NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Tesla Model X. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/33866817-2016-TESLA-MODEL-X-SAN-DIEGO-CA THE FRONT RH SUSPENSION HAS FALLEN OFF COMPLETELY. THERE IS NO IMPACT DAMAGE TO THE BODY. NO AIRBAGS HAVE DEPLOYED. THIS A CLEAR CASE OF WEAK SUSPENSION PARTS SNAPPING ON THESE TESLAS. THERE HAVE BEEN DOZENS OF SIMILAR INCIDENTS. PLEASE DO NOT GRANT TESLA ANY MORE BENEFIT OF THE DOUBT. PLEASE INVESTIGATE.
THERE HAS BEEN A CRASH OF A TESLA MODEL X IN HONG KONG. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GKA0MWYSVHW THE TESLA IS THE ONLY VEHICLE INVOLVED. THE BACK WHEEL HAS FALLEN OFF AND THE CAR HAS CRASHED INTO A BUS STAND INJURING SEVERAL PEOPLE. THESE CARS HAVE A PROBLEM WITH UNINTENDED ACCELERATION AND SUSPENSION FAILURE. PLEASE TAKE ACTION BEFORE MORE LIVES ARE LOST.
A TESLA MODEL X HAS JUST CRASHED AND BURST INTO FLAMES. HTTP://WWW.OCREGISTER.COM/2017/06/25/CAR-SMASHES-INTO-OCFA-GATES-IN-A-RECURRING-PROBLEM/ PHOTOGRAPHS ARE ATTACHED WHICH SHOWS A FRONT WHEEL AND SUSPENSION LYING ON THE GROUND SOME DISTANCE BEFORE THE CRASH SCENE. THE TOP BALL JOINT HAS POPPED APART. EVEN IF THE SUSPENSION WAS HIT IN THE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED. YOU HAVE SEVERAL OTHER COMPLAINTS ON RECORD OF TESLA BALL JOINTS COMING APART. IT IS QUITE POSSIBLE THAT THE BALL-JOINT FAILURE CAUSED THE CRASH. ALSO THE TESLA HAS ONCE AGAIN SELF-IGNITED. CRASH TESTS NEED TO BE DONE WITH A BATTERY THAT IS HOT FROM RECENT CHARGING OR FROM FAST DRIVING TO FIND OUT WHY TESLAS BURST INTO FLAMES SO OFTEN. PLEASE INVESTIGATE
RECEIVED A RECALL NOTICE WITH NHTSA RECALL CODE 17V-260. THERE IS A PROBLEM WITH THE PARKING BRAKE CALIPER THAT "CAN RESULT IN AN INABILITY TO MOVE A PARKED VEHICLE" OR AN "INCREASED RISK OF A CRASH". I RECEIVED THIS NOTICE TODAY, JUNE 10, BUT TESLA DOESN'T EXPECT TO HAVE THE NECESSARY PARTS UNTIL OCTOBER!! THIS TO ME SEEMS UNREASONABLE.
A MODEL X OWNER HAS REPORTED THAT THE FALCON DOOR OPENED ON THE FREEWAY PLACING THE LIFE OF HER CHILD AT RISK. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6GIIAO/MY_MODEL_X_90D_DRIVER_SIDE_FALCON_DOOR_OPENED_ON/ SHE HAS STATED THAT SHE INTENDS TO FILE A COMPLAINT WITH NHTSA BUT I DO NOT SEE THAT COMPLAINT LISTED ON YOUR DATABASE. A TESLA REPRESENTATIVE JOINED THE ONLINE CONVERSATION AND ASKED THE OWNER TO MAKE DIRECT CONTACT. I AM CONCERNED THAT THE OWNER MAY HAVE BEEN PERSUADED NOT TO FILE A REPORT. I HAVE COPIED THE OWNERS OPENING POST AND THAT IS ATTACHED TO THIS COMPLAINT. IF THE OWNER HAS ACTUALLY FILED A COMPLAINT THEN PLEASE DISREGARD THIS ONE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD EASILY HAVE COST THE LIFE OF A CHILD. THANK YOU.
DRIVER SIDE FALCON DOOR OPENED WHILE DRIVING ON HIGHWAY WITH MY 6 Y.O. SITTING NEXT TO DOOR. ON JUNE 2, 2017 WE WERE AT TOY R US WITH OUR PARENTS AND OUR 6 YEAR OLD SON, A TOTAL OF 5 PEOPLE. FOR CONTEXT, MY SON SITS NEXT TO THE DRIVER SIDE FALCON DOOR, ME IN THE CENTER AND MY MOM ON THE RIGHT. MY HUSBAND AND FATHER ARE IN THE FRONT. AS WE WERE LEAVING, THE LEFT SIDE FALCON DOOR WAS STUCK AGAIN. WE IMMEDIATELY CALLED THE SERVICE CENTER DUE TO IT BEING FRIDAY BUT SINCE IT WAS LATE IN THE DAY WE LEFT A MESSAGE AS THEY WERE ALREADY CLOSED. WE STARTED TO DRIVE HOME BECAUSE THROUGH OUR PREVIOUS EXPERIENCE WE WERE ALWAYS ADVISED TO DRIVE THE CAR BACK TO THE SERVICE CENTER AS THE CAR IS STILL DRIVABLE. DURING THE RIDE, I WAS CALLING THE ROADSIDE ASSISTANCE TO WRITE UP A TICKET TO REINFORCE TO THE SERVICE CENTER TO CALL US TO SCHEDULE SERVICE FIRST THING IN THE MORNING. WHILE ON THE PHONE WITH ROADSIDE ASSISTANCE, I HEAD A CLICK IN THE DOOR AND THE MOTOR AS THE DOOR STARTED TO LIFT OPEN. I GRABBED ONTO THE DOOR WITH MY LEFT HAND AND HELD ON AND THE DOOR HAD ABOUT A 2-3 INCH GAP. WE HAD BEEN ON THE ROAD FOR APPROXIMATELY 15 MINUTES AT THIS TIME AND WERE ON THE 5 NORTH FREEWAY RIGHT BEFORE THE TUSTIN RANCH EXIT. WE IMMEDIATELY EXITED AND PARKED IN THE TUSTIN AUTO CENTER. THE DOOR OPENED ONCE WE PARKED AND CLICKED CLOSED ONCE THE BUTTON WAS PRESSED. AS WE WERE CLOSE TO HOME AND CAN DRIVE HOME VIA LOCAL STREETS, WE DROVE HOME. WE INFORMED ROADSIDE ASSISTANCE TO IMMEDIATELY SET UP A TOW FIRST THING IN THE MORNING ON SATURDAY. THIS IS THE FOURTH TIME THE DOOR HAS MALFUNCTIONED, THE OTHER THREE TIMES OCCURRED ON JAN .28. APRIL 23, AND APRIL 25 AND THEIR ATTEMPTS TO FIX DOOR HAS BEEN UNSUCCESSFUL BUT THIS LAST INCIDENT ADDED ON THE DOOR OPENING ON HIGHWAY WOULD LEAD TO SERIOUS BODILY INJURY HAD I NOT GRABBED ONTO THE DOOR. PLEASE CONTACT US FOR MORE DETAIL TIMELINE.
