2021 Tesla Model Y Complaint Log

HERE IS A MODEL Y THAT HAS JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/59067410/PHOTOS/SALVAGE-2021-TESLA-MODEL-Y-MA-NORTH-BOSTON IT HAS TRAVELLED A MIND BOGGLING 283 MILES AND THEN THE WHEELS FELL OFF. THE ENTIRE FRONT SUSPENSION IS FUBAR. THIS IS NOT CRASH DAMAGED. IT IS DEFECTIVE TENT BUILT SELF DESTRUCTING LUNACY. WILL YOU PLEASE DO THE JOB WHICH YOU ARE PAID TO DO AND GET THESE DEADLY MISSILES BANNED FROM THE ROADS. THANK YOU. CITIZEN KEEF

I TOOK DELIVERY OF A MODEL Y DEC 27, 2020 AND WAS CONCERNED RE THE DIVER'S SIDE VIEW MIRROR. I ALSO ENQUIRED WHEN A SERVICE CALL WAS NEEDED FOR AN UNRELATED ISSUE SOON AFTER DELIVERY. THE MIRROR ADJUSTMENTS DO NOT ALLOW VISUALIZATION OF THE LANE ON THE LEFT OR TO THE REAR WITHOUT BENDING TO THE SIDE AND CRANING MY NECK. IT CREATES AN UNSAFE SITUATION WHILE DRIVING AND TESLA SAYS THERE IS NOTHING WRONG. I HAVE TRIED EVERY POSSIBLE ADJUSTMENT AND IT IS A CLEAR DESIGN FLAW. I AM 6 FEET TALL, SO I AM SURE I AM NOT ALONE IN THIS ISSUE.

THE DRIVER SIDE MIRROR CANNOT EXTEND TO ALLOW NORMAL SIDE VIEW VISIBILITY. I AM ONLY 5'8" AND AT FULL OUTWARD ELECTRICAL MOTOR STOP, ABOUT 1/3 OF THE MIRROR SHOWS THE CAR BODY. I HAVE 55YRS OF DRIVING AND NEVER HAD A CAR WITH THIS LIMIT. MY WIFE, AT 5'2" IS ABLE TO GET PROPER ADJUSTMENT

THE DRIVER SIDE MIRROR DOES NOT GOT FAR LEFT OR UP ENOUGH. I AM 5'11. I HAD ANOTHER MODEL Y BEFORE THIS WITHOUT THE AUTO DIMMING MIRRORS. DID NOT HAVE AN ISSUE AT ALL WITH THE MIRROR. RIGHT NOW THE MIRRORS I CANNOT SEE ANYTHING ON MY NEXT LANE ON DRIVER SIDE. NEARLY HIT SOMEONE ALREADY BECAUSE OF THIS. NOT SURE IF IT IS MIRROR ASSEMBLY OR THE GLASS ITSELF. BUT I IMAGINE MOST LIKELY SOMETHING TO DO WITH HOW IT IS INSTALL. I THINK THE MIRROR'S INITIAL SETTING IS NOT PLACED CORRECTLY SO THE MOTOR CAN'T GO PAST ANYWHERE. THE MIRROR ALSO DOESN'T SIT FLUSH WITH THE DOOR AND TRIM OF THE CAR.

DRIVER SIDE MIRROR WON'T GO OUTWARD AND UP ENOUGH. I CAN'T SEE ANYTHING IN THE NEXT LANE. REALLY DANGEROUS FOR TALL PEOPLE LIKE 6'00"

THE DRIVER SIDE MIRROR CANNOT BE ANGLED LEFT ENOUGH TO DISPLAY PROPERLY WHAT'S ON THE LEFT SIDE OF THE VEHICLE. AS SUCH, MORE THAN 1/3 OF THE MIRROR DISPLAYS THE CAR ITSELF INSTEAD OF POTENTIAL OTHER CARS OR OBJECTS ON THE REAR LEFT (SEE ATTACHED PICTURE). THERE IS A WAY TO ANGLE FURTHER THE LEFT THE MIRROR IF IT IS ANGLED DOWN. HOWEVER THIS LEADS TO A WORST SITUATION WHERE WE SEE ONLY THE GROUND NEXT TO THE VEHICLE INSTEAD OF CARS OR OBJECTS ON THE REAR LEFT. THIS IS A RECENT ISSUE INTRODUCED IN MODEL YS WITH AUTO-DIMMING MIRRORS ONLY AND I BELIEVE THIS WILL CAUSE ACCIDENTS IF NOT ALREADY IF TESLA DOES NOT RELEASE A FIX FOR THIS ISSUE.

