2023 Tesla Model Y Complaint Log

Automatic emergency braking activated without any car in front. The car came to sudden stop. Acceleration was disabled.

Today at 8:30am while Driving, my brand new Tesla: the touch screen went completely BLANK. I did not know how fast I was going. I was beyond scare. The safety FAILURE of this car is at its limit. What's next? The screen was blank the entire time while driving to a safe destination in Pasadena, CA. While I pulled over, I still had no way of know whether the car was in park, I could not control any devices as the screen was blank. (BLACK SCREEN). I called my husband who is a techy and he told me to hold down the two buttons on the steering wheel for 15 secs. which did reset the touchscreen. This car has too many BUGS and I do not want to die in this car. I can't pull over safety on the freeway all the time nor do I want to wait and see what happens down the road. I do have an appointment TOMORROW for something completely different (the dash cam ) but have been in contact with TESLA through the text portal and they have been made aware of my issueS. THIS IS A SERIOUS SAFETY CONCERN AS THE CAR IS ONLY 8 MONTHS OLD. MILES ON THE CAR 7,656 THERE IS A LEAK IN THE TRUNK CURRENTLY. THE DASHCAM DOESN'T WORK. The dash cam will turn on if the glovebox is open but it doesn't always work, however when the glovebox is closed it does not work at all. There is a list of problems and I hate doing this. $70K 6 months of waiting for what, a darn LEMON of a car. Last thing I want to say: I do NOT WANT to DIE IN THIS CAR. I'm not religious at all, but I DO NOT WANT TO DIE as this car doesn't seem safe. 7 months into owning it and man does it have problems. I don't know what more to say. I have contacted a lawyer to see what can be done. Mr. [XXX] from Woodland Hills, CA, appointment is on Wednesday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front aero shield under the car broke off after driving over water on the road. It was a very rainy day and impossible to avoid. We started hearing I scraping noise after driving over the water (2-3” deep) and the part ripped off when backing up. Seeing that Tesla has had this issue before* with their Model 3s, I’m worried it might be an issue on their Model Ys as well. * SB-19-12-001, September 25, 2019

The car was going at the speed limit or maybe 5-9 miles over speed limit when brakes were pumped to stop car as there was stop and go traffic on a bridge in bay area (CA). The car had quite a distance from the car in front of it. Despite brakes being applied, the car seemed to accelerate and brakes had to be applied hard. However, the car did not stop until it hit the honda in front of it. As the driver of the Telsa at the time of the accident, it seems as though car was accelerating despite brakes being applied. A huge sound was heard by me the driver and then the driver eat belt became malfunctioned and the car would not restart. After a few minutes, the car restarted but now the dash board states service needed and I could no longer fasten the seat belt. The front of the car appeared to have minimal bumper damage but the seat has not worked since the accident.

The contact owns a 2023 Tesla Model Y. The contact stated while attempting to make a left turn, she became aware that electric power steering (EPS) system had failed. The EPS warning light was illuminated. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V204000 (Steering) however, the VIN was not included. The failure mileage was 2,000.

While I was driving my car earlier today, my Tesla Model Y experienced an unexpected steering freeze right in the middle of the freeway. This incident occurred while I was accompanied by my 2-year-old son. Initially, I was quite alarmed and attempted to exert force to guide the car towards the slower lane, but unfortunately, the steering remained unresponsive. After trying the brakes a few times and executing forceful maneuvers, I was fortunate that the steering finally began to respond. Thanks to these actions, both my son and I are safe and well today. It's worth considering the safety implications of Tesla vehicles on the road, and some individuals believe that the NHTSA should intervene by imposing fines and addressing the use of the autopilot feature promptly. Thanks Dr. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was trying to make right turn from Mcdonald's but suddenly, unintended acceleration, Tesla went into the intersection and hit the other side of car. - The emergency brake did not work and as a result of the accident , there was a severe damages in the front of the Tesla.

Steering assist reduced. Notification on screen alerted me. Could not turn steering wheel to make turn while in a Chick-fil-A drive thru. Needed to park car and shift to drive a couple of times before I could eventually make the turn.