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE THE VEHICLE WAS ON AUTOPILOT, THE VEHICLE CRASHED INTO A TOW TRUCK. THE CONTACT STATED THAT THE AUTOPILOT FUNCTION MALFUNCTIONED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO BOTH KNEES, THE LEFT WRIST, AND THE ABDOMEN AREA. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED IF THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,000.
HERE IS A REPORT OF A TESLA MODEL X IN CHINA HAVING EVERY AIR-BAG IN THE CAR SUDDENLY GO OFF WHILST THE CAR WAS STATIONARY AT A TRAFFIC LIGHT. HTTP://HZNEWS.HANGZHOU.COM.CN/SHEHUI/CONTENT/2017-06/27/CONTENT_6588362.HTM (GOOGLE WILL TRANSLATE) OCCUPANTS WERE SLIGHTLY INJURED BY THE AIR-BAGS. IF TESLA AIR-BAGS WERE TO GO OFF RANDOMLY THEY COULD CAUSE A MAJOR CRASH. THE OWNER CLAIMS THAT TESLA IS BEING UNCOOPERATIVE. PLEASE INVESTIGATE
THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.
HERE IS A MODEL X IN THE JUNKYARD. THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE TREAD IS DAMAGED ON BOTH OF THE FRONT TIRES. THE BACK WHEELS HAVE GONE SEVERELY WHOMPY BUT THERE IS NO SERIOUS DAMAGE TO THE REAR OF THE CAR THAT WOULD EXPLAIN WHY THEY HAVE BEEN SKEWED AND DAMAGED. I AM FILING THIS REPORT AS A CONCERNED CITIZEN. OWNERS ARE BEING DISCOURAGED FROM FILING COMPLAINTS IN CASE IT INJURES THE TESLA SHARE PRICE. PLEASE INVESTIGATE.
HERE IS A MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=3&LOADRECENT=TRUE IT HAS DONE ONLY 3000 MILES. THE FRONT SUSPENSION HAS FALLEN APART AND THE WHEEL HAS BEEN COMPLETELY SLICED IN HALF. AIRBAGS HAVE NOT DEPLOYED. THERE IS ABSOLUTELY NO DAMAGE TO THE BODYWORK THAT WOULD INDICATE THE SLICED WHEEL WAS THE RESULT OF A COLLISION. THIS IS A CLEAR CUT CASE OF MECHANICAL FAILURE. PLEASE INVESTIGATE. YOU SHOULD ALSO BE AWARE BY NOW THAT OWNERS ARE DISCOURAGED FROM FILING REPORTS DUE TO PEER PRESSURE FROM TESLA AFICIONADOS AND BY TESLAS USE OF NDA. I
I AM FILING THIS COMPLAINT DUE TO THE FACT THAT TESLA OWNERS ARE FAILING TO REPORT SIMILAR SUSPENSION FAILURES THEMSELVES DUE TO BRAND LOYALTY AND INVESTMENT IN TESLA. HERE IS A NEW THREAD ON WHICH SEVERAL OWNERS REPORT SNAPPED SUSPENSION COMPONENTS. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/63DTWS/TESLA_MODEL_X_SUSPENSION_QUALITY_ISSUE_PASSENGER/ SNIP: I WAS DRIVING MY MODEL X P90D ON A LOCAL STREET 2 DAYS AGO. WHEN I MADE A V-SHAPED RIGHT TURN AT THE SLOW SPEED OF 5 TO 10 MI/H, I HIT A VERY SMALL POTHOLE AND HEARD A BANG. THERE WAS NO VIBRATION AT ALL, SO I DIDN'T PAY ATTENTION AT THE TIME. THE CAR WAS DRIVING PERFECTLY NORMAL FOR THE REST OF THAT DAY. I DROVE ANOTHER 40 MILES OR SO, INCLUDING 20 MILES ON THE HIGHWAY WITH 60+ MI/H SPEED. THE ISSUE CAME UP THE NEXT DAY WHEN I WAS PULLING MY CAR OUT OF THE GARAGE. I HEARD ANOTHER BANG WHEN THE CAR WAS BACKING, AND MY STEERING BECAME STIFF. THE CAR WOULDN'T MOVE ANYMORE. THEN THE "SUSPENSION NEEDS SERVICE" WARNING CAME OUT THE INSTRUMENT PANEL. I CAME OUT AND CHECK THE CAR, FOUND OUT THAT THE ENTIRE FRONT WHEEL SNAPPED OFF! THE POTHOLE WASN'T THAT BIG, IT'S ONLY 2 INCHES DEEP, MAX. THERE WAS NO REPEATED HARD IMPACTS. I WOULDN'T EVEN SAY THAT PARTICULAR IMPACT WAS HARD! I ONLY HAD THE CAR FOR 2 MONTHS AND HAD ONLY 1000 MILES ON IT. PHOTOS ARE ATTACHED. PLEASE DO NOT ALLOW THIS DANGEROUS SITUATION TO CONTINUE. A RECALL IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN WHO SHARES THE ROADS WITH THESE TESLAS.
