2010 Toyota 4Runner Complaint Log

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED RECALL 5/23/2016. AS OF 3/2/2017 THE REPAIR HAS NOT BEEN MADE. I HAVE CELLED TOYOTA AND VISITED THE DEALER MAY TIMES. THE DEALER HAS NO INFORMATION AND THE REPRESENTATIVE FROM TOYOTA COULD ONLY TELL ME THAT THE PARTS WILL BE RELEASED AND SHE NO INFORMATION AS TO WHEN THEY WILL BE RELEASED. IT THE INFLATOR EXPLODES IT CAN BE LETHAL. NO-ONE HAS BEEN ABLE TO USE THE PASSENGER SEAT FOR 10 MONTHS AND THERE IS NO RELIEF IN SIGHT. TOYOTA IS NOT PROVIDING DUE DILIGENCE. THEY HAVE NOT OBTAINED THE REPAIR PARTS AND PROVIDE NO USEFUL INFORMATION OTHER THAN THE ORIGINAL RECALL NOTICE. THEY SAID THEY WOULD PROVIDE A "LOANER" . THIS IS A CANARD. I WAS TOLD MY ORIGINAL VEHICLE WOULD BE IMPOUNDED AT THE DEALERSHIP UNTIL REPAIRED. OBVIOUSLY STORING A VEHICLE UNATTENDED OUT IN THE ELEMENTS FOR A YEAR IS NOT AN OPTION. I AM REQUESTING THAT YOU "STIMULATE" TOYOTA TO EXPEDITE THE PARTS AND LET THE OWNERS AFFECTED KNOW WHAT IS GOING ON. THANK YOU. UPDATED 04/12/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" I RECEIVED NOTIFICATION VIA MAIL THAT THERE WAS A RECALL BECAUSE OF PASSENGER AIRBAGS. THE NOTICE STATED I WOULD RECEIVE ANOTHER NOTIFICATION SOON, AS TO WHEN AND WHERE TO TAKE MY VEHICLE FOR REPAIR. THE NOTICE ALSO STATED THAT IT IS ADVISED NOT TO HAVE A PARTY RIDE IN THE FRONT PASSENGER SEAT??? WELL, IT HAS BEEN OVER (7) MONTHS NOW AND I AM STILL DRIVING WITH THIS DANGER PRESENT AND UNABLE TO ALLOW ANYONE TO BE SEATED IN THE FRONT...(?) THIS MATTER NEEDS TO BE RESOLVED RIGHT AWAY! I DO NOT WANT TO CONTINUE TO AWAIT A NOTICE FOR THE DATE, TIME AND PLACE FOR REPAIR. I WANT MY VEHICLE REPAIRED NOW, BEING THAT AGAIN- IT'S BEEN OVER (7) MONTHS.

TAKATA RECALL- ADVISED TO DISCONTINUE USE OF THE FRONT PASSENGER SEAT ALMOST A YEAR AGO. DEALER HAS REFUSED TO REPLACE IT AND HAS NOT OFFERED A LOANER VEHICLE. INABILITY TO USE THE FRONT PASSENGER SEAT OF A VEHICLE WHICH IS ONLY 6 YEARS OLD IS UNACCEPTABLE. THIS IS CAUSING A SIGNIFICANT INCONVENIENCE, BOTH PROFESSIONALLY AND PERSONALLY.

TAKATA RECALL. FOR ONE YEAR I HAVE NOT BEEN ABLE TO UTILIZE MY FRONT PASSENGER SEAT FOR FEAR OF INJURY OR DEATH TO MY CHILD OR FAMILY. NO SOLUTION IS AVAILABLE AS OF TODAY.

TAKATA RECALL - OVER A YEAR AGO TOYOTA SENT ME A RECALL NOTICE TELLING ME THAT MY VEHICLE WAS CONSIDERED UNSAFE TO HAVE ANYONE IN THE FRONT PASSENGER SEAT AS IT IS POTENTIALLY DEADLY DUE TO AN AIRBAG DEFECT. FOR OVER A YEAR I HAVE COMPLIED WITH THIS DIRECTIVE AND NOT BEEN FULLY ABLE TO UTILIZE MY VEHICLE AS IT IS NOW ONLY A FOUR PERSON VEHICLE VS. 5 PERSON. RECENTLY I RECEIVED MY RECALL NOTICE STATING THAT TOYOTA WAS FINALLY ABLE TO FIX THIS ISSUE AND THE NOTICE DIRECTED ME TO CONTACT MY LOCAL TOYOTA DEALER TO HAVE SEVERAL PARTS REPLACED. UPON CONTACTING MY LOCAL DEALER I WAS TOLD, "THEY SHOW THEY ARE ON BACK ORDER AT THE MOMENT SO THERE IS NO ETA ON THE EXACT DATE OF WHEN THEY WILL BE IN BUT THERE WAS ONE ORDERED FOR YOU SPECIFICALLY SO WHEN THE PARTS DO COME IN WE WILL CONTACT YOU." SO BASICALLY I WAITED OVER A YEAR FOR TOYOTA TO TELL ME THEY COULD FINALLY FIX THIS POTENTIALLY DEADLY PROBLEM WITH MY VEHICLE ONLY FOR TOYOTA TO TELL ME THEY REALLY CAN'T FIX IT AND DON'T KNOW WHEN THEY'LL BE ABLE TO. THAT'S NOT OKAY. IT'S FALSE ADVERTISING AND A FARCE TO CUSTOMERS WHO HAVE BEEN ASKED TO NOT USE THEIR VEHICLE AS PURCHASED. ADDITIONALLY, MY VEHICLE HAS 95,000 MILES ON IT AND I WILL WANT TO SELL IT SOON (PREFERABLY BEFORE IT HITS 100,000 MILES, BUT WHO IS GOING TO BUY A VEHICLE THAT CAN'T BE USED IN THE MANNER IN WHICH IT WAS INTENDED. THIS ISSUE IS BEING UNFAIRLY ADDRESSED.

PERIODICALLY SEEMED STIFF WHEN SHIFTING INTO DRIVE, THEN THE "4 LO" LIGHT STARTS FLASHING. I TRIED PUTTING THE RANGE SELECTOR IN 4 LO WHICH RESOLVED THE FLASHING LIGHT A FEW TIMES. TOOK THE VEHICLE TO TOYOTA AND THEY COULD FIND NOTHING WRONG BECAUSE THERE WERE NO CODES. THE LAST TIME I IT HAPPENED, IT STUCK IN 4 LO AND THE CHECK ENGINE LIGHT CAME ON. NOT A GOOD SITUATION TO BE FAR FROM HOME WITH A VEHICLE STUCK IN 4 LO. I TOOK IT TO A TRANSMISSION SPECIALIST. THEY COULD FIND NOTHING WRONG AND SAID THE CODE INDICATED A "RANGE PROBLEM" WITH THE TRANSMISSION AND THEY RESET THE CODES. NOW THE 4 LO LIGHT IS FLASHING AGAIN, TRAC OFF AND CHECK ENGINE LIGHTS ARE ON. GOING BACK TO TOYOTA. HOPE THEY CAN FIGURE OUT WHAT THE PROBLEM IS.

