INTO TREES AND BUSHES, SUSTAINING SUBSTANTIAL DAMAGE.

TL* THE CONTACT OWNS A 2017 TESLA S75. WHILE THE VEHICLE WAS IN AUTOPILOT MODE, IT INDEPENDENTLY VEERED TO THE LEFT TO MAKE A LANE CHANGE. ADDITIONALLY, WHILE THE VEHICLE WAS AT A TRAFFIC LIGHT, IT INDEPENDENTLY ACCELERATED, MADE A SHARP LEFT TURN, AND DROVE INTO VEGETATION ON THE OFF RAMP OF A FREEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TESLA OF SANTA BARBARA (400 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 770-6090) WAS CONTACTED AND THE VEHICLE OWNER WAS INFORMED TO HAVE THE VEHICLE REPAIRED. AFTERWARDS, A DIAGNOSTIC TEST WOULD BE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

TESLA S TRUNK OPENS AFTER MANUAL PRESSING CLOSE BUTTON FROM INSIDE TRUCK

RECENTLY I READ AN ARTICLE TITLED 'US AGENCY EXAMINING TESLA UNINTENDED ACCELERATION .' AND I WOULD LIKE TO REPORT THAT I HAVE HAD THE EXACT SAME PROBLEM WITH MY TESLA S. THREE MONTHS AFTER PURCHASING MY TESLA, I WAS PARKING MY CAR WHEN ALL AT ONCE IT ACCELERATED AND HIT THE CAR IN FRONT OF ME IN THE PARKING LOT. IT HAPPENED A TOTAL OF 3 TIMES IN THE FIRST 16 MONTHS THAT I OWNED THE CAR. I CONTACTED TESLA NUMEROUS TIMES AND AFTER GOING BACK AND FORTH WITH THEM, THEY TOLD ME THAT IT WAS MY FAULT BECAUSE THEY SAID THAT I MIXED UP THE BRAKE AND GAS PEDALS. IT WAS THE WEIRDEST FEELING HAVING THE CAR ACCELERATE ALL AT ONCE. I DID NOT MIX UP THE PEDALS. IN THE PREVIOUS 50+ YEARS OF DRIVING, NOTHING LIKE THIS EVER HAPPENED TO ME AND THEN ALL AT ONCE, ONLY 3 MONTHS AFTER GETTING MY TESLA, IT STARTED. I HAVE SAVED E-MAILS BETWEEN TESLA AND MYSELF CONCERNING THIS ISSUE IF YOU WOULD LIKE TO SEE THEM. I HOPE YOU ARE ABLE TO HELP SOLVE THIS PROBLEM AND TO GET TESLA TO ADMIT THAT THERE IS A PROBLEM. IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT ME (SEE BELOW).P[LKP

HERE IS ANOTHER TESLA FRESHLY ARRIVED IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=27093880&ROWNUMBER=48&LOADRECENT=TRUE THE LH BACK WHEEL HAS GONE A BIT WHOMPY. THE RH BACK WHEEL AND SUSPENSION HAS COMPLETELY FALLEN OFF. I DOES NOT LOOK AS THOUGH THE CAR HAS BEEN IN A COLLISION WITH ANOTHER VEHICLE. THE SUSPENSION HAS SIMPLY FALLEN APART IN THE USUAL TESLA FASHION. I THINK IT IS ABOUT TIME YOU INVESTIGATED THE REASON BEHIND THESE CONTINUING INCIDENTS OF TESLA SUSPENSION FAILURES.. THANK YOU. CONCERNED CITIZEN ETC.

