There are 5 owner-reported body & structure complaints for the 2020 Tesla Model Sin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The rear doors have emergency release cables in case the power is cut during a collision. These cables are hidden, not glowing, and have a small square pull on the end that is difficult to find and pull. I had great difficulty in testing the function to ensure the emergency cable pulls worked. They need to have a glowing T-handle on the end to facilitate location and movement, and the emergency cable location should be marked and visible in the car, just like the emergency hood and truck release are.
The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.
Passenger side door open on it on while vehicle is on and driven. With faulty door control modules.
WHEN DRIVING AND ACCELERATING ONTO ENTRY RAMP OF HIGHWAY, THE FRONT HOOD FLEW OPEN BLOCKING VISION. I WAS PROBABLY DOPING ABOUT 60 MPH WHEN IT CAME OPEN. THE TESLA DIAGNOSTIC CLAIMED A MESSAGE WAS ON MY SCREEN TELLING ME HOOD MAY NOT BE CLOSED CORRECTLY. THERE WAS NO NOISE NOTIFICATION TELLING ME THE HOOD WAS OPEN. I HAD NOT TOUCHED THE HOOD IN ANY WAY. I HAD BEEN DRIVING FOR ABOUT 8 MINUTES BEFORE IT OPENED. I MUST HAVE CLICKED TO OPEN THE HOOD IN ERROR WHEN OPENING THE CAR TO UNLOCK MY CAR. THERE WAS NO MANUAL "LATCH" TO UNLOCK LIKE OTHER CARS. BASICALLY I DIDN'T NOTICE THE MESSAGE, AS IT IS AT THE BOTTOM OF THE SCREEN AND WAS BLOCKED BY THE STEERING WHEEL. I HADN'T OPENED OR TOUCHED THE FRONT HOOD IN WEEKS. I CONSIDER THIS VERY DANGEROUS. ANY OTHER CAR I HAVE DRIVEN, YOU HAVE TO MANUALLY OPEN THE 2ND LATCH TO OPEN THE HOOD, IT SEEMS WITH TESLA IT CAN ALL BE DONE ELECTRONICALLY, AND APPARENTLY WITHOUT REALIZING. WHEN IT FLEW OPEN IT DAMAGED THE HOOD. TESLA TOOK 3 MONTHS TO DIAGNOSE THAT THERE WAS A MESSAGE ON MY SCREEN, BUT WERE UNABLE TO TELL ME WHERE THE SIGNAL CAME FROM TO OPEN THE HOOD.
ON AUGUST 18 AT 4:30 PM, I HAD POSITIONED MY RIGHT FRONT TIRE AGAINST THE PARKING MAT RISER IN MY GARAGE. I REMOVED PRESSURE ON THE ACCELERATOR AND 'HOLD' TO ENGAGED. I PRESSED THE PARK BUTTON AND THE CAR ACCELERATED 3' FORWARD OVER THE PARKING MAT RISER INTO THE WORKBENCH. I PUT THE CAR IN REVERSE, AND BACKED UP ABOUT 2 FEET AND STOPPED. THE CAR WAS IN REVERSE BUT I MISTAKENLY PUSHED THE STALK DOWN AND PUT IT IN DRIVE INSTEAD OF REVERSE. I BACKED UP, PUT THE CAR IN DRIVE, MOVED FORWARD AND PRESSED PARK, AGAIN THE CAR ACCELERATED 2' FORWARD INTO THE WORKBENCH. I STEPPED ON THE BRAKE TO HOLD THE CAR IN POSITION. TWICE IN LESS THAN 5 MINUTES HAD ABRUPTLY ACCELERATED TWICE OVER THE PARKING MAT RISER AFTER PUTTING IT IN PARK. I THEN PUT THE CAR IN REVERSE, ADJUSTED MY SEAT, AND BACKED UP ABOUT 6 FEET FROM THE WORKBENCH, AND PUT THE CAR IN PARK. THE CAR REMAINED STOPPED. WE RELOCATED THE PARKING MAT AND I PARKED THE CAR. THE CAR HAD PENETRATED ABOUT 12 INCHES INTO THE WORKBENCH CABINETS. THE PARKING MAT HAD BEEN THROWN BACK 4 FEET FROM ITS USUAL POSITION ON THE FLOOR BY THE FRONT TIRE AND HAD TO BE RE-POSITIONED. THE DAMAGE TO THE CAR WERE TWO CHIPS IN THE CHROME STRIP AND THREE DENTS IN THE FRONT BUMPER. ONE SMALLER DENT ABOVE THE LICENSE PLATE BRACKET AND TWO LARGER DEEPER DENTS UNDER IT. I HAD REMOVED BUT REINSTALLED FRONT LICENSE PLATE BRACKET TO COVER THE TWO LARGE DENTS. THE CHROME STRIP UNDER THE TESLA SYMBOL AND THE ENTIRE FRONT BUMPER WILL HAVE TO BE REPLACED. THERE ARE 3 LARGE DENTS IN THE FRONT BUMPER, TWO ARE UNDER THE LICENSE PLATE BRACKET. I HAD REMOVED IT BUT RE-INSTALLED IT TO COVER THE DAMAGE. I BELIEVE THE MALFUNCTION WAS CAUSED BY OVERHEATED TESLA TRANSMISSION AND TPS ACCELERATOR SENSORS WERE THE CAUSE OF THIS INCIDENT. THERE WAS NO DRIVER ERROR INVOLVED IN THIS INCIDENT.WE HAVE PARKED THE 14 NEW CARS WE HAVE PURCHASED SINCE 2000 WITHOUT PROBLEM.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026