DECEMBER 2014, FOUND MY DRIVER'S SIDE TAIL LIGHT AND BRAKE LIGHT OUT. REPLACED THE BULB TWICE; DID NOT WORK. REPLACED THE FUSE; DID NOT WORK. TOOK IT TO THE LOCAL DEALERSHIP IN MARCH 2015 WHICH FOUND THE TAIL LIGHT HAS AN "EXCESSIVELY HIGH VOLTAGE" WHICH CONTINUES TO BURN OUT THE BULB. THE REPAIR WAS TO REPLACE THE ENTIRE DRIVER'S SIDE TAIL LIGHT ASSEMBLY AT A COST OF $290. THERE WAS NO RECALL OR TSB SO REPAIRS CAME OUT OF POCKET. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE RESULTED IN A FIRE. THIS VEHICLE IS DESIGNED TO HOLD MULTIPLE PASSENGERS, OF WHICH MY TWO CHILDREN OFTEN ACCOMPANY ME. I'M NOT SURE HOW SAFE IT IS TO DRIVE EVEN AFTER THE REPAIR. *TR

VEHICLE RANDOMLY AND SUDDENLY REVS ITSELF BOTH FROM A STOPPED POSITION AND WHILE DRIVING. WHEN DRIVING DOWNHILL AND I TAKE MY FOOT OFF THE GAS THE VEHICLE WILL CONTINUE TO REV ITSELF AROUND 3000 RPM THEN WHEN I START TO TRAVEL UPHILL IT WILL DOWN SHIFT TO ABOUT 1500 RPM. THIS SEEMS BACKWARDS. TAPPING BRAKES DOES NOT CAUSE IT TO DOWNSHIFT AS NEEDED, DOES NOT SEEM RIGHT TO APPLY BRAKES AND VEHICLE CONTINUES TO REV ITSELF HIGHER NOR DOES IT SEEM RIGHT TO TAKE FOOT COMPLETELY OFF THE GAS PEDAL AND THE VEHICLE CONTINUES TO REV UP. THE ONLY WAY TO GET IT TO IDLE IS TO APPLY PRESSURE TO THE GAS PEDAL AND SPEED UP WHICH IS DANGEROUS WHEN ALREADY GOING DOWNHILL. WHEN TRAVELLING IN A PARKING LOT IT REV ITSELF UP AND WILL JUMP FORWARD. FROM A STOPPED POSITION SUCH AS IN MY DRIVEWAY OR AT A STOPLIGHT I WILL PRESS THE GAS AND IT WILL NOT GO INTO DRIVE BUT IT WILL REV UP TO ABOUT 3500. NONE OF THESE ISSUES CAN BE DUPLICATED BY THE DEALERSHIP OF COURSE. AT ONE POINT THEY FINALLY CHANGED OUT SOME TYPE OF COMPONENT IN SHIFT MECHANISM AND THAT WORKED FOR ABOUT A WEEK THEN THE PROBLEM STARTED AGAIN. THERE IS NEVER A CODE INDICATING THERE IS ANYTHING WRONG ALTHOUGH THE TRAC LIGHT WILL RANDOMLY COME ON AND NOT TURN OFF. I HAVE BEEN DRIVING FOR 30 YEARS AND KNOW WHEN A CAR IS NOT DRIVING PROPERLY. THIS IS MY 2D 4 RUNNER. FIRST WAS AN '03 AND HAD SIMILAR ISSUES BUT SINCE WAS LESS THAN A YEAR OLD I FINALLY CONVINCED THE DEALERSHIP TO REPLACE THE TRANSMISSION AT TOYOTAS COST. THIS ONE WAS PURCHASED USED AND HAS MORE MILES ON IT BUT IT SEEMS TO BE THE SAME PROBLEMS AS MY ORIGINAL. THE ONLY WAY I HAVE BEEN ABLE TO GET DEALERSHIP TO BELIEVE ME IS TO ASK THE SERVICE MANAGER TO DRIVE MY VEHICLE FOR SEVERAL DAYS THEN THEY ARE LIKE OH I SEE WHAT YOU MEAN. ANOTHER INCIDENT WAS ON A SNOW PACKED ROAD. TRAVELLING 10MPH WHEN THE VEHICLE DOWNSHIFTED I LOST CONTROL.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V743000(SEATS) AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PASSENGER SIDE TAKATA AIRBAG INFLATOR (ZONE A) RECALL NOT YET REPLACED. I LIVE IN HOUSTON, TEXAS; ONE OF THE MOST HUMID PLACES ON EARTH. HOW SOON MAY I PLAN ON THIS INFLATOR BEING REPLACED?

I WAS MAKING A LEFT TURN AT LOW SPEED AT A TRAFFIC LIGHT. SUDDENLY THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS LIT UP ON THE DASHBOARD. AT THE SAME TIME, A CONTINUOUS, HIGH PITCHED ALARM SOUND WENT OFF. I CAME TO A FULL STOP AT ANOTHER TRAFFIC STOP. AT THAT POINT MY FOOT WAS ON THE BRAKE AND THE BRAKE DEPRESSED TO THE FLOORBOARD. I PLACED THE CAR IN PARK AND PUMPED ON THE BRAKES AND THEY DID PUMP BACK UP. I PARKED THE VEHICLE CLOSE BY AND HAD THE CAR TOWED TO THE NEARBY TOYOTA DEALERSHIP. THEY DIAGNOSED THE PROBLEM AS A FAILED MASTER CYLINDER AND QUOTED ME A PRICE OF $3000 INCLUDING PARTS AND LABOR FOR REPAIRS. BOTH THE DEALERSHIP AND TOYOTA STATED THAT THERE WERE NO TSB'S OR RECALLS CURRENTLY ON THE VEHICLE. *TR

MY VEHICLE IS THE SUBJECT OF A RECALL BY THE MANUFACTURER ( YOUR # 14V604 ) FOR MORE THAN A YEAR NOW AND I HAVE HEARD NOTHING FROM TOYOTA. I FILED A COMPLAINT WITH YOUR OFFICE SEVERAL WEEKS AGO AND HAVE HEARD NOTHING. HOW CAN A MANUFACTURER BE ALLOWED TO TAKE MORE ONE YEAR TO PROPOSE A REMEDY TO DEFECT THAT INVOLVES THE SAFETY OF THE VEHICLE?

TAKATA RECALL- PLEASE FIX!!!!!!!!!!!