The contact owns a 2023 Tesla Model Y. The contact stated that while attempting to park the vehicle, the vehicle accelerated unintendedly. As a result, the vehicle jumped the curb and crashed into a barrier wall. The air bags did not deploy. No warning lights were illuminated. A Police report was not filed. There was no injury sustained. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 1,800.

I was driving along Hwy 37/151 between San Antonio and Mission, Texas. The trip is long straight and flat highway. During the round trip, my Model Y had 5 episodes of phantom braking. Twice in auto-steer mode and thrice under regular cruise control. In each case there were no cars within meaningful proximity, and no debris or other obstruction that should trigger the brakes. In every case the car was running at 60-80 mph, and the braking ranged from light to near emergency stopping force. The incident that prompted this report was when I was crusing at 80mph when the brakes engaged. Within seconds, my speed dropped by nearly half in what seemed like a couple hundred feet. The car responded to my immediate use of the accelerateor, so I don't know how close to a stop I would've come. Had this happened with a car close dehind me I would have absolutely be struck by it. I know that it is a known problem, but I wanted to add my car to the list of effected vehicles.

Vehicle visualizations degrade over a few days following a firmware update and eventually show nothing on screen. Features such as auto wipers, traffic-aware cruise control, auto turn signals and blind spot indicators do not function. There is no warning to the driver in the car that these items are not working. While driving I am unaware if other safety features are not working (emergency braking for example). Manufacturer admits this is a firmware bug and has promised a repair multiple times. The service team has provided a temporary fix to manually reset the self driving computer each time this happens (approximately every 3 days) which requires a recalibration of the cameras rendering these features useless.

Yesterday updated Tesla car SoftWare version with 2023.26.7. Today, I am going to work with AutoPilot mode. Traffic was slowed down and stopped and car should apply the break automatically. However it didn't apply the break or slow down the Vehicle. I forcefully applied the break still car didn't stop fully and collided with in front of the car. I strongly believe, there was a bug in. new software version 2023.26.7

Vehicle's rear drive unit failed suddenly while traveling on a highway. Rapid deceleration with only seconds to react has created a hazardous conditions for the driver and those around him. Throttle was unresponsive. Tesla confirmed the failure and replaced the rear drive unit with a "remanufactured" part. Follow warning/fail codes were shown during the incident: APP_w009, DIF_a062, BMS_a170

On August 12, 2023, I went to the Plano TX Tesla Delivery Center to pick up my new TeslaY model as scheduled at about 11 am. CST . The vehicle had 3 miles on it. After taking a couple of rounds around the delivery center and becoming comfortable with the default settings, I started driving back home which was 9 miles away. While on the drive, I noticed that the screen was showing “calibration in progress”. When I reached home at around 11:40 am. CST, Tesla showed a total of 12 miles on it, and as the garage door opened, the screen showed STOP as it said the calibration finished. As instructed, I stopped moving the vehicle on seeing HOLD/STOP while entering the garage from the driveway. Suddenly, the car jerked forward forcefully, as if a magnet had attracted it inside with the pedal going down. The car went into the garage and hit the garage wall, damaging the common garage wall and the other side being the master bathroom (by damaging the cabinets, big wall mirror(s), counter top etc), and also damaged the front bumper of the car. I was shocked and terrified for a while. So immediately rushed to the center again and reported the incident at Plano Service Center, who created a ticket on the same day. They said that this case would be sent to the engineering team for review. on Sep 10th, I got a reply from Service saying they have reviewed the Engineering study for the vehicle and the results displayed show that the vehicle operated as intended due to the use of the accelerator pedal at the time of the incident. Also reported to Auto insurance who came and assessed the damage to the bumper which also rattles or squeaks. The service for collision is scheduled for Dec 7th 2023 by Tesla Collision Dallas center. What if the same happened on the main road or in the streets where I live where there are a lot of kids playing on the streets? When I think of it, I get scared and panicked and Thank God that it occurred at my residence without any outside incident

The contact owns a 2023 Tesla Model Y. The contact stated while driving 65 MPH with the Autonomous Self Driving feature activated, the contact briefly lost control of the vehicle when the steering wheel suddenly started to wobble, and the vehicle swayed from side to side. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 975.

Model Y 2023 displayed Phantom braking 8/12/2023 - Driving from Phoenix to SD. Highway 238. On Auto Pilot, we encountered Phantom Braking (Speed - 65mph) on 4 separate instances and the speed reduced > 25mph. We were lucky that there was no accident.