THIS IS A COMPLAINT ABOUT THE ABSOLUTE MADNESS OF TESLA AUTOPILOT. HERE IS JUST ONE MORE EXAMPLE OF HOW DANGEROUS THIS SO CALLED AUTOPILOT REALLY IS. FROM TODAY'S FORUM POSTS. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/NAG-REDUCED-WITH-2017-46.102558/ D21MIKE, TODAY AT 6:01 PM BERTX SAID: &#8593; HOLD THE WHEEL LIGHTLY WITH ONE HAND JUST ABOVE THE FLAT PORTION AT THE BOTTOM, ALONG THE SIDE, JUST LETTING THE WEIGHT OF YOUR HAND BEAR DOWN. DON'T STEER, BUT DON'T KEEP THE AP FROM STEERING. YOU WILL NEVER, EVER GET A NAG. IF YOU NEED TO DO SOMETHING WITH YOUR HANDS, THEN DO IT AND PUT ONE BACK WHEN YOU CAN. SWITCH HANDS IF YOU NEED TO. PROP YOUR ELBOW ON THE CONSOLE. THIS IS WHAT I DO AS WELL. WORKS REALLY WELL. *** THIS IS CONTRARY TO THE ADVICE GIVEN BY EVERY DRIVING SCHOOL AND EVERY REGULATORY AUTHORITY IN THE WORLD. HAVING ONE HAND LOOSELY RESTING AT THE BOTTOM OF THE WHEEL WILL NOT ALLOW THE DRIVER TO KEEP CONTROL OF THE VEHICLE . THE MARKETING OF THIS AUTOPILOT FEATURE HAS BEEN GROSSLY IRRESPONSIBLE AND THE CLAIM THAT IT IS 40% SAFER THAN A HUMAN DRIVER IS SIMPLY LUDICROUS. INTERNET FORUMS AND YOUTUBE VIDEOS SHOW THAT OWNERS ARE PUTTING LIVES IN DANGER BY USING THIS FEATURE ON NARROW WINDING ROADS AND IN INAPPROPRIATE SITUATIONS. TESLA WILL ALWAYS CLAIM THAT AUTOPILOT WAS NOT ENGAGED AT THE TIME OF THE CRASH BECAUSE IT DISENGAGES THE MOMENT BEFORE IMPACT. THIS IS NOT A LAUGHING MATTER. PLEASE STOP THIS MADNESS BEFORE MORE LIVES ARE LOST.

WE WERE IN A PARKING LOT OF "KIDQUEST MUSEUM" IN BELLEVUE , WA. , TAKING OUR GRAND DAUGHTER, ONE YEAR OLD, TO THE MUSEUM. OUR CAR WAS IN STATIONARY POSITION. WE WERE TRYING TO FIGURE OUT WHERE TO PARK. DURING THIS TIME, OUR MODEL X, TOOK OFF WITH UNINTENDED ACCELERATION AND WE COULD NOT CONTROL THE CAR. IT WAS INSTANTANEOUS, OUR CAR WENT AND HIT A PARKED CHEVY VAN. THIS VAN FWENT UPSIDE DOWN AND WENT OVER THE FENCE INTO THE LOT NEXT TO IT. AFTER THE IMPACT OUR CAR WENT AND HIT ELETRIC POLE, WENT INTO BUSHES AND OVER AN ELECTRICAL BOX OF 5 BY 5. I COULD NOT OPEN THE DOOR. THERE WAS SMOKE IN THE CAR (MY WIFE THINKS SMOKE MIGHT HAVE STARTED WHILE THE CAR WAS ACCELERATING"). MUSEUM STAFF CAME AND OPENED THE PASSENGER DOOR. AFTER SHE GOT OUT, FIRST THING THEY DID WAS TO OPEN THE REAR PASSENGER DOOR AND TOOK OUT OUR GRANDDAUGHTER. I CAME OUT THRU PASSENGER DOO. FORTUNATELY NO ONE WAS HURT. MANY OF THE AIRBAGS CAME OUT. WE ARE UNBELIEVABLY LUCKY. THE PARKING LOT IS APPROXIMATELY 100 FT X 100. THIS IS THE PARKING LOT USUALLY WHERE MANY KIDS ARE IN THE LOT. FORTUNATELY THAT MOMENT THERE WAS NONE. ACCIDENT HAPPENED AROUND 4:20 P.M . WEATHER WAS GRAY BUT NO RAIN. WE STILL CAN NOT COMPREHEND HOW CAR CAN TAKE OFF AT THAT SPEED. NONE OF THE EMERGENCY BRAKING SYSTEM OR THE CAMERAS WORKED TO STOP THE CAR