MY WIFE WAS AT A RED LIGHT WAITING FOR THE LIGHT TO CHANGE WHEN SHE WAS HIT ON THE DRIVER SIDE FRONT FENDER AND TIRE AREA . NO AIR BAG DEPLOYED THERE IS OVER 8,000 DOLLARS IN DAMAGES THE OTHER DRIVER WAS MOVING 35+ MPH AT IMPACT SO NOW ALONG WITH THE WHIPLASH AND SHOULDER BRUISES AND SEAT BELTS CUTS THERE MENTAL DAMAGE SHE FEEL THE VEHICLE IS NOT SAFE AND IS AFRAID TO DRIVE IT WHEN REPAIRED IN CLOSING I FEEL AT THE SPEED OF TRAVEL ON IMPACT THE AIR BAG SHOULD HAVE DEPLOYED. *TR

NO INCIDENT TO REPORT, BUT A COMPLAINT ABOUT THE APPROACH BEING TAKEN BY TOYOTA TO REMEDY THE REAR SUSPENSION PROBLEM DESCRIBED IN THEIR SAFETY RECALL #CSJ. THEIR PLAN IS TO ADJUST / TIGHTEN THE REAR LOWER SUSPENSION ARM , THEN SEAL IT WITH EPOXY, THUS MAKING IT NO LONGER ADJUSTABLE. THIS WOULD PREVENTY ANY FUTURE REAR WHEEL ADJUSTMENTS / ALIGNMENTS, THUS CREATING A NEW SAFETY HAZARD. ALL OVER THE COUNTRY , THE ROADS ARE IN BAD SHAPE ; I HAVE MY VEHICLES RE-ALIGNED AT LEAST ONCE A YEAR . I AM NOT INTERESTED IN HAVING TOYOTA " FIX" MY CAR SO THAT I CAN'T GET IT RE-ALIGNED. I THINK IT IS A PRETTY LAME AND CHEAP WAY TO ADDRESS THE ISSUE. THANK YOU FOR LOOKING INTO THIS. *TR

AFTER STARTING MY VEHICLE THE ABS AND STABILITY CONTROL LIGHTS CAME ON AND NEVER WENT OFF. MY ANTI LOCK BRAKING AND TRACTION CONTROL DO NOT WORK NOW. I JUST FOUND OUT TOYOTA IS RECALLING SEVERAL MODELS FROM 2012 AND 2013 FOR THE SAME PROBLEM AND MY VEHICLE IS NOT LISTED. DO I HAVE TO HAVE AN ACCIDENT OR INJURY BEFORE IT IS ADDED TO THE RECALL??? SOUNDS LIKE A LAWSUIT TO ME. I HAVE A 2010 4RUNNER. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT, AN INDEPENDENT MECHANIC, PLANNED TO INSPECT AND TEST THE BRAKE SYSTEM HIMSELF. THE CONTACT STATED THAT THE FRONT AND REAR BRAKES HAD BEEN BLED EXTENSIVELY; HOWEVER, THE REAR BRAKE CYLINDER FAILED TO FUNCTION. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, A TSB WAS ISSUED ON SEPTEMBER 9, 2013 (T-SB-0141-13) FOR THE BRAKES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. **TR CONSUMER STATED: FOR THE LAST FOUR YEARS THE STATIONARY AND MOVABLE WINDOWS AROUND MY FORERUNNER THE RUBBER SEALING AROUND THE BOTTOM OF THEM, THAT PREVENTS WATER FROM GOING INSIDE THE BODY AND THE DOORS, HAVE BEEN CURLING UP THE FALLING OFF. SINCE THERE IS A LOT OF ELECTRICAL COMPONENTS IN THE DOORS THIS CAN CAUSE AN EXTREME ELECTRICAL FIRE, AND POSSIBLY INTERFERING WITH THE COMPUTER OPERATING SYSTEM THAT COULD EFFECT THE VEHICLE DRIVING ABILITY. ALL FOUR DOOR OUTSIDE LOWER WINDOW RUBBERS HAVE FALLEN OFF WHICH HELPS PREVENT WATER FROM GETTING IN WHEN IT RAINS. I'M, NOT POSITIVE BUT COULD THIS CAUSE, IN RAIN STORMS, LOSS OF CONTROL OF THE VEHICLE BECAUSE OF AN ELECTRICAL SHORT IN THE COMPUTER SYSTEM? MY '99 TOYOTA FORERUNNER ALL THE WINDOW RUBBERS ARE STILL PERFECT, WHICH PREVENTS RAIN WATER FROM RUNNING DOWN INTO THE DOOR OR THE WINDOW PANELS. THEY ARE VERY EXPENSIVE TO REPLACE. SINCE I'M ON A FIXED INCOME DUE TO DISABILITY, I'M UNABLE TO REPLACE THEM. MY BRAKES WENT TO THE FLOOR WHEN I WENT DOWN TO 2 MILES AND HOUR WHILE PULLING INTO MY DRIVEWAY. I WAS ABLE TO USE MY EMERGENCY BRAKE. VIN NUMBER NOT VALID UPDATED 10/26/18*JB

THIS 2000 TOYOTA 4RUNNER WAS BEING DRIVEN LESS THAN 30MPH WHEN A KNOCK WAS HEARD COINCIDING WITH SLOPPY HANDLING. TAIL PIPE WAS RIPPED FROM MUFFLER. 4W DRIVE HAD BEEN IN USE FOR A FEW DAYS DUE TO SNOW, THIS HAPPENED WHEN THE TRUCK WAS PUT BACK INTO 2WD. BROUGHT THE TRUCK INTO MY MECHANIC THINKING STEERING/SUSPENSION PROBLEM, WRONG! WAS INFORMED THAT THE FRAME WAS RUSTED OUT AND COULDN'T BE FIXED. MY MECHANIC REMEMBERED HAVING THE SAME PROBLEM WITH A FEW TACOMA PICKUPS AND SUGGESTED LOOKING FOR RECALLS OR SERVICE BULLETINS RELATING TO THIS PROBLEM. THERE AREN'T ANY. HOWEVER, IF YOU DO AN INTERNET SEARCH ENTERING "TOYOTA 4RUNNER FRAME ROT" YOU'LL BE AMAZED AT WHAT SHOWS UP. OWNERS WHO HAVE WELL MAINTAINED THEIR 4RUNNERS AND TACOMAS FROM THIS ERA ARE BRINGING THEIR TRUCKS IN FOR ROUTINE SERVICE AND ARE FINDING OUT THAT THEY'RE LUCKY THAT THEY WEREN'T KILLED OR INJURED BECAUSE OF FRAME FAILURE. OTHER OWNERS HAVEN'T BEEN AS LUCKY. JUST GO TO ABOUTAUTOMOBILE.COM AND LOOK UP "2000 4RUNNER FRAME COMPLAINTS" AND THERE ARE 36 HITS. THAT'S JUST ONE MODEL YEAR AND ONE WEB SITE.THIS IS DANGEROUS. IT'S NOT OBVIOUS UNTIL THERE'S A BIG PROBLEM. THE FRAME ROTS FROM THE INSIDE. MOST INTERESTING WAS THE MECHANIC WHO HAD HIS FINGERS GO THROUGH THE FRAME WHILE TRYING PULL HIMSELF UNDER TO LOOK AT SOMETHING. IT SEEMS, AFTER READING COMMENTS ON THE INTERNET CONCERNING THIS ISSUE, THAT TOYOTA FEELS THIS IS NOT THEIR PROBLEM. IT SHOULD CONCERN THEM THAT THEY MADE 4RUNNERS THAT, WHILE STILL LOOKING GREAT AFTER MANY YEARS ON THE ROAD, ARE SUBJECT TO UNEXPECTED CATASTROPHIC FAILURE. MY SON AND MY 2 YOUNG GRANDDAUGHTERS WERE IN THIS VEHICLE WHEN THE FRAME BROKE. *TR