Last night the steering totally failed right after starting the car. An alert popped up saying “steering assist reduced”. Total loss of power steering and the car is inoperable.

The car engaged breaks multiple times on an empty freeway while driving on the adaptive cruise control. There were no cars nor any objects on any lane. The breaking was so hard that I almost lost the control of the car. Luckily there were no cars behind. The problem might be sun related as it didn't happen at night

Had my vehicle for under 1 month. I was driving on a busy highway and the steering wheel completely seized up. It was unable to respond to turns or even curves in the road. Luckily, I was eventually able to pull over gradually, stop the car and contact roadside assistance. However, this was a very dangerous condition that could have cause multiple fatalities, including my own. Tesla replaced the steering column and sent me away without explaining the cause of the condition.

When in cruise control my car experiences phantom or ghost braking seemingly out of nowhere. It violently applies the brakes without any obstacle in sight. This has happened to me many times and always on the freeway in sunny conditions. Tesla needs to address this as it’s a common complaint and has likely led to or will lead to many rear end type accidents. Thank you.

Steering wheel locked up while driving under normal conditions at 45 MPH. I was exiting the highway at this time and was luckily able to come to a complete stop. The car had to be towed to the Tesla service center. This is a brand new 2023 Tesla Y purchased a month ago. The steering wheel has been locking up from time to time; and the steering of the vehicle sometimes feels unwieldy, uncontrollable, and simply undrivable. The issue is very dangerous. I Googled the issue and came across Reddit posts and other Tesla forums where other Tesla drivers have reported the same issue. There are also YouTube videos that discuss the same issue. This seems to be a common enough problem that warrants a total recall. The Tesla service agent acknowledged that the problem seems routine and pervasive, but downplayed the issue. There have been tragic accidents involving Teslas in the news recently (including a mother/daughter who crashed into a tree and both died en route to a doctor’s appointment—and this crash is still under investigation in California). But having experienced this steering issue with my own car, it makes me wonder whether the cause of these accidents is this steering issue. And I wonder if Tesla is covering up some of their data regarding these fatal accidents. This is an urgent issue and should be addressed and investigated thoroughly.

While driving my Tesla model Y, an error message "Power assist reduced" popped up on the computer's screen. I couldn't turn the steering wheel in either direction in a parking lot. This incident happened on 8/11/2023. I reset the car's computer and walked away for 5 minutes and returned. The problem went away. I drove to another place and encountered the same error message while backing up a car into a parking space. I reset the computer system and got out of a car for a few minutes. The error message disappeared and I drove home within 2 mile radius. I have scheduled an appointment on Tuesday 8/15/2023 with Tesla Service Center.

While driving in the city on under construction road, the car started showing notifications that the steering power will be reduced. 30 sec. later the steering wheel froze and the car was drivable only forward and backwards. This safety system malfunction put me and my family at risk while in active driving mode, luckily there was no much traffic and i was able to reset the car in order to be able to drive it again. Bumpy road shouldn’t cause the system to malfunction and limit the driving capability, especially not while active driving. I wasnt using any cruise control or auto pilot features.

Having issue with steering getting stuck and not allowing to rotate. Happened 2 times today and I am ending up powering off and starting the car. I am worried about getting stuck while driving. This is a safety concern for me.

I was driving on the freeway on cruise control. As I was manuvering a slight curve in the road, there was a car in the lane to my right. All of a sudden my Tesla just started stopping almost violently. Luckily no one was behind me. It was the third time this has happened. Scary. No warning or anything.

I have had the car 5 months and have had no problems. This week while driving there was a jerk of the steering wheel to the right and a second later I lost all power steering. I could not turn the wheel without using great force. Luckily I was in the far right lane and could pull over. Car behind me almost rear ended me. The warning on the Tesla screen said "steering assist reduced". I called Tesla and they sent a tow truck to get the car. I did try restarting the car and the steering came back for 10 seconds, but again there was a jerk the right of the wheel and then NO power steering again. Was very upsetting to say the least. I have a home in the mountains and had I been driving down a winding mountain road I could see myself having driven into a tree or off the road! The car is in the shop and they are saying they will likely replace the steering column. I see that others have experienced this and wanted to make sure my voice was heard. I will not be surprised if there are MANY more similar incidents with this car. I hope that it does not lead to deaths.