I WAS DRIVING MY MODEL X P90D ON A LOCAL STREET 2 DAYS AGO. WHEN I MADE A V-SHAPED RIGHT TURN AT THE SLOW SPEED OF 5 TO 10 MI/H, I HIT A VERY SMALL POTHOLE AND HEARD A BANG. THERE WAS NO VIBRATION AT ALL, SO I DIDN'T PAY ATTENTION AT THE TIME. THE CAR WAS DRIVING PERFECTLY NORMAL FOR THE REST OF THAT DAY. I DROVE ANOTHER 40 MILES OR SO, INCLUDING 20 MILES ON THE HIGHWAY WITH 60+ MI/H SPEED. THE ISSUE CAME UP THE NEXT DAY WHEN I WAS PULLING MY CAR OUT OF THE GARAGE. I HEARD ANOTHER BANG WHEN THE CAR WAS BACKING, AND MY STEERING BECAME STIFF. THE CAR WOULDN'T MOVE ANYMORE. THEN THE "SUSPENSION NEEDS SERVICE" WARNING CAME OUT THE INSTRUMENT PANEL. I CAME OUT AND CHECK THE CAR, FOUND OUT THAT THE ENTIRE FRONT WHEEL SNAPPED OFF! I'M GLAD THAT IT ONLY HAPPENED TO ME AT MY GARAGE BUT NOT ON THE HIGHWAY.
The contact owns a 2016 Tesla Model X. The contact stated that the gear shifter, windshield wipers, brakes, and accelerator pedals were the only manually operated functions within the vehicle, all of which work as designed. All other functions were operated by a central computer system which would simultaneously become inoperable. The failures lasted between three to five minutes. Additionally, the failure would occur while driving at various speeds or while the vehicle was idle. The computer would reboot itself and function as normal. There was no warning. The contact took the vehicle to the dealer who stated that the issue was normal and would fix itself after an update. The contact stated that updates on the system would occur every few weeks to few months and several had already occurred however, the failure persisted. The manufacturer was made aware of the failure and stated that there were no recalls on the VIN. The repairs were no longer covered under warranty. The approximate failure mileage was 30,000.
THIS IS A COMPLAINT ABOUT THE TESLA MODEL X SUSPENSION WHICH APPEARS TO BE FAILING REPEATEDLY. I BELIEVE THAT THESE FAILURES ARE BEING UNDER-REPORTED. HERE IS A THREAD IN WHICH OWNERS REPORT SNAPPED BOLTS AND SUSPENSION LINKS LEADING TO COLLAPSE OF THE SUSPENSION. POSTERS ARE BEING ABUSED FOR DARING TO MENTION THE PROBLEM. ONE OWNER EVEN SAYS THAT HE WILL NOT BE REPORTING THE PROBLEM BECAUSE HE HAS FAITH IN TESLA (AND BECAUSE HE HAS ADMITTED TO BEING A SHAREHOLDER) SNIP: PXCHANEL | MARCH 22, 2017 I HAVE AN UPDATE: IT IS A BROKEN CONTROL ARM FOR SUSPENSION OF FRONT RIGHT TIRE. IT WAS TOWED TO A SERVICE CENTER SAME DAY FOR REPAIRS. HARRY | MARCH 22, 2017 ARE YOU GOING TO REPORT THIS TO NHTSA? SOUNDS LIKE THIS HAS HAPPENED TO SEVERAL OTHER TESLAS AS WELL AS YOURS. HARRY | MARCH 22, 2017 LOOKS LIKE SEVERAL OWNERS HAVE INDEED FILED COMPLAINTS. DO YOU THINK THERE WILL BE A RECALL? HTTP://TESLABEARS.CLUB/T/SUSPENSION-COMPLAINTS-FILED-BY-ACTUAL-OWNERS PXCHANEL | MARCH 22, 2017 NO, I WAS NOT PLANNING ON REPORTING IT. I AM SATISFIED WITH TESLA CUSTOMER SERVICE, AND THE WARRANTY WILL COVER REPAIRS. I FEEL TESLA VALUES SAFETY HIGHLY. TESLA KEEPS TRACK OF THESE ISSUES, AND IF IT WERE A REPETITIVE PROBLEM, I AM CONFIDENT THEY WOULD RECALL VEHICLES. HARRY | MARCH 22, 2017 THAT DOES NOT SOUND LIKE A VERY PUBLIC SPIRITED ATTITUDE. ARE YOU SURE TESLA WILL DO THE RIGHT THING? PXCHANEL | MARCH 22, 2017 YES HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE?PAGE=1#NEW THERE IS MOUNTING EVIDENCE TO INDICATE THERE ARE WEAKNESSES IN THE TESLA SUSPENSION. SNIP: ALEX.SAMMY | MARCH 23, 2017 AUSTIN SERVICE CENTER TOLD ME LAST WEEK: "THE GROWL/RUMBLE/RATTLE ON HARD ACCELERATION WITH MODEL X IS A KNOWN DESIGN PROBLEM FOR WHICH A FIX IS NOT YET DESIGNED."
HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/38642046-2016-TESLA-MODEL-X-VAN-NUYS-CA THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING THEM TO JAM UP IN THE WHEEL WELLS. THE BACK RIGHT HAND WHEEL HAS GONE WHOMPY. SEE THE LISTING AND THE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE THE CAUSE OF THE MULTIPLE FAILURES IN THE TESLA SUSPENSIONS. THANK YOU. CONCERNED CITIZEN.
I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .
HERE IS ANOTHER MODEL X IN THE JUNKYARD: HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/38642046-2016-TESLA-MODEL-X-VAN-NUYS-CA ONCE AGAIN THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING THEM TO JAM UP IN THE WELLS AND THE BACK WHEEL TO BE SKEWED AT A WHOMPY ANGLE. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. ETC,
HERE IS YET ANOTHER TESLA MODEL X WITH A COLLAPSED SUSPENSION AND A FRONT WHEEL FALLEN OFF. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=2&LOADRECENT=TRUE NOT ONLY IS THE WHEEL SNAPPED OFF BUT IT HAS BEEN SLICED IN HALF BECAUSE THE SUSPENSION FAILED WHILST THE CAR WAS STILL TRAVELLING DOWN THE ROAD. THE RATE OF FAILURE ON THESE TESLAS IS VERY MUCH HIGHER THAN ANY OTHER BRAND OF CAR. IT IS VERY CONCERNING THAT NO ACTION HAS BEEN TAKEN TO REMEDY THIS DANGEROUS SITUATION. PLEASE INVESTIGATE. THANK YOU. A CONCERNED CITIZEN.
TAKATA RECALL I DROVE MY TESLA MODEL X 2016 TODAY TO WORK AND WHEN I WAS ABOUT TO PARK THE CAR IN THE PARKING LOT (AROUND 6 MILES PER HOUR MAY BE) IT SUDDENLY ACCELERATED AND HIT THE CONCRETE WALL AND BOUNCED BACK AROUND 8 FEET. SINCE IT WAS FOR PARKING I CAN SURELY SAY THAT I DID NOT ACCELERATE THE CAR. THE STEERING AIR BAGS AND KNEE AIR BAGS CAME OFF AND ALSO THE PASSENGER SIDE KNEE AIR BAGS CAME OFF AS WELL. I SEARCHED ONLINE AND THERE SEEMS TO BE A CLASS ACTION SUITE ON THIS ISSUE BUT TESLA IS NOT ACCEPTING IT AS THE GLITCH IN THEIR SOFTWARE OR SOME OTHER COMPONENT. I FELT LIKE THE ACCELERATOR GOT PRESSED THE WAY WHEN THE CAR WAS IN CRUISE MODE. UNLESS I WANTED TO HIT THE WALL INTENTIONALLY THERE WAS NO NEED FOR ME TO PRESS THE ACCELERATOR TO SPEED FROM ALMOST ZERO TO WHATEVER THE HIGH SPEED IT ATTAINED AT THE TIME OF HITTING THE WALL.
HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.
HERE IS A MODEL X IN THE JUNKYARD, THE SUSPENSION HAS COLLAPSED CAUSING ALL THE WHEELS TO GO WHOMPY AND THE FRONT WHEEL TO BE WRENCHED COMPLETELY OFF. NO AIR-BAGS HAVE BEEN DEPLOYED SO IT SEEMS THE CAR WAS TRAVELLING SLOWLY. THINGS WOULD HAVE BEEN MUCH WORSE IF IT WAS TRAVELLING AT SPEED. PLEASE INVESTIGATE WHY THE SUSPENSIONS ON THESE CARS ARE FALLING APART LIKE THIS. CONCERNED CITIZEN ETC. ETC.
HERE IS ANOTHER TESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/24527147/PHOTOS IT HAS ONLY DONE 4500 MILES. IT HAS A CA SALVAGE CERTIFICATE. THERE IS NO DAMAGE TO THE BODYWORK TO SUGGEST THAT IT HAS BEEN IN A COLLISION BUT THE SUSPENSION HAS COLLAPSED AND THE FRONT RH WHEEL HAS JAMMED UP INTO THE WHEEL WELL CAUSING SOME MINOR DAMAGE TO THE WHEEL ARCH. THE AIR-BAGS HAVE DEPLOYED WHICH SHOWS THAT CAR STOPPED VERY RAPIDLY DUE TO THE WHEELS LOCKING UP. THE FACT THAT THIS CAR IS BEING SOLD AS A SALVAGE WRECK SUGGESTS THAT IT CANNOT BE RESTORED TO A SAFE CONDITION AT A REASONABLE COST. THERE ARE ENOUGH SIMILAR CASES TO PROVE THAT THERE IS A DANGEROUS WEAKNESS IN THE TESLA SUSPENSION. IT IS ONLY THROUGH GOOD FORTUNE THAT ANOTHER CAR HAS NOT RAMMED INTO THE BACK OF THE CAR AND SLAUGHTERED A CHILD IN THE REARWARD FACING TRUNK SEATS. IN PROPORTION TO THE SMALL NUMBER OF THESE TESLA CARS ON THE ROADS THE NUMBER OF WRITTEN OFF CARS IN THE JUNKYARDS IS ASTRONOMICAL. PLEASE DO NOT ALLOW THE ALLEGED GREEN CREDENTIALS OF THESE CARS TO OVERRIDE THE SAFETY ISSUES THAT ARE PLACING LIVES AT RISK. NOT AN OWNER. CONCERNED CITIZEN ETC. ETC.
HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/24690287/PHOTOS THE FRONT LH SUSPENSION HAS COLLAPSED CAUSING THE WHEEL TO JAM UP AND BACK IN THE WHEEL WELL. THESE CARS ARE DESCRIBED BY THE MANUFACTURER AS SPORTS UTILITY VEHICLES WHICH IMPLIES THAT THEY CAN BE DRIVEN OVER BUMPS WITHOUT THE WHEELS FALLING OFF. OWNERS HAVE REPORTED CASES OF THE WHEELS FALLING OFF WHEN EXITING THE GARAGE. THIS WOULD BE AMUSING IF IT WERE NOT FOR THE FACT THAT LIVES ARE BEING PLACED AT RISK. PLEASE INVESTIGATE THIS (PROPERLY). THANK YOU - CONCERNED CITIZEN ETC. ETC.