THE SATELLITE RADIO ANTENNA HAS FAILED. IT ONLY RECEIVES A SIGNAL WHEN VEHICLE IS STATIONARY. THIS APPEARS TO BE A COMMON PROBLEM WITH TOYOTA AND LEXUS OWNERS, BASED ON CHAT BOARDS. THE DEALER "FIX" RUNS OVER $1000, AND INVOLVES REPLACING THE ENTIRE LENGTH OF ANTENNA HARNESS; UNDERNEATH HEADLINER.

FRONT WINDSHIELD CRACKED ALONG BASE ABOVE THE WINDSHIELD DE-ICING HEATER ELEMENT OVERNIGHT. CRACK WAS APPROXIMATELY 3 FEET LONG. CAR WAS DRIVEN LIGHTLY ~10 MILES AT 30 MPH ON FRIDAY, NOV 9, 2103 AND PARKED OUTSIDE AT 10 PM. HIGH DAYTIME TEMP WAS 53 F. LOW TEMPERATURE WAS 35 OVERNIGHT ACCORDING TO HTTP://WWW.WUNDERGROUND.COM/HISTORY/AIRPORT/KPWT/2013/11/12/MONTHLYHISTORY.HTML#CALENDAR. CRACK WAS NOTICED AT 8:30 AM ON SATURDAY, NOV 10TH, 2013. THERE WAS NO FROST OR CONDENSATION ON THE WINDSHIELD AT THAT TIME. THERE WERE NO NOTICED CRACKS, DINGS OR DEFECTS AT THE FAILURE LOCATION.

I TOOK MY VEHICLE TO THE TOYOTA DEALERSHIP FOR THE 5,000 MILE ROUTINE MAINTENANCE. WHILE I WAS THERE TWO OF THE STUDS ON THE REAR DRIVER'S SIDE BROKE. BECAUSE I HAD RECENTLY HAD NEW TIRES ON MY VEHICLE THE DEALERSHIP BLAMED THE PLACE WHO PUT THE TIRES ON. I HAVE GONE TO THE SAME TIRE PLACE FOR OVER TWENTY YEARS. WHEN HE PUT THE NEW TIRES ON, HE BROKE ONE STUD BUT REPLACED IT AT HIS COST. HE DID WARN ME THAT THERE WERE OTHER STUDS THAT DID NOT LOOK RIGHT AND THAT HE COULD SEE OTHERS BREAKING IN THE FUTURE. THIS PLACE HAS CHANGED THE TIRES AT LEAST 4 TIMES ON THIS VEHICLE AND ARE VERY CAREFUL ABOUT THEIR WORK. IT IS NOT A CHAIN WERE EMPLOYEES ARE CONSTANTLY CHANGING AND THEIR EXPERIENCE MAY BE LIMITED. ALL OF THE BROKEN STUDS WERE ON THE SAME WHEEL. I RESEARCHED THIS ISSUE WITH TOYOTA STUDS ONLINE AND FOUND NUMEROUS POSTINGS BY INDIVIDUALS WHO HAVE EXPERIENCED THE SAME PROBLEM. I REALIZE YOU CAN FIND BOTH SIDES OF ANY ISSUE ONLINE BUT IT IS OBVIOUS THAT THERE IS A DEFECT WITH THIS TOYOTA PART AND THEY DO NOT WANT TO OWN UP TO IT. I HAVE HAD CHEVY BLAZERS AND A NISSAN PATHFINDER PRIOR TO THIS AND HAVE NEVER HAD THIS PROBLEM. MY CONCERN IS THAT THIS IS GOING TO HAPPEN AGAIN, POSSIBLY CAUSING THE WHEEL TO COME OFF WHEN I AM DRIVING ON THE ROAD. I HAVE TALKED WITH THE DEALERSHIP AS WELL AS TOYOTA HEADQUARTERS AND THEY REFUSE TO DO ANYTHING ABOUT THIS MATTER. I REALIZED WHEN I PURSUED THIS MATTER THAT THEY MOST LIKELY WOULD NOT DO ANYTHING FOR ME BUT I FEEL THERE IS A SAFETY ISSUE HERE AND THAT MAYBE IF ENOUGH PEOPLE TAKE THE EFFORT TO FILE A COMPLAINT SOMETHING WILL EVENTUALLY GET DONE BEFORE SOMETHING TRAGIC OCCURS. *TR

22DEC12 49F ENTERED CORNER AT 50MPH, ROADS SLIGHTLY WET. 4RUNNER DECIDED THE CAR WAS SLIPPING AND THE PANIC BEEPS WENT OFF AND THE CAR APPLIED BRAKES. UNFORTUNATELY THE COMPUTER STRAIGHTENED THE CAR OUT AND POINTED IT OFF THE ROAD. IT TOOK ALL MY STRENGTH TO TURN THE CAR BACK INTO THE CORNER AND FINALLY THE COMPUTER STOPPED THE PANIC. AFTER THIS I WAS UNABLE TO TURN OFF THE TRACTION CONTROL VIA THE ENABLE/DISABLE BUTTON UNTIL I HAD TURNED OFF THE VEHICLE. I WAS FOLLOWING A CAR INTO THE CORNER AND THAT CAR NAVIGATED THE CORNER FINE. ALSO, SINCE OWNING THIS VEHICLE, 10 TIMES IT HAS ASSUMED I WAS PANIC BRAKING. LITERALLY, THE 4RUNNER SLAMS ON THE BRAKES AND BRINGS THE VEHICLE TO A STOP. LUCKILY THERE HAS BEEN NO ONE BEHIND ME DURING THESE EVENTS. IN THE WINTER OF 2011, THE 4RUNNER LOST CONTROL ON AN ICY ROAD AT FAIRLY LOW SPEED. I COULDN'T DO ANYTHING BECAUSE THE COMPUTER WAS TRYING TO GET CONTROL BACK. I SUSPECT THE COMPUTER GOT CONFUSED BECAUSE I COULD HAVE TOTALLY GOTTEN CONTROL BACK. THE TRACTION CONTROL IS NEVER REALLY OFF. YOU CAN TURN IT OFF, BUT IT WILL KICK BACK ON WHEN IT THINKS YOU ARE NO LONGER IN CONTROL OF THE VEHICLE. *TR