Consistent to the point that it can be predictable- Phantom braking along Virginia I-66 eastbound; everytime exactly after passing the gantry near exit 44.

When traveling on the highway at cruising speeds of 65mph or higher while in "cruise control" the car will suddenly slam the brakes on. Luckily there has not been any one close to me to cause a rear end collision. It seems to be random but there are times when it happens more often. On a two lane highway or if a car in front of me is slowing down to make a turn. One time a car entered the highway going in my direction from the shoulder and kicked up dust and debris. That seemed to confuse the cruise control and then it finally decided to slam on the brakes.. The only way to correct it was to press the accelerator. Sometimes the braking is severe and other time mild but always unpredictable.

Steering locking up. Based on what I am reading it is the same as others have experienced.

The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed, the power steering failed and with three error messages displayed on the instrument panel. The contact was able to safely drive the vehicle to the residence. The contact stated that after the vehicle had sat for several minutes, the power steering functionality returned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,170. The contact stated that Tesla replaced the steering rack under warranty.

While using adaptive cruise control on 2023 Tesla Model Y we experienced multiple instances of emergency braking (rapid deceleration w/o touching brakes, accelerator steering column, etc.) without any warning during multiple scenarios - dusk, daylight, sunny and cloudy weather. Occurred on both straight and curved sections of highway with no other vehicles in front of vehicle.

I was driving on the street and all of a sudden steering lost control. The screen shows "steering assist reduced" but the steering got really really heavy to the point it couldn't be turned. It was a dangerous situation where we were in the middle of the street, and there were oncoming traffic on both ways. I called Tesla Road emergency assistant but in the first call was told they couldn't help me unless i move to a safe spot. They asked me to call 911 and get a towing service and could only help after doing so. So we called 911 and asked them again. This time they asked us to reboot the system and it worked for 2 minutes. Afterwards it failed again. It is a very threatening and dangerous situation, as we lost control of the car! I would not want to imagine what would happen if this was on a highway. What's more frustrating is Tesla's emergency road assistant denying help in a timely manner. Now my Tesla is towed to a service center, and I've inquired what my options are. The service center person did not apology at all about the situation and said can only change the steering rack. They also mentioned there is no guarantee that this wouldn't happen again in the future. This is becoming such a common issue and Tesla should take responsibility to recall.

While driving the steering wheel got locked. It occurred 2-3 times consecutively. I call the tesla center and they arranged a tow. When the tow arrived the steering wheel started to make weird noises (it initially worked again) and it got locked again. When the steering wheel was locked there were warnings appearing on the screen (photo attached). The car is now at the tesla service center but it has not been processed yet as they are not open on Sunday. I have video recording of when the second wheel lock happen and can send it if needed

While driving at 09:07 August 6, 2023 on the I4 in Orlando Florida using cruise control, the vehicle suddenly slowed from 55mph (the posted speed limit is 60) and the car behind had to swerve before I could accelerate back to traffic speed. Uncommanded, the vehicle dropped the cruise speed to 25mph and started decelerating to that speed. Attached pictures show normal cruise at 09:07:02 and slowing at 09:07:07.

The Tesla Model Y autoaccelerated even with me pressing the brakes. The car was on regenerative breaking and instead of stopping it accelerated lunging into the walkway and almost killing a person. The car hit another car, 2 bike racks and a tree as well as concrete slabs beofr coming to a stop. There have been reports of unintended auto acceleration from Tesla cars. The car components has not been inspected by police, manufacturer or insurance representatives. There were warninngs, especially with the car reporting that sensors were not properly calibrated. I reported this to Tesla agents and they told me not to worry about it. I am injured with a left wrist sprain as well as Neck and back injuries. I need Tesla to take ownership and pay dearly!

Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.