HERE IS A TESLA MODEL X FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24537585&ROWNUMBER=55&LOADRECENT=TRUE FRONT LH WHEEL AND BACK RH WHEEL HAVE FALLEN OFF. FRONT BRAKE ROTOR HAS SHATTERED AND SUSPENSION LINKS ARE TORN. THE BACK WHEEL APPEARS TO HAVE FALLEN OFF FOR NO PARTICULAR REASON. TESLA OWNERS ON THE FORUMS HAVE SUGGESTED THAT THE WHEELS ARE DESIGNED TO SNAP OFF AS A SAFETY FEATURE. SINCE I AM FORCED TO SHARE THE HIGHWAYS WITH THESE TESLAS I AM LESS THAN IMPRESSED BY THE IDEA OF HAVING A LOOSE WHEEL FLYING THROUGH MY WINDSHIELD. PLEASE INVESTIGATE.
LATE 2016 TESLA MX STILL SUFFER FROM GHOSTING/SECONDARY IMAGES/DOUBLE IMAGES. IN MY CASE IT IS THAT BAD THAT IS HARD TO TELL HOW MANY CARS ARE DRIVING ON THE ROAD AT NIGHT. THE SECONDARY IMAGES APPEAR ABOVE THE CAR AND IT'S HARD TO SAY IF THERE IS A CAR BEHIND THE CAR PRODUCING THE GHOSTING. THE SECONDARY LIGHT IS ALSO VERY INTENSE. I HAVE DRIVEN OTHER TESLAS AND THE ISSUE IS NOT THAT BAD FOR ALL BUT STILL BAD FOR A HI END CAR AND COMPARED TO 20.000 CARS. TESLA FAILS TO RECOGNIZE THE ISSUE AND THEY SAY THEIR WINDSHIELD PASS THEIR TESTS. EITHER THEY LIE OR THE TESTS ARE WRONG. IN OTHER CARS TESLAS I'VE TESTED THE GHOSTING IS NOT THAT INTENSE BUT STILL BAD AND I NOTICED 2 SECONDARY IMAGES, ONE UNDER THE CAR AND ONE ABOVE THE CAR.
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE DRIVING INTO THE GARAGE, THE REAR DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,118.
MY TESLA MODEL X HAS SEVERE WINDSHIELD SECONDARY IMAGE SEPARATION (GHOSTING). THE LIGHTS OF ONCOMING CARS HAVE TRIPLE IMAGES THAT ARE RADIATE SEVERAL METERS ABOVE THE ORIGIN OF LIGHT. THIS MAKES DRIVING AT NIGHT A DANGEROUS AND EXHAUSTING EXPERIENCE AS I TRY TO DIFFERENTIATE BETWEEN THE REAL LIGHTS AND THE SECONDARY IMAGES. ADDITIONALLY, THE TAIL LIGHTS OF AUTOS ARE ALSO DOUBLED MAKING THE CARS IN FRONT OF ME BLURRY. LASTLY, TRAFFIC LIGHTS ARE ALSO DISPLAYING SECONDARY IMAGE SEPARATION MAKING IT DIFFICULT TO ACCURATELY READ TRAFFIC LIGHTS. CURRENTLY, I AM AVOIDING DRIVING AT NIGHT TO AVOID THE DANGER OF SEEING MULTIPLE IMAGES. I MADE A VIDEO OF THE EXPERIENCE OF SECONDARY IMAGE SEPARATION WHEN DRIVING MY MODEL X: HTTPS://WWW.YOUTUBE.COM/WATCH?V=EIBJQDN0NE0 I WOULD LIKE TESLA TO REPLACE MY WINDSHIELD WITH A WINDSHIELD THAT DOES NOT EXHIBIT SECONDARY IMAGE SEPARATION, BUT I HAVE BEEN UNABLE TO GET THEM TO REPLY WITH MY REQUEST. *TR
HERE IS A DISCUSSION THREAD IN WHICH THE OWNER OF A BRAND NEW MODEL X HAS SUSPENSION DAMAGED AND A WHEEL GONE WHOMPY AFTER A TRIVIAL BRUSH WITH A METAL POLE INSIDE HIS GARAGE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/MODEL-X-SUSPENSION-ARM-BROKE-WITH-A-5-MILE-IMPACT-IS-THAT-NORMAL.85242/ THE WHEEL AND TIRE ARE UNDAMAGED AND THERE IS SCARCELY A MARK ON THE CAR. THE PHOTOGRAPHS ATTACHED SHOW THAT THE ALLOY ARM HAS STRETCHED AND SNAPPED. IF THIS CAN HAPPEN IN SUCH A MINOR MISHAP INSIDE THE GARAGE THEN IMAGINE HOW DANGEROUS IT WOULD BE ON THE HIGHWAY. NOTE THAT THE OWNER HAS NOT REPORTED THIS TO NHTSA AND THAT THE FORUM MEMBERS ARE ACCUSING THE OWNER OF MALICIOUS INTENT TO HARM THE REPUTATION OF TESLA.
MY TESLA MODEL X HAS A WINDSHIELD THAT IS CAUSING DOUBLE VISION OR ALSO REFERRED TO AS "GHOSTING" OF APPROACHING CAR HEADLIGHTS, TRAFFIC SIGNALS, DURING DARK OR NIGHT TIME. MORE SPECIFICALLY, AS A DRIVER I CAN SEE BLURRED OR DOUBLE FOR EACH TRAFFIC SIGNAL LIGHT OR HEADLIGHTS OF APPROACHING CARS OR TAIL LIGHTS OF CARS AHEAD OF ME. THIS IS A SEVERE SAFETY RISK. ESPECIALLY ON UNDIVIDED HIGHWAY, THIS CAUSES SEVER DISTORTION OF VISION AND ALMOST CAUSED AN ACCIDENT TWICE. MY FAMILY AND I HAD A NARROW ESCAPE. I HAVE REPORTED THIS TO TESLA. I HAVE A SERVICE REPORT FROM TESLA THAT CONFIRMS THIS FLAW/ISSUE. HOWEVER, THEY HAVE DONE NOTHING TO ADDRESS THIS ISSUE FOR SEVERAL MONTHS.