I HAVE BRAKES HYDRAULIC PROBLEM ON MY 2010 4RUNNER, I BROUGHT TO DEALER 3 TIMES IN THE PAST BUT THEY INSISTED THERE WAS NO ISSUES WITH THE BRAKE SYSTEM. THE BRAKE PADDLE WHEN DEPRESSED HAD HISSING SOUND, SEEMED LIKE THERE WAS AIR LEAKS SOMEWHERE..WHEN PRESSED DOWN THE BRAKE PADDLE, THE VEHICLE WOULD ACCELERATE A BIT THEN THE BRAKES HYDRAULIC APPLIED. IT IS VERY SCARY WHEN I WAS ON FREEWAY WITH 70-80 MPH. IF YOU HAVE RESOLVE THE PROBLEM.. WITH THE ENGINE TURNS OFF, I STILL HEAR THE HISSING SOUND EVERY SINGLE TIME I STEP ON THE BRAKE PEDAL. AND THE SERVICE ADVISER IN DEALER SAID ITS NORMAL??? AND THE BRAKES TOOK COUPLE MILLISECONDS TO RESPONSE WHEN BRAKE PEDAL COMPRESS??? *TR

I WAS DRIVING INTO TOWN (APPROX. 12 MILES) AND SLOWED TO ABOUT 40 MPH AS I WAS APPROACHING A STOP LIGHT. I HAD TO APPLY ALL MY WEIGHT TO STOP THE VEHICLE. THE ENGINE DID NOT RETURN TO IDLE SPEED WHEN I WAS STOPPED. I SHIFTED TO NEUTRAL AND THE RPM INDICATED 1500 REVS. I KICKED THE GAS PEDAL AND THE ENGINE RETURNED TO NORMAL IDLE SPEED, 700 REVS. THE FLOOR MAT WAS NOWHERE NEAR THE PEDAL. I CAN NOT FIND ANY RECALLS FOR THIS VEHICLE. IS THERE A FIX FOR THIS PROBLEM? *TR

I BROUGHT MY 4RUNNER IN TO A REPUTABLE TIRE STORE FOR A ROUTINE TIRE ROTATION. THE TECHNICIAN SNAPPED A LUG STUD. I THEN HAD TO TAKE THE TRUCK TO A SEPARATE AUTOMOTIVE REPAIR SHOP TO HAVE THE STUD REPLACED. I ATTRIBUTED THE INCIDENT TO A POORLY TRAINED TECHNICIAN. RECENTLY, I BROUGHT THE TRUCK IN FOR ANOTHER TIRE ROTATION. AGAIN, THE TECHNICIAN BROKE A LUG STUD. THE MANAGER INSISTED THAT THEY ALWAYS USE A TORQUE STICK SET TO FACTORY SPECIFICATIONS AND THAT THERE WAS NO TECHNICIAN ERROR. HE ALSO SAID THAT THE SHOP HAD SEEN THIS PROBLEM WITH OTHER TOYOTA TRUCKS OF THIS VINTAGE. I THEN TOOK THE TRUCK TO THE DEALER AND, NOT SURPRISINGLY, THEY SAID THE TIRE SHOP WAS AT FAULT. THEY SAID ALL STUDS SHOULD BE EVALUATED. IN DOING SO THEY NOTED THAT 8 STUDS WERE DAMAGED AND SHOULD BE REPLACED FOR A TOTAL COST OVER $400.00. THEY REFUSED TO ACKNOWLEDGE ANY CULPABILITY, SAID THE DAMAGE WAS NOT WARRANTABLE, AND I PAID THE FULL PRICE FOR REPLACEMENT. LOOKING ON THE INTERNET I HAVE FOUND MULTIPLE COMPLAINTS ABOUT LUG STUDS BREAKING ON 2010-2012 4RUNNERS AND TACOMAS. HERE IS A WELL-DOCUMENTED EXAMPLE: HTTP://WWW.ARTSAUTOMOTIVE.COM/PUBLICATIONS/2-EXPLANATORY/170-2010-4RUNNER-LUG-STUD-PROBLEM I PREVIOUSLY OWNED A 1990 4RUNNER FOR 20 YEARS AND NEVER HAD A PROBLEM WITH LUG STUDS BEING BROKEN OR DAMAGED. IN FACT, I HAVE NEVER HAD A LUG STUD BROKEN OR DAMAGED ON ANY CAR I HAVE EVER OWNED. I BELIEVE THE 2010 4RUNNER LUG STUDS ARE DEFECTIVE FROM THE FACTORY AND TOYOTA WILL NOT OWN UP TO THIS FACT. *TR

PASSENGERS ARE FALLING WHILE USING THE FOOT STEP INSTALLED ON THE VEHICLE WHEN LOADING AND UNLOADING DUE TO THE IMPROPER DESIGN AND INSUFFICIENT SURFACE PROVIDED BY THE FOOT STEP TO SECURE PROPER FOOTING. SEVERAL INCIDENTS INVOLVING FRONT AND BACK PASSENGERS, WORSE UNDER WET CONDITIONS. FOOT STEP TOO NARROW AND I AM NOT SURE THAT MEETS FEDERAL SAFETY REQUIREMENTS. *TR

NEW LED TAIL LIGHTS AND BRAKE LIGHTS ARE TOO BRIGHT. THEY ARE SO BRIGHT THEY CAUSE EYE PAIN AND DISTRACTION ON CLEAR NIGHTS. THEY MAY BE A SAFETY FEATURE ON AN OPEN ROAD ON A DARK AND RAINY NIGHT, BUT IN BUMPER TO BUMPER DRIVING ON A CLEAR NIGHT THEY ARE DANGEROUS DISTRACTION. *TR

I WILL PREFACE THIS NOTATION WITH A STATEMENT THAT I AM VERY FAMILIAR WITH THE FUNCTIONALITY OF A MOTOR VEHICLE. AS MONTHS WENT ON AFTER I FIRST PURCHASED THE SAID VEHICLE I BEGAN TO NOTICE THAT I WOULD HAVE TO DEPRESS THE BRAKE PEDAL MORE AND MORE TO ENGAGE THE BRAKING SYSTEM. ONCE DEPLOYED THE BRAKES DID BRING THE VEHICLE TO A STOP, ALBEIT WITH A 'SOFT' PEDAL. I BROUGHT IT TO A LOCAL DEALERSHIP AND REQUESTED THAT THEY CHECK THE ERROR CODES AS WELL AS THE BRAKES INC. LINES, PADS ROTORS ETC.. THEY STATED THAT EVERYTHING WAS WITHIN FACTORY SPECIFICATIONS. THEY MEASURED THE DISTANCE THE PEDAL TRAVELED WHILE THE VEHICLE WAS IDLE. I COMMENTED THAT WHEN I FIRST START THE VEHICLE THE INITIAL ACTIVATION OF THE BRAKE PEDAL ENGAGES THE BRAKES FAIRLY WELL. IT IS AFTER A FEW STOPS THAT ONE HAS TO DEPRESS THE PEDAL FURTHER TO HAVE THE SAME FEEL THAT WAS NOTED UPON THE INITIAL STOP AFTER THE CAR WAS FIRST STARTED. I SAID HE FELT LIKE THE BRAKES NEEDED TO BE BLED. THEY COMPLIED WITH MY REQUEST. THEY WERE OK FOR ~ 2 WEEKS. I ONCE AGAIN BROUGHT THE TRUCK BACK TO THE SAME DEALERSHIP AND THEY STATED THAT IT WAS UP TO FACTORY SPECIFICATIONS. I AM RIGHT BACK TO WHERE I WAS A YEAR AGO. I WILL NOTE THAT IT DOES FEEL BETTER AFTER A CAR WASH AND OR IT RAINS. I'M BEGINNING TO WONDER IF IT'S BRAKE DUST THAT'S INTERFERING WITH THE CONTACT WITH THE ROTOR. THERE IS NOT AN UNUSUAL AMOUNT OF DUST ON MY RIMS THOUGH. *TR