TESLA ADDED NEW AUTO-DIMMING MIRRORS IF YOU ADJUST FOR A PERSON 5'10" OR ABOVE THE MIRRORS DON'T ADJUST TO SEE THE LEFT LANE. IT POINTS DOWN AND TO THE RIGHT. I TOOK DELIVERY OF VEHICLE AND MADE FORMAL COMPLAINT TO DELIVERY TEAM ON 11/27/2020. I WENT WITH SENIOR SERVICE TECH AT THE SERVICE CENTER AND ALL NEW DELIVERY WITH THESE NEW MIRRORS DO NOT ADJUST UP AND TO THE LEFT FOR TALLER DRIVERS. I HAVE A PREVIOUS VIN WITHOUT NEW AUTO DIMMING MIRRORS AND DOES NOT HAVE THIS SAFETY ISSUE. HAVE DISCUSSED WITH A MULTITUDE OF OWNERS WITH NEW MIRRORS AND IT IS A VERY COMMON ISSUE. I HAVE ALSO ATTACHED OTHERS VEHICLES WITH SAME ISSUE ALONG WITH MINE. ALSO SOMEONE HAS RECORDED VIDEO OF IT NOT BEING ABLE TO ADJUST AT LINK HERE HTTPS://WWW.YOUTUBE.COM/WATCH?V=UMQA62DS4H4. WHILE DRIVING I HAVE TO HOVER OVER PASSENGER SEAT AND LOWER TO BE ABLE TO EVEN SEE THE LEFT LANE.

THIS IS THE 2ND TESLA MY MOM OWNED, SHE DROVE A MODEL 3 WITHOUT ANY PROBLEMS FOR MANY MONTHS. SHE PICKS UP THIS MODEL Y ON NOVEMBER 19 2020, AND DRIVES HOME FROM THE DEALER WITHOUT ISSUES. NEXT DAY NOVEMBER 20, 2020, DRIVES TO HER WORK, PULLS INTO A PARKING SPOT AND CAME TO A COMPLETE STOP. APPROX 5-10 SECONDS LATER THE CAR LURCHES FORWARD, HOPS OVER THE PARKING CURB, OVER SOME GRASS AND INTO A BRICK WALL AT FULL ACCELERATION. LUCKILY NOBODY WAS HURT, BUT SEVERE DAMAGE TO THE BUILDING AND THE CAR. THIS CASE OF UNINTENDED ACCELERATION NEEDS INVESTIGATION. MY MOM DOES NOT FEEL SAFE GETTING BACK INTO THIS MODEL Y.

I was driving north on I-5 in southern Washington on a sunny Sunday morning with low traffic in October 2020. I had only had the car for a few days and was using the autopilot and cruise control for the first time. As I approached an overpass that was casting a shadow across the highway, the car suddenly braked hard. Fortunately there were no vehicles immediately behind me. If there had been, I likely would have been rear-ended. About 15 minutes later, while driving in the middle of the three northbound lanes, a motorcycle passed me on the left and then cut across my lane to get to an exit. Again, the car braked suddenly. When I next stopped to charge the vehicle, I went online and read on various Tesla user chatrooms that this was a widely experienced problem. I immediately stopped using the autopilot and cruise control. I have not used them at all in the past 15 months.

HERE IS A 2021 TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38193324?ROWNUMBER=7 IT HAS TRAVELLED AN AMAZING 221 MILES BEFORE THE FRONT WHEEL FELL OFF AND CAUSED A WHOOPSIE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT TESLA IS USING THE SAME FRAGILE SUSPENSION GIBLETS THAT ARE USED IN ALL THE OTHER MODELS OF TESLA. THE TOP BALL-JOINT HAS POPPED APART. THE STEMS ON THE LOWER BALL JOINTS HAVE SNAPPED. IT IS 99% CERTAIN THAT THE OTHER DAMAGE TO THE CAR WAS CAUSED BY A LOSS OF CONTROL AFTER THE FRONT WHEEL WENT WHOMPY. IT'S NOT ROCKET SCIENCE AND IT'S CERTAINLY NOT PROPER ENGINEERING. IT'S JUST PLAIN WHOMPY. PLEASE GET THESE DEATH-MOBILES OFF THE ROADS. THANK YOU. KEEF