1. Wireless charging extremely slow., connected charging is also slow. 2. Safety Issue (Camera): driving side left camera and blind spot monitoring camera specially sometimes stopped working automatically during driving in the highway or city, it’s pretty dangerous Specially in the highway driving. During my long drive over July 4th weekend between 3-7 July happened several times, it caused auto steer mode forced disengage 3 times. occurrence 8/8 between 12-3 am it happened about 6 times. It happens on and off almost everyday in some part of drive. 3. Safety Issue Phantom Braking, in Auto steer, brakes are suddenly getting applied when even are no objects in the front of car for no reason. Aug 4, it happened about 4 times between 7-9 am.(around 7:30-7:40)Due to this big accident in the highway could have happened with Truck, as Truck was in normal speed 65 mph and due to sudden brake, vehicle speed came down to 35-40 mph, took control and move car out of road avoiding accident. This happened earlier instances as well during driving in the highways. But this time, I avoided death but got injuries. I need this car fixed for good OR a Replacement new car (preferably)OR a refund. Enough, I’m scared of driving this car afterwards, as I’m concerned about security and life risk all the time. Aug 12 braking issues happened on around 6:40 and 7:30 PST. Aug 15 braking issue happened on the highway around 7:45 and 8:15 am pst Hard to get a hold of customer service. they try to avoid Physical Service by Service Center by telling I need to provide exact timestamp and other nonsense remote debug and worst experience with the servicing. I asked for refund, no customer support no way to reach to discuss. 4. Range: Promised range for model Y is 330 m, get only 150-200 max, numbers are bloated and wrong. They tells it’s based on driving pattern and this range is based on 60-65 m/hr drive on a Flat surface, which was not told or advertised in website or during purchas.

Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.

My car is Tesla Model Y -2023. Purchased on 11/2022. Not even 1 year the car battery range went down not as Tesla announced. With Model, Y Performance range of 303 miles for 100%. But my car after updating the new Sft on July/2023 a battery range max charge of only 285 miles for 100%. Please have a solution to fine Tesla company by fraud and lying to consumers badly. I cant contact Customer Service. The person who works in customer service never tells a customer their name or introduces themselves. Tesla live chat agent when Heard I mentioned complaining about the battery Range try to run away and gave me to call the the customer service. But I can't reach out to service team.

In approximately August 2023 — approximately seven months after purchase — the vehicle’s battery stalled completely while I was driving a few miles from my house on a surface road. The vehicle lost all drive power without warning. I was fortunate that no vehicle was following me or they might have slammed into the vehicle’s rear if they were unable to suddenly quickly stop. I turned on the emergency flasher lights, and after waiting a few minutes, the vehicle restarted and I decided to just drive the car home. I did not continue on my planned destination.

On 8/1/2023, driving between Mojave, California and Inyokern, California on highway 14, a newly paved and striped highway being followed by a Mercedes Van, I was doing 70 in a 65 zone. No traffic in front of us. No road signs. No turn outs. No side roads. No bridges, overpasses or underpasses when suddenly the car braked from 70mph to 48mph before I pressed down on the accellerator to keep the Mercedes from hitting us. the front end of the Mercedes dipped as he hit the brakes hard and he honked his horn which is what I would have done under similar circumstances. In the next half hour we experienced the phantom braking phenomenon five more times before my wife found complaints about "phantom braking", a phenomenon we'd never heard of or had been warned about. We turned off the Automatic Emergency Braking and experienced no more events until after stopping in Lone Pine for charging. When we reentered the highway we experienced one more event before turning off the Automatic Emergency Braking system, once again. Hours before we'd been in Southern California driving on Highways 5, 101 and 405 cruising along at 70 with traffic close in front and behind us. If the phantom braking had occured there, we might not be here today. Calling the Tesla dealership in Reno the salesman was non-plussed about our experience and informed us we should be ready to hit the accellerator at all times. This is not an acceptable response to what could easily have been a major accident.

Steering is locking up while driving. This happened 5 times in the past three weeks. Vehicle is scheduled for service.

Windshield is causing a very loud whistling sound on a high speed exceeds 80mph. After multiple visits to the dealership, the windshield, cowl screen panel and sealing around the windshield was replaced but has not addressed the issue. The windshield was inspected by the dealership technicians and did a full diagnose and they have said that even if they replaced the windshield again will not address the sound whistling concern. The technician has said that is most likely a manufacture defect. This is a safety concern, as I'm afraid to operate my motor vehicle on a high speed and could uplift the windshield due to air pressure.