2010 TOYOTA 4RUNNER. LARGER SUV SO I THOUGHT LOSS OF CONTROL IN THE SNOW TWICE WAS DUE TO WEIGHT INCREASE TO NEW VEHICLE. BE MORE CAREFUL. BUT IN THE LAST TWO WEEKS I HAVE HAD THE FRONT BRAKES LOCK UP TWICE ON DRY PAVEMENT. THIS WAS NOT EMERGENCY BRAKING BUT HARDER THAN NORMAL. THERE WAS NO PULSING OF BRAKES AS THERE SHOULD BE FOR ANTI-LOCK SYSTEMS. CONTACTED DEALER AND WILL TAKE THE SUV TO THE SHOP NEXT WEEK. *TR

MULTIPLE WHEEL STUD FAILURE DURING ROUTINE TIRE ROTATION. THE OWNERS MANUAL RECOMMENDS 83 FTLBS TORQUE ON THE LUG NUTS. DURING A TIRE ROTATION, THREE WHEEL STUDS FAILED, TWO AT THE RECOMMENDED 83 FTLBS AND ONE AT 75 FTLBS. WHEN TAKEN TO THE TOYOTA DEALERSHIP, THEIR SERVICE TECHNICIAN BROKE TWO WITH HIS TORQUE WRENCH SET TO THE OWNERS MANUAL SPECIFIED TORQUE. TOYOTA REPLACED BOTH FRONT AND BACK STUDS. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE TRAVELING AT 65 MPH, THE CONTACT APPLIED THE BRAKES BUT THEY DID NOT ENGAGE. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3,500. UPDATED 10/20/10 *BF UPDATED 10/16/10*JB

2010 TOYOTA 4RUNNER, IN THIS CASE A 4 WHEEL DRIVE. PANIC BRAKING AT 55MPH+ IS DANGEROUS. IF YOU SUDDENLY REMOVE YOUR FOOT FROM THE GAS PEDAL AND SUDDENLY APPLY FULL BRAKING PRESSURE TO THE BRAKE PEDAL, THE CAR LURCHES DOWNWARD INTO A NOSE DIVE SO VIOLENTLY THAT IN ONE CASE I WOULD SWEAR THE REAR TIRES LOST CONTACT WITH THE ROAD. THE TWO TIMES I HAVE ENCOUNTERED THIS I WAS ON DRY PAVEMENT AND IT IS SCARY, I CAN'T IMAGINE WET CONDITIONS. IN THE INCIDENT WHERE I WAS TRAVELING APPROX. 65 MPH THE BRAKING APPLICATION WAS SO SEVERE THAT I BACKED OFF THE PEDAL COMPLETELY AND THEN ATTEMPTED TO APPLY BRAKES MORE GRADUALLY AND I GOT A MINIMAL RESPONSE FROM THE BRAKES. IN OTHER WORDS, THE COMPUTER WAS TERRIBLY CONFUSED AND DIDN'T KNOW WHAT TO DO. THE CAR HAS UNDER 10,000 MILES AND BOTH INCIDENTS RESULTED IN SOME TIRE SKIDDING. THE ANTI-LOCK BRAKE SENSOR/SOFTWARE NEEDS FIXING ALONG WITH THE FRONT SUSPENSION BEING STIFFENED. *TR

THE VEHICLE STABILITY CONTROL IS MUCH TOO SENSITIVE. AS A TURN IS TAKEN AT SPEED THE VEHICLE ELECTRONICS TAKE OVER AND CHANGE THE TRAJECTORY. FOR EXAMPLE, IF TURNING ON A CURVE TO THE RIGHT, IF IT SENSES A TIRE ROTATION DISCREPANCY IT STEERS THE VEHICLE INTO ONCOMING TRAFFIC. THIS IS REPRODUCIBLE DEMONSTRATING THAT THIS IS THE WAY THAT IT IS DESIGNED AND NOT AN UNUSUAL OCCURRENCE. CHANGING TIRES HELPS SOMEWHAT BUT DOES NOT MITIGATE IT ENTIRELY. I HAVE BROUGHT THE VEHICLE IN MANY TIMES TO TOYOTA UNDER WARRANTY AND NOTHING IS FOUND AND NOTHING IS DONE TO IMPROVE IT. ONLINE HELP DIRECTLY WITH TOYOTA LIKEWISE HAS NOT LEAD TO ANY IMPROVEMENT. THIS IS A SAFETY ISSUE FOR MANY REASONS INCLUDING DIRECTING THE VEHICLE INTO TRAFFIC AND IT IS VERY DISCONCERTING TO SUDDENLY HAVE THE VEHICLE TAKE CONTROL OF THE STEERING WHEN NEGOTIATING A TURN, PARTICULARLY ON NARROW ROADS OR SHARP TURNS. I EVEN HAD TOYOTA SERVICE ADVISOR IN THE VEHICLE WHEN IT HAPPENED. THIS IS AN ONGOING ISSUE.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SWAY AS IF THE STEERING WHEEL WAS MALFUNCTIONING. THERE WERE NO INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THERE APPEARS TO BE SOMETHING DANGEROUSLY WRONG WITH THE TRANSMISSION. I HAVE EXPERIENCED THIS RANDOMLY, MAYBE A DOZEN TIMES, OVER THE LAST WEEK SINCE I HAVE OWNED THE CAR. IT TAKES UP TO TWO SECONDS FOR THE CAR TO RESPOND AFTER PRESSING THE GAS PEDAL. THIS HAS HAPPENED WHEN SLOWING DOWN AND THEN HAVING TO GIVE THE CAR GAS, AGAIN. OTHER TIMES IT HAS HAPPENED FROM A STOP OR AN IDLING ROLL. THERE IS A SIGNIFICANT HESITATION. THIS DOES NOT HAPPEN EVERY TIME, WHICH MAKES IT THAT MUCH MORE DANGEROUS - BEING UNPREDICTABLE.