FALCON WING DOORS WOULD NOT CLOSE. I TRIED MULTIPLE TIMES TO GET THE DOOR TO CLOSE AND LOCK AND ALL ATTEMPTS TO CLOSE AND LOCK THE DOOR FAILED. TESLA HAD TO HAVE THE CAR TOWED TO A SERVICE CENTER FOR REPAIRS.
THERE IS SEVERE GHOSTING WHEN LOOKING AT ONCOMING TRAFFIC DURING THE DAY AND NIGHT. THE LIGHTS INSTEAD OF 1 LIGHT BECOMES 2 SETS OF LIGHTS CAUSING CONFUSION.
WHILE DRIVING ON THE SECOND FLOOR OF A PARKING GARAGE AT THE LOCAL MALL WITH THE ENTIRE FAMILY IN THE MODEL X (2 ADULTS & 3 KIDS) TO SEE A FAMILY MOVIE, THE REAR DRIVER SIDE WHEEL "FELL-OFF" (SEE ATTACHED PHOTO'S). IT APPEARS AS THOUGH THE CONTROL ARM DISENGAGED FROM THE CHASSIS OF THE CAR VIS-A-VIS A MISSING BOLT OR PIN. THE VEHICLE IS BRAND-NEW (I.E., LESS THAN 1,000 MI), PURCHASED DIRECTLY FROM TESLA, IS DRIVEN BY A MOTHER OF THREE, AND IS ACCIDENT FREE. THE CAR HAS NOT BEEN SUBJECT TO ANY EXTREME WEAR AND TEAR OR OFF-ROAD DRIVING CONDITIONS. TESLA SERVICE MANAGER IS FAMILIAR WITH VEHICLE AS IT HAS BEEN RECENTLY SERVICED FOR DOOR/WINDOW ISSUES - NO FRAME OR WHEEL ISSUES PRIOR TO THE INCIDENT. THE VEHICLE WAS IN MOTION, HOWEVER AS MENTIONED, WE WERE DRIVING IN A CROWDED PARKING GARAGE DURING HOLIDAY SEASON. TESLA ROAD-SIDE SERVICE WAS EXTREMELY HELPFUL AND ARRANGED TO HAVE THE CAR TOWED TO THE LOCAL SERVICE CENTER - THE CAR WAS OBVIOUSLY NOT DRIVABLE. TOW TRUCK DRIVER HAD MENTIONED HE HAD NEVER WITNESSED ANYTHING LIKE WHAT HE HAD SEEN WITH OUR VEHICLE. MOREOVER, HE DID EXPRESS TO US THAT WE WERE VERY LUCKY THAT THE WHEEL HADN'T DISENGAGED FROM THE VEHICLE WHILE WE WERE DRIVING AT A HIGH SPEED (E.G., ON THE HIGHWAY). THE MODEL X HAS BEEN AT THE TESLA SERVICE CENTER FOR CLOSE TO 3 WEEKS AND DESPITE OUR INQUIRIES, WE HAVE NOT BEEN EXPRESSLY TOLD WHAT CAUSED THE INCIDENT OR WHETHER OR NOT THE ISSUE IS A MORE SERIOUS/SYSTEMIC PROBLEM WITH THE VEHICLE OR TESLA QUALITY CONTROL. CONSEQUENTLY, MY WIFE IS CONCERNED FOR THE WELL BEING OF THE OTHER MOTHERS/FAMILIES SHE ROUTINELY SEE'S DRIVING THE MODEL X IN AND AROUND OUR NEIGHBORHOOD. SHOULD A WHEEL DISENGAGE FROM THE CAR AT A HIGH SPEED, THE OUTCOME IS LIKELY TO BE MUCH DIFFERENT AND MUCH LESS FAVORABLE. *TR
HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/32375026/PHOTOS IT HAS ONLY DONE 1500 MILES BUT IS NOW WRITTEN OFF (FL CERTIFICATE OF DESTRUCTION) IT HAS NOT BEEN IN A CRASH, NO AIR-BAGS HAVE DEPLOYED. THE ONLY DAMAGE IS CAUSED BY A BROKEN SUSPENSION. THE FRONT SUSPENSION ARM HAS SNAPPED THE WHEEL HAS BEEN SLICED COMPLETELY IN HALF. THESE SAME FAILURES ARE HAPPENING REPEATEDLY ON TESLAS. IT IS OBVIOUS THAT THE ALLOY COMPONENTS ARE TOO WEAK FOR THIS HEAVY HIGH PERFORMANCE CAR. ALSO THERE IS A MANUFACTURING DEFECT IN THE SUSPENSION BALL JOINTS. THE STEM OF THE BALL JOINT IS MADE FROM TWO PARTS WELDED TOGETHER AND THERE ARE MANY REPORTS AND PHOTOGRAPHS THAT PROVE THE WELD FAILS CAUSING A FRACTURE OF THE STEM. THIS HAS HAPPENED EVEN AT VERY LOW SPEEDS WHILST PARKING THE CAR. THE CONSEQUENCE OF SUCH A FAILURE AT HIGHWAY SPEED IS LIKELY TO BE FATAL. PLEASE INVESTIGATE THIS.