Please note that I am not the owner of the vehicle and I am making this report in the public interest to try and save lives. The defect affects all 2023 Tesla Model Y cars and I have used the VIN of a junkyard Model Y to be able to complete the form. I have also used a fictitious USA address to satisfy your website requirements. My genuine contact details are available I understand that it is perfectly lawful for a non USA resident and a non owner to file a complaint. A Tesla Forum in Germany has a report from an owner detailing severe corrosion on the Ground terminal on his [XXX] car. This looks like galvanic corrosion between dissimilar metals. I think a bad ground connection might be the reason for the spate of power steering complaints on this model and possibly also causing brake booster failure. Tesla has been blaming the steering rack and replacing it. I think it is highly unlikely that the steering rack is faulty and it is much more likely that bad ground connections are the cause. The 2023 Model Y has some changes from the 2022 model including the use of so large aluminum castings. I think this may increase the risk of Galvanic corrosion and be the cause of the alarming increase in failures. Fatal crashes into oncoming vehicles may have been caused by this. Here is the thread: [XXX] Quote: Premature corrosion MY? Tesla Model Y Model Y Issues/Errors 19 March locobmw 19 March A bit frightening - after 3 months the contacts are already badly corroded. I'm going to report this to the SEC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request?: I got delivery of my new Model Y and odometer was reading 3 miles, i took the delivery and drove 10 miles and it stuck the steering wheel , "rear motor got disabled alert" and vehicle went to slow speed on freeway all of sudden, i had truck behind me it would ended up very bad for me and family, i had to immediately put emergency signal and stop on road side, i tried to call tesla road safety helpline and they were totally busy and did not receive call. How was your safety or the safety of others put at risk? ; this car "rear motor disabled " twice in middle of freeway , Has the problem been reproduced or confirmed by a dealer or independent service center?: Yes they confirmed but unable to give me more details . Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? : No they kept it secret with less info. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?: No warnings, just stopped over in middle of freeway . so scary specially to new car. I would like NHTSA to inspect all new model Y car which have problems reported please check online and see the percentage of people received this kind of risky issues.

Loose power steering control while driving. Mostly happens when car is backing but also has happened while driving. Twice, we narrowly avoided accident. We called Tesla and they said to reset the software upon which it did not show for a day and again started showing up. We are taking the car to be looked up by Tesla service center. This is extremely dangerous situation as loosing power steering makes car really hard to steer!!

On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.

As I was exiting my parking space I notice the steering wheel was stiff as I tried to navigate a left turn. I could not pull the wheel for a successful turn and to not block traffic I reverse slowly back into the parking spot. I rebooted the vehicle and was successful with no issues. Sent a message to Tesla service regarding incident. Mechanic says to have it towed the next time it happens again. Today for the second time (5 days later) as I try to leave for work the same problem appears. This time a reboot to the vehicle did not solve the issue. Rebooted 2 times and steering wheel was still frozen. Called for roadside assistance. Prior to this, there were warning signs that stated power steering reduced and lane departure off. With those warning signals I have a tesla service appointment scheduled.

I experienced multiple dangerous phantom braking instances on Eastbound I10 between Van Horn and Ozona, Texas when the TACC system was in use. The car is on firmware 2023.20.9. There were no obstructions in the road and no traffic in front of the vehicle when the car suddenly braked going from 80mph to 50mph in a second before I could take control and accelerate. In two instances, cars were behind me creating a dangerous situation both in terms of an unexpected slow down on a barren stretch of interstate and possible road rage if motorists believed I was brake checking. There were no warning messages on the screen and no audible warning sounds. This is a consistent problem with this vehicle and seems to happen regularly on desert interstates or other highways where there are not many trees on bright sunny days. These events seem to happen on stretches of highway in which there may be a loss of cell signal so I wonder if that is a contributing factor. Regardless, Tesla needs to fix this issue as it is unsafe.

Two phantom braking incidents on road trip from CA to UT Both on cruise control - NOT autopilot - No road obstacles or other vehicles present in both incidents 1st incident had road go from gray, older asphalt go to black new asphalt, which triggered a strong abrupt braking , jolting passengers 2nd incident - absolutely no obstacles or vehicles - random strong abrupt braking of vehicle stopped using cruise control after those two events - no more incidents