2010 TOYOTA 4RUNNER FAILS TO ACCELERATE INTERMITTENTLY WHEN GAS PEDAL IS PRESSED. HAS FAILED TO RESPOND TO ACCELERATOR FOR A FULL THREE SECONDS AT ONE POINT. COMMONLY, DELAYED RESPONSE LASTS 1-2 SECONDS. TOOK VEHICLE TO DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. SERVICE TECH SAID THIS COULD BE CAUSED BY THE ELECTRONIC TRACTION CONTROL. ISSUE OCCURS REGARDLESS OF TRACTION CONDITIONS. *TR

TOYOTA ACCELERATION PROBLEMS. YOU NEED TO CHECK EMI (ELECTROMAGNECTIC INTERFERENCE), RFI (RADIO FREQUENCY INTERFERENCE) ON EXACT SITES OF PROBLEM. INSTANCE OF RUNAWAY, SAN DIEGO, CA, SUBJECT EAST, INTERSTATE 8, YOU HAVE MIRAMAR USMC AIRFIELD, ALSO SAN DIEGO AIRPORT, BOTH HAVE RADAR. OREGON CITY, OR, SUBJECT HAD PROBLEMS, AFTER FIX, NUMEROUS AIRFIELDS THERE WITH RADAR. JUST BOUGHT 2007, CHEVY HHR, TWICE AT EXACT SAME SPOT, EVENT OCCURRED AND WENT AWAY IN LESS THAN 1/4 MILE, HIGHWAY 3, NORTH BOUND, MASSACHUSETTS TO NEW HAMPSHIRE, EVENT OCCURRED TWICE, ENGINE COOLANT TEMP. JUMPED 10 DEGREES F., WENT FROM 192 TO 202 F. SECOND TIME OUTSIDE TEMP. DIC, (DRIVER INFORMATION CENTER) MONITOR REPORTED "ICE CONDITION", 32 DEGREES IS NEEDED FOR THIS TO COME ON, 5 DEGREE MINUS JUMP, 37 TO 32 F., FROM MASSACHUSETTS, INTERSTATE 495 TO ROUTE 3, TEMP WAS 36 TO 37 F., THE ENTIRE TIME. MANCHESTER AIRPORT IS IN LINE OF SITE FROM HIGHWAY, ROUTE 3 NORTH, AT THIS LOCATION, FAA CONTROL CENTER NEAR BY. PROBLEM COULD ALSO BE RELATED TO CELL PHONE, REPEATER TOWERS. HAVEN'T COME ACROSS ANY EMI, RFI TESTS DONE ON NEW CARS, 2005 AND UP. MY CHEVY HHR HAS NO SHIELDING FOR THIS PROBLEM, NO SHIELDED CABLE THAT I CAN FINE, ON COMM. SYSTEMS. MY BACKGROUND, 20 YEARS MILITARY ELECTRONICS, RETIRED MSGT, AIR FORCE RESERVE, 30 YEARS COMMERCIAL ELECTRONICS, PRESENTLY WORKING FOR BAE IEWS MERRICMACK, NH. PROPIETARY INFORMATION, MILITARY AND COMPANY (BAE) STATUS. NO FURTHER TRANSMISSION, WITH OUT, GOVERNMENT OR COMPANY APPROVAL. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT STATED THE BRAKE PEDAL FELT LOOSE AND RATTLED WHENEVER HE APPLIED THE BRAKES. DURING THE FAILURE, THE CONTACT WOULD ALSO HEAR AN ABNORMAL HISSING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE CONTACT WAS TOLD THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 9,000.

SINCE I BOUGHT THIS TOYOTA 4RUNNER I'VE HAD NOTHING BUT PROBLEMS WITH BRAKES NOT WORKING RIGHT THE FRONT END SHIMMIES AT CERTAIN SPEEDS.. I TOOK IT BACK TO THE DEALER CALLED TRI COUNTY TOYOTA IN LIMERICK PA. THEY TOLD ME IT'S ROAD CHARACTERISTICS.. BROUGHT IT BACK 3 OR 4 TIMES.. NEVER FIXED THIS ANNOYING PROBLEM.. THEY EVEN GOT A SO CALLED EXPERT TECH FROM TOYOTA TO SEE WHAT THE PROBLEM WAS .. NEVER FIXED..I HAD BOUGHT NEW CUSTOM WHEELS AND TIRES.. THE GUY WHO PUT MY NEW WHEELS ON SAID THERE IS SOMETHING WRONG.. SHOWED ME THE BRAKES 1 PAD WAS GOOD THE OTHER WAS VERY THIN.. I BROUGHT IT BACK TO THE DEALER EXPLAINED ABOUT THE BRAKES.. WAITING IN THE SHOW ROOM.. [XXX] BRINGS ME IN TO SHOW ME MY BRAKES.. AND HE SAD THERE IS NO PROBLEM.. I TOLD HIM I SAW THESE SAME PADS 1 WAS THICK THE OTHER WAS VERY THIN.. WHEN HE SHOWED ME THEY WERE REPLACED WITH NEW ONES.. BUT SAID THE SAME THING NOTHING WRONG WITH THE.. THIS TIME I WAS VERY IRRITATED AND TOLD HIM ARE YOU TRYING TO INSULT MY INTELLIGENCE..LIKE I SAID THE GUY WHO PUT MY NEW WHEELS ON SAID I'M PRETTY SURE YOUR CALIPERS ARE BAD .. .. IN THE MEAN TIME I HAD GOTTEN VERY PHYSICALLY SICK.. FOR A YEAR.. SO I GAVE UP I WAS SO SICK.. NOW MY GUARANTEE WAS UP.. BROUGHT IT BACK TO THE DEALER AGAIN.. THEY PUT NEW ROTORS AND BRAKES.. AND STILL,MY 4RUNNER..SHAKES WHEN I HIT THE BRAKES SUDDENLY. AND STILL SHIMMIES AT CERTAIN SPEEDS.... AS OF TODAY NOVEMBER 15TH 2017 THIS PROBLEM STILL EXISTS.. I REALLY NEED HELP WITH THIS VEHICLE.. BECAUSE ALL I GOT WAS THE RUN AROUND.. .. BOUGHT 7 CARS AND TRUCKS OVER THE YEARS.. .. THIS PROBLEM IS BAD FROM DAY 1.. I HAVE 61,600 MILES ON THIS VEHICLE.. NOTHING HAS CHANGED... PLEASE HELP ME WITH THIS ISSUE.. BECAUSE THEY WON'T AT TRI COUNTY TOYOTA.. HOPE I HEAR BACK FROM SOMEONE..THANK YOU SINCERELY [XXX] I BOUGHT THIS VEHICLE ON 3-1-2010.. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FEBRUARY 22, 2010, MY 2010 TOYOTA 4RUNNER ACCELERATED FIERCELY, MY HEAD WAS SLAMMED INTO THE HEADREST. I WAS AT AN INTERSECTION AT THE CROSSWALK; IF A PERSON HAD BEEN IN THE CROSSWALK I WOULD HAVE KILLED THEM. THE CAR WENT BACK TO NORMAL AS SUDDENLY AS IT ACCELERATED. TERRIFYING! MY HEAD STILL ACHES. TOOK CAR TO DEALER AND REPORTED INCIDENT. THE MANAGER TOOK A FLASH LIGHT AND LOOKED AT THE GAS PEDAL AND FLOOR MAT AND SAID 'IT SEEMS TO BE OKAY YOU HAVE THE ??? NEW PEDAL, BUT OUR MECHANIC CAN CHECK IT OUT IF YOU LIKE.' LEFT CAR AT DEALERSHIP AND RECEIVED A CALL LATER THAT DAY THAT MY CAR WAS READY AND THE MASTER MECHANIC WAS NOT ABLE TO DUPLICATE MY ISSUE AND I CAN PICK UP MY CAR. SENT EMAILS TO TOYOTA CORPORATE; RECEIVED A CALL FROM PETER, SENIOR REP AND HE SAID I COULD GET A SECOND OPINION AT ANOTHER DEALER. I EXPLAINED I COULD HAVE KILLED SOMEONE WHEN MY CAR ACCELERATED THROUGH THE CROSSWALK; HE ENDED THE CONVERSATION BY SAYING SOMEONE FROM MY LOCAL DEALERSHIP WOULD PICK UP THE CAR AND CHECK IT OUT AGAIN. FEBRUARY 25TH A MANAGER FROM TOYOTA CAME TO MY HOME AND PICKED UP MY CAR TO RUN MORE TESTS. MARCH 1, 2010, MY CAR REMAINS AT THE DEALERSHIP. THE 2010 TOYOTA 4RUNNER SHOULD BE ON THE RECALL LIST. *TR