HERE IS A TESLA MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24413831&ROWNUMBER=58&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH THERE IS NO IMPACT DAMAGE AND THE AIR-BAGS HAVE NOT DEPLOYED. THE AIR SUSPENSION HAS COLLAPSED JAMMING THE WHEELS UP INTO THE WHEEL WELLS AND CAUSING MINOR DAMAGE TO THE BODYWORK. IT IS OBVIOUS THAT THE TESLA SUSPENSION IS TOO WEAK FOR THE JOB AND FORUM POSTERS REPORT THAT TESLA IS MAKING IT PROHIBITIVELY EXPENSIVE TO REPAIR CARS THAT HAVE EVEN SLIGHT SUSPENSION DAMAGE. TESLA IS ALSO CAUSING LONG DELAYS IN MAKING PARTS AVAILABLE. THIS SEEMS TO BE INTENDED TO PREVENT CARS WITH SUSPENSION FAILURES BEING RETURNED TO SERVICE. THE VERY HIGH POWER AND TORQUE OF THESE CARS IMPOSES A HUGE STRESS ON SUSPENSION COMPONENTS. THE TRACTION CONTROL WORKS BY APPLYING THE BRAKES ON THE WHEEL WHICH IS SPINNING. THIS IMPOSES THE FULL TORQUE OF THE MOTOR ON THE SUSPENSION COMPONENTS ACCOMPANIED BY RAPID PULSATING OF THE BRAKES. OWNERS ARE REPORTING ALARMING NOISES FROM THE DRIVE SHAFTS AND ARE BEING ASKED TO ALTER THE HEIGHT SETTINGS AND DRIVE GENTLY UNTIL COMPONENTS ARE REPLACED. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MODEL-X-FRONT-SUSPENSION-FAILURE PLEASE INVESTIGATE.
HERE IS A TESLA MODEL X IN THE SALVAGE YARD. IT LOOKS AS THOUGH THE SUSPENSION HAS COLLAPSED. THE FRONT LH WHEEL IS JAMMED UP AGAINST THE REAR OF THE WELL AND IT LOOKS AS THOUGH THE RIM OF THE WHEEL HAS BEEN SLICED APART WHILST IT WAS STILL ROTATING. IT SEEMS VERY STRANGE THAT SUCH A FAILURE WOULD HAPPEN ON A NEAR NEW VEHICLE. PLEASE INVESTIGATE THE REASON WHY TESLAS ARE HAVING SUSPENSION FAILURES AT SUCH A HIGH RATE. NOTE: I AM NOT THE OWNER, ALL THIS INFORMATION IS TAKEN FROM THE SALVAGE AUCTION SITE. DATE OF INCIDENT IS AN APPROXIMATION.
HERE IS A MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24242595&ROWNUMBER=57&LOADRECENT=TRUE IT HAS BEEN INVOLVED IN A MAJOR COLLISION. I HAVE NO KNOWLEDGE ABOUT THE CIRCUMSTANCES OF THE CRASH BUT IT MAY BE SIGNIFICANT THAT THE BACK WHEELS ARE BOTH JAMMED UP IN THE WHEEL WELLS AND THAT THE BACK RH WHEEL APPEARS TO BE SKEWED SIDEWAYS. THERE IS NO IMPACT DAMAGE TO THE BACK OF THE CAR THAT WOULD ACCOUNT FOR THE WHEELS BEING OFFSET IN THIS WAY. PLEASE INVESTIGATE THIS CRASH TO SEE WHETHER SUSPENSION FAILURE WAS THE CAUSE. NOTE THAT I AM NOT THE OWNER AND MY ONLY KNOWLEDGE OF THIS INCIDENT COMES FROM EXAMINATION OF THE PHOTOGRAPHS POSTED ON THIS SALVAGE AUCTION SITE.
HERE IS A MODEL X IN THE JUNKYARD.THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE FRONT LH WHEEL IS GOUGED ALMOST IN HALF FROM THE INSIDE. THE DAMAGE TO THE WHEEL IS ALMOST CERTAINLY CAUSED BY A BROKEN SUSPENSION ARM IN THE SAME WAY THAT MANY OTHER TESLA SUSPENSIONS HAVE FAILED. PLEASE INVESTIGATE THE CIRCUMSTANCES OF THIS INCIDENT TO FIND OUT IF MECHANICAL FAILURE WAS THE CAUSE.
HERE IS A NEAR NEW MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/43745346/PHOTOS THE ENTIRE BACK SUSPENSION HAS BEEN RIPPED OFF AND THIS IS THE RESULT OF BAD DESIGN AND CONSTRUCTION AND NOT AN ACCIDENT. I AM ASTOUNDED THAT THE OWNER DID NOT FILE A COMPLAINT. YOU HAVE MORE THAN ENOUGH EVIDENCE TO CONCLUDE THAT TESLA SUSPENSIONS ARE DANGEROUS. THE TRACTION CONTROL ON TESLAS WORKS BY APPLYING THE BRAKES ON THE WHEEL THAT IS LOSING GRIP ON THE ROAD SURFACE. UNDER HARD ACCELERATION ENORMOUS TORQUE CAN BE APPLIED TO THE SUSPENSION. IT IS CLEARLY NOT STRONG ENOUGH FOR THE JOB. PLEASE ISSUE A RECALL. (DATE OF INCIDENT IS AN APPROXIMATION)
The contact owns a 2016 Tesla Model X. The contact stated that the control panel which controls all the important functions inside the vehicle had malfunctioned. The contact performed a hard reset for the control panel to display and function as designed. The reset took approximately 3-5 minutes. The contact took the vehicle to the dealer and an unknown repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was unknown. Consumer stated vehicle was repaired and $1,600+ was paid out of pocket but vehicle is still malfunctioning.*JB
WINDSHIELD CAUSES A DOUBLE VISION ISSUE WITH OBJECTS INCLUDING OTHER VEHICLES AND BARRIERS, AS WELL AS LIGHTS INCLUDING, HEADLIGHTS, TAIL LIGHTS, BRAKE LIGHTS, TRAFFIC LIGHTS, STREET LAMPS, AND ANY OTHER LIGHTING. THIS HAPPENS DURING THE DAY AND NIGHT. CAUSES ISSUES WITH VISION AND CAUSES HEADACHES WHILE DRIVING. THIS HAS BEEN AN ISSUE SINCE PURCHASE OF THE VEHICLE.
I HAD PULLED INTO A PARKING LOT, PROCEEDED TO PULL INTO A SPOT ADJACENT TO A CINDER BLOCK BUILDING. I HAD MY FOOT LIGHTLY ON THE GAS PEDAL, THEN AS I MADE THE TURN INTO THE SPOT, MY FOOT WAS ON THE BRAKE - THE CAR LURCHED FORWARD AND SPED UP AND THE BRAKES DID NOT STOP IT. I WENT RIGHT INTO THE CONCRETE BUILDING, HEAD ON - AIR BAGS DEPLOYED. THE FRONT END CRUSHED AND THE 2 AIRBAGS ON THE DRIVERS SIDE DEPLOYED AND WERE SMOKING. I READ ON LINE THAT THERE HAVE BEEN NUMEROUS INCIDENCES OF THIS HAPPENING WITH THE TESLA. SPONTANEOUS ACCELERATION WITH MY FOOT NOT ON THE GAS PEDAL. THE CAR WOULD NOT STOP BY THE BRAKES! I COULD HAVE BEEN SERIOUSLY INJURED OR HIT ANOTHER PERSONA OR VEHICLE. THE CAR HIT THE BUILDING AS WELL AS A NATURAL GAS PIPE THAT WAS RUNNING ALONG THE BUILDINGS SIDE AT THE LEVEL OF MY FRONT BUMPER. I FILED A POLICE REPORT.
DOUBLE AND TRIPLE GHOSTING OF LIGHTS THROUGH THE WINDSHIELD. I WILL SEE FALSE IMAGES OF HEADLIGHTS, STREETLIGHTS, TRAFFIC LIGHTS, REFLECTIONS OF THE SUN ON CARS, ETC. THESE FALSE IMAGES FLOAT ABOVE THEIR SOURCE AT VARYING HEIGHTS AS MY CAR APPROACHES THE SOURCE. IN HEAVY TRAFFIC WITH A LOT OF LIGHTS, IT IS IMPOSSIBLE ACCURATELY TO DISCERN REALITY.
The suspension (the front half shaft) has repeatedly failed and has been replaced multiple times by Tesla. First it was replaced under warranty and now we are paying for it as it is no longer covered under the warranty. The part failure is a safety concern as it has lead to unstable handling, nearly resulting in a crash several times. The parts have always been discarded by Tesla but a full explanation of the problem is here: https://n2itive.me/ No warning lamps or messages appear as it happens every time you accelerate, and sometimes the vibrations are so severe that it affects the handling of the vehicle severely.
VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.
WHILE TURNING LEFT INTO A PARKING SPOT AT A VERY SLOW SPEED, THE CAR SUDDENLY ACCELERATED WITH EXTREME FORCE. IT RAN OVER A CURB AND COLLIDED WITH A TREE AND A TRUCK. THERE WAS ONLY LIGHT PRESSURE ON THE ACCELERATOR. THE AUTOMATIC BRAKING AND THE AIRBAGS DID NOT DEPLOY. THERE WAS OVER $18 000 DAMAGE TO THE TWO VEHICLES AND THE TESLA MODEL X IS NOT DRIVEABLE WITHOUT REPAIRS.
MY 2016 TESLA MODEL X HAS A SERIOUS SHIMMY IN THE FRONT SUSPENSION AS YOU APPROACH 35 MPH. THE DEALER HAS STATED THAT THE VEHICLE IS OPERATING AS DESIGNED, AND HAS NO FIX SUGGESTED FOR THE SHAKING OF THE FRONT SUSPENSION AT SPEEDS BETWEEN 35 AND 45 MPH
HERE IS A TESLA MODEL X IN THE JUNKYARD. HTTPS://M.IAAI.COM/VEHICLEDETENC.ASPX?AUCTIONID=0&ITEMID=23554172&ROWID=47&PAGESOURCE=VEHICLERESULTS IT HAS NOT BEEN INVOLVED IN ANY COLLISION AND NONE OF THE AIRBAGS HAVE DEPLOYED. THE AIR SUSPENSION HAS COLLAPSED ON ALL 4 WHEELS CAUSING THEM TO JAM UP IN THE WHEEL WELLS. THE TESLAS DO NOT HAVE ANY BUMP STOPS AND SUCH FAILURES ALWAYS CAUSE DAMAGE TO THE CAR AND CAN CAUSE LOSS OF CONTROL AND ENDANGER OTHER ROAD USERS. HOW MUCH LONGER WILL YOU IGNORE THESES FAILURES AND CONTINUE TO GIVE TESLA THE BENEFIT OF THE DOUBT? I WILL ENSURE THAT DETAILS OF THIS INCIDENT ARE MADE PUBLIC. PLEASE TAKE THIS DEADLY CAR OF THE ROAD. IT IS SIMPLY "UNSAFE AT ANY SPEED" THANK YOU.
THE CAR WAS ON AUTOPILOT. MY MODEL X AUTOPILOT RAN OVER A RECLINER AT 60M/H THAT WAS IN THE MIDDLE OF THE HIGHWAY. IT WAS AROUND 6 PM, WEATHER WAS NICE AND CLEAR. I TRIED TO AVOID IT BY MOVING TO RIGHT LANE BUT IT HIT THE DRIVER SIDE OF THE FRONT OF CAR CAUSING MINOR DAMAGES TO CAR. I TRIED TO REACH OUT TO TESLA CUSTOMER SERVICE BUT THEY TOLD ME [4 OR 5 TIMES] THAT SOMEONE WILL CONTACT ME AND NO ONE EVER DID. EVERYTIME I TALKED TO TESLA [BY PHONE AND EMAIL] THEY ASK ME FOR MORE INFORMATION AND THEN TELL ME SOMEONE WILL CALL YOU BACK. I WANTED TO KNOW WHY DIDN'T THE CAR SLOW DOWN OR EVEN CHANGE LANES AND HOW CAN I AVOID THIS IN FUTURE SPECIALLY THAT I USE THIS CAR FOR MY 2 KIDS. I HAD BEEN TRYING TO REACH OUT TO TESLA SINCE OCTOBER 2016. *TR
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE PARKING THE VEHICLE, IT ACCELERATED WHILE DEPRESSING THE BRAKE PEDAL AND CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.