TOYOTA RAV4 2010 - ON STOP AND GO TRAFFIC I WAS GOING ABOUT 5 MPH AND I LOOKED DOWN FOR A SECOND AND REAR ENDED ANOTHER CAR. BEFORE I HIT THE CAR I SLAMMED ON MY BRAKES AND BASED ON MY MANY YEARS OF DRIVING EXPERIENCE (12+) I BELIEVE THE CAR SHOULD HAVE STOPPED BUT IT DID NOT. THE INCIDENT WAS VERY MINOR. MY CAR HAS A FEW SCRATCHES THAT MAY GO AWAY WITH JUST SOAP AND WATER. THE OTHER CAR DID NOT HAVE ANY DAMAGE. I DID HAVE NECK PAIN ALL WEEK AND I STILL HAVE IT ON AND OFF. AFTER THE INCIDENT I TRIED, ON SAFE CONDITIONS, TO GO UP TO 20 MPH AND BRAKE SUDDENLY AND NOTICED THAT THE CAR LOOSES BRAKING POWER AS YOU DO THIS. THE BRAKES FULL POWER IS FELT MID PRESS (AS THEY ARE HALF WAY DOWN) BUT AS THEY ARE PRESSED ALL THE WAY IN THEY LOOSE POWER. I HAD NOTICED A LOUD SOUND WHEN I USED MY HAND BRAKE AFTER PUTTING THE CAR IN PARK. THE CAR ALSO MOVES ABOUT AN INCH OR TWO AFTER I PUT THE CAR IN PARK AND DEPRESS THE BRAKE PEDAL. I CALLED THE DEALER ABOUT THE HAND BRAKE ISSUE AND THEY SAID IT WAS NORMAL AS THE GEAR WAS GOING INTO PLACE. I DIDN'T THINK TO MUCH OF IT BUT AFTER MY CAR CRASH INCIDENT I THINK THAT THERE MAY BE A PROBLEM WITH THE BRAKES. *TR

THIS COMPLAINT CONCERNS THE NEW 2010 TOYOTA 4RUNNER. THERE IS AN ISSUE WITH THE BRAKING SYSTEM AND HANDLING FOR THIS VEHICLE. UPON DEPRESSING THE BRAKES, THE PEDAL TRAVELS A CONSIDERABLE DISTANCE SOUNDS SQUEAKY AND NOTCHY AND DELAYS IN STOPPING. THE ANTI-LOCK BRAKES DO NOT INTERACT QUICKLY AND OFTEN TIMES ENGAGED AT THE VERY END OF THE BRAKE DISTANCE AND CREATES A VERY UNCOMFORTABLE AND UNSETTLING FEELING. THE HEIGHT CLEARANCE IS ALSO A CONCERN BECAUSE WHEN CROSS WINDS HIT THE VEHICLE IT CREATES A VERY UNSETTLING FEELING AND CAUSES THE VEHICLE TO SWAY AND GET UNDER THE VEHICLE MAKING PRONE TO LOSS CONTROL. THAT WIND DOES NOT HAVE TO BE EXCESSIVE; THE MILDEST OF WINDS WILL CAUSE A DISRUPTION. SEVERAL MEASURES HAVE BEEN TAKEN TO HAVE A LOCAL TOYOTA DEALERSHIP REVIEW AND ADDRESS THE ISSUE AND THEY HAVE COME BACK AND STATED THAT IT OPERATES ACCORDING TO SPECIFICATIONS. NO ONE OTHER THAN TOYOTA KNOWS OF THOSE SPECIFICATIONS AND THEY WILL NOT DISCLOSE THEM UNTIL ENOUGH PEOPLE HIGHLIGHT THIS ISSUE BY COMPLAINING. TO ADD FURTHER INSULT TO INJURY, TOYOTA HAS PLACED AN ADMINISTRATIVE HOLD ON ANY REPAIRS UNLESS THEY SANCTION IT. IN ONE OF THE LATEST USES, I HAD A DEER CROSS MY PATH AND I TRIED TO STOP AND THE VEHICLE KEPT MOVING ALONG AND THE BRAKES GRABBED AFTER 12 FEET. I MISSED THE DEER BUT I WAS FORCED TO RELIVE THE ISSUE OF HOW FAULTY THE BRAKES ARE FOR THIS VEHICLE. IT REINFORCED THE ISSUES WITH THE BRAKING SYSTEM. WE NEED FOR TOYOTA TO OWN UP TO THIS HIDDEN DEFECT. THE ELECTRICAL SYSTEMS IN THESE VEHICLES SEEM TO CONTROL EVERY OPERATING ASPECT OF THE VEHICLE AND THAT APPEARS AT ISSUE AS WELL. *TR UPDATED IVOQ 01/20/11 THE CONSUMER WOULD LIKE A RESPONSE TO HIS COMPLAINT UPDATED IVOQ 03/01/11

TL*THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS PARKED THE LIFT GATE WAS OPEN AND CLOSED ON ITS OWN WITH FORCE WHILE THE CONTACT WAS STANDING UNDERNEATH IT. THE CONTACT STATED THAT THE LIFT GATE WAS NO LONGER FUNCTIONING AUTOMATICALLY AND THAT SHE HAD TO MANUALLY OPEN IT. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.